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operations director

PaxeraHealth

<div>
 The Operations Director will oversee daily operations, ensuring efficient business processes across departments. This role focuses on optimizing performance, driving operational excellence, and supporting strategic goals.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Operational Oversight: Manage daily operations, aligning them with strategic objectives
 </li>
 <li>
 Project Management: Oversee project execution, ensuring timely and budget-compliant delivery
 </li>
 <li>
 Process Improvement: Identify inefficiencies and implement improvements
 </li>
 <li>
 Team Leadership: Lead and develop the operations team
 </li>
 <li>
 Customer Satisfaction: Enhance customer service and resolve issues promptly
 </li>
 <li>
 Budget Management: Manage the operations budget and monitor expenses
 </li>
 <li>
 Compliance: Ensure adherence to regulations and mitigate risks. Maintain up-to-date knowledge of industry trends and regulatory changes
 </li>
 <li>
 Vendor Management: Oversee vendor relationships and contract compliance
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering , or related field
 </li>
 <li>
 15+ years in operations management, preferably in software
 </li>
 <li>
 Strong leadership, project management, and problem-solving skills
 </li>
 <li>
 Knowledge of industry standards and regulations
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 lPaEyJXUkk
</div>

Operations Director

Habitat for Humanity International

<div>
 
 Habitat for Humanity International (HFHI) is seeking a dynamic and visionary
 
 Middle East and North Africa (MENA) Hub Director
 
 to serve as our most senior leader in the Middle East and North Africa. This is a unique opportunity to transcend traditional regional management and lead a
 
 "one program"
 
 based on thematic areas rather than geographies.
 
 
 
 
 
 Reporting to the Europe and Middle East (EME) Senior Director- Programs, the Director holds the overall responsibility and accountability for the strategic, programmatic, financial, Human Resources and operational management of Habitat for Humanity's work across MENA. The Director directly supervises the MENA Hub team and Country Representatives currently in
 
 Lebanon, Jordan, and Egypt,
 
 and may assume oversight for additional countries within the broader region as needed.
 
 
 
 
 
 This role will ensure a smooth transition to the new organizational structure ensuring business continuity, strengthening our strategic relevance and resetting resource mobilization embracing a growth mindset from day one.
 
 
 
 
 
 The Director assists the Area Vice President, the Senior Director - Programs, and members of Europe and Middle East Area Leadership Team (EME ALT) with effective development and implementation of Habitat's strategic vision across MENA in compliance with internal policies and systems applying the necessary level of risk management. This role collaborates with EME Area Office representatives and relevant functional counterparts to ensure alignment with strategic priorities, consistency in execution, and adherence to the RACI framework.
 
 
 
 
 
 The position articulates, communicates, and advocates the HFHI mission and vision and leads the implementation of the organization's strategy and business plans in the region, with a strong complementary focus on building the donor and program pipeline and ensuring organizational stability and sustainability.
 
 
 
 
 
 Overall, we expect that the Director MENA Hub will go beyond a typical regional approach and will be rather heavily involved in the development of country-specific portfolios complementing localized efforts led by the Hub Small and Medium Enterprises (SMEs) and Country Representatives.
 
 
 
 
 
 This position is to be based in either
 
 Egypt (Cairo) or Jordan (Amman).
 
 
 
 
 
 
 
 WHAT WOULD BE YOUR RESPONSIBILITIES?
 
 
 
 
 
 
 
 Strategic Planning and Team Leadership
 
 
 <ul>
 <li>
 Lead the development, implementation and monitoring of the MENA Hub&rsquo;s strategy &amp; operational set-up responding to regional stressors, opportunities and Habitat's value-add
 </li>
 <li>
 Lead, inspire and support the MENA Hub team to execute Habitat&rsquo;s common vision and collectively contribute to the MENA strategy.
 </li>
 <li>
 Direct management and oversight of all programs in the region.
 </li>
 </ul>
 
 
 
 
 
 Operations Management &amp; Fundraising
 
 
 <ul>
 <li>
 Responsible for the annual planning and budgeting in the MENA Hub countries.
 </li>
 <li>
 Manage the implementation of the country program strategies (Hub model) and reporting of measurable outputs across MENA.
 </li>
 <li>
 Oversee the program development and management in MENA Hub countries and ensure implementation of projects in accordance with HFHI standards and procedures. This includes identification of communities and development partners and owning and managing these relationships.
 </li>
 <li>
 Oversee the MENA Hub team, including technical (SMEs), business operational representatives (Fin and HR) and the Country Reps in Lebanon, Jordan, Egypt and additional countries within the broader region as needed.
 </li>
 <li>
 Provide technical assistance to in-country project teams as needed Champion resource development efforts, both regional and country specific, through monitoring existing development plans, introducing new funding ideas, supporting the identification, qualification and approach of potential donors and actively contributing with fundraising pitches/prepositioning and proposal writing.
 </li>
 <li>
 Foster accountability through monitoring and reviewing targeted program operations.
 </li>
 <li>
 Provide HFHI and other internal stakeholders with various reports that may be required from time to time.
 </li>
 <li>
 Participate in assigned global program initiatives and projects and ensure that there is a close working relationship with relevant departments in EME and with HFHI staff in other offices.
 </li>
 <li>
 Represent HFHI&rsquo;s business development interests at relevant meetings, events, and within development partner-specific peer networks.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Risk
 
 
 <ul>
 <li>
 In consultation with the legal department of EME Area Office and through direct management of individual Country representatives, ensure the a) full local statutory compliance (legal, tax, financial reporting, labour etc.), b) compliance with HFHI policies, procedures and standards c) compliance with donors&rsquo; requirements.
 </li>
 <li>
 Implement effective internal controls across the MENA Hub while improving processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to deliver effective and efficient operations, monitoring adherence to rules, regulations, and procedures.
 </li>
 <li>
 Identify and escalate potential organizational risks at Hub level.
 </li>
 <li>
 Identify and report potential safeguarding issues at Hub level.
 </li>
 </ul>
 
 
 
 
 
 Relationships &amp; advocacy
 
 
 <ul>
 <li>
 Support the development and implementation of a communications strategy to promote the organization programs and brand in the region
 </li>
 <li>
 With the support of HFHI Advocacy Unit, oversee the development and implementation of a MENA advocacy strategy to promote policies and systems that advance access to affordable housing locally.
 </li>
 </ul>
 
 
 
 
 
 Brand protection and representation
 
 
 <ul>
 <li>
 Brand positioning / pre-positioning: Liaise with internal and external stakeholders, developing strong relationships with government authorities, donors, UN system, partners, researchers, and other relevant stakeholders.
 </li>
 <li>
 Representing the organization in meetings with sector stakeholders and donor visits Contribute to development of partnership models and promotion of HFHI programs and achievements
 </li>
 </ul>
 
 
 
 
 
 
 
 
 WHAT DO WE REQUIRE?
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in International Affairs or Development, Political Science, Public Policy, Urban Planning, or related field
 </li>
 <li>
 10 years of senior leadership experience with international development NGOs
 </li>
 <li>
 Excellent written and spoken English and Arabic language
 </li>
 <li>
 Experience with fundraising
 </li>
 <li>
 Experience with traditional and immerging institutional donors including the Gulf countries.
 </li>
 <li>
 A proven track record of both winning and executing multimillion projects
 </li>
 <li>
 Extensive regional experience within MENA
 </li>
 <li>
 Management of teams and experience operating in a matrix structure
 </li>
 <li>
 Experience working with private philanthropy and experience operation withing a federated network is preferred
 </li>
 <li>
 Active support of HFHI Values:
 </li>
 </ul>
 
 - Humility &ndash; We are part of something bigger than ourselves
 
 
 - Courage &ndash; We do what&rsquo;s right, even when it is difficult or unpopular
 
 
 - Accountability &ndash; We take personal responsibility for Habitat&rsquo;s mission
 
 <ul>
 <li>
 Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity&rsquo;s code of conduct.
 </li>
 </ul>
 
 
 
 
 
 DEADLINE: Closing date for applications is January 11th, 2026.
 
 
 
 
 
 
 Habitat for Humanity is a movement of people in your local area and around the world, working together to build more prosperous and vibrant communities by making sure everyone has a safe, affordable place to call home. Since our founding in 1976, together we have helped more than 62 million people globally build their futures on their own terms through access to decent housing. We&rsquo;ve done that by working alongside people of all walks of life to build, repair and finance their homes, by innovating new ways of building and financing, and by advocating for policies that make constructing and accessing housing easier for everyone. Together, we build homes, communities and hope.
 
 
 Habitat invites people of all backgrounds, races and religions to build houses in partnership with families in need.
 
 
 HFHI is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
 
</div>

Middle East and North Africa (MENA) Hub Director

COA Holding Company

<div>
 Job Title: Director &ndash; Organization Development (OD)
 
 
 
 Department
 
 
 
 Human Resources
 
 
 
 Industry
 
 
 
 Healthcare
 
 
 Location:
 
 
 Hybrid
 
 
 
 Experience
 
 
 
 12&ndash;18+ years in HR / OD, with significant healthcare industry exposure
 
 
 
 Job Summary
 
 
 
 The
 
 Director &ndash; Organization Development (OD)
 
 will lead enterprise-wide OD initiatives to enhance organizational effectiveness, leadership capability, workforce productivity, and cultural alignment within a healthcare environment. The role partners closely with executive leadership, clinical leaders, and HR teams to design and implement strategic change, talent development, and performance improvement initiatives while supporting patient-centric outcomes.
 
 
 
 Key Responsibilities
 
 
 
 Organizational Development &amp; Change Management
 
 
 <ul>
 <li>
 Design and lead OD strategies aligned with organizational goals and healthcare delivery priorities
 </li>
 <li>
 Drive enterprise change management initiatives including restructuring, mergers, expansions, and digital transformation
 </li>
 <li>
 Facilitate culture transformation programs that reinforce patient care excellence, safety, and compliance
 
 
 </li>
 </ul>
 Leadership &amp; Talent Development
 
 
 <ul>
 <li>
 Design and implement leadership development frameworks for senior leaders, physicians, and managers
 </li>
 <li>
 Coach executive leaders and high-potential talent on leadership effectiveness and change leadership
 </li>
 <li>
 Oversee succession planning, talent reviews, and leadership capability building
 
 
 </li>
 </ul>
 Performance &amp; Workforce Effectiveness
 
 
 <ul>
 <li>
 Develop performance management frameworks aligned with clinical and operational outcomes
 </li>
 <li>
 Partner with HR and business leaders to improve workforce productivity, engagement, and retention
 </li>
 <li>
 Lead employee engagement surveys, diagnostics, and action planning
 
 
 </li>
 </ul>
 Stakeholder Collaboration
 
 
 <ul>
 <li>
 Partner with clinical leadership, hospital administrators, and corporate teams to align people strategy with business needs
 </li>
 <li>
 Act as a strategic advisor to senior leadership on organizational effectiveness and culture
 </li>
 <li>
 Collaborate with Learning &amp; Development, Talent Management, and HR Operations teams
 
 
 </li>
 </ul>
 Data, Analytics &amp; Governance
 
 
 <ul>
 <li>
 Use workforce analytics, OD diagnostics, and benchmarks to inform decisions
 </li>
 <li>
 Ensure OD initiatives comply with healthcare regulations, labor laws, and accreditation standards
 </li>
 <li>
 Track ROI and effectiveness of OD programs and interventions
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Human Resources, Organizational Development, , Business Administration, or related field
 </li>
 <li>
 Proven experience leading OD initiatives in healthcare or regulated industries
 </li>
 <li>
 Strong expertise in change management, leadership development, and culture transformation
 </li>
 <li>
 Experience working with senior executives and clinical leaders
 </li>
 <li>
 Excellent facilitation, communication, and stakeholder management skills
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 MBA or Master&rsquo;s in Organization Development
 </li>
 <li>
 Certifications in OD, Change Management (e.g., Prosci, Kotter), or Executive Coaching
 </li>
 <li>
 Experience in hospitals, healthcare systems, pharma, or health-tech organizations
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Leadership role with enterprise-level impact
 </li>
 <li>
 Competitive compensation and benefits
 </li>
 <li>
 Opportunity to shape culture and leadership in a healthcare organization
 </li>
 <li>
 Collaborative and purpose-driven work environment
 
 
 </li>
 </ul>
 Interested Candidates can apply on : monica.wassim@coaholding.com
</div>

OD Director

talabat

<div>
 
 
 Who are we?
 
 
 
 Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
 
 
 We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
 
 
 At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.
 
 
 
 
 
 
 Role Summary
 
 
 
 An Operations Manager Dispatch controls the workflow of dispatchers who serve the logistics/supply chain riders. It is their responsibility to ensure all orders are accounted for in each shipment and to ensure each order arrives on time.
 
 
 
 
 
 
 What&rsquo;s On Your Plate?
 
 
 <ul>
 <li>
 Ownership in taking important planning and strategy decisions.
 </li>
 <li>
 Oversee budgeting, reporting, planning, and auditing.
 </li>
 <li>
 Contribute to the development, implementation, and review of procedures in cooperation with regional and central teams.
 </li>
 <li>
 Examine data to identify trends and performance improvement opportunities.
 </li>
 <li>
 Reach set targets by driving the mindset towards the company&rsquo;s values and strategy.
 </li>
 <li>
 Share status updates of the operations with upper management and set action plans for improvements.
 </li>
 <li>
 Build a strong relationship with senior stakeholders.
 </li>
 <li>
 Participating in and contributing to the promotion of the company&rsquo;s culture and encouraging top performance and high morale.
 </li>
 <li>
 Provide strong and inspired leadership for the organization.
 </li>
 <li>
 Plan and review compensation actions.
 </li>
 </ul>
 
 
 
 
 
 What Did We Order?
 
 
 <ul>
 <li>
 Background in BPO and/or E-commerce operations
 </li>
 <li>
 Strong operations management experience
 </li>
 <li>
 Minimum 3 years of people management experience in operations
 </li>
 <li>
 Proven experience managing large-scale and complex operations
 </li>
 <li>
 English proficiency: B1+ or higher
 </li>
 <li>
 Experience handling multi-market / multi-region accounts
 </li>
 <li>
 Six Sigma Green Belt is preferred
 </li>
 </ul>
 
 
</div>

Logistics Operations Manager

مجموعة خليفة القابضة - Khalifa Holding Group

<div>
 
 
 We&rsquo;re Hiring &ndash;
 
 Human Resources Operations Specialist (Senior)
 
 
 
 Work Location:
 
 Benghazi, Libya (On-site)
 
 
 
 Industry:
 
 Construction ( Road &amp; Bridge )
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 
 
 
 We are seeking a highly experienced
 
 Human Resources Operations Specialist (Senior)
 
 to join our team. At
 
 Khalifa Holding Group
 
 , a prominent name in the construction and industrial sectors, we continually expand into global markets.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and execute day-to-day HR operations, including hiring, contracts, employee files, attendance, and leave management.
 </li>
 <li>
 Ensure full compliance with HR policies, procedures, and applicable labour laws.
 </li>
 <li>
 Handle employee relations matters and respond to HR-related inquiries professionally.
 </li>
 <li>
 Prepare and submit periodic HR reports to management.
 </li>
 <li>
 Coordinate with different departments to ensure smooth HR operations.
 </li>
 <li>
 Support payroll processes and ensure accuracy of employee data.
 </li>
 <li>
 Organising, coordinating, reviewing, and ensuring the completeness of employee files.
 </li>
 <li>
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 Minimum
 
 6 years of experience
 
 in HR Operations.
 </li>
 <li>
 Excellent organisational and follow-up skills.
 </li>
 <li>
 Proficiency in HR systems and Microsoft Office applications.
 </li>
 <li>
 Strong communication skills and ability to work under pressure.
 </li>
 <li>
 Excellent English communication skills.
 </li>
 <li>
 </li>
 </ul>
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Be part of a
 
 leading holding group
 
 driving large-scale construction initiatives in Libya.
 </li>
 <li>
 Thrive in a
 
 dynamic and growth-oriented environment
 
 .
 </li>
 <li>
 Enjoy a
 
 competitive salary
 
 , benefits, and
 
 single-status accommodation
 
 .
 </li>
 <li>
 Take advantage of
 
 30 days of
 
 
 paid annual vacation
 
 for a balanced lifestyle.
 </li>
 </ul>
 
 
 ( Salary Is Paid In US Dollars )
 
 
 
 
</div>

Human Resources Operations Senior Specialist

Abou Ghaly Motors

<div>
 
 
 Job Purpose
 
 
 
 The Sales Director is a key member of the senior leadership team, responsible for developing and executing the company's sales strategy to achieve ambitious revenue growth and expand our market share. You will lead, mentor, and build a high performing sales team, oversee all sales activities, and cultivate strong relationships with key clients and strategic partners. The ideal candidate will be a strategic thinker with a proven track record of success in the Egypian transportation or logistics sector and a passion for driving business results.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement a comprehensive, data driven sales strategy aligned with the company's growth objectives.
 </li>
 <li>
 Set and manage sales targets, budgets, and KPIs for the entire sales department.
 </li>
 <li>
 Recruit, train, coach, and lead a high-performing sales team, fostering a culture of success, accountability, and collaboration.
 </li>
 <li>
 Manage Sales Managers, Account Executives, and other sales staff, setting clear goals and conducting regular performance reviews.
 </li>
 <li>
 Personally lead the charge in identifying and securing major new business opportunities and high-value client accounts.
 </li>
 <li>
 Manage the sales department budget effectively, ensuring a strong return on investment.
 </li>
 <li>
 Work closely with the Operations, Marketing, and Finance departments to ensure seamless service delivery and alignment on pricing and strategy.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Marketing, Logistics, or a related field.
 </li>
 <li>
 A minimum of 10-15 years of progressive sales experience, with at least 5-7 years in a senior sales leadership role (e.g., Sales Manager, Head of Sales, Sales Director).
 </li>
 <li>
 Proven experience and a deep understanding of the transportation, logistics, or supply chain industry within Egypt.
 </li>
 <li>
 Quantifiable and verifiable track record of achieving and exceeding sales targets and driving significant revenue growth.
 </li>
 <li>
 Strong, established professional network of contacts within the Egyptian business community (potential clients, industry leaders, etc.).
 </li>
 <li>
 Fluency in both Arabic and English is mandatory.
 </li>
 <li>
 Experience with CRM software (e.g., Salesforce, HubSpot) for pipeline management and reporting.
 </li>
 <li>
 Strong experience in contract negotiation and managing complex tender/RFP processes.
 </li>
 </ul>
</div>

Sales Director - London Cab

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About the Job:
 
 
 
 As a Last Mile Senior Manager, you will oversee last-mile operations through a team of Area Managers,
 
 
 ensuring smooth, efficient, and customer-focused delivery operations. You will set performance
 
 
 standards, monitor results, and drive improvements across your region while fostering a culture of
 
 
 accountability and excellence.
 
 
 
 Job Code:
 
 
 
 2026CAPI-021
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Lead, manage, and coach a team of Area Managers, ensuring optimal performance across multiple shipping hubs in your assigned region
 </li>
 <li>
 Oversee hub operations indirectly through Area Managers, ensuring adherence to company standards, operational KPIs, and customer satisfaction
 </li>
 <li>
 Develop and implement strategies to enhance efficiency, reduce costs, and improve service levels across last-mile delivery operations
 </li>
 <li>
 Review and analyze performance dashboards and reports from Area Managers to identify trends, risks, and opportunities for improvement
 </li>
 <li>
 Set performance targets and hold Area Managers accountable for meeting service-level agreements (SLA) and operational objectives
 </li>
 <li>
 Partner with cross-functional teams (Customer Support, Commercial, Finance, Tech) to ensure smooth coordination and resolution of hub-related issues
 </li>
 <li>
 Lead continuous improvement initiatives in line with company strategy, including automation, process optimization, and cost efficiency
 </li>
 <li>
 Act as the escalation point for critical operational issues that Area Managers cannot resolve
 </li>
 <li>
 Ensure compliance with company policies, safety regulations, and hub documentation standards across all locations
 </li>
 <li>
 Drive a culture of accountability, customer focus, and operational excellence within the last-mile function
 </li>
 <li>
 Prepare and deliver weekly/monthly reports on performance, challenges, and improvement plans to the Operations Director/Head of Logistics
 
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 10+ years of experience in logistics, last-mile delivery, or e-commerce operations
 </li>
 <li>
 Proven track record in equivalent roles and delivering results in a fast-paced logistics or shipping environment
 </li>
 <li>
 Strong knowledge of last-mile operations, hub management, and delivery SLA optimization
 </li>
 <li>
 Excellent leadership, people management, and coaching skills, with experience managing large, diverse teams
 </li>
 <li>
 Data-driven with strong analytical and reporting skills; able to interpret KPIs and drive continuous improvement
 </li>
 <li>
 Strategic mindset with hands-on problem-solving ability
 </li>
 <li>
 Strong decision-making skills and ability to perform under pressure while meeting deadlines
 </li>
 <li>
 Bachelor&rsquo;s degree in Logistics, Supply Chain, Business Administration, or a related field
 </li>
 <li>
 Proactive, results-oriented, and adaptable leader with a focus on delivering excellence in customer experience
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Last Mile Senior Manager

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