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it support analyst

Khalid Pup Tech

Key ResponsibilitiesWe are seeking a skilled IT Support Analyst to deliver reliable technical support and operational IT services across our Muscat operations. The role combines hands‑on troubleshooting, systems administration tasks and stakeholder‑facing support to ensure high availability and user productivity.Primary responsibilities<ul><li>Act as second‑line support for escalated incidents from the helpdesk: diagnose and resolve desktop, application, network and endpoint issues.</li><li>Manage user accounts, permissions and group policies in Active Directory/Azure AD; administer Microsoft 365 services.</li><li>Support endpoint management including imaging, patching, software deployment and device lifecycle management (Intune/SCCM or equivalent).</li><li>Troubleshoot network connectivity, VPN, printers and common infrastructure issues; liaise with networking teams for complex incidents.</li><li>Perform system health checks, monitoring, log analysis and incident remediation; participate in change windows and maintenance activities.</li><li>Maintain and improve runbooks, knowledgebase articles and operational documentation.</li><li>Assist with application support, deployments, integrations and basic scripting/automation (PowerShell).</li><li>Support IT asset management, procurement and vendor coordination.</li><li>Provide technical guidance to helpdesk staff and perform user training as required.</li><li>Participate in on‑call rota and provide timely responses to critical incidents and outages.</li></ul>Required qualifications &amp; skills<ul><li>2+ years&rsquo; experience in IT support, systems administration or analyst role.</li><li>Strong troubleshooting skills across Windows desktop/server environments and Microsoft 365; macOS experience advantageous.</li><li>Practical experience with Active Directory/Azure AD, Group Policy, Intune/SCCM and common enterprise tools.</li><li>Working knowledge of networking fundamentals (TCP/IP, DHCP, DNS), VPNs and printer systems.</li><li>Basic scripting/automation skills (PowerShell or similar) and familiarity with ITSM/ticketing platforms (ServiceNow, Zendesk or equivalent).</li><li>Good analytical, documentation and communication skills in English; Arabic advantageous.</li><li>Relevant certifications (Microsoft, CompTIA Network+/A+, ITIL Foundation) desirable.</li><li>Legal right to work in Oman and ability to travel to Muscat sites as required.</li></ul>What we offer<ul><li>Competitive Oman‑market salary and benefits.</li><li>Professional development and certification support.</li><li>Clear progression paths to senior systems, network or security roles and exposure to regional IT projects.</li></ul>Job Types: Full-time, PermanentPay: RO25.200 - RO50.200 per hourWork Location: On the road

IT support analyst

IOverserve Business Services LLC

Job Title: Business AnalystBuild Impactful Business Solutions with a Growing Global TeamIOverserve Business Services LLC is looking for a detail-oriented and analytical Business Analyst to join our expanding team in Muscat. If you enjoy turning data into insights, improving processes, and working closely with cross-functional teams, this role offers a strong career path, competitive compensation, and exposure to international projects.Key Responsibilities<ul><li>Gather, analyze, and document business requirements from stakeholders</li><li>Translate business needs into functional specifications and actionable insights</li><li>Perform data analysis using tools like Excel, SQL, or BI platforms</li><li>Identify process improvement opportunities and recommend solutions</li><li>Create reports, dashboards, and performance metrics</li><li>Collaborate with IT, operations, and management teams</li><li>Support project implementation, testing, and validation</li><li>Monitor KPIs and provide ongoing business insights</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, IT, Finance, or related field</li><li>1&ndash;3 years of experience as a Business Analyst, Data Analyst, or similar role</li><li>Strong analytical and problem-solving skills</li><li>Experience with Excel, data visualization tools (e.g., Power BI, Tableau), or SQL is an advantage</li><li>Excellent communication and documentation skills</li><li>Ability to manage multiple tasks and meet deadlines</li><li>Fresh graduates with strong analytical skills are encouraged to apply</li></ul>Job Type &amp; Schedule<ul><li>Full-time</li><li>Monday to Friday</li><li>Day shift</li></ul>About the CompanyIOverserve Business Services LLC is a fast-growing business solutions provider specializing in analytics, customer support, and process optimization services for international clients. We combine data-driven strategies with innovative technology to help businesses scale efficiently.Why Work With Us?<ul><li>Work on global projects with real business impact</li><li>Opportunities for rapid career growth</li><li>Exposure to modern analytics tools and technologies</li><li>Collaborative and inclusive workplace culture</li></ul>Pay: RO900.000 - RO1,500.000 per monthWork Location: In person

Business Analyst

Oman Digital Solutions

Oman Digital Solutions is a company that specializes in providing digital transformation services and IT solutions to businesses in Oman. Their services typically include IT consulting, system integration, cloud solutions, digital marketing, software development, and cybersecurity.Job DescriptionBusiness Analyst(Banking / Digital Transformation)A Business Analyst in banking digital transformation acts as the bridge between business teams and IT teams, especially for digital banking systems (mobile apps, online banking, fintech).Core ResponsibilitiesTypical duties include:1. Requirements &amp; Analysis<ul><li>Gather business requirements from stakeholders (bank managers, product teams)</li><li>Analyze processes and identify inefficiencies</li><li>Translate needs into:</li><li>BRD (Business Requirement Documents)</li><li>FSD (Functional Specs)</li><li>User stories for Agile teams</li></ul>2. Digital Transformation Work<ul><li>Support digital banking initiatives (mobile apps, e-payments, onboarding systems)</li><li>Improve customer journeys and digital experience</li><li>Suggest automation and process improvements</li></ul>3. Collaboration &amp; Delivery<ul><li>Work with developers, QA, and product managers</li><li>Participate in Agile processes:</li><li>Sprint planning</li><li>Backlog grooming</li><li>UAT (User Acceptance Testing)</li></ul>4. Implementation &amp; Testing<ul><li>Ensure solutions meet business goals</li><li>Support testing and go-live of digital products</li><li>Monitor performance after deployment</li></ul>5. Strategy &amp; Innovation<ul><li>Contribute to digital transformation strategy</li><li>Use data analysis to recommend improvements</li><li>Apply frameworks like Lean, Six Sigma, or Design Thinking</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼١٬٥٠٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Business Analyst (Banking / Digital Transformation)

PC99 Technologies & Innovation Group

Job Title: Senior Cybersecurity AnalystJoin a Forward-Thinking Cybersecurity TeamPC99 Technologies &amp; Innovation Group is seeking a highly skilled Senior Cybersecurity Analyst to help protect critical systems, data, and infrastructure in an evolving threat landscape. This role is ideal for professionals who enjoy solving complex security challenges, working with advanced tools, and making a measurable impact on organizational security.What You&rsquo;ll Do<ul><li>Monitor, detect, and respond to cybersecurity threats using SIEM and SOC tools</li><li>Conduct vulnerability assessments, penetration testing, and risk analysis</li><li>Investigate security incidents and perform root cause analysis</li><li>Develop and implement security policies, standards, and procedures</li><li>Collaborate with IT teams to strengthen network, cloud, and endpoint security</li><li>Analyze threat intelligence and proactively mitigate risks</li><li>Ensure compliance with frameworks such as ISO 27001, NIST, and CIS</li><li>Lead incident response efforts and recommend remediation strategies</li><li>Prepare reports and communicate findings to technical and non-technical stakeholders</li></ul>What We&rsquo;re Looking For<ul><li>5+ years of experience in cybersecurity, information security, or SOC environments</li><li>Strong knowledge of SIEM platforms, IDS/IPS, firewalls, and endpoint security tools</li><li>Experience with vulnerability management and penetration testing</li><li>Familiarity with cloud security (AWS, Azure, or GCP)</li><li>Understanding of security frameworks such as ISO 27001, NIST, or CIS</li><li>Relevant certifications preferred (CISSP, CEH, CISM, Security+)</li><li>Strong analytical and problem-solving skills</li><li>Clear communication and documentation abilities</li></ul>Why Join PC99 Technologies &amp; Innovation Group<ul><li>Work on high-impact cybersecurity projects across industries</li><li>Collaborative and innovation-focused environment</li><li>Opportunities for professional development and career progression</li><li>Exposure to modern security technologies and enterprise systems</li></ul>Compensation and Schedule<ul><li>Competitive salary with performance-based incentives</li><li>Full-time position with standard business hours and occasional on-call rotation</li></ul>About the CompanyPC99 Technologies &amp; Innovation Group is a growing technology firm specializing in cybersecurity, digital transformation, and advanced IT solutions. The company partners with organizations to strengthen their security posture and deliver scalable, future-ready systems.Apply NowIf you are ready to advance your cybersecurity career and work on meaningful security initiatives, submit your application today.Pay: RO1,800.000 - RO3,200.000 per monthWork Location: In person

Senior Cybersecurity Analyst

STC Bahrain

stc Bahrain provides telecommunications and digital services across Bahrain.At stc Bahrain, cybersecurity roles usually sit within Business Products &amp; Solutions / ICT / SOC (Security Operations / Enterprise Security) teams.Core Responsibilities:Depending on level (SOC Analyst, Engineer, or Specialist), typical duties include:1. Threat Monitoring &amp; DetectionMonitor security alerts from SIEM tools and SOC systemsDetect suspicious network activity and cyber threatsAnalyze logs from servers, endpoints, and cloud systems2. Incident ResponseInvestigate cyber incidents (malware, phishing, breaches)Contain and escalate security threatsSupport recovery and forensic analysis3. Security OperationsMaintain firewalls, IDS/IPS, endpoint protection toolsApply security patches and updatesEnsure network and cloud security compliance4. Risk &amp; ComplianceSupport cybersecurity audits and risk assessmentsEnsure alignment with ISO 27001 and telecom security standardsDocument vulnerabilities and mitigation plans5. Enterprise &amp; Cloud Security (advanced roles)Secure cloud platforms and applicationsManage identity/access control systemsSupport Zero Trust security frameworksstc also operates a large SOC and AI-driven cybersecurity ecosystem protecting networks, cloud, and enterprise systemsSkills &amp; Requirements:Bachelor&rsquo;s in IT / Computer Science / CybersecurityCertifications (preferred):Security+ / CEH / CISSP / CCNA SecurityKnowledge of:SIEM tools (Splunk, QRadar)Firewalls, endpoint security, IDS/IPSStrong analytical and incident handling skillsUnderstanding of telecom or enterprise networks is a plusPay: From RO1,000.000 per monthWork Location: In person

Cybersecurity (stc Bahrain)

Cennos

Job Opportunity: Data AnalystLocation: Nizwa, Oman Company: Cennos LLCAbout UsCennos LLC is a forward-thinking company based in Nizwa, specializing in data-driven solutions and business intelligence. We are committed to helping organizations harness the power of data to improve decision-making, optimize operations, and drive sustainable growth. As we expand, we are seeking a skilled Data Analyst to join our team and contribute to our mission of turning data into actionable insights.Role OverviewThe Data Analyst will be responsible for collecting, analyzing, and interpreting data to support business strategies and operational improvements. This role requires strong analytical skills, technical expertise, and the ability to communicate insights effectively to stakeholders.Key Responsibilities<ul><li>Collect, clean, and organize data from multiple sources.</li><li>Perform statistical analysis and identify trends, patterns, and correlations.</li><li>Develop dashboards, reports, and visualizations to communicate insights.</li><li>Collaborate with business units to understand data needs and provide solutions.</li><li>Ensure data accuracy, integrity, and compliance with company standards.</li><li>Support predictive modeling and advanced analytics initiatives.</li><li>Provide recommendations to improve business performance based on data findings.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Data Science, Statistics, Computer Science, or related field.</li><li>2&ndash;5 years of experience in data analysis or business intelligence.</li><li>Proficiency in SQL, Excel, and data visualization tools (Power BI, Tableau, etc.).</li><li>Strong knowledge of statistical methods and data modeling.</li><li>Experience with Python or R for data analysis is a plus.</li><li>Excellent problem-solving, communication, and presentation skills.</li><li>Ability to work independently and in a collaborative team environment.</li></ul>Why Join Us?<ul><li>Be part of a growing company in Oman&rsquo;s evolving data landscape.</li><li>Play a key role in shaping Cennos LLC&rsquo;s data-driven strategies.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Supportive, innovation-driven, and collaborative work culture.</li></ul>Pay: Up to RO2,500.000 per monthWork Location: In person

Data Analyst

G MASS Consulting

<div>
 
 G MASS are partnering with a leading, high-growth Investment Bank in the Middle East to appoint an experienced Change Project Manager / Business Analyst with strong exposure to trading environments and capital markets products.
 
 
 
 
 
 This role is suited to someone who combines hands-on change delivery with the ability to engage Front Office stakeholders and understand trading workflows, supporting a broad portfolio of initiatives across operations, technology, and risk.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Lead and coordinate change initiatives across front-to-back investment banking operations, with a strong focus on Front Office alignment
 </li>
 <li>
 Partner directly with Heads of Trading, Traders, and Sales to gather requirements, define target operating models, and support implementation
 </li>
 <li>
 Translate trading and product requirements (e.g. equities, fixed income, FX, derivatives) into clear business and functional specifications
 </li>
 <li>
 Support end-to-end delivery of change initiatives, from requirements gathering through to testing, rollout, and embedding
 </li>
 <li>
 Maintain detailed project artefacts including RAID logs, project plans, and status reporting
 </li>
 <li>
 Facilitate workshops, UAT coordination, and governance forums to drive delivery and decision-making
 </li>
 <li>
 Identify opportunities for process optimisation and operational efficiency across trading and post-trade workflows
 </li>
 <li>
 Ensure all initiatives align with regulatory, risk, and control frameworks
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience in a Business Analyst, Change Analyst, or Change PM role within investment banking / capital markets
 </li>
 <li>
 Strong understanding of trading environments and front-to-back workflows, including exposure to Front Office processes
 </li>
 <li>
 Working knowledge of financial products (e.g. equities, FX, fixed income, derivatives) and how they flow through systems and operations
 </li>
 <li>
 Demonstrated experience delivering change initiatives end-to-end, ideally within trading or markets businesses
 </li>
 <li>
 Ability to "speak the language" of traders and confidently engage Front Office stakeholders
 </li>
 <li>
 Experience producing business requirements, functional specs, and supporting UAT
 </li>
 <li>
 Strong stakeholder management, communication, and workshop facilitation skills
 </li>
 <li>
 Comfortable operating in a fast-paced, high-growth environment
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 
 Length: 6 months rolling contract
 
 
 Rate: competitive salary, to be discussed
 
</div>

Explore 486+ It support analyst in Oman this May. Find roles across top companies and apply now to boost your career.

486 it support analyst jobs In Oman

IT support analyst

Business Analyst

Business Analyst (Banking / Digital Transformation)

Senior Cybersecurity Analyst

Cybersecurity (stc Bahrain)

Data Analyst

Business Analyst