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business intelligence analyst

it business analyst

Mercedes-Benz Group

<div><div><div><div><div><div><div><div>T&auml;tigkeitsbereich:IT/Telekommunikation</div></div><div><div>
Fachabteilung:IT Middle East</div></div><div><div>
Gesellschaft:Mercedes-Benz Cars Middle East FZE</div></div><div><div>
Standort:Mercedes-Benz Cars Middle East FZE, Dubai</div></div><div><div>
Startdatum:sofort</div></div><div><div>
Ver&ouml;ffentlichungsdatum:22.12.2025</div></div><div><div>
Stellennummer:MER0003W7J</div></div><div><div>
Arbeitszeit:Vollzeit</div></div></div></div><div><div><div>
</div></div></div></div></div></div><div><div><div><div>Aufgaben<div><div><p>
Your purpose:</p><p>
Take ownership of managing and supporting business applications across company and General distributors network. Play a key role in gathering and analysing business requirements, translating them into technical specifications, and facilitating implementation. Oversee all aspects of IT support for applications, as well as digitalization and automation initiatives, and ensure all solutions comply with Mercedes-Benz policies and standards. Provide expert consultation, manage user administration, and extract data for business analysis as needed. Identify opportunities for system improvements, propose solutions, and manage or assist with enhancement projects. Coordinate and guide users through the UAT cycle to ensure successful outcomes. Maintain and improve IT Security and Data Protection Standards.</p><p>
Your Responsibilities:</p><p>
Consultancy Services</p><p>
Business Analyst will provide consultancy services as part of an end to end solution for MBCME/RLC /Training center whenever required, including:</p><ul><li>
Gather, validate and document new business requirements</li><li>
Propose ideas and initiatives to enhance processes and systems</li><li>
Recommend tailor-made IT services and solutions aligned with business needs</li><li>
Identify requirements and collaborate with architects and specialists to ensure quality and successful delivery of IT services and solutions</li><li>
Provide expert consultancy on data strategy, analytics tools, and related processes</li></ul><p>
Application management and support</p><p>
Business Analyst will take technical ownership of Sales and Operation Systems, regional corporate website and financial application, including:</p><ul><li>
Provide first-level support by consolidating and evaluating incidents, delivering daily technical assistance to users</li><li>
Act as the primary point of contact for Market Managers on technical issues at the dealer level (e.g., login tools, VPN, applications), troubleshoot problems, escalate when necessary, and maintain a knowledge base for common queries</li><li>
Collaborate with vendors and internal teams to analyze issues, identify root causes, and recommend effective solutions</li><li>
Maintain accurate records of incidents and updates, and create or revise IT and user manuals</li><li>
Analyze and support the implementation of business requirements and customizations, aligning development efforts with stakeholders on timelines and budgets</li><li>
Participate in the application lifecycle, coordinating with internal and external stakeholders for smooth operations</li><li>
Resolve identified security risks and ensure applications meet IT security standards and compliance with internal security policies</li><li>
Coordinate with security and business teams to maintain documentation, compliance, and operational stability</li><li>
Implement and manage User Access Management, standardizing roles and access profiles across markets, ensuring timely approvals and removals, and leading the rollout of an automated, centralized access portal</li><li>
Develop efficient support processes and establish a new Support Desk for improved service delivery</li></ul><p>
Automation and digitalization</p><p>
Business Analyst will support digital transformation initiatives and drive automation strategies across the organization, including:</p><ul><li>
Assist in the planning and execution of IT digital transformation projects</li><li>
Contribute to the development and implementation of digitalization strategies</li><li>
Identify and analyze opportunities for process optimization and standardization in collaboration with business partners</li><li>
Coordinate and consult with local and international stakeholders to align on best practices</li><li>
Define and recommend the optimal IT approach for automation and digitalization using approved internal tools</li><li>
Design future-state (&ldquo;To-Be&rdquo;) processes and data flows to maximize efficiency, reduce throughput time, and improve quality</li><li>
Monitor and report progress against agreed project milestones</li><li>
Ensure compliance with Mercedes-Benz policies, procedures, and standards for quality and security</li><li>
Maintain accurate and up-to-date project documentation in designated repositories</li></ul><p>
Policies, Security &amp; Standards (Governance)</p><p>
Business Analyst will ensure compliance with Mercedes-Benz policies, security standards, and governance requirements for MBCME, RLC, and Training Centre, including:</p><ul><li>
Implement information security processes in alignment with security principles, policies, and guidance from the local Information Security Officer</li><li>
Execute processes for implementing and maintaining security controls across applications and systems</li><li>
Identify and resolve security risks, ensuring timely mitigation</li><li>
Protect applications by defining access privileges, control structures, and resource allocation</li><li>
Ensure processing of all Mercedes-Benz information according to internal policies</li><li>
Coordinate testing activities, including performance testing and penetration testing</li><li>
Establish and manage documentation, including guidelines, logs, and audit trails</li><li>
Report on non-compliance issues and recommend best practices based on local, regional, and global security standards</li></ul><p>
Financial Management</p><ul><li>
Business Analyst will support the CIO in managing financial activities related to IT operations and projects, including:</li><li>
Verify and process IT invoices to ensure accuracy and compliance</li><li>
Assist with operational planning (OP) for applications, automation, and digitalization projects</li><li>
Plan and manage renewals of IT contracts in alignment with organizational requirements</li><li>
Oversee and maintain IT Service Level Agreements (SLAs) to ensure performance standards are met</li><li>
Provide visibility into costs, consumption, and performance of IT services and solutions</li></ul><p>
Compliance</p><ul><li>
Compliance to MB Integrity Code</li><li>
Compliance to MB Policies and Guidelines (Local and Global where applicable)</li></ul></div></div></div></div></div><p></p><div><div><div><br>
Qualifikationen<div><div><p>
Your profile:</p><p>
Educational Background</p><p>
Bachelor's degree in Computer Science or related filed</p><p>
Technical knowledge</p><ul><li>
Project Management</li><li>
Proficiency in Microsoft Dynamics D365, Robotic Process Automation (RPA), and SharePoint</li><li>
Understanding of FOSS principles and usage</li><li>
Knowledge of Microsoft Power Platform</li><li>
Understanding of IT security and data protection</li><li>
Experience with ITSM tools</li></ul><p>
Soft skills/individual competence</p><ul><li>
Strong analytical and problem-solving abilities</li><li>
Solution-oriented mindset</li><li>
Ability to prioritize workload and respond effectively to business needs</li><li>
A team player with the ability to work independently and take initiative</li><li>
Pioneering spirit, embracing innovation and continuous learning</li><li>
Excellent English, both spoken and written</li></ul></div></div></div></div></div></div><div><div><div>
Benefits</div><div></div><div><div><div>
Hybrides Arbeiten m&ouml;glich
</div><div></div><div>Gesundheitsma&szlig;nahmen
</div><div></div><div>Mitarbeiterrabatte m&ouml;glich
</div><div></div><div>Flexible Arbeitszeit m&ouml;glich
</div><div></div><div>Mitarbeiter Events
</div><div></div><div>Parkplatz
</div><div></div><div>Kantine, Caf&eacute;
</div></div></div></div></div><div></div><div><div><div>KontaktMercedes-Benz Cars Middle East FZE<div><div>
P.O.Box 261115, Jebel Ali000000 DubaiDetails zum Standort</div><div>
Recruit Me E-Mail: recruit-me@mercedes-benz.com</div></div></div></div></div></div><div></div>

IT Business Analyst

Orange Uni

<p><b>Senior Business Analyst</b></p><p>Job Title: Senior IT Business Analyst (Full-Time)</p><p>Location: Remote</p><p>Position Type: Full-Time (Freelance)</p><p><b>About Us:</b></p><p>OrangeUni is a forward-thinking company dedicated to delivering cutting-edge digital solutions. We value innovative ideas, meticulous attention to detail, and a deep understanding of user needs. We are looking for a Senior IT Business Analyst (BA) to join our team to ensure our projects are well-defined, aligned with business goals, and successfully delivered. If you have strong analytical skills, excellent English proficiency, and the ability to thrive in a dynamic, remote environment, we&rsquo;d love to connect with you!</p><p><b>Position Overview:</b></p><p>As a Senior IT Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You&rsquo;ll work closely with stakeholders, developers, and designers to gather and document requirements, ensure clarity, and facilitate smooth project execution. Your expertise will help us create products that meet user expectations and drive business success.</p><p><b>Key Responsibilities:</b></p><ul><li>Collaborate with stakeholders to gather and analyze business requirements, ensuring they align with organizational goals.</li><li>Create and maintain detailed documentation, including business requirements documents (BRDs), user stories, process flows, and functional specifications.</li><li>Facilitate communication between business stakeholders and the development team to ensure clear understanding and alignment on project scope and objectives.</li><li>Assist in defining project scopes, timelines, and deliverables, ensuring realistic planning and execution.</li><li>Conduct gap analyses to identify opportunities for improvement and areas requiring optimization.</li><li>Translate complex business needs into actionable technical requirements and solutions.</li><li>Participate in regular team meetings, including sprint planning, retrospectives, and project reviews.</li><li>Ensure deliverables meet business needs by assisting in testing phases, including UAT (User Acceptance Testing) and validation of requirements.</li><li>Identify and mitigate risks related to project requirements or scope changes.</li><li>Suggest process improvements and best practices to enhance project outcomes.</li></ul><p><b>Required Skills and Experience:</b></p><ul><li>5+ years of experience as an IT Business Analyst, with a focus on web and software development projects.</li><li>Strong understanding of business analysis methodologies and tools.</li><li>Experience in creating and managing BRDs, user stories, and functional documentation.</li><li>Familiarity with tools like Jira, Confluence, Monday.com, or similar project management platforms.</li><li>Exceptional communication and interpersonal skills, with professional-level English proficiency.</li><li>Proven ability to work independently in a remote environment, with excellent time management skills.</li><li>Strong problem-solving skills and a keen eye for detail.</li><li>Ability to analyze and translate business needs into technical requirements effectively.</li><li>Full professional proficiency in English - B2 level or higher</li></ul><p><b>Nice to Have:</b></p><ul><li>Experience working in an agile development environment.</li><li>Proficiency in creating Business Process Model and Notation (BPMN) diagrams using tools like Lucidchart.</li><li>Familiarity with wireframing and prototyping tools such as Figma or Balsamiq.</li><li>Basic knowledge of software development concepts and technologies.</li><li>Previous experience in the digital product development industry.</li><li>Understanding of data analysis tools and techniques for reporting and decision-making.</li><li>Experience testing websites, including functional and usability testing.</li></ul><p><b>What We Offer:</b></p><ul><li>A fully remote role with flexible working hours.</li><li>The opportunity to work on innovative projects alongside a collaborative and talented team.</li><li>Competitive part-time/freelance compensation, based on experience.</li><li>Room for professional growth and long-term opportunities within the organization.</li></ul><p>If you are passionate about creating meaningful solutions and driving business success, we want to hear from you!</p><p>Apply today and join the OrangeUni team as our next IT Business Analyst!</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>What's your expected monthly basic salary (in USD)?</li><li>How many days is your notice period?</li></ul>

Senior IT Business Analyst

BlackStone eIT

<p>Join BlackStone eIT as a Business Analyst and become an integral part of our forward-thinking team. In this role, you will analyze and interpret business needs, working closely with various stakeholders to facilitate solutions that drive business success and enhance operational efficiency.<br><br><strong>Key Responsibilities:</strong><br></p><ul><li>Engage with stakeholders to gather, analyze, and document business requirements.</li><li>Translate business needs into functional specifications and ensure accurate implementation.</li><li>Evaluate current business processes, develop improvement strategies, and implement relevant solutions.</li><li>Collaborate with project managers and IT teams to align requirements and deliver optimal outcomes.</li><li>Conduct user acceptance testing to assure solutions meet defined business requirements.</li><li>Maintain clear and effective documentation throughout the project lifecycle.</li><li>Support training sessions for end-users on newly implemented systems and processes.</li></ul><br><strong>Requirements</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li><li>3-5 years of experience as a Business Analyst in a relevant industry.</li><li>Strong analytical and critical thinking skills.</li><li>Excellent communication and collaboration abilities.</li><li>Proficiency in business process modeling and requirements gathering techniques.</li><li>Familiarity with Agile methodologies and software development processes.</li><li>Ability to manage multiple priorities and work within tight deadlines.</li><li>Experience with tools like JIRA, Trello, or similar project management software.</li><li>Strong documentation, presentation, and reporting skills.</li></ul><br><strong>Benefits</strong><br><ul><li>Paid Time Off</li><li>Performance Bonus</li><li>Remote Job</li></ul>

Business Analyst

DXC Technology

<p><b>Key Responsibilities:</b></p><ul><li>Gather, analyze, and document business requirements for ITSM processes using ServiceNow</li><li>Collaborate with stakeholders to identify business challenges and opportunities for improvement</li><li>Translate business needs into detailed functional and technical requirements</li><li>Work closely with ServiceNow developers and administrators to ensure solutions meet business objectives</li><li>Assist in configuring and testing ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.)</li><li>Conduct workshops and stakeholder interviews to validate requirements and design decisions</li><li>Support UAT, training, and deployment activities</li><li>Provide post-implementation support and continuous improvement recommendations</li><li>Develop process documentation, user stories, use cases, and workflow diagrams</li><li>Ensure compliance with governance, best practices, and organizational standards</li></ul>

ServiceNow Business Analyst ITSM

CICC

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   Job Description:
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  This professional will be responsible for covering local institutional clients in the UAE and Gulf region, including but not limited to sovereign wealth funds, financial institutions, large corporates, and family offices. The role emphasizes relationship management and business development, with a focus on deepening client engagement and expanding CICC&rsquo;s presence in the region.
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  The candidate will act as a relationship manager, serving as a key liaison between clients and the firm&rsquo;s global platform. The candidate will support the delivery of investment services and capital markets solutions through internal partnerships with different business units, while also contributing to the firm&rsquo;s broader expansion strategy in the West Asia region.
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   Build and strengthen relationships with local institutional clients in the UAE and Gulf region.
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   Identify and pursue new business opportunities, leveraging CICC&rsquo;s expertise in Chinese and global capital markets.
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   Provide local institutional and wealth management clients with insights into investment products, services, and market developments.
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   Collaborate with internal teams across product, research, and execution to deliver tailored solutions.
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   Support strategic initiatives to strengthen CICC&rsquo;s regional presence and align with firm-wide growth objectives.
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   Job Requirements:
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   6-10 years of experience in institutional client coverage, private banking or wealth management coverage.
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   Deep understanding of the local business environment, institutional network and client expectations in the UAE and Gulf region.
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   Proven track record in building trust and long-term partnerships with institutional and wealth management clients.
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   Bachelor&rsquo;s degree or above in Finance, Business Administration or related disciplines. Equipped with knowledge in equities, fixed income and alternative investments.
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   Fluency in English and Arabic; Mandarin proficiency is a strong advantage.
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   Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders.
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   Strong interpersonal and stakeholder management skills; effective team player who thrives in dynamic, collaborative environments.
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   Strong interest in the China market, including promoting and developing China‑related investment opportunities.
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   Entrepreneurial, adaptable and proactive in identifying solutions and opportunities with a client-oriented and result-oriented mindset.
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   Self-confident, energetic and ethical, with strong work ethics
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   <u>
    Disclaimer
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   CICC is committed to fostering an environment of equity and diversity. We recognize the importance of fair treatment in all aspects of our business, from recruitment and hiring to professional development and advancement.
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   CICC aims to build an inclusive workplace that values the diverse backgrounds, ideas, and cultures of our employees. We strive to create an environment where every employee feels heard, supported, and empowered to contribute to the company's growth and success. By leveraging our collective strengths, we aim to drive innovation and achieve excellence in the industry.
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   It is CICC&rsquo;s responsibility to provide equal employment opportunities to all prospective employees, regardless of race, ethnicity, gender, age, disability, or any other characteristics protected by law.
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   The preceding job description has been designed to indicate the general nature and level of the work to be performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
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International Business Analyst (Working in Dubai)

Alt Switch Marketing Management LLC

<p><b>Job Title:</b> Data Analyst - Power BI</p><p><b>Job Description:</b></p><p>We are seeking a highly skilled and motivated <b>Data Analyst</b> with expertise in <b>Power BI</b> to join our dynamic team. The ideal candidate will also have a solid understanding of <b>Microsoft Dynamics</b> or similar <b>ERP systems</b> to leverage data insights for business decision-making and operational improvements. If you are passionate about data visualization, have strong analytical skills, and enjoy working in a fast-paced environment, we encourage you to apply!</p><p><b>Key Responsibilities:</b></p><ul><li>Design, develop, and maintain interactive and visually appealing <b>Power BI reports and dashboards</b> that communicate complex data insights in a clear, actionable format for stakeholders across various departments.</li><li>Collect, clean, and analyze data from multiple sources, including <b>Microsoft Dynamics</b> and external databases, to provide insights that drive business decisions.</li><li>Work closely with cross-functional teams to understand business requirements and translate them into data-driven solutions.</li><li>Monitor and troubleshoot existing Power BI reports and dashboards to ensure data integrity and timely updates.</li><li>Identify trends, anomalies, and opportunities for process improvements based on data analysis and report findings.</li><li>Provide ongoing support and training for team members on using Power BI reports and dashboards.</li><li>Assist in the design and optimization of the overall data architecture, ensuring that data pipelines are efficient and meet business needs.</li><li>Collaborate with IT and other departments to implement data governance and ensure data security standards are followed.</li><li>Ensure that Microsoft Dynamics is properly integrated into reporting and analytics workflows.</li></ul><p><b>Key Qualifications:</b></p><ul><li><b>Proven experience</b> working as a <b>Data Analyst</b>, with a focus on <b>Power BI</b>.</li><li>Solid understanding and hands-on experience with <b>Microsoft Dynamics</b> or other <b>ERP systems</b>.</li><li>Strong proficiency in <b>SQL</b> for data extraction, manipulation, and query optimization.</li><li>Experience with data visualization best practices and translating business requirements into meaningful insights.</li><li>Excellent analytical thinking and problem-solving skills, with attention to detail.</li><li>Ability to work independently as well as collaboratively within a team environment.</li><li>Strong communication skills to effectively present findings to non-technical stakeholders.</li><li>Experience in automating reporting processes to enhance efficiency and accuracy.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Knowledge of advanced data analytics techniques, including predictive modeling and machine learning.</li><li>Familiarity with data warehousing concepts.</li></ul><p><b>Education:</b></p><ul><li>Bachelor&rsquo;s degree in <b>Computer Science</b>, <b>Information Technology</b>, <b>Business Analytics</b>, <b>Data Science</b>, or a related field.</li><li>Relevant certifications are a plus.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,200.00 per month</p><p>Experience:</p><ul><li>Power BI: 1 year (Preferred)</li></ul>

Data Analyst

<p><b>Job Title:</b> Data Analyst - Power BI</p><p><b>Job Description:</b></p><p>We are seeking a highly skilled and motivated <b>Data Analyst</b> with expertise in <b>Power BI</b> to join our dynamic team. The ideal candidate will also have a solid understanding of <b>Microsoft Dynamics</b> or similar <b>ERP systems</b> to leverage data insights for business decision-making and operational improvements. If you are passionate about data visualization, have strong analytical skills, and enjoy working in a fast-paced environment, we encourage you to apply!</p><p><b>Key Responsibilities:</b></p><ul><li>Design, develop, and maintain interactive and visually appealing <b>Power BI reports and dashboards</b> that communicate complex data insights in a clear, actionable format for stakeholders across various departments.</li><li>Collect, clean, and analyze data from multiple sources, including <b>Microsoft Dynamics</b> and external databases, to provide insights that drive business decisions.</li><li>Work closely with cross-functional teams to understand business requirements and translate them into data-driven solutions.</li><li>Monitor and troubleshoot existing Power BI reports and dashboards to ensure data integrity and timely updates.</li><li>Identify trends, anomalies, and opportunities for process improvements based on data analysis and report findings.</li><li>Provide ongoing support and training for team members on using Power BI reports and dashboards.</li><li>Assist in the design and optimization of the overall data architecture, ensuring that data pipelines are efficient and meet business needs.</li><li>Collaborate with IT and other departments to implement data governance and ensure data security standards are followed.</li><li>Ensure that Microsoft Dynamics is properly integrated into reporting and analytics workflows.</li></ul><p><b>Key Qualifications:</b></p><ul><li><b>Proven experience</b> working as a <b>Data Analyst</b>, with a focus on <b>Power BI</b>.</li><li>Solid understanding and hands-on experience with <b>Microsoft Dynamics</b> or other <b>ERP systems</b>.</li><li>Strong proficiency in <b>SQL</b> for data extraction, manipulation, and query optimization.</li><li>Experience with data visualization best practices and translating business requirements into meaningful insights.</li><li>Excellent analytical thinking and problem-solving skills, with attention to detail.</li><li>Ability to work independently as well as collaboratively within a team environment.</li><li>Strong communication skills to effectively present findings to non-technical stakeholders.</li><li>Experience in automating reporting processes to enhance efficiency and accuracy.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Knowledge of advanced data analytics techniques, including predictive modeling and machine learning.</li><li>Familiarity with data warehousing concepts.</li></ul><p><b>Education:</b></p><ul><li>Bachelor&rsquo;s degree in <b>Computer Science</b>, <b>Information Technology</b>, <b>Business Analytics</b>, <b>Data Science</b>, or a related field.</li><li>Relevant certifications are a plus.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,500.00 per month</p><p>Experience:</p><ul><li>Power BI: 1 year (Preferred)</li></ul>

Explore 4879+ It business analyst in Dubai this December. Find roles across top companies and apply now to boost your career.

4879 it business analyst jobs IN Dubai

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