admin and operations officer

after sales supervisor

area manager i , operations Jobs in Cairo

area manager i , operations

assistant manager, supply chain operations Jobs in Cairo

commercial operations professional Jobs in Cairo

commercial operations professional

freight operations supervisor

Delta Transport & Trade Service (Delta Express)

<div>
 
 
 Company Description
 
 
 
 Delta Transport &amp; Trade Service (Delta Express) is a leading logistics provider, operating since 1992 and offering integrated solutions across land, air, and sea transport. The company specializes in Freight Forwarding, Custom Clearance, Air Freight, Sea Freight, Inland Freight, Warehousing, and Distribution, among other value-added services. With a focus on streamlining global and regional connectivity, Delta Express ensures efficient, reliable, and seamless logistics operations. Leveraging decades of expertise, the company serves as a trusted partner for individuals and businesses navigating the complexities of global trade.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Freight Operations Supervisor based in Cairo, Egypt. The Freight Operations Supervisor will oversee daily operations, ensuring seamless freight movement and adherence to company standards. Responsibilities include managing teams, coordinating logistics activities, maintaining compliance with regulations, addressing customer inquiries, and facilitating effective communication across teams. The role will also involve staff training and development to ensure optimal performance.
 
 
 
 
 
 &bull; Handling shipments from A to Z (export &amp; import)
 
 
 &bull; Communicating with shipping lines, airlines, and overseas agents
 
 
 &bull; Preparing competitive quotations (FCL / LCL &amp; Air Freight)
 
 
 &bull; Managing ACID procedures and customs documentation
 
 
 &bull; Preparing shipping documents (Invoice, Packing List, COO, B/L, AWB)
 
 
 &bull; Shipment tracking and coordination
 
 
 &bull; Preparing operational reports
 
</div>

Freight Operations Supervisor

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The LRT Driver is responsible for the safe, punctual, and efficient operation of LRT trains on both the main line and within the depot. This role ensures high standards of safety, reliability, and customer service while strictly adhering to all operating protocols and signaling systems. The LRT Driver plays a vital role in maintaining continuous service and responding effectively to abnormal or emergency situations.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 Train Operation
 
 
 <ul>
 <li>
 Operate LRT trains on the main line and within depot boundaries in accordance with operational procedures.
 </li>
 <li>
 Execute stabling and unstabling procedures for trains at designated locations.
 </li>
 <li>
 Monitor train performance and ensure full compliance with onboard and wayside signaling systems.
 
 
 </li>
 </ul>
 Safety and Compliance
 
 
 <ul>
 <li>
 Prioritize the safety of passengers and operations under normal, degraded, and emergency conditions.
 </li>
 <li>
 Conduct pre-service safety inspections of the train before commencing operations.
 </li>
 <li>
 Follow all safety protocols, operational rules, and standard operating procedures (SOPs).
 </li>
 <li>
 Wear full uniform and personal protective equipment (PPE) during duty hours.
 
 
 </li>
 </ul>
 Communication and Coordination
 
 
 <ul>
 <li>
 Notify the Traffic Controller of any operational incidents, abnormalities, or safety hazards.
 </li>
 <li>
 Report to the assigned Transport Supervisor at the start of the shift and inform of any delays or unforeseen absences.
 </li>
 <li>
 Receive and acknowledge operational updates and service-related information at the beginning of each shift.
 </li>
 <li>
 Coordinate with OCC or Depot Train Controllers regarding timetable adherence, degraded modes, or operational changes.
 
 
 </li>
 </ul>
 Service Continuity and Degraded Operations
 
 
 <ul>
 <li>
 Respond appropriately to train failures and degraded operating conditions to maintain service continuity.
 </li>
 <li>
 Execute degraded mode operations in strict accordance with instructions and safety guidelines provided by the Traffic Controller.
 
 
 </li>
 </ul>
 Customer Service and Station Interaction
 
 
 <ul>
 <li>
 Monitor passenger exchange at stations to ensure safe boarding and alighting.
 </li>
 <li>
 Ensure adherence to scheduled departure times and turnback procedures at terminal stations.
 
 
 </li>
 </ul>
 General Duties
 
 
 <ul>
 <li>
 Maintain professionalism and uphold the image of the LRT service.
 </li>
 <li>
 Fulfill any additional duties and tasks as assigned by the operations team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 <ul>
 <li>
 Technical education in electronics, electrical, mechanical, or communications engineering.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Solid understanding of technical terminology relevant to industrial or transport systems.
 </li>
 <li>
 Strong awareness of public safety principles and procedures.
 </li>
 <li>
 Good command of the English language, both spoken and written.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 0 - 3 years of experience in a technical field.
 </li>
 <li>
 Previous experience in the railway industry is an advantage.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Safety-First Mindset: Consistently prioritizes the safety of passengers, self, and equipment by strictly adhering to safety protocols, operational rules, and emergency procedures.
 </li>
 <li>
 Operational Discipline: Demonstrates high levels of concentration and precision while operating trains and executing stabling, unstabling, and degraded mode procedures in compliance with SOPs.
 </li>
 <li>
 Situational Awareness: Maintains vigilance and alertness to detect and respond promptly to any abnormal operating conditions, equipment malfunctions, or safety risks.
 </li>
 <li>
 Clear and Timely Communication: Communicates effectively with Traffic Controllers, supervisors, and control centers to report incidents, receive updates, and ensure seamless coordination during all service modes.
 </li>
 <li>
 Reliability and Punctuality: Reports to duty punctually, reliably follows schedules, and proactively informs relevant personnel of any absences, delays, or operational concerns.
 </li>
 <li>
 Customer-Oriented Approach: Observes passenger boarding and alighting to ensure safety, while supporting a smooth and efficient travel experience.
 
 
 </li>
 </ul>
 Adaptability and Composure: Remains composed and focused under pressure, particularly during degraded or emergency operations, and responds calmly and efficiently to maintain service continuity.
 
 
 <ul>
 <li>
 Team Collaboration: Cooperates with operational staff, OCC, and depot personnel to contribute to the overall efficiency, safety, and reliability of the LRT service.
 
 
 </li>
 </ul>
 
 Comp&eacute;tences
 
 
 
 Not specified
</div>

LRT Driver

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 We are currently hiring multiple Sales Supervisors across the below locations and channels:
 
 
 <ol>
 <li>
 Marsa Matrouh &ndash; Retail &amp; Wholesale
 </li>
 <li>
 El Beheira &amp; Kafr El Sheikh &ndash; Wholesale
 </li>
 <li>
 Sharqia &ndash; Retail
 </li>
 <li>
 Ismailia, Damietta &amp; Suez &ndash; Wholesale
 </li>
 <li>
 Assiut &ndash; Retail
 </li>
 <li>
 Sohag &amp; Qena &ndash; Wholesale
 </li>
 </ol>
 
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
 
</div>

Sales Supervisors - Egypt - (Multiple Locations)

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 178074
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A Retail Sales Representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.
 </li>
 <li>
 Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.
 </li>
 <li>
 Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.
 </li>
 <li>
 Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.
 </li>
 <li>
 Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.
 </li>
 <li>
 Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.
 </li>
 <li>
 Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.
 </li>
 <li>
 Stay updated on changes in product range, report customer feedback on product range issues to the Sales Manager.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Sales-driven with a strong customer focus.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in English, with Arabic preferred.
 </li>
 <li>
 Ability to understand customer needs and build strong relationships.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education.
 </li>
 <li>
 Minimum 3 years of experience in a similar retail sales role.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proven sales-driven mentality and problem-solving skills.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Assistant | IKEA | Cairo Festival City

<div>
 
 Job Requisition ID:
 
 178420
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company&rsquo;s offerings. This role is responsible for upholding the company&rsquo;s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.
 </li>
 <li>
 Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.
 </li>
 <li>
 Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.
 </li>
 <li>
 Understand and determine customers' requirements to prepare a pro forma invoice.
 </li>
 <li>
 Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.
 </li>
 <li>
 Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.
 </li>
 <li>
 Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.
 </li>
 <li>
 Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.
 </li>
 <li>
 Maintain a full display of products via merchandising methods as laid down by the company.
 </li>
 <li>
 Be an expert on the product range within HFB.
 </li>
 <li>
 Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.
 </li>
 <li>
 Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems/comments on the product range and/or any gaps in the range.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proactivity and initiative in sales.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Problem-solving abilities.
 </li>
 <li>
 Customer focus and service-oriented mindset.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education.
 </li>
 <li>
 Minimum of 3 years experience in a similar sales role.
 </li>
 <li>
 Proactivity and a sales-driven mindset.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 <li>
 Good command of the English language.
 </li>
 <li>
 Good command of the Arabic language is preferred.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Assistant | IKEA | Mall of Arabia

VeraSafe

<div>
 
 
 About VeraSafe:
 
 
 
 VeraSafe is an innovative and successful U.S. headquartered privacy and cybersecurity compliance consulting firm and law firm. Due to rapid growth and increased demand for our international privacy and technology compliance and legal services, VeraSafe is seeking creative, motivated, and collaborative IT security experts to join our team. This is a fully remote position.
 
 
 
 
 
 
 Watch / listen to learn more about VeraSafe: Check out our podcast!
 
 
 
 
 Apple Podcast
 
 :
 
 https://apple.co/4b28hwE
 
 
 
 
 YouTube
 
 :
 
 https://www.youtube.com/@PrivacyInPractice/videos
 
 
 
 
 Spotify:
 
 
 https://bit.ly/4moSMU7
 
 
 
 
 
 
 VeraSafe is proud to be
 
 certified as a Great Place to Work&copy;, with 97% of our employees affirming that we are truly a great place to work
 
 . This means we foster trust, collaboration, and a positive work environment. We are committed to maintaining this standard of meaningful work, work-life balance, and a supportive community. Check out our great benefits, which are listed at the end of this job description.
 
 
 
 
 
 
 About the Role:
 
 
 
 VeraSafe&rsquo;s mission: Provide the world&rsquo;s best data protection advice, with a human touch. Right now, we are seeking an IT Security Advisor to join our growing team and help us pursue this mission.
 
 
 
 
 
 Our clients vary in size, location, industry, and service needs, and they love the way we advise on privacy compliance. They love our work so much, in fact, that there is a growing demand for our cybersecurity consulting (hence the need for you!).
 
 
 
 
 
 This is an excellent opportunity for anyone who wants to join a team working on the cutting edge of privacy, data protection, and cybersecurity, and is excited about assisting a wide range of clients with fractional CISO-type support, including IT security program design, implementation, and management.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Practice Development:
 
 
 <ul>
 <li>
 Serve as an integral part of VeraSafe&rsquo;s cybersecurity consulting practice area through the management of client relationships and both individual and team projects/deliverables.
 </li>
 <li>
 Expand on VeraSafe&rsquo;s security consulting offerings, including&mdash;but certainly not limited to&mdash;Microsoft 365 hardening, configuration auditing, and risk assessment.
 </li>
 <li>
 Further develop internal service delivery methodologies, documentation, templates, and quality control processes.
 </li>
 </ul>
 
 
 
 
 
 Client Engagement and Delivery:
 
 
 <ul>
 <li>
 Handle consulting projects, including fractional-CISO-type engagements, with a strong focus on securing Microsoft 365 environments.
 </li>
 <li>
 Conduct detailed cybersecurity risk assessments, including analysis of current security controls, vulnerabilities, and threat landscape.
 </li>
 <li>
 Provide oversight and strategic direction for incident response, including breach containment, investigation, and post-incident review.
 </li>
 <li>
 Lead and execute security assessments, architecture reviews, IT security policy drafting and implementation, and remediation planning.
 </li>
 <li>
 Communicate findings and recommendations to clients clearly and professionally either through written reports and executive briefings or execution of hands-on implementation.
 </li>
 <li>
 Build trusted relationships with client stakeholders, including CISOs, IT directors, and compliance teams.
 </li>
 <li>
 Collaborate with project managers and privacy-focused project teams to determine and meet client requirements and specific project needs. Analyze practical situations and develop solutions to specialized needs.
 </li>
 </ul>
 
 
 
 
 
 Thought Leadership and Cross-Functional Collaboration:
 
 
 <ul>
 <li>
 Stay current on evolving security threats and technologies.
 </li>
 <li>
 Represent our IT security practice internally and externally, including contributions to client alerts and conference talks.
 </li>
 <li>
 Collaborate with VeraSafe&rsquo;s Professional Services team to ensure tight integration between our IT security and privacy advisory services.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 At least four years of hands-on experience in IT security consulting, IT security engineering, or equivalent.
 </li>
 <li>
 At least one relevant certification (e.g., CISA, CISSP, CISM, CRISC, CCSP, SC-100 Cybersecurity Architect).
 </li>
 <li>
 Deep technical expertise in Microsoft Defender XDR, CrowdStrike Falcon, SentinelOne, or other similar technologies.
 </li>
 <li>
 Proficiency with IT security standards and frameworks (e.g., NIST CSF, ISO/IEC 27001, NIST 800-53, NIST 800-171, CIS Controls).
 </li>
 <li>
 Experience performing audit readiness assessments for frameworks, laws, and regulations (e.g., POPIA, HIPAA, ISO, NIST, GLBA).
 </li>
 <li>
 Technical background in scripting, automation, or security tooling (e.g., PowerShell, Sentinel, Defender for Endpoint).
 </li>
 <li>
 Experience developing and conducting tabletop exercises such as Business Continuity and Disaster Recovery scenarios.
 </li>
 <li>
 Experience conducting enterprise-wide formal risk assessments.
 </li>
 <li>
 Strong understanding of email security (e.g., DKIM, DMARC, SPF).
 </li>
 <li>
 Familiarity with security stacks (e.g., SIEM/SOAR, IAM, EDR, CASB).
 </li>
 <li>
 Strong understanding of cloud security posture assessments.
 </li>
 <li>
 Strong understanding of enterprise security principles, zero trust architecture, and IT security risk management.
 </li>
 <li>
 Excellent client-facing communication and report writing skills.
 </li>
 <li>
 Team player, interested in contributing to a growing enterprise.
 </li>
 <li>
 Strong writing/editing skills and attention to detail.
 </li>
 <li>
 Willingness to learn new skills and receive direction and feedback from team members.
 </li>
 <li>
 Willingness to pursue and maintain privacy certifications (e.g., CIPP/E, CIPM, CIPT).
 </li>
 <li>
 Willingness to work occasional evenings, primarily for full team meetings or essential client work.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience working directly with clients, in a service-oriented environment.
 </li>
 <li>
 Experience building or growing a consulting practice or service line.
 </li>
 <li>
 Experience in regulated industries (e.g., healthcare, finance, pharma).
 </li>
 <li>
 Familiarity with contract provisions that address data protection and security responsibilities.
 </li>
 <li>
 Experience migrating or overseeing the migration of systems from on-premises or hybrid to cloud-federated systems.
 </li>
 <li>
 Experience with development and implementation of incident response plans.
 </li>
 <li>
 Professional involvement in the privacy and/or data security space (attendance at privacy conferences; membership or publication in the IAPP, ISACA, etc.).
 </li>
 <li>
 Privacy certification (or similar).
 </li>
 </ul>
 
 
 
 
 
 Immediate Supervisor:
 
 
 
 Senior Vice President and Head of Professional Services
 
 
 
 
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 Detail-oriented and highly organized with a strong work ethic.
 </li>
 <li>
 Ability to thrive and perform in a fully remote and international environment.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Highly skilled in time management to enable successful work with international teams in meeting deadlines.
 </li>
 <li>
 Highly capable of independent work to fully deliver on all commitments.
 </li>
 <li>
 Ability to work productively in a cross-functional, multi-disciplinary consulting team.
 </li>
 <li>
 Experience building and maintaining relationships with colleagues and clients through polished, professional interactions and products regardless of the client&rsquo;s experience with VeraSafe&rsquo;s service line.
 </li>
 </ul>
 
 
 
 
 
 VeraSafe Values:
 
 
 
 In addition to technical knowledge, skills, and competencies for a specific position, VeraSafe seeks team members who are proficient in values critical to our organization. We are seeking individuals who demonstrate interest in and experience applying creativity, feedback, and business acumen in a welcoming culture that recognizes what each individual contributes to our team.
 
 
 
 
 
 
 VeraSafe&rsquo;s Excellent Benefits Include:
 
 
 <ul>
 <li>
 Work from almost anywhere with Wi-Fi
 </li>
 <li>
 Paid Time Off (PTO)
 </li>
 <li>
 Paid holidays
 </li>
 <li>
 Annual bonuses
 </li>
 <li>
 Membership in the International Association of Privacy Professionals (IAPP) and IAPP exam fee reimbursement (CIPP/E)
 </li>
 <li>
 Flexible working schedule in some roles
 </li>
 <li>
 Reimbursement for certain personal flight ticket
 </li>
 <li>
 Company laptop provided
 </li>
 </ul>
 
 
 
 
 
 Other Benefits:
 
 
 <ul>
 <li>
 Tremendous professional development growth opportunities in the privacy, data protection, and cybersecurity niche.
 </li>
 <li>
 The chance to have a long-lasting effect on a small but growing international business.
 </li>
 <li>
 Work in an open environment with a team that respects your ideas and contributions.
 </li>
 <li>
 Occasional opportunities to travel in North America and Europe.
 </li>
 </ul>
 
 
 
 
 
 Our HR Privacy Notice is available at the following link:
 
 
 
 
 https://verasafe.com/legal/human-resources-privacy-policy/
 
 
 
 
 
 
 
 Note:
 
 
 
 There are several steps to our recruitment process, each carefully crafted over the span of our 16 years in operations, to best ensure you and VeraSafe are a strong match &ndash; we want to hire team members who will thrive by being a part of our team! We recognize the investment of time can be a burden, but we think it&rsquo;s worth it, and we appreciate you taking the time to complete it. We&rsquo;ve found it enables us to find the best team members, regardless of their experience, where they went to school, or where they were trained. We want smart, kind, creative colleagues, plain and simple, and our process is a crucial part of our ability to hire this way.
 
</div>

IT Security Advisor (Full Time, Remote Position)

<div>
 
 
 Job Title: HR &amp; Administration Assistant
 
 
 
 
 Reports To:
 
 HR/ Admin Operations SV (dotted line to HRBP for governance alignment)
 
 
 
 Functional Partnership:
 
 Relevant Market / BU
 
 
 
 Function:
 
 HR/ Administration
 
 
 
 Location:
 
 6th October, Industrial Zone, Giza, Egypt.
 
 
 
 Grade:
 
 Hay
 
 
 
 
 
 
 Operating Context
 
 
 
 
 
 
 The HR/ Administration Assistant operates within a structured HR operating model supporting:
 
 <ul>
 <li>
 HR Operations execution
 </li>
 <li>
 Commercial and Factory administrative coordination
 </li>
 <li>
 Office and facility management
 </li>
 <li>
 Government documentation support
 </li>
 </ul>
 
 The role functions within a regulated, cost-disciplined, multi-department environment requiring:
 
 <ul>
 <li>
 High coordination discipline
 </li>
 <li>
 Documentation accuracy
 </li>
 <li>
 Facility and office control standards
 </li>
 <li>
 Confidential handling of employee data
 </li>
 <li>
 Alignment to enterprise governance and reporting systems
 </li>
 </ul>
 
 The role is an enabling function and does not carry workforce governance authority.
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The HR Administration Assistant provides structured administrative, documentation, coordination, and facility support to the HR Operations SV.
 
 
 The HR Admin Assistant supports the Human Resources function by handling personnel administration, employee records, and day-to-day HR operations, in addition to general administrative and office management tasks. The role ensures smooth office operations while maintaining compliance with labour laws, internal policies, and governance frameworks.
 
 
 
 
 
 The role ensures:
 
 <ul>
 <li>
 Smooth office operations
 </li>
 <li>
 Accurate documentation handling
 </li>
 <li>
 Timely processing of administrative transactions
 </li>
 <li>
 Structured meeting and travel coordination
 </li>
 <li>
 Compliance with internal policies and regulatory requirements
 </li>
 </ul>
 
 The role may support HR Operations during overflow periods under direct supervision and within defined authority limits.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 A. Administrative &amp; Office Coordination
 
 
 <ul>
 <li>
 Manage office supplies, pantry, equipment inventory, and vendor coordination
 </li>
 <li>
 Raise purchase requests and follow up on Purchase Orders (POs) with procurement.
 </li>
 <li>
 Ensure proper documentation of approvals and audit traceability
 </li>
 <li>
 Oversee office administration tasks (supplies, maintenance, vendors, etc.).
 </li>
 <li>
 Coordinate with service providers (cleaning, security, facility management).
 </li>
 <li>
 Support office events, meetings, and logistics.
 </li>
 <li>
 Maintain administrative records and contracts with vendors.
 </li>
 <li>
 Ensure smooth day-to-day office operations.
 </li>
 </ul>
 
 
 
 
 
 B. Documentation &amp; Filing Control
 
 
 <ul>
 <li>
 Maintain organized, secure filing systems for administrative and HR-related documentation (hard &amp; soft copies).
 </li>
 <li>
 Ensure documentation complies with retention standards and internal policy
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 <li>
 Maintain and update employee files
 </li>
 <li>
 Handle onboarding documentation (contracts, forms, social insurance, etc.).
 </li>
 <li>
 Manage employee records, including promotions, transfers, and terminations.
 </li>
 <li>
 Ensure compliance with local labor laws and internal regulations.
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 <li>
 Manage incoming and outgoing correspondence in a timely and organized manner.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 C. HR Operational Support (Overflow &amp; Structured Assistance)
 
 
 <ul>
 <li>
 Support HR Operations Specialist during high-volume periods under supervision
 </li>
 <li>
 Prepare documentation packs for onboarding and offboarding
 </li>
 <li>
 Track document collection status for payroll, visas, and insurance
 </li>
 <li>
 Coordinate logistics for recruitment interviews and onboarding sessions
 </li>
 <li>
 Ensure all support remains within approved governance frameworks
 </li>
 <li>
 Administer employee benefits programs, including medical insurance, social insurance, and other company benefits.
 </li>
 <li>
 Coordinate employee enrollment, additions, deletions, and updates with service providers.
 </li>
 <li>
 Manage mobile lines allocation and tracking in line with company policy.
 </li>
 <li>
 Act as a point of contact for employee inquiries related to benefits.
 </li>
 <li>
 Ensure accurate records and timely updates for all benefits-related data.
 </li>
 </ul>
 
 Local Governance Authority: HR Operations Specialist
 
 
 Central Governance Authority: Operational Excellence Manager &amp; Head of HR
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Track expense submissions and follow-ups
 </li>
 </ul>
 
 
 
 
 
 
 
 
 E. Government &amp; Regulatory Documentation Support
 
 
 <ul>
 <li>
 Assist in tracking contract renewals and government documentation
 </li>
 <li>
 Maintain updated GOSI and statutory files under HR Operations guidance
 </li>
 <li>
 Support document preparation for audits or inspections
 </li>
 <li>
 Escalate compliance risks immediately to HR Operations Specialist
 </li>
 </ul>
 
 
 
 
 
 F. Facility &amp; Office Standards
 
 
 <ul>
 <li>
 Maintain office standards aligned with GHK / 5S practices
 </li>
 <li>
 Liaise with facility management for maintenance issues
 </li>
 <li>
 Ensure orderly, professional office environment
 </li>
 <li>
 Support workplace event logistics where required
 </li>
 </ul>
 
 
 G. Administrative Operations
 
 
 
 
 Transportation Management
 
 
 <ul>
 <li>
 Manage employee transportation services and bus routes
 </li>
 <li>
 Coordinate transportation schedules according to operational requirements
 </li>
 <li>
 Follow up on transportation contracts, renewals, invoices, and payments
 </li>
 </ul>
 
 
 
 
 
 
 Mobile Lines &amp; Telecommunications
 
 
 <ul>
 <li>
 Manage company mobile lines and landline services including activation, deactivation, and package modifications
 </li>
 <li>
 Monitor monthly invoices and maintain employee mobile allowance records
 </li>
 </ul>
 
 
 Invoice Processing &amp; Payment Follow-up
 
 
 <ul>
 <li>
 Prepare and submit invoices through DWS workflow and follow up approvals with stakeholders
 </li>
 <li>
 Coordinate with Finance and Treasury to ensure timely payments
 </li>
 </ul>
 
 
 
 
 
 Clear Role Boundaries
 
 
 
 This role IS:
 
 <ul>
 <li>
 Administrative and coordination support function
 </li>
 <li>
 Office and documentation control enabler
 </li>
 <li>
 Overflow support to HR Operations
 </li>
 <li>
 Service-oriented liaison
 </li>
 </ul>
 
 This role IS NOT:
 
 <ul>
 <li>
 Workforce governance authority
 </li>
 <li>
 HR decision-maker
 </li>
 <li>
 Payroll approver
 </li>
 <li>
 ER handler
 </li>
 <li>
 Compensation or talent framework owner
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Interfaces
 
 
 
 Internal
 
 <ul>
 <li>
 HR Operations Specialist (Primary Line Manager)
 </li>
 <li>
 HRBP (Governance awareness)
 </li>
 <li>
 Head of HR &ndash; enterprise direction, standards and operating model
 </li>
 <li>
 Finance &ndash; PO and payment processing
 </li>
 <li>
 Legal &ndash; documentation requests
 </li>
 <li>
 Commercial &amp; Factory teams
 </li>
 </ul>
 
 External
 
 <ul>
 <li>
 Travel agencies
 </li>
 <li>
 Government offices
 </li>
 <li>
 Facility vendors
 </li>
 <li>
 Suppliers
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators
 
 
 
 Administrative Excellence
 
 <ul>
 <li>
 Timely completion of assigned tasks
 </li>
 <li>
 PO and payment accuracy rate &ge;98%
 </li>
 <li>
 Zero penalties due to delayed visa or government processing
 </li>
 </ul>
 
 Documentation &amp; Compliance
 
 <ul>
 <li>
 Filing accuracy and audit readiness
 </li>
 <li>
 Zero lost or incomplete employee documentation
 </li>
 </ul>
 
 Service Quality
 
 <ul>
 <li>
 Meeting coordination without scheduling conflicts
 </li>
 <li>
 Positive internal service feedback
 </li>
 </ul>
 
 Facility Standards
 
 <ul>
 <li>
 GHK / 5S compliance adherence
 </li>
 </ul>
 
 
 
 
 
 Development Pathway
 
 
 
 
 
 
 Administration Assistant - HR Operations Specialist
 
 
 
 
 
 Progression requires:
 
 <ul>
 <li>
 Demonstrated accuracy and compliance discipline
 </li>
 <li>
 Strong system literacy
 </li>
 <li>
 Exposure to payroll and HRIS processes
 </li>
 <li>
 Proven confidentiality and governance mindset
 </li>
 <li>
 Basic workforce administration capability
 </li>
 </ul>
</div>

HR & Administration Assistant - (6th October)

Explore 131+ Freight operations supervisor in Cairo this July. Find roles across top companies and apply now to boost your career.