it support

it support engineer

operations executive

operations supervisor

it specialist

it operations support specialist

Nahdi Medical Co.

Act as the first level of IT technical support to Nahdi users in UAE Warehouse, Office, and Pharmacies regarding the hardware, software and inftrastructure to facilitate Nahdi s operations, maintain all the hardware devices and the software, and ensure standardization.Accountabilities:Hardware &amp; Software Issues/Requests:<ul><li>Receive Nahdi users software and hardware issues/requests through e-mail, system alerts etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.</li><li>Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.</li><li>Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.</li><li>Prepare new POS units and install all standard software s (Oracle Retail program, antivirus, Open Office, etc .) for delivery to stores.</li><li>Escalate and Report un-resolved issues to the POS Supervisor until resolved.</li><li>Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.</li><li>Install and maintain POS printers and accessories.</li><li>Conducting regular visits as a preventive action.</li></ul>New Hires:<ul><li>Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain .etc to ensure providing the IT services as per the job profile.</li></ul>Hardware &amp; Software:<ul><li>Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.</li><li>Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.</li><li>Maintain the users software and applications (such as antivirus, Microsoft Office etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.</li></ul>Infrastructure:<ul><li>Manages network &amp; communication issues of the data center Operations</li><li>Troubleshoot network problems when occurred and prepare incident reports</li><li>Implement approved network security policies and procedures</li><li>Monitor network for any un-usual activity</li></ul>Trends &amp; Technologies:<ul><li>Keep up-to-date with new trends and technologies in IT field</li></ul>Work Environment:<ul><li>Indoors : 100%</li><li>Working Days : 5 Working Days</li><li>Days off : 2 Days Off</li><li>Working Hours : 8:00 AM 6:00 PM (1 hour break) (on call)</li></ul>

IT Operations Support Specialist

Nahdi

Receive Nahdi users software and hardware issues/requests through e-mail, system alerts etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.
Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.
Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.
Prepare new POS units and install all standard software s (Oracle Retail program, antivirus, Open Office, etc .) for delivery to stores.
Escalate and Report un-resolved issues to the POS Supervisor until resolved.
Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.
Install and maintain POS printers and accessories.
Conducting regular visits as a preventive action.
Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain .etc to ensure providing the IT services as per the job profile.
Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.
Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.
Maintain the users software and applications (such as antivirus, Microsoft Office etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.
Manages network &amp; communication issues of the data center Operations
Troubleshoot network problems when occurred and prepare incident reports
Implement approved network security policies and procedures
Monitor network for any un-usual activity
Keep up-to-date with new trends and technologies in IT field br&gt;

BlackStone eIT

BlackStone eIT is seeking a motivated and knowledgeable IT Support Specialist to enhance our technical support team. In this role, you will provide critical IT assistance to our employees and clients, ensuring that all technology-related issues are addressed efficiently and effectively. Your contributions will play an essential role in maintaining our company's operations and supporting our commitment to excellent service delivery. Key Responsibilities <ul> <li>Assist users with troubleshooting technical problems related to hardware, software, and network systems.</li> <li>Respond to support requests via phone, email, and in-person, ensuring a prompt and professional service experience.</li> <li>Document and track support incidents and their resolutions in the ticketing system to ensure a smooth workflow.</li> <li>Install, configure, and maintain IT equipment such as PCs, printers, and mobile devices.</li> <li>Provide user training and support on various systems and applications as necessary.</li> <li>Collaborate with team members to resolve complex issues and improve support processes.</li> <li>Stay current with emerging technology trends to ensure effective support and recommendations.</li> <li>Participate in IT projects to enhance system capabilities and operations.</li> </ul>

It support

ELECTROMECHA INTERNATIONAL PROJECTS LLC

Job Advertisement: IT Specialist (E-commerce Marketplace Launch)Location: Dubai, UAE (Full-Time)Company: Kun ArabianIndustry: E-Commerce / Marketplace / Arabic GoodsAbout Kun ArabianKun Arabian is an emerging digital marketplace set to launch soon. Our mission is to introduce a curated selection of distinctive products through a platform that blends innovation with cultural authenticity. As we prepare for launch, we are building a high-performing team of professionals passionate about technology, e-commerce, and digital excellence.The RoleWe are seeking a skilled and proactive IT Specialist to oversee and manage the company&rsquo;s technological infrastructure and ensure seamless technical operations for our marketplace platform.This role will be responsible for maintaining system reliability, supporting e-commerce platform integrations, and ensuring data security and technical scalability throughout the pre-launch and post-launch phases.Key ResponsibilitiesSystem Administration &amp; SupportManage, monitor, and maintain IT systems, servers, and network performance.Provide technical support to internal teams and resolve IT-related issues efficiently.Set up and configure hardware, software, and user accounts.Oversee regular system backups, disaster recovery plans, and data protection protocols.Platform &amp; Infrastructure ManagementSupport e-commerce platform development, integrations, and maintenance.Ensure uptime, speed, and technical stability of the marketplace website and apps.Collaborate with developers to manage hosting environments and system updates.Manage vendor relationships with IT and technology service providers.Security &amp; ComplianceImplement cybersecurity measures and monitor for vulnerabilities.Maintain compliance with data protection regulations and internal IT policies.Develop documentation for IT procedures, configurations, and policies.Innovation &amp; OptimizationIdentify and recommend technology improvements for efficiency and scalability.Support automation and process enhancement initiatives.Stay current with emerging technologies relevant to e-commerce and digital operations.Key QualificationsBachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.3+ years of hands-on experience in IT support, network management, or system administration.Experience in e-commerce platforms, web hosting, and integration tools preferred.Strong knowledge of Windows/Linux servers, cloud systems (AWS, Azure, or Google Cloud).Familiarity with cybersecurity, data protection, and IT governance standards.Problem-solving mindset with strong analytical and communication skills.Fluent in English; Arabic is a plus.Why Join Kun Arabian?Be part of a fast-growing startup shaping the digital commerce experience in the region.Work on cutting-edge technologies in a creative and dynamic environment.Collaborate with a visionary leadership team passionate about innovation and culture.Competitive compensation and growth opportunities in a flexible work setting.Job Type: Full-timePay: AED5,000.00 - AED7,500.00 per month

IT Specialist (E-commerce Marketplace Launch)

Star Bridge Logistic LLC

IT and Technology Specialist Manage and enhance our IT systems and logistics technology.Implement data analytics solutions to improve operations and decision-making.Ensure the security and reliability of our IT infrastructure.

IT and Technology Specialist

Foodics

People Operations & Admin Specialist Who Are We Who Are We We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. The Job in a Nutshell Hello all! We are hiring a People Operations & Admin Specialist to be part of the People & Culture team in the UAE. As a People Operations & Admin Specialist, you'll be the backbone of our employee experience and office operations in the UAE and remote locations. From onboarding and visa processing to vendor management, office operations, and event coordination, you'll ensure everything runs smoothly behind the scenes. You'll collaborate across teams, support international hiring via EOR platforms, organize engaging workplace events, and keep our Dubai office efficient, compliant, and welcoming - all while balancing multiple priorities with precision and care. What Will You Do <ul><li>Oversee the onboarding and offboarding process, including IT setup, documentation, and employee support for both UAE & Remote employees</li><li>Manage end-to-end visa processing for employees in Dubai and ensure compliance with work permit and residency laws</li><li>Serve as the primary point of contact between the company and our EOR vendors (Horizons)</li><li>Coordinate the onboarding, payroll setup, benefits enrollment, and offboarding of employees through EORs across multiple countries</li><li>Ensure accurate employment agreements and adherence to local labor regulations via EOR providers</li><li>Update and maintain accurate employee records in the HRIS system, ensuring confidentiality and compliance and manage compliance audits and regularly review employment documentation</li><li>Coordinate employee benefits, performance reviews, and employee engagement initiatives</li><li>Serve as the point of contact for employees with inquiries related to visas, travel, and office-related matters in the Dubai office</li><li>Assist employees for business travels in coordination with the KSA Admin. team, ensuring efficient and cost-effective arrangements with Travelperk / partner travel agencies and visa arrangements if necessary</li><li>Organize logistics for company events, conferences, and team-building activities, including venue booking, hotel arrangements, and catering coordination</li><li>Provide on-the-ground event support to ensure smooth execution of all logistics</li><li>Maintain inventory of office supplies, ensuring that employees have what they need for day-to-day operations</li><li>Manage relationships with suppliers for office supplies, ensuring quality products and timely deliveries</li><li>Coordinate with vendors for regular office maintenance, including cleaning, repairs, and IT equipment servicing</li><li>Oversee the renewal and negotiation of office tenancy contracts and manage related documents and deadlines</li><li>Monitor and maintain office space logistics, ensuring the office is organized and conducive to a productive work environment</li><li>Develop and maintain relationships with key suppliers and service providers to ensure competitive pricing and high-quality service delivery</li><li>Handle the procurement and delivery of office equipment, furniture, and supplies</li><li>Negotiate and manage contracts with vendors and service providers (e.g., cleaning services, maintenance companies, utilities)</li><li>Track expenses and maintain records for office-related purchases and contracts to ensure compliance with the budget </li></ul>What Are We Looking For <ul><li>Have 2-4 years of experience in administrative support, people operations, or office management, ideally in a fast-paced tech or IT environment</li><li>Are familiar with the visa processing requirements in Dubai and the UAE for work permits and residence visas</li><li>Have experience managing office vendors, suppliers, and coordinating maintenance services</li><li>Are skilled in travel coordination, booking flights, accommodations, and handling logistical details</li><li>Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously</li><li>Are highly organized, proactive, and able to manage multiple tasks and deadlines effectively</li><li>Have a strong attention to detail and are able to handle confidential information with discretion </li></ul>Preferred Qualifications: <ul><li>Knowledge of UAE labor laws and visa regulations</li><li>Hands-on experience working with EOR platforms is an advantage</li><li>Experience in managing office tenancy agreements and negotiating contracts</li><li>Familiarity with HRIS platforms (KayanHR) and travel booking systems (Travelperk)</li><li>Strong communication skills and the ability to work across different teams and departments </li></ul>What We Offer You We believe you will love working at Foodics! <ul><li>We offer highly competitive compensation packages, including bonuses and the potential for shares</li><li>Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually</li><li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment</li><li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry</li><li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company</li></ul></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Human Resources</li><li> Industries IT Services and IT Consulting</li></ul>Referrals increase your chances of interviewing at Foodics by 2xGet notified about new Human Resources Specialist jobs in Dubai, Dubai, United Arab Emirates.Dubai, Dubai, United Arab Emirates 8 hours agoDubai, Dubai, United Arab Emirates 12 hours ago HR Specialist - Process Excellence & Innovation Ajman Emirate, United Arab Emirates 1 week ago Franchise Hotel - Human Resources Coordinator We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

People Operations & Admin Specialist

Broaden Energy Solutions LLC

Senior Cybercrime Security SpecialistLocation: Abu Dhabi / Dubai, UAE Job Type: Full-timeAbout the RoleDeliver technical leadership in cybersecurity architecture, digital forensics, and threat intelligence integration for the Cybercrime Center.Key Responsibilities<ul><li>Assess and enhance cybersecurity, forensic, and analytics capabilities.</li><li>Integrate threat intelligence and real-time data feeds across systems.</li><li>Design secure IT and investigation architectures.</li><li>Support setup of malware analysis and forensics labs.</li><li>Conduct capability gap analysis and recommend tools and platforms.</li><li>Provide guidance on automation and AI/ML applications in cybercrime operations.</li></ul>Requirements<ul><li>5+ years in cybersecurity architecture, forensics, or technical integration.</li><li>Experience designing secure IT or investigation systems for government or critical infrastructure.</li><li>Strong knowledge of threat intelligence, SIEM/SOAR, and cybersecurity compliance.</li><li>Bachelor&rsquo;s in Cybersecurity, Computer Engineering, or IT (Master&rsquo;s preferred).</li></ul>Job Type: Full-timePay: From AED10,000.00 per month

Senior Cybercrime Security Specialist

Explore 10000+ It operations support specialist in Dubai this November. Find roles across top companies and apply now to boost your career.

10000 it operations support specialist jobs IN Dubai

IT Operations Support Specialist

IT Operations Support Specialist

It support

IT Specialist (E-commerce Marketplace Launch)

IT and Technology Specialist

People Operations & Admin Specialist

Senior Cybercrime Security Specialist