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operations associate

Deliveroo

<div>
 
 Deliveroo
 
 
 
 Deliveroo is on a mission to change the way that people shop and eat. We want to be the platform that people turn to whenever they think about food or groceries. We continue to operate in a competitive marketplace but have achieved so much over the past year, including significant growth in our HOP, Grocery, Editions, Signature &amp; Plus businesses.
 
 
 We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started!
 
 
 
 Deliveroo ODG
 
 
 
 Deliveroo&rsquo;s ODG (On-Demand Grocery) business works closely with leading grocery partners across the UAE to power ultra-fast delivery through a network of picker-operated stores. These picker sites are the backbone of our grocery operations, combining technology, process excellence, and strong partnerships to ensure customers get what they ordered, on time, every time.
 
 
 
 The Role
 
 
 
 The
 
 Operations Associate
 
 plays a key role in supporting daily in-store operations across Deliveroo&rsquo;s grocery and retail partner network. This is a hands-on field role focused on ensuring operational excellence, improving picker performance, and maintaining high service standards across multiple sites.
 
 
 The ideal candidate is proactive, detail-oriented, and comfortable working in fast-paced retail or dark-store environments. You&rsquo;ll work closely with pickers, site teams, and the central operations function to ensure flawless execution on-ground.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Performance Monitoring: Regularly assess site performance using key metrics such as B10s, rejections, missing items, and cancellations. Identify issues affecting accuracy and fulfillment efficiency.
 </li>
 <li>
 Root Cause Analysis: Investigate performance issues, document findings, and implement corrective actions to prevent recurrence.
 </li>
 <li>
 On-Site Training: Train and upskill pickers on Deliveroo&rsquo;s SOPs, focusing on substitution handling, order prioritization, picking accuracy, and customer-first execution.
 </li>
 <li>
 Action Plan Development: Create site-specific action plans to improve store KPIs. Outline findings, proposed solutions, and support required from stakeholders.
 </li>
 <li>
 Documentation &amp; Reporting: Maintain records of site visits, issues, solutions implemented, and performance feedback. Share periodic updates with central operations and partner management teams.
 </li>
 <li>
 Hardware &amp; Tech Support: Conduct regular checks on store tablets, printers, and SIMs. Troubleshoot or escalate hardware issues to ensure seamless live operations.
 </li>
 <li>
 Collaboration with Store Staff: Work closely with partner store managers and staff to ensure proper stock availability, item accuracy, and efficient order preparation.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 1&ndash;2 years in grocery, retail, or delivery operations.
 </li>
 <li>
 Skills: Strong problem-solving and communication skills, high attention to detail, and the ability to work independently in fast-paced environments.
 </li>
 <li>
 Technical: Familiarity with mobile/tablet apps and basic troubleshooting.
 </li>
 <li>
 Transport: Valid UAE driving license and own car.
 </li>
 <li>
 Physical: Ability to be on-site at multiple store locations for extended periods.
 
 
 </li>
 </ul>
 
 Workplace &amp; Diversity
 
 
 
 At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.
 
 
 We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
</div>

Operations Associate - Grocery

Tamara

Role overview As an In-Store Operations Junior Associate, you'll support day-to-day offline execution across partner stores. You'll conduct store visits and audits, train cashiers on acceptance basics, deploy and maintain in-store materials, and capture insights that improve store compliance and customer experience. This is a hands-on, field role ideal for fresh graduates or early-career operators. What you'll do <ul><li>Ticketed audits from Key Accounts: Receive tickets from the Key Accounts team to audit dedicated/assigned merchants; prioritize, schedule, visit, and close out each ticket with clear evidence and notes.</li><li>Store visits & audits: Execute visit plans, complete checklists, take geo-tagged photos, and log findings in trackers/tools on the same day.</li><li>Training & enablement: Deliver short, on-the-spot trainings to cashiers/supervisors on acceptance, refund/void basics, and FAQs; verify account access and login.</li><li>Mystery shopping: Periodically mystery-shop partner stores to experience the journey first-hand and document improvement opportunities.</li><li>Merchandising & visibility: Deploy, tidy, and refresh in-store collateral (door stickers, POS wobblers, counter stands, QR tents); request replenishment when stock is low.</li><li>Onboarding support: Assist with new-store activations (contact verification, scheduling first training, installing collaterals, basic app/POS checks).</li><li>Issue escalation: Flag broken flows (e.g., QR not scanning, app login), collect evidence, escalate via the defined channel, and follow up to resolution.</li><li>Data & reporting: Maintain accurate visit logs, training attendance, audit scores, and ticket statuses; submit weekly summaries of actions, risks, and wins.</li><li>Compliance & brand standards: Ensure stores follow brand and messaging guidelines (no pricing scope); report any misuse or outdated materials.</li><li>Campaign support: Help execute in-store push weeks (extra visits, stock checks, mini-refresh training) and small activations as needed.</li><li>Cross-team coordination: Share insights with Sales, Marketing, and Key Accounts; test small experiments (e.g., new placement for a QR tent) and report results.</li></ul> Success metrics (examples) <ul><li>Tickets/visits completed vs. plan</li><li>% stores passing audit/compliance thresholds</li><li>Training coverage rate at assigned stores</li><li>Time-to-close for simple store issues/tickets</li><li>Collateral availability (% stores with full, correct setup)</li><li>Report quality (on-time, complete, evidence attached)</li></ul> What you'll bring <ul><li>Bachelor's degree in Business, Marketing, Operations, or related field (or equivalent practical experience).</li><li>0-2 years experience; fresh graduates welcome.</li><li>Strong communication in Arabic and English; confident with store staff and supervisors.</li><li>Organized and detail-oriented; comfortable following checklists and SOPs.</li><li>Basic proficiency with Google Sheets/Excel, mobile apps, WhatsApp/Email; quick to learn new tools.</li><li>KSA driver's license (required); willing to travel frequently within the city/region.</li></ul> Nice to have <ul><li>Experience in retail field ops, merchandising, or auditing.</li><li>Familiarity with CRM/ticketing tools (e.g., Salesforce, Asana/Monday, Freshdesk/Jira).</li><li>Basic knowledge of POS/cashier workflows.</li></ul>

Instore Operations Associate

Lean Technologies

<div>
 
 
 About the Job
 
 
 
 
 
 
 We&rsquo;re hiring a Revenue Operations Associate to join us at a pivotal moment of growth. You&rsquo;ll play a key role in shaping how our commercial teams operate and succeed. You&rsquo;ll be the heartbeat of our CRM (HubSpot), building smart automations using AI and no-code tools, keeping data flowing across systems, and helping ensure every part of our GTM stack is optimized for scale. This is not a traditional support role; it&rsquo;s a hands-on, high-impact, cross-functional opportunity to work at the core of our business.
 
 
 
 
 
 You&rsquo;ll work closely with Sales, Marketing, Customer Success, and Solutions Engineering to drive efficiency, performance, and visibility across the entire revenue funnel. If you're looking to build, own, and grow in a fast-moving environment, and you get excited by systems, automation, and processes, then this role is for you.
 
 
 
 
 
 
 About Lean
 
 
 
 
 
 
 Lean enables companies to seamlessly connect to their users&rsquo; bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user&rsquo;s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.
 
 
 
 
 
 Backed by top-tier global investors including General Catalyst, Sequoia and Shorooq, and having recently raised $67.5M in Series B funding, we&rsquo;re building the rails for Open Finance in MENA. We&rsquo;re trusted by 250+ clients across the UAE and Saudi Arabia &mdash; including the likes of Binance, Etisalat Group, Careem, Sarwa, and many more - making it the region&rsquo;s most valuable Open Banking platform.
 
 
 
 
 
 Joining Lean means working on impactful problems, shaping the future of finance in the region, and being part of a fast-growing team that&rsquo;s setting the standard for open banking in MENA.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Be the day-to-day owner of HubSpot (users, pipelines, properties, workflows)
 </li>
 <li>
 Build automations using AI tools, workflow automation platforms and HubSpot workflows
 </li>
 <li>
 Connect HubSpot with tools across the GTM stack
 </li>
 <li>
 Enrich and maintain high-quality CRM data
 </li>
 <li>
 Create and document internal processes and support enablement across teams
 </li>
 <li>
 Assist in building reports and dashboards that drive better decision-making
 </li>
 </ul>
 
 
 
 
 
 Minumum Qualifications
 
 
 
 
 
 <ul>
 <li>
 1+ years of experience in RevOps, Sales Ops or CRM/automation-heavy roles (e.g., Sales/Marketing Ops, Growth)
 </li>
 <li>
 Experience with HubSpot (or similar CRMs), and automation tools
 </li>
 <li>
 Comfortable working with data and scoring model logic (e.g., lead scoring, routing rules)
 </li>
 <li>
 Curious, tech-savvy, and excited to own and improve complex systems
 </li>
 <li>
 Strong organizational skills and sharp attention to detail
 </li>
 <li>
 Excellent communication skills and a collaborative, cross-functional mindset
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 
 
 
 <ul>
 <li>
 Experience with AI tools (ChatGPT, Claude, Gemini etc.)
 </li>
 <li>
 Background in a startup or fast-growing B2B SaaS environment
 </li>
 <li>
 Familiarity with SQL, JavaScript or API/webhooks
 </li>
 </ul>
</div>

Revenue Operations Associate

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 You will manage inbound operations, ensuring efficient receiving, putaway, and GRN closure on time.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Plan daily inbound activity, allocate docks, and manage supplier queues.
 </li>
 <li>
 Oversee invoice checking, GRN posting, and QC compliance.
 </li>
 <li>
 Track and establish inbound KPIs (GRN closing time, putaway SLA, dock-to-stock).
 </li>
 <li>
 Coordinate with suppliers, transport, and inventory teams.
 </li>
 <li>
 Resolve inbound exceptions and escalate systemic issues.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years in inbound/logistics roles.
 </li>
 <li>
 Familiarity with Microsoft Dynamics 365 WMS.
 </li>
 <li>
 Experience managing large-volume supplier receiving.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Inbound Operations Associate

Hellmann Worldwide Logistics SE & Co. KG

<div><div>&Uuml;ber uns</div><div>
Bereit, mit uns die Zukunft zu gestalten?</div><div>
Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns &ndash; denn f&uuml;r uns z&auml;hlen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein globales Unternehmen einzusteigen. Es ist eine Einladung, gemeinsam mit uns die Zukunft der Logistikbranche zu pr&auml;gen.</div><div>
Unsere Hellmann-Kultur basiert auf vier Werten: Caring, Entrepreneurial, Forward-Thinking und Reliable. Du findest dich in diesen Werten wieder? Dann werde Teil unserer FAMILIE &ndash; mit rund 10.000 Mitarbeitenden an &uuml;ber 200 Standorten weltweit.</div><div>
For the better. Together.</div> 
<div></div>
The SF Customs Brokerage Operations Associate is responsible for effective and efficient customs clearance on relevant platforms and according to customs rules and regulations. This role ensures that all customs declarations are processed according to procedure whilst engaging with relevant stakeholders to avoid delays and complications.<div></div><div><div>
About the Job</div><ul><li>
Responsible for processing accurate custom declarations in Dubai customs - Mirsal-2 system in compliance with customs regulations &amp; requirements.</li><li>
Have extensive knowledge of Dubai customs system, procedures &amp; prevailing regulations &amp; respond to any internal or customer queries.</li><li>
 Ensure all activities within the scope of customs are handled in 100% compliance withcustom regulations.</li><li>
Arrange documentation &amp; payments via DP world system.</li><li>
Ensure timely payment request for top up of Custom Duty &amp; DP World accounts in order to ensure there is no disruption to operations.</li><li>
Maintaining reports and data as deemed necessary for the operations.</li><li>
Analyze &amp; continuously improve the customs internal working procedure to achieve efficiency &amp; productivity.</li><li>
Escalate issues if any to the Customs manager for timely resolution.</li><li>
Drive &amp; push CIP development.</li><li>
Handling any other tasks as assigned by the customs manager.</li></ul><div>
About You</div><ul><li>
Proficient knowledge of all Dubai customs regulations</li><li>
Adhernce to Trade complaince</li><li>
Team worker</li><li>
Time management skills</li><li>
Organizational and planning skills</li><li>
Attention to detail</li><li>
Strong problem solving skills combined with a solution-orientated approach</li></ul><div>
About our Benefits</div><ul><li>
A strong Team Spirit and a lot of fun together</li><li>
A safe, multi-cultural and inclusive environment</li><li>
Individual opportunities for growth and development</li></ul></div><div> 
Inklusion und soziale Vielfalt sind fest verankerte Werte in unserer Unternehmenskultur. Unabh&auml;ngig von Geschlecht, Alter, etwaigen Behinderungen, Religion, ethnischer Herkunft oder sexueller Identit&auml;t: Wir freuen uns darauf, dich kennenzulernen!</div><div></div><div>
Wenn dich diese tolle Chance begeistert und du die passenden Voraussetzungen mitbringst, dann klicke auf BEWERBEN!</div><div></div><div>
Hast Du noch Fragen? Dann wende dich bitte an unseren zust&auml;ndigen Recruiter*in.</div></div>

SF Customs Brokerage Operations Associate

AZKA Global

Operations &amp; Trading AssociateCompany: Azka Global FZCLocation: DubaiType: Full-timeSalary range: 3000-4000 DhsIndustry: Hydrocarbons,Petrochemicals, Drilling Chemicals General TradingAbout AZKA Global AZKA Global is a fast-growing hydrocarbons, petrochemicals, and general-trading company with a strong mission: To deliver high-quality commodities with safety, sustainability, and operational excellence.We trade fuels, petrochemicals, oilfield chemicals, drilling additives, and equipment across global markets. As we scale, we&rsquo;re building a lean, sharp, and innovative team.Role OverviewAZKA Global is looking for a Trading Associate who can be a core member of the founding team. This person must be resourceful, analytical, spontaneous, and capable of handling multiple verticals as the company scales.You will lead key parts of our trading, operations, research, and business development activities.Key Responsibilities<ul><li>Analyze, prospect and onboard global commodity buyers from interested markets (hydrocarbons, petrochemicals, fertilizers, minerals, equipment, etc.)</li><li>Build and maintain pricing models, sourcing comparisons, margin sheets, and risk dashboards</li><li>Prepare trade proposals, cost sheets, presentations, and reports</li><li>Coordinate with suppliers, buyers, logistics partners, and internal teams</li><li>Execute end-to-end trading documentation &amp; follow-ups</li><li>Track KPIs, trade performance, and P&amp;L</li><li>Identify new products, markets, and trading expansion opportunities</li><li>Mentor, guide, and oversee the intern&rsquo;s work</li><li>Manage multiple day-to-day operational tasks as part of a lean team</li></ul>Required Skills &amp; Qualities<ul><li>Excellent Excel &amp; data analysis capability (must)</li><li>Strong research and data interpretation skills</li><li>Ability to work under pressure and meet deadlines</li><li>Time management and multi-tasking proficiency</li><li>Ownership mentality ability to run tasks independently</li><li>Good communication &amp; presentation skills</li><li>1&ndash;3 years of experience in trading, finance, supply chain, consulting, or related fields</li><li>Bachelor&rsquo;s in Business, Economics, Engineering, or similar</li><li>Knowledge of trading operations/logistics is a plus</li></ul>Why Join AZKA Global<ul><li>You will be fundamental in shaping the company&rsquo;s growth</li><li>Extremely high learning curve across multiple industries</li><li>Work directly with founders and decision-makers</li><li>Opportunity to grow into leadership roles as the company scales</li><li>Dynamic and entrepreneurial environment</li><li>Performance-based growth potential</li></ul>If you believe you are the right candidate for our organization then please share your cv to Hr@azkaglobal.comJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Operations & Trading Associate

Explore 3083+ Operations associate in Dubai this December. Find roles across top companies and apply now to boost your career.

3083 operations associate jobs IN Dubai

Operations Associate - Grocery

Operations Associate - Grocery

Instore Operations Associate

Revenue Operations Associate

Inbound Operations Associate

SF Customs Brokerage Operations Associate

Operations & Trading Associate