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international order management specialist dubai

Stryker

<div><h3 class="jobSectionHeader">Why join Stryker?</h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader">
Job description</h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine!
 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<div> 
International Order Management Specialist &ndash; Dubai
As an International Order Management Specialist based in Dubai, you will play a key role in ensuring Stryker&rsquo;s customers receive exceptional service through seamless order management, on-time delivery, and efficient operational support. Reporting to the International Customer Service Manager, you will coordinate orders, shipments, and documentation, support processes, and assist with tender submissions. This is an exciting opportunity for a proactive, detail-oriented professional who thrives in a collaborative, fast-paced environment and wants to make a tangible impact on customer satisfaction and business success.
What You Will Do<ul><li>
Coordinate customer orders, ensuring timely processing, confirmation, shipment, and accurate documentation.</li><li>
Audit and manage inventory, liaising with warehouses and 3PL partners to maintain stock availability and rotation.</li><li>
Provide client support, including managing returns, credits, repairs, and responding to customer inquiries.</li><li>
Support internal teams with operational and business support, including price checks, availability, reporting, and document preparation.</li><li>
Assist with tender preparation and submission by gathering required documentation, ensuring compliance with internal and external requirements.</li><li>
Maintain customer and distributor records, including letters of authorization, agreements, and order history.</li><li>
Collaborate with Finance, RAQA, Purchasing, and Technical Service teams to ensure compliance and timely resolution of operational issues.</li><li>
Participate in projects and initiatives to improve customer service, processes, and operational efficiency.</li></ul>
What You Will Need
Required:<ul><li>
Bachelor&rsquo;s degree in Business, Logistics, or related discipline, or equivalent experience</li><li>
0-4 years&rsquo; experience in customer service, order management, or operational support within an international environment</li><li>
Experience in ERP systems (Oracle, SAP) and reports in Power BI</li><li>
Excellent command of English and Arabic, both written and spoken</li><li>
Strong analytical, organizational, and problem-solving skills</li><li>
Ability to take ownership, work independently, and collaborate with diverse teams</li></ul>
Preferred:<ul><li>
Knowledge of international trade and export documentation</li><li>
Experience in medical device or healthcare industry</li></ul>
Diversity is important to us. We welcome applications from people regardless of their ethnic, national or social origin, gender, disability, age, or sexual identity.
Please note that the internal job title may differ from the advertised title.</div>
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.</div>

International Order Management Specialist – Dubai

<div>
 As an International Order Management Specialist based in Dubai, you will play a key role in ensuring Stryker&rsquo;s customers receive exceptional service through seamless order management, on-time delivery, and efficient operational support. Reporting to the International Customer Service Manager, you will coordinate orders, shipments, and documentation, support processes, and assist with tender submissions. This is an exciting opportunity for a proactive, detail-oriented professional who thrives in a collaborative, fast-paced environment and wants to make a tangible impact on customer satisfaction and business success.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Coordinate customer orders, ensuring timely processing, confirmation, shipment, and accurate documentation.
 </li>
 <li>
 Audit and manage inventory, liaising with warehouses and 3PL partners to maintain stock availability and rotation.
 </li>
 <li>
 Provide client support, including managing returns, credits, repairs, and responding to customer inquiries.
 </li>
 <li>
 Support internal teams with operational and business support, including price checks, availability, reporting, and document preparation.
 </li>
 <li>
 Assist with tender preparation and submission by gathering required documentation, ensuring compliance with internal and external requirements.
 </li>
 <li>
 Maintain customer and distributor records, including letters of authorization, agreements, and order history.
 </li>
 <li>
 Collaborate with Finance, RAQA, Purchasing, and Technical Service teams to ensure compliance and timely resolution of operational issues.
 </li>
 <li>
 Participate in projects and initiatives to improve customer service, processes, and operational efficiency.
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 
 
 Required:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Logistics, or related discipline, or equivalent experience
 </li>
 <li>
 0-4 years&rsquo; experience in customer service, order management, or operational support within an international environment
 </li>
 <li>
 Experience in ERP systems (Oracle, SAP) and reports in Power BI
 </li>
 <li>
 Excellent command of English and Arabic, both written and spoken
 </li>
 <li>
 Strong analytical, organizational, and problem-solving skills
 </li>
 <li>
 Ability to take ownership, work independently, and collaborate with diverse teams
 
 
 </li>
 </ul>
 
 
 Preferred:
 
 
 
 
 <ul>
 <li>
 Knowledge of international trade and export documentation
 </li>
 <li>
 Experience in medical device or healthcare industry
 
 
 </li>
 </ul>
 Diversity is important to us. We welcome applications from people regardless of their ethnic, national or social origin, gender, disability, age, or sexual identity.
 
 
 Please note that the internal job title may differ from the advertised title.
 
 
 Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
</div>

Achyutam International - Consulting in HR & Finance

Procurement Specialist - Packaging - Dubai Procurement Specialist - Packaging - Dubai Get AI-powered advice on this job and more exclusive features.Position: Procurement Specialist - Packaging Location: Dubai Experience: 5+ Years of experience in the relevant field (FMCG, Retail and Trading Companies) Qualification: Bachelor's degree in Business, Finance, or a related field. Roles And Responsibilities <ul><li>Manage end-to-end packaging procurement with full supply chain visibility.</li><li>Align with internal teams and escalate risks promptly.</li><li>Validate and prepare shipment documents as per regulations.</li><li>Reconcile vendor accounts and resolve invoice/payment issues.</li><li>Support NPD by sourcing packaging, samples, artwork, and tooling.</li><li>Collaborate with cross-functional teams for cost-effective packaging solutions.</li><li>Prepare sourcing proposals with cost analysis and supplier recommendations.</li><li>Ensure compliance with procurement policies and ethical sourcing.</li><li>Contribute to sustainability, cost-saving, and supplier optimization goals.</li><li>Handle the P2P cycle accurately and timely.</li><li>Proficient in SAP MM module. </li></ul> Interested ones can share their CV at Achyutam International is a leading Recruitment Agency for Jobs in Africa, Middle East and Asia, both for Expatriates and for Local professionals. Through our AI based database, which has a large number of professionals interested in International jobs, Achyutam International closes any challenging mandates in the fields of operations, engineering, production, R&D, Quality Control, Supply Chain Management, Logistics, IT, Finance, Sales, CEO's and others; Many candidates has got jobs in Edible Oil, plastics, FMCG, beverages, metals, fodd processing, Agri, Textiles, steel, packaging,etc Achyutam International has headhunted professionals in 30+ countries like Nigeria, Ghana, Benin, Conakry, IVC, Cameron, Senegal, South Africa, Mozambique, Kenya, Tanzania, Ethiopia, Angola, DR Congo, Malawi, Rwanda, Sudan, Malaysia, Indonesia, UK, Singapore, Mauritius, Madagascar, UAE, Dubai, Saudi Arabia, Kuwait, Oman, Muscat, etc. Seniority level <ul><li> Seniority level Not Applicable</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Information Technology</li><li> Industries Food and Beverage Manufacturing</li></ul>Referrals increase your chances of interviewing at Achyutam International - Consulting in HR & Finance by 2x Sign in to set job alerts for "Packager" roles. Dubai, Dubai, United Arab Emirates 58 minutes ago Officer - Quality Assurance & Contract Administration (Arabic - English speaking) Personal Assistant (To take care all personal matters for a VVIP Dubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours ago Senior Executive Assistant (Arabic Speaker) German Speaking Executive Assistant to the CEO Dubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 21 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours ago Office Manager/Executive Assistant (Arabic Speaker) Dubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours agoDubai, Dubai, United Arab Emirates 5 hours ago Personal Assistant to - Dubai (European Citizen) We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Procurement Specialist - Packaging - Dubai

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

Barry Callebaut

<div><div><div><div><div>Customer Service Specialist ME
</div></div></div></div><div><div><div><div>Location:
Dubai, AE, 392407
</div></div></div></div><div></div><div><div>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
</div></div><div><div><div><div><div>About The Role</div>
<div>
We are seeking a qualified candidate to join our company as the Customer Service Specialist ME, based in Dubai. This role will be responsible for managing customer orders and supporting continuous improvement initiatives within the Regional Supply Chain team. Reporting to the Customer and Supply Chain Manager MEA, the Customer Service Specialist will act as a key contact for all order-related matters, ensuring timely and accurate processing of customer orders and enhancing the overall customer experience.</div> 
<div></div>
<div>
The successful candidate will collaborate with internal stakeholders, such as logistics, sales, and supply chain teams, to resolve order issues and contribute to the continuous improvement of customer service processes. This role also involves maintaining accurate order documentation, handling customer inquiries, and proactively identifying opportunities to optimize processes and improve service levels.</div><div> 
</div>
<div>Key Responsibilities Include:</div>
<ul><li>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</li>
<li>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</li>
<li>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</li>
<li>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</li>
<li>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</li>
<li>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</li>
<li>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</li>
<li>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</li>
</ul>
<div></div><div>About You:</div>
<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in customer service or order management, preferably within the manufacturing or supply chain industry.</li>
<li>Proficient in order management systems (SAP) and Microsoft Office tools, with knowledge of Business Intelligence tools (Power BI) being a plus.</li>
<li>Strong analytical skills and attention to detail, with the ability to identify and resolve process issues.</li>
<li>Excellent verbal and written communication skills in English, French or Arabic are a strong plus.</li>
<li>A proactive and customer-focused approach, with the ability to work through challenging situations while maintaining professionalism.</li>
<li>Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Ability to work independently and collaborate effectively with cross-functional teams.</li>
</ul>
</div></div></div></div><div><div>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
Were you missing anything in this job ad? Please share your feedback with us by clicking here.</div></div></div>

Customer Service Specialist ME

Bin Bakar International

Job Title:Export Sales Manager(Personal Care &amp; Electronics)Location:Dubai, UAE (Frequent international travel required)Employment Type: Full-time | PermanentWorking Mode: RemoteMarket Competitive Salary + Incentive (1% on recovery) per monthJob Summary:We are a fast-growing FMCG company operating in the Personal Care and Electronics sectors. We are seeking a highly motivated, results-driven Export Sales Manager to lead and expand our international sales operations. The position requires frequent international travel to strengthen market presence, negotiate strategic partnerships, and ensure sustainable export revenue growth while maintaining compliance with international trade regulations.The ideal candidate will have strong experience in export sales, client acquisition and FMCG distribution and will be responsible for managing the complete export sales cycle&mdash; from market development and client onboarding to order execution, logistics coordination, and after-sales support.Key Responsibilities:<ul><li>Develop and execute export sales strategies to expand FMCG product sales in African and other international markets</li><li>Identify, acquire and manage distributors, wholesalers and key accounts across different countries,</li><li>Grow export sales volumes for Company owned products.</li><li>Handle the complete export sales cycle including:</li></ul>o Client inquiries and negotiationso Pricing, quotations and order confirmationso Coordination with production, logistics, and documentation teamso Shipment follow-up and deliveryo After-sales support and relationship managemento Attending and managing international exhibition and generating leads<ul><li>Conduct regular international travel for market visits, client meetings and business development</li><li>Analyze market trends, competitor activity and customer needs</li><li>Prepare sales forecasts, reports, and performance updates for management</li><li>Ensure compliance with international trade regulations and company policies</li></ul>Required Experience &amp; Qualifications:<ul><li>Minimum 5 years of experience in Export Sales.</li><li>Minimum 5 years of experience in Client Acquisition / Business Development.</li><li>Minimum 5 years of experience in FMCG industry, preferably in:</li></ul>o Beauty Care / Personal Careo Health Care productso Consumer Electronics<ul><li>Proven skills handling African markets.</li><li>Strong negotiation, communication and relationship management skills</li><li>Knowledge of export documentation, logistics and international trade practices</li><li>Ability to work independently and deliver results under pressure</li></ul>Job Types: Full-time, Permanent

Export Sales Manager (Personal Care & Electronics)

Al-Futtaim Automotive

Overview E-Com Operations Specialist Retail Fashion DubaiThe Ecommerce Operations Specialist is responsible for managing the day-to-day backend operations of our ecommerce platforms across multiple brands and markets. This includes handling order processing, coordinating fulfillment, resolving platform issues, and ensuring smooth system integrations between SAP and Shopify. The role also supports online merchandising activities and contributes to operational efficiency through automation tools (e.g., Power Automate) and data-driven reporting. The ideal candidate is detail-oriented, technically proficient, and able to work collaboratively in a fast-paced ecommerce environment. Responsibilities <ul><li>Manage the end-to-end ecommerce order process (cancellations, returns, exchanges, refunds) across GCC markets.</li><li>Monitor and troubleshoot integrations between SAP, Shopify, OMS, payment gateways, and 3PL systems; coordinate with IT to ensure uptime and data accuracy.</li><li>Conduct daily QA checks to ensure site readiness, smooth navigation, and checkout functionality.</li><li>Support online merchandising tasks, including product sorting, homepage scheduling, and campaign readiness.</li><li>Prepare and maintain operational reports using BI tools (Power BI, Looker Studio, etc.) to track orders, returns, fulfillment, and issue resolution.</li><li>Assist in creating workflow automation to streamline manual processes and improve efficiency.</li><li>Collaborate with content, IT, customer service, and logistics teams to ensure seamless site operations.</li><li>Participate in UATs, platform upgrades, and system enhancements with internal tech teams.</li></ul> Requirements Experience <ul><li>2-4 years in ecommerce operations or platform management.</li><li>Familiarity with Shopify Plus and SAP (Retail, MM, or SD modules).</li><li>Understanding of system integrations and API workflows.</li><li>Experience with online merchandising.</li><li>Ability to create reports and dashboards using BI tools.</li><li>Exposure to automation tools like Power Automate is a plus.</li></ul> Skills & Competencies <ul><li>Strong attention to detail and organizational skills.</li><li>Technical understanding of ecommerce platforms and workflows.</li><li>Comfortable with data analysis and reporting tools.</li><li>Proactive problem-solver with a continuous improvement mindset.</li><li>Strong communication and cross-team collaboration skills.</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application. Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Management and Manufacturing</li></ul> Industries <ul><li>Motor Vehicle Manufacturing</li></ul>Referrals increase your chances of interviewing at Al-Futtaim Automotive by 2xGet notified about new Operational Specialist jobs in Dubai, United Arab Emirates.

E-Com Operations Specialist Retail Fashion Dubai

Explore 6337+ International order management specialist dubai in Dubai this January. Find roles across top companies and apply now to boost your career.

6337 international order management specialist dubai jobs IN Dubai

International Order Management Specialist – Dubai

International Order Management Specialist – Dubai

Procurement Specialist - Packaging - Dubai

Customer Care Representative

Customer Service Specialist ME

Export Sales Manager (Personal Care & Electronics)

E-Com Operations Specialist Retail Fashion Dubai