account manager

sales manager

construction manager

project manager

accounts manager

it manager

Landmark Hotels & Suites

Position OverviewThe Group Hotel IT Manager is responsible for leading, managing, and supporting all IT operations across multiple hotel properties. This includes ensuring the smooth functioning of property management systems (PMS), point-of-sale (POS) systems, networking, data security, guest internet solutions, and other technology platforms that support hotel operations and guest services. The role requires balancing strategic planning with hands-on technical support to align IT infrastructure with the business objectives of the hotel group.Key ResponsibilitiesIT Strategy &amp; Leadership<ul><li>Develop and implement IT strategies, policies, and standards across all hotels in the group.</li><li>Ensure alignment of IT systems with the group&rsquo;s overall business goals.</li><li>Provide leadership and guidance to property-level IT staff.</li><li>Manage IT budgets, procurement, and vendor relationships.</li></ul>Systems &amp; Operations Management<ul><li>Oversee, support, and maintain hotel PMS, POS, back-office, telephony, and guest technology systems.</li><li>Ensure system upgrades, patches, and backups are carried out with minimal business disruption.</li><li>Standardize IT processes and workflows across all properties.</li><li>Monitor and ensure the uptime of critical systems and networks.</li></ul>Networking &amp; Security<ul><li>Manage network infrastructure, Wi-Fi solutions, firewalls, and servers.</li><li>Ensure guest and staff networks are secure, stable, and properly segregated.</li><li>Implement and monitor IT security protocols, including data protection, PCI compliance, and GDPR standards where applicable.</li><li>Develop disaster recovery and business continuity plans.</li></ul>Support &amp; Training<ul><li>Provide second-level IT support to hotel properties, escalating issues where necessary.</li><li>Train and mentor hotel staff on IT systems and cyber hygiene.</li><li>Ensure quick resolution of system issues to minimize impact on guest service and operations.</li></ul>Project Management<ul><li>Lead IT-related projects such as system migrations, new hotel openings, or technology rollouts.</li><li>Collaborate with other departments to evaluate and implement new technologies that enhance guest experience and operational efficiency.</li></ul>Key Skills &amp; Competencies<ul><li>Strong knowledge of hotel systems (PMS such as hotel Logix, Win HMS Opera, POS such as Micros, booking engines, CRS, and channel managers).</li><li>Proficiency in networking, server management, cloud solutions, and cybersecurity.</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong vendor management and negotiation skills.</li><li>Leadership, communication, and project management abilities.</li><li>Ability to work under pressure and manage multiple properties remotely.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Minimum of 5&ndash;7 years of IT experience, with at least 3 years in hospitality IT management.</li><li>Proven track record in managing IT across multiple properties.</li><li>Certifications such as CCNA, MCSE, ITIL, or CISSP are an added advantage.</li><li>Experience with hotel technology vendors and hospitality IT standards.</li></ul>Performance Indicators<ul><li>System uptime and reliability across all properties.</li><li>Successful execution of IT projects within budget and timeline.</li><li>Compliance with data security and IT policies.</li><li>Guest satisfaction with internet and technology services.</li><li>Cost optimization and efficient vendor management.</li></ul>Job Type: PermanentWork Location: In person

IT Manager

QIC UAE

<div>
 
 
 Job Summary:
 
 
 
 We are seeking an experienced
 
 IT Manager
 
 to lead and manage IT application services for QIC Group client requirements. The ideal candidate will be responsible for overseeing the end-to-end application lifecycle, ensuring seamless operations, effective team leadership, and robust vendor management.
 
 
 
 
 
 The role involves ensuring compliance with security standards, performance benchmarks, audit requirements, and regulatory guidelines, while also driving digital transformation and leading strategic digital initiatives across the organization. This includes enabling automation, improving customer experience, and leveraging emerging technologies to enhance business efficiency.
 
 
 
 
 
 The candidate will play a key role in identifying opportunities for processing digitization, innovation, and continuous improvement, ensuring alignment with business objectives and industry best practices. This position requires a strong techno-functional background, strategic mindset, and the ability to collaborate effectively with multiple stakeholders to drive operational excellence, innovation, and digital maturity.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Client &amp; Stakeholder Management:
 
 
 <ul>
 <li>
 Manage and oversee
 
 QIC Group client requirements
 
 , ensuring efficient service delivery and continuous improvement.
 </li>
 <li>
 Serve as the primary point of contact for QIC Group clients, addressing concerns and providing strategic IT solutions.
 </li>
 </ul>
 
 
 Application Lifecycle Management:
 
 
 <ul>
 <li>
 Oversee the complete
 
 lifecycle of IT applications
 
 , from planning and development to deployment, maintenance, and decommissioning.
 </li>
 <li>
 Ensure applications align with business goals and industry best practices.
 </li>
 </ul>
 
 
 Team Management:
 
 
 <ul>
 <li>
 Lead and manage a team of
 
 account managers, business analysts, and support staff
 
 .
 </li>
 <li>
 Foster a high-performance culture, ensuring team productivity and professional growth.
 </li>
 </ul>
 
 
 Requirement Analysis &amp; Business Collaboration:
 
 
 <ul>
 <li>
 Collaborate closely with business stakeholders to gather, analyze, and prioritize application requirements aligned with business objectives.
 </li>
 <li>
 Translate business needs into clear technical specifications, solution designs, and development roadmaps.
 </li>
 <li>
 Act as a bridge between business and IT, effectively translating technical and functional aspects of systems into business-friendly language.
 </li>
 <li>
 Enable business teams to maximize system utilization through guidance, support, and continuous engagement.
 </li>
 </ul>
 
 
 Vendor &amp; Partner Management:
 
 
 <ul>
 <li>
 Collaborate with Anoud Tech&rsquo;s product teams and external software vendors to ensure effective solution delivery and support.
 </li>
 <li>
 Manage vendor relationships to ensure optimal application performance, timely upgrades, and seamless system integration.
 </li>
 <li>
 Partner with business stakeholders and external partners&rsquo; IT teams to align and synchronize systems for smooth and efficient business processing.
 </li>
 </ul>
 
 
 Budget &amp; Financial Management:
 
 
 <ul>
 <li>
 Plan and manage the
 
 budget
 
 for application development, maintenance, and upgrades.
 </li>
 <li>
 Optimize costs while ensuring high-quality service delivery.
 </li>
 </ul>
 
 
 Quality Assurance &amp; Risk Management:
 
 
 <ul>
 <li>
 Implement and oversee quality assurance processes to ensure applications meet defined performance, reliability, and security standards.
 </li>
 <li>
 Identify, assess, and mitigate risks across application development, deployment, and maintenance phases.
 </li>
 <li>
 Ensure high availability and uptime of IT systems through proactive monitoring, incident management, and continuous improvement initiatives.
 </li>
 </ul>
 
 
 Performance Monitoring &amp; Optimization:
 
 
 <ul>
 <li>
 Monitor application performance, proactively identify bottlenecks, and implement necessary optimizations.
 </li>
 <li>
 Ensure high availability, scalability, and operational efficiency of IT applications.
 </li>
 <li>
 Implement industry-standard tools and modern methodologies for performance monitoring, tuning, and continuous optimization.
 </li>
 </ul>
 
 
 Security &amp; Compliance:
 
 
 <ul>
 <li>
 Ensure applications adhere to industry security standards, policies, and best practices.
 </li>
 <li>
 Collaborate with security teams to identify, mitigate vulnerabilities, and safeguard data integrity.
 </li>
 <li>
 Ensure the entire IT ecosystem (applications, infrastructure, and processes) complies with regulatory and audit requirements.
 </li>
 </ul>
 
 
 Digitalization &amp; Transformation:
 
 
 <ul>
 <li>
 Drive digital transformation of business processes in line with latest industry trends and market best practices.
 </li>
 <li>
 Ensure digital initiatives result in efficient, scalable, and customer-friendly applications.
 </li>
 <li>
 Identify opportunities for process automation, digitization, and optimization to improve turnaround time and reduce manual effort.
 </li>
 <li>
 Drive continuous innovation and improvement, ensuring systems evolve with changing business and customer needs.
 </li>
 <li>
 Ensure alignment of digital initiatives with business strategy, compliance requirements, and operational efficiency goals.
 </li>
 </ul>
 
 
 IT Service Management:
 
 
 <ul>
 <li>
 Oversee Incident, Problem, and Change Management processes to minimize downtime and business impact.
 </li>
 <li>
 Ensure adherence to Service Level Agreements (SLAs) and continuously improve service performance metrics.
 </li>
 <li>
 Establish service monitoring and reporting mechanisms to track system health and user experience.
 </li>
 <li>
 Drive root cause analysis (RCA) and implement preventive measures to reduce recurring issues.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s/Master&rsquo;s degree in
 
 Computer Science, IT, or a related field
 
 .
 </li>
 <li>
 
 Technical Experience: 15 years
 
 </li>
 <li>
 Strong knowledge of
 
 Application Lifecycle Management
 
 .
 </li>
 <li>
 Experience managing
 
 enterprise IT applications
 
 and large-scale IT projects.
 </li>
 <li>
 Expertise in
 
 vendor and stakeholder management
 
 .
 </li>
 <li>
 Knowledge of
 
 insurance domain
 
 (Life, Medical, and General Insurance) is highly preferred.
 </li>
 <li>
 Proficiency in
 
 ITSM tools, ITIL frameworks, and application monitoring tools
 
 .
 </li>
 <li>
 
 Soft Skills:
 
 </li>
 <li>
 Strong leadership, team management, and communication skills.
 </li>
 <li>
 Strategic thinking and decision-making abilities.
 </li>
 <li>
 Ability to work in a dynamic, fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience with
 
 Anoud Tech&rsquo;s products and insurance applications
 
 .
 </li>
 <li>
 Certifications in
 
 Project Management (PMP, PRINCE2)
 
 and
 
 ITIL Framework
 
 .
 </li>
 <li>
 Familiarity with
 
 cloud-based applications and DevOps methodologies
 
 .
 </li>
 </ul>
 
 
</div>

IntercityHotel Dubai Jaddaf Waterfront

Full job description:The Cluster Hotel IT Manager is responsible for leading, managing, and supporting all IT operations across multiple hotel properties. This includes ensuring the smooth functioning of property management systems (PMS), point-of-sale (POS) systems, networking, data security, guest internet solutions, and other technology platforms that support hotel operations and guest services. The role requires balancing strategic planning with hands-on technical support to align IT infrastructure with the business objectives of the hotels.Key Responsibilities:<ul><li>Develop and implement IT strategies, policies, and standards across all hotels in the group.</li><li>Ensure alignment of IT systems with the group&rsquo;s overall business goals.</li><li>Provide leadership and guidance to property-level IT staff.</li><li>Manage IT budgets, procurement, and vendor relationships.</li><li>Oversee, support, and maintain hotel PMS, POS, back-office, telephony, and guest technology systems.</li><li>Ensure system upgrades, patches, and backups are carried out with minimal business disruption.</li><li>Standardize IT processes and workflows across all properties.</li><li>Monitor and ensure the uptime of critical systems and networks.</li><li>Manage network infrastructure, Wi-Fi solutions, firewalls, and servers.</li><li>Provide second-level IT support to hotel properties, escalating issues where necessary.</li><li>Train and mentor hotel staff on IT systems and cyber hygiene.</li><li>Ensure quick resolution of system issues to minimize impact on guest service and operations.</li><li>Lead IT-related projects such as system migrations, new hotel openings, or technology rollouts.</li><li>Collaborate with other departments to evaluate and implement new technologies that enhance guest experience and operational efficiency.</li><li>Ensure guest and staff networks are secure, stable, and properly segregated.</li><li>Implement and monitor IT security protocols, including data protection, PCI compliance, and GDPR standards where applicable.</li><li>Develop disaster recovery and business continuity plans.</li><li>Strong knowledge of hotel systems (PMS such as hotel Logix, Win HMS Opera, POS such as Micros, booking engines, CRS, and channel managers).</li><li>Proficiency in networking, server management, cloud solutions, and cybersecurity.</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong vendor management and negotiation skills.</li><li>Leadership, communication, and project management abilities.</li><li>Ability to work under pressure and manage multiple properties remotely.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Minimum of 5 years of IT experience, with at least 3 years in hospitality IT management.</li><li>Proven track record in managing IT across multiple properties.</li><li>Experience with hotel technology vendors and hospitality IT standards.</li></ul>Job Type: Full-timeWork Location: In person

Cluster Senior IT Specialist

ORCHID HOTEL ALBARSHA

We are currently seeking a dedicated and experienced IT Supervisor / IT Manager to join our team.Salary &amp; Benefits:Salary: AED 2,500 &ndash; AED 3,000Accommodation providedTransportation providedVisa sponsorshipMedical insuranceMeals on dutyKey Responsibilities:Oversee and maintain the organization&rsquo;s IT systems and infrastructureManage hardware, software, and network systemsTroubleshoot technical issues and provide timely supportEnsure data security, backups, and system updatesSupervise IT staff (if applicable) and coordinate IT-related projectsMaintain documentation of systems and proceduresRequirements:Proven experience in IT support, supervision, or managementStrong knowledge of networking, hardware, and software systemsProblem-solving skills and ability to work under pressureGood communication and organizational skillsRelevant certifications or degree in IT (preferred)Preferable with Hotel ExperienceLocally availablePay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Are you locally available?</li><li>Do you accept the salary package of AED 2500-3000 plus accommodation and other benefits?</li><li>Have you work previously in hospitality as IT?</li></ul>Work Location: In person

IT Supervisor/ IT in Charge

flydubai

<div>MAIN OBJECTIVE OF ROLE:
<div>
To manage business relationship with the internal customers at C-level and department heads, align IT with the business strategy, understand and translate customer needs to ensure delivery of all IT products and services to the businesses in a timely and cost-effective manner based on defined standards and quality criteria.</div>
KEY RESPONSIBILITIES:
<ul><li>Establishes an appropriate and cost-effective IT and application strategy for each business unit to support the business strategy and flydubai growth plans.</li><li>
Provides leadership across a cross-functional set of teams consisting of Business and System analysts, Solution Architects, Software Engineers, Application and Business support, and scouts best of breed solutions and be the enabler in providing competitive advantage to the business by early adoption of cutting-edge technologies.</li><li>
Develops and maintains working relationships with Chiefs and department heads through regular direct interactions, acting as the single point of contact for all IT related matters to the business, agreeing on action plans to address any concerns and allocate team resources accordingly.</li><li>
Provides strategic direction to Business alignment, Software Engineering and Support teams in defining and delivery of annual work programme, monitoring and reviewing key business cases for all major investments to ensure they are cost effective and resolves conflicts and work with the business portfolio stakeholders to set priorities within the portfolio.</li><li>
Ensures that service level objectives are agreed with the business for all relevant services, conduct regular service reviews and ensure performance against service levels manages escalations related to service levels, and ensures business continuity plans are in place for all critical operations.</li><li>
Provides relevant inputs on business requirements to IT Strategy &amp; Enterprise Architecture to ensure alignment with IT Strategy in selection of technologies and design that is future proof and fit for purpose, provides competitive advantage, and delivers business value.</li><li>
Owns ultimate responsibility for IT deliveries to the business by monitoring project milestones, costs, and key risks, actively participating in steering group decisions, and promptly resolving escalated issues to ensure customer satisfaction and successful execution.</li><li>
Contributes to IT leadership by supporting build-versus-buy decisions, assists in the sourcing best-of-breed solutions aligned with the mobile-first, cloud-first, and digital-first strategy, and by assisting in the negotiations of SLAs, managing vendor relationships through regular service reviews, and escalating service issues to Chief levels when required.</li><li>
Promotes business synergies and drive a proactive culture of innovation, along with detailed business knowledge and understanding the direction of the business and the industry as well as the evolution of technology.</li><li>
Drives service improvement programmes that bring in cost efficiencies and reduce time to market, and identifies technology improvement, optimisation and replacement initiatives, implement and drive effective resource management to optimise resource utilization and cost.</li><li>
Establishes career development plans, training for direct reportees and provide appropriate mentoring and coaching, by conducting timely annual and interim performance reviews and set SMART objectives to cultivate a culture of high performance, ensuring that the team develops requisite level of customer and technical knowledge to effectively manage business relationships.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Bachelor&rsquo;s Degree or Honours in Computer Science, Information Systems, or related field. Master's degree in engineering or MBA is preferred</li><li>
Fluent in English</li><li>
10+ yrs experience of IT Management, Product/Project delivery and Transformation programs. Experience in leading large IT teams comprising Business analysts, solution architects Software Engineering, application, and business support</li><li>
Airline Industry knowledge and awareness of emerging technologies</li><li>
Years with qualifications: 10 - 12years</li><li>
PMP and SAFe certifications</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li><li>
Inspiring &amp; Developing Others</li><li>
Decision Making</li><li>
Strategic Thinking</li><li>
Business Acumen</li></ul>
ISR Requirements:
<div>
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div></div>

Head of IT Delivery & Business Enablement - Corporate and Support

Black Box

<div>
 
 
 
 Job Title:
 
 
 
 Account Manager/Business Development Manager (IT Infrastructure)
 
 
 
 
 
 
 
 
 
 Description:
 
 
 
 
 
 Sales Account Manager with 8 to 15 years&rsquo; experience in IT Solutions. Will be responsible to achieve the set quota by selling solutions (Customer Experience Solutions, IT infrastructure, Networking, Cyber Security, ELV and Services) into Mid Market or SMB accounts.
 
 
 
 
 
 
 Job Location &amp; Number of Openings:
 
 
 
 Dubai - 1 Position
 
 
 
 
 
 
 As UAE sales experience is mandatory requirement for this role, we invite only candidates based in and around Dubai and Abu Dhabi to apply for this role.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &middot; Establish, maintain and manage overall customer relationship.
 
 
 &middot; Develop sales strategies and plans to achieve the assigned Topline &amp; Bottomline quota.
 
 
 &middot; Understand customer requirements, business strategies, value drivers and business operations.
 
 
 &middot; Identify and qualify opportunities and close deals as per forecast.
 
 
 &middot; Manage multiple deals simultaneously and rightly prioritize business opportunities.
 
 
 &middot; Maintain strong technical awareness of assigned products, professional and managed services and general knowledge of other service offerings within Black Box.
 
 
 &middot; Act as solution expert to clients for Black Box line of business.
 
 
 &middot; Develop and maintain up-to-date sales pipeline and achieve assigned revenue targets and goals.
 
 
 &middot; RFP documents review (technical, legal, financial), RFP response preparation and submission.
 
 
 
 
 
 
 
 Work experience required
 
 :
 
 
 
 8 to 15 years of experience in selling CX Solutions/ IT Infrastructure/Datacenter/Virtualization/Information Security solutions in the UAE market
 
 
 
 
 
 
 
 
 
 
 
 Skills and core competencies required:
 
 
 
 
 
 &middot; IT sales experience in UAE market is a must.
 
 
 &middot; Good presentation and communication skills - verbal and written &ndash; English.
 
 
 &middot; Self-driven and target oriented.
 
 
 &middot; Strong consultative selling skills consistent with BlackBox&rsquo;s Solution Selling methodology
 
 
 &middot; Should be able to reach and drive business discussions at CxO level.
 
 
 &middot; Should be able to act as a trusted advisor to the customers.
 
 
 &middot; Ability to negotiate / influence
 
 
 &middot; Ability to quickly learn and apply in the field
 
 
 &middot; Motivated to hunt for new opportunities and expand client relationships
 
 
 &middot; Thorough understanding of all the aspects of IT infrastructure &ndash; Servers, Storage, Networking, Backup and recovery, Business continuity solutions.
 
 
 &middot; Ability to understand customer pain points and requirement and to articulate the business value of Company&rsquo;s products/solution/services.
 
 
 &middot; Proficiency in Arabic is an added advantage not a must have.
 
 
 
 
 
 
 
 
 
 
 Education/Qualifications Required:
 
 
 
 
 &middot; Bachelor&rsquo;s or higher is required, preferably in Information Technology or Business
 
 
 &middot; Relevant partner certifications highly desired
 
 
 
 
 
 
 UAE Driving License required
 
 
</div>

Business Development Manager

DECAGON SCAFFOLDING

The job role of an Assistant HR Manager is to support the HR Manager in handling all human resource functions within an organization. It combines administrative, strategic, and employee-relations responsibilities.Minimum 5-7 yrs of UAE experience in support and develop and implement HR initiatives and systems.Should have experience in employee relation , administration , compensation and benefits and performance management system .Qualifications : Masters in HUMAN Resource Management<ul><li>Communication &amp; interpersonal skills</li><li>Knowledge of labour laws</li><li>Problem-solving &amp; conflict management</li><li>HR software (HRMS) knowledge</li><li>Organizational and multitasking ability</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>UAE: 5 years (Required)</li></ul>Language:<ul><li>HINDI, (Required)</li></ul>License/Certification:<ul><li>UAE D/L (Required)</li></ul>Work Location: In person

Assistant HR Manager

Explore 1201+ It manager in Dubai this April. Find roles across top companies and apply now to boost your career.

1201 it manager jobs In Dubai

IT Manager

IT Manager

Cluster Senior IT Specialist

IT Supervisor/ IT in Charge

Head of IT Delivery & Business Enablement - Corporate and Support

Business Development Manager

Assistant HR Manager