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Rubatosis Technology Group

Job Title: IT Support Specialist / Technical Support EngineerJob SummaryRubatosis Technology Group is seeking a reliable and solution-oriented IT Support Specialist to join our growing team in Salalah. This role offers a stable career path, hands-on technical experience, and the opportunity to support modern IT systems across multiple business environments. If you enjoy troubleshooting, helping users, and working with evolving technologies, this is a strong opportunity to grow your IT career.Key Responsibilities<ul><li>Provide technical support for hardware, software, and network-related issues</li><li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment</li><li>Troubleshoot system, network, and application problems promptly</li><li>Respond to support requests via email, phone, or ticketing systems</li><li>Manage user accounts, permissions, and access controls</li><li>Perform routine system maintenance and updates</li><li>Support basic network infrastructure (LAN/Wi-Fi, routers, switches)</li><li>Document issues, solutions, and IT procedures</li><li>Assist in implementing security measures and data protection practices</li></ul>Requirements<ul><li>Proven experience as an IT Support Specialist, Help Desk Technician, or Technical Support Engineer</li><li>Strong knowledge of Windows operating systems and Microsoft Office tools</li><li>Basic understanding of networking concepts (TCP/IP, DNS, DHCP)</li><li>Familiarity with hardware troubleshooting and system diagnostics</li><li>Experience with ticketing systems and remote support tools is an advantage</li><li>Good communication and problem-solving skills</li><li>Ability to manage multiple tasks and prioritize effectively</li></ul>Preferred Qualifications<ul><li>Diploma or degree in Information Technology, Computer Science, or related field</li><li>Certifications such as CompTIA A+, Network+, or similar are a plus</li><li>Experience supporting cloud-based tools or services</li><li>Knowledge of cybersecurity best practices</li></ul>Benefits<ul><li>Performance-based incentives</li><li>Career development and certification support</li><li>Supportive team environment</li><li>Stable, long-term employment opportunity</li></ul>About the CompanyRubatosis Technology Group is a technology-focused organization delivering IT support services, digital solutions, and infrastructure management to clients across various industries. We are committed to reliability, innovation, and continuous improvement in everything we do.Why Work With Us<ul><li>Opportunity to build hands-on technical expertise</li><li>Exposure to diverse IT systems and environments</li><li>Collaborative and professional work culture</li><li>Clear path for career growth and advancement</li></ul>How to ApplySubmit your CV to apply for this opportunity. Candidates with relevant experience and a proactive approach to IT support are encouraged to apply. Shortlisted applicants will be contacted for the next stage.Job Type: Full-timePay: RO8,400.000 - RO12,000.000 per yearWork Location: In person

IT Support Specialist

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data. With over 4 years of experience in IT service support, the IT Support Engineer will be responsible for offering tier-one technical assistance, advising on IT equipment upgrades, and staying abreast of technological advancements. The ideal candidate will play a key role in designing and implementing networks and will support the organization&rsquo;s IT infrastructure through effective problem-solving and proactive management
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Technical Support &amp; System Maintenance:
 
 
 
 <ul>
 <li>
 Provide tier-one technical support to end users via phone, email, or in person.
 </li>
 <li>
 Install, modify, and perform minor repairs on computer hardware and software systems.
 </li>
 <li>
 Monitor hardware, software, and system performance metrics to ensure optimal operation.
 </li>
 <li>
 Update computer software and upgrade hardware and systems as required.
 
 
 </li>
 </ul>
 
 Network Design &amp; Implementation
 
 
 
 <ul>
 <li>
 Assist in the design and implementation of networks, ensuring compatibility and performance.
 </li>
 <li>
 Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.
 
 
 </li>
 </ul>
 
 User Consultation &amp; Training
 
 
 
 <ul>
 <li>
 Consult with users to determine appropriate hardware and software needs and assist in placing orders.
 </li>
 <li>
 Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.
 
 
 </li>
 </ul>
 
 System Testing &amp; Compatibility
 
 
 
 <ul>
 <li>
 Test the compatibility of new programs with existing systems, ensuring seamless integration and performance.
 </li>
 <li>
 Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.
 
 
 </li>
 </ul>
 
 System &amp; Asset Management
 
 
 
 <ul>
 <li>
 Maintain IT asset inventories, tracking the lifecycle of all IT equipment.
 </li>
 <li>
 Set up and manage user accounts, mailboxes, and IT peripherals such as printers.
 </li>
 <li>
 Arrange and set up conference calls and meeting rooms as needed.
 
 
 </li>
 </ul>
 
 Remote Support
 
 
 
 <ul>
 <li>
 Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.
 
 
 </li>
 </ul>
 
 Documentation &amp; Process Improvement
 
 
 
 <ul>
 <li>
 Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes.
 </li>
 <li>
 Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum of 4 years of experience in IT service support or a related role.
 </li>
 <li>
 Strong understanding of computer hardware, software systems, and IT service management.
 </li>
 <li>
 Experience in updating software and upgrading hardware and systems.
 </li>
 <li>
 Proven ability to troubleshoot and resolve complex IT issues.
 </li>
 <li>
 Knowledge of network design and implementation.
 </li>
 <li>
 ITIL, Network+, MCSA, and CCNA certifications are advantageous.
 </li>
 <li>
 Excellent communication skills, with the ability to train and support users at all levels.
 </li>
 <li>
 Ability to work independently and as part of a technical team.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Noventiq WLL

We are looking for a skilled Senior IT Support Specialist to manage and support IT infrastructure and end-user environments. This position will be deputed to a customer site, and the candidate will be responsible for providing high-quality on-site IT support while ensuring smooth and secure IT operations.Key Responsibilities<ul><li>Administer and support Windows 10/11 desktops and macOS devices</li><li>Manage Windows Server 2012+ environments and Active Directory</li><li>Provide Tier 2/3 end-user support across desktop, mobile, and cloud platforms</li><li>Manage Microsoft Intune and Entra ID (Azure AD)</li><li>Deploy and support VMware and/or Hyper-V virtualization platforms</li><li>Configure and monitor Microsoft 365 security features (DLP, data classification, compliance)</li><li>Support onboarding and offboarding with proper access and security controls</li><li>Troubleshoot hardware, software, and network issues efficiently</li></ul>Required Skills<ul><li>Strong hands-on experience in Windows and macOS environments</li><li>Experience with Windows Server and Active Directory</li><li>Experience with VMware or Hyper-V virtualization</li><li>Knowledge of Microsoft Intune, Entra ID, and Microsoft 365 security</li><li>Strong troubleshooting and communication skills</li></ul>Additional Requirement Candidate should be willing to work from the customer location and support activities after office hours, weekends, and public holidays when required.Job Type: Full-timeWork Location: In person

Senior IT Support Specialist

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>03/31/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Job Opening Status
<div>Open
</div></div><div>Work Experience
<div>Minimum of 4&ndash;6 years of experience in an IT support role
</div></div><div>Industry
<div>IT Services
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div><div>MAIN TASKS: 
</div><ul><li>
Provide comprehensive technical support for hardware, software, &amp; communication tools to all office &amp; field staff. 
</li><li>
Manage the full lifecycle of user accounts, including onboarding, offboarding, and access permissions. 
</li><li>
Monitor security logs and alerts to identify, investigate, and mitigate potential cybersecurity threats 
</li><li>
Deploy and maintain endpoint protection tools, such as antivirus, EDR, and disk encryption. 
</li><li>
Manage and troubleshoot local area network (LAN) and wireless connectivity within the office environment. 
</li><li>
Assist in the implementation and enforcement of corporate IT security policies and procedures. 
</li><li>
Conduct regular vulnerability scans and coordinate the patching of workstations and office software. 
</li><li>
Maintain an accurate inventory of all IT assets, including laptops, mobile devices, and peripherals. 
</li><li>
Deliver basic cybersecurity awareness training to employees to reduce the risk of phishing and social engineering. 
</li><li>
Support the Systems &amp; Cloud Administrator in maintaining office-based backup solutions and recovery tests. 
</li><li>
Document all support requests and technical resolutions within the company&rsquo;s ticketing system.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><div><div> 
</div><div>
QUALIFICATIONS: 
</div><ul><li>
 Proven ability to troubleshoot Windows environments and Microsoft 365 applications. 
</li><li>
Hands-on experience with firewall management and VPN configuration for secure remote access. 
</li><li>
Solid understanding of networking protocols, including TCP/IP, DNS, and DHCP. 
</li><li>
Familiarity with security frameworks (such as NIST or ISO 27001) as applied to corporate IT. 
</li><li>
Ability to communicate technical concepts clearly to non-technical staff. 
</li><li>
Experience using ticketing systems and remote monitoring (RMM) tools. 
</li><li>
Strong analytical mindset with a focus on proactive problem-solving. 
</li><li>
Must be Oman resident 
</li></ul><div>
EDUCATIONAL: 
</div><ul><li>
 Bachelor&rsquo;s degree in computer science, Information Technology, Cybersecurity, or a closely related field. 
</li></ul><div>
EXPERIENCE: 
</div><ul><li>
 Minimum of 4&ndash;6 years of experience in an IT support role, with at least 1&ndash;2 years specifically focused on or involving junior-level cybersecurity responsibilities. 
</li></ul><div>
Experience working within a structured ICT department (ideally in a utility or service-oriented sector) is an advantage. 
</div><div>
Job Purpose The IT Support &amp; Security Specialist serves as the primary guardian of the company&rsquo;s digital workplace, ensuring that end-users remain productive while the corporate network and data remain secure. This role balances responsive technical troubleshooting with proactive security monitoring, bridging the gap between daily hardware/software support and the implementation of essential cybersecurity protocols.</div></div></div><div></div>

IT Support & Security Specialist

Khalid Pup Tech

Key ResponsibilitiesWe are seeking a skilled IT Support Analyst to deliver reliable technical support and operational IT services across our Muscat operations. The role combines hands‑on troubleshooting, systems administration tasks and stakeholder‑facing support to ensure high availability and user productivity.Primary responsibilities<ul><li>Act as second‑line support for escalated incidents from the helpdesk: diagnose and resolve desktop, application, network and endpoint issues.</li><li>Manage user accounts, permissions and group policies in Active Directory/Azure AD; administer Microsoft 365 services.</li><li>Support endpoint management including imaging, patching, software deployment and device lifecycle management (Intune/SCCM or equivalent).</li><li>Troubleshoot network connectivity, VPN, printers and common infrastructure issues; liaise with networking teams for complex incidents.</li><li>Perform system health checks, monitoring, log analysis and incident remediation; participate in change windows and maintenance activities.</li><li>Maintain and improve runbooks, knowledgebase articles and operational documentation.</li><li>Assist with application support, deployments, integrations and basic scripting/automation (PowerShell).</li><li>Support IT asset management, procurement and vendor coordination.</li><li>Provide technical guidance to helpdesk staff and perform user training as required.</li><li>Participate in on‑call rota and provide timely responses to critical incidents and outages.</li></ul>Required qualifications &amp; skills<ul><li>2+ years&rsquo; experience in IT support, systems administration or analyst role.</li><li>Strong troubleshooting skills across Windows desktop/server environments and Microsoft 365; macOS experience advantageous.</li><li>Practical experience with Active Directory/Azure AD, Group Policy, Intune/SCCM and common enterprise tools.</li><li>Working knowledge of networking fundamentals (TCP/IP, DHCP, DNS), VPNs and printer systems.</li><li>Basic scripting/automation skills (PowerShell or similar) and familiarity with ITSM/ticketing platforms (ServiceNow, Zendesk or equivalent).</li><li>Good analytical, documentation and communication skills in English; Arabic advantageous.</li><li>Relevant certifications (Microsoft, CompTIA Network+/A+, ITIL Foundation) desirable.</li><li>Legal right to work in Oman and ability to travel to Muscat sites as required.</li></ul>What we offer<ul><li>Competitive Oman‑market salary and benefits.</li><li>Professional development and certification support.</li><li>Clear progression paths to senior systems, network or security roles and exposure to regional IT projects.</li></ul>Job Types: Full-time, PermanentPay: RO25.200 - RO50.200 per hourWork Location: On the road

IT support analyst

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
 <li>
 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
 <li>
 Respond to IT support requests and resolve issues in a timely and professional manner.
 </li>
 
 <li>
 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
 <li>
 Set up user accounts, email access, and system permissions.
 </li>
 
 <li>
 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
 </li>
 
 <li>
 Perform routine system checks, updates, and backups.
 </li>
 
 <li>
 Assist in managing antivirus, security patches, and access controls.
 </li>
 
 <li>
 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
 <li>
 Maintain an inventory of IT equipment and software licenses.
 </li>
 
 <li>
 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
 <li>
 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
 <li>
 Support implementation of IT security policies and best practices.
 </li>
 
 <li>
 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
 <li>
 Assist with audits and system reviews where required.
 </li>
 
 <li>
 Work closely with vendors and service providers for repairs and upgrades.
 </li>
 
 <li>
 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
 <li>
 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
 <li>
 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
 <li>
 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
 <li>
 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
 </li>
 
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 
 <li>
 Good knowledge of computer hardware, software, and networks.
 </li>
 
 <li>
 Ability to communicate technical issues clearly to non-technical users.
 </li>
 
 <li>
 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT SUPPORT OFFICER

WebPar IT Solutions LLC

Core ResponsibilitiesThe role can be broken down into three main areas: Reactive (fixing what&rsquo;s broken), Proactive (preventing issues), and Administrative (managing assets).1. Incident Management (Troubleshooting)<ul><li>Hardware: Diagnosing and repairing issues with desktops, laptops, printers, mobile devices, servers, and peripherals.</li><li>Software: Installing, updating, and troubleshooting operating systems (Windows, macOS, Linux) and business applications (Microsoft 365, Adobe, CRM software).</li><li>Networking: Troubleshooting connectivity issues, VPN access, Wi-Fi signals, and basic router/switch configurations.</li><li>Account Management: Resetting passwords, unlocking accounts, and managing user permissions in Active Directory or Azure AD.</li></ul>2. Customer Service &amp; Communication<ul><li>Ticketing System: Managing a queue of support tickets, prioritizing issues based on urgency (e.g., a single forgotten password vs. a whole office unable to work).</li><li>Remote &amp; Desk-side Support: Assisting users via phone, chat, remote desktop tools, or in person.</li><li>Documentation: Creating user guides (wikis) and documenting solutions in a knowledge base to reduce repeat issues.</li></ul>3. System Administration &amp; Maintenance<ul><li>Onboarding/Offboarding: Setting up new employee accounts and equipment (laptops, monitors, badges) and deactivating accounts for departing staff.</li><li>Asset Management: Tracking inventory of hardware and software licenses to ensure compliance.</li><li>Security: Ensuring endpoints meet security standards (installing antivirus, applying patches, enforcing multi-factor authentication).</li></ul>Required SkillsIT Support requires a hybrid of technical hard skills and soft skills.Technical:<ul><li>Operating Systems: Proficiency in Windows 10/11 and macOS; familiarity with Linux is a plus.</li><li>Active Directory: Managing users, groups, and organizational units.</li><li>Microsoft 365 / Google Workspace: Administering email, SharePoint/Drive, and Teams.</li><li>Networking Fundamentals: Understanding of DNS, DHCP, TCP/IP, and basic firewall concepts.</li><li>Hardware: Ability to replace RAM, hard drives, and troubleshoot physical failures.</li></ul>Soft Skills (Often more important than technical skills):<ul><li>Patience: Users are often frustrated; the ability to remain calm is critical.</li><li>Communication: Translating technical jargon into plain English so non-technical users understand the solution.</li><li>Problem Solving: The ability to search for answers (Google-fu) and think logically through layers of the OSI model to isolate faults.</li><li>Empathy: Understanding that a &quot;broken computer&quot; is preventing someone from doing their job.</li></ul>Job Types: Full-time, Part-timePay: RO9,000.000 - RO15,000.000 per yearExpected hours: 40.0 per weekWork Location: In person

IT Support

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314 it support specialist jobs In Seeb

IT Support Specialist

IT Support Specialist

Senior IT Support Specialist

IT Support & Security Specialist

IT support analyst

IT SUPPORT OFFICER

IT Support