logistics supervisor

Nawy

<div>
 The Logistics Supervisor at Nawy Real Estate is responsible for overseeing and coordinating the daily logistics activities to ensure efficient and timely delivery of goods.
 
 
 
 Key Responsibilities:
 
 
 
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 Supervise the logistics team and coordinate warehouse and transportation activities
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 Ensure the accurate and timely processing of shipping and receiving operations
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 Coordinate and schedule deliveries to meet project timelines and customer requirements
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 Monitor inventory levels and work with warehouse staff to maintain stock accuracy
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 Communicate with suppliers, vendors, and transportation providers to resolve any logistics issues
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 Ensure compliance with safety regulations and company policies
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 Prepare and maintain logistics documentation and reports for management review
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 Support continuous improvement initiatives to optimize logistics and warehouse operations
 
 
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 </ul>
 
 Requirements
 
 
 
 
 Qualifications:
 
 
 
 <ul>
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 Bachelor's degree in logistics, supply chain management, or related field preferred
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 Proven experience as a logistics supervisor or in a similar role, preferably in real estate or construction
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 Good knowledge of logistics and warehouse management systems
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 Strong organizational and leadership skills
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 Excellent communication and interpersonal abilities
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 Ability to work under pressure and meet tight deadlines
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 Proficiency in Microsoft Office applications
 
 
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 </ul>
 
 Benefits
 
 
 
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 Bachelor degree in any field
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 1-3 years of experience in any relatable field
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 Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency
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 Good communication skills and the ability to collaborate with team members
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 Solid time management skills and the ability to prioritize tasks
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 </ul>
</div>

Logistics Supervisor

noon

<div>
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Senior Supervisor who can help us move even faster.
 
 
 noon Minutes is noon&rsquo;s fastest hyper-local delivery platform, offering a localized assortment of FMCG and grocery products with delivery within 15 minutes. Currently live across the UAE and Saudi Arabia, we offer thousands of products to customers in record time.
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 What you'll do
 
 :
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. In this role, you will:
 
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 Operational Excellence: Ensure 100% adherence to standard operating procedures (SOPs) and 5S standards within the warehouse to maintain safety and efficiency.
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 Team Leadership: Oversee and mentor Team Leads, managing manpower allocation, roster management, and daily performance across the cluster.
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 Metrics Ownership: Drive key performance indicators (KPIs) related to order preparation time, inventory accuracy (stock checks/audits), and customer experience.
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 Problem Solving: Act as the primary point of contact for ground issues, performing root cause analysis (RCA) and escalating high-impact concerns to the Assistant Manager.
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 Reporting: Prepare and send daily reports on department performance, inventory levels, and operational bottlenecks to management.
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 </ul>
 
 
 What you'll need:
 
 
 <ul>
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 Experience: Minimum 5 years of experience in high-speed operations, ideally within E-commerce, Q-commerce, or retail logistics.
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 Analytical Skills: Strong proficiency in Excel or Google Sheets, with the ability to crunch numbers and derive actionable insights.
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 Communication: Exceptional verbal and written communication skills for coordination across multiple stakeholders and internal departments.
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 Adaptability: Proven ability to work comfortably in highly ambiguous, fast-paced environments with a "roll up your sleeves" attitude.
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 Flexibility: Readiness to work rotational shifts, including evenings and weekends, to meet the demands of a 24/7 delivery business.
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 </ul>
 
 
 Who will excel?
 
 
 
 We&rsquo;re looking for people with high standards who understand that hard work matters.
 
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 You need to be relentlessly resourceful and operate with a deep bias for action.
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 We need people with the courage to be fiercely original.
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 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
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 You must operate like an owner, moving faster than the competition to solve problems before they arise.
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 </ul>
 
 
</div>

Warehouse Supervisor

Bosta

<div>
 
 About bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About The Role :
 
 
 
 The Sorting Facility Supervisor oversees daily receiving and sorting of the bulky orders.
 
 
 This role ensures packages are processed accurately and efficiently, meets service-level targets, maintains safety and compliance standards, and leads assigned team members to support on-time shipments.
 
 
 
 Job Responsibilities :
 
 
 
 <ul>
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 Oversee daily sorting operations to ensure packages are correctly routed, labelled, and staged for dispatch.
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 Monitor production and quality metrics, including throughput, mis-sort rates, scanning accuracy, and error reduction.
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 Lead and coach team members (sorters, loaders, and/or yard staff), including shift scheduling, task assignment, and performance feedback.
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 Ensure compliance with safety policies (forklift safety rules, housekeeping, and hazard reporting).
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 Coordinate with dispatch/loading teams to ensure correct staging by route and priority.
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 Troubleshoot process issues, including workflow bottlenecks, equipment downtime, labelling errors, and staffing gaps.
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 Maintain accurate records and logs related to productivity, attendance, incidents, and operational exceptions.
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 Communicate escalation items to management, including chronic delays, equipment failures, or repeated quality issues.
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 Support training and SOP adherence for scanning, sorting, rework, and claim/discrepancy processes.
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 Participate in continuous improvement (5S, error-proofing, process standardization).
 
 
 
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 </ul>
 
 Job Qualifications :
 
 
 
 <ul>
 <li>
 Prior supervisory or lead experience 2+ years in a warehouse, distribution, shipping, or sorting environment.
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 Working knowledge of shipping/fulfilment workflows (receiving, sortation, staging, loading, tracking/scanning).
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 Ability to read and interpret work instructions, labels, and route/staging guides.
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 Strong understanding of safety standards and safe work practices in a distribution environment.
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 Proficiency with basic systems/tools (e.g., scanning devices, handheld computers, WMS concepts).
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 Ability to lift up to 50 KG and perform physical work as needed during peak periods.
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 Strong communication skills and ability to lead a team on the floor.
 
 
 
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 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Sorting Facility Supervisor

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About the Job:
 
 
 
 Lead and control daily pickup operations to ensure all orders are collected from merchants on time and transferred to hubs according to SLA and route plans.
 
 
 <ul>
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 Job Code:
 
 
 
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 2024OPER-261
 
 
 
 Job Responisbilities :
 
 
 
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 - Manage and assign daily pickup schedules for field teams
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 - Monitor real-time pickup performance via dashboard or system
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 - Track SLA, pickup success rate, and order accuracy
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 - Handle escalations from merchants and ensure issue resolution
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 - Supervise field coordinators and ensure performance alignment
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 - Conduct morning briefings and end-of-day summaries
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 - Validate data accuracy in pickup reports and system updates
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 - Coordinate with Reverse and Linehaul teams for smooth transitions
 
 
 
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 </ul>
 
 Job Qualifications :
 
 
 
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 - Bachelor&rsquo;s degree or equivalent experience
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 - 2-4 years of logistics or delivery operations experience
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 - Strong leadership and communication skills
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 - Knowledge of pickup processes, routing, and KPIs
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 - Proficient in Excel and operational tracking tools
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

First Mile Hub Supervisor - Obour

Symrise AG

<div>
 
 Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients, as well as functional ingredients. Its customers include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry, and producers of nutritional supplements and pet food.
 
 
 With sales of around &euro;5 billion in the 2024 fiscal year, the company ranks among the leading global suppliers. The Group, headquartered in Holzminden, Germany, operates in more than 100 locations across Europe, Africa and the Middle East, Asia, the United States, and Latin America.
 
 
 Together with its customers, Symrise develops new ideas and market-ready concepts for products that are an essential part of everyday life. Economic success and corporate responsibility are inextricably linked.
 
 
 Symrise - always inspiring more&hellip;
 
 
 
 
 
 About the Role
 
 
 
 The role is responsible for end‑to‑end customer order management and coordination, ensuring a high level of service from order receipt to final delivery. This position acts as a key interface between customers, sales, planning, production, logistics, and shipping, with full ownership of customer orders, shipments, and related issues.
 
 
 The role requires strong organizational skills, customer focus, and the ability to manage multiple stakeholders while ensuring accurate order processing, timely deliveries, and continuous improvement of customer service processes.
 
 
 Key Responsibilities
 
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 Receive and process customer purchase orders, ensuring accuracy and completeness.
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 Enter customer orders into SAP, maintaining correct configurations and up‑to‑date master data.
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 Coordinate with the planning team to confirm and align estimated dispatch dates.
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 Send order confirmations to customers, including accurate and timely dispatch information.
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 Monitor and analyze customer forecasts, track updates, and assess forecast accuracy in collaboration with the sales team.
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 Act as the main point of contact for customers regarding order status, dispatch dates, scheduling, shipping documentation, and inquiries.
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 Prepare and manage export shipping documentation, obtain required attestations, and ensure compliance with customer‑specific requirements.
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 Manage customer complaints in SAP, conduct investigations, and provide clear closure reports.
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 Expand and maintain the freight forwarder network, evaluate offers, monitor service quality, review invoices, and coordinate with accounting.
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 Ensure effective communication and alignment between sales, production, planning, and shipping teams to meet customer commitments.
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 Take full end‑to‑end ownership of customer shipments and proactively resolve issues.
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 Communicate proactively with customers, keeping them informed of any changes, delays, or risks.
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 Identify root causes of recurring issues and drive continuous improvement in customer service and logistics processes.
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 Participate in monthly follow‑up calls with the EAME Customer Service Director.
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 Analyze On‑Time Delivery (OTD) performance based on first confirmations and identify improvement areas.
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 Review pending deliveries and coordinate with sales to define realistic dispatch dates.
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 Ensure full compliance with environmental, health, and safety (EHS) rules and guidelines.
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 </ul>
 
 
 
 
 
 
 About you
 
 
 
 You are an experienced Customer Service professional with a strong background in order management, logistics coordination, and complaint handling within a B2B industrial or food ingredients environment. You bring a hands‑on, structured approach and are comfortable leading people, processes, and decisions in a fast‑paced, multinational context.
 
 
 
 Education
 
 
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 Bachelor's degree in Business, Management, Logistics, Supply Chain, or a related field.
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 University, college, or professional training background accepted.
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 </ul>
 
 
 Experience
 
 
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 5+ years of experience in Customer Service, Order Management, Logistics Operations, or Service Operations.
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 Prior exposure to complaint handling, end‑to‑end order processing, and customer service workflows is required.
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 Supervisory or team‑lead experience is strongly preferred, with the ability to support and guide less experienced team members.
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 Experience in B2B environments is essential.
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 Background in food ingredients or similar manufacturing industries is a strong advantage.
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 Experience in FMCG or multinational companies is a plus.
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 </ul>
 
 
 Role Scope &amp; Functional Knowledge
 
 
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 Strong understanding of order‑to‑cash processes, including:
 <ul>
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 <ul>
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 Receiving and processing customer orders
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 SAP order entry and follow‑up
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 Order confirmation and full order lifecycle tracking
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 </ul>
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 Solid experience in logistics management, both local (Egypt) and export, including:
 <ul>
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 Shipment coordination
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 Documentation preparation and customer communication
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 </ul>
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 Proven experience in complaint management, including registration in SAP, follow‑up, and closure.
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 Good understanding of service workflows, quality standards, and customer expectations.
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 </ul>
 
 
 Leadership &amp; Soft Skills
 
 
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 Strong leadership capabilities, with the ability to supervise, coach, and develop team members.
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 Ownership mindset, with clear accountability and decision‑making skills.
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 Excellent communication skills, able to engage effectively with customers and internal stakeholders.
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 Strong problem‑solving and analytical skills, with the ability to identify root causes and drive improvements.
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 Ability to lead processes, not just execute them, and continuously improve ways of working.
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 </ul>
 
 
 Systems &amp; Technical Skills
 
 
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 SAP experience is required, particularly in customer service, order management, and complaint handling; experience in these areas is preferable.
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 Excel skills (reporting, tracking, follow‑ups) are required.
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 Comfortable working with systems, data, and structured processes.
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 </ul>
 
 
 Team &amp; Environment
 
 
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 You will be part of a Customer Service team composed of a Customer Service Head and four leaders, all reporting to the Customer Service Manager.
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 The role includes supervising team members with less experience, ensuring consistency, quality, and service excellence.
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 </ul>
 
 
 Languages
 
 
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 Fluent English is mandatory.
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 Arabic is required.
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 </ul>
 
 
 
 
 
 
 
 
 Our offer
 
 
 
 At Symrise, you will have the opportunity to grow professionally and enjoy inspiring experiences that contribute to the well‑being of millions of people across more than 160 countries.
 
 
 
 People are at the center of everything we do. This approach drives our above‑market growth and makes our company an exceptional place to develop your career.
 
 
 
 
 
 Committed to Diversity, Equity and Inclusion
 
 
 
 At Symrise, we value diversity in all its forms. We believe in equality, respect and inclusion as fundamental pillars of our culture. We welcome individuals of all backgrounds, genders, ages and beliefs, convinced that diversity fuels innovation.
 
 If you want to be part of a team that celebrates collaboration and unique perspectives, we encourage you to apply.
 
 
 
 
 
 We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
 
 
 
 
</div>

Customer Services Supervisor & Logistics Specialist (m/w/d)

WOROOD

<div>
 The Operations Team Leader is responsible for leading daily operational and fulfillment activities to ensure timely order dispatch, high accuracy, efficient resource utilization, and compliance with company quality standards. This role bridges strategy and execution by translating operational plans into daily actions and measurable results.
 
 
 Core Responsibilities
 
 
 1. Daily Operations Management
 
 
 <ul>
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 Oversee end-to-end order processing from order release to final dispatch
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 Ensure daily dispatch targets are met based on order volume and SLAs
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 Plan manpower allocation according to workload and peak periods
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 Monitor workflow efficiency and remove operational bottlenecks
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 Ensure system data accuracy (order status, inventory movement, dispatch confirmation)
 
 
 
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 </ul>
 2. Team Leadership &amp; Supervision
 
 
 <ul>
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 Supervise Operations Specialists, Fulfillment, Packing, and QC teams
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 Assign daily tasks and clearly communicate priorities and deadlines
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 Conduct daily briefings and end-of-day reviews
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 Coach team members to improve productivity and accuracy
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 Manage attendance, shifts, rotations, and task coverage
 
 
 
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 </ul>
 3. Quality Control &amp; Compliance
 
 
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 Ensure all orders meet company quality, packing, and branding standards
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 Reduce picking, packing, and dispatch errors
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 Implement and enforce SOPs and operational guidelines
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 Conduct random audits on packed and dispatched orders
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 Ensure health, safety, and warehouse compliance standards are followed
 
 
 
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 </ul>
 4. Performance Monitoring &amp; KPIs
 
 
 <ul>
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 Track and analyze KPIs such as:
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 Orders dispatched per day
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 Order accuracy rate
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 Team productivity and efficiency
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 Prepare daily, weekly, and monthly performance reports
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 Identify performance gaps and create corrective action plans
 
 
 
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 </ul>
 5. Process Improvement &amp; Optimization
 
 
 <ul>
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 Identify inefficiencies in workflows and propose improvements
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 Support automation, system upgrades, and process standardization
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 Reduce operational costs without impacting quality or delivery timelines
 </li>
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 Improve space utilization and picking/packing flow
 
 
 
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 </ul>
 6. Cross-Functional Coordination
 
 
 <ul>
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 Coordinate with Customer Service to resolve order issues and escalations
 </li>
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 Work closely with Inventory, IT, and Finance teams to ensure data alignment
 </li>
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 Communicate operational risks and capacity constraints to management
 </li>
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 Support sales campaigns and promotions by planning operational capacity
 
 
 
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 </ul>
 7. Problem Solving &amp; Escalation
 
 
 <ul>
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 Act as the first escalation point for operational issues
 </li>
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 Resolve urgent order delays, manpower shortages, and system errors
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 Take immediate corrective actions during peak periods
 </li>
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 Ensure minimal operational disruption during crises
 
 
 
 </li>
 </ul>
 Authority &amp; Decision-Making
 
 
 <ul>
 <li>
 Allocate manpower and assign shifts within approved limits
 </li>
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 Approve task re-prioritization based on operational needs
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 Recommend hiring, training, or disciplinary actions
 </li>
 <li>
 Escalate critical risks and resource gaps to Operations Manager
 
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelors degree in Operations, Supply Chain, Business Administration, or related field
 </li>
 <li>
 3&ndash;5 years of experience in operations, fulfillment, or logistics ( Fashion field )
 </li>
 <li>
 Minimum 1&ndash;2 years in a supervisory or team leadership role
 </li>
 <li>
 Strong leadership, communication, and decision-making skills
 </li>
 <li>
 Preferred Experience with OMS, WMS, or ERP systems
 </li>
 <li>
 Strong analytical and reporting skills
 </li>
 <li>
 Ability to work under pressure in high-volume environments
 
 
 
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 </ul>
 Work Schedule
 
 
 <ul>
 <li>
 5 working days per week
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 <li>
 Thursday and Saturday are rotational working days, based on operational needs
 
 </li>
 </ul>
</div>

Operations Team Lead ( Fashion )

Kraft Heinz

<div>
 
 Job Description
 
 
 
 The Kraft Heinz company is looking for an Export Supervisor who will be responsible for handling the export process for Egypt and other factories globally. The successful candidate will be responsible for managing the entire export process, ensuring timely and efficient delivery of our products to international markets.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Prepare and introduce the monthly export forecast, providing visibility to freight forwarders and shipping lines.
 </li>
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 Collaborate with procurement to prepare lane pricing and mitigate budget risks.
 </li>
 <li>
 Engage in discussions with demand and supply teams to ensure alignment and effective planning.
 </li>
 <li>
 Develop and implement the actual monthly export loading plan.
 </li>
 <li>
 Coordinate cross-booking exports (trade) from all factories worldwide to our destinations.
 </li>
 <li>
 Communicate effectively with documentation and customs teams to ensure compliance with regulatory requirements.
 </li>
 <li>
 Review and execute letters of credit (LCs) with finance.
 </li>
 <li>
 Manage air freight shipments and exports from all sources.
 </li>
 <li>
 Handle finished goods importation from all sources.
 </li>
 <li>
 Respond to forwarder and affiliate requests in a timely and professional manner.
 </li>
 <li>
 Conduct pre-loading inspections for export shipments.
 </li>
 <li>
 Facilitate internal communications with warehouse teams.
 </li>
 <li>
 Develop and implement testing and sampling protocols for special orders.
 </li>
 <li>
 Prepare and report all export figures, including key performance indicators (KPIs).
 </li>
 <li>
 Collaborate with quality departments to resolve customer claims.
 </li>
 <li>
 Coordinate with sales teams to prioritize shipments and meet customer needs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in business or a relevant education.
 </li>
 <li>
 Minimum 3 years of experience in a similar role, preferably in export management
 </li>
 <li>
 Fluent in English
 
 
 </li>
 </ul>
 Location(s)
 
 
 El Tagamoa El Khames Commercial Office
 
 
 
 Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes
 
 
 .
 
</div>

Exports Supervisor - Africa & Trading

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