operations manager

sales associate

operations director

operations executive

operation assistant

operations associate

Deliveroo

<div>
 
 Deliveroo
 
 
 
 Deliveroo is on a mission to change the way that people shop and eat. We want to be the platform that people turn to whenever they think about food or groceries. We continue to operate in a competitive marketplace but have achieved so much over the past year, including significant growth in our HOP, Grocery, Editions, Signature &amp; Plus businesses.
 
 
 We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started!
 
 
 
 Deliveroo ODG
 
 
 
 Deliveroo&rsquo;s ODG (On-Demand Grocery) business works closely with leading grocery partners across the UAE to power ultra-fast delivery through a network of picker-operated stores. These picker sites are the backbone of our grocery operations, combining technology, process excellence, and strong partnerships to ensure customers get what they ordered, on time, every time.
 
 
 
 The Role
 
 
 
 The
 
 Operations Associate
 
 plays a key role in supporting daily in-store operations across Deliveroo&rsquo;s grocery and retail partner network. This is a hands-on field role focused on ensuring operational excellence, improving picker performance, and maintaining high service standards across multiple sites.
 
 
 The ideal candidate is proactive, detail-oriented, and comfortable working in fast-paced retail or dark-store environments. You&rsquo;ll work closely with pickers, site teams, and the central operations function to ensure flawless execution on-ground.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Performance Monitoring: Regularly assess site performance using key metrics such as B10s, rejections, missing items, and cancellations. Identify issues affecting accuracy and fulfillment efficiency.
 </li>
 <li>
 Root Cause Analysis: Investigate performance issues, document findings, and implement corrective actions to prevent recurrence.
 </li>
 <li>
 On-Site Training: Train and upskill pickers on Deliveroo&rsquo;s SOPs, focusing on substitution handling, order prioritization, picking accuracy, and customer-first execution.
 </li>
 <li>
 Action Plan Development: Create site-specific action plans to improve store KPIs. Outline findings, proposed solutions, and support required from stakeholders.
 </li>
 <li>
 Documentation &amp; Reporting: Maintain records of site visits, issues, solutions implemented, and performance feedback. Share periodic updates with central operations and partner management teams.
 </li>
 <li>
 Hardware &amp; Tech Support: Conduct regular checks on store tablets, printers, and SIMs. Troubleshoot or escalate hardware issues to ensure seamless live operations.
 </li>
 <li>
 Collaboration with Store Staff: Work closely with partner store managers and staff to ensure proper stock availability, item accuracy, and efficient order preparation.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 1&ndash;2 years in grocery, retail, or delivery operations.
 </li>
 <li>
 Skills: Strong problem-solving and communication skills, high attention to detail, and the ability to work independently in fast-paced environments.
 </li>
 <li>
 Technical: Familiarity with mobile/tablet apps and basic troubleshooting.
 </li>
 <li>
 Transport: Valid UAE driving license and own car.
 </li>
 <li>
 Physical: Ability to be on-site at multiple store locations for extended periods.
 
 
 </li>
 </ul>
 
 Workplace &amp; Diversity
 
 
 
 At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.
 
 
 We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
</div>

Operations Associate - Grocery

Tamara

Role overview As an In-Store Operations Junior Associate, you'll support day-to-day offline execution across partner stores. You'll conduct store visits and audits, train cashiers on acceptance basics, deploy and maintain in-store materials, and capture insights that improve store compliance and customer experience. This is a hands-on, field role ideal for fresh graduates or early-career operators. What you'll do <ul><li>Ticketed audits from Key Accounts: Receive tickets from the Key Accounts team to audit dedicated/assigned merchants; prioritize, schedule, visit, and close out each ticket with clear evidence and notes.</li><li>Store visits & audits: Execute visit plans, complete checklists, take geo-tagged photos, and log findings in trackers/tools on the same day.</li><li>Training & enablement: Deliver short, on-the-spot trainings to cashiers/supervisors on acceptance, refund/void basics, and FAQs; verify account access and login.</li><li>Mystery shopping: Periodically mystery-shop partner stores to experience the journey first-hand and document improvement opportunities.</li><li>Merchandising & visibility: Deploy, tidy, and refresh in-store collateral (door stickers, POS wobblers, counter stands, QR tents); request replenishment when stock is low.</li><li>Onboarding support: Assist with new-store activations (contact verification, scheduling first training, installing collaterals, basic app/POS checks).</li><li>Issue escalation: Flag broken flows (e.g., QR not scanning, app login), collect evidence, escalate via the defined channel, and follow up to resolution.</li><li>Data & reporting: Maintain accurate visit logs, training attendance, audit scores, and ticket statuses; submit weekly summaries of actions, risks, and wins.</li><li>Compliance & brand standards: Ensure stores follow brand and messaging guidelines (no pricing scope); report any misuse or outdated materials.</li><li>Campaign support: Help execute in-store push weeks (extra visits, stock checks, mini-refresh training) and small activations as needed.</li><li>Cross-team coordination: Share insights with Sales, Marketing, and Key Accounts; test small experiments (e.g., new placement for a QR tent) and report results.</li></ul> Success metrics (examples) <ul><li>Tickets/visits completed vs. plan</li><li>% stores passing audit/compliance thresholds</li><li>Training coverage rate at assigned stores</li><li>Time-to-close for simple store issues/tickets</li><li>Collateral availability (% stores with full, correct setup)</li><li>Report quality (on-time, complete, evidence attached)</li></ul> What you'll bring <ul><li>Bachelor's degree in Business, Marketing, Operations, or related field (or equivalent practical experience).</li><li>0-2 years experience; fresh graduates welcome.</li><li>Strong communication in Arabic and English; confident with store staff and supervisors.</li><li>Organized and detail-oriented; comfortable following checklists and SOPs.</li><li>Basic proficiency with Google Sheets/Excel, mobile apps, WhatsApp/Email; quick to learn new tools.</li><li>KSA driver's license (required); willing to travel frequently within the city/region.</li></ul> Nice to have <ul><li>Experience in retail field ops, merchandising, or auditing.</li><li>Familiarity with CRM/ticketing tools (e.g., Salesforce, Asana/Monday, Freshdesk/Jira).</li><li>Basic knowledge of POS/cashier workflows.</li></ul>

Instore Operations Associate

Lean Technologies

<div>
 
 
 About the Job
 
 
 
 
 
 
 We&rsquo;re hiring a Revenue Operations Associate to join us at a pivotal moment of growth. You&rsquo;ll play a key role in shaping how our commercial teams operate and succeed. You&rsquo;ll be the heartbeat of our CRM (HubSpot), building smart automations using AI and no-code tools, keeping data flowing across systems, and helping ensure every part of our GTM stack is optimized for scale. This is not a traditional support role; it&rsquo;s a hands-on, high-impact, cross-functional opportunity to work at the core of our business.
 
 
 
 
 
 You&rsquo;ll work closely with Sales, Marketing, Customer Success, and Solutions Engineering to drive efficiency, performance, and visibility across the entire revenue funnel. If you're looking to build, own, and grow in a fast-moving environment, and you get excited by systems, automation, and processes, then this role is for you.
 
 
 
 
 
 
 About Lean
 
 
 
 
 
 
 Lean enables companies to seamlessly connect to their users&rsquo; bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user&rsquo;s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.
 
 
 
 
 
 Backed by top-tier global investors including General Catalyst, Sequoia and Shorooq, and having recently raised $67.5M in Series B funding, we&rsquo;re building the rails for Open Finance in MENA. We&rsquo;re trusted by 250+ clients across the UAE and Saudi Arabia &mdash; including the likes of Binance, Etisalat Group, Careem, Sarwa, and many more - making it the region&rsquo;s most valuable Open Banking platform.
 
 
 
 
 
 Joining Lean means working on impactful problems, shaping the future of finance in the region, and being part of a fast-growing team that&rsquo;s setting the standard for open banking in MENA.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Be the day-to-day owner of HubSpot (users, pipelines, properties, workflows)
 </li>
 <li>
 Build automations using AI tools, workflow automation platforms and HubSpot workflows
 </li>
 <li>
 Connect HubSpot with tools across the GTM stack
 </li>
 <li>
 Enrich and maintain high-quality CRM data
 </li>
 <li>
 Create and document internal processes and support enablement across teams
 </li>
 <li>
 Assist in building reports and dashboards that drive better decision-making
 </li>
 </ul>
 
 
 
 
 
 Minumum Qualifications
 
 
 
 
 
 <ul>
 <li>
 1+ years of experience in RevOps, Sales Ops or CRM/automation-heavy roles (e.g., Sales/Marketing Ops, Growth)
 </li>
 <li>
 Experience with HubSpot (or similar CRMs), and automation tools
 </li>
 <li>
 Comfortable working with data and scoring model logic (e.g., lead scoring, routing rules)
 </li>
 <li>
 Curious, tech-savvy, and excited to own and improve complex systems
 </li>
 <li>
 Strong organizational skills and sharp attention to detail
 </li>
 <li>
 Excellent communication skills and a collaborative, cross-functional mindset
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 
 
 
 <ul>
 <li>
 Experience with AI tools (ChatGPT, Claude, Gemini etc.)
 </li>
 <li>
 Background in a startup or fast-growing B2B SaaS environment
 </li>
 <li>
 Familiarity with SQL, JavaScript or API/webhooks
 </li>
 </ul>
</div>

Revenue Operations Associate

BitGo

<div>
 BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.
 
 
 This is an onsite role for an Operations Specialist in our Dubai office. This role will be part of a team working shifts that will provide operational coverage for BitGo Trust Company. This individual will be responsible for performing high volume, complex, confidential trust operational activities, in accordance with company policies and procedures. Essential duties and responsibilities include, but are not limited to:
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for administration and operational support of all accounts under administration
 </li>
 <li>
 Experience in KYC and customer due diligence, including verifying identities, collecting and reviewing documents, and assessing risks for Institutional Clients
 </li>
 <li>
 Middle office operations for trade settlements, ensuring the timely and accurate confirmation, matching, and lifecycle management of trades.
 </li>
 <li>
 Oversee the complete flow of daily transaction processing, from initial data input to finalization and reconciliation
 </li>
 <li>
 Perform system testing, identify discrepancies in data, and assist in implementing system enhancements
 </li>
 <li>
 Provide operational support for customer support for banking transactions
 </li>
 <li>
 Provide timely and accurate responses to both internal &amp; external requests for information
 </li>
 <li>
 Serve as a proactive problem-solver by being able to troubleshoot account questions/issues in support of Operations
 </li>
 <li>
 Exemplify a willingness to take on other responsibilities as needed by our Management Team
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Highly effective verbal and written communication
 </li>
 <li>
 Attention to detail and a commitment to constant improvement
 </li>
 <li>
 Highly organized with work tools like emails, spreadsheets, databases
 </li>
 <li>
 Extremely high sense of urgency when servicing external and internal clients
 </li>
 <li>
 Analytical skills, positive attitude, active listening and problem-solving skills
 </li>
 <li>
 Ability to prioritize tasks, multi-task, and meet deadlines
 </li>
 <li>
 A team player with strong judgment and decision making skills
 
 
 </li>
 </ul>
 
 Why Join BitGo?
 
 
 
 Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world&rsquo;s financial markets.
 
 
 
 Benefits
 
 :
 
 
 <ul>
 <li>
 Competitive base salary, bonus and stock options
 </li>
 <li>
 100% company paid health insurance for employee and dependents
 </li>
 <li>
 Fully sponsored work visas
 </li>
 <li>
 Paid parental leave, Paid vacation
 </li>
 <li>
 Paid lunches and snacks
 </li>
 <li>
 Great colleagues and inspiring startup environment
 </li>
 <li>
 *Benefits may vary based on location
 
 
 </li>
 </ul>
 Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you&rsquo;ll be able to look back and say you were part of the team that transformed investing.
</div>

Operations Associate, Dubai

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 You will ensure all customer/store orders are picked, packed, and dispatched within SLAs.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Plan and execute outbound picking operations across ambient and cold chain
 </li>
 <li>
 Monitor picking accuracy, packing standards, and loading.
 </li>
 <li>
 Track and establish outbound KPIs (PPH, accuracy %, cut-off adherence, OTIF).
 </li>
 <li>
 Coordinate with transport for vehicle loading and dispatch.
 </li>
 <li>
 Resolve exceptions (shortages, damages, delays).
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years in outbound/fulfilment roles.
 </li>
 <li>
 Familiarity with last-mile handovers and cold chain handling.
 </li>
 <li>
 Strong analytical mindset for productivity tracking.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Outbound Operations Associate

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 You will manage inbound operations, ensuring efficient receiving, putaway, and GRN closure on time.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Plan daily inbound activity, allocate docks, and manage supplier queues.
 </li>
 <li>
 Oversee invoice checking, GRN posting, and QC compliance.
 </li>
 <li>
 Track and establish inbound KPIs (GRN closing time, putaway SLA, dock-to-stock).
 </li>
 <li>
 Coordinate with suppliers, transport, and inventory teams.
 </li>
 <li>
 Resolve inbound exceptions and escalate systemic issues.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years in inbound/logistics roles.
 </li>
 <li>
 Familiarity with Microsoft Dynamics 365 WMS.
 </li>
 <li>
 Experience managing large-volume supplier receiving.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Inbound Operations Associate

Rizaries

<div><div><h6 class="jobSectionHeader">Job Description</h6> 

<ul><li>Assist senior client advisors in daily communication and follow-ups with clients.</li><li>Help identify new product sales opportunities and support strategies that can increase revenue.</li><li>Assist in planning, creating, and monitoring advertising campaigns.</li><li>Track client performance results and prepare regular performance reports.</li><li>Understand customer needs and make sure their requests are handled quickly and accurately.</li><li>Work closely with internal teams &mdash; such as product, support, and integration &mdash; to ensure smooth service and strong client satisfaction.</li></ul> 

<h6 class="jobSectionHeader">
Job Requirements</h6> 

<ul><li>Strong English communication skills, both written and verbal.</li><li>A proactive team player who can handle tasks independently when needed.</li><li>Detail-oriented with solid organizational and multitasking abilities.</li><li>Comfortable using MS Office tools.</li><li>Positive attitude and a strong sense of responsibility.</li></ul>

The Company Offers
<ul><li>A stable work environment with a friendly and supportive team.</li><li>Paid introductory and ongoing training &mdash; full guidance to help you grow.</li><li>Clear opportunities for career development in an international workplace.</li><li>A chance to work with experienced professionals in an active and fast-moving industry.</li><li>Health insurance benefits.</li><li>Free breakfast, fruit, sandwiches, tea, and coffee.</li></ul>

About Company: 
At Rizaries, we thrive on innovation and a commitment to excellence across diverse sectors. 
We welcome ambitious individuals who are passionate about growth, collaboration, and 
contributing their skills to projects that shape the future.
</div><div></div><div><h3 class="jobSectionHeader">Job Features</h3>
<div><div><div><h4 class="jobSectionHeader">Job Category</h4>
Office</div></div></div></div></div><div></div>

Clients Operations Associate

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