operations manager

operations executive

operations coordinator

it specialist

operations supervisor

it operations specialist

Guildhall

The Role
<br>Guildhall is partnering with a leading Dubai real estate developer to recruit a Senior IT Operations Custodian. This role will manage the day-to-day running of all internal IT systems and ensure seamless connectivity across the business. The position offers the opportunity to take full ownership of IT operations, supporting multiple live projects and upcoming developments across Dubai. The successful candidate will oversee all internal IT systems, ensuring reliability, security, and operational continuity across hardware, software, and integrations, including VR systems used for property showcases. Key Responsibilities - Manage domains, DNS, SSL renewals, and overall digital infrastructure reliability - Administer Office 365, including email creation for joiners/leavers and troubleshooting Outlook & Teams issues - Oversee website, server, CRM/ERP, and analytics integrations - Configure laptops and software for new joiners, track IT assets, and ensure compliance with company IT standards - Act as the first responder for system downtime, crashes, or network interruptions - Manage VR systems used for immersive client presentations - Maintain IT security, backups, and risk controls across all systems Project / Company Background The position supports a fast-growing real estate developer in Dubai with 5 live projects and additional projects launching next year. The company is known for delivering high-quality residential and commercial developments, integrating innovative technology to enhance operations and client experiences.
<br><br>
Requirements
<br><ul>
<li>5–10+ years’ experience in IT operations, systems, or administration - Hands-on experience with Office 365, Active Directory, DNS, servers, and networks - Experience with VR technology or willingness to learn - Proactive, independent, and already based in Dubai - Relevant certifications (Microsoft 365, ITIL, CompTIA Network+/Security+) are a plus</li>
</ul>
About the company
<br>Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region. With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai - UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific. Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services. Guildhall is the partner of choice.

Senior IT Operations Custodian

KitchenPark

IT Operations Administrator - Technology, KitchenPark - Dubai <p>We are looking for an IT Operations Administrator to join our team in Dubai, UAE. The role involves supporting our IT systems, networks, and devices, ensuring smooth day-to-day operations and security compliance.</p><p><b>Who we are</b></p><p>KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.</p><p>We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they're in. Every time we launch a new facility we create jobs in that neighborhood, and we're proud to provide a wide range of cuisines and options for healthy food at an affordable price.</p><p><b>What you'll do</b></p><ul><li>Respond to first and second-level requests and issues related to workstation hardware and software, network connectivity, and audio, video, and web conferencing systems.</li><li>Review diagnostics and assess the functionality and efficiency of systems.</li><li>Implement and monitor security measures, certificates, and company compliance with requirements.</li><li>Onboards new employees, creates accounts, and configures hardware and software for those employees, assists in the training and orientation of new staff in the use of hardware and software.</li><li>Actively responds to Service Desk tickets, incoming calls, and/or emails, and escalates end user help requests within established Service Level Agreements.</li><li>Accurately documents instances of hardware failure, repair, installation, and removal by recording service desk problem-solving responses.</li><li>Basic administration of software and service licensing, including SaaS applications, O365, Teams, Jira, Google Workspace, Jira/Confluence, Zoom, and Slack. Procure and deploy Windows workstations.</li><li>Support and maintain LAN/WiFi, MDM, EDR, and other related technologies to secure IT assets and perform hardware and software system configuration, maintenance, upgrades, and troubleshooting of workstations, laptops, mobile devices, and printers.</li><li>Set up and support AV for conference rooms and high-profile presentations. Familiarity with audio mixers, microphones, camera management, and configuring meeting and webinar settings.</li></ul><p><b>What we're looking for</b></p><ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT support, system administration, or IT operations.</li><li>Strong knowledge of Windows and macOS operating systems, hardware setup, and troubleshooting.</li><li>Experience with Microsoft 365 or Google Workspace and ticketing systems such as Jira, Confluence, Zoom, and Slack administration.</li><li>Familiarity with networking fundamentals (LAN/WiFi, routers, switches, VPNs) and endpoint management tools (MDM, EDR).</li><li>Understanding of IT security practices, certificates, and compliance requirements.</li><li>Experience supporting audio-visual systems for meetings, webinars, and live events.</li><li>Excellent problem-solving, communication, and customer service skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Fluency in English is a must.</li></ul><p><b>What else you need to know</b></p><p>This role is based in our Dubai, Internet City office location. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together.</p>

IT Operations Administrator - Technology, KitchenPark - Dubai

International SOS

<div><div><div><div><h2 class="jobSectionHeader"><b>About the role</b></h2>
</div><div><p>
The International Operations Specialist is responsible for fulfilling all types of assistance for medical, security and logistical related requests originating through the Assistance Centre from clients and subscribers. Deliver high quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and working collaboratively between operations, medical and security specialists.</p><p>
The incumbent will provide an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programmes to our members.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Key responsibilities</b></h2>
</div><div><ul><li>Provide operations and logistics expertise in the understanding and fulfilment of requests for assistance from our clients and subscribers, in collaboration with medical and security professional colleagues.</li><li>
Demonstrate a professional, positive and caring attitude when servicing clients and subscribers with the objective of exceeding expectations.</li><li>
Probe clients and subscribers who contact the Assistance Center to ensure that the request for assistance is understood and acted upon in every instance.</li><li>
Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner and managing cases in line with the key directive of Assist First, Verify Later.</li><li>
Document all matters relating to these requests using the telecommunication and computer systems made available by the organization.</li><li>
Plan and coordinate the full range services for clients, utilizing the internal resources of International SOS and external correspondents where necessary.</li><li>
Reliably escalate cases and requests where required by company protocols.</li><li>
Ensure that logistical arrangements are communicated to all stakeholders in an appropriate and timely manner.</li><li>
Coordinate cases effectively and efficiently in accordance with internal and client specific Operations and Billings procedures.</li><li>
Manage cases with a sense of responsibility and urgency, proactively working around barriers and demonstrating a passion for achieving the best outcomes for our clients and subscribers.</li><li>
Seek and listen to customer feedback and escalate for quality improvement. Take responsibility for correcting customer service problems promptly.</li><li>
Provide fully comprehensive billing information together with cost estimates where relevant - securing payment prior to delivery of services to non-clients. Recognize and escalate any opportunities for cost containment.</li><li>
Ensure that cases are correctly prepared for hand-over to the billing department.</li><li>
Manage an allocated load of cases within the shift and ensure that case details and direction are communicated appropriately and efficiently in the transmission handover.</li><li>
Effectively manage and communicate workload and movements to the line manager.</li><li>
Forward relevant information to assist with the development of the network of service providers.</li><li>
Establish responsive relationships both within International SOS and externally.</li><li>
Positively promote International SOS.</li><li>
Work harmoniously with colleagues and other Assistance Centers and maintain a safe and comfortable working environment by ensuring that shared workstations are kept clean and tidy at all times.</li><li>
Consistently demonstrate the Company Values; work within and promote all International SOS&rsquo; policies and procedures; follow International SOS internal guidelines and standards.</li><li>
Attend training and meetings as and when required.</li><li>
Actively develop own skills, knowledge and an area of personal interest to improve personal performance and add value to the team.</li><li>
Carry out any other reasonable duties as requested by the manager.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Required Work Experience</b></h2>
</div><div><ul><li>Typically, at least 1 &ndash; 2 years of experience in logistics/coordination and customer service is required.</li><li>
Experience working in logistics, travel and/or healthcare sector is desirable.</li><li>
Experience in phone-based or call center environment is desirable.</li><li>
Experience of working in a fast-paced, demanding environment.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Required Qualifications
</b></h2></div><div><ul><li>Educated to a high school diploma or equivalent.</li><li>
Tertiary level education is desired.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Required Languages</b></h2>
</div><div><ul><li>Excellent written and spoken English language.</li><li>
Additional language skills, particularly Arabic or Turkish, are desirable.</li></ul></div></div></div></div>

International Operations Specialist (Level 1)

flydubai

<div>MAIN OBJECTIVE OF ROLE: To perform the patching cycles for Windows and Linux server environments, ensuring server infrastructure are stable, secure, and compliant with relevant standards, and supports 24/7 IT operations. KEY RESPONSIBILITIES:
<ul><li>Performs scheduled patching of Windows and Linux servers following established maintenance windows and change procedures.</li><li>
Utilizes and operates patching tools (e.g., Qualys, Microsoft Endpoint Configuration Manager/SCCM, WSUS, Red Hat Satellite, Ansible, etc.) to deploy patching updates.</li><li>
Initiates server reboots post-patching as required and verifies service restoration to confirm full operational availability.</li><li>
Monitors patching progress and completion status for all assigned servers ensuring required patches are completed on time.</li><li>
Verifies successful application of patches and updates using system tools and logs to confirm deployment integrity.</li><li>
Reports any failed patches or installation errors promptly to higher-level support teams for escalation and resolution.</li><li>
Maintains accurate records of all patching activities, including server lists, patch versions, and completion times.</li><li>
Generates and distributes patch status reports and compliance metrics.</li><li>
Updates and follows operational runbooks and procedures for patching tasks.</li><li>
Acts as the first point of contact for basic issues arising during or immediately after the patching process.</li><li>
Troubleshoots Level 1 errors related to patch deployment (e.g., connectivity issues, service not starting).</li><li>
Escalate complex or unresolved issues to higher-level support teams and provides 24x7 support for system-related incidents and problems.</li><li>
Implements and enforces security best practices across all system components, working closely with the security team on vulnerability management and remediation, ensuring alignment with vulnerability management, remediation, and compliance standards (e.g., ISO, SOC).</li><li>
Collaborates with IT, audit, and compliance teams to ensure alignment with organization policies, regulations &amp; standards.</li><li>
Prepares, updates and maintains documentation and artifacts in place required for alignment with organization policies, regulations &amp; standards.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Bachelor&rsquo;s degree in computer science, Information Technology, Engineering, or equivalent experience</li><li>
Fluent in English</li><li>
A minimum 2 years of experience in a technical support, operations, or server administration role.</li><li>
Basic working knowledge of Windows Server (e.g., Server 2016/2019/2022) and Linux (e.g., RHEL, CentOS, Ubuntu) operating systems. Familiarity with the use of standard patching/deployment tools (e.g., Qualys, SCCM, WSUS, yum/apt). Basic ability to use PowerShell for Windows and Bash/Shell commands for Linux to check status and run basic scripts. Experience using an IT Service Management (ITSM) platform (e.g., Symphony AI, ServiceNow, Jira Service Desk) for incident and change management.</li><li>
Years with qualifications: 2 - 4 years</li><li>
Relevant certifications (e.g., Microsoft Certified: Windows Server Fundamentals) required</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Officer - IT Operations (Patch Management)

VaporVM

<div><div><div><b>Date Posted:</b></div>
17 November, 2025</div>
<div><div><b>Industry:</b></div>
IT Services and IT Consulting</div>
<div><div><b>Location:</b></div>
VAPORVM IT SERVICES DMCC</div></div>
<br><div><h2 class="jobSectionHeader"><b>Job Description:</b></h2>
<p></p><div><h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3>
<ul><li>Manage, monitor, and support <b>K2 workflow and process automation platforms</b> (K2 Five, K2 Cloud, or legacy K2 versions).
</li><li>Perform installation, configuration, upgrades, and patching of K2 environments.
</li><li>Monitor system performance, troubleshoot issues, and ensure high availability of K2 solutions.
</li><li>Work closely with business and development teams to support workflow deployment, form updates, and process configurations.
</li><li>Maintain and optimize K2 SmartObjects, SmartForms, workflows, and integration points.
</li><li>Manage integrations with external systems such as SharePoint, SQL databases, web services, and APIs.
</li><li>Perform root-cause analysis for system incidents and propose preventive measures.
</li><li>Ensure security compliance, access controls, and user management within the K2 environment.
</li><li>Support end users, handle incidents, and provide timely resolution.
</li><li>Document operational procedures, environment details, troubleshooting guides, and best practices.
</li><li>Participate in testing, system validation, and rollout of new features and enhancements.
</li></ul><h3 class="jobSectionHeader"><b>Required Skills &amp; Qualifications:</b></h3>
<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Engineering, or a related field.
</li><li><b>3&ndash;5+ years</b> of experience in K2 system administration or workflow operations.
</li><li>Strong working knowledge of:<p></p>
<ul>
<li>K2 Five / K2 Cloud platforms
</li><li>SmartForms, SmartObjects, workflows
</li><li>K2 Management and Designer tools
</li><li>Integration with SharePoint, SQL Server, and REST/SOAP services
</li></ul></li><li>Proficiency in troubleshooting, performance tuning, and system optimization.
</li><li>Basic understanding of .NET, SQL queries, and scripting for automation.
</li><li>Strong communication, analytical, and documentation skills.
</li></ul><h3 class="jobSectionHeader"><b>Preferred Qualifications:</b></h3>
<ul><li>Experience with <b>Power Platform</b> (Power Automate, Power Apps) is a plus.
</li><li>Knowledge of cloud platforms (Azure/AWS) and automation tools.
</li><li>Certifications in BPM, workflow technologies, or K2 (if available).</li></ul></div></div><p></p>

k2 System Operations Specialist

Asyan Properties

<div>
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  We&rsquo;re Hiring: IT Specialist (Real Estate Company)
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  We are looking for an IT Person to support our real estate team with all technical and system needs.
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  Responsibilities:
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  - Provide IT support for agents and office staff
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  - Troubleshoot hardware, software, and network issues
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  - Maintain company systems, emails, and backups
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  - Support CRM, property listing platforms, and real estate software
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  - Ensure data security and smooth daily operations
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  Requirements:
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  - Experience working in a real estate company is an advantage
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  - Strong troubleshooting and technical skills
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  - Knowledge of networks, computers, and system setup
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  - UAE experience preferred
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IT Specialist

SKY VOYAGE TOURISM LLC

<p><b>About Al Ahliya Sky on Demand Labor Supply:</b><br/>We are leading company in the UAE, delivering excellence across its operations. We are seeking a <b>dedicated IT Specialist</b> to support our IT infrastructure and ensure smooth day-to-day operations.</p><p><b>Job Description:</b><br/>We are looking for a <b>male IT professional with UAE experience</b> to join our team. The candidate will provide IT support, troubleshoot issues, and assist with system maintenance to ensure seamless operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide technical support to staff across hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems and applications.</li><li>Assist with troubleshooting, upgrades, and preventive maintenance of IT equipment.</li><li>Ensure end-users receive timely support and minimal downtime.</li><li>Maintain IT documentation and support IT projects as needed.</li></ul><p><b>Requirements:</b></p><ul><li>Male candidates with prior <b>UAE experience in IT both hardware and software</b>.</li><li>Strong knowledge of IT systems, networking, and troubleshooting.</li><li>Ability to work independently and collaboratively with teams.</li><li>Good communication, problem-solving, and time-management skills.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary: AED 3,000 &ndash; 4,000</li><li>Professional working environment with growth opportunities</li></ul><p>Location: UAE</p><p>Apply Now &ndash; Send your CV to hr1@alahliyasky.ae / 0547929702</p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Experience:</p><ul><li>UAE experience in IT hardware and software: 2 years (Required)</li></ul>

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4650 it operations specialist jobs IN Dubai

Senior IT Operations Custodian

IT Operations Administrator - Technology, KitchenPark - Dubai

International Operations Specialist (Level 1)

Officer - IT Operations (Patch Management)

k2 System Operations Specialist

IT Specialist

IT Specialist