head of operations

manager

operations manager

assistant manager-terminal operations Jobs in Mumbai

assistant manager-terminal operations

associate - operations

manager strategy operations

Aditya Birla Group

<div>
 
 
 Manager &ndash; Strategy &amp; Operations
 
 
 
 
 
 
 
 Office of Ananya Birla
 
 is looking to onboard a
 
 Manager &ndash; Strategy &amp; Operations
 
 to join our Mumbai office.
 
 
 
 
 
 
 Location:
 
 Worli, Mumbai
 
 
 
 
 
 This is a high-impact role within the
 
 Founder&rsquo;s Office
 
 , offering direct exposure to strategic decision-making across multiple businesses. The incumbent will work closely with senior leadership on Growth initiatives, Business performance reviews, Greenfield and Brownfield expansions, Capital planning, Governance, and Special projects driven by the Founder&rsquo;s agenda.
 
 
 
 
 
 
 Ideal candidates will bring:
 
 
 
 &bull; Strong business and financial acumen
 
 
 &bull; Experience in Strategy Consulting or high-impact Corporate Strategy / Promoter&rsquo;s office roles
 
 
 &bull; An MBA from a premier institution and/or CA qualification
 
 
 &bull; Ability to operate in fast-paced, complex, multi-business environments
 
 
 
 
 
 This role offers unparalleled exposure, accelerated learning, and the opportunity to shape outcomes across diverse industries.
 
</div>

Manager – Strategy & Operations

Piramal Consumer Healthcare

<div>
 
 
 Job Overview
 
 
 
 This position is responsible for driving business with National Online Channel Accounts, develop and execute the annual business plans with all the above accounts.
 
 
 
 
 
 
 Key Stakeholders: Internal
 
 
 
 Area Sales Team, Marketing and Digital team, Data Analytics, Commercial officer &amp; Sales Operations Manager and Regulatory team
 
 
 
 
 
 
 Key Stakeholders: External
 
 
 
 Distributors, National accounts and Online sellers
 
 
 
 
 
 
 Reporting Structure
 
 
 
 Chief Manager E-Commerce, Institutional Sales and Exports
 
 
 
 
 
 
 Experience
 
 
 
 Any Graduate + MBA / PGDBM (Tier-2 or Tier-3 Institutes preferred)
 
 
 
 
 
 
 Competencies
 
 
 <ul>
 <li>
 Must have worked with some key known brands in E-Com Space
 </li>
 <li>
 Have worked with some prominent names in E-Com Eg. Amazon / Flipkart/ Blinkit/ BB etc.
 </li>
 <li>
 Have worked on Direct account and 3P seller model
 </li>
 <li>
 Have experience of Margin Negotiation, listing of New products, on-boarding and managing profitability of products
 </li>
 </ul>
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 <ul>
 <li>
 Meeting the top line sales objective for the National Accounts like Amazon / Flipkart/ Blinkit/ BB etc.
 </li>
 <li>
 Overall responsible for sales to these accounts for the PAN India.
 </li>
 <li>
 Having all our product listed on the platforms, maintaining hygiene across all portals.
 </li>
 <li>
 Ensuring stock availability with a high degree of forecasting accuracy.
 </li>
 <li>
 Ensure fill rates of 90% plus with all these chains.
 </li>
 <li>
 Devising marketing strategy for Piramal products with key portals.
 </li>
 <li>
 Develop and manage the Annual Business plans for these National Accounts.
 </li>
 <li>
 Set annual targets for all these accounts.
 </li>
 <li>
 Sign the terms of trade (TOT), with desired counterparts, Ensure TOT execution and adherence PAN India.
 </li>
 <li>
 Build the relationship with Ecommerce partners/distributors to get efficient terms of trade (TOT).
 </li>
 <li>
 Drive profitability improvements for Ecommerce.
 </li>
 </ul>
</div>

Ecommerce Manager

Awfis Space Solutions Limited

<div>
 
 
 Role Overview
 
 
 
 The AVP &ndash; Operations will lead end-to-end operations across a cluster of cities / large regional portfolio for Awfis Space Solutions Ltd. This role is responsible for driving operational excellence, customer experience, revenue enablement, and people leadership across multiple centers at scale. The incumbent will act as a strategic partner to business, sales, and central teams, ensuring SOP adherence, cost optimization, and sustainable growth while strengthening the Awfis community and culture.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Operational Excellence &amp; Governance
 
 
 
 &bull;Own operations across multiple cities / large portfolios, ensuring 100% adherence to Awfis SOPs, policies, and compliance standards.
 
 
 &bull;Drive process standardization, audits, and continuous improvement initiatives to enhance efficiency and service quality.
 
 
 &bull;Ensure best-in-class standards for health, safety, hygiene, cleanliness, and security across all centers.
 
 
 &bull;Oversee pre-opening, stabilization, and steady-state operations of new centers as per defined guidelines.
 
 
 
 2. Customer Experience &amp; Retention
 
 
 
 &bull;Champion a customer-first mindset, ensuring consistently superior member experiences across all locations.
 
 
 &bull; Track and improve customer satisfaction metrics, reduce churn, and proactively address escalations.
 
 
 &bull;Partner with central CX and product teams to translate customer insights into operational enhancements.
 
 
 
 3. People Leadership &amp; Capability Building
 
 
 
 &bull;Lead, mentor, and develop Cluster Managers, Area Managers, and Community Leadership teams.
 
 
 &bull;Drive talent planning, hiring, onboarding, performance management, and succession planning.
 
 
 &bull;Build a high-performance culture focused on ownership, collaboration, and continuous learning.
 
 
 
 4. Revenue Enablement &amp; Cost Management
 
 
 
 &bull;Enable revenue growth by supporting alliances, partnerships, and upsell/cross-sell opportunities in collaboration with Sales and BD teams.
 
 
 &bull;Own regional P&amp;L hygiene, including cost controls, vendor optimization, and productivity improvements.
 
 
 &bull;Monitor center-level and regional financial performance to ensure profitability and scalability.
 
 
 
 5. Community Building &amp; Brand Representation
 
 
 
 &bull;Strengthen the Awfis community by driving engagement initiatives, member events, and knowledge-sharing forums.
 
 
 &bull;Act as a senior brand ambassador for Awfis with enterprise clients, partners, and external stakeholders.
 
 
 &bull;Ensure consistent cultural adoption of Awfis values across all teams and centers.
 
 
 
 6. Strategic Planning &amp; Cross-Functional Collaboration
 
 
 
 &bull;Translate business strategy into operational execution at scale.
 
 
 &bull;Collaborate closely with Sales, Real Estate, Design, Projects, Finance, HR, and Central Operations teams.
 
 
 &bull;Provide data-driven insights and periodic reviews to leadership on operational performance, risks, and opportunities.
 
 
 
 Team Onboarding &amp; Readiness
 
 
 
 &bull;Structured induction into Awfis business model, SOPs, and operational playbooks.
 
 
 &bull;Planned exposure across all Operations sub-functions to build holistic understanding.
 
 
 &bull;Deep immersion into pre-opening, scale-up, and stabilization frameworks.
 
 
 Ideal Candidate Profile
 
 
 &bull;Leadership: Senior operations leader with strong people, stakeholder, and change management capabilities.
 
 
 &bull;Customer Orientation: Proven track record of delivering exceptional customer experiences at scale.
 
 
 &bull;Business Acumen: Strong understanding of P&amp;L, cost management, and revenue enablement.
 
 
 &bull;Execution Excellence: Deep belief in process discipline, governance, and operational rigor.
 
 
 &bull;Communication: Excellent verbal, written, and presentation skills.
 
 
 &bull;Growth Mindset: Curious, adaptive, and driven to continuously upgrade skills and knowledge.
 
 
 
 Eligibility Criteria
 
 
 
 &bull;Experience: 10&ndash;12+ years of overall experience, with at least 2 years of stability in one organization.
 
 
 &bull;Leadership Exposure: Prior experience as Cluster Manager / Area Manager / Regional Operations Head handling multi-center or city-wide operations.
 
 
 &bull;Revenue Scale: Managed annual revenue of INR 75+ million or equivalent portfolio size.
 
 
 &bull;Education: Graduate in any discipline; MBA preferred.
 
 
 &bull;Skills: Strong proficiency in MS Office; ability to analyze data and present insights.
 
 
 &bull;Language: Proficiency in local language(s) preferred.
 
 
 &bull;Community Orientation: Prior involvement in community initiatives or engagement-led environments is a plus.
 
</div>

Assistant Vice President

Tata Communications

<div>
 
 Senior Manager: IP Transit &amp; DIA Services Product Management
 
 
 
 
 Location: Equinox Office, Mumbai
 
 
 
 
 Reporting To:
 
 
 
 
 
 
 General Manager, IP Transit &amp; DIA Services Product Management
 
 
 Team Direct Repartees: Individual Contributor Role
 
 
 
 
 You have (Qualification and exp):
 
 
 An engineer &amp; MBA (preferred) with 8-12 years of experience.
 
 
 You should have experience in product management and/or enterprise or service provider
 
 
 solutions and/or IP engineering in international markets.However,interested candidates (even without the aforementioned experience) who feel that they can meet the requirements and deliverables of this role are encouraged to apply.
 
 
 
 
 Must have skills:
 
 
 P&amp;L management, product management, product development, product strategy.
 
 
 Pricing, business development, partnerships, go-to-market strategy.
 
 
 Data analysis, financial modelling, presentations, business cases / plans.
 
 
 Internet, Connectivity services, Network services.
 
 
 
 
 
 
 Purpose of your role:
 
 
 
 
 Product development and management, sales support and enablement for IP Transit Service in international markets with the objective of ensuring increase in product and service profitability, customer experience
 
 
 enhancement and market competitiveness; formulating product strategy &amp; product roadmap and executing the same to develop existing and new customers; product lifecycle management, new product / service / technology development and network expansion to deliver effective product solutions to meet customer
 
 
 requirements in various geographies and markets.
 
 
 
 
 
 
 You will be Driving the product management, development and profitable revenue growth of IP Transit and DIA services for your designated regions. A multi-faceted professional, a brilliant communicator and organiser, a natural problem solver and relationship builder. Proactive and fully hands-on, with strong business acumen
 
 
 and drive and determination to succeed.
 
 
 
</div>

Sr. Manager - Product Management

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Product Marketing Manager
 
 
 
 Function/ Department:
 
 Marketing
 
 
 
 Job Purpose
 
 
 
 The Product Marketing Manager is responsible for driving the marketing strategy and execution for specific products or product lines. They collaborate with cross-functional teams to develop and implement marketing campaigns that drive product awareness, adoption, and revenue growth.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Develop and execute marketing strategies for assigned products or product lines.
 </li>
 <li>
 Collaborate with product management to understand product features, benefits, and target market.
 </li>
 <li>
 Define product positioning, messaging, and differentiation to effectively communicate value propositions to target audiences.
 </li>
 <li>
 Create marketing collateral, including product documentation, sales presentations, and promotional materials.
 </li>
 <li>
 Conduct market research and competitive analysis to identify market trends, customer needs, and growth opportunities.
 </li>
 <li>
 Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure alignment of marketing efforts with business goals.
 </li>
 <li>
 Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of marketing initiatives and identify areas for improvement.
 </li>
 <li>
 Provide regular updates and insights to stakeholders on marketing performance and market trends.
 </li>
 <li>
 Expert in problem solving skills &amp; Positive attitude.
 </li>
 <li>
 Understand the Business Portfolio target &amp; able to plan marketing strategy &amp; plan execution with stakeholders.
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Degree in Marketing, Business Administration, or related field
 
 
 Post-graduation: MBA
 
 
 
 Experience:
 
 2+ years of relevant experience.
</div>

Product Marketing Manager

Reliance Industries Limited

<div>
 
 Job Description
 
 
 
 
 Job Role:
 
 Head - Procurement &amp; Contracting
 
 
 
 Job Role ID
 
 
 
 
 SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE
 
 
 
 
 Job Role Variant:
 
 Head - P&amp;C Materials
 
 
 
 Manager Job Position:
 
 Chief Procurement Officer (CPO)
 
 
 
 Job Position ID
 
 
 
 
 Value Stream:
 
 Money, Materials &amp; Compliance
 
 
 
 Job Family:
 
 Procurement &amp; Contracts
 
 
 
 Sub-Job Family:
 
 Procurement &amp; Contracts
 
 
 
 Grade/Level
 
 
 
 
 Location:
 
 
 
 
 SECTION II: PURPOSE OF THE ROLE
 
 
 
 To conceptualise and oversee the overall sourcing strategy for the assigned unit / projects for various direct material /engineering material procurement to aid in production of quality products and contributing ultimately on growth and profitability targets of O2C business
 
 
 
 SECTION III: KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE
 
 
 
 
 Responsibilities
 
 
 
 Functional Planning &amp; Strategy
 
 
 <ul>
 <li>
 Provide inputs in creating the procurement strategy inline with internal guidelines &amp; create Annual Operating Plan (AOP) in consultation with GMS team
 </li>
 <li>
 Oversee end to end execution / implementation of functional plans and track achievement to functional targets/goals as per Annual Operating Plan
 </li>
 <li>
 Collaborate with leadership team to identify new initiatives/ projects and set operational plans that meet these future demands
 </li>
 <li>
 Participate in budgeting cycle &amp; process and provide inputs on budget allocation for own sub-function/ team
 </li>
 <li>
 Oversee deployment of own budget and ensure efficient utilization and minimum variance in target v/s actual
 </li>
 <li>
 Stay abreast of the developments in the domain and identify best practices for in-house implementation
 
 
 </li>
 </ul>
 Procurement Operations
 
 
 <ul>
 <li>
 Achieve the mandated product/spares quality through cost efficient and timely procurement within the budget
 </li>
 <li>
 Collaborate with multiple stakeholders as Business teams, technology teams etc. for implementing cost optimisation/value maximisation opportunities
 </li>
 <li>
 Review exception process against various KPIs and take suitable corrective actions
 </li>
 <li>
 Monitor current inventory levels vis a vis lead time to achieve timely replenishment and maintaining safety stock levels
 </li>
 <li>
 Oversee escalations for timely settlement of supplier related issues, commercial/dispute settlement against claims etc.
 </li>
 <li>
 Provide thought leadership on various developments in GST/tax structure to own team and ensure maximum availment of such prevailing benefits
 </li>
 <li>
 Oversee timely availment of GST credit by own team and intervene for any support needed e.g. relevant documents pending from supplier
 </li>
 <li>
 Review the Master Supplier List (MSL) on a periodic basis and update as per agreed frequency
 </li>
 <li>
 Guide teams to enter into strategic long term contracts with OEMs
 </li>
 <li>
 Facilitate technical services for chemical and catalysts performance enhancement and bring down costs.
 
 
 </li>
 </ul>
 Supplier Management &amp; Development
 
 
 <ul>
 <li>
 Identify potential suppliers for various procurement requirements and ensure adherence to established procedure for supplier evaluation
 </li>
 <li>
 Forge and maintain strong relationship with critical suppliers through frequent connect with their senior leadership team and providing adequate support
 </li>
 <li>
 Review supplier performance inline with their agreed obligations and create improvement plan / provide requisite support as required
 </li>
 <li>
 Communicate feedback on performance to respective suppliers and convey RIL expectations w.r.t performance standards
 
 
 </li>
 </ul>
 Policies, Processes and Procedures
 
 
 <ul>
 <li>
 Create policies, processes, and procedures covering all areas of procurement operations and ensure adherence to relevant procedural / legislative requirements and internal guidelines
 </li>
 <li>
 Promote a culture of innovation and continuous improvement through adapting to changes in standards, changes in the business environment and adoption of leading practices
 </li>
 <li>
 Oversee escalated non-compliance cases and recommend processes to reduce non-compliance
 </li>
 <li>
 Stay abreast of latest developments in technology and provide direction to own team for digital technology adoption and adherence to established guidelines
 
 
 </li>
 </ul>
 Risk Management
 
 
 <ul>
 <li>
 Stay abreast of various risks as geopolitical/supplier/location/currency based risks which could impact critical procurement and develop suitable contingency plans
 </li>
 <li>
 Achieve preparedness of own team to handle unforeseen emergencies such as natural calamities, geopolitical situations etc. to ensure continuity of procurement operations while minimum disruption in plant operations
 </li>
 <li>
 Oversee adherence and compliances towards HSE and RIL guidelines w.r.t all suppliers
 </li>
 <li>
 Oversee the closure of all audit points and ensure agreed actionable are implemented within timelines
 
 
 </li>
 </ul>
 People Management
 
 
 <ul>
 <li>
 Participate in recruitment activities &amp; ensure retention / engagement of own team
 </li>
 <li>
 Set performance objectives of own team, evaluate / appraise team members and provide regular feedback &amp; guidance
 </li>
 <li>
 Guide, mentor and develop own team to take larger and complex responsibilities
 </li>
 <li>
 Evaluate training and development requirements for own team and make recommendations for learning interventions
 
 
 </li>
 </ul>
 
 SECTION IV: SUCCESS METRICS
 
 
 
 <ul>
 <li>
 Timely placement of orders
 </li>
 <li>
 Timely procurement and delivery of materials and services
 </li>
 <li>
 On time payment to suppliers
 </li>
 <li>
 Timely closure of audit points
 </li>
 <li>
 100% compliance to P&amp;C processes, SOPs and systems
 </li>
 <li>
 Training hours for own team
 
 
 </li>
 </ul>
 
 SECTION V: OPERATING NETWORK
 
 
 
 
 Internal:
 
 Manufacturing, Business, EXIM, Logistics, FC&amp;A, Technology, Legal
 
 
 
 External:
 
 Suppliers, Consultants, Freight Forwarders, Shipping Lines
 
 
 
 SECTION VI: KNOWLEDGE AND COMPETENCIES
 
 
 
 
 Education Qualifications
 
 
 
 <ul>
 <li>
 A bachelors degree in Engineering or equivalent preferably in Chemical/Mechanical/Instrumentation/Electrical
 </li>
 <li>
 A masters degree in management or equivalent is preferred
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 25+ overall years of total experience with a minimum 5 7 years in leadership position. Experience in plant O&amp;M/projects is preferred
 
 
 </li>
 </ul>
 
 Functional / Behavioural Competencies Required To Execute The Role
 
 
 
 Functional Competencies
 
 
 <ul>
 <li>
 Knowledge of sourcing and procurement strategies, product and industry
 </li>
 <li>
 Experience in digital sourcing and procurement systems
 </li>
 <li>
 Knowledge of prevalent legislative and regulatory requirements
 </li>
 <li>
 Knowledge of standard contractual terms and conditions
 </li>
 <li>
 Commercial acumen (taxes, duties, trade agreements)
 </li>
 <li>
 Business acumen
 
 
 </li>
 </ul>
 Behavioral Competencies
 
 
 NA
 
 
 
 SECTION VII: CAREER MOVEMENTS
 
 
 
 
 Feeder Roles:
 
 Sr. Team Lead - Materials (for Refinery/Petchem/Polymer/Engineering Material/Project)
 
 
 
 Possible Next Role Movement:
 
 Chief Procurement Officer (CPO)
</div>

Head - P&C Materials

JWHA Project Managers & Procurement Engineers

Explore 247+ Manager strategy operations in Mumbai this December. Find roles across top companies and apply now to boost your career.