business development manager Jobs in Lahore

business development manager

hr manager

associate project manager

branch manager

call center manager

operations manager

Joyland (Pvt) Ltd

One of the organization is looking for Operations ManagerIndustry: Amusement Sector (Retail Sector Mandatory Experience Required)Location: LahoreQualification: Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration or relevant fieldExperience: Minimum 5&ndash;8 years of proven experience in Retail OperationsSalary: 180k-200kJob Description:<ul><li>Oversee day-to-day retail operations across entity</li><li>Ensure achievement of sales targets and profitability goals</li><li>Monitor KPIs, sales performance, shrinkage, and inventory control</li><li>Develop and implement SOPs to improve operational efficiency</li><li>Lead, train, and manage store managers and operational staff</li><li>Ensure compliance with company policies and regulatory standards</li><li>Maintain high standards of customer service and brand image</li><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration or relevant field</li></ul>Preferred Skills<ul><li>Experience managing multiple retail outlets</li><li>Strong understanding of customer behavior in retail environment</li><li>Ability to work under pressure and meet deadlines</li></ul>If you have a passion for retail operations and a track record of driving performance and efficiency we encourage you to app Apply now at arisha.naveed@joyland.com or WhatsApp at 03488801506 and be a part of a dynamic and growing organization!Pay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

Operations Manager

Streamline

Job Title: Operations Manager- femaleJob OverviewThe Branch Manager is responsible for overseeing the daily operations of the salon, managing staff performance, ensuring excellent customer service, and driving business growth. The role includes maintaining salon standards, handling client concerns, and ensuring smooth and efficient functioning of the branch.Job type: Full TimeLocation: Johar Town, Lahoregender: femaleKey Responsibilities<ul><li>Supervise and manage staff, including receptionists, stylists, and technicians</li><li>Ensure high standards of customer service and client satisfaction</li><li>Handle daily branch operations, scheduling, and staff rotations</li><li>Monitor inventory levels and ensure timely ordering of supplies</li><li>Maintain cleanliness, hygiene, and salon ambience as per brand standards</li><li>Manage cash handling, daily sales reporting, and financial records</li><li>Resolve customer issues professionally and promptly</li><li>Achieve monthly sales targets and support marketing/promotional activities</li><li>Conduct staff training and performance evaluations</li><li>Ensure compliance with company policies and operational procedures</li></ul>Mandatory Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration or relevant field (preferred)</li><li>Minimum 2&ndash;3 years of management or supervisory experience (salon/spa industry preferred)</li><li>Strong leadership, communication, and problem-solving skills</li><li>Ability to manage teams and deliver high-quality customer service</li><li>Knowledge of salon operations, services, and products</li><li>Good command of MS Office and digital systems</li><li>Ability to work flexible hours including weekends</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthWork Location: In person

Aqua Craft Studio

Location: DHA Phase 8, LahoreRole OverviewAquaBrew - Aquarium Caf&eacute; is looking for an experienced Caf&eacute; Operations Manager. This role requires a hands-on leader who can manage staff, maintain service quality, coordinate with the kitchen team, and ensure efficient day-to-day operations while working closely with the owners to grow the business.Key Responsibilities<ul><li>Oversee daily caf&eacute; operations including service flow, staff coordination, and customer experience</li><li>Assist in recruitment and hiring of caf&eacute; staff, including baristas, service staff, and support roles</li><li>Manage front-of-house team including baristas, servers, and cashiers</li><li>Ensure high standards of customer service and hospitality</li><li>Coordinate closely with the Head Chef and kitchen team for smooth operations</li><li>Monitor opening and closing procedures and operational checklists</li><li>Maintain cleanliness, hygiene, and presentation standards across the caf&eacute;</li><li>Handle customer feedback and resolve complaints professionally</li><li>Manage staff scheduling, attendance, and performance supervision</li><li>Monitor inventory levels and coordinate stock replenishment</li><li>Support implementation of promotions, events, and marketing activities</li><li>Assist owners in improving operational efficiency and service quality</li></ul>Requirements<ul><li>3&ndash;5 years experience in caf&eacute;, restaurant, or hospitality operations</li><li>Previous experience as Caf&eacute; Manager / Restaurant Supervisor preferred</li><li>Strong leadership and team management skills</li><li>Excellent communication and customer handling abilities</li><li>Understanding of caf&eacute; workflows and service standards</li><li>Knowledge of POS systems and daily reporting</li><li>Experience in new caf&eacute; or restaurant openings is a plus</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>In which cafe/ restaurant are you currently working as an Operations Manager?</li><li>Please specify your current salary and salary expectations below. </li></ul>Experience:<ul><li>Cafe Operations Manager : 3 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Cafe Operations Manager

E-Dental Mart

Branch Manager / Floor Manager (Male/Female)Location: Nishat Colony, DHA-1, Cantt, LahoreCompany: E-Dental Mart Full-Time PositionAge Limit: 30years-40yearsAbout the RoleE-Dental Mart is hiring a dynamic and assertive Female Branch Manager / Floor Manager (Male/Female) to oversee and streamline daily floor operations. The ideal candidate will ensure smooth coordination between Sales, CSR, Store, and Accounts departments while maintaining strict operational discipline.We are looking for a results-driven leader who can manage people, processes, inventory, and reporting efficiently.Key Responsibilities<ul><li>Supervise and manage complete floor operations</li><li>Coordinate between Sales team and CSR reporting</li><li>Oversee order processing and dispatch operations</li><li>Supervise client dealings by CSR team</li><li>Manage all order-dispatch related matters</li><li>Monitor and prepare daily POS reports</li><li>Ensure accurate inventory management and daily physical stock count</li><li>Oversee returns management and stock inward entries</li><li>Maintain daily inventory sold summaries aligned with load sheets</li><li>Monitor daily demand from inventory and verify stock levels of running items</li><li>Conduct data verification and generate operational reports</li><li>Monitor cash handling, counter discounts sheets, and reconciliations</li><li>Ensure clearance of all matters regarding orders, inventory, and floor staff tasks</li><li>Enforce discipline, SOP compliance, and task accountability</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Business / Management preferred)</li><li>2&ndash;7 years experience in retail, store, or branch management</li><li>Strong knowledge of POS systems and inventory control</li><li>Experience handling multi-department coordination</li><li>Assertive personality with strong leadership skills</li><li>Ability to work under pressure and manage daily operational challenges</li><li>Strong reporting and data analysis skills</li></ul>What We&rsquo;re Looking For<ul><li>A proactive and disciplined leader</li><li>Strong decision-making ability</li><li>High sense of accountability</li><li>Detail-oriented and operations-focused mindset</li><li>Ability to enforce structure and improve workflow efficiency</li></ul>How to ApplyInterested candidates may apply through Indeed or send their CV to: hr@edentalmart.comPerks &amp; Benefits: Market Competitive Salary, Growth oriented Career, Leave Quota, Learning environment etc.Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Branch Operations Manager

Real beauty

Job Description: Nehar Kinaray Restaurant is hiring an experienced and responsible Operations &amp; Cost Control Manager to manage inventory, control product costing, and oversee daily restaurant operations. The candidate will ensure accurate stock management, proper POS check and balance, and minimize wastage to protect profitability.Key Responsibilities:<ul><li>Manage complete inventory and update records in the POS system</li><li>Prepare and monitor product costing and food cost percentage</li><li>Conduct regular stock audits and control wastage</li><li>Monitor daily operations and ensure SOP compliance</li><li>Reconcile sales with inventory usage</li><li>Prepare inventory, costing, and performance reports</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s preferred</li><li>Experience in restaurant operations or inventory management</li><li>Knowledge of POS systems and Excel</li><li>Honest, responsible, and detail-oriented</li></ul>Apply via WhatsApp: 03201494699Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Restaurant Operations Manager

Contegris Technology Solutions

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 Position Details:
 
 
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 Position Type: Full Time (Permanent)
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 Timings: 10 am to 7 pm
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 Working Days: Monday to Friday
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 Place of Posting: Garden Town, Lahore
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 Deadline to apply: 31 October 2025
 
 
 
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 About Contegris
 
 
 
 Contegris is a leading SaaS company dedicated to delivering Technology Solutions for a Delightful Customer Experience. Since 2012, weve been empowering over 300 enterprise clients across 20+ industries with our smart and scalable solutions. Our product suite includes an Omni-Channel Contact Center Platform (Intellicon), Helpdesk, Sales CRM, Unified Communication, WhatsApp Business API, AiVA (AI-Powered Virtual Agent) and AiQA (AI-Powered Quality Assurance). With innovation at the core, we strive to enhance how businesses connect with their customers.
 
 
 Our Mission
 
 
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 Establish Contegris as the #1 customer experience (CX) solution provider in Pakistan, and a rising brand across the MENAP region.
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 Dominate local markets, with a focus on CX, CPAAS, CCAAS, CRM &amp; UCAAS solutions.
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 Serve clients across Pakistan, MENAP, Gulf, Africa, and the USA.
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 Launch Contegris University offering free tech skill development classes (online and onsite) for the rural community.
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 Develop cutting-edge AI, NLP, and ML solutions for CX and information security.
 
 
 
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 Our Vision
 
 
 Add value to 100,000 customers worldwide with our cutting edge CX solutions.
 
 
 Role Overview
 
 
 We are looking for a dynamic Operations Manager to help streamline execution, scale performance, and drive operational excellence across all departments. The ideal candidate is a strategic executor who can transform vision into results, build systems for scale, and ensure accountability, efficiency, and customer delight across the organization.
 
 
 This is a high-impact leadership role designed for someone who thrives in a fast-paced, tech-driven, customer-centric environment and wants to play a key role in shaping Contegris next phase of growth both locally and globally.
 
 
 What Youll Do:
 
 
 Strategy Execution &amp; Performance Management
 
 
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 Translate annual strategic goals into actionable quarterly Rocks, initiatives, and measurable KPIs.
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 Lead EOS-style meeting rhythms Weekly Level 10s, Scorecards, and Quarterly Reviews.
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 Track leading and lagging metrics such as ARR growth, churn, utilization rate, and SLA compliance.
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 Ensure company-wide accountability, timely execution, and transparent reporting to leadership.
 
 
 
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 Operational Excellence &amp; Process Optimization
 
 
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 Standardize and continuously improve operational Playbooks, SOPs, and delivery frameworks for Sales, Support, Implementation, and DevOps.
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 Build structured handoffs between Pre-Sales Implementation Support Customer Success.
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 Identify inefficiencies and drive automation through AI, analytics, and workflow optimization.
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 Ensure predictable delivery, faster turnaround, and SLA compliance across all projects.
 
 
 
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 Cross-Departmental Coordination
 
 
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 Act as the operational bridge between Sales, Marketing, Product, Support, and HR teams.
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 Ensure alignment in customer lifecycle processes from lead generation to renewal.
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 Work with HR to plan manpower, performance appraisals, training, and team development.
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 Collaborate with Product and Tech teams for new feature rollouts and internal readiness.
 
 
 
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 Data, Reporting &amp; Insights
 
 
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 Build real-time dashboards and reports for executive visibility (Sales, Support, NPS, Finance).
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 Analyze key business data pipeline velocity, SLA, response time, utilization, and churn.
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 Recommend strategic decisions based on insights, trends, and predictive analytics.
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 Work with the BI and DevOps teams to implement process and performance analytics.
 
 
 
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 Leadership, Culture &amp; Continuous Improvement
 
 
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 Coach and develop team leads to foster ownership, accountability, and discipline.
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 Promote Contegris core values Integrity, Humble Confidence, Growth Mindset, Customer-Centricity, and Teamwork.
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 Drive Extreme Ownership and Direction over Speed culture across teams.
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 Lead quarterly reviews to recognize achievements and address improvement areas.
 
 
 
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 Success in This Role Means
 
 
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 Company operations are predictable, measurable, and continuously improving.
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 Departmental performance is visible in real time through dashboards and KPIs.
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 Cross-functional collaboration runs smoothly with minimal bottlenecks.
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 SLA, NPS, and Customer Experience metrics improve quarter over quarter.
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 Teams feel aligned, accountable, and motivated to achieve excellence.
 
 
 
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 What Were Looking for:
 
 
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 7-10 years of experience in Operations / Business Management, preferably in SaaS, Telecom, or Technology sectors.
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 Strong understanding of metrics such as ARR, MRR, CAC, Churn, SLA, NPS, and Utilization.
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 Proven experience managing multi-functional teams and delivering operational outcomes.
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 Excellent analytical, communication, and people management skills.
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 Proficiency with tools like ClickUp, HubSpot, Zoho CRM, PowerBI, or equivalent.
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 Entrepreneurial and structured mindset thrives in dynamic, growth-stage environments.
 
 
 
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 What We Dont Care About
 
 
 
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 Your degree
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 Your ethnicity and race
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 The number of years of experience youve had in operations or business management we care more about what you can do than where you've been
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 Whether youve held the exact same title before if you have the right skills and mindset, youll thrive here
 
 
 
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 What We Care About The Most
 
 
 
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 Response time as an operations manager, your ability to address issues swiftly and keep things running smoothly is critical
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 Clear, confident communication whether you're speaking with senior leadership or collaborating with cross-functional teams, strong communication is key
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 Proactive ownership you take the initiative. If you spot a gap, you act before it becomes a problem
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 Adaptability you'll need to thrive in an environment where priorities can shift quickly, and processes are continuously evolving
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 Strategic thinking you not only manage day-to-day operations but also ensure every action ties back to our long-term goals.
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 Team collaboration while youll lead projects, the best results come when you can align and motivate multiple teams to work toward a common goal
 
 
 
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 The Hard Parts
 
 
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 Fast-paced environment things move quickly here, and sometimes there will be multiple urgent issues happening at once. Youll need to juggle priorities effectively and stay calm under pressure
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 Cross-department coordination working with teams across Sales, Software Development, SQA, Marketing, Support, and other departments to ensure smooth execution can be challenging, especially when deadlines are tight
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 Some repetitive tasks data entry, process documentation, and report generation will sometimes feel mundane, but theyre key to keeping everything running smoothly
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 Long hours at times startup life demands flexibility. Some days will require you to put in extra hours to hit key milestones
 
 
 
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 The Upside
 
 
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 High impact this is a leadership role where your decisions directly influence the companys success. Your work will shape the operational efficiency of Contegris as we scale
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 Career growth opportunities you'll be working closely with senior leadership, gaining direct exposure to strategic decision-making and mentorship
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 Dynamic work environment no two days are the same. Youll have the opportunity to innovate and solve problems as you help Contegris scale both locally and globally
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 Meaningful mission Contegris is on a path to become a market leader in customer experience and AI-driven technology solutions, and youll be at the forefront of this journey
 
 
 
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 Compensation
 
 
 
 Upto PKR 200,000 monthly gross. If you believe you bring more to the table, apply and show us why.
 
 
 Why Join Us?
 
 
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 Paid Leaves
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 Medical Reimbursement
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 Provident Fund
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 Gym Allowance
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 Annual Bonus
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 Annual Salary Increments
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 Professional Growth &amp; Learning Environment
 
 
 
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 Interview Process
 
 
 
 Stage 1:
 
 Submit online application
 
 
 
 Stage 2:
 
 Telephonic interview, 15 minutes
 
 
 A brief conversation with our People Success team to learn more about your background and alignment with the role
 
 
 
 Stage 3:
 
 Assessment Test, 30-45 minutes
 
 
 Youll be evaluated on IQ, personality, and technical skills through a series of questions and scenarios.
 
 
 
 Stage 4:
 
 Technical Interview Final interview, 30 minutes
 
 
 A deeper discussion with team members to assess your technical expertise
 
 
 
 Stage 5:
 
 Technical Interview Final interview, 30 minutes
 
 
 Conversation with the CEO and Manager People Success to evaluate your mindset, interests, expectations, and long term fit with us.
</div>

Business Operations Manager

Xeosol Private Limited

About the RoleWe are seeking a dynamic and results-driven Sales Executive to spearhead our store registration initiative in Pakistan. This is an exceptional opportunity for a motivated sales professional to build and expand our retail network while earning uncapped commissions in a high-growth environment.Key Responsibilities<ul><li>Identify, prospect, and onboard new retail stores to join our growing network across Lahore and surrounding regions</li><li>Build and maintain strong relationships with store owners and key decision-makers</li><li>Conduct compelling sales presentations and negotiate partnership agreements</li><li>Meet and exceed monthly/quarterly store registration targets</li><li>Provide market intelligence and competitive insights to support business growth</li><li>Maintain accurate records of all sales activities and prospect pipelines</li><li>Represent the company at industry events and networking opportunities</li></ul>What We're Looking ForRequired Qualifications:<ul><li>2-5 years of proven sales experience with demonstrated track record of exceeding targets</li><li>Strong negotiation, communication, and relationship-building skills</li><li>Self-motivated with ability to work independently and manage territory effectively</li><li>Excellent presentation skills in both English and Urdu</li><li>Valid driver's license and willingness to travel within assigned territory</li></ul>Preferred Qualifications:<ul><li>Experience in restaurant onboarding or food service industry sales</li><li>Established network and connections within Pakistan's restaurant/retail industry</li><li>Understanding of local market dynamics and business practices in Lahore</li></ul>What We Offer<ul><li>Market-competitive base salary</li><li>Uncapped commission structure - your earning potential is unlimited</li><li>Opportunity to build and shape a new market from the ground up</li><li>Professional development and growth opportunities</li><li>Supportive team environment with entrepreneurial culture</li></ul>Ideal Candidate ProfileYou're a natural relationship builder who thrives in fast-paced environments. You have a hunter mentality with the persistence to close deals and the integrity to build lasting partnerships. Your connections in the restaurant industry give you a head start, and your sales expertise will drive our expansion across Pakistan.Job Type: Full-timePay: Rs30,000.00 - Rs200,000.00 per monthWork Location: In person

Sales Operations Manager

Explore 707+ Operations manager in Lahore this March. Find roles across top companies and apply now to boost your career.

707 operations manager jobs In Lahore

Operations Manager

Operations Manager

Cafe Operations Manager

Branch Operations Manager

Restaurant Operations Manager

Business Operations Manager

Sales Operations Manager