aftercare specialist

client services specialist iii Jobs in Istanbul

client services specialist iii

client solutions specialist Jobs in Istanbul

client solutions specialist

customer care specialist Jobs in Istanbul

customer care specialist

customer service professional Jobs in Istanbul

customer service professional

international patient care specialist

ALFA Medical Investment Fund

Position: International Patient Care Representative Location: &#350;i&#351;li, IstanbulAbout DentSpa ClinicFounded in 2018, DentSpa Clinic has quickly become a leading name in Turkey&rsquo;s dental tourism sector, welcoming patients from all around the world. Our team of 200+ professionals represents over 13 nationalities and speaks 7 languages. We pride ourselves on combining medical excellence with a smooth, patient-focused journey.Position Overview: We are looking for a detail-oriented and compassionate International Patient Care Representative to join our planning team. This position focuses on organizing and tracking treatment plans, managing communication with patients after their procedures, and ensuring they receive continuous support and follow-up once they return home.Responsibilities:<ul><li>Assist in tracking international patients&rsquo; treatment timelines and case progress.</li><li>Communicate with patients post-treatment to ensure satisfaction and provide aftercare guidance.</li><li>Prepare and update treatment reports and patient records accurately.</li><li>Support in addressing patient concerns and ensuring smooth communication during the aftercare period.</li></ul>Requirements:<ul><li>Languages: Fluency in English and French (both written and spoken) is mandatory.</li><li>Education: Bachelor&rsquo;s degree in a related field.</li><li>Experience: At least 1 year of experience in an international environment, preferably in the medical, hospitality, or customer service sectors.</li><li>Excellent communication, organization, and time management skills.</li><li>Patient-centered mindset and attention to detail.</li></ul>What We Offer<ul><li>Paid annual leave and Multinet meal allowance</li><li>Employee and family discounts on dental treatments</li><li>Ongoing professional development and training provided by dentists and sales leaders</li><li>Language and career growth support sponsored by the company</li><li>A collaborative, multicultural environment that encourages initiative and personal growth</li></ul>Working Hours: Monday to Friday, 10:00 &ndash; 19:00 Saturday: Remote (after completing the probationary period)Apply now and help us create confident smiles across the globe.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Ba&#351;vuru Sorular&#305;:<ul><li>Please state your salary expectation.</li><li>Are you both fluent in English and French?</li><li>Can you commute to &#350;i&#351;li/Mecidiyek&ouml;y?</li><li>Do you have both residence permit and registered adress to stay in Turkey?</li></ul>

International Patient Care Specialist

HairNeva Hair Transplant

<div>
 
 We are seeking a dedicated Aftercare Specialist to join our dynamic and multicultural team. This role is ideal for someone passionate about patient care, with a background in medical tourism and customer service. The Aftercare Specialist will be responsible for supporting patients through their post-treatment journey, ensuring they receive the highest standard of care and assistance.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
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 Provide ongoing support to patients post-treatment.
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 Respond to patient inquiries via phone, email, and other communication channels in a timely and professional manner.
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 Ensure patients fully understand post-procedure instructions and offer advice or assistance as needed.
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 Leverage medical knowledge to assist in troubleshooting and guiding patients through the recovery process.
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 Maintain detailed records of patient progress using our CRM and database systems.
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 Collaborate with other departments to ensure seamless patient care and follow-up.
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 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
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 Bachelor&rsquo;s degree or diploma in a related field.
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 Prior experience as an Aftercare Specialist, Outbound Sales Representative, or Medical Consultant is an advantage.
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 High proficiency in English; additional language skills are a plus.
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 Familiarity with CRM software and patient management tools is highly preferred.
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 Strong communication and interpersonal skills.
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 </ul>
 
 
 
 
 
 What We Offer:
 
 
 
 
 
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 Work permit for foreign nationals.
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 Competitive salary.
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 Comprehensive professional training and growth opportunities.
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 A supportive and diverse work environment.
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 </ul>
 
 
 
</div>

Aftercare Specialist

Medical Sales &amp; Patient Coordination Specialist &ndash; Dental Tourism Konum: &#350;i&#351;li, &#304;stanbulJoin DentSpa Clinic, Turkey&rsquo;s leading dental tourism provider, as we welcome international patients from all over the world. Since 2018, our multicultural team of 200+ professionals from 13+ nationalities speaks 7 languages &mdash; we are now expanding and looking for a motivated, patient-centred sales &amp; coordination specialist.What You&rsquo;ll Do<ul><li>Guide international patients from their first inquiry to treatment completion &mdash; present treatment plans in clear, trusting language.</li><li>Act as the bridge between dentistry professionals and the patient &mdash; translating medical details into simple, reassuring explanations.</li><li>Coordinate seamlessly across clinic departments (sales, medical team, operations) to ensure a smooth patient journey.</li><li>Work with CRM systems and patient data to track leads, performance, and follow-ups.</li></ul>What We&rsquo;re Looking For<ul><li>Experience in sales or patient-facing roles, preferably in healthcare/dental tourism settings.</li><li>Advanced English + French proficiency; Turkish required. Additional languages are a plus.</li><li>Empathy, strong communication skills, patient-first mindset, and a target-oriented approach.</li><li>Comfortable in a dynamic, international clinic environment.</li></ul>What We Offer<ul><li>Competitive base salary + high commission potential.</li><li>Hot leads &ndash; no cold-calling required.</li><li>Annual leave, company shuttle, Multinet meal card.</li><li>Staff &amp; immediate family discounts on dental treatments.</li><li>Continuous training (language support, dental knowledge, sales skills).</li><li>Diverse, multilingual, growth-driven workplace.</li></ul>Help us raise the bar for dental tourism &mdash; apply today and help transform smiles around the globe.Job Type: Full-timeApplication Question(s):<ul><li>What is your level of proficiency in Turkish?</li><li>Do you have both residence permit and registered adress to stay in Turkey?</li><li>Please state your salary expectation.</li><li>Can you commute to &#350;i&#351;li/Mecidiyek&ouml;y?</li></ul>

Medical Sales & Patient Coordination Specialist

GRAND CLINC

Grand Clinic is a premier provider of top-quality aesthetic and dental treatments, with a strong focus on serving international patients. As we continue to grow, we are committed to delivering exceptional care and an outstanding patient experience. We're currently seeking for motivated and dynamic Sales Representatives fluent in French, Russian, Italian, Portuguese, or German to become part of our expanding team.Your Responsibilities<ul><li>Develop and execute effective sales strategies to attract international patients.</li><li>Handle patient inquiries via phone, email, and online platforms with professionalism and accuracy.</li><li>Guide patients through the sales funnel, ensuring a smooth and supportive experience.</li><li>Maintain and update patient information using our CRM system.</li></ul>What We&rsquo;re Looking For<ul><li>1 year experience in international sales within medical tourism sector.</li><li>Excellent communication, negotiation, and closing skills.</li><li>Self-driven, goal-oriented, and able to thrive both independently and in a team.</li><li>Fluency in French or Russian or Italian or Portuguese or German.</li></ul>What We Offer<ul><li>Competitive base salary</li><li>High commissions with access to high-quality leads</li><li>Ongoing professional training and development sponsored by the company</li><li>A diverse, collaborative, and multicultural working environment</li><li>Employee discounts on medical treatments</li></ul>Job Type: Full-time

Senior Sales Specialist

Position: International Sales Consultant &ndash; Dental Tourism Location: &#350;i&#351;li, IstanbulAbout DentSpa ClinicFounded in 2018, DentSpa Clinic has quickly become a leading name in Turkey&rsquo;s dental tourism sector, welcoming patients from all around the world. Our team of 200+ professionals represents over 13 nationalities and speaks 7 languages. We pride ourselves on combining medical excellence with a smooth, patient-focused journey.Role OverviewWe are seeking an International Sales Consultant to join our global sales team. This role focuses on building relationships with international patients, guiding them through their treatment journey, and converting leads into confirmed treatment plans&mdash;all while ensuring a premium patient experience.Key Responsibilities<ul><li>Present DentSpa&rsquo;s dental treatments and solutions to international patients using an advisory approach.</li><li>Manage and update patient profiles in our CRM system efficiently.</li><li>Follow up with leads and convert them into confirmed treatment plans.</li><li>Communicate promptly with patients via phone, email, and digital messaging.</li><li>Coordinate with dentists and clinic teams to ensure smooth scheduling and patient care from first contact to treatment completion.</li></ul>Candidate Profile<ul><li>Bachelor&rsquo;s degree in Business, Marketing, International Relations, or a related field.</li><li>Previous experience in international sales, ideally in health or dental tourism.</li><li>Excellent communication and interpersonal skills with a strong customer service focus.</li><li>Proven ability in lead conversion and client retention.</li><li>Proactive, target-driven, and able to work independently while collaborating effectively with a team.</li><li>Fluent in English; additional languages such as Russian, Spanish, Italian, French, or German are a plus.</li></ul>What We Offer<ul><li>Competitive base salary with a commission-based bonus structure</li><li>Access to qualified patient leads&mdash;no cold calling required</li><li>Paid annual leave and Multinet meal allowance</li><li>Employee and family discounts on dental treatments</li><li>Ongoing professional development and training provided by dentists and sales leaders</li><li>Language and career growth support sponsored by the company</li><li>A collaborative, multicultural environment that encourages initiative and personal growth</li></ul>If you&rsquo;re passionate about international sales, enjoy building meaningful relationships, and want to be part of a forward-thinking dental tourism clinic, we&rsquo;d love to hear from you.Apply now and help us create confident smiles across the globe.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Ba&#351;vuru Sorular&#305;:<ul><li>What is your salary expectation?</li><li>Can you commute to &#350;i&#351;li/Mecidiyek&ouml;y?</li><li>Do you have both residence permit and registered adress to stay in Turkey?</li></ul>

International Sales Specialist

Rusen Yuksel Health

Ru&#351;en Y&uuml;ksel Health is one of Turkey&rsquo;s reputable medical tourism companies, providing world-class healthcare services to international patients. We specialize in hair transplantation, dental treatments, aesthetics, and medical care, welcoming patients from all over the world.Job DescriptionWe are looking for a multilingual Medical Consultant who can communicate fluently in English, French, and Arabic to join our dynamic team in Istanbul.You will be responsible for managing the entire patient communication process, from the first inquiry to post-treatment follow-up. Your role will be crucial in creating trust, providing accurate information, and ensuring patient satisfaction throughout their journey.Responsibilities<ul><li>Communicate with international patients via WhatsApp, phone, and email</li><li>Provide clear and detailed information about treatments and procedures</li><li>Prepare personalized treatment plans and quotations</li><li>Guide patients through travel, accommodation, and operation arrangements</li><li>Maintain regular follow-up and post-treatment communication</li><li>Collaborate closely with medical and coordination teams</li><li>Represent the clinic&rsquo;s values of trust, transparency, and professionalism</li></ul>Requirements<ul><li>Fluency in English, French, and Arabic (written and spoken)</li><li>Strong communication and persuasion skills</li><li>Experience in medical tourism or customer relations is a plus</li><li>Ability to work in a fast-paced environment</li><li>Friendly, patient, and solution-oriented personality</li><li>Residency in Istanbul</li></ul>We Offer<ul><li>Competitive salary + performance-based bonuses</li><li>Comfortable and modern working environment</li><li>Training and development opportunities</li><li>The chance to be part of a rapidly growing international health brand</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 40.000,00TRY - 45.000,00TRY ayl&#305;kDil:<ul><li>English (Tercih edilir)</li><li>Arabic (Tercih edilir)</li><li>French (Tercih edilir)</li></ul>

Medical Consultant

Akva Ağız Ve Diş Sağlığı Polikliniği

We are looking for a call center specialist who will establish the first contact with international patient candidates, manage the treatment planning process, and be responsible for converting leads into sales. Join the sales team of our rapidly growing health tourism clinic to build trust-based communication with patients. We are seeking persuasive, result-oriented team members who can establish strong connections.The role involves initiating the first contact with patients coming from abroad, analyzing their needs to ensure accurate information flow, starting the treatment planning process, maintaining regular communication with patients to increase conversion rates, and tracking the entire process through the CRM system.Required Qualifications:<ul><li>Minimum 1 year of experience in sales/call center, preferably in health tourism or a related field</li><li>Fluency in Romanian is mandatory (a second foreign language is a plus)</li><li>Strong communication and persuasion skills</li><li>Ability to adapt to a fast-paced environment, being proactive and result-oriented</li><li>Familiarity with Zoho CRM is an advantage</li><li>Motivated to work towards sales targets</li></ul>Duties and Responsibilities:1. Initial Contact and Information Transfer<ul><li>Communicate with patient candidates via the website, social media, WhatsApp, phone, and email</li><li>Analyze patient requests and direct them to the relevant treatment departments</li><li>Provide general information about the clinic, doctors, and treatments</li><li>Enter detailed patient profiles into the CRM system</li></ul>2. Treatment Planning Process<ul><li>Request photos and medical information from patient candidates</li><li>Assist the doctor in preparing a suitable treatment plan</li><li>Present the plan to the patient clearly and persuasively</li><li>Provide details about pricing, payment terms, and ongoing campaigns</li></ul>3. Sales Process and Follow-up<ul><li>Maintain regular communication with patients to accelerate their decision-making process</li><li>Handle objections and concerns professionally</li><li>Convert qualified leads into confirmed sales (e.g., flight ticket, appointment confirmation, etc.)</li><li>Accurately update and track lead statuses in the CRM system</li></ul>4. Communication and Collaboration<ul><li>Work in coordination with other call center representatives, the marketing team, and doctor assistants</li><li>Submit daily/weekly sales reports</li><li>Ensure accurate and complete handover to the post-sales patient experience team</li></ul>Contact Information:Mr.Behnia &ndash; +90 549 199 50 88 Email: mohammed@akvadent.comJob Type: Full-timeLanguage:<ul><li>Fluent Romanian (Required)</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 35.000,00TRY - 65.000,00TRY ayl&#305;kDeneyim:<ul><li>benzer pozisyon: 1 y&#305;l (Zorunlu)</li></ul>Dil:<ul><li>Ak&#305;c&#305; Romence (Zorunlu)</li></ul>

Romanian Health Tourism Sales Specialist

Explore 739+ International patient care specialist in Istanbul this November. Find roles across top companies and apply now to boost your career.