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it training specialist

<div><div>GHJ Search and Staffing serves as the recruitment division of GHJ, a prominent national accounting and advisory firm. Our team provides qualified Accounting and Finance professionals on a temporary and permanent basis across a broad range of industries. GHJ&rsquo;s relationship with our Global Advisory and Accounting Network provides the resources needed to better understand client&rsquo;s needs, attract a higher caliber of candidates and assess candidate potential.</div><div></div><div><br>
A well-established, multi-office law firm is seeking an experienced <b>IT Training Specialist</b> for its Los Angeles office. This is an excellent opportunity for a motivated professional who wants to contribute to a dynamic team of attorneys, paralegals, and administrative staff.</div><div></div><div><br>
This is a full-time, hourly, non-exempt position reporting to firm leadership. After 90 days of employment, a hybrid schedule (one remote day per week) will be available.</div><div></div><div><b><br>
Position Overview</b></div><div>
The IT Training Specialist supports the firm&rsquo;s technology and training initiatives in collaboration with leadership and external technology vendors. This role is responsible for developing, implementing, and delivering comprehensive training programs for attorneys and staff; creating written and digital training materials; assisting with website updates; evaluating emerging legal technologies (including AI tools); and helping the firm stay current with advancements in legal innovation.</div><div></div><div><br>
The position includes conducting instructor-led training for new hires and existing personnel; delivering applications training through classroom sessions, virtual platforms, e-learning modules, and video-based instruction; designing and developing instructor-led, virtual, recorded, and AI-enhanced learning content; and exploring innovative instructional methods to improve engagement and retention.</div>
<h3 class="jobSectionHeader"><b>Responsibilities</b></h3><ul><li>
Develop and implement firmwide training programs and create supporting written and electronic materials.</li><li>
Deliver instructor-led, virtual, and recorded training clearly and effectively.</li><li>
Provide applications training via classroom, e-learning, and remote platforms.</li><li>
Schedule and execute well-organized, comprehensive training sessions.</li><li>
Identify evolving technology training needs and collaborate with management to design effective programs.</li><li>
Provide recommendations regarding training tools, initiatives, and long-term development strategies.</li><li>
Develop engaging learning experiences using multimedia tools, AI resources, and innovative instructional formats.</li><li>
Design, write, and maintain training documentation and reference materials in accordance with documentation standards.</li><li>
Create and develop e-learning modules, including scripting and storyboarding.</li><li>
Lead the implementation and administration of a Learning Management System (LMS).</li><li>
Develop and deliver orientation training on Windows, Microsoft Office, and other firm software.</li><li>
Manage and enhance the firm&rsquo;s intranet, including content updates, user guides, and training sessions.</li><li>
Develop technology test plans and perform testing as needed.</li><li>
Evaluate and support implementation of emerging legal technologies, including AI-powered productivity tools.</li><li>
Assist with software rollouts and ERP platform implementation through training and documentation.</li><li>
Monitor trends in legal technology and training practices; collaborate with leadership and vendors to enhance initiatives.</li><li>
Provide firmwide technical support as needed, including application support and website/communication updates.</li><li>
Perform additional duties as assigned.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Bachelor&rsquo;s degree preferred.</li><li>
Minimum of three years of software training experience in a similarly sized, multi-office law firm or legal services organization preferred.</li><li>
Classroom training experience required.</li><li>
Strong technical writing and instructional design skills.</li><li>
Ability to communicate complex technical concepts clearly to non-technical users.</li><li>
Exceptional interpersonal, written, and verbal communication skills.</li><li>
Strong analytical and problem-solving abilities.</li><li>
High attention to detail and strong proofreading skills.</li><li>
Ability to manage multiple priorities effectively.</li></ul><h3 class="jobSectionHeader"><b>
Technical Knowledge</b></h3><ul><li><i>
Proficiency in standard legal and business software platforms, including:</i></li><li>
Microsoft Windows</li><li>
Microsoft Office (Word, Excel, Outlook, PowerPoint)</li><li>
Document management systems</li><li>
Legal macro and forms software</li><li>
PDF editing and redlining tools</li><li>
Metadata management tools</li><li>
Court e-filing processes (California experience preferred)</li><li>
ERP systems (experience preferred)</li><li>
AI-powered legal tools and productivity platforms (highly desirable)</li><li>
Familiarity with graphic design or content creation tools is a plus</li><li>
Exposure to VoIP phone systems is preferred</li></ul><div>
#GHJSS #LI-MO1</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

IT Training Specialist

Musick, Peeler & Garrett LLP

<p></p><div><p><b>IT TRAINING SPECIALIST &ndash; LOS ANGELES</b></p><p>
We have an exciting opportunity for an IT Training Specialist in the Los Angeles office at Musick, Peeler &amp; Garrett LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of attorneys, paralegals and staff.</p><p>
This position reports directly to the Director of Administration and is a full-time, hourly, non-exempt role. After 90 days of employment, the position will be eligible to work remotely one day per week.</p><p>
The IT Training Specialist is responsible for supporting the firm&rsquo;s technology and training initiatives in collaboration with firm leadership and external technology vendors. General responsibilities include developing, implementing and delivering training programs for all attorneys and staff; preparing written and electronic training materials; assisting with firm website updates; supporting the evaluation and testing of emerging legal technologies, including AI tools; and helping the firm remain current with advancements in legal technology and innovation.</p><p>
This position conducts instructor-led training for new hires; delivers applications training via classroom, e-learning, video-based instruction, and remote (virtual) platforms; designs and develops instructor-led, virtual, recorded, and AI-enhanced learning content; and explores innovative delivery methods including short-form video, interactive demonstrations, and emerging technologies to enhance user engagement and retention.</p><p><b>
Responsibilities and Duties:</b></p><ul><li>Implements training programs for all attorneys and staff and prepares written and electronic training materials to supplement classroom instruction.</li><li>Conducts all training&mdash;instructor-led, virtual, and pre-recorded&mdash;in a clear and organized manner, in a voice that is audible and a fashion that clearly and effectively conveys the information being presented.</li><li>Delivers applications training via classroom, e-learning and remote (virtual) platforms.</li><li>Schedules and implements training programs that are comprehensive, well-prepared and educationally sound.</li><li>Anticipates and identifies evolving firm technology training needs, collaborates with managers to design effective programs, and makes thoughtful recommendations to firm management regarding training initiatives, tools, and long-term development strategies.</li><li>Demonstrates creativity in developing engaging educational experiences, leveraging multimedia, AI tools, and innovative instructional formats to support diverse learning styles.</li><li>Designs, develops, writes and maintains effective reference materials for training, clearly written, and in accordance with team documentation standards.</li><li>Designs, scripts, storyboards, and develops e-learning modules to demonstrate technology use.</li></ul><p></p><ul><li><br>
Spearheads the design and implementation of a Learning Management System and manages its ongoing administration in collaboration with firm management.</li><li>Develops, updates, and provides orientation training on current Windows, Microsoft Office and other firm-related software, in collaboration with the Human Resources Department.</li><li>Leads the design, implementation, training, and ongoing management of the firm&rsquo;s Intranet, including updating content, ensuring accuracy and organization, developing user guides and training sessions, and driving enhancements to improve functionality and engagement firmwide.</li><li>Develops technology test plans and performs technology testing, on an as needed basis, with the guidance and support of Firm leadership and department managers and directors.</li><li>Assists with evaluating, testing, and supporting the deployment of emerging legal technologies, including AI-driven tools such as Microsoft Copilot, CoCounsel, and other productivity platforms.</li><li>Supports implementation and user adoption of new software systems, including ERP platforms such as Aderant, through training, documentation, and rollout coordination.</li><li>Monitors trends in legal technology, training trends and advancements, including participation in industry organizations such as ILTA (or similar organizations), collaborates with Firm leadership and external vendors to enhance training initiatives and technology utilization.</li><li>Provides technical support firm-wide as needed such as assistance with posting content on firm website and eblasts for firm newsletters. This also includes Help Desk support for all application support needs and requests; provides support of standard end user applications and/or software general computer issues.</li><li>Other duties and tasks as assigned by supervisors.</li></ul><p><b>
Knowledge, Skills and Abilities:</b></p><p>
A firm understanding of software instruction and technical writing is required. Bachelor's degree and a minimum three years&rsquo; experience in software training position in a law firm environment in a similarly sized, multi-office legal services organization is preferred. Classroom training experience is required.</p><p>
Exceptional skills are required in communicating complex technical concepts in a manner readily understood by non-technical users, both orally and literally. High attention to detail. Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. Maintain applicable proficiency in all Firm standard software. These include, but are not limited to: Microsoft Windows, Microsoft Office: Word, Excel and Outlook, iManage DeskSite and FileSite, legal macro systems (CCC, iCreate, MacPac, etc.) Adobe Acrobat Professional, software for redlining (CompareDocs, DeltaView) Best Authority, legal forms generating products (West Doc Builder) Compulaw and VisionSync, pdfDocs Desktop and metadata software such as CleanDocs.</p><p>
Musick Peeler</p><p>
1129030.1</p><p>
Strong understanding of Microsoft or computer field principles and standards. Familiar with the efiling process as required by California courts. Ability to multi-task and prioritize workloads. Ability to present ideas in a clear, business-friendly and user-friendly language.</p><p>
Advanced knowledge of Word/Excel/PowerPoint/Outlook is also required. Demonstrated technical knowledge and skills. Must possess discretion in working with confidential data, strong proofreading skills, etc. Experience with other technology, such as VoIP phone systems, is highly preferred. Familiarity with ERP systems such as Aderant is preferred but not required. Exposure to AI-powered legal tools and productivity platforms is highly desirable. Experience with graphic design or content creation tools such as Adobe Photoshop, Snagit, or similar platforms is a plus. An interest in emerging legal technology trends and the ability to support vendor coordination and user adoption initiatives is strongly valued.</p><p>
Provides a professional, positive and engaging learning experience that encourages professional development and growth. Cultivates a supportive and constructive learning environment.</p><p><b>
Benefits/Comp:</b></p><p>
We offer a collaborative and professional work environment with a competitive salary and excellent benefits. A summary of our benefits includes:</p><ul><li>Retirement: 401(k) plan with annual employer contribution; employee deferrals</li><li>Healthcare: Medical (HMO/PPO options), dental, and vision coverage; Dependent coverage, domestic partners coverage is available</li><li>Life Insurance: Group and supplemental life insurance options available</li><li>Disability: Long-term disability and long-term care insurance options available</li><li>Wellbeing: Employee wellbeing initiatives, including EAP professional counseling and referral services</li><li>Paid Time Off: Competitive vacation and sick leave; paid firm holidays</li><li>Commuting: Parking is covered/travel allowance offered</li><li>Celebrations: Events for holidays, birthday commemorations, special staff acknowledgments and annual events</li><li>Flexible Spending Account (FSA)/Plans &ndash; Sections 125 and 132 plans available</li><li>Professional Development: On-boarding and in-house training programs, continuing learning and professional growth and development opportunities</li><li>Remote Work: Hybrid schedule available for this position after 90-days</li></ul><p>
The salary range for this position is $115K - $135K DOE.</p><p>
Interested and qualified candidates should forward resumes to the Human Resources Dept. at personneldept@musickpeeler.com for consideration.</p><p>
Firm Info:</p><p>
Please visit www.musickpeeler.com for more detailed information about our firm.</p><p>
Musick, Peeler &amp; Garrett LLP provides equal employment opportunity to all employees and applicants without regard to race, color, creed, gender, religion, marital status, age, national origin, sex or any other applicable category protected by state and/or federal laws. In addition to federal law requirements, Musick, Peeler &amp; Garrett LLP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the firm has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, retention, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p></div>

IT Support Specialist/Trainer

Galapagos Federal Systems

<div>Overview:
<div><b>
Job Summary</b></div><div></div><div><br>
Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Intel and Operations Specialist, SME position. This role offers the opportunity to work with a diverse and talented group of individuals committed to driving success.</div><div><br>
The ideal candidate will be responsible for conducting research, analyzing data, and generating accurate information products using the BMC3I Elite platform. This role manages information requests, synthesizes complex data from multiple BMC3I Elite modules, and ensures stakeholders receive timely, clear, and actionable analyses to support operational, technical, and leadership decision-making.</div><div><br>
The ideal candidate combines strong research and analytical capabilities with hands-on experience working in BMC3I Elite environments, enabling efficient knowledge retrieval, workflow support, and high-quality information response execution.</div><div></div><div><b><br>
Key Responsibilities</b></div><div></div><div><br>
The Intel and Operations Specialist, SME will:</div><ul><li>
Use BMC3I Elite/Helix modules to gather data, extract insights, and compile information for internal and external requests</li><li>
Analyze platform data such as service records, workflows, performance metrics, change/incident data, and configuration items</li><li>
Validate data accuracy and ensure consistency across BMC3I Elite modules and other enterprise sources</li><li>
Receive, track, prioritize, and manage information requests using BMC3I Elite workflows, service categories, and automation capabilities</li><li>
Coordinate with technical teams, program leads, and SMEs to collect necessary inputs for responses</li><li>
Monitor request life cycle progress and provide regular updates to stakeholders</li><li>
Create reports, dashboards, briefs, FAQs, summaries, and research products using BMC3I Elite dashboards, reporting tools, or integrated analytics</li><li>
Maintain organized documentation of research findings, sources, and request outcomes in BMC3I Elite knowledge and documentation modules</li><li>
Enhance response templates, SOPs, and knowledge articles to improve repeatability and accuracy</li><li>
Work with program managers, system administrators, and leadership to clarify request requirements and expected deliverables</li><li>
Provide data-driven recommendations and decision-support materials based on research findings</li><li>
Serve as a liaison between technical teams and non-technical audiences to ensure clarity in responses</li><li>
Recommend enhancements to BMC3I Elite workflows, knowledge modules, and reporting configurations to improve efficiency</li><li>
Identify automation opportunities to streamline information responses and reduce manual workload</li><li>
Support continual improvement initiatives related to data integrity, response quality, and communication standards</li></ul>
Responsibilities:
<div><b>
Skills &amp; Experience</b></div><div><br>
The Intel and Operations Specialist, SME must have:</div><ul><li>
Active TS/SCI with SAP Access</li><li>
12+ years of experience in research, information analysis, ITSM analytics, knowledge management, or program support</li><li>
Hands-on experience using BMC3I Elite, BMC3I Helix, or similar ITSM/ESM platforms for data retrieval, reporting, and research</li><li>
Strong analytical skills with the ability to evaluate service data, workflows, KB articles, and enterprise metrics</li><li>
Proficiency with dashboards, reporting modules, and data visualization within BMC3I Elite or integrated tools (e.g., Power BI)</li><li>
Strong ability to write, edit, and produce high-quality information summaries and technical briefs</li><li>
Experience managing intake and response workflows in enterprise platforms</li><li>
Strong communication and interpersonal skills with the ability to explain complex data clearly</li><li>
Ability to work under tight deadlines and manage multiple concurrent requests</li><li>
Demonstrated ability to collaborate with cross-functional teams in fast-paced technical environments</li></ul><div><b><br>
Education &amp; Certifications</b></div><div><br>
The Intel and Operations Specialist, SME must meet the following:</div><div><br>
Required</div><ul><li>
Bachelor&rsquo;s degree in Information Systems, Communications, Knowledge Management, Business Administration, Intelligence or Data Analysis, or a related field</li></ul><div><br>
Preferred
</div><ul><li>Master&rsquo;s degree (e.g., MPA, MS in Data Analytics, MSIS)</li><li>
BMC Elite/BMC Helix platform certification or training</li><li>
ITIL v4 Foundation</li><li>
Knowledge Management certifications (e.g., KMI, AIIM)</li><li>
Analytics or reporting certifications (e.g., CAP, Power BI Analyst)</li></ul><div><b>
Benefits</b></div><br>
<div></div><ul><li>
Medical, dental, vision, disability, and life insurance</li><li>
Flexible Spending Accounts</li><li>
401(k)</li><li>
PTO</li><li>
Paid Parental Leave</li><li>
Tuition reimbursement</li><li>
Paid federal holidays</li></ul><div></div><div><b><br>
Security Clearance</b></div><div></div><div><br>
Must be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.</div><div></div><div><b><br>
Physical Requirements</b></div><div></div><div><br>
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.</div><div></div><div><b><br>
Company Summary</b></div><div></div><div><br>
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design &amp; Installation, Cybersecurity Engineering &amp; Support, Application Integration &amp; Development, Software &amp; Hardware Engineering, Network &amp; Systems Management, Information Systems Security, and Business Management Services.</div><div></div><div><br>
Leveraging over 30 years of providing IT services to the federal &amp; commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.</div><div></div><div><br>
Our service commitment is simple - &quot;Quality IT Solutions... On Time &amp; On Budget.&quot;</div><div></div><div><b><br>
Company Employment Statement</b></div><div></div><div><br>
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><br>
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.</div>
Posted Salary Range: USD $250,000.00 - USD $290,000.00 /Yr.</div>

Intel and Operations Specialist, SME

Keck Medicine of USC

<div>
 Codes and abstracts documents such as patient charts and pathology reports utilizing diagnostic codes. Enters data into computer system(s).
 <br/>
 <br/>
 <strong>
  Essential Duties
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Abstracts and assigns accurate Evaluation and Management (E&amp;M) codes, ICD diagnoses, current procedural terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS), modifiers and quantities derived from medical record documentation (paper or electronic).
  </li>
  <li>
   Reviews and edits previously submitted charges as needed due to identified billing errors and/or insurance requirement changes.
  </li>
  <li>
   Provides completed patient data to billing staff or designated personnel.
  </li>
  <li>
   Answer incoming calls from billers, front desk staff and clinical staff as needed assisting in what may be necessary to satisfactory resolution of the issues.
  </li>
  <li>
   Review and resolve insurance denials by examining the provider documentation.
  </li>
  <li>
   Consults with medical providers to clarify missing or inadequate record information and to determine appropriate diagnostic and procedure codes. Provides thorough, timely and accurate review of ICD10 and/or CPT code assignments with physician.
  </li>
  <li>
   Performs other duties as assigned.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Req High school or equivalent
  </li>
  <li>
   Req Specialized/technical training; Combined experience/education as substitute for minimum education Graduation from a formal coder training program or completion of academic class in medical coding
  </li>
  <li>
   Combined experience/education as substitute for minimum education
  </li>
  <li>
   Req 2 years; Combined education/experience as substitute for minimum experience 2 years' coding experience.
  </li>
  <li>
   Req Experience in using a computerized coding &amp; abstracting software and an encoding/code-finder database systems.
  </li>
  <li>
   Req Demonstrates excellent verbal and written communication skills.
  </li>
  <li>
   Req Organization/time management skills.
  </li>
  <li>
   Req Able to function independently and as a member of a team.
  </li>
  <li>
   Req Demonstrate excellent customer service behavior.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Licenses/Certifications
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Req Certified Professional Coder - CPC (AAPC) OR AHIMA Certified Coding Specialist-Physician (CCS-P);
  </li>
  <li>
   *Certified Coding Specialist (CCS) in lieu of (CCS-P) acceptable for employees hired prior to April 30, 2020.
  </li>
  <li>
   Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 The hourly rate range for this position is $33.00 - $54.02. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
 <br/>
 <br/>
 <strong>
  Job ID
 </strong>
 REQ20172422
 <strong>
  Posted Date
 </strong>
 02/20/2026
 <br/>
 <br/>
 Apply
 <br/>
 <br/>
 Current employees apply here
</div>


Coder - Coding Services - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

MLK Community Healthcare

<div><div><div><b>Pay Rate Type</b></div>
Hourly</div>
<div><div><b>Salary Range (Depending on Experience)</b></div>
$21.00 - $28.00</div><br>
<p></p><div><div><p>If you are interested please apply online, send your resume to <b>Marismartinez@mlkch.org</b><b>
</b></p><p><b>POSITION SUMMARY</b></p><p>
The Outreach Specialist will conduct community outreach at health centers, provider offices and other social service sites aimed at recruiting and enrolling eligible prenatal clients into the Welcome Baby program. They will work with various entities to obtain referrals, such as the OB clinics and providers with Labor and Delivery privileges. They will also be responsible for developing relationships with key community contacts, maintaining prenatal outreach logs, following up with and referring potential clients to the Welcome Baby program. The WB Outreach Specialist will work closely with the Welcome Baby Program Manager, Clinical Supervisor, Grant Coordinator/Hospital Liaison and other program staff to provide input into the development of program documentation, training, procedures, and overall structure of the program. The Welcome Baby Community Outreach Specialist will follow Welcome Baby protocols as developed by First 5 LA and will complete other duties as assigned. This is a part-time position, 30 hours per week- Grant Funded.</p><p>
The Hospital Liaison will have experience conducting standardized family assessments. The Hospital Liaison will introduce the Welcome Baby program and describe the opportunities and services to patients during the hospital visit. The goal of the hospital visit is to invite patients to participate or continue participation in the program; observe parent-infant interaction when possible; assess for social support, infant feeding, and maternal depression; and complete the Bridges for Newborn Screening Tool. The Hospital Liaison will also attend off-site Welcome Baby mandatory meetings and trainings. The Hospital Liaison will be certified in Lactation Education (CLE); or certification must be completed within six months of hire; alternately, staff may be certified lactation consultant (CLC) or international board-certified lactation consultant (IBCLC). The Hospital Liaison will work closely with the Welcome Baby Program Manager, Clinical Supervisor, Grant Coordinator/Hospital Liaison and other program staff.</p><p>
25% of this position will be dedicated to the Outreach Specialist role and 25% will be dedicated to the Hospital Liaison role</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><p></p><p><b><br>
Outreach Specialist Key Position Responsibilities:</b></p><ul><li>Ability to function as a member of an interdisciplinary team and work closely with all program staff to provide a continuum of services.</li><li>Ability to develop relationships with providers and community organizations and provide input on communication and outreach strategies.</li><li>Experience working with families from diverse age, cultural, and ethnic backgrounds.</li><li>Conduct outreach (group and one-on-one) at provider sites and community-based organizations to recruit potential clients.</li><li>Contact potential clients from outreach to encourage participation in the program and enroll them, if appropriate.</li><li>Conduct client intakes, including collecting key information in a sensitive and nonjudgmental manner.</li><li>Identify appropriate resources for clients and provide referrals as needed during the intake process.</li><li>Ability to adhere to all program guidelines, policies and protocols and actively work toward achieving the goals of the program.</li><li>Empathy, warmth, and the ability to establish ongoing supportive relationships with an ethnically diverse population.</li><li>Participates in appropriate community meetings and marketing and communications efforts as needed.</li><li>Provides input on communication and outreach strategies.</li><li>Develops trust and rapport with clients and provides support using an empathic and client-centered approach.</li><li>Completes all needed paperwork for each client in a timely and organized manner, including clear and well written progress notes.</li><li>Provides intake data to the Clinical Supervisor and administrative support staff in a timely manner for client enrollment and assignment.</li><li>Updates and shares community resources.</li><li>Attends and participates in all staff meetings, bi-weekly group reflective supervision, and individual group reflective supervision.</li><li>Participate in periodic Peer to Peer workshops, webinars and conference calls; and Welcome Baby and Home Visitation regional meetings.</li><li>Complete Welcome Baby training required for Outreach Specialist within one year of hire</li></ul><p><b>
Hospital Liaison Kep Positon Responsibilities:</b></p><ul><li>Responsible for approaching prospective clients at bedside to introduce the Welcome Baby program, verifies willingness to participate, obtains consent, and gathers referral information.</li><li>Responsible for developing a file for each client recruited into the program, documenting all contacts with the family and agencies and completing data forms and program documentation.</li><li>Responsible for developing trust and rapport with clients and provides support using an empathetic and client centered approach.</li><li>Responsible for adhering to all program guidelines, policies and protocols and actively works toward achieving goals of the program.</li><li>Responsible for the conducting an interview with each client recruited into the program, observing parent-infant interaction; assessing involvement of father or other secondary caretaker, level of social support, infant feeding and maternal depression; and provides breastfeeding support</li><li>Assists moms and infants with breastfeeding, education and resources</li><li>Effectively conducts required client assessments using standardized tools for maternal depression and a risk screening interview.</li><li>Works closely with the Program Director, Department Director and nurses to provide a continuum of services.</li><li>Confers with assigned nurse regarding need for any additional hospital services or referrals and assists with referral process, if needed.</li><li>Collaborates and acts as a liaison with other members of the healthcare team, including nurses, lactation specialists, social workers, and physician to coordinate provision of high quality patient care.</li><li>Attends and completes all trainings, including successful completion of CLE training program within 6 months of hire.</li><li>Attends and participates in all home visitation staff meetings, including bi monthly group reflective supervision.</li><li>Completes all needed paperwork for each client in a timely and organized manner, including clear and well written progress notes.</li><li>Independently recognizes and performs duties which need to be done without being directly assigned. Establishes priorities; organizes work and time to meet them.</li><li>Recognizes and responds to priorities, accepts changes and new ideas. Has insight into problems and the ability to develop workable alternatives.</li><li>Accepts constructive criticism in a positive manner.</li><li>Adheres to attendance and punctuality requirements per hospital policy. Provides proper notification for absences and tardiness. Takes corrective action to prevent recurring absences or tardiness.</li><li>Uses time effectively and constructively. Does not abuse supplies, equipment, and service.</li></ul><br>
<div></div>
</div></div><p></p><div><div><p><b>POSITION REQUIREMENTS</b></p><p><b>
A. Education</b></p><ul><li>Bachelor&rsquo;s degree in Child Development, Social Work, Psychology, Human Development, Public Health, Human Services, Women&rsquo;s Studies or a related field, plus experience.</li></ul><p><b>
B. Qualifications/Experience</b></p><ul><li>At least one year of experience in community outreach.</li><li>Background in conducting family assessments preferred.</li><li>At least one-year previous work experience in maternal and newborn health services.</li><li>Current BLS (AHA) required.</li><li>CLE Certified or obtain certification within 6 months of hire</li></ul><p><b>
C. Special Skills/Knowledge</b></p><ul><li>
Bilingual preferred.</li></ul></div></div></div><p></p>
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<div><div><b>Equal Rights Employer</b><br>
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Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, citizenship status, military service, or any other status protected by federal, state, or local laws. This application is intended for use in evaluating your application for employment.<br>
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<b>MLK Community Healthcare</b><br>
1680 E 120th Street<br>
Los Angeles, CA 90059<br>
Tel: 424-338-8000<br>
Email: info@mlkch.org<br>
www.mlkch.org</div></div></div></div>

Outreach Specialist/ Hospital Liaison (Welcome Baby Program)

Demant

<div>Overview:<div></div><p><br>
This position will be responsible for managing and directing all field sales activities to maintain and develop unit and dollar sales in the assigned territory. The Territory Manager will create and execute a Quarterly Account Plan (QAP) that will focus on top accounts and high value opportunities. The QAP will also require the territory manager to track market conditions, sales opportunities, and threats from competitors to increase territory sales. Individual will also be responsible for training surgeons and ancillary medical personnel on all proprietary implantable devices, equipment, and surgical procedures in the operating room. This position requires fiscal budget responsibility, ability to operate in a fast-paced and demanding work environment and working nights and weekends when required.</p><p></p><p><b><br>
The ideal candidate will be based in Northern California as the territory consists of the SF Bay area, Greater Sacramento, and Reno, NV.</b></p>
Responsibilities:
<ul><li>Effectively plan and build relationships to conduct sales presentations, meeting customers in person on a daily basis.
</li><li>Meet with existing customers and high value prospects to provide detailed sales presentations including technical understanding of products, anatomy, and hearing loss.
</li><li>Work with Regional Director to develop and coordinate sales strategies and plans.
</li><li>Provide technical expert level surgical training and operating room support to physicians and ancillary staff
</li><li>Work alongside Clinical Specialist to execute QAP and coordinate customer visits and responsibilities. Liaise between the company and the customers to maintain contracts on pricing, service, contracting, and new product additions.
</li><li>Generate and develop outside businesses accounts, through cold calling, to increase opportunity funnel.
</li><li>Regularly update all customers within designated territory on product modifications, changes, and enhancements.
</li><li>Attend and pass assessments of all trainings within designated time. Enhance up to date knowledge on new products, procedures, services, and tools by demonstrating in role play scenarios and at accounts.
</li><li>Maintain professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
</li><li>Effectively attending conferences and trade shows, both nationally and regionally.
</li><li>Use Business Intelligence and Salesforce analytic tools to maximize sales effectiveness and efficiency
</li><li>Prepare and present Sales/Marketing reports for Regional Director when requested.
</li><li>Perform updates and maintenance of accounts and customers including contact names, email, phone numbers and proper segmentation within Salesforce on a weekly basis.
</li><li>Provide and generate surgical quotes to customers for BAHS/implantable devices and follow up on those quotes to gain sales.
</li><li>Develop a time and territory management strategy and work closely with Clinical Specialist to fiscally manage the territory budget to maximize the impact in the market.
</li><li>Accurately identify customer needs and seek assistance on execution of plans as appropriate to maximize impact in region.
</li><li>Work to identify patient advocates and utilize them to provide mentoring opportunities with candidates and increase sales.
</li><li>Work closely with Education and Training to develop advanced training events when it meets the strategic need of the region.
</li><li>Identify referral sources, including other Demant organizations, within the region to engage in activities will positively affect sales.
</li></ul>Qualifications:
<ul><li>A minimum four-year college degree</li><li>
A minimum of 5 years of sales experience preferably in medical device/operating room field</li><li>
Experience within clinical settings including operating room support and/or sales of implantable hearing devices (BAHS/CI) is preferred but not required.</li><li>
Experienced in communicating, coaching, training surgeons and OR staff members.</li><li>
This Position requires extensive travel, at least 50%
</li></ul><p>We Create Trust &ndash; We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises.</p><div><br>
</div><p>We are Team Players &ndash; We collaborate and network effectively across Demant. We take initiative and help each other to achieve our ambitious goals.</p><div><br>
</div><p>We Create Innovative Solutions &ndash; We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness.</p><div><br>
</div><p>We Apply a Can-do attitude &ndash; We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act.</p><p></p><div><br>
What we have to offer:</div><div>
Medical, dental, prescription, and vision benefits</div><div>
24/7 virtual medical care</div><div>
Employee Assistance Program for you and your family</div><div>
401(k) with company match</div><div>
Company-paid life insurance</div><div>
Supplemental insurance for yourself, your spouse/partner, and your children</div><div>
Short-term and long-term disability insurance</div><div>
Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent Care</div><div>
Pet Insurance</div><div>
Commuter accounts</div><div></div><div><br>
The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</div><div></div><div><i><br>
The pay range for this position is expected to be between $90000 to $100000 per year; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</i></div></div>

Territory Manager

IQVIA

<div><div><div>Louisiana, United States of America | Full time | Home-based | R1530183</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><br>
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians and patients. A significant part of our business is acting as the company&rsquo;s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.</div><div>
IQVIA has the world&rsquo;s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.</div><div>
We are excited to announce that in partnership with our client, LENZ Therapeutics, we are currently looking for Pharmaceutical<b> Inside Sales Representative/Clinical Specialist </b>to join our team. In this position, you will discuss clinical information with Eye Care Physician (ECP) in the presbyopia space. The <b>Inside Sales Representative/Clinical Specialist </b>is primarily responsible for calling optometry and ophthalmology offices to discuss the presbyopia disease state and related clinical information with the Eye Care Physician. This role will be accountable for multiple productivity metrics and overachieving on key objectives. This is accomplished by establishing mutually beneficial business relationships with targeted eye care physicians in the presbyopia market. The Inside Clinical Call Specialist is also responsible for coordinating strategies with appropriate teammates to maximize productivity metrics and goals in the assigned territory.</div><div><b>
RESPONSIBILITIES</b></div><div>
Successful candidates will demonstrate ability in these areas; Specific responsibilities and tasks may extend beyond the below; however, these are descriptive of the role</div><ul><li>
Initiate outbound calls to Optometrists and Ophthalmologists to deliver effective discussions about presbyopia and related clinical information.</li><li>
Deliver key insights/clinical information to physician offices by liaising with receptionists, office-managers and other office staff to get to the Eye Care Physician.</li><li>
Over-Achieve on key productivity, development, and learning objectives.</li><li>
Engage targeted ECP and office staff with clinical information and services provided in compliance with LENZ Therapeutics&rsquo; policies.</li><li>
Ensure all calls/activities are entered into CRM system at time of discussion.</li><li>
Receive inbound calls if needed during operating hours.</li><li>
Continuous self-learning of the presbyopia market including new developments and updates.</li></ul><div><b>
Qualifications:</b></div><ul><li>
Four-year College Degree - Preferred</li><li>
Eye Care Experience &ndash; Strongly Preferred</li><li>
Minimum 1 to 3 years inside team experience, B2B territory management/account management experience, field team experience - Preferred</li><li>
Inside Pharmaceutical, Device, or MedTech team experience - Preferred</li><li>
Ability to understand and convey accurate complex information to Optometrists and Ophthalmologists, in an educated, articulate, and professional manner</li><li>
Experience developing and maintaining customer relationships</li><li>
Experience maintaining accurate records of all call activities</li><li>
Proven ability to consistently meet/exceed defined territory goals</li><li>
Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience</li><li>
High work ethic, reliable and punctual in reporting for scheduled work</li><li>
Plan and organize Territory to meet required call targets</li><li>
Make presentations (Details)</li><li>
Keep current with industry knowledge</li><li>
Advance listening, problem-solving and decision-making skills</li><li>
Excellent verbal and written communication skills</li><li>
Ability to effectively manage multiple tasks across multiple systems</li><li>
Ability to be flexible as needed to meet the fluctuating business needs</li><li>
Private, quiet, dedicated workspace required</li><li>
Maintain and update current and prospective target Healthcare professional profiles</li><li>
Maintain a professional image for Client</li><li>
Participate in all required training and team meetings</li><li>
Make complete, accurate and timely submission of all time-keeping, Details, call activity, within the approved CRM</li><li>
Compliance with the Approved Program, and proper use of Approved Materials and Program Budgets</li><li>
Participate or coordinate virtual and live lunch &amp; learns, dinner programs, weekend events, as appropriate</li><li>
Have appropriate interaction with co-program partners or counterparts</li><li>
Ability to collaborate</li><li>
Experience with Salesforce, Veeva preferred</li><li>
Demonstrated ability to manage and develop an assigned territory with minimal supervision</li></ul><div>
#LI-CES</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $30.00-$32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

Inside Sales Representative - 2974556

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