information technology help desk technician

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information technology help desk technician Jobs in Manama

it helpdesk technician

Era Projects

Job Summary: We are looking for an IT Helpdesk Technician who is locally available in Bahrain and can join immediately. The ideal candidate should have hands-on experience in IT support, PBX systems, and CCTV systems. The role involves providing technical assistance, troubleshooting hardware and software issues, and ensuring smooth operation of IT and security systems.Key Responsibilities:<ul><li>Respond to and resolve IT support requests from users, including hardware, software, and network issues</li><li>Provide first-level support for PBX systems, CCTV systems, and IT infrastructure</li><li>Assist with installation, configuration, and maintenance of PBX and CCTV systems</li><li>Monitor IT systems and networks to ensure uptime and performance</li><li>Maintain detailed records of incidents, service requests, and resolutions in the helpdesk system</li><li>Escalate complex technical issues to senior IT staff or vendors when necessary</li><li>Assist with routine system maintenance, backups, and updates</li><li>Provide on-site or remote technical support as required</li></ul>Requirements:<ul><li>Previous experience in IT support, helpdesk, or technical support role</li><li>Knowledge of PBX systems, CCTV systems, and basic networking</li><li>Familiarity with computer hardware, operating systems, and troubleshooting techniques</li><li>Strong problem-solving and communication skills</li><li>Ability to manage multiple requests simultaneously</li><li>Must be locally available in Bahrain and able to join immediately</li></ul>Preferred Qualifications:<ul><li>Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, Telecommunications, or related field</li><li>Experience with IP PBX systems, network-based CCTV solutions, and helpdesk tools</li><li>Basic understanding of LAN/WAN networking and system administration</li></ul>Job Types: Full-time, Permanent

IT HELPDESK TECHNICIAN

<div>
 
 
 Job description:
 
 
 
 
 
 
 We are seeking an IT Operations Engineer with a diverse skill set encompassing basic IT helpdesk support, knowledge of business continuity practices and a basic understanding of cybersecurity principles.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
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 Manage and keep a record of devices, accounts and software license.
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 Install and configure softwares on end-user devices.
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 Provide technical support to end-users, resolving hardware and software issues.
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 Document troubleshooting steps and solutions for future reference.
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 Prepare user devices, accounts and software licenses according to HR&rsquo;s notice.
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 Support in developing &amp; improving operational procedures in managing IT assets and resources, including user devices, accounts and software licenses.
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 Assist on IT-related audits and assessments where required.
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 Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber attacks.
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 Develop and enforce security policies, procedures, and best practices.
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 Qualifications required:
 
 
 
 
 
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 A diploma or bachelor's degree in computer science, engineering, information systems, or its equivalent.
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 Strong technical knowhow on Macbooks, TCP/IP, Linux OS, firewalls, good exposure to enterprise security software and solutions.
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 Excellent communication, problem solving, and critical thinking skills, great sense of responsibility.
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 Capable of self learning and acquiring new knowledge and skills to be relevant and stay relevant in the files.
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 Preferred qualifications:
 
 
 
 
 
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 Prior experience in IT helpdesk support roles.
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 Experience managing Macbooks, MDM, and enterprise softwares.
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 Experience in providing IT support.
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</div>

IT Operation Engineer

Trust Re

<div>
 
 
 JOB PURPOSE:
 
 
 
 This role provides technical assistance to computer users, answer questions and resolve computer problems for users in person, via telephone, or electronically. This role may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
 
 
 
 
 
 
 KEY ACCOUNTABILITES:
 
 
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 helpdesk tickets and assign them to the appropriate IT team.
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 to support calls and tickets. Diagnose and troubleshoot computer software and hardware issues. Answer user inquiries regarding computer software or hardware operation to resolve problems. Create, update and close tickets in accordance with the agreed service levels.
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 incidents to quickly resolve any unplanned service disruption and address users&rsquo; complaints.
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 end users remotely, over the phone, by email or by site visit.
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 and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
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 up IT equipment for employees and ensure proper installation of cables, operating systems, or appropriate software. Create images and deploy on desktops and laptops.
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 </ul>
 
 
 
 
 
 QUALIFICATION, EXPERIENCE:
 
 
 
 Bachelor&rsquo;s Degree in computer science (or IT field).
 
 
 Fresh or recent graduate for the years between 2023 and 2025.
 
</div>

Information Technology Help Desk Technician

Job DescriptionWe are seeking a skilled and proactive IT Support Specialist to provide technical assistance and ensure the smooth operation of our company&rsquo;s IT systems and infrastructure. The ideal candidate should be currently residing in Bahrain and available for immediate joining.Key Responsibilities<ul><li>Provide technical support to employees for hardware, software, and network issues</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment</li><li>Troubleshoot system and network problems and resolve technical issues promptly</li><li>Manage user accounts, permissions, and access controls</li><li>Support operating systems such as Microsoft Windows and other workplace applications</li><li>Install and maintain software including Microsoft Office applications</li><li>Monitor and maintain company networks, internet connectivity, and system security</li><li>Perform regular system updates, backups, and maintenance</li><li>Document IT issues, solutions, and support activities</li><li>Assist in implementing new technologies and IT solutions</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or a related field</li><li>2&ndash;4 years of experience in IT support or technical support roles</li><li>Strong knowledge of hardware, networking, and operating systems</li><li>Experience troubleshooting desktops, laptops, printers, and network devices</li><li>Good understanding of LAN/WAN networks and basic cybersecurity practices</li><li>Strong problem-solving and communication skills</li><li>Must be currently residing in Bahrain</li><li>Immediate joiners preferred</li></ul>Preferred Skills<ul><li>Experience with IT helpdesk systems and ticketing tools</li><li>Familiarity with network configuration and troubleshooting</li><li>Basic knowledge of server administration and cloud services</li></ul>Job Types: Full-time, Permanent

IT SUPPORT SPECIALIST

Job SummaryWe are seeking a skilled IT Support Specialist who is locally available in Bahrain and able to join immediately. The successful candidate will be responsible for maintaining the organization&rsquo;s IT systems, providing technical support to staff, and ensuring the smooth operation of hardware, software, and network systems.Key Responsibilities<ul><li>Provide technical support and troubleshooting for hardware, software, and network-related issues</li><li>Install, configure, and maintain computers, printers, and other IT equipment</li><li>Manage user accounts, permissions, and access rights</li><li>Monitor and maintain network systems, servers, and internet connectivity</li><li>Install and update operating systems and applications</li><li>Assist with IT security, antivirus updates, and system backups</li><li>Respond to helpdesk requests and resolve technical issues in a timely manner</li><li>Maintain IT inventory and documentation</li><li>Support system upgrades, patches, and maintenance activities</li><li>Coordinate with vendors and service providers when required</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or Diploma in Information Technology, Computer Science, or related field</li><li>Must be currently located in Bahrain</li><li>Immediate joiners preferred</li><li>2&ndash;4 years of experience in IT support or technical support roles</li><li>Strong knowledge of Windows OS, Microsoft Office, networking basics, and hardware troubleshooting</li><li>Familiarity with Active Directory, network configuration, and basic cybersecurity practices</li><li>Good problem-solving and analytical skills</li><li>Strong communication and customer support skills</li></ul>Preferred Qualifications<ul><li>Experience working in a corporate IT environment</li><li>Knowledge of network devices, routers, and firewalls</li><li>IT certifications such as CompTIA A+, Network+, or Microsoft certifications are an advantage</li></ul>Job Types: Full-time, Permanent

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
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 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
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 Respond to IT support requests and resolve issues in a timely and professional manner.
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 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
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 Set up user accounts, email access, and system permissions.
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 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
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 Perform routine system checks, updates, and backups.
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 Assist in managing antivirus, security patches, and access controls.
 </li>
 
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 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
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 Maintain an inventory of IT equipment and software licenses.
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 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
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 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
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 Support implementation of IT security policies and best practices.
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 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
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 Assist with audits and system reviews where required.
 </li>
 
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 Work closely with vendors and service providers for repairs and upgrades.
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 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
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 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
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 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
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 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
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 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
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 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
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 Strong troubleshooting and problem-solving skills.
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 Good knowledge of computer hardware, software, and networks.
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 Ability to communicate technical issues clearly to non-technical users.
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 Good time management and ability to handle multiple tasks.
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 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT SUPPORT OFFICER

Job SummaryWe are seeking a skilled and customer-oriented Service Desk Technician to provide technical support and ensure the efficient operation of IT systems across the organization. The ideal candidate will have strong troubleshooting skills, experience in handling IT support requests, and must be currently based in Bahrain and available for immediate joining.Key Responsibilities<ul><li>Provide first-level IT support to employees via phone, email, or in person.</li><li>Diagnose and resolve hardware, software, and network-related issues.</li><li>Log, track, and resolve support requests using the IT service desk ticketing system.</li><li>Install, configure, and maintain computers, printers, and other IT peripherals.</li><li>Assist with user account setup, password resets, and access management.</li><li>Support Windows operating systems, Microsoft Office applications, and basic network connectivity issues.</li><li>Escalate complex technical issues to senior IT staff when required.</li><li>Maintain accurate documentation of technical issues and solutions.</li><li>Ensure compliance with company IT policies and security procedures.</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>2&ndash;4 years of experience in IT support, service desk, or help desk roles.</li><li>Strong knowledge of Windows OS, Microsoft Office, and basic networking.</li><li>Experience with IT ticketing systems and troubleshooting hardware/software issues.</li><li>Good communication and customer service skills.</li><li>Ability to manage multiple support requests in a fast-paced environment.</li><li>Must be locally available in Bahrain.</li><li>Immediate joiners preferred.</li></ul>Preferred Skills<ul><li>Familiarity with Active Directory and user account management.</li><li>Basic knowledge of LAN/WAN networking and Wi-Fi troubleshooting.</li><li>Experience with remote desktop support tools.</li></ul>Job Types: Full-time, Permanent

SERVICE DESK TECHNICIAN

Explore 126+ It helpdesk technician in Manama this March. Find roles across top companies and apply now to boost your career.

126 it helpdesk technician jobs In Manama

IT HELPDESK TECHNICIAN

IT Operation Engineer

Information Technology Help Desk Technician

IT SUPPORT SPECIALIST

IT SUPPORT SPECIALIST

IT SUPPORT OFFICER

SERVICE DESK TECHNICIAN