technical support engineer Jobs in Karachi

technical support engineer

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associate network engineer

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customer services specialist

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it infrastructure engineer

network support specialist

Hospital Supply Corporation

Hospital Supply Corporation is looking for a skilled and proactive &ldquo;Technical Support Specialist&rdquo; to join our IT team based at Karachi, Head Office. This role is responsible for ensuring smooth day-to-day IT operations, providing technical assistance across departments, and supporting healthcare-related systems and equipment.Job Description:<ul><li>Provide day-to-day IT support across all departments</li><li>Manage and troubleshoot network infrastructure (LAN/WAN, switches, routers, firewalls)</li><li>Monitor system performance and ensure data security</li><li>Install, configure, and maintain hardware and software</li><li>Support Windows servers, Active Directory, and user account management</li><li>Perform routine user and server backups</li><li>Provide printer, workstation, and peripheral support</li><li>Support healthcare-related IT systems such as LIS (Laboratory Information System) and hospital equipment connectivity</li><li>Assist in IT projects and contribute to process improvements</li></ul>Qualification &amp; Experience:<ul><li>Bachelors or Master&rsquo;s degree in Information Technology, Computer Science, or a related field with 3&ndash;4 years of experience in IT hardware, network, and system support.</li><li>Hands-on experience with Windows servers, Active Directory, and data backup solutions and strong knowledge of networking and security principles.</li><li>Familiarity with healthcare IT systems (LIS, medical equipment integration) is preferred.</li><li>Strong troubleshooting and problem-solving skills with a customer-focused mindset.</li></ul>Interested candidates are requested to send their application to: itjobs@hsc.com.pk and cc: careers@hsc.com.pk bymentioning &ldquo;Technical Support Specialist&rdquo; in the subject line latest by October 31, 2025.Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Technical Support Specialist

Dawat-e-islami

<ul><li>Working knowledge of networking technologies such as LAN, Internet, wireless and IP telephony.</li><li>Configuration &amp; Troubleshooting skills related to routing, switching and security equipment e.g., switches, firewalls.</li><li>Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades.</li><li>Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.</li><li>Securing network system by establishing and enforcing policies, and defining and monitoring access.</li><li>Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks.</li><li>Reporting network operational status by gathering, prioritizing information and lead projects.</li><li>Remote support of on-site engineers and end users.</li><li>Remote troubleshooting and fault finding if issues occur.</li><li>liaising with project management team, Help-Desk team on a regular basis.</li><li>Incident/Problem escalation to the up-level team and follow the defined process.</li></ul>Requirements:<ul><li>Computer Science Graduate.</li><li>Relevant diploma/courses.</li><li>Good to have CCNA certification.</li><li>Project Management, Team Management, Problem Solving.</li><li>LAN &amp; WAN Knowledge, Networking Knowledge, Network Design and Implementation.</li><li>Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning.</li><li>Communication skills (verbal &amp; written).</li></ul>Job Type: Full-timeWork Location: In person

Network Support

Transworld Associates Pvt. Ltd

Qualification<ul><li>BS Networks/IT/Computer Science and/or MS Network</li></ul>Experience<ul><li>Min 4 to 5 years of proven experience in a comparable role within an ISP or Telecoms organisation</li></ul>Job Description<ul><li>Maintain and monitor required staffing levels and schedule to ensure that the team can meet the demand and respond promptly to network and server anomalies and outages.</li><li>To act as an escalation point for customer problems and questions via telephone, e-mail, and face-to-face.</li><li>Develop documentation related to the departments work processes, which is up to date and accurately reflects the day-to-day running of the team.</li><li>Managing day-to-day network performance monitoring.</li><li>Managing staff to support customers on call &amp; via email.</li><li>Network troubleshooting and fault analysis to resolve the issue.</li><li>Ensuring maximum possible service availability and performance to TES customers.</li><li>Deployment and maintenance of network monitoring, analysis and reporting tools.</li><li>Understanding of AAA platforms such as Radius and/or TACACS.</li><li>Complete understanding of the technologies like IP Protocols ICMP, UDP, TCP; IP filtering and firewalling; Routing Protocols BGP, OSPF, ISIS; Quality of Service; MPLS; Ethernet STP, RSTP, .1q VLANs, QinQ.</li><li>Manages network services &amp; should be strong in network documentation.</li><li>Network Performance Monitoring, Troubleshooting &amp; Optimisation BGP, OSPF, MPLS, QoS, Firewalls</li><li>Team Leadership, Staffing Management &amp; Customer Support Escalation Handling</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>*Are you currently working</li><li>* Share your salary details</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Network operations: 4 years (Required)</li><li>ISP: 3 years (Preferred)</li></ul>License/Certification:<ul><li>CCNA (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Assistant Manager- C NOC (Network Operation center)

PublishEX Solutions Pvt. Ltd.

Simpaisa is looking for NOC Associate to join our team to help monitor our company's network and systems 24/7. This role is important to keep everything running smoothly and to catch any issues early. You&rsquo;ll be the first to notice and respond to problems with network performance or security alerts.Key ResponsibilitiesMonitor the company&rsquo;s network and systems 24/7 to make sure everything is working properly.Spot and respond to alerts, errors, or possible security issues.Do basic troubleshooting and escalate more serious problems to senior teams.Check system logs and network traffic to look for unusual activity.Record your actions, findings, and solutions clearly in the ticketing system.Help with simple setup, updates, and maintenance of monitoring and security tools.Work closely with IT, NOC/SOC, and security teams to solve problems quickly.Track and report system performance and any security issues.Follow company rules and procedures for handling incidents.Qualifications and SkillsEducation:Bachelor&rsquo;s degree in Computer Science, IT, or a related field &mdash; or equivalent work experience.Experience:Experience working in IT support, NOC, or operations center environments.Technical Skills:Good understanding of networking basics (TCP/IP, DNS, DHCP).Familiar with firewalls, routers, switches, and wireless access points.Able to spot and fix common computer and hardware issues (desktops, laptops, printers).Comfortable using monitoring tools and remote support software.Basic understanding of IT security and how to follow best practices.Job Type: Full-timeWork Location: In person

NOC Associate

Aspire92

We are seeking a proactive and technically skilled IT Support Executive to join our team. The ideal candidate will be responsible for ensuring smooth onboarding of new employees through timely IT equipment setup and support. This role includes handling Cisco networking equipment, providing Microsoft account support, and troubleshooting issues in key business software such as QuickBooks. A solid understanding of Microsoft environments and general IT infrastructure is essential.Key Responsibilities &amp; Duties:<ul><li>Set up laptops, workstations, and IT equipment for new joiners.</li><li>Manage user accounts in Microsoft 365 (Outlook, Teams, OneDrive, etc.).</li><li>Troubleshoot software issues including QuickBooks, Microsoft Office, and other company tools.</li><li>Handle Cisco network equipment, including basic configuration and maintenance.</li><li>Ensure smooth connectivity and resolve any network or hardware-related issues.</li><li>Coordinate with external vendors for IT procurement or warranty services.</li><li>Maintain asset inventory of all IT hardware and software licenses.</li><li>Provide remote or on-site technical assistance to staff as needed.</li><li>Implement and support IT security best practices.</li><li>Assist in regular data backups and system updates.</li></ul>Requirements &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>1&ndash;3 years of experience in IT support or similar role.</li><li>Hands-on experience with Microsoft environments (Windows OS, Microsoft 365, Active Directory).</li><li>Familiarity with Cisco equipment (routers, switches, etc.) and basic networking principles.</li><li>Working knowledge of accounting or operational software like QuickBooks is a plus.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks.</li></ul>Skills:<ul><li>Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or CCNA.</li><li>Experience in a BPO or service-based organization.</li><li>Knowledge of remote desktop tools and IT ticketing systems.</li></ul>Job Type: Full-timeWork Location: Remote

IT Systems Administrator

DM Clinical Research

<div>The IT Support Specialist I is to provide help to level one issue, as well as knowledge on technology to train staff. 
You will also be responsible for assisting and providing support for technical issues. 
 
DUTIES &amp; RESPONSIBILITIES<ul><li>
Assisting and providing support for technical issues</li><li>
Collaborate with IT team, cross-functional teams and all DMCR departments</li><li>
Work independently in a hybrid environment with limited supervision with the ability to prioritize objectives</li><li>
Serve as the initial point of contact for incoming support requests, provide all level 1 support, enter all activities into the ticketing system, provide updates, and resolve requests in accordance with departmental standards. Ability to triage incoming requests to the appropriate person.</li><li>
Assist in the compilation/maintenance of an accurate inventory of hardware and software</li><li>
Assist in network troubleshooting layer 1 through layer 7 of the OSI model. Including but not limited to network applications and physical cabling (voice &amp; data) issues that affected workstation connectivity.</li><li>
Train staff in how to use a computer, email, audio/video, and telecommunication features and functionality.</li><li>
Create end-user documentation and guides as needed</li><li>
Coordinates and performs support for laptops, desktops, and mobile devices. Including but not limited to peripherals, office copiers, printers, and cameras. Ability to research and resolve technical issues.</li><li>
Deliver and set up equipment in and around metropolitan Houston</li><li>
Any other matters as assigned by management.</li></ul> 
KNOWLEDGE &amp; EXPERIENCE 
 
Education:<ul><li>
High school diploma or GED, required</li><li>
Associates Degree or Bachelor&rsquo;s Degree, preferred</li></ul> 
Experience:<ul><li>
1+ years of help desk function with end user computer support. Experience may be accepted in lieu of experience.</li></ul> 
Credentials:<ul><li>
Network+, Google Workspace Certification, and/or Microsoft 365 Enterprise Admin</li><li>
Required: CompTIA A+ (or equivalent)</li></ul> 
Knowledge and Skills:<ul><li>
Excellent customer service and communication skills</li><li>
Ability to troubleshoot software and hardware problems</li><li>
Familiarity with common software applications and operating systems</li><li>
Ability to work well under pressure</li><li>
Strong time-management skills</li><li>
Experience with ticketing systems</li><li>
Ability to teach technical concepts in a non-technical manner</li><li>
Ability to research technical issues</li><li>
Experience with remote support tools</li><li>
Ability to learn quickly and adapt to new technologies</li></ul></div>

IT Support Specialist I

ABIC

The Credentialing Specialist is responsible for coordinating all aspects of provider credentialing, recredentialing, and payer enrollment within the physician network. This position ensures that all healthcare providers maintain current credentials and are properly enrolled with contracted payers to support uninterrupted billing and patient care. The role requires meticulous attention to detail, strong organizational skills, and an understanding of regulatory and payer requirements.Key Responsibilities:1. Credentialing &amp; Recredentialing<ul><li>Collect, verify, and evaluate provider credentials such as medical licenses, board certifications, DEA, education, training, malpractice history, and work experience.</li><li>Perform primary source verification (PSV) in compliance with NCQA, CMS, and payer standards.</li><li>Track and maintain expiration dates for licenses, certifications, and insurance.</li><li>Facilitate timely recredentialing for providers to maintain active participation status.</li></ul>2. Provider Enrollment &amp; Payer Relations<ul><li>Complete and submit provider enrollment and revalidation applications for Medicare, Medicaid, and commercial insurance payers.</li><li>Manage and monitor enrollment progress to ensure providers are activated for billing and network participation.</li><li>Update and maintain CAQH profiles and ensure information accuracy for all providers.</li><li>Communicate with payers to resolve credentialing or enrollment discrepancies.</li></ul>3. Data &amp; Documentation Management<ul><li>Maintain complete and accurate digital provider files in the credentialing database (e.g., Cactus, MD-Staff, or similar systems).</li><li>Generate reports on credentialing and enrollment status for leadership and operational teams.</li><li>Ensure timely updates to internal systems and payer rosters.</li></ul>4. Compliance &amp; Quality Assurance<ul><li>Adhere to all state, federal, and payer credentialing regulations.</li><li>Maintain confidentiality of provider data in accordance with HIPAA.</li><li>Participate in internal audits and quality improvement initiatives.</li></ul>5. Communication &amp; Team Support<ul><li>Serve as a liaison between providers, payers, practice managers, and internal departments.</li><li>Provide clear updates and guidance to providers regarding required documentation and credentialing status.</li><li>Assist with special projects and process improvement efforts as assigned.</li></ul>Experience:<ul><li>Minimum 1&ndash;2 years of credentialing or provider enrollment experience in a medical group, IPA, or physician network setting.</li><li>Familiarity with payer enrollment processes, CAQH, NPPES, and PECOS systems.</li><li>Knowledge of NCQA standards and healthcare compliance requirements.</li></ul>Skills:<ul><li>Exceptional attention to detail and organization.</li><li>Strong written and verbal communication skills.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook).</li><li>Ability to manage multiple priorities and meet strict deadlines.</li><li>Experience using credentialing software systems.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Credentialing Specialist

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