customer support representative

authorization specialist in medical billing Jobs in Rawalpindi

call center agent (csr) Jobs in Rawalpindi

call center agent (csr)

call center job - csr (night shift) Jobs in Rawalpindi

call center job - csr (night shift)

chat support representative (female) Jobs in Rawalpindi

chat support representative (female)

customer service representative csr medicare aca

Strive BPO LLP

Build Your Career in the Medicare/ACA Campaign &ndash; Strive BPO Are you an experienced call center professional ready to grow in a structured, high-performance environment? Strive BPO is hiring CSR/Self Verifiers for its Medicare/ ACA campaign.Rawalpindi / Islamabad Monday to Friday (Night Shift) (7:00 PM-4:45 PM)As a CSR/ Self Verifiers, your role will focus on validating customer data, ensuring compliance, and delivering accurate, professional communication. This position requires confidence, clarity in speech, and a results-oriented mindset.Ideal Candidate Profile:<ul><li>1+ year call center experience.</li><li>Strong command of English.</li><li>Detail-oriented and organized.</li><li>Comfortable handling outbound calls.</li></ul>What You Gain:<ul><li>Stable income with performance bonuses.</li><li>Professional training programs.</li><li>Career advancement within the organization.</li><li>Energetic and focused work culture.</li></ul>HR: 03320070580 (WhatsApp) Interviews: Monday&ndash;Friday | 7:00 PM &ndash; 01:00 AM Location: 3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiStrive BPO values professionalism, performance, and progress.Job Type: Full-timeLocation:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative (CSR) – Medicare & ACA

Strive BPO

Customer Services Representative, RawalpindiEager to enter the Marketing world? Become the voice of STRIVE BPO , a leading name in Pakistan's telemarketing!We're looking for dynamic individuals to join our team as Customer Engagement Specialists. This is your chance to secure a high-paying job with growth opportunities in the vibrant call center industry.Job Highlights:<ul><li>Position: CSR/ Self Verifiers (Night Shift)</li><li>Experience: 1+ year in US Call Center Sales (Medicare &amp; ACA)</li><li>Skills: Excellent English, strong closing &amp; negotiation</li><li>Shift: Night shift &ndash; US Campaign (7:00pm-4:45am)</li><li>Location: Rawalpindi / Islamabad</li></ul>**Location3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiHow to Apply?*Send your CV/Resume via WhatsApp to +92 332 0070580Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Job - CSR (Night Shift)

biniTelecom

Job DescriptionWe are seeking an experienced ACA &amp; Medicare Call Center Trainer to deliver training programs for agents handling Affordable Care Act (ACA) and Medicare products. The trainer will support onboarding, compliance, and performance improvement initiatives within the call center.Key Responsibilities<ul><li>Conduct ACA and Medicare training for new and existing agents.</li><li>Ensure compliance with CMS and regulatory guidelines.</li><li>Develop and update training materials.</li><li>Monitor calls and provide coaching and feedback.</li><li>Track training effectiveness and agent performance.</li><li>Stay updated on ACA and Medicare policy changes.</li></ul>Job Requirements<ul><li>Minimum 1 year of experience as a call center trainer (required).</li><li>Minimum 1 year of ACA and Medicare experience (required).</li><li>Excellent communication and presentation skills.</li><li>Experience in coaching, call monitoring, and performance management.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Trainer For Call Center

Focus

Job description: We are looking for experienced and dynamic Customer Service Representative to join our team. As a CSR, you will play a key role in representing our brand, understanding customer needs, and providing top-notch support. Your responsibilities will include answering inquiries, processing orders, and ensuring customer satisfaction by delivering exceptional service.Who We're Looking For:✅ UK-Based Experience: Prior experience working with UK-based firms is highly preferred.✅ Relevant Industry Background: Experience in the Homeware industry or a similar business is a strong advantage.✅ Outstanding Communication Skills: Excellent verbal and written communication abilities are essential.✅ Customer-Oriented Mindset: A proactive approach to problem-solving and ensuring customer satisfaction.✅ Adaptability &amp; Flexibility: Ability to thrive in a dynamic and fast-paced work environment.✅ Team Player: A collaborative attitude with a willingness to contribute to the team's success.✅ Tech-Savvy: Proficiency in customer service tools and systems such as G Suite, Microsoft Excel/G sheets.Key Responsibilities:<ul><li>Handle customer inquiries, resolve concerns, and provide product/service information.</li><li>Maintain a high level of customer satisfaction and retention.</li><li>Accurately update customer records and documentation.</li><li>Work closely with the team to improve service quality and efficiency.</li><li>Stay updated on product knowledge and industry trends.</li></ul>At Focus IT Services Pvt Ltd, we offer a supportive and inclusive work environment, competitive compensation, and opportunities for professional growth.<ul><li>Shift Timings: 12:45pm to 09:45pm or 01:45pm to 10:45pm [Monday to Saturday]</li><li>Location: Bahria Town Phase 4, Rawalpindi</li><li>Job Type: Full-time</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Service Representative

ASK Development pvt Limited

Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: On the road

Inbound calling system

Flink Freight Logistics Inc

FlinkFreight Logistics Inc. offers a full-service approach to logistics. We will assist you in tailoring your transportation needs and help define and execute them. Our logistics solutions are developed and operated with a focus on trustworthiness and a high degree of reliability. We are actively hiring an experienced Load Booker for our operations department. If you have a strong command of data entry, load creation and accuracy in handling logistics operations as tracking and tracing, this opportunity is for you.Key Responsibilities:<ul><li>Enter loads and logistics data accurately and without errors</li><li>Maintain data quality and meet daily targets</li><li>Coordinate with the operations and CSR team</li><li>Ensure timely updates and smooth workflow</li><li>Provide excellent customer support when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree will be preferred</li><li>Prior experience in Logistics CSR / Load Booking</li><li>Excellent attention to detail</li><li>Ability to work under pressure and meet deadlines</li><li>Strong communication in English &amp; typing skills</li></ul>What We Offer:<ul><li>Handsome salary package</li><li>Performance-based incentives</li><li>Long-term career growth in the logistics industry</li></ul>Shift Timings:<ul><li>6:00 PM &ndash; 3:00 AM (9-hour shift)</li></ul>Job Type: Full-timeExperience:<ul><li>Call Center: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Load Booking - Operations Department

PMTAC Pvt Ltd

Job Title: SNF Medicare Billing Specialist &ndash; PDPM (Skilled Nursing Facility)Location: Rawalpindi, Pakistan (Onsite) Company: PMTAC Pvt. Ltd. Shift: Night Shift (US Healthcare)Position OverviewPMTAC is seeking an experienced SNF Medicare Billing Specialist with strong knowledge of the Patient-Driven Payment Model (PDPM) and Skilled Nursing Facility (SNF) Medicare Part A billing requirements. The ideal candidate will have hands-on experience with MDS-driven reimbursement, HIPPS coding, and UB-04 claim submission.This role requires a strong understanding of Centers for Medicare &amp; Medicaid Services (CMS) billing guidelines and compliance regulations.Key Responsibilities1. Medicare Eligibility Verification<ul><li>Verify Medicare Part A coverage for SNF residents.</li><li>Confirm qualifying 3-day hospital stay and benefit period.</li><li>Review secondary insurance coverage (Medicaid, Medicare Advantage, commercial payers).</li></ul>2. MDS &amp; PDPM Coordination<ul><li>Review and ensure accurate completion of Minimum Data Set (MDS) assessments.</li><li>Validate:</li><li>Clinical conditions</li><li>Functional status</li><li>Comorbidities</li><li>Confirm HIPPS code generation from MDS.</li><li>Ensure documentation supports PDPM classification.</li><li>Understand and apply the guidelines of the Patient-Driven Payment Model.</li></ul>3. UB-04 (CMS-1450) Claim Preparation<ul><li>Prepare and submit facility claims using the UB-04 (CMS-1450) form.</li><li>Accurately complete required fields including:</li><li>Type of Bill (21X)</li><li>Statement Covers Period</li><li>Revenue Codes (0022&ndash;0029 for PDPM)</li><li>HIPPS Code</li><li>Units (covered days)</li><li>Total Charges</li><li>Occurrence Codes (qualifying hospital stay)</li><li>Ensure proper reporting of PDPM per diem billing structure.</li></ul>4. Claim Submission &amp; Follow-Up<ul><li>Submit claims electronically via EDI/clearinghouse or CMS DDE.</li><li>Work with Medicare Administrative Contractors (MACs).</li><li>Monitor claim status and resolve denials or RTPs.</li><li>Submit corrected claims when MDS or HIPPS codes change.</li></ul>5. Payment Reconciliation &amp; Post-Processing<ul><li>Post Medicare payments and reconcile PDPM variable per diem rates.</li><li>Identify underpayments or discrepancies.</li><li>Coordinate professional claims (CMS-1500) separately from facility billing.</li></ul>6. Compliance &amp; Audit Readiness<ul><li>Ensure clinical documentation supports billed services.</li><li>Maintain compliance with CMS and Medicare billing regulations.</li><li>Assist with audits and ADR responses.</li></ul>Required Qualifications<ul><li>Minimum 2&ndash;3 years of SNF Medicare Part A billing experience.</li><li>Strong knowledge of PDPM reimbursement methodology.</li><li>Experience working with MDS assessments and HIPPS coding.</li><li>Proficiency in UB-04 (CMS-1450) claim preparation.</li><li>Understanding of revenue codes 0022&ndash;0029.</li><li>Familiarity with Medicare Administrative Contractors (MACs).</li><li>Experience with electronic billing systems and clearinghouses.</li><li>Strong attention to detail and regulatory compliance knowledge.</li></ul>Preferred Qualifications<ul><li>RHIT, RHIA, CPC, or CPB certification.</li><li>Experience in long-term care or post-acute care settings.</li><li>Knowledge of Medicare Advantage SNF billing.</li></ul>Core Competencies<ul><li>Knowledge of PDPM case-mix components (PT, OT, SLP, Nursing, NTA).</li><li>Understanding of variable per diem adjustments.</li><li>Ability to analyze MDS-driven reimbursement.</li><li>Strong denial management skills.</li><li>Excellent documentation review and audit readiness skills.</li></ul>Interested candidates with SNF Medicare Billing Specialist are encouraged to apply by sharing their CV at: careers@pmtac.coma.arslan@pmtac.com Subject: SNF Medicare Billing SpecialistJob Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthExperience:<ul><li>SNF Medicare PDPM billing: 2 years (Required)</li><li>MDS assessments and HIPPS coding: 2 years (Required)</li><li>UB-04 (CMS-1450) claim preparation: 2 years (Required)</li></ul>License/Certification:<ul><li>RHIT, RHIA, CPC, or CPB certification (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

SNF Medicare Billing Specialist – PDPM (Skilled Nursing Facility)

Explore 73+ Customer service representative csr medicare aca in Rawalpindi this February. Find roles across top companies and apply now to boost your career.