sales manager

account specialist

sales specialist

brand coordinator

customer service specialist

marketing specialist

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><li>Job Opening ID ZR_975_JOB
</li><li>Date Opened 07/15/2026
</li><li>Job Type Full time
</li><li>Work Experience Minimum of 2&ndash;4 years of relevant experience in marketing, digital marketing, communications, or brand management
</li><li>Job Opening Status Open
</li><li>Industry Logistics
</li><li>Degree Bachelor's
</li><li>Job Role Marketing Specialist
</li><li>City Muscat
</li><li>State/Province Masqat
</li><li>Country Sultanate of Oman
</li><li>Zip/Postal Code 0000</li></ul></div>
<br><div><p><b>1. Job Purpose</b><br>
<br>
</p><p>The Marketing Specialist is responsible for planning, coordinating, and implementing marketing activities that strengthen the Company&rsquo;s brand, support business development, and improve engagement with existing and potential customers.<br>
<br>
</p><p>The role includes digital marketing, content creation, market research, brand management, event coordination, preparation of promotional materials, and analysis of marketing performance.<br>
<br>
</p><p></p><br>
<p><b>2. Key Responsibilities</b><br>
<br>
</p><ul><li>Prepare marketing activity schedules, budgets, and campaign plans.
<br>
</li><li>Ensure marketing activities are aligned with the Company&rsquo;s business objectives and commercial priorities.
<br>
</li><li>Coordinate marketing activities across different business units and geographical locations.
<br>
</li></ul><ul><li>Manage and regularly update the Company&rsquo;s website.
<br>
</li></ul><ul><li>Prepare content for the Company&rsquo;s website, newsletters, presentations, brochures, and advertisements.
<br>
</li><li>Develop corporate profiles, marketing presentations, promotional materials, and customer communications.
<br>
</li><li>Review and proofread marketing materials to ensure accuracy, consistency, and professional quality.
<br>
</li><li>Collect information from internal departments for use in marketing materials.
<br>
</li><li>Ensure that all published content reflects the Company&rsquo;s values, services, and market positioning.
<br>
</li></ul><ul><li>Ensure consistent use of the Company&rsquo;s logo, visual identity, tone of communication, and brand guidelines.
<br>
</li><li>Monitor the presentation of the Company&rsquo;s brand across all communication channels.
<br>
</li><li>Support initiatives aimed at improving brand awareness and corporate reputation.
<br>
</li><li>Maintain an organized library of approved logos, templates, photographs, presentations, and promotional materials.
<br>
</li>Coordinate the design and production of branded materials and corporate gifts.<br>
<li>
<br>
</li></ul><p></p><br>
<p><b>Events and Corporate Communications</b><br>
<br>
</p><ul><li>Coordinate the Company&rsquo;s participation in exhibitions, conferences, seminars, and corporate events.
<br>
</li><li>Support the organization of customer meetings, networking events, and promotional activities.
<br>
</li><li>Prepare invitations, presentations, event materials, banners, and branded items.
<br>
</li><li>Coordinate with venues, suppliers, event organizers, and other external parties.
<br>
</li><li>Prepare corporate announcements, news updates, and press-related materials when required.
<br>
</li></ul>Prepare presentations, proposals, brochures, and promotional materials for potential customers and business partners.<br>
<ul><li>
<br>
</li></ul><p><b>Reporting and Performance Analysis</b><br>
<br>
</p><ul><li>Prepare monthly, quarterly, and annual reports on marketing activities.
<br>
</li><li>Track marketing campaigns against agreed objectives and KPIs.
<br>
</li><li>Analyze marketing results and recommend improvements.
<br>
</li><li>Maintain a marketing activity tracker and campaign calendar.
<br>
</li>Provide regular updates to management on completed, ongoing, and planned activities.<br>
<li>
<br>
</li></ul><p></p><br>
<br>
<br>
<h3 class="jobSectionHeader"><b>Requirements</b></h3>
<p><b>3. Education and Experience</b><br>
<br>
</p><p><b>Education</b><br>
<br>
</p>Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, Public Relations, or a related field.<br>
<ul><li>
<br>
</li></ul><p><b>Experience</b><br>
<br>
</p><ul><li>Minimum of 2&ndash;4 years of relevant experience in marketing, digital marketing, communications, or brand management.
<br>
</li><li>Experience in an international or corporate business environment is preferred.
<br>
</li><li>Practical experience managing websites, social media platforms, and digital campaigns.
<br>
</li><li>Experience preparing corporate presentations, promotional materials, and marketing content.
<br>
</li>Experience working with designers, agencies, printers, and event suppliers is an advantage.<br>
<li>
<br>
</li></ul><p></p><br>
<p><b>4. Knowledge and Skills</b><br>
<br>
</p><ul><li>Good knowledge of marketing principles, branding, market research, and digital marketing.
<br>
</li><li>Strong writing, editing, and proofreading skills.
<br>
</li><li>Knowledge of social media platforms and content-management tools.
<br>
</li><li>Good analytical and reporting skills.
<br>
</li><li>Strong organizational and time-management abilities.
<br>
</li><li>Ability to manage multiple assignments and deadlines.
<br>
</li><li>Strong communication and interpersonal skills.
<br>
</li><li>High attention to detail.
<br>
</li>Proficiency in Microsoft PowerPoint, Excel, and Word.<br>
<li>
<br>
</li></ul><p></p><br>
<p><b>4. Key Competencies</b><br>
<br>
</p><ul><li>Creativity and initiative
<br>
</li><li>Business orientation
<br>
</li><li>Customer focus
<br>
</li><li>Communication and presentation
<br>
</li><li>Planning and organization
<br>
</li><li>Analytical thinking
<br>
</li><li>Results orientation
<br>
</li><li>Collaboration and teamwork
<br>
</li><li>Adaptability
<br>
</li><li>Attention to detail
<br>
</li><li>Accountability
<br>
</li><li>Time management</li></ul></div><p></p>

Marketing Specialist

Zoomlion Heavy Industry Science and Technology Co., Ltd

<div>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Customer and market prospecting and development.Update and interaction with CRM (client and project management).
  </li>
  <li>
   Preparation of analysis, comparisons and technical presentations on equipment.
  </li>
  <li>
   Preparation of proposals and contracts and monitoring of project phases until delivery of equipment.
  </li>
  <li>
   Reporting and market research for strategic direction and guidance.
  </li>
  <li>
   Support for post-sales processes and actions.
  </li>
  <li>
   Support financing and collection work.
  </li>
  <li>
   Support in the organization and implementation of marketing campaigns
  </li>
  <li>
   Identify the potential customers and establishing new business opportunities.
  </li>
  <li>
   Conduct the market analysis in relation to current and future market trends, customer needs evaluation, demand forecasting, competition, risks and identify the opportunities for company&rsquo;s growth.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Other Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  - Good verbal and written communication skills in English and Arabic preferred
 </p>
 <p>
  - Strong interpersonal skills, negotiation, and details oriented.
 </p>
 <p>
  - Ability to work independently and collaboratively in a fast-paced environment
 </p>
 <p>
  - At least 3+ years&rsquo; experience in relevant field within the
  <strong>
   Oman
  </strong>
  .
 </p>
 <p>
  - Bachelor's degree preferably Masters Degree in Marketing.
 </p>
 <p>
  - English language (Required)
 </p>
 <p>
  - Arabic Language (Added Advantage)
 </p>
 <p>
  - Oman Experience (Required)
 </p>
 <p>
  - Local Omanis (Highly Preferred)
 </p>
 <p>
  - Oman Driving License (Required)
 </p>
</div>


Sales Specialist

Diyar United Company

<div>
 <p>
  <strong>
   We're Hiring: Omani Talent Opportunities &ndash; Sur, Oman
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Join Our Growing Team!
  </strong>
 </p>
 <p>
  We are looking for
  <strong>
   10 talented Omani professionals
  </strong>
  to join our team in
  <strong>
   Sur, Oman
  </strong>
  . If you have experience in
  <strong>
   Helpdesk Support, Oracle Applications, or Cybersecurity
  </strong>
  , we would love to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Available Opportunities
  </strong>
 </p>
 <p>
  <strong>
   1. Helpdesk Support Specialist
  </strong>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide first-line IT support to end users.
  </li>
  <li>
   Troubleshoot hardware, software, and network issues.
  </li>
  <li>
   Manage service requests and incidents through ticketing systems.
  </li>
  <li>
   Ensure timely resolution of user issues and maintain high customer satisfaction.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Skills:
  </strong>
 </p>
 <ul>
  <li>
   IT support and troubleshooting.
  </li>
  <li>
   Windows, Microsoft 365, and networking fundamentals.
  </li>
  <li>
   Service Desk/Helpdesk tools.
  </li>
  <li>
   Strong communication and customer service skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   2. Oracle Applications Specialist
  </strong>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Support, maintain, and enhance Oracle applications.
  </li>
  <li>
   Troubleshoot functional and technical issues.
  </li>
  <li>
   Collaborate with business users to optimize processes.
  </li>
  <li>
   Participate in system upgrades, testing, and implementations.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Skills:
  </strong>
 </p>
 <ul>
  <li>
   Experience with Oracle EBS, Oracle Fusion, or related Oracle solutions.
  </li>
  <li>
   Functional or technical expertise in Oracle modules.
  </li>
  <li>
   SQL and reporting knowledge is an advantage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   3. Cybersecurity Specialist
  </strong>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Monitor and protect organizational IT systems and data.
  </li>
  <li>
   Identify, assess, and mitigate cybersecurity risks.
  </li>
  <li>
   Manage security incidents and support compliance initiatives.
  </li>
  <li>
   Implement and maintain security controls and best practices.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Skills:
  </strong>
 </p>
 <ul>
  <li>
   Security operations, incident response, or risk management.
  </li>
  <li>
   Knowledge of cybersecurity frameworks and tools.
  </li>
  <li>
   Relevant certifications (Security+, CEH, CISSP, etc.) are a plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  ✅ Omani National
 </p>
 <p>
  ✅ Relevant experience in
  <strong>
   Helpdesk
  </strong>
  ,
  <strong>
   Oracle Applications
  </strong>
  , or
  <strong>
   Cybersecurity
  </strong>
 </p>
 <p>
  ✅ Strong problem-solving and communication skills
 </p>
 <p>
  ✅ Ability to work effectively in a team environment
 </p>
 <p>
  📍
  <strong>
   Location:
  </strong>
  Sur, Oman
 </p>
 <p>
  👥
  <strong>
   Open Positions:
  </strong>
  10
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <ul>
  <li>
   Exciting career growth opportunities
  </li>
  <li>
   Collaborative and innovative work environment
  </li>
  <li>
   Exposure to enterprise technologies and best practices
  </li>
  <li>
   Opportunity to contribute to impactful projects
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Apply Now
  </strong>
 </p>
 <p>
  If you are passionate about technology and ready for your next challenge, send your CV .
 </p>
 <p>
  <strong>
   #Hiring #OmaniTalent #JobsInOman #SurOman #Helpdesk #OracleApplications #Cybersecurity #ITJobs #CareerOpportunities #OmanJobs
  </strong>
 </p>
</div>


Multiple Job Vacancies - Sur, Oman

Jotun Group

<div><p>SUMMARY OF THE ROLE</p><p></p>
We're looking for a Marketing Manager who can lead the development and execution of marketing strategies that enhance brand presence, drive sales growth, and expand market share in the decorative and protective paint segments.
<br>
This role demands strong market insight, strategic leadership, and the ability to align marketing initiatives with overall business objectives.<br>
<br>
This role is based in Muscat, Oman, reporting directly to the General Manager and will be a part of Jotun Oman management team.<p></p><p><b>
Responsibilities</b>:</p><ul><li>
Develop and implement marketing strategies with the Sales Manager to ensure strong brand and product positioning in the local market.</li><li>
Drive regional segment marketing plans locally to achieve growth and profitability targets.</li><li>
Lead and manage the marketing team, setting clear goals, coaching, and monitoring performance.</li><li>
Plan and execute marketing activities including research, product launches, advertising, and sales performance tracking.</li><li>
Collaborate on pricing and product strategies to boost market share and profitability.</li><li>
Manage budgets and brand initiatives such as promotions, events, and campaigns to enhance Jotun&rsquo;s image and market presence.</li></ul><p></p><p>
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</p><p></p><p><b>
We are looking for:</b>
</p><ul><li><p>7+ years' experience in B2B and B2C marketing, brand management, and product marketing.</p></li><li><p>
Bachelor's degree in marketing, business administration, communications, or a related field.</p></li><li><p>
People management experience is required</p></li></ul><p></p><p><b>
Competencies we look for:</b></p><ul><li><p>
Develops an ambitious but realistic business vision and translates it into a workable strategy.</p></li><li><p>
Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.</p></li><li><p>
Makes an impact; convinces and persuades others; promotes plans and ideas successfully</p></li><li><p>
Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.</p></li><li><p>
Understands the organization's informal rules and structures and utilizes political processes effectively to get things done</p></li><li><p>
Produces fresh and imaginative ideas and solutions; breaks away from tradition; promotes change and novelty</p></li></ul><p></p><p><b>
What we offer:
</b></p><ul><li>Competitive compensation and benefits</li><li>
Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</li><li>
Career development opportunities across multiple disciplines and geographies</li><li>
Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</li><li>
A supportive and inclusive company culture where you can be your authentic self</li><li>
A focus on having fun together through team buildings and social activities</li></ul><p></p><p><b><br>
POSITION INFORMATION</b></p><p></p><p><b>
Company:</b></p>
Jotun Paints Co. L.L.C.<p><b><br>
Contract Type:</b></p>
Regular<p></p><p><b>
Time Type:</b></p>
Full time<p></p><p><b>
CLOSING DATE (dd.mm.yyyy):</b></p>
07.08.2026<p></p><p>
WHO WE ARE</p><p></p>
Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.<p></p>
Jotun Paints Co. L.L.C., established in 1985, is one of the key markets within the MEIA region. With a production facility, 2 warehouses in Muscat and Salalah, and more than 180 employees, we aim to further strengthen Jotun&rsquo;s position in Oman through ambitious market growth plans that focus on innovation, efficiency and profitability.<p></p><p>
Visit our Career Page to know more about life at Jotun.</p><p></p><p>
Jotun&rsquo;s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><p></p><p>
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.</p><p></p><p>
If you think that this role is what you could be doing next, apply now!</p></div>

Marketing Manager

Baker Hughes

<div><p>Job Description</p><p><b>
Field Specialist &ndash; Drilling &amp; Completion Fluids
</b></p><p><b>Are you an experienced Drilling &amp; Completion Fluids Engineer looking for a new challenge?</b><br>
<b>Do you enjoy being part of team that provides high-quality engineering for our customers?</b></p><p><b><br>
Be part of a successful team</b><br>
Our Drilling Fluids business provides intelligent, connected technologies to support, monitor and control drilling processes. We provide innovative solutions across multiple geographies. Providing customers with the excellent solutions needed to reliably and efficiently improve their operations.</p><p><b><br>
Partner with the best</b><br>
As a Field Specialist - Drilling &amp; Completion Fluids, you will provide on site services by measuring, testing and supervising the running of fluid mixing and pumping, including technical analysis and specific product and practical recommendations for controlling fluid properties under broad direction.</p><p></p><p><b>
As a Field Specialist - Drilling &amp; Completion Fluids, you will be responsible for:</b></p><ul><li>
Providing onsite services by measuring, testing, and supervising the running of fluid mixing and pumping.</li><li>
Maintaining fluid properties at rig sites by accurately testing.</li><li>
Managing inventory at customer well sites.</li><li>
Ensuring effective customer service by keeping rig-site customers informed and creating solutions to problems.</li><li>
Being trained in the prevention and cure of Lost Circulation and stuck pipe
</li><li>Conducting sales calls at the field level or accompany Sales Representatives.</li><li>
Assisting operations in providing customers with effective and environmentally safe drilling fluids.</li><li>
Conducting all business activities in line with Baker Hughes policies</li></ul><p></p><p><b>
Fuel your passion</b></p><p>
To be successful in this role you will:</p><ul><li>
Have a relevant bachelor's degree</li><li>
Have 3-5 years of experience with Drilling &amp; Completion Fluids</li><li>
Have basic product line knowledge.</li><li>
Demonstrated industry experience.</li><li>
Have demonstrated industry experience.</li><li>
Have strong teamwork skills.</li></ul><p></p><p><b>
Work in a way that works for you</b><br>
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. Talk to use for your preferred working arrangement during interview.</p><p><b><br>
Working with us</b><br>
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><p><b><br>
Working for you</b><br>
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<br>
Contemporary work-life balance policies and wellbeing activities</p><ul><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul><p></p>
The Baker Hughes internal title for this role is: FIELD SPEC II - FLD<b>About Us:</b><div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div><br>
<b>
Join Us:</b><div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.<br>
<br>
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Field Specialist – Drilling & Completion Fluids

Anix Global

<div>
 <p>
  <strong>
   Role - Digital Operations Manager
  </strong>
 </p>
 <p>
  Location - Oman
 </p>
 <p>
  Salary - 1500 OMR
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Role Summar
   </u>
  </strong>
  y
 </p>
 <p>
  The Digital Operations Manager is responsible for the end-to-end commercial and operational performance of the remittance app within their market, with growth.The role acts as the central point of coordination between Product, Marketing, Tech, and Customer Service teams to ensure the app remains competitive, compliant, and customer-centric.The role also carries responsibility for identifying new partners and products, and for negotiating and finalizing related commercial terms and agreements for the market
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Skills &amp; Qualifications
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Business, Finance, IT, or a related field; MBA preferred
  </li>
  <li>
   3&ndash;6 years of relevant experience in digital operations, fintech, or remittance/payments, ideally with app-based products. And an overall 10+ years of experience would be idea
  </li>
  <li>
   Strong commercial acumen, with experience identifying partners/products and negotiating and structuring commercial agreement
  </li>
  <li>
   Strong analytical skills with experience in MIS, dashboards, and data-driven decision-making.
  </li>
  <li>
   Working knowledge of incident escalation, UAT/testing processes, and basic understanding of payment rails/F
  </li>
  <li>
   Experience coordinating with Product and Tech teams (Agile/Scrum exposure is an advantage
  </li>
  <li>
   Strong communication and stakeholder management skills across regulatory, vendor, partner, and internal team
  </li>
  <li>
   Comfortable working in a fast-paced, 24/7 operational environment with on-call availability for critical incident
   <strong>
    s.
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilit
   <u>
    ies
   </u>
  </strong>
 </p>
 <p>
  <strong>
   <u>
    Business &amp; Commercial Performan
   </u>
  </strong>
  ce
 </p>
 <p>
  <br/>
 </p>
 <p>
  Own, the achievement of budgeted transaction volume, revenue, and customer growth targets for the market
 </p>
 <ul>
  <li>
   Ensure exchange rates and fees remain competitive relative to the market, recommending pricing adjustments as needed.
  </li>
  <li>
   Liaise with Treasury and other service/liquidity providers to secure and maintain the best possible rates on the app.
  </li>
  <li>
   Monitor competitor products, pricing, and campaigns; propose and implement strategic and tactical changes to maintain market share.
  </li>
  <li>
   Plan and execute roadshows and on-ground activities, in coordination with Marketing, to drive brand visibility and customer acquisition.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Partnerships &amp; Commercial Developme
   </u>
  </strong>
  nt
 </p>
 <ul>
  <li>
   Identify, evaluate, and onboard new partners and products to expand the market's product offering and drive incremental growth.
  </li>
  <li>
   Lead commercial negotiations with prospective and existing partners, vendors, and service providers, securing favorable commercial terms.
  </li>
  <li>
   Draft, negotiate, and finalize partnership agreements and commercial contracts, working with Legal/Compliance as required.
  </li>
  <li>
   Obtain all necessary internal and external approvals for new partnerships, products, and commercial agreements prior to execution and laun
   <strong>
    <u>
     ch.
    </u>
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Operations &amp; Customer Experie
   </u>
  </strong>
  nce
 </p>
 <ul>
  <li>
   Monitor and optimize the onboarding-to-transaction funnel, ensuring it is adequately managed at every stage.
  </li>
  <li>
   Conduct testing (UAT) on the app for new product launches and feature releases, providing structured feedback to Product and Tech teams.
  </li>
  <li>
   Escalate app issues affecting the market to the Product team and track them through to resolution.
  </li>
  <li>
   Manage and respond to customer queries across channels in a timely and professional manner.
  </li>
  <li>
   Resolve customer complaints and escalations, working with internal teams as required.
  </li>
  <li>
   Ensure all incentives, prizes, or benefits promised during marketing campaigns are delivered to customers at campaign clo
   <strong>
    <u>
     se.
    </u>
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Cross-Functional Coordination &amp; Report
   </u>
  </strong>
  ing
 </p>
 <ul>
  <li>
   Liaise with Product, Marketing, and Tech teams to define and prioritize country-specific requirements.
  </li>
  <li>
   Maintain accurate MIS/dashboards and generate regular reports with meaningful, actionable insights for leadership.
  </li>
  <li>
   Plan and run marketing campaigns on the app, jointly accountable with Marketing for delivery against agreed timelines, budgets, and growth outcomes.
  </li>
  <li>
   Obtain all necessary approvals from the relevant municipality/regulatory authority prior to launching marketing campaigns on the app.
  </li>
 </ul>
</div>


Digital operations manager

OQ Chemicals

<div><div><div><div><div><div><b>Job title</b></div></div><div><br>
<div>
Sr. Specialist Business Applications</div></div><div><br>
<div><b>
Grade</b></div></div></div><div></div><div><br>
<div>
<div><b>Stream</b></div></div><div><br>
<div>
People, Technology &amp; Culture</div></div><div><br>
<div><b>
Function</b></div></div><div><br>
<div>
IDS &amp; CI - Digital Delivery</div></div></div><div><br>
<div>
<div><b>Location</b></div></div><div><br>
<div>
Oman &ndash; Muscat</div></div><div><br>
<div><b>
Budget control</b></div></div><div><br>
<div>
*OPEX and/or CAPEX and/or Revenue amount as relevant*</div></div></div><div><br>
<div>
<div><b>Reporting to</b></div></div><div><br>
<div>
Manager Digital Delivery</div></div><div><br>
<div><b>
Direct </b><b>reports</b></div></div><div><br>
<ul><li></li></ul></div></div><div><br>
<div>
<div><b>Job purpose</b></div><br>
<div><b>
</b></div><p>The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company&rsquo;s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated &mdash; ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect&rsquo;s portfolio.</p>
<p>
The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.
</p><div>The position will act in accordance with the OQEP&rsquo;s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani&rsquo;s government &amp; other legal justifications, and best international practices in consonance with national objectives.</div></div></div><div><br>
<div>
<div><b>Main Tasks and Responsibilities</b></div>
<div><b>
Solution Architecture &amp; Design</b></div>
<ul>
<li>Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.</li>
<li>Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.</li>
<li>Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.</li>
</ul>
<div><b>Architecture Governance &amp; Standards</b></div>
<ul>
<li>Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.</li>
<li>Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.</li>
<li>Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.</li>
</ul>
<div><b>Delivery Standards &amp; CI/CD</b></div>
<ul>
<li>Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.</li>
<li>Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.</li>
<li>Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.</li>
</ul>
<div><b>Deployment &amp; Release Strategy</b></div>
<ul>
<li>Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.</li>
<li>Define release governance &mdash; deployment runbooks, rollback/back-out plans, and post-deployment verification &mdash; and oversee controlled releases of significant changes.</li>
<li>Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.</li>
</ul>
<div><b>EDRMS / ECM Platform Architecture</b></div>
<ul>
<li>Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.</li>
<li>Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.</li>
<li>Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.</li>
</ul>
<div><b>Integration Architecture</b></div>
<ul>
<li>Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.</li>
<li>Define standards for authentication, error handling, monitoring, and data quality across integrations.</li>
</ul>
<div><b>Technical Leadership, Support Oversight &amp; Vendor Management</b></div>
<ul>
<li>Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed &mdash; without owning first-line incident resolution.</li>
<li>Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.</li>
<li>Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.</li>
<li>Perform other related duties as assigned.</li></ul></div><br>
</div><br>
<div><div><div><b>Key interactions</b></div>
<div><b>
Internal:</b> IDS &amp; CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams.</div>
<div><b>
External:</b> Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants.</div></div></div><div><br>
<div>
<div><b>Notable Working Conditions. </b>Office environment, intensive computer screen use.</div></div></div><div><br>
<div>
<div><b>Education Requirements</b></div></div><div><br>
<div><b>
Required:</b> Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.</div>
<div><b>
Preferred:</b> Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.</div></div></div><div><br>
<div>
<div><b>Language</b></div></div><div><br>
<div>
Excellent knowledge of written, read, and spoken English (required)<br>
</div></div></div><br>
<div><div><div><b>Background and experience</b></div></div><div><br>
<div><b>
Competencies and skills</b></div></div></div><br>
<div>
<div><ul><li>6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.</li>
<li>Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.</li>
<li>Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.</li>
<li>Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).</li>
<li>Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.</li>
<li>Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.</li>
<li>Experience working with vendors and managing technical delivery quality and compliance.</li></ul><br>
</div>
<div><div>Technical Competencies:</div>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication skills, able to translate technical concepts for business stakeholders.</li>
<li>Ability to act as a technical authority and influence design decisions across teams and vendors.</li>
<li>Attention to detail and a quality-driven mindset.</li>
<li>Self-motivated with the ability to manage multiple initiatives concurrently.</li>
<li>Collaborative approach to working with cross-functional and vendor teams.</li>
<li>Cultural sensitivity in a multinational environment.</li>
</ul>
<div>Technical Competencies:
</div><ul><li>Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).</li>
<li>Architecture governance and Architecture Decision Records (ADRs).</li>
<li>CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).</li>
<li>Automated testing and security scanning (SAST/DAST/dependency scanning).</li>
<li>Deployment architecture, environment strategy, and release governance.</li>
<li>EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).</li>
<li>Document management workflows, metadata models, taxonomy, and records compliance.</li>
<li>Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.</li>
<li>IT governance, change management, and access control principles.</li>
<li>Vendor management and technical delivery review.IT governance, change management, and access control principles.</li>
<li>Vendor management and technical delivery review.</li></ul></div></div></div></div></div><p></p>

Sr. Specialist Business Applications

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