assistant manager - production coordination

hr manager

operations manager

sales manager

branch manager

assistant manager - production coordination Jobs in Lahore

manager of operations

SONITECH (SMC-PRIVATE) LIMITED

(Early Morning Shift) Key Responsibilities:<ul><li>Manage day-to-day office administration and general administrative support.</li><li>Process Accounts Payable, Accounts Receivable, invoices, and bank reconciliations.</li><li>Assist with payroll processing and maintain accurate financial records.</li><li>Maintain employee records, Leaves, and HR documentations.</li><li>Assist with recruitment, onboarding, inductions, and employment contracts.</li><li>Ensure compliance with Fair Work requirements, company policies, and internal procedures.</li><li>Prepare reports, correspondence, spreadsheets, and business documents.</li><li>Maintain company licences, insurance records, compliance registers, and confidential files.</li><li>Coordinate office supplies, equipment, meetings, and supplier relationships.</li><li>Maintain customer records, contracts, and CRM/database accuracy.</li><li>Support management with audits, reporting, and continuous business improvements.</li><li>Monitor document control, record retention, and policy updates.</li><li>Liaise professionally with customers, staff, suppliers, and external stakeholders.</li><li>Identify and resolve administrative issues while improving office processes.</li><li>Perform other administrative, HR, accounts, and compliance duties as directed by management.</li></ul>Pay: Rs75,000.00 - Rs85,000.00 per monthApplication Question(s):<ul><li>Age Limit: 25 - 34 Years</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Operations: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Assistant Operation Manager (Early Morning)

ZH CUISINES (PRIVATE) LIMITED

Job description:Job Position: Customer Success ManagerDepartment: OperationsLocation: SALT PakistanEmployment Type: Full-TimeJob SummarySALT Pakistan is looking for a proactive and customer-focused Customer Success Manager to ensure exceptional customer experiences across all service channels. The ideal candidate will be responsible for handling customer complaints and feedback, managing relationships with delivery platforms such as Blink and Foodpanda, and coordinating events and catering inquiries.This position is suitable for Fresh Graduates with strong communication skills, while candidates with 1&ndash;2 years of relevant experience will be preferred.Key Responsibilities<ul><li>Handle customer complaints, concerns, and feedback professionally and ensure timely resolution.</li><li>Monitor customer satisfaction and maintain a high standard of guest experience.</li><li>Manage and respond to customer reviews received through social media, delivery platforms, and other channels.</li><li>Coordinate with restaurant operations teams to resolve customer issues effectively.</li><li>Manage relationships and daily coordination with delivery partners including Blink and Foodpanda.</li><li>Monitor delivery platform performance, customer ratings, and service quality.</li><li>Handle event and catering inquiries from initial contact to successful execution.</li><li>Coordinate with operations and kitchen teams for catering orders and special events.</li><li>Maintain records of customer complaints, resolutions, and service performance.</li><li>Prepare regular reports on customer feedback, complaints, and improvement opportunities.</li><li>Identify trends and recommend solutions to improve customer experience.</li><li>Support marketing and operational teams during promotional campaigns and events.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.</li><li>Fresh Graduates are encouraged to apply.</li><li>1&ndash;2 years of experience in customer service, hospitality, restaurant operations, or customer relations will be preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks and work in a fast-paced environment.</li><li>Proficiency in Microsoft Office and Google Workspace.</li></ul>Skills Required<ul><li>Customer Service</li><li>Complaint Handling &amp; Resolution</li><li>Communication Skills</li><li>Relationship Management</li><li>Event Coordination</li><li>Catering Management</li><li>Foodpanda &amp; Blink Coordination</li><li>Problem Solving</li><li>Reporting &amp; Documentation</li><li>Time Management</li><li>Team Collaboration</li></ul>Work Location: In personPay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Success Specialist

IGarner System

Billing Manager | Cyber System Private LimitedLocation: Mozang, Lahore (Onsite) Employment Type: Full-Time Shift: Night Shift (US Hours) Salary: PKR 150,000 &ndash; 250,000 per monthAbout Cyber SystemCyber System Private Limited is a growing US Healthcare Revenue Cycle Management (RCM) company offering end-to-end medical billing solutions. We are looking for an experienced Billing Manager to lead operations and improve revenue cycle performance.Key Responsibilities<ul><li>Lead RCM operations including claims, charge entry, payment posting, denial management, appeals, and AR follow-up.</li><li>Manage billing teams, departments, and client accounts.</li><li>Improve collections, cash flow, and compliance with HIPAA, CMS, Medicare, Medicaid, and payer rules.</li><li>Monitor KPIs, productivity, quality, turnaround time, and SLAs.</li><li>Mentor team leads and resolve client escalations.</li><li>Review reports and implement process improvements.</li></ul>Healthcare Practice ExperienceExperience in one or more of the following is preferred:Primary Care, Internal Medicine, Cardiology, Orthopedics, Gastroenterology, Pediatrics, OB/GYN, Mental Health, Radiology, Physical Therapy, Home Health, Hospice, and DME.Required ExpertiseRCM, medical/lab/dental/physician/DME billing, claims submission, payment posting, AR, denial management, appeals, insurance verification, prior authorization, ICD-10, CPT, HCPCS, Medicare, Medicaid, commercial insurance, HIPAA, team leadership, and KPI analysis.Qualifications<ul><li>Bachelor's or Master's degree in a relevant field.</li><li>10+ years of US healthcare billing/RCM experience.</li><li>Experience managing teams and client accounts.</li><li>Strong leadership, communication, Excel, and billing software skills.</li></ul>What We Offer<ul><li>Competitive salary: PKR 150,000 &ndash; 250,000</li><li>3-month probation period</li><li>Growth-focused and dynamic work environment</li></ul>How to ApplyEmail your resume: placement@xybersystem.com WhatsApp: +92 339 9127853Only shortlisted candidates will be contacted.Pay: Rs150,000.00 - Rs250,000.00 per monthWork Location: In person

Billing Manager

Spell Engineering

We are seeking a professional and customer-focused Customer Service Representative to support customers using our Online Travel Agency platform. The CSR will assist customers with flight and hotel searches, reservations, payments, ticket confirmations, booking changes, cancellations, refunds, and other travel-related inquiries.The ideal candidate should have excellent communication skills, basic knowledge of airline reservations and ticketing, and the ability to resolve customer concerns professionally through phone, email, live chat, and WhatsApp.Key Responsibilities Customer Support<ul><li>Respond promptly to customer inquiries through phone calls, email, live chat, and WhatsApp.</li><li>Guide customers through the online booking and payment process.</li><li>Provide accurate information about flights, hotels, fares, baggage allowances, travel dates, and booking conditions.</li><li>Assist customers who experience booking, payment, confirmation, or website-related issues.</li><li>Maintain a professional and helpful attitude during every customer interaction.</li></ul>Reservations and Ticketing<ul><li>Assist customers with domestic and international flight and hotel reservations.</li><li>Verify passenger names, travel dates, routes, contact details, and payment information before confirming a booking.</li><li>Provide booking references, e-tickets, invoices, and travel itineraries.</li><li>Explain fare rules, baggage policies, ticketing deadlines, cancellation terms, and applicable penalties.</li><li>Coordinate with the ticketing or operations team when manual action is required.</li><li>Follow up on incomplete, failed, or pending bookings.</li></ul>Changes, Cancellations and Refunds<ul><li>Assist customers with date changes, rebooking, cancellations, voids, and refund requests.</li><li>Explain applicable airline or supplier fees before processing a request.</li><li>Coordinate with airlines, hotels, consolidators, and suppliers to resolve booking issues.</li><li>Track refund cases and provide customers with regular status updates.</li><li>Escalate complicated or urgent cases to the Operations Manager.</li></ul>Schedule Changes and Disruptions<ul><li>Inform customers about flight schedule changes, cancellations, delays, and other travel disruptions.</li><li>Help customers understand available rebooking or refund options.</li><li>Handle urgent travel cases calmly and provide practical solutions.</li><li>Maintain proper records of all communication and actions taken.</li></ul>Sales and Additional Services<ul><li>Recommend suitable flights, hotels, car rentals, travel insurance, airport transfers, and holiday packages.</li><li>Inform customers about relevant promotions and special offers.</li><li>Encourage customers to complete pending bookings.</li><li>Support the company in achieving booking-conversion and customer-retention targets.</li></ul>Records and Compliance<ul><li>Record customer conversations, booking details, payments, complaints, and follow-up activities accurately.</li><li>Follow company procedures, fare rules, supplier policies, and data-protection requirements.</li><li>Protect customer, passenger, and payment information.</li><li>Report suspicious transactions, duplicate bookings, or possible fraud.</li><li>Keep customer cases updated in the CRM or support system.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent education preferred.</li><li>Previous customer-service experience, preferably with an OTA, travel agency, airline, or call center.</li><li>Strong spoken and written English.</li><li>Excellent communication, listening, and problem-solving skills.</li><li>Basic knowledge of airline reservations, ticketing, airport codes, and fare rules.</li><li>Good computer skills, including email, online booking systems, CRM software, and Microsoft Office.</li><li>Ability to manage multiple customer cases and work accurately under pressure.</li><li>Willingness to work evening, night, weekend, and holiday shifts when required.</li></ul>Preferred Skills<ul><li>Experience with Duffel, Amadeus, Sabre, Travelport, or another reservation system.</li><li>Knowledge of domestic and international flight routes.</li><li>Experience handling ticket changes, cancellations, exchanges, and refunds.</li><li>Understanding of online payments, failed transactions, and chargebacks.</li><li>Experience selling flights, hotels, travel insurance, or holiday packages.</li><li>Fluency in Urdu and English; additional languages are an advantage.</li></ul>Key Performance Indicators<ul><li>Customer response time</li><li>Customer satisfaction rate</li><li>Case-resolution time</li><li>Booking accuracy</li><li>Booking-conversion rate</li><li>Number of successfully resolved cases</li><li>Complaint and escalation rate</li><li>Compliance with company and supplier procedures</li></ul>Employment DetailsEmployment Type: Full-Time Department: Customer Support / Operations Work Location: Lahore, Pakistan Reporting To: Operations Manager Work Schedule: Night ShiftWork Location: In person

Customer Service Representative (CSR) – Travel Agency

Femployment Career Services

Position: Supply Chain MTO (Management Trainee Officer)Company: TowerCo (Telecom Infrastructure) Location: Lahore Job Type: Full-time (Paid Internship) Internship Duration: 6 Months Experience Required: Fresh Graduates / 6 Months to 1 YearJob OverviewTowerCo (Telecom Infrastructure) is offering an exciting opportunity for Supply Chain MTO (Management Trainee Officer). This 6-month paid internship is designed for fresh graduates and early-career professionals who want to build their careers in Procurement, Logistics, Inventory Management, and Supply Chain Operations. Successful candidates may be offered permanent employment based on their performance.Key Responsibilities<ul><li>Assist in procurement and purchasing activities.</li><li>Support inventory management and warehouse operations.</li><li>Coordinate with vendors and suppliers.</li><li>Prepare purchase orders and maintain procurement records.</li><li>Assist in logistics, material planning, and stock management.</li><li>Maintain supply chain reports and documentation.</li><li>Support ERP and MS Excel data entry and reporting.</li><li>Coordinate with internal departments to ensure smooth supply chain operations.</li><li>Perform other tasks assigned by the reporting manager.</li></ul>Requirements<ul><li>Bachelor's degree in Supply Chain Management, BBA, Business Administration, Logistics, Operations Management, Commerce, or any other relevant field.</li><li>Fresh graduates and candidates with 6 months to 1 year of relevant experience are encouraged to apply.</li><li>Good knowledge of MS Excel and MS Office.</li><li>Strong communication, coordination, and organizational skills.</li><li>Eagerness to learn and build a career in Supply Chain.</li></ul>What We Offer<ul><li>6-Month Paid Internship</li><li>Hands-on Industry Experience</li><li>Professional Learning Environment</li><li>Mentorship from Experienced Professionals</li><li>Opportunity for Permanent Employment Based on Performance</li><li>Career Growth Opportunities</li></ul>How to ApplyInterested candidates may send their updated CVs to:recruitmentdrive100@gmail.comSubject Line: Supply Chain MTOPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Supply Chain MTO (Management Trainee Officer)

Fatani Estate

Luna Coffee is opening a new branch in Lahore and we are looking for an experienced Branch Manager to lead our team.Responsibilities<ul><li>Manage overall branch operations</li><li>Encourage Upsell / suggestive selling</li><li>Lead and train the caf&eacute; team</li><li>Monitor sales performance and daily reporting</li><li>Manage inventory and supplier coordination</li><li>Ensure excellent customer experience and service standards</li></ul>Requirements<ul><li>3&ndash;5 years experience in caf&eacute; or restaurant management</li><li>Strong leadership and team management skills</li><li>Knowledge of POS systems and inventory management</li><li>Passion for hospitality and coffee</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Branch Manager

Eggspectation

<ul><li>Assist the Restaurant Manager in daily operations to ensure smooth service.</li><li>Lead and motivate the team to achieve service and sales targets.</li><li>Ensure high standards of food quality, hygiene, and customer satisfaction.</li><li>Handle guest concerns promptly and professionally.</li><li>Support staff training, scheduling, and performance management.</li></ul>Requirements:<ul><li>3&ndash;5 years&rsquo; experience in a supervisory/management role in the hospitality or restaurant industry.</li><li>Excellent communication and leadership skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to work flexible hours, including weekends and holidays.</li></ul>What We Offer:<ul><li>Competitive salary &amp; benefits.</li><li>Career growth opportunities.</li></ul>Location: Pine Avenue Road, Khayaban e Amin, Near Lake City - LahoreJob Type: Full-timeWork Location: In person

Assistant Restaurant Manager (Fine Dine Background)

Explore 363+ Manager of operations in Lahore this August. Find roles across top companies and apply now to boost your career.