account manager

marketing coordinator

Ghafari

<div>Job Description:
General Summary: The Marketing Coordinator coordinates projects and initiatives that proactively promote Ghafari&rsquo;s image and growth in the global marketplace.
Essential Job Functions:
<ul><li>Support Ghafari&rsquo;s business development efforts by:<ul><li>
Collaborating with business development team leaders to strategize, coordinate, and produce proposals, presentation decks, and qualifications packages</li><li>
Composing, editing, proofreading, formatting, and producing marketing / sales collateral</li><li>
Interfacing with management and technical teams to generate compelling marketing materials that communicate the company&rsquo;s value proposition</li><li>
Facilitating presentation preparation and rehearsals</li><li>
Conducting market intelligence and research</li><li>
Responding to various writing, editing, and image requests. 
</li></ul></li><li>
Support public relations initiatives by:<ul><li>
Developing, drafting, and distributing press releases and media pitches</li><li>
Interfacing with the media and coordinating with editorial staff from industry publications</li><li>
Identifying prospective speaking engagements for in-house subject matter experts</li><li>
Identifying opportunities to promote the firm&rsquo;s work and thought leadership and proactively monitoring industry publication editorial calendars.</li></ul></li><li>
Generate content ideas and write copy for web communications, including corporate website, social media, and internal SharePoint newsfeed.</li><li>
Coordinate events such as trade shows, conferences, in-office receptions, and educational symposiums.</li><li>
Research, proactively track, write, and assemble industry award submissions.</li><li>
Champion the Ghafari brand, ensuring all marketing and promotional materials follow corporate brand standards.</li><li>
Maintain and organize marketing databases and folders.</li><li>
Regularly meet with designated members of Ghafari&rsquo;s project management team to track progress of ongoing projects and identify opportunities to market major milestones.</li><li>
Collect and maintain project data in Vantagepoint.</li><li>
Assist in developing visual assets and coordinate professional photography of projects and office environment.</li><li>
Assist in promoting a proactive sales and marketing culture throughout the organization.</li><li>
Perform related duties as assigned.</li></ul>
Employment Qualifications:
Education: Bachelor&rsquo;s degree in marketing, public relations, business, journalism, or related field
Experience:
<ul><li>Minimum of 3 years of experience in a marketing / communications role</li><li>
Architecture / Engineering / Construction industry experience strongly preferred</li></ul>
Skills/Competencies:
<ul><li>Excellent verbal communication, presentation, and interpersonal skills</li><li>
Excellent business writing and grammar skills, as well as strong editing and proofreading skills</li><li>
Ability to work well both independently and cooperatively with team members inside and outside of the marketing team</li><li>
Energetic team player who can work comfortably with people of diverse skills, experience levels, and perspectives, including senior management</li><li>
Excellent multi-tasking, time management, and organizational skills</li><li>
Ability to work on multiple assignments / deadlines simultaneously while maintaining a high level of quality and accuracy</li></ul>
Computer literacy for all major business programs and email systems; proficiency in Microsoft Office programs required, knowledge of Adobe Creative Suite programs required, knowledge of Deltek Vantagepoint preferred, experience with OpenAsset a plus
Since 1982, Ghafari Associates has taken a personal approach to highly technical projects in complex markets including: aviation, manufacturing, healthcare, retail, hospitality, K-12 and higher education. As a global team of engineers, architects, process designers, and consultants we blend insight with technological innovation helping clients elevate their efficiency, sustainability, and impact.
Continuously rated a Top Workplace to Work, Crain&rsquo;s Cool Place to Work, and a Best and Brightest company to work for in the US, Ghafari has made a name for itself through our culture, employee benefits, and portfolio of projects.
Over a quarter of Ghafari employees have diverse identities that are championed by our growing approach to Diversity, Equity, and Inclusion. Ghafari supports hybrid and in-office work environments.
Through career mapping, Ghafari employees are encouraged to seek licensure, coached for knowledge growth, and provided opportunities for management and mentorship roles if interested. Our robust internship program recognizes undergraduate and graduate students from across the world, having an over 90% success rate of hiring our interns after graduation.
Join our team and work on forward-thinking projects all around the world. Ghafari&rsquo;s global reach creates an environment where individuals can build professional relationships while building sustainable and cutting-edge facilities. Are you ready to take that leap? Apply Now!
Ghafari Associates, LLC is an Equal Opportunity / Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability in order to use our online system to apply for a position at Ghafari Associates, LLC, you may apply for positions in the following ways:
Connect to our job portal (https://ghafari.jobs) 
By fax at 313.436.8624; Attn: Human Resources 
By mail at 17101 Michigan Avenue, Dearborn, MI 48126; Attn: Human Resources 
In person at 17101 Michigan Avenue, Dearborn, MI 48126. 
By email at hr@ghafari.com 
If there are any questions or additional accommodations that are required, please contact 313.441.3000 for assistance.
It is Ghafari Associates, LLC&rsquo;s policy not to discriminate in its employment and personnel practices because of a person&rsquo;s race, color, creed, religion, sex, national origin, age, weight, height, marital, pregnancy or parental status, sexual orientation, gender identity, genetic information (including family medical history), political affiliation, military service, status as a qualified individual with a disability or a protected veteran, or any other classification protected by federal, state or local law or ordinance.</div>

Marketing Coordinator

Ford Motor Company

<div>
 
 Job Description
 
 
 
 
 Finance
 
 strategically partners with operations to drive outstanding business results and enhance Ford&rsquo;s industry leadership. When you join us, you&rsquo;ll be able to contribute financial expertise that impacts all areas of our company, including planning, manufacturing, marketing and global distribution.
 
 
 
 In this position&hellip;
 
 
 
 We are seeking a highly analytical and detail-oriented accountant to serve as a subject-matter expert within our Corporate Financial Reporting team. This role is responsible for ensuring the accuracy, integrity and timeliness of our financial statements in compliance with U.S. GAAP and SEC regulations. This is an excellent opportunity to gain exposure to diverse aspects of the business including working as a financial partner to various cross-functional teams, supporting high-priority initiatives, and providing actionable insights to senior management. The ideal candidate is a technical accounting expert with strong system skills who thrives in a collaborative, fast-paced environment.
 
 
 
 This role is hybrid and requires at least 4 days per week onsite in Dearborn, MI.
 
 
 
 
 Responsibilities
 
 
 
 
 What you&rsquo;ll do&hellip;
 
 
 
 <ul>
 <li>
 Prepare and file quarterly (10-Q) and annual (10-K) consolidated U.S GAAP financial statements for SEC filings utilizing Workiva.
 </li>
 <li>
 Oversee the XBRL process for financial reporting.
 </li>
 <li>
 Assist with oversight and maintenance of SAP Group Reporting, including master data changes, data monitoring, security and liaison with IT support team and end users.
 </li>
 <li>
 Support internal corporate audits and external audits of our financial statements, along with adherence to financial control processes.
 </li>
 <li>
 Support various corporate initiatives including restructurings, reporting changes, and accounting standard changes.
 </li>
 <li>
 Serve as accounting subject matter expert on a variety of cross-functional activities.
 </li>
 <li>
 Create and implement ideas for automation using data analytic tools with a continuous improvement mindset.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 You'll Have..
 
 .
 
 
 <ul>
 <li>
 Bachelor's Degree in Accounting, Finance, or a related field
 </li>
 <li>
 Strong analytical skills with a deep, proven understanding of U.S. GAAP reporting
 </li>
 <li>
 CPA (Certified Public Accountant)
 </li>
 <li>
 5 to 10 years of recent, related accounting work experience
 
 
 
 </li>
 </ul>
 
 Even Better, You May Have...
 
 
 
 <ul>
 <li>
 Demonstrated ability to work with and present to all levels of cross-functional management.
 </li>
 <li>
 Prior experience in Big 4 public accounting or a corporate technical accounting role
 </li>
 <li>
 Master&rsquo;s degree in Accounting
 </li>
 <li>
 SEC financial reporting experience including functional experience with SAP Group Reporting and Workiva.
 
 
 
 </li>
 </ul>
 As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder&hellip;or all of the above? No matter what you choose, we offer a work life that works for you, including:
 
 
 <ul>
 <li>
 Immediate medical, dental, vision and prescription drug coverage
 </li>
 <li>
 Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
 </li>
 <li>
 Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
 </li>
 <li>
 Vehicle discount program for employees and family members and management leases
 </li>
 <li>
 Tuition assistance
 </li>
 <li>
 Established and active employee resource groups
 </li>
 <li>
 Paid time off for individual and team community service
 </li>
 <li>
 A generous schedule of paid holidays, including the week between Christmas and New Year&rsquo;s Day
 </li>
 <li>
 Paid time off and the option to purchase additional vacation time.
 
 
 
 </li>
 </ul>
 This position is a salary grade 5 - 8 and ranges from $63,480-162,120.
 
 
 Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
 
 
 For more information on salary and benefits, click here .
 
 
 Visa sponsorship is not available for this position.
 
 
 Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
 
 
 We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
 
 
 This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
 
 
</div>

Accounting Analyst

JPMorganChase

<div>JOB DESCRIPTION 
<div>
At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. 
</div><div></div> 
<div>As a Private Client Investment Associate in J.P. Morgan Wealth Management, you will provide client service, operational marketing and administrative support to Private Client Advisors within Wealth Management.</div><div> 
 
</div><div>Job responsibilities</div><div>
<ul><li>Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades</li>
<li>Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation</li>
<li>Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports</li>
<li>Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires</li>
<li>Support business unit operational procedures and compliance requirements (e.g. completion of required operational forms and documentation)</li>
<li>Prioritize daily work, track progress for current work, and consistently meet deadlines</li>
<li>Maintain and foster team culture
</li></ul></div><div>Required qualifications, capabilities, and skills</div><div>
<ul><li>A valid and active Series 7 license is required or may be obtained within a 60 day condition of employment</li>
<li>If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam</li>
<li>A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 60 days of starting in the role as a condition of employment</li>
</ul></div><div> 
INVESTMENT AND INSURANCE PRODUCTS ARE:</div><div>
 
&bull; NOT FDIC INSURED &bull; NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY &bull; NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES &bull; SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED</div><div>
 
Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase &amp; Co. Products not available in all states</div>
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div> 
 
</div><div>We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

J.P. Morgan Wealth Management - Private Client Investment Associate - Dearborn, MI

Percepta

<div><h3 class="jobSectionHeader">Requisition Title</h3>
: French Bilingual Customer Care Representative (Hybrid in Dearborn) (04BSZ) 
US-MI-Dearborn<h3 class="jobSectionHeader">
Description</h3>
At Percepta, we bring first-class service across each market we support. As a French Bilingual Customer Care Representative/Guides in Dearborn, MI you&rsquo;ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You&rsquo;ll Be Doing
 
The Guides provides exceptional customer service support for the Rewards Programs, which are loyalty marketing platforms designed to reward members for doing business with the company. The Rewards Guide will provide a high level of customer and dealer support through a variety of requests through multiple channels. This will include technical app support, concern resolution, detailed product information, sales incentives/campaign support, and general information and/or questions, providing best in class service. The Rewards Guide will be responsible for providing timely, professional and accurate customer service within the contractual customer service metrics.
During a Typical Day, You&rsquo;ll
<ul><li>Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including:</li></ul>
<ul><li>Utilizing available resources to accurately respond to customer inquiries through appropriate channels.</li></ul>
<ul><li>Corresponding with customers via mail channel as appropriate</li></ul>
<ul><li>Responsible for reviewing customer concerns and inquiries, determining the appropriate actions based upon job aids and existing desktop solution tools, and taking the appropriate action.</li></ul>
<ul><li>Rewards Guides may be assigned to specialize but will be cross trained to support the functions.
</li></ul><ul><li>Provide inbound helpdesk support for member, dealer, and region employees on various issues including:</li></ul>
<ul><li>User access, promotion information, site navigation, system errors and performance, billing, reporting and dealer list uploads</li></ul>
<ul><li>Website assistance to dealers and field personnel</li></ul>
<ul><li>Dealer enrollment process</li></ul>
<ul><li>Reviewing dealer parts statements</li></ul>
<ul><li>Process program cancellation requests</li></ul>
<ul><li>Determines the appropriate route for escalating complex issues based on the type of expertise required.</li></ul>
<ul><li>Document status of all interactions indicating appropriate outcome and follow up requirements</li></ul>
<ul><li>Establish a rapport and build confidence in the brand recognition by proactively promoting company's products and services.</li></ul>
<ul><li>Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill and expertise &ndash; consistently courteous with customers.</li></ul>
<ul><li>Achieve &lsquo;world-class&rsquo; service with each member where &lsquo;world-class&rsquo; is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.</li></ul>
<ul><li>Utilize all resources, including the call specific applications, to obtain the correct answer for the customer.</li></ul>
<ul><li>Document all actions in the appropriate call tracking system.</li></ul>
<ul><li>Identify and relay to Team Leader areas for improvement within the inquiry and concern resolution processes.</li></ul>
<ul><li>Communicate customer service problem to Team Leader when necessary.</li></ul>
<ul><li>Support operations through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction.</li></ul>
<ul><li>Maintain exceptional product knowledge as it relates to technical support and continuously updates knowledge of product and service offerings, current industry products, and technologies.</li></ul>
<ul><li>Performs additional responsibilities or projects as assigned.</li></ul>
What You Bring to the Role
<ul><li>Six (6) months of customer service/sales experience in a contact center operations environment desired</li></ul>
<ul><li>Experience with customer contact system desired</li></ul>
<ul><li>Understanding of dealership operations and processes are desired.</li></ul>
<ul><li>Microsoft Office (Word, Excel, Outlook)</li></ul>
What You Can Expect
<ul><li>Pay rate of $17 per hour +$2.00 Language Premium</li></ul>
<ul><li>Health/Dental/Vision/Life Insurance</li></ul>
<ul><li>Flexible Spending Account (FSA) and Health Savings Account (HSA)</li></ul>
<ul><li>401(k) with company match</li></ul>
<ul><li>Vacation/Sick Time and Paid Holidays</li></ul>
<ul><li>Tuition Reimbursement</li></ul>
<ul><li>Employee Assistance Program</li></ul>
<ul><li>Employee Discount Program</li></ul>
<ul><li>Training and Development Programs (Percepta College)</li></ul>
<ul><li>Employee Rewards Program (Perci Perks)</li></ul>
Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:<ul>
<li>Lead with humility &ndash; We listen first, lead with empathy, and stay grounded&mdash;so people and ideas have room to grow.</li>
<li>Service beyond self &ndash; We serve others&mdash;clients, customers, and teammates&mdash;with care and integrity in every interaction.</li>
<li>Leave it better &ndash; We take ownership and leave every process, person, and place better than we found it.</li>
<li>Win together &ndash; We succeed as one&mdash;celebrating, supporting, and showing up for each other.</li>
<li>Deliver remarkable &ndash; We go beyond expectations to create bold, meaningful moments that stand out.</li></ul>
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite #LI-Hybrid</div>

French Bilingual Customer Care Representative (Hybrid in Dearborn)

<div><h3 class="jobSectionHeader">Requisition Title</h3>
: Customer Care Representative (04BSW) 
US-MI-Dearborn<h3 class="jobSectionHeader">
Description</h3>
At Percepta, we bring first-class service across each market we support. As a Customer Care Representative/Guides in Dearborn, MI you&rsquo;ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You&rsquo;ll Be Doing
 
The Guides provides exceptional customer service support for the Rewards Programs, which are loyalty marketing platforms designed to reward members for doing business with the company. The Rewards Guide will provide a high level of customer and dealer support through a variety of requests through multiple channels. This will include technical app support, concern resolution, detailed product information, sales incentives/campaign support, and general information and/or questions, providing best in class service. The Rewards Guide will be responsible for providing timely, professional and accurate customer service within the contractual customer service metrics.
During a Typical Day, You&rsquo;ll
<ul><li>Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including:</li></ul>
o Utilizing available resources to accurately respond to customer inquiries through appropriate channels.
o Corresponding with customers via mail channel as appropriate
<ul><li>Responsible for reviewing customer concerns and inquiries, determining the appropriate actions based upon job aids and existing desktop solution tools, and taking the appropriate action.</li></ul>
<ul><li>Rewards Guides may be assigned to specialize but will be cross trained to support the functions.
</li></ul><ul><li>Provide inbound helpdesk support for member, dealer, and region employees on various issues including:</li></ul>
o User access, promotion information, site navigation, system errors and performance, billing, reporting and dealer list uploads
o Website assistance to dealers and field personnel
o Dealer enrollment process
o Reviewing dealer parts statements
o Process program cancellation requests
<ul><li>Determines the appropriate route for escalating complex issues based on the type of expertise required.</li></ul>
<ul><li>Document status of all interactions indicating appropriate outcome and follow up requirements</li></ul>
<ul><li>Establish a rapport and build confidence in the brand recognition by proactively promoting company's products and services.</li></ul>
<ul><li>Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill and expertise &ndash; consistently courteous with customers.</li></ul>
<ul><li>Achieve &lsquo;world-class&rsquo; service with each member where &lsquo;world-class&rsquo; is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.</li></ul>
<ul><li>Utilize all resources, including the call specific applications, to obtain the correct answer for the customer.</li></ul>
<ul><li>Document all actions in the appropriate call tracking system.</li></ul>
<ul><li>Identify and relay to Team Leader areas for improvement within the inquiry and concern resolution processes.</li></ul>
<ul><li>Communicate customer service problem to Team Leader when necessary.</li></ul>
<ul><li>Support operations through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction.</li></ul>
<ul><li>Maintain exceptional product knowledge as it relates to technical support and continuously updates knowledge of product and service offerings, current industry products, and technologies.</li></ul>
<ul><li>Performs additional responsibilities or projects as assigned.</li></ul>
What You Bring to the Role
<ul><li>Six (6) months of customer service/sales experience in a contact center operations environment desired</li></ul>
<ul><li>Experience with customer contact system desired</li></ul>
<ul><li>Understanding of dealership operations and processes are desired.</li></ul>
<ul><li>Microsoft Office (Word, Excel, Outlook)</li></ul>
What You Can Expect
<ul><li>Pay rate of $17 per hour</li></ul>
<ul><li>Health/Dental/Vision/Life Insurance</li></ul>
<ul><li>Flexible Spending Account (FSA) and Health Savings Account (HSA)</li></ul>
<ul><li>401(k) with company match</li></ul>
<ul><li>Vacation/Sick Time and Paid Holidays</li></ul>
<ul><li>Tuition Reimbursement</li></ul>
<ul><li>Employee Assistance Program</li></ul>
<ul><li>Employee Discount Program</li></ul>
<ul><li>Training and Development Programs (Percepta College)</li></ul>
<ul><li>Employee Rewards Program (Perci Perks)</li></ul>
Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:<ul>
<li>Lead with humility &ndash; We listen first, lead with empathy, and stay grounded&mdash;so people and ideas have room to grow.</li>
<li>Service beyond self &ndash; We serve others&mdash;clients, customers, and teammates&mdash;with care and integrity in every interaction.</li>
<li>Leave it better &ndash; We take ownership and leave every process, person, and place better than we found it.</li>
<li>Win together &ndash; We succeed as one&mdash;celebrating, supporting, and showing up for each other.</li>
<li>Deliver remarkable &ndash; We go beyond expectations to create bold, meaningful moments that stand out.</li></ul>
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite #LI-Hybrid</div>

Customer Care Representative

Dental Assistant

<div><h2 class="jobSectionHeader">Overview</h2>
At Ford, you&rsquo;ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we&rsquo;re shaping the next era of transportation&mdash;grounded in purpose, driven by progress. Make your move.
<ul><li>Job Type: Full time
</li><li>Work Type: Hybrid</li></ul></div>
 <div></div><div><div>In this position...
At the Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow&rsquo;s transportation.
As part of our Global Manufacturing Engineering team, you&rsquo;ll help build the world-class, state-of-the-art smart vehicles the world expects from Ford Motor Company. Within our plants around the world, we&rsquo;re constantly developing new technologies and processes to further increase our efficiency. That means we&rsquo;re continually seeking diligent, determined performers who think outside the box to help us find better and more efficient ways to manufacture our vehicles.
Manufacturing Engineer &ndash; APD Platform Execution
A platform strategy is a crucial, enterprise-wide approach that leverages a common, flexible, and scalable vehicle architecture. This creates investment and engineering efficiency while improving volume (scale) on parts for material cost leverage. This strategy also enables flexibility with each platform underpinning a bandwidth of vehicles that can be interchangeably produced in all planned assembly plants.
As a Platform Execution Engineer, this pivotal, highly visible role sits within our Architecture, Program Engineering &amp; Delivery (APD) department shaping future model programs to be leaders in the industry using the platform approach. The APD-Platform Execution team acts on early insights with the Product Development (PD) team to optimize all aspects of new model production. As part of this team, you will interact directly with leadership to deliver the following as it relates to the three major Manufacturing functions of Body Construction Engineering, Global Paint Engineering, and Final Assembly Engineering.
What you'll do...<ul><li>
Drive manufacturing point of view in developing specific, near future vehicle platform derivatives</li><li>
Drive a Design For Assembly (DFA) mindset into new model vehicle part development by regularly collaborating with the PD team to minimize facility &amp; tooling impact, improve quality, and reduce labor requirements</li><li>
Initiate and collaborate with Manufacturing Core Teams on the development of the build sequence, installation processes, and tooling systems for new product launches</li><li>
Quantify impact to manufacturing to launch new model programs including facility, tooling, and labor for all assembly functions</li><li>
Utilize virtual tools, such as Active Workspace and TeamCenter, to evaluate the feasibility of new model designs for assembly</li><li>
Remotely assess existing facility layouts to analyze assembly processes using Vault and AutoCAD for planning future work</li><li>
Assess all product designs/concepts for adherence to our Global Manufacturing Requirements</li><li>
Evaluate &quot;Lessons Learned&quot; from New Model launches and implement Prevent Reoccurrence Actions into future programs</li><li>
Evaluate and assess competitive vehicle information i.e. benchmarking relative to manufacturing and processing of end item parts, sub-assemblies, and fastening/joining to determine incorporation on future product and develop next-generation ideas</li><li>
Collaborate in a multi-functional team of Program Delivery teams, Product Development, Marketing, Program Planning, Supplier Technical Assistance, Material Planning &amp; Logistics, New Model Programs, etc. in early product planning workshops</li><li>
Travel to our North American assembly plants for site reviews as required</li></ul>
You'll have...<ul><li>
Bachelor&rsquo;s degree minimum with Engineering discipline preferred</li><li>
3-5 years of vehicle assembly experience required</li></ul>
Even better, you may have...<ul><li>
Vehicle launch experience expected</li><li>
Practical assembly tooling implementation experience preferred</li><li>
Demonstrated Microsoft Office experience includes Word, Outlook, Excel and PowerPoint</li><li>
Experience conducting work in a virtual environment utilizing 3D tools required</li><li>
Established leadership and project management skills</li><li>
Strong verbal and written communication skills to present complicated concepts to an audience with a broad range of experiences</li><li>
Understanding of PFMEA and failure mode avoidance principles required</li><li>
Ability to deliver in stressful situations with self-motivation and minimal direct supervision within timing constraints</li><li>
Effective creativity to find solutions to unstructured or highly constrained problems</li></ul>
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!<div>
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder&hellip;or all of the above? No matter what you choose, we offer a work life that works for you, including: 
<ul><li>Immediate medical, dental, vision and prescription drug coverage</li><li>Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more</li><li>Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more</li><li>Vehicle discount program for employees and family members and management leases</li><li>Tuition assistance</li><li>Established and active employee resource groups</li><li>Paid time off for individual and team community service</li><li>A generous schedule of paid holidays, including the week between Christmas and New Year&rsquo;s Day</li><li>Paid time off and the option to purchase additional vacation time.</li></ul></div>
This position is a salary grades 7-8 and ranges from $84,480-162,120. 
 
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. 
 
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid
#LI-AR3</div></div><div></div>

Platform Execution Engineer

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