customer support representative Jobs in Karachi

customer support representative

network engineer

customer services specialist Jobs in Karachi

customer services specialist

it support engineer

it support executive

network support specialist

Dawat-e-islami

<ul><li>Working knowledge of networking technologies such as LAN, Internet, wireless and IP telephony.</li><li>Configuration &amp; Troubleshooting skills related to routing, switching and security equipment e.g., switches, firewalls.</li><li>Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades.</li><li>Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.</li><li>Securing network system by establishing and enforcing policies, and defining and monitoring access.</li><li>Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks.</li><li>Reporting network operational status by gathering, prioritizing information and lead projects.</li><li>Remote support of on-site engineers and end users.</li><li>Remote troubleshooting and fault finding if issues occur.</li><li>liaising with project management team, Help-Desk team on a regular basis.</li><li>Incident/Problem escalation to the up-level team and follow the defined process.</li></ul>Requirements:<ul><li>Computer Science Graduate.</li><li>Relevant diploma/courses.</li><li>Good to have CCNA certification.</li><li>Project Management, Team Management, Problem Solving.</li><li>LAN &amp; WAN Knowledge, Networking Knowledge, Network Design and Implementation.</li><li>Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning.</li><li>Communication skills (verbal &amp; written).</li></ul>Job Type: Full-timeWork Location: In person

Network Support

Logon Broadband Pvt Ltd

Network Support EngineerJob Location: Clifton KarachiRotational ShiftsSalary up to: 55 thousandAnnual Paid LeavesAnnual IncrementPerformance Based IncentivesJob Description:Must be well versed with the VLANs, Trunks, L2 Tunnels.Configuration of routers, switches, OLT, ONU, ONTMust be familiar with managed services conceptsP2P, MP2P and dark fiber knowledge would be plus pointRelationship and correspondence with other companies and clientsEmail correspondence, running TeamsFamiliar with FTTH, FTTC and GPONLooking after current complaint resolution regarding network system.Uses knowledge of_ LAN or MAN or WAN systems_ to help design and install internal and external networks.Call user for network support and complaint systemQualification and Experience:Experience: 02-03 Yrs. TelecomCertification: CCNA PreferredInterested and relevant candidates can send their CVs on careers@lbi.net.pk by 10th December, 2025.Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Network Support Engineer

Naheed

Key Responsibilities:<ul><li>Install, configure, and maintain operating systems and software (Windows, MS Office, etc.).</li><li>Diagnose and resolve hardware, software, and network-related issues.</li><li>Provide helpdesk support to end users for daily IT concerns.</li><li>Perform troubleshooting at the hardware level for desktops, laptops, and related equipment.</li><li>Ensure timely resolution of IT service requests and maintain issue logs.</li></ul>Requirements:<ul><li>Strong knowledge of Windows OS, MS Office, and basic software installation/configuration.</li><li>Hands-on experience with troubleshooting hardware and network issues.</li><li>Good understanding of networking concepts and helpdesk procedures.</li><li>Ability to work under pressure and manage multiple support requests.</li><li>Strong communication and customer-service skills.</li></ul>Education: Minimum Intermediate. A diploma in IT/Networking (e.g., CIT, DIT) will be preferred. Experience: Minimum 1 year of experience in the relevant field (IT support, hardware troubleshooting, or networking).Application Deadline: Latest by 30th November 2025.Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

IT Support & Networking Executive

Real Versatile Technologies

Job Overview:We are seeking a highly organized and multitasking IT Officer to support our technical and administrative functions. The ideal candidate will be experienced in both IT and office administration, capable of handling diverse responsibilities.JOB RESPONSIBILITIES:<ul><li>Hands-on experience in LAN / WAN Infrastructure.</li><li>Installing/troubleshooting new hardware (servers, printers, computer workstations, etc.)</li><li>Installation and troubleshooting of CCTV / NVR / DVR.</li><li>Ensure data backups, antivirus updates, and system security protocols are followed.</li><li>Manage office supplies and equipment, ensuring availability and proper maintenance.</li><li>Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.</li><li>Support HR in coordinating admin tasks.</li></ul>Skill Required:<ul><li>Strong knowledge of Windows, Mac and Linux operating systems, including system installation, configuration, and administration.</li><li>Proficiency in managing and troubleshooting network infrastructure, including TCP/IP, VLANs, routing, and VPN technologies.</li><li>In-depth knowledge of security principles and best practices, including firewalls, intrusion detection systems, and access controls.</li><li>Familiarity with backup and disaster recovery methodologies and tools.</li><li>Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.</li><li>Strong communication and interpersonal skills, with the ability to work effectively in a team environment and collaborate with colleagues from various disciplines.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you able to come to Gulshan-e-Iqbal block 13 for the job?</li><li>Are you ready to join us on 3pm-12am shift timing?</li><li>What is your current package?</li><li>What is your expected package?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>I.T network support: 1 year (Required)</li><li>installing and troubleshooting software : 1 year (Required)</li><li>installing and troubleshooting hardware: 1 year (Required)</li></ul>License/Certification:<ul><li> CCNA certification (Required)</li></ul>Work Location: In person

IT Support (Junior level)

Tech Domain

We are looking for an ONSITE IT &amp; Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area &amp; you may support them as per your availability (weekdays, weekends).Tasks will be L1 &amp; L2 IT/Networking related like desktop support, Server/Rack part (Hard disk drives, etc.) hardware installation &amp; replacement. Provide on-site assistance (console access Router/Switch/Firewall etc.) to remote support.Base Skill Set:&#9989; Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms&#9989; Professionally trained &amp; certified in IT Infrastructure Library &amp; Windows Server Administration and also has a sharp focus on utilizing the programming techniques for various initiative activities&#9989; Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.&#9989; Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devicesJob Type: Contract Contract length: 12 monthsPay: Rs1,000.00 - Rs1,500.00 per hourWork Location: On the road

Simcoe IT

Location: Karachi, Pakistan (On-site)Shift Timing: 9:00 AM &ndash; 6:00 PM AESTResponsibilities:Provide first-level support for hardware, software, and network issues.Monitor, maintain, and troubleshoot IT systems and servers.Manage user accounts, groups, and permissions in Active Directory (AD).Assist in deploying new systems, updates, and IT infrastructure changes.Maintain documentation of technical issues, resolutions, and procedures.Collaborate with the IT team to ensure smooth IT operations.Requirements:2&ndash;3 years of experience in IT support, systems administration, or related roles.Hands-on experience with Active Directory, Windows Server, and basic networking concepts.Knowledge of computer hardware, software installation, and troubleshooting.Strong problem-solving and communication skills.Willingness to work onsite in Karachi.Relevant certifications (e.g., CompTIA A+, Microsoft Certified, or similar) are a plus.Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in IT Support or Systems Administration?</li><li>Do you have hands-on experience with Active Directory (user creation, password reset, permissions)?</li><li>Have you worked with Windows Server before?</li><li>Are you willing to work on-site in Shahrah-e-Faisal, Karachi ?</li><li>Are you comfortable working the 9:00 AM &ndash; 6:00 PM shift?</li><li>Do you have any relevant certifications (CompTIA A+, Microsoft, etc.)?</li><li>Do you have trouble shooting experience ?</li></ul>Experience:<ul><li>IT support, systems administration, or related roles.: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

IT Support (Level 1)

Mars BPO

Job Title: Assistant IT &amp; Technical SupportSpecialist Job Summary:We are seeking a dedicated individual to join our IT department as an Assistant IT &amp; Technical Support Specialist. The ideal candidate will provide comprehensive technical assistance to our team, ensuring optimal functionality of hardware, software, and network systems.Responsibilities:Respond promptly to IT support requests through various channels, providing effective troubleshooting and issue resolution.Collaborate with end-users to understand and resolve technical problems, escalating complex issues to senior IT staff when necessary.Assist in the installation, configuration, and maintenance of computer systems and software applications.Monitor and maintain IT inventory, ensuring adequate supplies and equipment availability.Implement and enforce IT security protocols, including antivirus software and firewall configurations. Collaborate with cross-functional teams to facilitate the integration of new technologies.Document and update technical procedures, creating user-friendly guides for common issues. Participate in on-call rotations for after-hours support as needed.Stay current with industry trends and advancements to provide proactive technical solutions. Provide training sessions for end-users on new technologies or software updates.Requirements:Bachelor's degree in IT, Computer Science, or a related field.Proven experience in Technical Support Roles.Strong understanding of computer hardware, software, and network systems.Excellent interpersonal and communication skills.Ability to prioritize and manage multiple tasks efficiently.Salary Package: 30000 &ndash; 40000Job Timings: 7pm till 5am ( Night Shift )Contact No .. 03195002892Address: Mars BPO Pvt Ltd 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiLocation: https://www.google.com/maps/place/Mars+BPO+Karachi/@24.8502484,67.0292351,17z/data=!3m1!4b1!4m6!3m5!1s0x3eb33d7f54652a7b:0xb70cfe64541f3805!8m2!3d24.8502484!4d67.0292351!16s%2Fg%2F11sd_wzscy?entry=ttu&amp;g_ep=EgoyMDI1MDUwNy4wIKXMDSoASAFQAw%3D%3DIf you are interested kindly send your updated resume with subject: Assistant IT &amp; Technical Support on Whatsapp : +92 319 5002892Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

IT Assistant

Explore 1382+ Network support specialist in Karachi this December. Find roles across top companies and apply now to boost your career.

1382 network support specialist jobs IN Karachi

Network Support

Network Support Engineer

IT Support & Networking Executive

IT Support (Junior level)

Network Support Engineer

IT Support (Level 1)

IT Assistant