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business analyst (port, supply chain, multimodal, customs & other govt. entities focused) Jobs in Dubai

business analyst (port, supply chain, multimodal, customs & other govt. entities focused)

senior business analyst

it business analyst

IHS Towers

<div>
 
 Job Description
 
 
 
 
 Purpose
 
 
 
 Serves as interface between IT and the Technical and operations application functions within IHS for the purposes of business technology alignment, technology needs identification, solution discovery, and relationship management.
 
 
 Collaborate across functional areas and Operating Companies to define opportunities and identify and analyse and prioritise demand based on predefined criteria while ensuring there is no deviation from the strategic and technology roadmaps.
 
 
 The incumbent needs to understand functional requirements &amp; processes to identify business technology and/or process opportunities including process automation, working with business &amp; IT managers to develop, implement and maintain solutions which deliver business value within agreed timelines and budget.
 
 
 
 Key Roles &amp; Responsibilities
 
 
 
 <ul>
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 Accountable for ensuring that end users receive responsive, customer centric and effective IT Services.
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 Provide highly valued support and guidance to the business on IT initiatives and facilitate the production of a prioritized roadmap to meet business demand.
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 Develop strong understanding of each business segment, offering expert advice whilst balancing the needs of the end customer with the central IT strategy.
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 Be an advocate for IT, promoting IT services and capabilities.
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 Build strategic and valued relationships based on integrity and rapport. Act as a proactive and trusted advisor to business units.
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 Own and manage key strategic relationships between IT and vendors in terms of Project deliveries.
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 Facilitate strategic conversations and planning with key business stakeholders to ensure that business strategies and needs are aligned to current and future state enterprise architecture.
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 Champion requirements gathering, prepare recommendations, and drive the development of business cases through to completion.
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 Ensure delivery of technology outcomes that foster value management and optimization.
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 Partner with all business stakeholders within assigned portfolio to ensure a clear understanding of the business architecture changes required to deliver business outcomes.
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 Work with stakeholders to ensure the impact of the proposed investment is understood by decision makers and will support informed prioritisation in line with relevant governance and control, such as the Programme/ Project Management Office (PMO).
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 Collaborate with the enterprise architecture and operations team to design solutions that support business processes and align with enterprise-wide strategies and business architecture.
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 Serve as the portfolio manager to enable mutual prioritisation of business demand while overseeing the launch of solutions and technology rollouts to help maximise the positive impact of the business units.
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 Develop and maintain a project and enhancement roadmap aligned with business priority, IT capacity, technical dependencies, and ongoing project portfolio.
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 Drive the business requirement through the demand-to-delivery process, from demand collection to delivery sunset.
 
 
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 </ul>
 
 Qualifications
 
 
 
 
 Job-Specific Competencies
 
 
 
 
 
 Functional:
 
 
 
 
 <ul>
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 Emerging Technology Monitoring
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 Demand Management
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 Business Risk Management
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 Project Management
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 Business Consulting
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 Problem Solving
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 Solution Design
 
 
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 </ul>
 
 
 Behavioural:
 
 
 
 
 <ul>
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 Collaboration &amp; Teamwork
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 Relationship Building
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 Continuous Learning
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 Conflict Management
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 Organizational Awareness
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 Negotiating Skills
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 Leading &amp; Influencing
 
 
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 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Computer Engineering, Information Technology, or related disciplines.
 </li>
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 Minimum 4-6 years&rsquo; experience as a Business Analyst. Experience in/as IT or Digital Enabler. Preferred Industry would be Telecoms.
 </li>
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 ServiceNow and Microsoft Dynamics 365 Finance &amp; Operations experience is an advantage.
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 Demonstrable experience in IT Business Analysis, Project Management, Business Case build, Demand to Delivery process knowledge.
 </li>
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 Broad experience in project and solution delivery of key enterprise applications &amp; solutions, e.g. ERP, Enterprise Asset Management, Field Service Management etc.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Organizational Competencies
 
 
 Customer Focus
 
 - People demonstrating this competency understand &amp; exceed our customers&rsquo; needs. They develop trusted, reliable &amp; collaborative relationships. They are consistently operating to the highest standards of service &amp; delivery.
 
 
 
 Innovation
 
 - People demonstrating this competency constantly seek new &amp; improved ways to deliver our products &amp; services. They champion engineering &amp; skills development, and work to create a collaborative and supportive operating environment.
 
 
 
 Integrity
 
 - People demonstrating this competency are open &amp; honest in everything they do. They support financially &amp; environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
 
 
 
 Be Bold
 
 - People demonstrating this competency are thorough in analyses &amp; decision-making. They are courageous in expanding existing markets &amp; developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
 
 
 
 Sustainability
 
 - People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.
 
 
 
 Our Vision
 
 
 
 IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.
</div>

Senior Specialist, IT Business Analyst

BlackStone eIT

Join BlackStone eIT as a Business Analyst and become an integral part of our forward-thinking team. In this role, you will analyze and interpret business needs, working closely with various stakeholders to facilitate solutions that drive business success and enhance operational efficiency. Key Responsibilities: <ul><li>Engage with stakeholders to gather, analyze, and document business requirements.</li><li>Translate business needs into functional specifications and ensure accurate implementation.</li><li>Evaluate current business processes, develop improvement strategies, and implement relevant solutions.</li><li>Collaborate with project managers and IT teams to align requirements and deliver optimal outcomes.</li><li>Conduct user acceptance testing to assure solutions meet defined business requirements.</li><li>Maintain clear and effective documentation throughout the project lifecycle.</li><li>Support training sessions for end-users on newly implemented systems and processes.</li></ul> Requirements <ul><li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li><li>3-5 years of experience as a Business Analyst in a relevant industry.</li><li>Strong analytical and critical thinking skills.</li><li>Excellent communication and collaboration abilities.</li><li>Proficiency in business process modeling and requirements gathering techniques.</li><li>Familiarity with Agile methodologies and software development processes.</li><li>Ability to manage multiple priorities and work within tight deadlines.</li><li>Experience with tools like JIRA, Trello, or similar project management software.</li><li>Strong documentation, presentation, and reporting skills.</li></ul> Benefits <ul><li>Paid Time Off</li><li>Performance Bonus</li><li>Remote Job</li></ul>

Business Analyst

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>Established in 1985 as the airfreight division of Emirates, Emirates SkyCargo is the largest international cargo airline in the world! We are looking for supply chain and logistics professionals ready to support Emirates SkyCargo as our organisation continuously increases it's cargo capacity and develops specialised products to meet the growing needs of customers.
As a Cargo System Officer , you will identify, specify and implement, through a process of requirements gathering, analysis and solution definition, business automation solutions using the core platform and related systems across the network and accredited external stakeholders to increase the use and visibility of information, productivity, efficiency and revenue gains. Support the identification of global business system requirements aligned with those of regulatory authorities and industry standards in areas of Reservations, Internet/web technology, Capacity Management, Pricing and other IATA initiatives and develop business IT systems in line with compliance standards. Follow company approved standards of documenting business requirements and support the testing of developed IT solutions and system implementation.
In this role, you will;
<ul><li>Follow the approved standard processes of gathering business requirements, analysing and proposing business IT solutions, ensuring all necessary and appropriate documentation pertaining to these requirements is prepared. The same need to be communicated in structured manner through face-to-face meetings to technical Engineers to ensure the desired solution outcomes.
</li><li>Liaise with Standards and Procedures/Compliance department and section heads to ensure solutions designed are aligned to regulatory and industry standards. All agreed solutions needs to be documented in detail and signed off by all business stakeholders.
</li><li>Constantly monitor the development progress of business IT solutions through demo sessions and ensure the development is aligned with the agreed scope of work. The job holder is responsible to escalate to the management any deviations from the agreed scope of work.
</li><li>Compile and document user acceptance test cases based on the agreed scope of any given new functionality, change request, enhancement or bug fix, to ensure that business IT solution developed is as per agreed specification and of high quality. Test cases need to be exhaustive and scope of the test cases need to cover all impacted areas associated with the development. Documentation of test cases need to meet the corporate standards.
</li><li>Facilitate the collation and compilation of the release notes in liaisons with enhancement development owners and IT analyst, ensuring the information is communicated to all users of the core platform system and related system prior to a system promote. Support the implementation of business solutions by providing all necessary documentation to the business stakeholders to achieve maximum returns and benefit of the solutions developed.
</li><li>Analyse issues and concerns raised by business departments pertaining to system faults, document the analysis and desired solutions for these faults in the fault management system (JIRA). Prioritise the fixes of these faults and monitor development of all such fixes constantly engaging with the IT analysis and developers to ensure desired outcomes.
</li>Support the audit of network wide usage of automated systems and identify staff, stations that are not using automated systems to its potential and agree development programs and monitor progress, to ensure Emirates SkyCargo gets the return on investment on the various systems implemented. Sometimes due to local practices, off the shelf offerings are not suitable and solutions need to be tailored to provide hybrid systems to cater to local needs. End objective should be to use automation effectively to contain costs and increase revenues. 
<li>
</li></ul> 
<h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below;
<ul><li>Bachelor's degree in Computer Engineering.
</li><li>5+ years experience in Express Logistics / Cargo.
</li><li>Comprehensive working knowledge of API and other technologies such as XML, JSON, EDI, sFTP, etc and platforms such as Magento, Shopify, Wordpress, WooCommerce etc.
</li><li>Computer literate with good analytical ability and inter-personal skills to understand business system requirements and document the same in company approved standards.
</li><li>Communicate end users business requirements in structured functional I.T. terms and specifications to development and technical Engineers.
</li>Good presentation skills preferable. 
<li>
</li></ul> 
At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop their careers. If you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</div>

Cargo Systems Officer

flydubai

<div>MAIN OBJECTIVE OF ROLE: To define functional requirements, ensure comprehensive documentation, review and sign-off processes, while also bridging the gap between business needs and IT solutions, with expertise in corporate finance requirements and thorough understanding of Requirement Gathering techniques, Documentation of the requirements, functional testing, Software Development Life Cycle (SDLC) and Project Development Life Cycle (PDLC). KEY RESPONSIBILITIES:
<ul><li>Works as liaison among business and technical stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, information, and information systems.</li><li>
Contributes to the development of business strategy and new initiatives with IT for all financial systems and projects.</li><li>
Manages the overall relationships with other business stakeholders for assigned projects and concerned business units, establishing an effective and consistent customer experience.</li><li>
Drives automation of processes and system enhancements to achieve productivity benefit in accordance with best practices.</li><li>
Understands user requirements and collaborates with IT to ensure timely delivery, implementing new system projects and enhancements within agreed timelines and budgeted costs.</li><li>
Coordinates with finance and business teams to achieve business objectives by leveraging system functionality.</li><li>
Assesses existing controls and establishes new ones as necessary to safeguard sensitive financial information.</li><li>
Negotiates with business to review change requests, and ensure consistent utilization of approved methods, processes, and tools.</li><li>
Develops test plans, test cases, and scripts for various test phases, and execute and coordinates testing activities.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Degree in Information Technology or equivalent combination of education and experience in Finance domain</li><li>
Fluent in English</li><li>
Airline experience would be an added advantage.</li><li>
Oracle E-Business suite and basic accounting skills are required.
</li><li>Years with qualifications: 4 - 6 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Business Analyst - IT

DXC Technology

Key Responsibilities:<ul><li>Gather, analyze, and document business requirements for ITSM processes using ServiceNow</li><li>Collaborate with stakeholders to identify business challenges and opportunities for improvement</li><li>Translate business needs into detailed functional and technical requirements</li><li>Work closely with ServiceNow developers and administrators to ensure solutions meet business objectives</li><li>Assist in configuring and testing ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.)</li><li>Conduct workshops and stakeholder interviews to validate requirements and design decisions</li><li>Support UAT, training, and deployment activities</li><li>Provide post-implementation support and continuous improvement recommendations</li><li>Develop process documentation, user stories, use cases, and workflow diagrams</li><li>Ensure compliance with governance, best practices, and organizational standards</li></ul>

ServiceNow Business Analyst ITSM

<div>MAIN OBJECTIVE OF ROLE: To manage vendor-related requests, tracking of approvals, ensuring contract compliance and maintaining accurate reports on Vendor Management information, capable of leveraging the experience in Oracle E-Business Suite, Accounting knowledge and proactively follow-up on Purchase Requisitions (PRs), Purchase Orders (POs) and the RFP process to ensure smooth IT operations and successful project deliveries. KEY RESPONSIBILITIES:
<ul><li>Proactively raises and tracks Purchase Requisitions (PRs) for services provided by the IT Service providers and ensure timely approvals.</li><li>
Proactively follow up with PR approval stakeholders to expedite the approvals and resolve any issues related to approvals of the PRs.</li><li>
Reviews and validates PR details to ensure completeness, accuracy, and alignment with procurement requirements.</li><li>
Tracks and supports the RFP (Request for Proposal) process, ensuring adherence to timelines and internal procedures.</li><li>
Coordinates with internal teams to ensure RFPs are executed efficiently and as per the RFP process defined and in alignment with agreed organizational timelines and requirements.</li><li>
Maintains records of PRs, POs, RFPs, approvals, and validates vendor invoices received against the POs released to IT vendors.</li><li>
Works with IT teams to facilitate and monitor IT vendor performance based on SLAs, and contract terms.</li><li>
Collaborates with IT teams to address vendor-related issues and escalate to the management as needed.</li><li>
Works with IT teams to ensure IT vendors adhere to compliance, security, and operational requirements.</li><li>
Updates and maintains IT vendor reports on a timely basis, ensuring data accuracy.</li><li>
Works closely with IT, Finance, and Procurement teams to streamline vendor-related processes as an on-going improvement process.</li><li>
Identifies process inefficiencies in the Vendor Management area and suggests improvements to vendor management workflows and ensures the Vendor Management processes are streamlined.</li><li>
Drives automation of processes and system enhancements to achieve productivity improvements in accordance with best practices in the Vendor Management area.</li><li>
Assists in budget tracking for all IT vendor services and provide data-driven insights.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Degree in Information Technology, accounting knowledge, or related field</li><li>
Fluent in English</li><li>
3-5 years of experience in IT Vendor Management, Business Analysis, or IT Service Operations. Airline experience would be an added advantage.</li><li>
Oracle E-Business suite and accounting skills are required.</li><li>
3 - 5 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Business Analyst - IT (Vendor Management)

DICETEK LLC

<div><h2 class="jobSectionHeader">Required Skills &amp; Qualifications</h2><ul><li>
Bachelor&rsquo;s degree in Business, Finance, IT, or related field.</li><li>
5&ndash;10 years of Business Analyst experience in Transaction Banking / Cash Management.</li><li>
Hands-on experience with Virtual Account Management and corporate digital channels.</li><li>
Experience with major VAM platforms (e.g., iGTB, Finastra, Oracle VAM, CashIn, Tieto).</li></ul></div>

Business Analyst-Cash Management & VAM

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