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customer service representative (csr) – medicare & aca Jobs in Rawalpindi

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medicare self verification agent call center job 40k 50k salary high bonuses

Axxon BPO

Job TitleMedicare Verification Agent &ndash; Call Center Job | 40K&ndash;50K Salary + High BonusesCompanyAxxon BPOJob TypeFull-TimeShiftNight Shift (US Campaign)LocationOn-SiteJob OverviewAxxon BPO is currently hiring Medicare Verification Agents for our growing US healthcare campaign.The role requires agents who can professionally communicate with US customers, verify Medicare information, and ensure accurate lead qualification.This position is ideal for individuals with previous call center experience in Medicare or other US campaigns who are confident speaking with customers and maintaining professional communication standards.Salary &amp; CompensationBasic Salary: 40,000 &ndash; 50,000 PKRPerformance-Based Bonus: Up to 200,000 PKRTop performers have the opportunity to significantly increase their monthly earnings through performance incentives and bonuses.Key Responsibilities<ul><li>Contact and communicate with potential Medicare customers</li><li>Verify customer information and eligibility accurately</li><li>Confirm required details according to campaign guidelines</li><li>Maintain professional and clear communication with US clients</li><li>Update and manage customer data in the CRM system</li><li>Ensure accurate lead verification before transferring to the next stage</li></ul>Requirements<ul><li>Previous call center experience preferred</li><li>Experience in Medicare verification campaigns is highly preferred</li><li>Strong English speaking and listening skills</li><li>Ability to handle US customers professionally</li><li>Good computer skills and familiarity with CRM systems</li><li>Ability to work night shift</li></ul>Preferred Skills<ul><li>Experience in US healthcare campaigns</li><li>Strong attention to detail when verifying customer information</li><li>Ability to maintain call quality and compliance standards</li></ul>What We Offer✔ Competitive salary package ✔ High bonus and commission potential ✔ Professional and supportive work environment ✔ Career growth opportunities within the company ✔ Stable and long-term campaignWhy Join Axxon BPOAt Axxon BPO, we believe in rewarding performance and providing opportunities for growth. Our team works in a professional environment where motivated agents can build long-term careers in the call center industry.How to ApplyInterested candidates can apply directly through Indeed or visit our office for a walk-in interview.Job Type: Full-timePay: Up to Rs50,000.00 per monthExperience:<ul><li>Self-Verification: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Medicare Self-Verification Agent – Call Center Job | 40K–50K Salary + High Bonuses

biniTelecom

Job Description: We are seeking a detail-oriented Quality Assurance (QA) Executive to monitor and evaluate calls for ACA (Affordable Care Act) and Medicare campaigns. The QA Executive will be responsible for reviewing agent interactions, ensuring compliance with campaign guidelines, identifying areas of improvement, and maintaining high standards of customer service. The role involves monitoring inbound and outbound calls, providing constructive feedback to agents, maintaining QA reports, and supporting the team in achieving performance and compliance targets.Key Responsibilities:<ul><li>Monitor and evaluate inbound and outbound calls for ACA and Medicare campaigns.</li><li>Ensure compliance with campaign guidelines, federal regulations, and company policies.</li><li>Assess agent performance based on quality standards, call handling, and accuracy of information.</li><li>Provide feedback and coaching recommendations to agents and team leads.</li><li>Prepare daily, weekly, and monthly QA reports on agent performance.</li><li>Identify training needs and areas of improvement to enhance overall call quality.</li><li>Maintain accurate QA documentation and evaluation records.</li><li>Work closely with team leads and management to improve team performance.</li></ul>Requirements:<ul><li>Minimum 1 year of call center experience (healthcare campaigns preferred).</li><li>Prior QA or call monitoring experience is preferred.</li><li>Basic knowledge of ACA and Medicare campaigns.</li><li>Strong analytical, listening, and communication skills.</li><li>Ability to identify compliance issues and quality gaps.</li><li>Familiarity with CRM systems and call monitoring tools.</li><li>Strong attention to detail and reporting skills.</li><li>Ability to work in a fast-paced environment and support multiple teams.</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

QA Executive for Medicare and ACA

Job Description: We are seeking motivated Call Center Agents to join our team for healthcare and insurance-related campaigns, including ACA (Affordable Care Act), Medicare, MVA (Motor Vehicle Accident), and Final Expense (FE). The agent will be responsible for handling inbound and outbound calls, qualifying potential clients, verifying customer information, explaining basic coverage or service options, and scheduling appointments for licensed agents or specialists. The role requires maintaining accurate CRM records, ensuring compliance with campaign guidelines, and delivering excellent customer service while meeting daily and monthly performance targets.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally and efficiently.</li><li>Qualify potential clients and gather necessary information.</li><li>Provide basic information about ACA, Medicare, MVA, or Final Expense services.</li><li>Verify customer details and maintain accurate records in CRM systems.</li><li>Schedule appointments for licensed agents or specialists.</li><li>Follow company policies and compliance regulations.</li><li>Achieve daily, weekly, and monthly call and performance targets.</li><li>Deliver excellent customer service and maintain a professional attitude.</li></ul>Requirements:<ul><li>Minimum 6 months of call center experience (healthcare, insurance, or lead generation preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle high call volumes and meet targets.</li><li>Basic computer skills and CRM system knowledge.</li><li>Ability to work in a fast-paced and team-oriented environment.</li><li>Good listening and problem-solving skills.</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Call center Agents

Job Description: Responsible for assisting clients with Affordable Care Act (ACA) and Medicare plan inquiries, eligibility verification, enrollments, and renewals. Manage inbound and outbound calls, qualify prospects, verify customer information, explain coverage options, and schedule appointments for licensed agents (fronter role). Maintain accurate CRM records, ensure compliance with federal and state regulations, and provide excellent customer service while meeting daily and monthly targets.Requirements:<ul><li>Minimum 6 months of experience in the call center industry (healthcare campaign preferred).</li><li>Strong communication and interpersonal skills.</li><li>Basic knowledge of ACA and Medicare plans.</li><li>Ability to handle high call volumes and meet performance targets.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Ability to work in a fast-paced environment and as part of a team.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

CSR / Fronter for Call center

Strive BPO LLP

Build Your Career in the Medicare/ACA Campaign &ndash; Strive BPO Are you an experienced call center professional ready to grow in a structured, high-performance environment? Strive BPO is hiring CSR/Self Verifiers for its Medicare/ ACA campaign.Rawalpindi / Islamabad Monday to Friday (Night Shift) (7:00 PM-4:45 PM)As a CSR/ Self Verifiers, your role will focus on validating customer data, ensuring compliance, and delivering accurate, professional communication. This position requires confidence, clarity in speech, and a results-oriented mindset.Ideal Candidate Profile:<ul><li>1+ year call center experience.</li><li>Strong command of English.</li><li>Detail-oriented and organized.</li><li>Comfortable handling outbound calls.</li></ul>What You Gain:<ul><li>Stable income with performance bonuses.</li><li>Professional training programs.</li><li>Career advancement within the organization.</li><li>Energetic and focused work culture.</li></ul>HR: 03320070580 (WhatsApp) Interviews: Monday&ndash;Friday | 7:00 PM &ndash; 01:00 AM Location: 3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiStrive BPO values professionalism, performance, and progress.Job Type: Full-timeLocation:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative (CSR) – Medicare & ACA

Position: Customer Sales Representative (CSR)/Sales verifier Location: 3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiInterview Timings: 6:00 PM &ndash; 11:00 PM (Monday to Friday) Contact: +92 3320070580 (WhatsApp your resume)Timings: USA(7pm-4:40am) | Onsite RoleJob Description: We&rsquo;re hiring a proactive and confident Customer Sales Representative to handle client interactions, resolve inquiries, and ensure a seamless customer experience. The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.Key Responsibilities:<ul><li>Conduct verification calls to confirm customer details.</li><li>Ensure accuracy of data collected by sales or support agents.</li><li>Maintain call logs and records in CRM systems.</li><li>Collaborate with team leads to resolve discrepancies.</li><li>Adhere to call scripts and quality standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>Excellent English communication and interpersonal skills.</li><li>Prior experience in a customer service or call center role is a plus.</li></ul>Experience:<ul><li>ACA/MEDICARE Fronting: 6 Month (Required)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Sales Executive

Build Your Career in the Medicare/ACA Campaign &ndash; Strive BPO Are you an experienced call center professional ready to grow in a structured, high-performance environment? Strive BPO is hiring CSR/Self Verifiers for its Medicare/ ACA campaign.Rawalpindi / Islamabad Monday to Friday (Night Shift) (7:00 PM-4:45 PM)As a CSR/ Self Verifiers, your role will focus on validating customer data, ensuring compliance, and delivering accurate, professional communication. This position requires confidence, clarity in speech, and a results-oriented mindset. Key Responsibilities:<ul><li>Handling tele-sales to engage potential customers &amp; driving sales.</li><li>Achieve sales targets and coordinate efforts with team members.</li><li>To make/receive calls on provided leads through different mediums and to mature sales from the assigned leads.</li></ul>Ideal Candidate Profile:<ul><li>1+ year call center experience.</li><li>Strong command of English.</li><li>Detail-oriented and organized.</li><li>Comfortable handling outbound calls.</li></ul>What You Gain:<ul><li>Stable income with performance bonuses.</li><li>Professional training programs.</li><li>Career advancement within the organization.</li><li>Energetic and focused work culture.</li></ul>HR: 03320070580 (WhatsApp) Interviews: Monday&ndash;Friday | 7:00 PM &ndash; 01:00 AM Location: 3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiStrive BPO values professionalism, performance, and progress.Job Type: Full-timeLocation:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Self Verifier- Medicare & ACA

Explore 135+ Medicare self verification agent call center job 40k 50k salary high bonuses in Rawalpindi this March. Find roles across top companies and apply now to boost your career.