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media qc operator

Pixelogic Media

<div>Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.
Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).
To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD titles. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.
Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you&rsquo;re passionate about entertainment, innovation and customer service excellence! 
Requirements 
<ul><li>
Bachelor degree in mass communication, media or relevant majors. (undergrads are welcome to apply).</li><li>
High level of attention to detail.</li><li>
High level of organizational skills.</li><li>
High level of integrity and ethics.</li><li>
Ability to work independently.</li><li>
Excellent verbal and written communication skills.</li><li>
Problem solving skills.</li></ul>
Responsibilities<ul><li>
Inspecting linear media content (video, audio, subtitles, closed captions, etc.) to confirm compliance with client specifications and to note video and audio quality issues as well as perform checks for subtitles and closed captions.</li><li>
Following and completing QC Checklists.</li><li>
To be able to identify errors and artifacts and report these findings into a database system in a clear, concise and easy-to-read manner.</li><li>
Abide by security policies and protect information assets entrusted to you.</li><li>
Duties require high level of attention to details, accurate and methodical approach to testing, and ability to work in a fast-paced environment.</li><li>
To be willing to learn the internal systems and tools to do the job as well as being flexible to adapt to the changing landscape in our industry.</li><li>
Other related tasks as assigned to fulfill responsibilities.</li></ul></div>

Media QC Operator

<div>Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.
Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).
To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD titles. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.
Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you&rsquo;re passionate about entertainment, innovation and customer service excellence!
Primary Responsibilities:<ul>
<li>Perform all QC, QA, conformance, and technical tasks related to localization asset check, reformat or delivery to internal or external parties in different business lines such as OTT, broadcast, and CEA</li>
<li>Adhere to client spec and internal checklists and workflows</li>
<li>Review technical specifications to recommend checks for quality control process and to facilitate R&amp;D for possible automated checks</li>
<li>Continuously research and identify new tools and systems to enhance operational workflows</li><li>
Update workflows and checklists according to client specifications as needed</li></ul><ul>
<li>Participate in training and development activities in the Localization Department within the scope of Subtitling Technical Services and use the knowledge gained through training in performing day-to-day tasks</li>
<li>Other tasks as assigned to fulfil responsibilities</li> 
</ul> 
 
Requirements 
<ul><li>
Bachelor's degree in translation, linguistics, media or relevant majors</li><li>
1-2 years of experience and/or education in localization (subtitling or dubbing)</li><li>
Some experience in digital media, entertainment, audio or video editing or translation</li><li>
Strong analytical thinking and problem-solving skills</li><li>
Ability to perform under pressure with changing priorities and tight deadlines, and to shift between different client requirements and style guides</li><li>
Positive attitude toward teamwork</li><li>
Positive attitude toward learning new skills and handling different projects</li><li>
Experience in localization (subtitling or dubbing) is highly desirable</li><li>
Knowledge of professional subtitling software is highly desirable</li><li>
Ability to work on night/overnight/weekend/rotational shift</li><li>
High level of attention to details, accurate and methodical approach to testing, and ability to work in a fast-paced environment</li><li>
Highly focused and not easily distracted</li><li>
High sense of ownership and commitment</li><li>
Shift details:</li><li><ul><li>
Night shift from 5:00 PM to 2:00 AM.</li><li>
Overnight shift from 12:30 AM to 9:30 AM.</li><li>
Transportation from/to certain spots to/from office.</li></ul></li></ul>
Why should you join us?
At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.</div>

Subtitling Specialist (Night & Overnight)

<div>Pixelogic Media is seeking a detail-oriented and technically skilled Audio Engineer to join our team. The ideal candidate will be responsible for preparing, processing, and delivering high-quality audio assets while ensuring compliance with client specifications and technical standards. This role requires strong technical expertise, excellent communication skills, and the ability to manage workflows efficiently in a fast-paced media environment. 
Key Responsibilities<ul><li>
Perform technical quality checks on Pro Tools sessions and audio assets.</li><li>
Prepare media assets and verify audio quality, integrity, and readiness for production.</li><li>
Create and package client deliverables according to project specifications and deadlines.</li><li>
Monitor and maintain workflow processes to ensure efficient project execution.</li><li>
Identify, troubleshoot, and resolve technical audio issues.</li><li>
Ensure all deliverables meet Pixelogic and client quality standards.</li><li>
Collaborate effectively with internal teams, project managers, and other stakeholders.</li><li>
Maintain accurate project documentation and status updates.</li><li>
Follow established operational procedures while contributing to process improvements.</li></ul>
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Audio Engineering, Sound Design, Media Production, or a related field is preferred.</li><li>
Experience working with Pro Tools and professional audio workflows.</li><li>
Strong understanding of audio formats, file management, and media preparation processes.</li><li>
High level of English proficiency (written and spoken).</li><li>
Exceptional attention to detail and commitment to quality.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong organizational and workflow management abilities.</li></ul>
Why should you join us?
At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system. 
Requirements 
Benefits</div>

Audio Engineer

Nasoft

<div>Makaseb is looking for a dynamic and results-driven Sales Account Manager to join our Media Production team. In this role, you will drive new business opportunities, build strong client relationships, and help brands bring their ideas to life through creative media solutions.
Responsibilities:<ul><li>
Generate and qualify new leads through cold calls, emails, LinkedIn, and networking activities.</li><li>
Build and maintain strong relationships with clients and understand their business needs.</li><li>
Present the company's services and create tailored proposals and presentations.</li><li>
Collaborate with the production team to prepare quotations, timelines, and project scopes.</li><li>
Negotiate pricing and commercial terms and successfully close deals.</li><li>
Maintain an updated sales pipeline and track all opportunities using CRM tools.</li><li>
Follow up with existing clients to ensure satisfaction and identify upselling opportunities.</li><li>
Monitor market trends and competitors to identify new business opportunities.</li><li>
Achieve monthly and quarterly sales targets and provide regular sales reports.</li></ul> 

Requirements 
<ul><li>
1&ndash;3 years of experience in Sales, Account Management, or a similar role (fresh graduates with exceptional sales potential are encouraged to apply).</li><li>
Previous experience in advertising agencies, media production, digital marketing, or creative industries is a strong plus.</li><li>
Excellent communication and relationship-building skills.</li><li>
A sales mindset with the ability to negotiate and close deals.</li><li>
Good understanding of marketing, branding, and content production is a Huge Plus.</li><li>
Ability to build rapport quickly and maintain long-term client relationships.</li><li>
Fast learner with a high willingness to grow and continuously develop.</li><li>
Self-motivated, proactive, and target-oriented personality.</li><li>
Strong presentation and interpersonal skills.</li><li>
Ability to work in a fast-paced and dynamic environment.</li></ul> 

Benefits 
Working Coditions &amp; Benefits:<ul><li>
Working Days: 5 Days (Sun to Thu) (9 AM to 6 PM)</li><li>
2 Days Off (Fri -Sat)</li><li>
Job type : Hyprid</li><li>
Social Insurance</li><li>
Medical Insurance</li><li>
Career path</li><li>
Learning &amp; Development</li><li>
Gym Subscription discount</li></ul></div>

Sales Account Manager (Creative & Media Services)

TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 
 Job Summary
 
 
 
 A Subject Matter Expert (SME) is the definitive authority and go-to resource within the call center operation, possessing deep, specialized knowledge of a particular product, service, system, or business process. This role is crucial for resolving complex customer issues, driving continuous process improvement, and ensuring high service quality through knowledge transfer and agent mentorship. The typical support ratio for this role is often around 1 SME for every 15-20 agents .
 
 
 
 Core Responsibilities
 
 
 
 <ul>
 <li>
 Knowledge and Issue Resolution
 </li>
 <ul>
 <li>
 Serve as the primary escalation point for complex or "Tier 2/3" customer queries and issues that frontline agents (L1) are unable to resolve .
 </li>
 <li>
 Troubleshoot operational challenges, analyze problems, identify root causes, and propose effective, timely solutions .
 </li>
 <li>
 Apply niche knowledge and deep understanding to resolve issues related to project deliverables or specific areas of expertise .
 </li>
 <li>
 Ensure all deliverables and information provided are correct, accurate, and comply with company policies, regulations, and best practices .
 </li>
 </ul>
 <li>
 Training and Mentorship
 </li>
 <ul>
 <li>
 Provide essential training, guidance, and support to team members, especially new hires, and coach them on performance and adherence to established policies .
 </li>
 <li>
 Act as a mentor to less experienced agents, sharing knowledge and experience to upskill the entire team .
 </li>
 <li>
 Responsible for creating, reviewing, and updating training manuals, job aids, and the team's internal knowledge base to reflect the latest process changes and client updates .
 </li>
 </ul>
 <li>
 Process Improvement and Documentation
 </li>
 <ul>
 <li>
 Lead process innovation by identifying opportunities for streamlining processes, enhancing productivity, and optimizing overall BPO performance .
 </li>
 <li>
 Support the creation and definition of business rules, standards, operating procedures, and performance objectives/benchmarks .
 </li>
 <li>
 Gather and analyze relevant data to discover, track, and report on operational trends .
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Collaboration and Communication
 </li>
 <ul>
 <li>
 Effectively communicate complex technical concepts and nuances into simple, clear, and understandable terms for diverse audiences, including agents, management, stakeholders, and clients .
 </li>
 <li>
 Partner with other business leaders, such as Training and Quality Assurance, to ensure alignment on content and new hire performance .
 
 </li>
 </ul>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Experience: Typically requires a minimum of 1-2 years of experience as a high-performing agent or in a dedicated SME role within a call center environment .
 </li>
 <li>
 Education: Post-secondary education is often an asset .
 </li>
 <li>
 Technical Proficiency: Expert-level knowledge of the product, service, and systems (e.g., CRM, telephony platforms) used by agents .
 </li>
 <li>
 Language Skills: A minimum level C1 English proficiency is often required for SMEs, in addition to native or high proficiency in the campaign-specific language .
 </li>
 <li>
 Core Competencies:
 </li>
 <ul>
 <li>
 Exceptional communication and presentation skills .
 </li>
 <li>
 Strong analytical and critical thinking skills for problem-solving and process assessment .
 </li>
 <li>
 Ability to work under tight deadlines and maintain focus on objectives .
 </li>
 <li>
 Proven ability to coach, motivate, and mentor team members .
 </li>
 <li>
 Extreme patience and high energy to keep teams motivated and engaged .
 
 </li>
 </ul>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2604_5281
 
 
 Posted At: Wed Apr 15 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

SME (English)

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 So what does an
 
 Operations Manager
 
 really do?
 
 
 Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role!
 
 
 Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager.
 
 
 Imagine yourself going to work with one thing on your mind: client satisfaction. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients.
 
 
 As you look at your tasks for the day, you know that as an Operations Manager , you need to constantly touch base with your Team Leaders. This includes not just your employees but also reviewing the data of their KPIs (AHT, CSAT, Service Levels). You must also coordinate with other departments because TaskUs as a whole is dependent on operations -- it is the heart of the business. You need to be able to solve problems especially with the struggle of moving one person from one campaign to another.
 
 
 As Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let's face it -- how can you lead when people don't believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time.
 
 
 Do you have what it takes to become an Operations Manager?
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Someone who already has the skills to even call themselves a Manager! In other words, someone who has at least three years of related working experience, preferably someone who already knows how the system works -- specializing in a customer experience operations and management.
 </li>
 <li>
 Someone who's responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment . Someone who can lead and is great in analyzing situations and data .
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Good to have but not required: fluent in Spanish
 
 
 </li>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2503_4164
 
 
 Posted At: Thu Mar 20 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

Operations Manager

Riseup Group

Role OverviewWe are looking for a high-energy, process-driven Mass Hiring Recruiter to join our recruitment and outsourcing agency. In this role, you won't just be filling seats; you&rsquo;ll be the engine driving growth for our diverse portfolio of clients. You will manage end-to-end high-volume recruitment cycles, ensuring a steady pipeline of qualified talent for various industries (BPO, Retail, FMCG, etc.) while maintaining a top-tier candidate experience.Key Responsibilities<ul><li>High-Volume Sourcing: Utilize diverse channels (social media, job portals, niche groups, and referrals) to generate a massive influx of candidates.</li><li>Screening &amp; Selection: Conduct rapid-fire phone interviews, group assessments, and technical screenings to identify the best fits for multiple client profiles simultaneously.</li><li>Client Management: Act as the primary point of contact for outsourcing clients to understand their specific volume needs, timelines, and SLAs.</li><li>Pipeline Management: Maintain an organized, &quot;warm&quot; database of candidates to ensure 24-hour turnaround times for urgent hiring requests.</li><li>Onboarding Coordination: Work closely with the operations and HR teams to ensure candidates transition smoothly from &quot;Hired&quot; to &quot;Onboarded.&quot;</li><li>Reporting: Track and report on recruitment metrics (Time-to-Hire, Cost-per-Hire, and Funnel Conversion rates) to the Recruitment Manager.</li></ul>Required Qualifications<ul><li>Experience: At least 3 years of proven experience specifically in Mass Hiring or Volume Recruitment (Agency background is a huge plus).</li><li>Market Knowledge: Deep understanding of the Egyptian labour market and high-volume sourcing techniques.</li><li>Tech Savvy: Proficiency with ATS (Applicant Tracking Systems), Excel, and digital sourcing tools.</li><li>Communication: Excellent verbal and written communication skills in Arabic and English.</li><li>Resilience: Ability to thrive in a fast-paced environment with shifting priorities and tight deadlines.</li></ul>Why Join Us?<ul><li>Hybrid Flexibility: Enjoy a mix of office life in our Sheikh Zayed hub from Sunday to Wednesday and the comfort of working from home on Thursday for full-time, 2-day office and 3 days from home for part-time.</li><li>Diverse Portfolio: Gain exposure to various industries and multinational clients.</li><li>Growth Potential: As a key player in an outsourcing agency, your impact is visible and rewarded.</li></ul>The &quot;Vibe&quot; Check<ul><li>We aren't looking for a traditional &quot;9-to-5&quot; bureaucrat. We need a hustler who loves the thrill of hitting targets and finds creative ways to reach candidates where they are. If you can spot a &quot;star&quot; in a stack of a hundred CVs and keep your cool when a client asks for 50 people by Monday, you&rsquo;re exactly who we need.</li></ul>Application Question(s):<ul><li>What is the highest number of positions you have filled in a single month? Briefly describe the industry and the sourcing strategy you used to achieve this.</li><li>Do you have at least 3 years of proven experience in mass hiring or volume recruitment, preferably within an agency background?</li><li>What type of employment are you seeking and what is your requested salary for it? Full-time, Part-time, Freelance.</li><li>Beyond LinkedIn and standard job boards, what specific unconventional channels or tools have you used to source 100+ candidates in a short timeframe?</li><li>Rate your English from 1 to 5.</li></ul>Work Location: In person

Mass Hiring Recruiter

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