technical engineer

technical manager

general technician

it support engineer

it support

it technical support specialist

TALENTMATE

<div>
 
 Job Description
 
 
 
 The IT Support Specialist 05N25 is a key role within our technology infrastructure, responsible for providing technical assistance and support to ensure the smooth operation of IT systems. You will be the go-to person for all computer software and hardware issues across the organization. Your role is crucial in maintaining the technological resources and resolving issues promptly to ensure an efficient business environment. A successful IT Support Specialist will have excellent troubleshooting capabilities, outstanding communication skills, and a solid understanding of various systems and networking concepts. The ability to adapt quickly and handle a wide range of technical scenarios will be essential in this dynamic and fast-paced position. Join our team to aid in driving the seamless operations of our IT functions.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide first-line technical support to internal and external clients via multiple channels.
 </li>
 <li>
 Diagnose and resolve technical hardware and software issues efficiently and effectively.
 </li>
 <li>
 Manage the setup and configuration of desktop computers, peripherals, and accounts.
 </li>
 <li>
 Maintain a detailed log of all issues, solutions, and steps taken using the help desk software.
 </li>
 <li>
 Assist with the installation, upgrade, and documentation of hardware and software systems.
 </li>
 <li>
 Create and maintain network users, email accounts, and security permissions as directed.
 </li>
 <li>
 Work closely with IT team members to implement projects and support processes.
 </li>
 <li>
 Provide training and support documentation to users on new technologies or software.
 </li>
 <li>
 Conduct routine system checks to ensure the smooth running of IT operations.
 </li>
 <li>
 Stay updated with technological trends and industry news to bring innovative solutions.
 </li>
 <li>
 Collaborate with vendors and third-party service providers for problem resolution.
 </li>
 <li>
 Ensure compliance with IT policies, procedures, and data protection regulations.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or related field preferred.
 </li>
 <li>
 At least 2-3 years of experience in IT support or similar technical role.
 </li>
 <li>
 Strong knowledge of computer hardware, software, and basic networking principles.
 </li>
 <li>
 Proficient in troubleshooting technical issues using diagnostic tools and system checks.
 </li>
 <li>
 Excellent verbal and written communication skills with a customer-focused approach.
 </li>
 <li>
 Ability to work independently and as a part of a team in a fast-paced environment.
 </li>
 <li>
 Certifications such as A+, Microsoft Certified Professional (MCP) are advantageous.
 
 
 </li>
 </ul>
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Information Technology (IT) Company Industry/
 
 
 Sector: Recruitment &amp; Staffing
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

IT Support Specialist 05N25

Nahdi Medical Co.

<div>
 
 Job Description
 
 
 
 Act as the first level of IT technical support to Nahdi users in UAE Warehouse, Office, and Pharmacies regarding the hardware, software and inftrastructure to facilitate Nahdi&rsquo;s operations, maintain all the hardware devices and the software, and ensure standardization.
 
 
 
 Accountabilities
 
 :
 
 
 Hardware &amp; Software Issues/Requests:
 
 
 <ul>
 <li>
 Receive Nahdi users&rsquo; software and hardware issues/requests through e-mail, system alerts&hellip;etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.
 </li>
 <li>
 Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.
 </li>
 <li>
 Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.
 </li>
 <li>
 Prepare new POS units and install all standard software&rsquo;s (Oracle Retail program, antivirus, Open Office, etc&hellip;.) for delivery to stores.
 </li>
 <li>
 Escalate and Report un-resolved issues to the POS Supervisor until resolved.
 </li>
 <li>
 Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.
 </li>
 <li>
 Install and maintain POS printers and accessories.
 </li>
 <li>
 Conducting regular visits as a preventive action.
 
 
 </li>
 </ul>
 New Hires:
 
 
 <ul>
 <li>
 Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain&hellip;.etc to ensure providing the IT services as per the job profile. Hardware &amp; Software:
 </li>
 <li>
 Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form &ndash;to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.
 </li>
 <li>
 Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.
 </li>
 <li>
 Maintain the users&rsquo; software and applications (such as antivirus, Microsoft Office&hellip;etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.
 
 
 </li>
 </ul>
 Infrastructure:
 
 
 <ul>
 <li>
 Manages network &amp; communication issues of the data center Operations
 </li>
 <li>
 Troubleshoot network problems when occurred and prepare incident reports
 </li>
 <li>
 Implement approved network security policies and procedures
 </li>
 <li>
 Monitor network for any un-usual activity
 
 
 </li>
 </ul>
 Trends &amp; Technologies:
 
 
 <ul>
 <li>
 Keep up-to-date with new trends and technologies in IT field
 
 
 </li>
 </ul>
 
 Work Environment:
 
 
 
 <ul>
 <li>
 Indoors : 100%
 </li>
 <li>
 Outdoors : 0%
 </li>
 <li>
 Working Days : 5 Working Days
 </li>
 <li>
 Days off : 2 Days Off
 </li>
 <li>
 Working Hours : 8:00 AM &ndash; 6:00 PM (1 hour break) (on call)
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Education: BSc in IT (or related)
 </li>
 <li>
 Experience 1 - 2 Years of Experience
 </li>
 <li>
 Computer Skills:
 </li>
 <ul>
 <li>
 MS Office Suite
 </li>
 <li>
 Networking Basics
 </li>
 <li>
 Windows installation
 </li>
 <li>
 Infrastructure Knowledge
 </li>
 </ul>
 <li>
 Languages: English - Arabic
 </li>
 </ul>
</div>

IT Operations Support Specialist (2023311)

Nahdi

<div>Act as the first level of IT technical support to Nahdi users in UAE Warehouse, Office, and Pharmacies regarding the hardware, software and inftrastructure to facilitate Nahdi&rsquo;s operations, maintain all the hardware devices and the software, and ensure standardization. 
Accountabilities :
Hardware &amp; Software Issues/Requests:
<ul><li>Receive Nahdi users&rsquo; software and hardware issues/requests through e-mail, system alerts&hellip;etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.
</li><li>Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.
</li><li>Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.
</li><li>Prepare new POS units and install all standard software&rsquo;s (Oracle Retail program, antivirus, Open Office, etc&hellip;.) for delivery to stores.
</li><li>Escalate and Report un-resolved issues to the POS Supervisor until resolved.
</li><li>Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.
</li><li>Install and maintain POS printers and accessories.
</li><li>Conducting regular visits as a preventive action.
</li></ul>New Hires:
<ul><li>Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain&hellip;.etc to ensure providing the IT services as per the job profile.
 
Hardware &amp; Software:
</li><li>Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form &ndash;to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.
</li><li>Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.
</li><li>Maintain the users&rsquo; software and applications (such as antivirus, Microsoft Office&hellip;etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.
</li></ul>Infrastructure:
<ul><li>Manages network &amp; communication issues of the data center Operations
</li><li>Troubleshoot network problems when occurred and prepare incident reports
</li><li>Implement approved network security policies and procedures
</li><li>Monitor network for any un-usual activity
</li></ul>Trends &amp; Technologies:
Keep up-to-date with new trends and technologies in IT field 
<ul><li>
 
</li></ul>Work Environment:
<ul><li>Indoors : 100%
</li><li>Outdoors : 0%
</li><li>Working Days : 5 Working Days
</li><li>Days off : 2 Days Off
</li>Working Hours : 8:00 AM &ndash; 6:00 PM (1 hour break) (on call) 
<li>
 
</li></ul>Job Requirements:
<ul><li>Education: BSc in IT (or related)
</li><li>Experience 1 - 2 Years of Experience
</li><li>Computer Skills:
<ul><li>MS Office Suite
</li><li>Networking Basics
</li><li>Windows installation
</li><li>Infrastructure Knowledge
</li></ul></li><li>Languages: English - Arabic</li></ul></div>

BlackStone eIT

<div>BlackStone eIT is at the forefront of technological innovation, and we are seeking a Banner SIS Technical professional to join our talented team. In this role, you will be responsible for the technical implementation, maintenance, and support of the Banner Student Information System (SIS). Your expertise will play a pivotal role in ensuring that our clients can efficiently manage their student information and associated processes.<h3 class="jobSectionHeader">
Responsibilities</h3> 
<ul>
<li>Manage the implementation and configuration of Banner SIS solutions to meet client requirements.</li>
<li>Provide technical support to clients, assisting with issues related to Banner SIS and system integrations.</li>
<li>Collaborate with functional teams to understand and define student information processes and workflows.</li>
<li>Develop and maintain documentation related to technical specifications, system configurations, and support procedures.</li>
<li>Conduct system testing and validation to ensure system integrity and performance.</li>
<li>Monitor system performance, troubleshoot issues, and implement enhancements for optimal functionality.</li>
<li>Assist in the training of end-users on system functionalities and best practices.</li>
<li>Stay current with software updates and industry trends to provide informed recommendations to clients.</li>
</ul>Requirements<ul>
<li>
Experience: Minimum 7 - 10 years as a Banner SIS Technical Consultant.
</li><li>Banner SIS Technical Knowledge: Strong expertise in Banner (Version 9) modules and add on components technical areas - Admissions, Student Records, Registration, Scheduling, Academic History, Academic Advising, Graduation, Banner Accounts Receivable, Banner Self Services, Degree Works, Courseleaf CMS etc.
</li><li>Hands-on experience in system configuration, customization (using Page Builder , Banner Extensibility , .NET etc..), workfows, business rules, and automation.
</li><li>Strong Proficiency in Oracle Database, SQL, PL/SQL, performance tuning, and data management.
</li><li>Skilled in programming/scripting: PL/SQL, .NET Core, Python, Oracle Forms ; experience with Banner Extensibility Framework (BEF).
</li><li>Integration Knowledge: Understanding of Banner integrations with Degree Works, Blackboard Ultra LMS, Oracle Fusion Cloud ERP, Courseleaf Curriculum Management system , Class Scheduling , Exam Scheduling and other systems; familiarity with integration tools and data interfaces.
</li><li>Expertise in reporting and analytics using Argos, Jasper Reports, Power BI, Oracle Reports, SAP Business Objects, and custom SQL queries.
</li><li>Knowledge of data security, compliance, audit logs, and access controls for student information.
</li><li>Experience with Banner SaaS migration, upgrade, re-engineering of integrations and implementation
</li><li>Experience in version upgrades, new feature/functionality/module implementations, change management, user training, and documentation.
</li><li>Strong skills in performance monitoring, optimization, and troubleshooting.
</li><li>Experience working with Ellucian and third-party vendors for support, upgrades, and enhancements.
</li><li>Excellent communication, stakeholder management, and collaboration skills
</li><li>Beneficial Certifications: Ellucian Banner certifications, Agile SCRUM, PMP, ITIL Foundation etc
</li></ul>Benefits<ul>
<li>Paid Time Off</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Banner SIS Technical

BlackStone eIT is in search of a dedicated IT Support Specialist to join our dynamic team. This position is essential for managing and resolving technical issues faced by employees and clients alike. As an IT Support Specialist, you will utilize your problem-solving skills and technical knowledge to ensure a seamless IT experience across our organization. Key Responsibilities <ul> <li>Provide first-line support to users facing hardware, software, and network issues.</li> <li>Troubleshoot and resolve incidents in a timely manner to maintain operational efficiency.</li> <li>Document all support requests and outcomes within our ticketing system.</li> <li>Set up and configure computers, printers, and other peripheral devices.</li> <li>Offer user training and guidance on software applications and IT policies.</li> <li>Collaborate with the IT team to enhance and optimize IT processes.</li> <li>Keep abreast of emerging trends in technology and support practices.</li> <li>Assist in IT projects and initiatives as required.</li> </ul>

IT Support

RECRO NET INFORMATION TECHNOLOGY CONSULTANTS L.L.C

• Bachelor&#x27;s degree in Business Administration, Marketing, or related field• Minimum of 5 years of experience in IT sales or a related field• Minimum of 3 years of experience in UAE for Sales• Proven track record of meeting or exceeding sales targets• Strong communication, negotiation, and interpersonal skills• Excellent presentation and demonstration skills• Ability to work independently and as part of a team• Familiarity with CRM software and sales forecasting tools• Willingness to travel to meet with clients as needed ( GCC / Saudi Arab)

IT  Sales & Business Support Specialist

Orbit Pix information technology llc

Job Description: Sales Specialist - IT SolutionsPosition: Sales Specialist - IT Solutions Location: Dubai, UAEJob Overview:We are seeking a highly motivated and results-driven Sales Specialist with an in-depth understanding of IT hardware, wireless solutions, ELV systems, and home automation. The ideal candidate will have proven experience in CCTV, IP telephony, AV automation, and project-based sales. You will be responsible for driving sales, developing new business relationships, and managing large-scale projects in the IT and AV sectors. A solid technical understanding of IT hardware, ELV, and smart systems is required.Key Responsibilities:<ul><li>Sales Execution: Drive sales of CCTV, wireless solutions, home automation, AV automation, and IP telephony systems to businesses and residential clients.</li><li>OEM and Project Sales: Manage relationships with OEMs, distributors, and system integrators to execute and close projects in the ELV, IT, and AV sectors.</li><li>Pre-Sales Support: Provide technical consultation and product recommendations, ensuring the solutions meet client specifications.</li><li>Project Management: Coordinate the end-to-end process for system installations and integration, from initial client meetings to post-sales support.</li><li>Market Research: Stay updated on industry trends, technology advancements, and competitors to identify new business opportunities.</li><li>Client Relationship Management: Build and maintain strong relationships with clients to ensure long-term business growth and repeat sales.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in sales of IT hardware, wireless solutions, CCTV, AV systems, and ELV solutions.</li><li>Proven track record of sales success with OEMs and managing large-scale projects.</li><li>Hands-on experience with AV automation, wireless networks, and home automation systems.</li><li>Strong technical knowledge in IT hardware, networking, and smart systems.</li><li>Excellent communication and negotiation skills.</li><li>Valid UAE driving license and willingness to travel for client meetings and site visits.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED7,000.00 per month

IT Sales Executive / Corporate Sales/BDM

Explore 10000+ It technical support specialist in Dubai this November. Find roles across top companies and apply now to boost your career.

10000 it technical support specialist jobs IN Dubai

IT Support Specialist 05N25

IT Operations Support Specialist (2023311)

IT Operations Support Specialist (2023311)

Banner SIS Technical

IT Support

IT Sales & Business Support Specialist

IT Sales Executive / Corporate Sales/BDM