sales manager

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key account manager

it manager

Yamanote Atelier Restaurant

About Us: Yamanote Atelier is a premium Japanese bakery and restaurant brand based in Dubai, known for delivering excellence in food, service, and innovation. We are seeking an IT Manager to lead and oversee our technology operations across multiple outlets and our head office.Key Responsibilities:<ul><li>Manage and maintain IT infrastructure, networks, servers, and systems.</li><li>Oversee POS systems, ERP solutions, and other operational technologies.</li><li>Implement and monitor IT policies, security measures, and data protection practices.</li><li>Troubleshoot technical issues and provide timely support to team members.</li><li>Lead IT projects, including digital transformation and system integrations.</li><li>Manage vendor relationships, software licensing, and IT budgets.</li><li>Ensure smooth day-to-day IT operations across all outlets.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Minimum 5 years of IT management experience, preferably in hospitality, retail, or F&amp;B.</li><li>Strong knowledge of POS systems, ERP solutions, and network security.</li><li>Excellent problem-solving, leadership, and communication skills.</li><li>Ability to manage multiple projects and work under pressure.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work with a growing international brand.</li><li>Supportive and innovative work environment.</li></ul>Job Type: Full-timeExperience:<ul><li>hospitality: 3 years (Required)</li></ul>

IT Manager

BAMx

1. Operational Oversight &amp; Leadership<ul><li>Supervise and mentor IT and web support staff, including the Web Developer</li><li>Oversee daily IT support and infrastructure maintenance</li><li>Enforce IT standards, procedures, and documentation practices</li><li>Ensure IT and web-related tasks are executed on time and escalate where needed</li><li>Coordinate resource planning and task distribution between IT operations and web development</li></ul>2. System Administration &amp; Microsoft 365 Management<ul><li>Serve as a senior admin for Microsoft 365, Azure AD, Intune, and SharePoint</li><li>Manage licenses, groups, permissions, security policies, and compliance settings</li><li>Set up Conditional Access, MFA policies, data retention policies, and audit logging</li><li>Guide device provisioning and application deployments</li></ul>3. Security, Backups &amp; Compliance<ul><li>Implement and enforce cybersecurity policies across systems and devices</li><li>Ensure endpoint protection, data encryption, and secure access controls are active</li><li>Manage Microsoft Defender and data loss prevention (DLP) settings</li><li>Oversee backup policies for both cloud and local data</li></ul>4. Standardization &amp; Process Improvement<ul><li>Document standard operating procedures (SOPs) for all IT and web infrastructure functions</li><li>Create scalable and replicable templates for onboarding, offboarding, support, and device management</li></ul>5. Support &amp; Escalation Management<ul><li>Serve as an escalation point for complex or critical IT issues</li><li>Help define and maintain service levels and response KPIs</li><li>Provide user support when needed, while enabling designated backup resources</li></ul>6. Web Development Oversight<ul><li>Supervise the Web Developer, ensuring website and digital assets align with IT security and hosting standards</li><li>Review and approve technical aspects of plugins, hosting, backups, and performance optimization</li><li>Support prioritization of web-related projects in alignment with business goals</li></ul>7. IT Projects &amp; Infrastructure Planning<ul><li>Lead or support new IT projects (e.g., ERP integrations, server upgrades, Wi-Fi rollouts)</li><li>Assess and modernize current tools and platforms</li><li>Coordinate with vendors as necessary for infrastructure or licensing</li></ul>8. Collaboration &amp; Communication<ul><li>Work cross-functionally with HR, Finance, Sales, Marketing, and Leadership</li><li>Communicate risks, issues, and improvement plans clearly to management</li><li>Provide regular status updates and summaries of IT and web operations</li></ul>Job Type: Full-timePay: AED10,000.00 - AED12,000.00 per monthExperience:<ul><li>Developer : 3 years (Preferred)</li></ul>

XIDA Hotel Management L.L.C.

<ul><li>Managing, maintaining, and troubleshooting all hotel IT systems including PMS (Property Management System), POS (Point of Sale), accounting, HR, and other hospitality-related applications.</li><li>Ensure the availability, security, and reliability of servers, networks, Wi-Fi, and communication systems.</li><li>Implementing upgrades, patches, and preventive maintenance for hardware and software. Ensuring compliance with hotel policies and data security.</li><li>Monitor system performance and provide proactive solutions to reduce downtime. Document IT processes, configurations, and troubleshooting guides.</li><li>Provide IT support to guests, hotel staff, ensuring timely resolution of hardware/software issues.</li><li>Exploring new technologies to improve guest experience (e.g., mobile check-in, digital keys, in-room entertainment systems).</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of IT experience (preferably in the Hotel and Pre-opening experience will be an added advantage )</li><li>Strong knowledge of networks (LAN, WAN, Wi-Fi), Windows/Linux servers, and MS Office 365.</li><li>Hands-on experience with hotel systems (Opera PMS, Micros POS, or similar)</li><li>Knowledge of cybersecurity best practices and data protection compliance.</li><li>Excellent troubleshooting, communication, and interpersonal skills.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED1.00 - AED2.00 per month

Assistant IT Manager

THIKRA PHONE LLC

We are looking for an experienced IT Manager to lead our technology operations and support our software development projects. The ideal candidate will be responsible for managing IT infrastructure, ensuring system security, and driving innovation to support business growth.Key Responsibilities<ul><li>Oversee IT operations, infrastructure, and software systems.</li><li>Manage and support development environments, servers, cloud platforms, and databases.</li><li>Ensure cybersecurity, data protection, and compliance with industry standards.</li><li>Lead the IT team, providing guidance and mentorship.</li><li>Collaborate with other departments to align IT with business objectives.</li><li>Plan, budget, and implement new technologies to improve efficiency.</li><li>Manage vendor relationships and procurement of IT resources.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field (master&rsquo;s is a plus).</li><li>5+ years of experience in IT management, preferably in a software or tech company.</li><li>Strong knowledge of software development tools, cloud platforms (AWS, Azure, GCP), and ERP systems (Odoo experience is a plus).</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Strong background in IT security, networking, and systems administration.</li></ul>Job Type: Full-timePay: From AED6,000.00 per month

IT Manager – Software Company

DP World

<div>KEY RESPONSIBILITY
<ul><li>Manage the IT asset lifecycle from procurement through retirement, ensuring accurate inventory and cost-effective utilization.
</li><li>Develop and implement asset management policies, standards, and procedures.
</li><li>Collaborate with IT Planning to forecast asset needs and align procurement with project timelines and budget.
</li><li>Ensure compliance with licensing agreements, software audits, and regulatory standards.
</li><li>Lead asset-related reporting and analytics to support strategic decision-making.
</li><li>Oversee vendors and service providers involved in asset delivery, maintenance, and disposal.
</li><li>Manage risk, security, and data integrity throughout the asset lifecycle.
</li>Support internal audits, reviews, and performance tracking related to IT assets. 
<li>
</li></ul>TECHNICAL COMPETENCIES
<ul><li>Asset Management Systems (e.g., ServiceNow, Ivanti, Flexera)
</li><li>ITIL framework (especially SACM &ndash; Service Asset and Configuration Management)
</li><li>ERP integration and procurement systems knowledge
</li><li>Budget planning and TCO analysis
</li><li>Vendor and contract management
</li>Data analytics and reporting tools (e.g., Power BI, Tableau) 
<li>
</li></ul>QUALIFICATIONS, EXPERIENCE AND SKILLS
Essential Qualification: Bachelor&rsquo;s in Computer Science, Information Systems, or related field
Desirable Qualification: ITIL Certification, ISO Asset Management (ISO 19770) training
Work Experience: 6&ndash;8 years in IT Asset Management, with at least 3 in a leadership role
Technical Skills:
<ul><li>Lifecycle management, procurement integration, and compliance
</li><li>Reporting tools and data-driven decision-making
</li>Strong organizational, negotiation, and analytical abilities 
<li>
</li></ul>#LI-JS4</div>

IT MANAGER - ASSETS

The Emirates Group

Job Purpose
 
The jobholder will act as a strategic liaison between IT and business stakeholders, managing enterprise projects while building strong partnerships across business units. By leveraging agile methodologies, they will drive continuous improvement in project delivery, prioritize initiatives based on business impact, and ensure effective communication of progress and performance metrics. This role focuses on aligning IT initiatives with organizational goals, optimizing resource utilization, and fostering collaboration to maximize value and operational efficiency.
 
Key Results Area
 
Serve as a trusted advisor on IT-related matters and collaborate with business stakeholders to identify their needs and ensure that the proposed IT initiatives support business goals.
 Act as a strategic liaison between IT and the business by identifying key stakeholders, leading the collection and analysis of business requirements, and ensuring IT initiatives are aligned with business priorities.
 Develop, maintain, and communicate IT roadmaps aligned with business priorities, ensuring effective stakeholder engagement and technical feasibility assessments.
 Implement and manage IT governance structures that define roles, responsibilities and processes to ensure transparency, accountability, and effective project oversight.
 Foster a positive culture by promoting collaboration, mentoring team members and removing organizational barriers to ensure consistent delivery across the business.
 Execute projects in Agile/SAFE methodologies, ensuring timely sprint demos, scrum meetings, CI/CD pipelines, and coordinate Agile Release Trains (ARTs) accelerating project timelines, improving the quality of deliverables, and ultimately supporting business needs more efficiently.
 Monitor and manage contractor KPIs and maintain effective communication with internal and external teams to meet agreed Service Level Agreements (SLAs).
 Facilitate the end-to-end process of developing, installing and maintaining business-critical applications while coordinating with relevant teams to monitor application design, development and performance against established SLAs.
 Collaborate with IT project teams to keep business stakeholders informed on project progress, performance metrics, and resource utilization to optimize throughput and responsiveness.
 
Education Qualification
 
a) Bachelor*s or master*s degree in computer science or Equivalent
 
Work Experience
 
a) Minimum 7 years of experience as Technical Manager with proven experience in effectively managing stakeholder expectations.
 
b) Experience in architecting and/or coding solution experience.
 
c) Should have developed 5 to 7 in-house applications with end-to-end experience until deployment.
 
Skills and Activities
 
a) Proven experience in IT project management, Agile, business analysis, or a similar role.
 
b) Strong understanding of IT roadmaps, project management methodologies, and strategic planning.
 
c) Proven work experience in product management or as an associate product manager.
 
d) Excellent communication and interpersonal skills, with the ability to build strong relationships with business stakeholders.
 
e) Strong problem-solving and analytical skills, with the ability to identify and address issues proactively.
 
f) Experience in risk management and continuous improvement practices.
 
g) Ability to work effectively in a fast-paced, dynamic environment.
 
h) Proven track record of managing all aspects of a successful product throughout its lifecycle.
 
i) Strong technical background with understanding and/or hands-on experience in software development and web technologies.

IT Manager Business Partnering

<div>KEY RESPONSIBILITY
<ul><li>Manage the delivery of IT services (infrastructure, applications, user support) to ensure business continuity.
</li><li>Monitor service performance against SLAs, identifying gaps and ensuring corrective actions.
</li><li>Collaborate with IT Planning and business stakeholders to align services with evolving business needs.
</li><li>Lead ITIL-based service management practices including Incident, Problem, Change, and Release Management.
</li><li>Ensure timely resolution of escalated issues and implement proactive measures for risk reduction.
</li><li>Oversee contracts and relationships with external vendors and service providers.
</li><li>Contribute to the IT strategy by proposing enhancements in service delivery models and tools.
</li><li>Drive adoption of automation and self-service initiatives for operational efficiency.
</li>Manage the IT Service Desk and ensure high customer satisfaction through responsive support. 
<li>
</li></ul>TECHNICAL COMPETENCIES
<ul><li>Strong expertise in IT Service Management (ITSM) frameworks &ndash; preferably ITIL certified.
</li><li>Proven ability to manage large-scale IT operations and support environments.
</li><li>Proficient in tools such as ServiceNow or equivalent ITSM platforms.
</li>Strong understanding of infrastructure, cloud, and enterprise application environments. 
<li>
</li></ul>QUALIFICATIONS, EXPERIENCE AND SKILLS
Essential Qualification: Bachelor&rsquo;s in Computer Science, Information Technology, or related field
Desirable Qualification: ITIL Certification, PMP or equivalent service management credentials
Experience: Minimum 8&ndash;10 years in IT service management with at least 3 years in a managerial role 
#LI-JS4</div>

IT MANAGER - SERVICES

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2222 it manager jobs IN Dubai

IT Manager

IT Manager

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IT Manager – Software Company

IT MANAGER - ASSETS

IT Manager Business Partnering

IT MANAGER - SERVICES