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iSTYLE UAE

<div>
 Date: Dec 1, 2025
 
 
 Location:
 
 
 Dubai, AE
 
 
 Company: I STYLE COMPUTERS (L.L.C)
 
 
 Req ID: 1919
 
 
 Branch:
 
 
 
 Job Title
 
 
 
 Specialist - Training
 
 
 
 Job Scope
 
 
 
 The Specialist - Training is accountable for designing, delivering, and managing training programs to ensure concerned stakeholders are equipped with the knowledge and skills needed to perform their roles effectively. S/He will collaborate with various stakeholders to develop engaging training programs, assess effectiveness, and ensure a culture of continuous learning.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain an annual training plan, providing regular updates and blueprints to concerned managers.
 </li>
 <li>
 Create and assign weekly training plans for teams, ensuring that deadlines are met.
 </li>
 <li>
 Monitor learning platform activity, tracking employees progress and addressing participation or engagement gaps.
 </li>
 <li>
 Adapt and extract content from internal and external sources to ensure alignment with industry trends and company-wide changes.
 </li>
 <li>
 Collaborate with concerned LoBs management to tailor trainings and ensure alignment with business objectives.
 </li>
 <li>
 Deliver in-person or virtual training sessions for various business needs, including product knowledge, sales skills, and operations procedures.
 </li>
 <li>
 Develop training videos, guides, and other resources to support new products, procedures, or business initiatives in coordination with the L&amp;D when needed.
 </li>
 <li>
 Develop and deliver onboarding training programs for new joiners, ensuring that they are equipped with the knowledge and skills needed for their roles.
 </li>
 <li>
 Regularly update the training materials for new product and procedure instructions, and maintain accurate and up-to-date training guides and reference materials and other resources to support employee learning.
 </li>
 <li>
 Track and report training participation, progress, and completion rates to ensure alignment with learning plans.
 </li>
 <li>
 Report any issues, discrepancies or concerns related to the training programs to the direct Manager.
 </li>
 <li>
 Collect feedback from staff through surveys after training sessions to assess and continually improve training quality and effectiveness.
 </li>
 <li>
 Conduct assessments, and follow-up activities to measure effectiveness of training programs.
 </li>
 <li>
 Ensure all training certifications, where applicable, are maintained through the appropriate recertification processes.
 </li>
 <li>
 Promote a culture of continuous learning by encouraging the employees to engage with available training resources and development opportunities.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration or any other related field
 
 
 
 Experience
 
 
 
 1 to 3 years of experience in training
 
 
</div>

Specialist Training - Arabic Speaker

Metropolitan Premium Properties

<div>
 
 
 Who We Are
 
 
 
 
 
 
 Metropolitan Group has been one of the UAE&rsquo;s leading real estate groups since 2008. Our flagship brand, Metropolitan Premium Properties, is consistently recognised by Emaar, DAMAC, Meraas and other top developers - and awarded as a Great Place to Work for four consecutive years.
 
 
 
 
 
 We build people-first teams, invest heavily in learning, and scale fast - with 1,000+ employees across 8 offices and 4 cities.
 
 
 
 
 
 This role sits at the heart of our Training Academy, supporting the rapid growth of our sales, service, and operational teams.
 
 
 
 
 
 
 What You Will Do
 
 
 
 
 Own the LMS:
 
 
 <ul>
 <li>
 Manage TalentLMS end-to-end - user roles, enrolments, paths, reporting, and automation.
 </li>
 <li>
 Optimise the platform for usability, scalability, and clean reporting.
 </li>
 </ul>
 
 
 Design &amp; Build Courses:
 
 
 <ul>
 <li>
 Create engaging e-learning using
 
 Articulate Rise
 
 , SCORM/xAPI, and authoring tools.
 </li>
 <li>
 Convert complex business topics into simple, visual, digestible modules.
 </li>
 <li>
 Produce 3&ndash;4 polished courses weekly and maintain high quality across all deliverables.
 </li>
 </ul>
 
 
 Improve Learning Journeys:
 
 
 <ul>
 <li>
 Develop structured learning paths aligned with sales, rentals, community, and onboarding KPIs.
 </li>
 <li>
 Partner with SMEs, team leads, and marketing to refine and update content.
 </li>
 <li>
 Review, test, troubleshoot, and ensure modules meet platform, design, and engagement standards.
 </li>
 </ul>
 
 
 Data &amp; Insights:
 
 
 <ul>
 <li>
 Track learner progress, identify drop-off points, and recommend improvements.
 </li>
 <li>
 Present clear reports and actionable insights to the Training Academy team.
 </li>
 </ul>
 
 
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 You&rsquo;re a hands-on LMS Specialist who thrives in a fast-paced environment and enjoys both technical and creative work.
 
 
 
 
 
 
 Must-Have Experience:
 
 
 <ul>
 <li>
 3+ years in LMS management and instructional design
 </li>
 <li>
 Strong command of
 
 TalentLMS
 
 , Articulate Rise, SCORM standards, and learning workflows
 </li>
 <li>
 Previous delivery of
 
 20+ e-learning modules per month
 
 OR high-volume content output
 </li>
 <li>
 Comfortable prioritising multiple deadlines
 </li>
 <li>
 Based in the UAE
 </li>
 </ul>
 
 
 Nice-to-Have:
 
 
 <ul>
 <li>
 Experience in a training academy, EdTech, agency, or high-growth environment
 </li>
 <li>
 Basic design skills (Canva, Powtoon, simple animation tools)
 </li>
 <li>
 Ability to lead 2&ndash;5 content or LMS support staff (preferred)
 </li>
 </ul>
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Fast learner, organised, and proactive
 </li>
 <li>
 Strong communicator, collaborative with SMEs and stakeholders
 </li>
 <li>
 Detail-focused, quality-driven, and reliable
 </li>
 </ul>
 
 
 
 
 
 Why Join Metropolitan
 
 
 <ul>
 <li>
 15+ years in the UAE market with strong, stable growth
 </li>
 <li>
 Great Place to Work- Top 10 UAE Workplaces (4 years in a row)
 </li>
 <li>
 Diverse team (65+ nationalities, 40+ languages)
 </li>
 <li>
 Clear learning &amp; career pathways: internal mobility is encouraged and proven
 </li>
 <li>
 Friday treats, modern offices, strong culture, and supportive leadership
 </li>
 <li>
 Access to a full in-house production team, marketing teams, and high-quality training resources
 </li>
 <li>
 Referral rewards across 10+ services
 </li>
 </ul>
 
 
 
 
 
 Ready to Apply?
 
 
 
 Send your CV in English if you&rsquo;re excited to build a modern, scalable learning ecosystem at Metropolitan.
 
 
 
 Hiring Process:
 
 
 <ol>
 <li>
 Recruiter Interview &ndash; informal introduction
 </li>
 <li>
 Training Academy Interview &ndash; practical discussion &amp; portfolio review
 </li>
 </ol>
 
 
 
 
 We&rsquo;re excited to meet specialists who are ready to build meaningful learning experiences at scale.
 
 
 
 
 
 #LMSSpecialist #InstructionalDesigner #DigitalLearning #ArticulateRise #TalentLMS #SCORM #ElearningDesigner #LearningAndDevelopment #DubaiJobs #MetropolitanGroup
 
</div>

Instructional Designer- LMS Speacialist

Five Hotels and Resorts

<div><h3 class="jobSectionHeader">Job Description</h3>
<div>An Exhilarating Opportunity 
Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry. 
Join the FIVE Tribe - and Get Ready to Make Waves. 
The Candidate 
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter. 
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Quality and Training Team as a Training Executive will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights! 
What We&rsquo;re Looking For 
<ul><li>
A Degree or Diploma in Hospitality Management, Human Resources, Education or a related field is preferred. 
</li><li>
A minimum of 2 years of Training, Quality, or Learning and Development Experience in a Luxury Hotel environment in the UAE. 
</li><li>
A proven track record of 1-2 years in a multicultural, high-volume Luxury Hotel environment, delivering training synonymous with FIVE's award-winning Service Quality. 
</li><li>
Comprehensive knowledge of Forbes Travel Guide standards will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards. 
</li><li>
Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights. 
</li><li>
Excellent interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders. 
</li><li>
Sensational Teamwork and Collaboration skills to work effectively within a group and across departments with Fellow &lsquo;FIVERs.&rsquo; 
</li><li>
A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.</li></ul> 
Key Responsibilities 
<ul><li>
Serves as a Brand Ambassador by embedding FIVE&rsquo;s Service Culture into daily operations across all properties, ensuring our FIVE Tribe Members consistently deliver &lsquo;FIVE-Styled&rsquo; excellence. 
</li><li>
Develops brand-aligned Training Materials, including Job Aids, Videos, Micro-Learning content, and Service Scripts, that reflect FIVE&rsquo;s authentic voice. 
</li><li>
Facilitates Brand Culture Workshops that refine Body Language, Grooming, Communication Style, and Performance Energy to mirror the unmistakable &lsquo;Vibe at FIVE.&rsquo; 
</li><li>
Ensures all &lsquo;FIVERs&rsquo; are trained in Brand Storytelling, Signature Rituals, Guest Touchpoints, and Emotional Engagement Techniques that transform service into Unforgettable experiences. 
</li><li>
Designs and maintains Digital Training Content, E-Learning Modules, Quizzes, and Micro-Learning bursts that are modern, engaging, and crafted for real-world application. 
</li><li>
Introduces innovative Learning Methods such as Gamification, Role-Play Labs, Service Simulations, and Mobile Learning to elevate training impact. 
</li><li>
Develops and enhances quick-reference Operational Tools, including Standard Operating Procedure (SOP) Videos, Checklists, and Pocket Guides to support Daily Performance across all teams. 
</li><li>
Tracks Training Impact and Return on Investment (ROI) through Guest Feedback, Forbes Scores, Performance Trends, and Key Indicators aligned with FIVE&rsquo;s service goals. 
</li><li>
Produces Training Heat Maps that highlight strengths, opportunities, and consistency across departments and properties. 
</li><li>
Conducts Skills Gap Analyses and proposes tailored Development Plans that address capability needs and performance opportunities. 
</li><li>
Facilitates Leadership Development Sessions for Supervisors and Assistant Managers, focusing on Coaching Essentials, Feedback Delivery, Guest Recovery, and Forbes-aligned Leadership Behaviours. 
</li><li>
Supports Succession Planning by identifying High-Potential Colleagues and helping build clear Development Pathways to strengthen future leadership pipelines. 
</li><li>
Attends daily Operational Briefings to deliver impactful five-minute Service Boosters or Micro-Training segments that reinforce standards and readiness. 
</li><li>
Collaborates closely with Operations to convert Guest Insights into targeted Training Initiatives that enhance service consistency and overall performance. 
</li><li>
Supports Pre-Opening or New Outlet Launches as required, ensuring FIVE&rsquo;s Brand Standards, Culture, and Service Expectations are embedded from Day One.</li></ul> 
The Team 
&lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential. 
Sustainable Indulgence at FIVE 
FIVE curates world-class Entertainment and Luxury Living while Championing Environmental Stewardship. Driven by its core millennial base, FIVE has aligned to lead the way in &lsquo;Sustainable Indulgence&rsquo; trailblazing next-level, high-energy Experiences within an Environmentally and Socially Responsible Framework. 
An Equal Opportunity Employer 
 
The FIVE Tribe represents over 80 nationalities across its over 2000 &lsquo;FIVERs.&rsquo; FIVE does not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. 
 
About FIVE Hotels and Resorts 
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are the epitome of Glamour and Experiential Luxury, offering boundary-breaking Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.<div> 
Find out more here: fivehotelsandresorts.com</div></div></div>
 <ul><div>Department Name
<div>Human Resources
</div></div><div>Date Opened
<div>12/03/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Hospitality
</div></div><div>Work Experience
<div>4-5 years
</div></div><div>City
<div>Dubai
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>Country
<div>United Arab Emirates
</div></div><div>Zip/Postal Code
<div>337-1500</div></div></ul>

Training Executive - FIVE Palm Jumeirah

WebBeds

<div>Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. 
WebBeds is a subsidiary of Web Travel Group (ASX: WEB) &ndash; an ASX 200 listed company operating a global digital travel business. 
What makes us stand out?
<ul><li>
 We are a wholesale global travel organisation</li><li>
We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries</li><li>
We partner with over 430,000 properties in more than 15,000 destinations</li><li>
We work with more than 44,000 travel companies in 139 source markets</li><li>
We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative &amp; lateral thinking</li></ul> 
In this role you will: 

The global Learning and Skills Manager is responsible for designing, implementing, and managing enterprise-wide learning strategies that build future-ready capabilities across regions. This role drives innovation in learning, ensures consistency in global standards, and fosters a culture of continuous development through strategic partnerships, data-driven insights, and learning technologies.

As Learning and Skills Manager, you will lead the implementation of our learning and skills strategy, ensuring alignment with organisational goals and adapting to evolving business needs. You will work closely with senior leadership and department heads to align initiatives with business objective. You will oversee the design, implementation, and evaluation of programmes to address skills gaps and training needs.

You will partner with Talent Management to design and deliver leadership development supporting the development WebBed&rsquo;s leaders and succession pipeline. You will be a key member of the change management team responsible for the deployment of our new LMS, Workday. You will ensure continuous improvement in learning initiatives and future skills building.

Additionally, you will manage learning and skills budget, external vendors and an internal learning community and ensure compliance with training requirements are met. A key part of your role will be promoting a culture of adaptability and continuous learning. 
Key elements to this role include, but not limited to:
<ul><li>
Lead the implementation of the learning and skills strategy aligned with organisational goals.</li><li>
Oversee the design, implementation, and evaluation of learning and development programmes.</li><li>
Partner with regional and functional leaders to tailor learning solutions to local needs</li><li>
Collaborate with HR, Talent, and Centers of Excellence to embed learning into broader talent strategies</li><li>
Consult with subject matter experts to ensure relevance and quality of content</li><li>
Encourage adoption of innovative learning solutions like virtual reality or gamification.</li><li>
Engage and support a global network of internal trainers and learning professionals</li><li>
Promote a culture of continuous learning through enterprise-wide initiatives</li><li>
Champion agile ways of working and continuous improvement in learning operations
</li><li>Own and manage relationships with learning content providers, including Udemy, ensuring the workforce has access to high-quality training and development resources.</li><li>
Oversee the design, implementation and evaluation of learning and development programmes.</li><li>
Manage leadership development programmes in alignment with the leadership competency framework</li><li>
Oversee deployment, management and optimisation of Learning Management System (LMS) and other technologies.
</li><li>Implement evaluation frameworks to measure the effectiveness of training and development programmes.</li><li>
Use feedback and data to drive continuous improvement of learning initiatives.</li><li>
Ensure compliance with mandatory training requirements and industry standards.</li><li>
Foster an inclusive learning environment that values diverse perspectives</li><li>
Cultivate a culture of adaptability and continuous learning.</li><li>
Ensure programmes address identified skills gaps and training needs.</li><li>
Manage budget for learning &amp; skills initiatives.</li><li>
Establish and update core competencies and skills frameworks and collaborate with teams to integrate these into recruitment and development processes.</li><li>
Ensure competency and skills frameworks adapt to changes in the organisation and industry</li><li>
Equip leaders and teams with skills and tools for navigating changes in the organisation and industry.</li><li>
Monitor industry trends and provide insights to ensure competency and skill frameworks remain relevant and updated.</li><li>
Develop and implement change management strategies to manage organisational change effectively, providing guidance and resources to employees during transitions.</li><li>
Prepare reports on learning and skills activities, outcomes, and ROI for senior leadership.</li><li>
Stay informed of industry trends and best practices to drive innovation within the department.</li><li>
Identify when to develop internally versus sourcing external providers. Source and manage third-party providers where required, ensuring a balance of quality, innovation, and ROI.</li><li>
Promote a culture of continuous learning through enterprise-wide initiatives
 
</li><li>Champion agile ways of working and continuous improvement in learning operations
</li></ul>Qualifications &amp; Experience
<ul><li>
Proven experience in global learning and development roles, ideally within complex, multinational organisations
</li><li>Strong expertise in LMS deployment, learning content design, and digital learning platforms
</li><li>Excellent stakeholder management and cross-cultural communication skills
</li><li>Data-driven mindset with experience in learning analytics and impact reporting
</li><li>Familiarity with agile methodologies and modern learning frameworks</li></ul> 


The skills we would love to see in your suitcase!
<ul><li>
Minimum 5-7 years of experience within learning and skills development.</li><li>
3+ years of people management experience</li><li>
Strong expertise in designing and delivering learning strategies and initiatives, including experience with both traditional and digital training methodologies.</li><li>
A deep understanding of leadership development, with the ability to design and execute programs that cultivate future leaders.</li><li>
Experience partnering with external content providers and managing learning platforms to deliver impactful and scalable training solutions.</li><li>
Highly analytical, with the ability to use data and feedback to measure program success and inform decision-making.</li><li>
Exceptional communication and presentation skills, with a talent for inspiring and aligning stakeholders at all levels.</li><li>
Knowledge of global learning trends and the ability to adapt strategies to meet the needs of a diverse, international workforce.</li><li>
Creative problem-solving abilities, with a focus on innovation and delivering engaging learning experiences.</li><li>
Strong collaboration skills, with experience working closely across Talent &amp; Culture, senior leaders, and cross-functional teams.</li><li>
A passion for fostering a culture of learning, coaching, and personal development within an organization.</li></ul> 
Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic &amp; passionate professionals. Our people are key to the success of our business &amp; everybody at WebBeds has their own unique role to play as we continue to drive the company forward. 
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do &amp; to deliver our partners with unbeatable service &amp; support.
International highly skilled group of experts from all around the globe<ul>
Dynamic environment with the chance to grow, influence &amp; impact change
Disruptive, fast-growing market leader within travel &amp; endless possibilities
Culture built on collaboration empowerment and innovation<li>
</li></ul>
Find out more about the WebBeds business at www.webbeds.com - #LI-Hybrid</div>

Learning & Skills Manager

FIVE Hotels and Resorts

<div>
 
 
 
 An Exhilarating Opportunity
 
 
 
 
 
 
 
 
 Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry.
 
 
 
 
 
 
 Join the FIVE Tribe - and Get Ready to Make Waves.
 
 
 
 
 
 
 
 
 The Candidate
 
 
 
 
 
 
 
 
 A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
 
 
 
 
 
 
 Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Quality and Training Team as a Training Executive will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 <ul>
 <li>
 A Degree or Diploma in Hospitality Management, Human Resources, Education or a related field is preferred.
 
 </li>
 <li>
 A minimum of 2 years of Training, Quality, or Learning and Development Experience in a Luxury Hotel environment in the UAE.
 
 </li>
 <li>
 A proven track record of 1-2 years in a multicultural, high-volume Luxury Hotel environment, delivering training synonymous with FIVE's award-winning Service Quality.
 
 </li>
 <li>
 Comprehensive knowledge of Forbes Travel Guide standards will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
 
 </li>
 <li>
 Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
 
 </li>
 <li>
 Excellent interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
 
 </li>
 <li>
 Sensational Teamwork and Collaboration skills to work effectively within a group and across departments with Fellow &lsquo;FIVERs.&rsquo;
 
 </li>
 <li>
 A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.
 
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 <ul>
 <li>
 Serves as a Brand Ambassador by embedding FIVE&rsquo;s Service Culture into daily operations across all properties, ensuring our FIVE Tribe Members consistently deliver &lsquo;FIVE-Styled&rsquo; excellence.
 
 </li>
 <li>
 Develops brand-aligned Training Materials, including Job Aids, Videos, Micro-Learning content, and Service Scripts, that reflect FIVE&rsquo;s authentic voice.
 
 </li>
 <li>
 Facilitates Brand Culture Workshops that refine Body Language, Grooming, Communication Style, and Performance Energy to mirror the unmistakable &lsquo;Vibe at FIVE.&rsquo;
 
 </li>
 <li>
 Ensures all &lsquo;FIVERs&rsquo; are trained in Brand Storytelling, Signature Rituals, Guest Touchpoints, and Emotional Engagement Techniques that transform service into Unforgettable experiences.
 
 </li>
 <li>
 Designs and maintains Digital Training Content, E-Learning Modules, Quizzes, and Micro-Learning bursts that are modern, engaging, and crafted for real-world application.
 
 </li>
 <li>
 Introduces innovative Learning Methods such as Gamification, Role-Play Labs, Service Simulations, and Mobile Learning to elevate training impact.
 
 </li>
 <li>
 Develops and enhances quick-reference Operational Tools, including Standard Operating Procedure (SOP) Videos, Checklists, and Pocket Guides to support Daily Performance across all teams.
 
 </li>
 <li>
 Tracks Training Impact and Return on Investment (ROI) through Guest Feedback, Forbes Scores, Performance Trends, and Key Indicators aligned with FIVE&rsquo;s service goals.
 
 </li>
 <li>
 Produces Training Heat Maps that highlight strengths, opportunities, and consistency across departments and properties.
 
 </li>
 <li>
 Conducts Skills Gap Analyses and proposes tailored Development Plans that address capability needs and performance opportunities.
 
 </li>
 <li>
 Facilitates Leadership Development Sessions for Supervisors and Assistant Managers, focusing on Coaching Essentials, Feedback Delivery, Guest Recovery, and Forbes-aligned Leadership Behaviours.
 
 </li>
 <li>
 Supports Succession Planning by identifying High-Potential Colleagues and helping build clear Development Pathways to strengthen future leadership pipelines.
 
 </li>
 <li>
 Attends daily Operational Briefings to deliver impactful five-minute Service Boosters or Micro-Training segments that reinforce standards and readiness.
 
 </li>
 <li>
 Collaborates closely with Operations to convert Guest Insights into targeted Training Initiatives that enhance service consistency and overall performance.
 
 </li>
 <li>
 Supports Pre-Opening or New Outlet Launches as required, ensuring FIVE&rsquo;s Brand Standards, Culture, and Service Expectations are embedded from Day One.
 
 </li>
 </ul>
 
 
 
 
 
 
 The Team
 
 
 
 
 
 
 
 
 &lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential.
 
 
 
 
 
 
 
 
 Sustainable Indulgence at FIVE
 
 
 
 
 
 
 
 
 FIVE curates world-class Entertainment and Luxury Living while Championing Environmental Stewardship. Driven by its core millennial base, FIVE has aligned to lead the way in &lsquo;Sustainable Indulgence&rsquo; trailblazing next-level, high-energy Experiences within an Environmentally and Socially Responsible Framework.
 
 
 
 
 
 
 
 
 An Equal Opportunity Employer
 
 
 
 
 
 
 
 
 The FIVE Tribe represents over 80 nationalities across its over 2000 &lsquo;FIVERs.&rsquo; FIVE does not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
 
 
 
 
 
 
 
 
 About FIVE Hotels and Resorts
 
 
 
 
 
 
 
 
 FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are the epitome of Glamour and Experiential Luxury, offering boundary-breaking Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
 
 
 
 
 
 Find out more here: fivehotelsandresorts.com
 
 
 
</div>

Real Estate company

<div>
 
 Please find below the Job Description (JD) for the Communication Coach role -
 
 
 
 
 a. Candidate should have exceptional spoken and written English.
 
 
 
 b. Native Arabic speakers (Mandatory).
 
 
 
 c. Should have worked in a chat, email, and voice process (mandatory).
 
 
 d. Should have worked in BFSI / E-commerce or other process of similar complexity.
 
 
 e. Should have a Learning and Development background.
 
 
 f. Monitor and assess agent interactions (calls, chats, emails) to identify communication gaps and opportunities for improvement
 
 
 g. Should have led coaching programmes for uplifting staff communication / Csat and NPS scores.
 
 
 h. Create and update communication guidelines, scripts, and best practice documents.
 
 
 I. Promote a positive, customer-centric communication culture within the contact centre.
 
 
 
</div>

Communications Coach - Consultant

Hilton

<div>Learning &amp; Development Intern | Waldorf Astoria Dubai Palm Jumeirah
A Learning &amp; Development (L&amp;D) Intern at Waldorf Astoria plays a key role in supporting the hotel&rsquo;s training initiatives, ensuring team members receive the knowledge, skills, and support needed to deliver exceptional guest experiences. This role contributes to maintaining high service standards, enhancing colleague engagement, and supporting the continuous development culture within the hotel.
What will I be doing?
As an L&amp;D Intern, you will support the efficient coordination and execution of all training and development activities within the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Administration of trainings and other related activities.</li><li>
Administration of Hilton University Courses within the properties and publish necessary reports as and when required.</li><li>
Manage training trackers to ensure all necessary, mandatory compliance-based training is completed by designated target audiences in the hotel.</li><li>
Coordinates training related projects as and when required.</li><li>
Assist the L&amp;D Manager in training related presentations.</li><li>
Monitors P&amp;L and Training Budget expenditures, under the instruction of the L&amp;D Manager.</li><li>
Coordinates with external courses providers and other suppliers.</li><li>
Raise RFQs and track purchase requests through birchstreet system.</li><li>
Coordinates Orientation program for all new joiners and other related administration tasks such as, orientation presenters, facilitators, attendees, room booking and BEO.</li><li>
Ensures all new joiners have a Job Skills Checklists, as per the requirement of their tasks and responsibilities.</li><li>
Receives and processes Cross Exposure forms under the instruction of the L&amp;D Manager.</li><li>
From time to time, performs other functions that may be assigned by the L&amp;D and HR Manager, when the need arises.</li><li>
Update LPS related to training such as Forbes.</li></ul>
What are we looking for?
A Learning &amp; Development Intern serving a luxury hotel brand is always working on behalf of our Team Members and supporting the continuous learning culture of the property. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Currently pursuing or recently graduated with a Bachelor&rsquo;s degree in Hospitality Management, Human Resources, Psychology, Business Administration, or a related field.</li><li>
Strong interest in Training &amp; Development, talent growth, and people-focused initiatives.</li><li>
Excellent organizational skills with the ability to manage multiple tasks, training schedules, and administrative requirements.</li><li>
Strong communication and interpersonal skills, with confidence in assisting with presentations, training sessions, and group facilitation.</li><li>
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel); familiarity with e-learning platforms or LMS systems is an advantage.</li><li>
Detail-oriented, accurate, and committed to maintaining high-quality training records and documentation.</li><li>
A proactive, positive, and solution-oriented mindset with a willingness to learn and take initiative.</li><li>
Ability to collaborate effectively with colleagues across all departments.</li><li>
Passion for service excellence and an understanding of luxury hospitality standards.</li><li>
Flexibility to support training activities as needed based on operational requirements.
</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous internship or experience in Learning &amp; Development, Human Resources, or Training roles within a hotel environment.</li><li>
Knowledge of Hilton University or other learning management systems.</li><li>
Experience supporting training coordination, workshops, or administrative tasks.</li><li>
Additional language skills, particularly those relevant to the hotel&rsquo;s guest and team member demographics.
</li></ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Learning & Development Intern | Waldorf Astoria Dubai Palm Jumeirah

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Learning & Development Intern | Waldorf Astoria Dubai Palm Jumeirah