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network operations manager Jobs in Islamabad

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operational manager

Bellwether Consulting

Bellwether is looking for a smart candidate who is able to work under top management as 2nd tier to lead and supervise the whole team working in different functions for smooth, quick and quality execution of assignments and overall operations.Key Responsibilities:Delegate assignments to teams of different departments.keep continuous coordination and supervision for flawless execution of assignments.Setting deadlines and monitor performance of teams for timely completion of assignments.Quality Check / Control- Review working papers and reports of all assignments for accurate and error free processing of deliverables to clients.Ensure maintenance of documentation and record of assignments.Follow up with clients for feedback regarding timely service delivery and quality.Maintain client relationship, attend meetings, and give presentations to cleints.Resolving inquiries initiated by clients.Responsible to keep Accounts Office informed about the billing scheduleSupervise recovery officer for timely clearance of invoices.Ensure team discipline and office decorum.Report and escalate to management as needed.Other day to day tasks assigned by the management.Skill Set and Qualification:1. ACCA with articles completed from reputed Chartered Accountancy Firm with 3-5 years post articles experience.2. Excellent English written and verbal skills are a must.3. Good knowledge and experience of Team management.4. Confident, Proactive, Presentable and Problem Solver.APPLY AT:<ul><li>Email your Resume at careers@thebellcon.com or</li><li>Share on WhatsApp 03345127002</li></ul>Job Type: Full-timePay: From Rs150,000.00 per monthWork Location: In person

CINQ PARTNERSHIP

<div>
 
 
 Country Manager - 12 month FTC
 
 
 
 
 
 
 
 About the Organisation
 
 
 
 Our client delivers healthcare, security, and humanitarian support services for government-led deployments across the world.
 
 
 In addition to supporting planned missions, they also step in during humanitarian operations, including refugee relocations, where timely, secure and coordinated ground support is essential.
 
 
 Their teams provide medical and non-medical escorts, secure transport, crisis response capability, and complex movement coordination&mdash;always shaped by local realities and backed by global operational expertise.
 
 
 
 
 
 
 The Opportunity
 
 
 
 We are seeking a
 
 Country Manager, Pakistan
 
 on behalf of our client to oversee all Assisted Passage Programme (APP) activity in-country.
 
 
 This senior role will act as the primary point of contact locally, ensuring smooth operational delivery, maintaining strong relationships with government and partner organisations, and upholding rigorous standards across service delivery.
 
 
 
 
 
 The position is best suited to a former military or government service officer (OF2/OF3 or equivalent), or a professional with significant operational leadership experience in complex environments.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Operational Leadership
 
 
 <ul>
 <li>
 Act as the client&rsquo;s primary representative for all APP service delivery in Pakistan.
 </li>
 <li>
 Provide day-to-day guidance and oversight to the third-party APP provider to ensure seamless communication and operational cohesion.
 </li>
 <li>
 Support planning, tasking, contingency preparation and forward guidance for ongoing operations.
 </li>
 <li>
 Deliver timely, accurate, and comprehensive incident notifications and situational reporting.
 </li>
 </ul>
 
 
 Quality Assurance &amp; Compliance
 
 
 <ul>
 <li>
 Conduct audits and ensure all service delivery meets the client&rsquo;s operational standards.
 </li>
 <li>
 Support wider global provider network tasks, including liaison and audits with medical service providers.
 </li>
 </ul>
 
 
 Stakeholder Engagement
 
 
 <ul>
 <li>
 Liaise professionally with local government agencies and the diplomatic representation of the client government.
 </li>
 <li>
 Work closely with internal teams and external partners including:
 </li>
 <li>
 Director, Humanitarian Services (UK) &ndash; line manager
 </li>
 <li>
 Operational Lead, APAC (Melbourne)
 </li>
 <li>
 Humanitarian Assistance Management team (UK)
 </li>
 <li>
 Third-party APP leadership (CEO, Manager &ndash; Travel Services, retained Project Manager)
 </li>
 <li>
 Regional Operations Manager (Ankara)
 </li>
 </ul>
 
 
 Other Requirements
 
 
 <ul>
 <li>
 Monday&ndash;Friday role with some flexibility for weekend work during escalations or crisis events.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Experience
 
 
 
 
 
 
 
 Essential:
 
 
 <ul>
 <li>
 Fluent written and spoken English and Urdu.
 </li>
 <li>
 Experience working with senior stakeholders and senior management.
 </li>
 <li>
 Strong political awareness, tact and diplomacy.
 </li>
 <li>
 Deep understanding of regional culture, human terrain, and operating environments.
 </li>
 <li>
 Background in risk management and operational planning.
 </li>
 </ul>
 
 
 
 
 
 Highly Desirable:
 
 
 <ul>
 <li>
 Fluency in one or more Afghan languages/dialects.
 </li>
 <li>
 Graduate of a junior/intermediate staff college or equivalent professional development.
 </li>
 <li>
 Former armed forces or government service officer (OF2/OF3 or equivalent).
 </li>
 </ul>
 
 
</div>

Country Manager

LinkIT pt.

<div>
 
 
 About the Company
 
 
 
 PT LinkIT Group is a technology and business solutions company with expertise across telecommunications, digital platforms, and e-commerce. We continue to expand our services globally to support clients in achieving sustainable growth through innovation, data-driven strategies, and strong industry partnerships. As part of this international expansion, we are seeking an
 
 Operations Manager based in Pakistan
 
 to support our global business operations, focusing on partners in the Middle East and European regions.
 
 
 
 
 
 
 About the Role
 
 
 
 The Operations Manager will play a key role in coordinating daily operational activities across regions, supporting product UAT processes, enhancing user experience aspects, and ensuring smooth execution of promotional and client-related tasks. This role requires a proactive and organized individual who can manage multiple operational streams, work closely with internal teams and telco partners, and ensure seamless communication between internal teams and regional stakeholders.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate
 
 daily operational activities
 
 for projects across the Middle East and Europe.
 </li>
 <li>
 Follow up with
 
 telco partners and internal teams
 
 for product UAT and operational readiness.
 </li>
 <li>
 Oversee
 
 User Experience and product design aspects
 
 , ensuring quality and alignment with client requirements.
 </li>
 <li>
 Develop
 
 promotional plans
 
 for new products and services.
 </li>
 <li>
 Interface directly with
 
 clients
 
 , providing services, addressing concerns, and resolving service-related issues.
 </li>
 <li>
 Ensure effective implementation of
 
 promotional activities
 
 to boost usage, drive revenue, and acquire new subscribers for VAS.
 </li>
 <li>
 Support administrative, reporting, and coordination tasks to ensure smooth day-to-day operations.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in
 
 operations, project coordination, or project management
 
 roles.
 </li>
 <li>
 Strong
 
 English communication skills
 
 , both written and spoken.
 </li>
 <li>
 Experience working with
 
 international teams
 
 , especially in telecom or digital services, is an advantage.
 </li>
 <li>
 Proficient with tools such as
 
 Google Workspace, Excel/Sheets, Trello, JIRA
 
 , or other project management platforms.
 </li>
 <li>
 Highly
 
 organized, detail-oriented
 
 , and capable of managing multiple tasks simultaneously.
 </li>
 <li>
 Proactive, independent, and comfortable working with minimal supervision.
 </li>
 <li>
 Able to work across different
 
 time zones
 
 (Middle East &amp; Europe).
 </li>
 </ul>
</div>

Operations Manager - Pakistan

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple,
 
 
 Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource
 
 
 coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Customer Success Manager 2:
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Own and manage the customer service experience, Act as the primary point of contact for customer escalations.
 </li>
 <li>
 Creating quotations, processing sales orders, responding to RFQs.
 </li>
 <li>
 Deal Registrations for major OEMs.
 </li>
 <li>
 Maintaining and updating customer price books.
 </li>
 <li>
 Own overall operational account(s) health
 </li>
 <li>
 Internal reporting to ensure key SLA and metrics are being met.
 </li>
 <li>
 Conduct operationally focused business reviews routinely with Account manager and Client.
 </li>
 <li>
 Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards
 </li>
 <li>
 Listen for customer pain points and coordinate the appropriate resources to alleviate.
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Provide quick resolution to client concerns.
 </li>
 <li>
 Coordinate with internal operational teams to minimize risks.
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Ensure support consistency across assigned accounts.
 </li>
 <li>
 Measure performance against SLAs
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Own and manage the client operational relationship.
 </li>
 <li>
 Consistent engagement with key operational contacts at the client
 </li>
 <li>
 Understanding of client&rsquo;s needs and Zones operational offerings
 </li>
 <li>
 Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.
 </li>
 <li>
 Ensuring any client-related issues are properly addressed to the satisfaction of the client.
 </li>
 <li>
 Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.
 </li>
 <li>
 Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.
 </li>
 <li>
 Ensure account documentation is up to date and accurate.
 </li>
 <li>
 Identify opportunities for account development.
 </li>
 <li>
 Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.
 </li>
 <li>
 Drive account entanglement through the expansion of operational offerings
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.
 </li>
 <li>
 Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.
 </li>
 <li>
 Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 3 years of customer service and/or account management experience
 </li>
 <li>
 Familiarity with order fulfillment, corporate purchasing
 </li>
 <li>
 Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.
 </li>
 <li>
 Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Experience presenting to top-tier clients.
 </li>
 <li>
 Ability to work with little or no supervision.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job timings: 2:00 PM to 10:30 AM (Pk time)
</div>

Client Success Manager – 2

Zong CMPak Ltd

<div>
 
 
 Department &amp; Function:
 
 NOMC
 
 
 
 Position:
 
 Senior Manager Access Network
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Director Network Operations &amp; Maintenance Center
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 This role leads the strategic and operational management of access network infrastructure, ensuring high availability, reliability, and performance of data center and power systems. The role involves driving innovation, optimizing resources, and aligning infrastructure operations with business goals.
 </li>
 <li>
 The incumbent will also provide leadership to regional teams, ensuring consistent implementation of standards and best practices for operations and maintenance.
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Lead strategic planning and execution of access network and data center operations to support organizational goals and service excellence.
 </li>
 <li>
 Own and oversee OPEX &amp; CAPEX budgeting, ensuring cost-effective utilization while enabling infrastructure growth and modernization.
 </li>
 <li>
 Manage lifecycle planning, including end-to-end business case development, procurement strategy, and contract finalization for critical infrastructure upgrades and replacements.
 </li>
 <li>
 Ensure renewal and performance governance of all support agreements for power and environmental infrastructure with OEMs and vendors.
 </li>
 <li>
 Conduct and supervise Root Cause Analyses (RCA) of major outages, implementing preventive measures and driving continuous improvement initiatives.
 </li>
 <li>
 Design and enforce compliance frameworks, including regular self-inspections and risk assessments in line with CMCC and internal guidelines, ensuring operational safety and regulatory adherence.
 </li>
 <li>
 Drive inventory optimization and forecasting across regions, aligning spare parts management with failure trends and expansion plans.
 </li>
 <li>
 Develop and implement strategies to reduce operational costs, enhance infrastructure utilization, and adopt energy-efficient and sustainable practices.
 </li>
 <li>
 Lead and coordinate internal and external audits, ensuring full compliance with industry standards and corporate policies.
 </li>
 <li>
 Champion process automation, digitalization, and knowledge management, updating SOPs and operational playbooks regularly.
 </li>
 <li>
 Stay abreast of emerging technologies and industry trends, ensuring the access network infrastructure evolves in line with technological advancements and service requirements.
 </li>
 <li>
 Act as a mentor and escalation point for regional operations teams, fostering a high-performance culture and ensuring consistent operational excellence across all regions.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Minimum Bachelors degree in Electrical/ Telecommunications Engineering
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Minimum 8-10 years of work experience in access network, fixed access network, network planning &amp; optimization, Network Operations &amp; Maintenance.
 </li>
 </ul>
</div>

Senior Manager Access Network

Tandoori Restaurants

OverviewThe Area Operations Manager will oversee the day-to-day operations of TAYTO outlets across the country, ensuring consistent brand standards, operational efficiency, cost control, and excellent guest experience. This role involves leading outlet teams, optimizing performance, and driving profitability across all assigned units.Key ResponsibilitiesOperational Management:&middot; Oversee the daily operations of multiple outlets, ensuring adherence to company standards in quality, service, and hygiene.&middot; Implement and monitor operational policies, SOPs, and best practices to improve efficiency and customer satisfaction.&middot; Ensure all outlets maintain compliance with health, safety, and food hygiene regulations.&middot; Conduct regular visits and operational audits to monitor performance, service quality, and compliance.People Management:&middot; Supervise, coach, and motivate Outlet Managers and their teams to achieve performance goals.&middot; Support in recruitment, training, and development of staff to build a high-performing operations team.&middot; Ensure effective manpower planning and scheduling to optimize labor costs and service levels.Financial &amp; Business Performance:&middot; Achieve sales and profitability targets across all units.&middot; Monitor cost controls including food cost, labor, and wastage management.&middot; Analyze financial reports, identify trends, and implement corrective actions where necessary.&middot; Drive upselling, promotional activities, and local marketing initiatives in coordination with the marketing team.Customer Experience &amp; Brand Standards:&middot; Maintain a strong focus on guest satisfaction, ensuring consistent high-quality service and food presentation.&middot; Handle customer feedback and resolve issues efficiently to uphold brand reputation.&middot; Ensure brand identity and visual merchandising standards are implemented consistently across all outlets.Strategic &amp; Administrative Support:&middot; Assist in launching new outlets and expansions, including setup, hiring, and training.&middot; Coordinate with supply chain and procurement teams to ensure smooth stock management.&middot; Prepare periodic performance reports for management review.Qualifications&middot; Education: Master&rsquo;s/Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field.&middot; Experience: Minimum 7&ndash;10 years of experience in multi-unit management within the fast food, caf&eacute;, or casual dining sector.&middot; Industry Knowledge: Strong understanding of fast food and continental cuisine operations.&middot; Skills:* Leadership and team development * Operational planning and execution * Financial and analytical skills * Excellent communication and interpersonal skills * Customer service orientation * Problem-solving and decision-making abilitiesJob Type: Full-timeWork Location: In person

Area Manager Operations

Outright

Position OverviewOutright is seeking a confident, organized, and people-focused Floor Manager to lead and manage day-to-day office operations. In this role, you will ensure smooth workflow across teams, maintain discipline on the floor, support employees, and deliver a high-quality operational environment. This position is ideal for someone who enjoys leadership, problem-solving, and creating a productive workplace culture.Role TypeFull-time, On-siteWe Offer<ul><li>Competitive salary based on experience</li><li>Opportunity to lead and manage operational teams</li><li>Professional growth and leadership development</li><li>Supportive management and a collaborative work environment</li><li>Exposure to cross-department operations and client interaction</li></ul>Responsibilities<ul><li>Supervise daily floor operations and ensure smooth workflow across teams</li><li>Monitor staff attendance, performance, and task completion</li><li>Coordinate with HR and department heads to maintain operational efficiency</li><li>Address and resolve any staff issues professionally and promptly</li><li>Ensure adherence to company policies, SOPs, and performance standards</li><li>Provide training, guidance, and support to team members as needed</li><li>Prepare daily/weekly reports related to performance and floor activity</li><li>Maintain a positive, energetic, and accountable work environment</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Management, Business Administration, or a related field (preferred)</li><li>Strong leadership and team-management skills</li><li>Excellent communication and interpersonal abilities</li><li>Ability to multitask and manage a fast-paced environment</li><li>Problem-solving mindset with attention to detail</li><li>Prior experience in floor management, team supervision, or operations preferred</li><li>Proficiency in MS Office / Google Workspace</li><li>Punctual, reliable, and capable of handling responsibility independently</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you willing to join BPO industry (night shift)?</li></ul>Work Location: In person

Floor Manager - BPO Industry - Night shift

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