devops engineer

full stack engineer

senior software engineer

ai engineer

cloud & identity security engineer Jobs in Cairo

cloud & identity security engineer

network support engineer

NOK Human Capital

<div>
 
 We are hiring a Network Engineer. In this role, you will provide daily operational support, analysis, and implementation enablement to technology squads and Centers of Excellence. You will maintain documentation, ensure data accuracy, and support reporting needs to enable smooth BAU operations. You will also contribute to projects, process improvements, and issue resolution to strengthen overall system reliability.
 
 
 
 
 
 
 About us
 
 
 
 NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Review, build, and maintain functional and technical documentation, communications, and policies.
 </li>
 <li>
 Support workshops, meetings, testing activities, and issue resolution.
 </li>
 <li>
 Conduct quality assurance checks on data, inputs, and outputs.
 </li>
 <li>
 Prepare and maintain reporting dashboards and artefacts across tools such as Jira, Excel, and Planview.
 </li>
 <li>
 Assist with small projects and initiatives to ensure timely and accurate delivery.
 </li>
 <li>
 Implement new processes and contribute feedback to improve compliance and efficiency.
 </li>
 <li>
 Adhere to established policies, processes, and SOPs to ensure consistent service delivery.
 </li>
 <li>
 Provide internal customer service in line with organizational service standards.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 2&ndash;3 years of experience in enterprise IT environments, including network architectures, security, and incident management.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field.
 </li>
 <li>
 Certifications such as CCNA (Data Centre/Security/Route-Switch) or equivalent.
 </li>
 <li>
 ITIL Foundation certification in IT Service Management.
 </li>
 <li>
 Strong knowledge of data network technologies and protocols (e.g., routers, switches, NFV, BGP, MPLS, DNS/DHCP).
 </li>
 <li>
 Knowledge of network security technologies (e.g., firewalls, VPN, IPS, WAF, DDoS protection).
 </li>
 <li>
 Basic understanding of IT infrastructure, banking applications, and unified communications technologies.
 </li>
 <li>
 Strong problem analysis and capacity planning skills.
 </li>
 </ul>
 
 
</div>

Network Engineer

Capgemini

<div>
 
 About Capgemini
 
 
 
 Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.
 
 
 
 Job Description
 
 
 
 We are seeking a results-oriented Network Automation Engineer to champion the automation of our network infrastructure, driving improvements in agility, security, and operational efficiency. You will design, develop, and implement end-to-end automation solutions leveraging Infrastructure as Code (IaC), orchestration platforms, and robust testing methodologies. The ideal candidate combines deep networking expertise, advanced programming skills, and a strong understanding of DevOps principles, with a passion for transforming network operations through automation. This role is pivotal in enabling a self-service, programmable network environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design, develop, and maintain modular, reusable, and scalable network automation solutions using Python, Go, or similar languages, following software development best practices (e.g., SOLID principles, TDD).
 </li>
 <li>
 Implement Infrastructure as Code (IaC) using tools like Ansible, Terraform, or CloudFormation to automate network provisioning, configuration, and management across physical, virtual, and cloud environments.
 </li>
 <li>
 Integrate automation workflows with network security, monitoring, and observability platforms (e.g., Cisco DNA Center, NetBrain, Splunk, ELK stack) to enable closed-loop automation and proactive issue resolution.
 </li>
 <li>
 Automate deployment, configuration, and lifecycle management of network devices (switches, routers, firewalls, load balancers, wireless controllers) from multiple vendors, ensuring consistency and compliance.
 </li>
 <li>
 Collaborate with network architects, security engineers, and operations teams to define and enforce network standards, policies, and security baselines through automation.
 </li>
 <li>
 Develop and maintain CI/CD pipelines for network automation code, incorporating automated testing (unit, integration, end-to-end) and validation to ensure code quality and prevent regressions.
 </li>
 <li>
 Implement network telemetry and analytics solutions to collect performance data, identify anomalies, and optimize resources.
 </li>
 <li>
 Create and maintain comprehensive documentation of automation workflows, scripts, APIs, and infrastructure configurations.
 </li>
 <li>
 Monitor and troubleshoot automated tasks and workflows, implementing robust error handling and alerting mechanisms.
 </li>
 <li>
 Participate in network lifecycle management, capacity planning, and scalability exercises, leveraging automation to streamline processes.
 </li>
 <li>
 Contribute to the development of a self-service network automation portal, empowering users to provision and manage network resources on demand.
 </li>
 <li>
 Ensure automation processes align with security policies and compliance requirements, including automated security configurations and vulnerability management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.
 </li>
 <li>
 5+ years of experience in network engineering, with at least 3 years in network automation.
 </li>
 <li>
 Outstanding English communication, both verbal and non-verbal.
 </li>
 <li>
 Expert proficiency in Python, Go, or similar languages, with strong understanding of software development principles.
 </li>
 <li>
 Extensive hands-on experience with IaC tools (Ansible, Terraform, CloudFormation).
 </li>
 <li>
 Deep understanding of network protocols and platforms (TCP/IP, BGP, OSPF, VLANs, SDN, Cisco, Juniper, Arista, cloud networking).
 </li>
 <li>
 Proven experience with REST APIs, data serialization formats (JSON, YAML), and API testing tools (Postman, cURL).
 </li>
 <li>
 Solid understanding of Git, CI/CD practices, and Agile/DevOps methodologies.
 </li>
 <li>
 Experience in Linux/Unix environments and containerization technologies (Docker, Kubernetes).
 </li>
 <li>
 Familiarity with network monitoring and observability tools (Splunk, ELK stack, Prometheus, Grafana).
 </li>
 <li>
 Relevant certifications preferred (e.g., Cisco Certified DevNet Professional, AWS Certified DevOps Engineer, Azure DevOps Engineer Expert).
 </li>
 <li>
 Strong communication, collaboration, and problem-solving skills.
 </li>
 </ul>
</div>

Network Automation Engineer

Concentrix

<div>
 The Network Engineer's role is to support and secure infrastructure throughout the Concentrix EMEA enterprise. This includes planning, installing, configuring, maintaining, supporting and optimising all network and security hardware, software and communication links and is involved in the next wave of security offerings.
 
 
 The Network Engineer will report to our Group Manager in the Global Network.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Positive contribution to knowledge transfer, investing extra time and energy to inspire in building a more creative and higher performing team
 </li>
 <li>
 Network Support scope for EMEA locations on weekly time, Monday to Friday, 24x7x365 support with regional on call monthly rotation
 </li>
 <li>
 Provide support framework for our teams and provide in-depth technical support on a wide range of Cisco, Palo Alto, and FortiGate hardware implementation within Concentrix.
 </li>
 <li>
 Design and implement new network and security-related products and work with the Core Network team to understand the existing core network, and to ensure new services are integrated correctly.
 </li>
 <li>
 Document completed services and perform a handover to other departments for in-service delivery
 </li>
 <li>
 Follow Service Transition and Change Control procedures for production platforms and services
 </li>
 <li>
 Adherence to all internal policies associated with PCI and ISO27001 certification standards Compliance with our internal clients' procedures
 </li>
 <li>
 Handling and protection of Our Client information
 </li>
 <li>
 Reporting of security events
 </li>
 <li>
 Implementing appropriate procedures
 </li>
 <li>
 Network administration of technical changes to the Cisco, Fortinet, Palo Alto hardware and software components
 </li>
 <li>
 Perform capacity planning for management reviews of the network overall performance/health
 </li>
 <li>
 Keep up-to-date with data and voice security standards and best practices
 </li>
 <li>
 Manage Cisco routers &amp; switches, Fortinet, Cisco, Palo ALto UTM firewalls.
 </li>
 <li>
 Complete all assigned, mandatory training within the timeframe provided.
 </li>
 <li>
 Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.
 
 
 </li>
 </ul>
 
 What You Need To Have
 
 
 
 <ul>
 <li>
 1-3 years of experience with multiple vendors, either Cisco ASA, FortiGate, Palo Alto, along with additional other vendors' hands-on experience
 </li>
 <li>
 1-3 years of experience in core network technologies, including Cisco and Fortinet
 </li>
 <li>
 1-3 years of experience with routing protocols, including OSPF, EIGRP and BGP
 </li>
 <li>
 1-3 years of experience with Service Level Agreement, QOS.
 </li>
 <li>
 1-3 years of experience with LAN environment, including VSS, STP, Stackwise virtual and various trunking protocols and security features, SIP and Voice-related services.
 </li>
 <li>
 Cisco certification, CCNA, CCNP, would be advantageous
 </li>
 <li>
 Bachelor's Degree
 </li>
 </ul>
</div>

Network Engineer II

Ericsson

<div>
 
 About this opportunity:
 
 
 
 We are the Customer Support IP, Core and Cloud team. We work with the latest telecommunication products like 5G Core to provide a world class after sales support service to our customers in Middle East and Africa. We combine the knowledge of our experts with artificial intelligence, machine learning, and analytics to detect and resolve network issues or anomalies before they impact the network performance. Become part of our growing team and play a part in Ericsson&rsquo;s vision of a sustainable and connected future. Join us in making the unimaginable possible!
 
 
 Find more information at: Network Support Services powered by AI and ML - Ericsson
 
 
 Ericsson Cloud Infrastructure provides proven, open, standards-based solutions to service provider applications and network functions for 5G. These on-premises cloud infrastructure solutions fit both virtual and cloud native applications. All our cloud infrastructure solutions, from our market-leading system-verified NFVI solution to our newest Cloud Native Infrastructure solution on bare-metal deliver fast deployment, short time to market for new services, and low total cost of ownership (TCO).
 
 
 We are looking for a Cloud Solution Support Expert, who will be responsible for analysing, learning, orchestrating, and troubleshooting customer solutions during E2E network level problems across Market Area Middle East Africa telecom operators. In this role, you will also be working with different telco applications teams for resolving the cloud infrastructure &amp; IP Infrastructure related problems. The role demands extensive technical skills to define the problem statement and connect various application and infra layer outcomes to narrow down the issue to resolve it at a faster pace.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Investigate, deliver remedy &amp; restorations, and produce solutions to CSRs (Customer Service Requests) reported by customers
 </li>
 <li>
 Work within well-defined system support guidelines.
 </li>
 <li>
 Participate in software upgrades and update.
 </li>
 <li>
 Should be able to use support tools for ticket handling.
 </li>
 <li>
 Ensure customer satisfaction with the performance of installed systems by successful handling and reporting of all technical problems.
 </li>
 <li>
 Provide regular progress updates in the support system for each assigned support issue.
 </li>
 <li>
 Through contact with external customers and internal support functions gather data and information about any specific problem that has been reported
 </li>
 <li>
 Actively engage in communication with other engineers for the purpose of knowledge sharing etc.
 </li>
 <li>
 If the CSR cannot be answered/solved within the time limit, escalate the Trouble report to next level of competence units.
 </li>
 <li>
 Evaluation of answers and solutions received from higher competence units to verify that the answer/ solution will clear the problem reported by the customer.
 </li>
 <li>
 In the line of supporting our products, identify possible improvements to the products that will make them more maintainable and user friendly.
 </li>
 <li>
 Document these possible improvements in Requirement Specifications as input to the design of new generations of the products.
 </li>
 <li>
 Registration of new known solutions and updating of existing known solutions based on the answers / solutions developed within own Line-organization or received from elsewhere.
 </li>
 <li>
 Handover of problems that are deemed necessary to be continuously worked on to an individual at the next organization within the &ldquo;Follow the Sun&rdquo; concept.
 </li>
 <li>
 Maintain system configuration records for SW, Market Features and Network
 </li>
 <li>
 Configurations for assigned customer.
 </li>
 <li>
 Giving guidance in developing Operation &amp; Maintenance instructions Implementation of proactive maintenance procedures.
 </li>
 <li>
 Work with Configuration Management to access needed information for standard and customized solutions.
 </li>
 <li>
 Isolate the product faults and raise the Trouble report ( TR). Evaluate the answer provided to TR and support design unit to reproduce the fault.
 </li>
 <li>
 Ensure the quality of Emergency corrections and Intermediate correction packages delivered to customer.
 </li>
 <li>
 May need to work in shifts and Emergencies Support Rota. Initiatives will be continuously required to improve the working efficiency of the team to bring it to accepted Global practices.
 </li>
 <li>
 Lead and execute the implementation of new software releases.
 </li>
 <li>
 Writing documents for fault analysis/ RCA along with required preventive and corrective actions.
 </li>
 <li>
 24*7 availability as per support guidelines
 
 
 </li>
 </ul>
 
 The skills you bring:
 
 
 
 <ul>
 <li>
 Academic degree, minimum on bachelor level, in engineering (IT, Telecom) along with 5 years&rsquo; experience in support, operation or integration in Cloud and IP domain
 </li>
 <li>
 Deep Knowledge of Linux (Ubuntu/RedHat desirable) including extensive Hands on and Administration
 </li>
 <li>
 IP Networking knowledge (switching/routing/firewall)
 </li>
 <li>
 Troubleshooting skills on Routers, Switches and Firewalls (Juniper, Extreme, F5, CISCO, Fortinet)
 </li>
 <li>
 Virtualization (KVM/VMware)
 </li>
 <li>
 Mirantis / RedHat Open stack Knowledge
 </li>
 <li>
 Scripting languages (Python, Shell, Perl etc.)
 </li>
 <li>
 MySQL database knowledge /Administration
 </li>
 <li>
 Understanding of standards in cloud domain.
 </li>
 <li>
 Virtual Machines internetworking knowledge
 </li>
 <li>
 Software Defined Networking (SDN)
 </li>
 <li>
 Data center Management of large-scale IT infrastructure
 </li>
 <li>
 DELL/HP server platforms knowledge
 </li>
 <li>
 Extreme/Pluribus/Cisco switches/routers knowledge
 </li>
 <li>
 Open Virtual Switch (OVS) knowledge
 </li>
 <li>
 Knowledge of storage technologies &ndash; EMC VNX, SCALEIO etc.
 </li>
 <li>
 Software defined Storage &ndash; Nexenta
 </li>
 <li>
 Dockers/containers using Linux.
 </li>
 <li>
 Strong analytical skills.
 
 
 </li>
 </ul>
 
 Why join Ericsson?
 
 At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
 
 
 What happens once you apply?
 
 Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
 
 
 
 Primary country and city:
 
 Egypt (EG) || Cairo
 
 
 
 Req ID:
 
 781143
</div>

Cloud Support Engineer

Orange Business

<div>
 
 About Us
 
 
 
 Join us at Orange Business!
 
 
 We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
 
 
 Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 About The Role
 
 
 
 To provide support through the Service Excellence Process to GDO Customers:
 
 
 1- Processing Customers calls/inquiries.
 
 
 2- Incident Management.
 
 
 3- Change Management.
 
 
 4- Ensuring a professional and consistent delivery of quality services to our customers.
 
 
 5- Will act as a professional first point of contact for the customer.
 
 
 6- Accurately log all incidents/changes in a timely and effective manner.
 
 
 7- Diagnose fault-related cases both proactively and reactively by effectively utilizing software diagnostics and other network/products utility program whenever possible.
 
 
 8- Provide continual updates to the Customer and use internal escalation process when necessary in order to meet contractual and performance objectives.
 
 
 9- Coordinate with all the necessary internal departments or vendors to achieve fault resolution within SLAs.
 
 
 10- Own/Resolve the incidents/changes from creation to resolution.
 
 
 11- Document all troubleshooting and incident management actions via the ticketing systems.
 
 
 
 About You
 
 
 
 1- Excellent interpersonal and communication skills.
 
 
 2- Willingness to learn complex customer infrastructure and understand services delivered by Orange Business.
 
 
 3- Willingness to develop technically.
 
 
 3- Friendly &amp; ready to work within a team.
 
 
 
 4- Excellent Customer Skills Are Required.
 
 
 
 5- Customer oriented.
 
 
 6- Objective/Goal oriented.
 
 
 7- Problem solving skills and ability to absorb customer heat.
 
 
 8- Ability to work in a dynamic environment with rapid changes.
 
 
 9- Excellent Multitasking skills.
 
 
 10- CCNA certificate is a huge plus.
 
 
 11- Preferred to have knowledge in any on the below:
 
 
 a- SDWAN technology
 
 
 b- Zscaler technology
 
 
 c- Advanced Routing &amp; Switching
 
 
 d- LAN technologies
 
 
 e- Network Security technologies
 
 
 12- English fluency is a must, French fluency is a huge plus. Educational background and Professional Experience:
 
 
 1- Bachelor of Sceinces in Engineering, Telecommunications or Computer Science.
 
 
 2- (0 -2) years of experience in similar scope.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
 </li>
 <li>
 Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
 </li>
 <li>
 Professional Development: training programs and upskilling/re-skilling opportunities.
 </li>
 <li>
 Career Growth: Internal growth and mobility opportunities within Orange.
 </li>
 <li>
 Caring and Daring Culture: Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.
 </li>
 <li>
 Reward Programs: Employee Referral Program, Change Maker Awards.
 
 
 </li>
 </ul>
 
 Only Your Skills Matter
 
 
 
 NA
</div>

Service Desk Engineer

Microsoft

<div>
 
 Overview
 
 
 
 With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&amp;S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft&rsquo;s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers&rsquo; expectations in every interaction, whether in-product, digital, or human-centered. CE&amp;S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft&rsquo;s portfolio of solutions and products. Join CE&amp;S and help us accelerate AI transformation for our customers and the world.
 
 
 Within CE&amp;S, the Customer Service &amp; Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft&rsquo;s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
 
 
 In the Customer Service &amp; Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices.
 </li>
 <li>
 Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
 </li>
 <li>
 You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
 </li>
 <li>
 Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Advanced troubleshooting and in depth, hands on customer delivery experience with Microsoft operating systems and in some or all of the below areas
 </li>
 <li>
 Troubleshooting no boot issues
 </li>
 <li>
 Troubleshooting performance issues using Performance Monitor and other tools
 </li>
 <li>
 Troubleshooting hangs, crashes and unexpected restarts in Windows
 </li>
 <li>
 Windows Shell configuration and management
 </li>
 <li>
 Event Logs and Auditing
 
 
 </li>
 </ul>
 
 Experience in one or more of these areas strongly preferred:
 
 
 
 <ul>
 <li>
 Memory leak and resource depletion
 </li>
 <li>
 OS Internal concepts, performance, event logs and registry
 </li>
 <li>
 Knowledge of Basic debugging skills and Windows Internals is a plus
 </li>
 <li>
 Slow boot and logon
 
 
 </li>
 </ul>
 
 Good working knowledge in 2 or more of the below technologies:
 
 
 
 <ul>
 <li>
 Procmon, ETL traces review
 </li>
 <li>
 Debugging (crashes)
 </li>
 <li>
 Linux and WSL knowledge
 </li>
 <li>
 Performance, Resource Monitor
 </li>
 <li>
 Networking (TCP, IP)
 </li>
 <li>
 Windows Shell configuration and management
 
 
 </li>
 </ul>
 
 Language Qualification
 
 
 
 <ul>
 <li>
 English language: fluent in reading, writing and speaking.
 </li>
 <li>
 French, German, Italian or Spanish is a plus
 
 
 </li>
 </ul>
 Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
 
 
 This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
 
 
 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
 
 requesting accommodations.
 
</div>

Technical Support Engineer - Windows Networking

Ontrac Solutions

<div>
 You will build and validate models that power real business outcomes for a telecom and fintech company &mdash; from subscriber retention and network quality prediction to credit scoring and payment fraud detection.
 
 
 ROLE MISSION
 
 
 Build, validate, and support machine learning models that underpin AI MVPs.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and validate ML models for telecom and fintech use cases including customer segmentation, churn prediction, and transaction anomaly detection
 </li>
 <li>
 Support experimentation, A/B testing, and model validation across the AI MVP pipeline
 </li>
 <li>
 Engineer features from telecom datasets (CDR, network logs) and fintech data (transaction records, customer profiles)
 </li>
 <li>
 Collaborate with data engineers, BI engineers, and automation teams to integrate model outputs into production workflows
 
 
 </li>
 </ul>
 
 Must-have Skills
 
 
 
 <ul>
 <li>
 Python
 </li>
 <li>
 ML fundamentals (classification, regression, clustering, validation techniques)
 </li>
 <li>
 Experience with Azure or cloud ML platforms
 
 
 </li>
 </ul>
 NICE-TO-HAVE
 
 
 <ul>
 <li>
 Experience with telecom or financial services data
 </li>
 <li>
 Familiarity with Azure ML or Databricks
 </li>
 <li>
 Knowledge of model monitoring and drift detection
 </li>
 </ul>
</div>

Mid-Level Data Scientist

Explore 648+ Network support engineer in Cairo this March. Find roles across top companies and apply now to boost your career.