analyst relations services associate Jobs in Boston

analyst relations services associate

regional service manager

manager of adr services

American Arbitration Association

<div><p><b>Description</b><br>
</p><br>
Manager of ADR Services (2025-201)<br>
<br>
Overview<br>
The American Arbitration Association (AAA) seeks a highly organized and experienced Manager of ADR Services to lead arbitration and mediation case administration and supervise a team of Case Administrators. In this role, you will manage a dynamic caseload, serve as the primary liaison with parties and neutrals, and ensure consistent application of AAA's rules and procedures. Responsibilities include training staff, leading conference calls and preliminary hearings, identifying and resolving case management issues, and ensuring adherence to confidentiality and data security standards. The ideal candidate will possess strong analytical, communication, and leadership skills along with a solid foundation in ADR processes.<br>
<br>
Work Environment<br>
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.<br>
<br>
Compensation<ul><li>
Charlotte, NC, Miami, FL; San Antonio, TX: $73,000 - $78,000</li><li>
Atlanta, GA; Buffalo, NY; Dallas, TX, Fresno, CA: $77,000 - $82,000</li><li>
Houston, TX; Johnston, RI; Minneapolis, MN: $79,000 - $83,000</li><li>
Chicago, IL; Philadelphia, PA; Voorhees, NJ: $82,000 - $87,000</li><li>
Boston, MA,; Los Angeles, CA: $86,000 - $91,000</li><li>
New York, NY, San Francisco, CA: $91,000 - $97,000</li></ul><br>
<br>
This position is also eligible for an annual performance-based incentive targeting 10% of annual salary.<br>
Our competitive compensation package includes, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.<br>
<br>
Qualifications<ul><li>
Bachelor&rsquo;s degree in business, law, or a related field; or equivalent mix of education and experience</li><li>
4&ndash;6 years of comprehensive customer service and case management experience in a legal, judicial, or ADR setting</li><li>
1&ndash;2 years of supervisory or team lead experience</li><li>
Strong knowledge of arbitration and mediation procedures and rules</li><li>
Excellent communication and interpersonal skills</li><li>
Demonstrated ability to exercise sound judgment and resolve complex issues</li><li>
Proficiency in Microsoft Office and case management systems; adaptability to emerging technologies, including AI tools</li></ul><br>
<br>
About Us<br>
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.<br>
<br>
<i>The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.</i></div>

Manager of ADR Services

Eurofins

<div><b>Company Description</b><p><br>
The work we do at Eurofins Professional Scientific Services matters, and so do our employees. At Eurofins PSS, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package.</p><p>
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.</p><p><b>
If you&rsquo;re looking for a rewarding career, a place to call home, apply with us today!</b></p><b><br>
Job Description</b><br>
<ul><li>
Lab-based role focused on cell handling and flow cytometry, including routine sample processing and project-based work to enhance the capabilities of flow cytometry assays.</li><li>
Participate in the development and validation of new laboratory procedures and tests.</li><li>
Operate and maintain cytometer-related computer hardware and software.</li><li>
Preparing solutions and samples for cytometer-related assays.</li><li>
Maintain detailed documentation of scientific work in an electronic notebook.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Minimum Required Qualifications:</b></p><ul><li>
B.S. in biological or biochemical sciences (or a related field) with 3-4 years of relevant laboratory experience. M.S. in biological or biochemical sciences (or related field) with 1-2 years of relevant laboratory experience.</li><li>
Expert in cell handling and cell flow cytometry (familiarity in operating the Cytoflex instrument is a plus).</li><li>
Proficiency in data analysis software such as FlowJo, Cytexpert, or similar platforms.</li><li>
Strong organizational, time management, and troubleshooting abilities with excellent verbal and written communication skills.</li><li>
Ability to design experiments and interpret data, keep accurate records, follow instructions, and comply with company policies.</li><li>
Ability to work independently and as a part of a team, self-motivation, adaptability, and a positive attitude.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Expert in multi-color flow cytometry with a minimum of 2 colors.</li><li>
Familiarity with electronic lab notebook (ELN) documentation.</li><li>
Authorization to work in the United States indefinitely without restriction or sponsorship.</li></ul><br>
<b>
Additional Information</b><p><b><br>
What to Expect in the Hiring Process:</b></p><ul><li>
10-15 Minute Phone Interview with Region Recruiter</li><li>
45-60 Minute Virtual Interview with Manager and/or Group Leader</li><li>
45-60 Minute Onsite Meeting with the Team</li></ul><p><b>
Additional Details:</b></p><p>
Position is <b>Full Time, Monday &ndash; Friday, 8 am-5 pm. </b>Candidates currently living within a commutable distance of, Boston, MA<b>, </b>are encouraged to apply.</p><p><b>
Excellent full-time benefits include:</b></p><ul><li>
comprehensive medical coverage, dental, and vision options</li><li>
Life and disability insurance</li><li>
401(k) with company match</li><li>
Paid vacation and holiday</li><li>
Yearly goal-based bonus &amp; eligibility for merit-based increases</li><li>
Compensation: $37-$41 per hour</li></ul><p><b><i>
Ready to take the next step in your career? Apply today and join a team that&rsquo;s making a difference in science every day.</i></b></p><div></div><p><b>
Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.</b></p></div>

Bioassay Scientist

Wellist

<div><p><b>Senior Manager, Analytics &amp; Advisory Services</b><br>
<br>
At Wellist, we help employers support their people through every life moment&mdash;while ensuring HR and benefits leaders get the greatest possible value from their investments.</p>
<p>
As our Senior Manager, Analytics &amp; Advisory Services, you will be the person who builds, executes, and delivers the high-impact analyses that drive client strategy and internal decision-making. This is a senior individual contributor role for someone who can frame analytical problems, work directly with raw data, produce zero-defect outputs, and turn those outputs into clear recommendations that influence executive stakeholders.</p>
<p>
You will own the end-to-end analytics behind client deep dives, ROI assessments, portfolio evaluations, and monthly/quarterly reporting. Internally, you will ship analyses that shape product direction, resource prioritization, and Wellist's marketplace and ecosystem strategy. This role requires exceptional analytical rigor, attention to detail, and the ability to communicate findings clearly to CHROs, CFOs, Wellist leadership, and cross-functional partners.</p><p><br>
<b>
Core Responsibilities &amp; What You Will Deliver</b></p>
<p><b>
Client Analytics, Deep Dives &amp; Portfolio Optimization</b></p>
<p>
You will lead analytical work that identifies near-term cost savings, program performance gaps, and strategic opportunities within our client's wellbeing portfolios. Your deliverables will include:</p>
<ul>
<li>Comprehensive portfolio analyses integrating Wellist platform usage and &quot;ecommerce&quot; behavioral data, claims-like datasets, and employer-provided inputs.</li>
<li>Strategic ROI assessments for existing client accounts, quantifying value realized and pinpointing areas for higher-impact investment.</li>
<li>Cost-savings opportunity models that map specific benefit adjustments, resource shifts, or product recommendations to measurable financial outcomes.</li>
<li>Monthly and quarterly reporting packages that translate raw utilization data into clear insights, strategic recommendations, and prioritized next steps for clients.</li>
<li>Executive-ready insights that help clients optimize their benefits spend, enhance employee engagement, and close gaps in high-need populations.</li>
<li>Board-level reporting and advanced analytics narratives for client leadership teams.</li>
</ul>
<p>You will be accountable for ensuring every analysis leads to actions that improve wellbeing support and maximize ROI for clients.</p>
<p><b>
Data-Driven Product &amp; Service Enhancement</b></p>
<p>
You will use analytics to shape Wellist's product roadmap and service offerings. Key responsibilities include:</p>
<ul>
<li>Turning the platform's &quot;ecommerce&quot; behavioral data into recommendations to expand, refine, or rebalance Wellist's product and resource portfolio.</li>
<li>Partnering with Product, Engineering, and Operations to integrate and interpret multi-source data (e.g., internal systems, Support CRM, Sigma).</li>
<li>Identifying platform features, workflows, and interventions that can drive higher adoption, engagement, and client value.</li>
<li>Developing repeatable analytic frameworks, benchmarks, and scoring models that improve how we assess programs and recommend interventions.</li>
<li>Leading internal insights that inform go-to-market strategy and cross-functional decision-making.</li>
</ul>
<p>You will be responsible for the analytic foundation that drives product evolution and enhances the value Wellist delivers to employers.</p>
<p><b>
Executive Communication, Client Success &amp; Advisory Leadership</b></p>
<p>
You will serve as a senior advisor to enterprise clients, ensuring analytics drive strategic action. You will:</p>
<ul>
<li>Present findings and recommendations to CHROs, CFOs, clinical leaders, and boards.</li>
<li>Build executive-ready presentations, strategic briefs, and ROI narratives that influence high-stakes decisions.</li>
<li>Lead conversations that translate complex data into compelling business cases for portfolio changes or new investments.</li>
<li>Partner with Client Success leadership to ensure analytics are central to account strategy, retention, and expansion.</li>
<li>Represent Wellist's analytic insights in external meetings, presentations, and thought leadership opportunities.</li>
</ul>
<p>You are accountable for ensuring insights translate into impact&mdash;and that clients clearly understand the value Wellist creates.</p>
<p><b>
What Success Looks Like</b><br>
3 months: You are leading deep-dive analyses for priority accounts, producing executive-ready deliverables, and raising the standard for monthly and quarterly reporting.</p>
<p>
6 months: Your ROI models, cost-savings analyses, and portfolio assessments are embedded in client strategy and influencing product decisions across Wellist.</p>
<p>
12 months: You are recognized as the strategic analytical leader whose work drives measurable savings for employers, improves employee wellbeing outcomes, and guides the next generation of Wellist's platform and services.</p>
<p><b>
What You Bring</b></p>
<ul>
<li>5-10+ years of experience in analytics, consulting, strategy, or population health; employer benefits or healthcare preferred.</li>
<li>Demonstrated experience producing ROI models, cost-savings analyses, and strategic portfolio recommendations for enterprise clients.</li>
<li>Proven ability to turn complex datasets into clear, actionable insights for senior executives.</li>
<li>Expertise with analytics tools, including Excel and Sigma; experience integrating multiple data sources (CRMs, ecommerce data) strongly preferred.</li>
<li>Exceptional storytelling skills&mdash;able to craft board-level narratives that connect data to business impact.</li>
<li>Strong cross-functional leadership experience, especially partnering with product, engineering, and operations teams.</li>
<li>A demonstrated track record of using analytics to drive measurable value and influence organizational strategy.</li>
<li>A bias toward action, meticulous attention to detail, and a mission-driven mindset.</li></ul><br>
<p></p>
<p><b>
Why Work Here</b><br>
<b>A meaningful mission</b> &ndash; Join a team that's redefining how employers support employees and their families.<br>
<b>Outstanding benefits</b> &ndash; Excellent medical, dental, and life insurance; generous PTO and 401(k) contribution.<br>
<b>Opportunity to grow </b>&ndash; Play a critical role in building Wellist's next-generation analytics and optimization solutions.<br>
<b>Award-winning culture</b> &ndash; Recognized by Fast Company, MassTLC, Rock Health, and more.</p><br>
<p></p>
<p><b>
At this time, Wellist is unable to sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).</b></p></div>

Senior Manager, Analytics & Advisory Services (hybrid)

Trusted Health

<div><div><div>Boston, MA</div><div>
Night</div><div>
3 shifts x 12 hours</div><div>
Start February 16th &middot; 13 wks</div></div>
<div></div><div><div>Contract Details</div><div><div>
Job Type<div>
Travel</div></div><div>
Shift Type<div>
Night</div></div><div>
Contract Date<div>
02/16/2026 - 05/18/2026</div></div><div>
Expected Length<div>
13 weeks</div></div><div>
Hours Per Shift<div>
12</div></div><div>
Shifts Per Week<div>
3</div></div></div></div><p></p><div><div><div><b>Keep in mind jobs like these can often fill quickly!</b><br>
Our platform is updated in real time to keep you informed and allow you to match with the perfect open opportunities!</div></div></div>
<div><div>Requirements</div><div><div>
Experience<div><div>
12 months of role experience is required with some in the last 12 months.</div><div>
Must have at least 24 months of Neonatal Intensive Care Unit experience.</div><div>
Experience with Meditech is required from any number of months.</div></div></div><div>
References<div><div>
Candidates must provide 1 manager/supervisor reference from within the past 12 months in order to be considered for this role</div><div>
Candidates must provide 1 charge/lead reference from within the past 12 months in order to be considered for this role</div></div></div><div>
License<div><div>
Candidates must have a Massachusetts license</div></div></div><div>
Certifications<div><div>
BLS (Required)</div><div>
NRP (Required)</div></div></div><div>
Vaccinations<div><div>
Flu vaccination required. Medical declinations accepted.</div></div></div><div>
Proof of Identification<div><div>
Proof of identification required</div></div></div></div></div>
<div><div>Additional Information</div><div><p>
Pre-employment modules may be required for this role. Please upload any certifications or health documents you have to your profile to expedite your on-boarding process.</p>
<p><b>
Additional Details:</b></p>
<p>
Parking fees are at the expense of traveler. Please reference this link for details - https://www.bidmc.org/patient-and-visitor-information/visiting-bidmc/parking-and-valet-serviceshttps://www.bidmc.org/patient-and-visitor-information/visiting-bidmc/parking-and-valet-services</p>
<p><b>
Required Skills/Experience:</b> 2+ years of experience in a level 3-4 NICU.</p>
<p><b>
Unit/Facility Details:</b> Paid parking available in parking garages. Public transportation available as well.</p>
<p><b>
Special Requests:</b> All RTO requests must be presented at time of sub.</p>
<p><b>
Shift &amp; Scheduling:</b> Every other weekend required. One major and one minor holiday required.</p></div></div>
<div><div>
Trusted Benefits</div><div></div><div><div><div><p>
Health</p>
(day 1)</div></div><div></div><div><div><p>
Dental</p>
(day 1)</div></div><div></div><div><div><p>
Vision</p>
(day 1)</div></div><div></div><div><div><p>
401k</p>
(opt in)</div></div></div></div></div><p></p>

Registered Nurse

Alan Gray, Inc.

<div><div><div><b>Summary </b>: This role is responsible for data analytics and reporting for the SIMS platform. This role develops and manages client reporting needs. This role fulfills any reporting requirements for internal staff in finance, executive, account management and operations. This role provides client support and implementation services for SIMS existing and new clients. The Data Analyst is part of the Technical Operations team and reports to the Operations Manager. S uccess in this role requires extensive experience in customer service, strong product knowledge and a varied technical acumen.<br>
</div><div></div><div><b>Responsibilities include but not limited to:
</b></div><div><ul><li>Developing and maintaining all SIMS client reporting and requests.
</li><li>Managing client data within the SIMS platform
</li><li>Providing all monthly billing reports for client invoicing to Finance
</li><li>Creating custom reports for internal and external shareholders
</li></ul></div><ul><li>Timely monthly client billing reports
</li><li>Administration of dashboards for managing business operations
</li><li>Quality assurance of SQL Data for SIMS platform
</li><li>Oversee inbound data validation and import process.
</li><li>Assist as needed in the onboarding and implementation of new clients onto the SIMS platform
</li><li>Triage, report and escalate system, performance and client related and application issues
</li><li>Communicate between business, development team and Ops leadership.
</li><li>Work with the development team to provide timely support for any client&rsquo;s needs.
</li><li>Open and document application issues for Development review
</li><li>Handle and process incoming customer service requests through ticketing system or via emails
</li>Maintain ongoing contact with business and developers and stay up to date on system limitations, upgrades and capabilities to always ensure peak system performance.<br>
<li>
<br>
</li></ul><div><b>Qualifications </b>:
</div><div><ul><li>Bachelor&rsquo;s degree in computer science, related degree or equivalent work experience.
</li><li>Strong and demonstrable analytical and reporting skills
</li><li>Experience supporting a SaaS based application
</li><li>Possess the ability to work in a fast-paced and flexible environment.
</li><li>Must be customer focused.
</li><li>Must be able to work individually and within a team framework.
</li>Strong documentation and communication skills.<br>
<li>
</li></ul></div><div></div><div><b>Additional Required Skills:
</b></div><div><ul><li>Microsoft Office Suite
</li><li>Strong working knowledge of Microsoft SQL Server
</li><li>Experience with Reporting Tools (i.e. Crystal Report and Power BI)
</li><li>Experience with HubSpot CRM
</li><li>Experience with JIRA
</li></ul></div><ul><li>Previous Experience with Legal Billing Software Beneficial</li></ul></div></div>

Data Analyst

Alan Gray LLC

<div><div><b>Summary</b>: This role is responsible for data analytics and reporting for the SIMS platform. This role develops and manages client reporting needs. This role fulfills any reporting requirements for internal staff in finance, executive, account management and operations. This role provides client support and implementation services for SIMS existing and new clients. The Data Analyst is part of the Technical Operations team and reports to the Operations Manager. Success in this role requires extensive experience in customer service, strong product knowledge and a varied technical acumen.</div><div></div><div><b><br>
Responsibilities include but not limited to:</b></div><div><ul><li>
Developing and maintaining all SIMS client reporting and requests.</li><li>
Managing client data within the SIMS platform</li><li>
Providing all monthly billing reports for client invoicing to Finance</li><li>
Creating custom reports for internal and external shareholders</li></ul></div><ul><li>
Timely monthly client billing reports</li><li>
Administration of dashboards for managing business operations</li><li>
Quality assurance of SQL Data for SIMS platform</li><li>
Oversee inbound data validation and import process.</li><li>
Assist as needed in the onboarding and implementation of new clients onto the SIMS platform</li><li>
Triage, report and escalate system, performance and client related and application issues</li><li>
Communicate between business, development team and Ops leadership.</li><li>
Work with the development team to provide timely support for any client&rsquo;s needs.</li><li>
Open and document application issues for Development review</li><li>
Handle and process incoming customer service requests through ticketing system or via emails</li><li>
Maintain ongoing contact with business and developers and stay up to date on system limitations, upgrades and capabilities to always ensure peak system performance.</li></ul><div><b><br>
Qualifications</b>:</div><div><ul><li>
Bachelor&rsquo;s degree in computer science, related degree or equivalent work experience.</li><li>
Strong and demonstrable analytical and reporting skills</li><li>
Experience supporting a SaaS based application</li><li>
Possess the ability to work in a fast-paced and flexible environment.</li><li>
Must be customer focused.</li><li>
Must be able to work individually and within a team framework.</li><li>
Strong documentation and communication skills.</li></ul></div><div></div><div><b><br>
Additional Required Skills:</b></div><div><ul><li>
Microsoft Office Suite</li><li>
Strong working knowledge of Microsoft SQL Server</li><li>
Experience with Reporting Tools (i.e. Crystal Report and Power BI)</li><li>
Experience with HubSpot CRM</li><li>
Experience with JIRA</li></ul></div><ul><li>
Previous Experience with Legal Billing Software Beneficial</li></ul></div>

Chiesi Farmaceutici S.p.A.

<p></p><div><div><div><div><div><b>Date: </b>Jan 8, 2026
</div></div></div></div><div><div><div><div><b>Department: </b>Patient Services
</div></div></div></div><div><div><div><div><b>Job Type: </b>Direct Employee
</div></div></div></div><div><div><div><div><b>Business Area: </b>Mktg, Market Access, Bus. Excellence &amp; Med. Affair
</div></div></div></div><div><div><div><div><b>Contract Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Location:
</b>Boston, MA, US
</div></div></div></div><div><div><div><div><div><b><i>Chiesi USA</i></b></div><br>
<div>
Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years&rsquo; experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here.</div><br>
<div></div>
<div>
At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.</div><br>
<div></div>
<div>
Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.</div><br>
<div></div>
<div><b><i>
Chiesi Global Rare Diseases</i></b></div><br>
<div>
Chiesi Global Rare Diseases is a Chiesi Group&rsquo;s business unit established in February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many of whom have limited or no treatments available.</div><br>
<div></div>
<div>
This unit is based in Boston, Massachusetts, with a strong synergy with the headquarters in Parma.</div><br>
<div></div>
<div>
Rare unit has a focus on research and product development for lysosomal storage diseases, rare hematology, ophthalmology disorders and rare immunodeficiencies. The unit is also a dedicated partner with global leaders in scientific research, patient advocacy and care. Discover more here.</div><br>
<div></div>
<div><b><i>
Who we are looking for</i></b></div><div><div><div><div><b>
This is what you will do</b></div>
</div><div><div>
The Lead, Patient Services Marketing (or Associate Director) for Rare Disease is responsible for developing and executing patient-centric marketing strategies that support access, engagement, and adherence for individuals living with rare conditions. Given the complexity and emotional burden of rare diseases, this role plays a critical part in ensuring patients and caregivers are aware of and able to navigate available support services. This role ensures that patients have timely access to resources that support their treatment journey&mdash;from initiation through adherence&mdash;while aligning closely with brand strategy, legal/compliance requirements, and cross-functional partners. The position plays a key role in shaping a patient-centric experience through innovative, compliant, and impactful multi-channel marketing campaigns.</div></div></div><div><div><div><b>
You&rsquo;ll be responsible for:</b></div>
</div><div><ul><li>Lead strategic planning and execution of omnichannel marketing campaigns (email, direct mail, websites, mobile apps, social media, SMS/MMS, SEM/SEO, print) to drive patient engagement and support service utilization across therapeutic portfolios.</li>
<li>Manage agency relationships (creative, strategy, media, measurement, CRM vendors) to deliver patient-centric marketing programs aligned with brand imperatives.</li>
<li>Spearhead platform-driven campaigns, including use of AI or CRM platforms (Salesforce Marketing Cloud, Adobe Experience Manager, Veeva) for segmentation and personalization.</li>
<li>Develop and maintain MLR/PRB compliant patient-facing materials and shepherd content through regulatory &amp; legal approvals.</li>
<li>Define and measure KPI frameworks, report results, and drive optimization recommendations for campaign scaling across brands.</li>
<li>Guide cross-functional teams (Patient Services, Medical Affairs, Advocacy, Market Access, Field, Legal, Compliance, Analytics) to ensure cohesive implementation and alignment.</li>
<li>Lead and mentor junior marketing professionals or managers, including involvement in planning and oversight of marketing budgets and resource allocation.</li>
</ul></div></div><div><div><div><b>You will need to have</b></div>
</div><div><ul><li>Bachelor's degree in life sciences, marketing, business, or other related area.</li>
<li>5&ndash;8+ years in pharma/biotech marketing, with specific expertise in patient engagement or patient services in rare disease, or related areas.</li>
<li>Deep knowledge and hands-on experience across digital marketing channels, CRM strategy, patient journey mapping, segmentation, and brand/customer messaging.</li>
<li>Regulatory compliance understanding (MLR/PRC) is essential, including content approvals and governance process handling.</li>
<li>Leadership &amp; collaboration skills: experience managing agencies, budgets, stakeholders, and influencing without authority.</li>
<li>Analytical mindset: ability to translate qualitative and quantitative insights into actionable strategies and optimization.</li>
</ul></div></div><div><div><div><b>Location</b></div>
</div><div><div>
Hybrid role based in Boston, MA.</div></div></div><div><div><div><b>
Compensation</b></div>
</div><div><div><i>
The annual base pay for this position ranges from $170,000 to $205,000. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, the employee will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</i></div></div></div></div><div><b><i>
What we offer</i></b></div>
<div><br>
No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.</div>
<div></div>
<div>We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive.</div>
<div></div>
<div>Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one&rsquo;s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.</div></div></div></div></div></div><p></p>

Lead, Patient Services Marketing, Global Rare Diseases

Explore 117+ Manager of adr services in Boston this January. Find roles across top companies and apply now to boost your career.

117 manager of adr services jobs IN Boston

Manager of ADR Services

Bioassay Scientist

Senior Manager, Analytics & Advisory Services (hybrid)

Registered Nurse

Data Analyst

Data Analyst

Lead, Patient Services Marketing, Global Rare Diseases