operations associate

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assistant manager

operations manager assistant

Epsilon

<div>
 
 
 About Business Unit:
 
 
 
 
 
 
 SaaSOps leads post-production support and the overall experience of Epsilon PeopleCloud products for our global clients. This function is responsible for product support, incident management, managed operations and the automation of processes. The team has successfully incubated and mainstreamed Site Reliability Engineering (SRE) as a practice, to ensure reliable product operations on a global scale. Plus, the team is actively leading the adoption of AI in operations (AIOps) and recently launched AI-driven self-service capabilities to enhance operational efficiency and improve client experiences.
 
 
 
 
 
 We are seeking a highly motivated and skilled People/Operations Manager to join our Epsilon People Cloud Customer Client Delivery Team. The main objective of this role is to drive customer delight through high-quality, value driven service delivery and robust operational management.
 
 
 
 
 
 
 Why we are looking for you?
 
 
 
 
 
 
 As an
 
 Operations Manager
 
 , you will be responsible for
 
 end-to-end support
 
 of Epsilon product solutions. You will oversee
 
 client delivery
 
 , manage
 
 production operations
 
 , and lead
 
 people management
 
 efforts to ensure optimal team performance and client satisfaction.
 
 
 This role requires collaboration with cross-functional teams to review
 
 production incidents
 
 , coordinate
 
 issue resolution
 
 and
 
 root cause analyses (RCA)
 
 , and ensure alignment to
 
 Service Level Agreements (SLAs)
 
 . A solid foundation in the
 
 ITIL framework
 
 is essential, as the role covers multiple service management functions.
 
 
 
 
 
 
 What will you do?
 
 
 
 
 
 <ul>
 <li>
 Provide
 
 oversight for client delivery
 
 and ensure successful execution of services in alignment with SLAs.
 </li>
 <li>
 Lead and manage production support processes including
 
 incident management
 
 ,
 
 problem management
 
 , and
 
 defect tracking
 
 .
 </li>
 <li>
 Coordinate with internal teams and stakeholders for
 
 issue resolution
 
 and delivery escalations.
 </li>
 <li>
 Drive the
 
 release and deployment process
 
 , ensuring seamless transition of new features and fixes to production.
 </li>
 <li>
 Handle
 
 client service requests
 
 , ensuring timely and accurate responses aligned with customer expectations.
 </li>
 <li>
 Manage periodic
 
 Product upgrades, Production Maintenance
 
 , Data Compliances, Vulnerability Management etc.
 </li>
 <li>
 Review &amp; oversee
 
 functional, regression and exploratory testing
 
 activities post any production changes.
 </li>
 <li>
 Manage
 
 transition activities
 
 , ensuring new clients or projects are onboarded effectively.
 </li>
 <li>
 Lead
 
 service validation and reporting
 
 to monitor performance and identify areas for improvement.
 </li>
 <li>
 Champion
 
 knowledge management
 
 practices to build team capability and reduce repeat issues.
 </li>
 <li>
 Identify and implement
 
 Continuous Service Improvement (CSI)
 
 initiatives to enhance service quality and efficiency.
 </li>
 <li>
 Lead
 
 people management
 
 responsibilities including performance management, team development, and engagement.
 </li>
 </ul>
 
 
 
 
 
 What will you enjoy in this role?
 
 
 
 
 
 <ul>
 <li>
 
 Drive Efficiency Improvements
 
 : Contribute to and plan initiatives focused on improving operational efficiency through
 
 cross-training
 
 ,
 
 knowledge management
 
 , and
 
 process optimization
 
 .
 </li>
 <li>
 
 Identify Automation Opportunities
 
 : Proactively
 
 identify and implement automation solutions
 
 to reduce manual effort, minimize errors, and enhance overall performance.
 </li>
 <li>
 
 Foster Self-Development
 
 : Commit to personal growth by actively exploring new learning opportunities through both
 
 formal training programs
 
 and
 
 informal development channels
 
 .
 </li>
 <li>
 
 Promote Employee Engagement
 
 : Actively participate in and encourage team involvement in
 
 organizational initiatives
 
 and
 
 employee engagement activities
 
 to foster a positive work environment.
 </li>
 <li>
 
 Support Talent Acquisition &amp; Development
 
 : Contribute to
 
 hiring efforts
 
 and lead or support
 
 skill enhancement initiatives
 
 that build team capabilities and future readiness.
 </li>
 <li>
 
 Champion Continuous Improvement
 
 : Make a meaningful impact by
 
 challenging the status quo
 
 constructively, identifying areas for improvement, and recommending practical, innovative solutions that benefit the team and Epsilon as a whole.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Proven experience in
 
 Operations Management
 
 ,
 
 Client Delivery
 
 , or similar roles in a service driven environment.
 </li>
 <li>
 Solid understanding of
 
 ITIL processes
 
 and standard methodologies.
 </li>
 <li>
 Demonstrated ability to manage
 
 production support operations
 
 , including incident and problem management.
 </li>
 <li>
 Effective leadership skills with a track record of
 
 managing teams
 
 , including performance reviews and career development.
 </li>
 <li>
 Exceptional
 
 communication
 
 ,
 
 collaboration
 
 , and
 
 problem-solving
 
 abilities.
 </li>
 <li>
 Experience coordinating with
 
 cross-functional and geographically distributed teams
 
 .
 </li>
 </ul>
 
 
 Preferred Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Educational Qualifications &ndash; bachelor&rsquo;s or master&rsquo;s degree in computer science
 </li>
 <li>
 Experience Level &ndash; 10-12 Years (IT Service Delivery/Operations MGMT)
 </li>
 <li>
 ITIL Foundation, Project Management or higher certification.
 </li>
 <li>
 Experience in SaaS/Cloud-based environments or enterprise-level service delivery.
 </li>
 <li>
 Exposure to customer relationship management and stakeholder engagement in a client-facing role.
 </li>
 <li>
 Solid Technical Background in L1, L2, and L3 Application Support, with a deep understanding of production operations and issue resolution across support tiers.
 </li>
 <li>
 Proven Experience in Transitioning production operations activities, including knowledge transfer, process handover, and steady-state setup.
 </li>
 </ul>
 
 Familiarity with:
 
 <ul>
 <li>
 
 ETL processes
 
 </li>
 <li>
 
 Cloud environments
 
 ,
 
 data centres
 
 , and
 
 network/infrastructure components
 
 </li>
 <li>
 
 Business Continuity Planning (BCP)
 
 strategies
 </li>
 <li>
 Proficient in
 
 Microsoft Office tools
 
 for documentation, reporting, and stake-holder communication.
 </li>
 <li>
 Working knowledge of at least one leading
 
 ITSM (IT Service Management) platform
 
 such as
 
 ServiceNow
 
 ,
 
 BMC Remedy
 
 or equivalent.
 </li>
 </ul>
 
 
 Personal Attributes:
 
 
 
 
 
 <ul>
 <li>
 Demonstrates professionalism and integrity in all interactions and decisions.
 </li>
 <li>
 A self-starter with a proactive mindset and strong sense of ownership.
 </li>
 <li>
 Possesses excellent verbal and written communication skills in English.
 </li>
 <li>
 Highly organized, with proven ability to coordinate and manage tasks across multiple team members and stake-holders.
 </li>
 <li>
 Committed to continuous learning and fostering both individual and team development.
 </li>
 <li>
 Adaptable and agile, able to quickly respond to changes in technology and business requirements.
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to diagnose issues and propose effective solutions.
 </li>
 </ul>
 
 
</div>

Operations Manager

Meesho

<div>
 
 About The Team
 
 
 
 With almost 4 Lakh entrepreneurs aboard the Meesho app, we are all set to democratize internet commerce for everyone in India. Our primary responsibility, as the Business org, is to actively drive this mission from the frontlines. As an Associate Operations, you will play a huge role in driving growth for all sellers in the platform by enabling them to participate in the various promotional constructs within Meesho like Sale, Deals and Loyalty programs.
 
 
 Our team holds end-to-end responsibility to source right selections, discounts, catalogs, products for all these events. You will be working closely with an Associate - Ops, Key Account Managers(KAMs) and Business Analysts to achieve this under the guidance of a Program Manager and the Director of MTU/ATU charter.
 
 
 Beyond this there will be cross pod functionality with the Product, Tech, Pricing, Supplier Growth, User Growth, and Fulfillment &amp; Experience teams to achieve our 10x levers.
 
 
 We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions.
 
 
 
 About The Role
 
 
 
 We are looking for a dynamic, self-starting, result oriented Associate Operations who can display strong execution skills along with good business process understanding to ensure that our business KRs are met.
 
 
 As Associate Operations, you will be required to make and execute a plan for enabling our sellers to participate in our promotional constructs like sale, deals and loyalty programs. You will also play an instrumental role in enabling our KAMs/agencies to deliver the bar-raising performance every time. Operational excellence, problem solving and defining SOPs are some of the key responsibilities of this role.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Mentor, motivate &amp; provide direction to a team of KAMs
 </li>
 <li>
 Advocate Meesho&rsquo;s values &amp; principles across your team
 </li>
 <li>
 Work with central teams to ensure we achieve the targets for our sale, deals and loyalty programs
 </li>
 <li>
 Develop robust processes for smooth execution of all critical tasks
 </li>
 <li>
 Define KRA's &amp; goals for the team and individuals
 </li>
 <li>
 Compile and evaluate metrics for success assessment of individual and team level tasks
 </li>
 <li>
 Communicate priorities and key decisions with stakeholders with your excellent verbal, written &amp; visual communication skills.
 </li>
 <li>
 Drive higher supplier engagement and quick problem resolution through effectively guiding your team
 </li>
 <li>
 Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes
 </li>
 <li>
 Influence strategic decisions across the organization by earning the trust of your stakeholders
 </li>
 <li>
 Effectively use quantitative &amp; qualitative data to drive decisions &amp; measure success
 </li>
 <li>
 Helps define short &amp; medium term goals, design execution roadmap and set team priorities that align with company&rsquo;s overall strategic goals
 
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 BE/B. Tech from premier institutes
 </li>
 <li>
 MBA preferred. 1-3 years of overall experience with at least 1+ years in leading teams
 </li>
 <li>
 Experience in Handling Category is an add-on
 </li>
 <li>
 Experience with startups and fast-paced environments is an added advantage
 </li>
 <li>
 Experience in using Microsoft Excel and Google Sheets to analyze data and build POV
 </li>
 <li>
 Demonstrated ability to think strategically and tactically
 </li>
 <li>
 Deep understanding of business and customers
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Proven ability to lead the team and manage relevant stakeholders
 </li>
 <li>
 Proven skills in driving problems to solutions and opportunities
 </li>
 </ul>
</div>

Operations Associate

Stripe

<div>
 Who We Are Stripe is a financial infrastructure platform for businesses. Millions of companies&mdash;from the world&rsquo;s largest enterprises to the most ambitious startups&mdash;use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone&rsquo;s reach while doing the most important work of your career.
 
 
 
 About The Team
 
 
 
 Stripe's global legal operations team is dedicated to delivering an exceptional support experience for legal entities, law firms, and government agencies reporting compliance violations and policy non-adherence. The team plays a vital role in managing and ensuring compliance with various legal requests and requirements that Stripe users must regularly follow.
 
 
 What You&rsquo;ll Do Stripe is launching Stripe Delivery Centers - a global team to design, implement and grow Stripe&rsquo;s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe&rsquo;s growth. If you like challenging, scaled problems and are interested in helping users feel secure and supported while they navigate their complaints - let us know!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Review and validate reports of violations flagged by various agencies while ensuring compliance to law and regulatory board.
 </li>
 <li>
 Support users' concerns and provide exceptional customer service.
 </li>
 <li>
 Analyze current processes and initiate changes aimed at scaling operations and enhancing user experience.
 </li>
 <li>
 Respond to reports submitted by legal and government entities via email.
 </li>
 <li>
 Collaborate closely with other Stripe teams to enhance product offerings and improve messaging around new products and features.
 </li>
 <li>
 Gather unique insights into how thousands of businesses using Stripe operate and scale.
 </li>
 <li>
 Gain a comprehensive understanding of Stripe's operations from the ground up and contribute to the organization's future impact.
 </li>
 <li>
 Play a key role in establishing a new team and fostering an operational culture at Stripe.
 </li>
 <li>
 Partner with global operations specialists or business process owners to manage critical workflows effectively.
 
 
 
 </li>
 </ul>
 Who You Are
 
 
 We&rsquo;re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
 
 
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 You have a user first mindset and are energized by the challenge of solving difficult problems
 </li>
 <li>
 You have excellent communication skills, both written and verbally
 </li>
 <li>
 You excel in critical thinking and problem solving
 </li>
 <li>
 You might have close to 1 to 3 years of experience in customer service or internal/external user-facing operations
 </li>
 <li>
 You enjoy learning about products and processes, you are an organized, self-starter with passion for finding solutions to our user&rsquo;s challenges
 </li>
 <li>
 You are able to identify opportunities to improve operational efficiency
 </li>
 <li>
 You have a process-oriented mindset and ability to get things done
 </li>
 <li>
 You enjoy working in an in-office environment with strong cross team collaboration and support
 </li>
 <li>
 You are able to prioritize and enjoy working in a dynamic space
 </li>
 <li>
 You are humble and have a proven track record for working well across teams and with external partners
 
 
 
 </li>
 </ul>
 In-office expectations
 
 
 Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
 
 
 Pay and benefits
 
 
 Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.
</div>

TerraTern

<div>
 
 About Terratern
 
 
 
 Terratern is the fastest growing Global Talent Mobility Solution, dedicated to guiding clients through seamless relocation journeys. We offer personalized visa assistance, job search support, and comprehensive resources to empower individuals pursuing opportunities abroad. Our commitment to client satisfaction and transparency ensures a smooth, reliable experience at every step of the immigration process.
 
 
 
 Job Overview
 
 
 
 The Operations Manager will be responsible for overseeing the daily operations of Terratern's visa, job assistance, and customer success teams. This role ensures that all processes are optimized, customer issues are resolved efficiently, and teams deliver exceptional service. The ideal candidate will bring previous experience in travel, immigration, or related fields, with strong leadership and problem-solving skills.
 
 
 Key Responsibilities
 
 
 
 Team Management
 
 
 
 <ul>
 <li>
 Provide leadership, mentorship, and training to team members to ensure a high level of performance and productivity.
 </li>
 <li>
 Conduct regular performance evaluations and provide constructive feedback to team members.
 
 
 </li>
 </ul>
 
 Visa Processing &amp; Job Assistance
 
 
 
 <ul>
 <li>
 Supervise and ensure accurate visa filing and job assistance services are provided to clients in a timely manner.
 </li>
 <li>
 Ensure compliance with immigration laws, rules, and company procedures during the visa process.
 </li>
 <li>
 Guide the teams in addressing client needs related to visa applications and job placement services, ensuring high-quality support.
 
 
 </li>
 </ul>
 
 Customer Success &amp; Escalation Handling
 
 
 
 <ul>
 <li>
 Manage escalations from customers and resolve issues quickly, efficiently, and professionally.
 </li>
 <li>
 Develop strategies to improve customer satisfaction, minimize complaints, and enhance the client experience.
 </li>
 <li>
 Serve as the point of contact for escalated issues, providing solutions and ensuring effective communication with clients.
 
 
 </li>
 </ul>
 
 Process Optimization
 
 
 
 <ul>
 <li>
 Evaluate and improve operational processes, streamlining workflows to ensure efficiency and reduce processing time
 </li>
 <li>
 Identify and implement improvements to streamline processes and increase efficiency.
 </li>
 <li>
 Oversee the entire customer journey, from onboarding to escalation handling, ensuring high CSAT and NPS scores.
 </li>
 <li>
 Evaluate and improve ops using AI tools and simple automations (Zapier/n8n/Make/RPA) to remove manual steps and cut turnaround time.
 
 
 </li>
 </ul>
 
 Reporting &amp; Compliance
 
 
 
 <ul>
 <li>
 Monitor key performance indicators (KPIs) for teams and report on operational performance regularly.
 </li>
 <li>
 Ensure that all client interactions, visa documentation, and job placements comply with relevant immigration laws and company policies.
 </li>
 <li>
 Ensure that the company meets service level agreements (SLAs) and operational targets.
 
 
 </li>
 </ul>
 
 KPI (Key Performance Indicators)
 
 
 
 <ul>
 <li>
 Timely and accurate visa filing
 </li>
 <li>
 Client satisfaction (CSAT &amp; NPS scores)
 </li>
 <li>
 Resolution time for escalated issues
 </li>
 <li>
 SLA adherence
 </li>
 <li>
 Process improvement milestones
 </li>
 <li>
 Team performance metrics
 
 
 </li>
 </ul>
 
 Eligibility
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Proven experience in managing teams in a fast-paced environment
 </li>
 <li>
 Previous experience in the travel, immigration, or customer service industry is highly desirable
 </li>
 <li>
 A strong understanding of visa processing and job assistance services is a plus
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong leadership and people management skills
 </li>
 <li>
 Strategic thinking to develop and implement long-term operational strategies
 </li>
 <li>
 Excellent problem-solving abilities and experience handling escalations
 </li>
 <li>
 Exceptional communication and interpersonal skills
 </li>
 <li>
 Detail-oriented with a focus on compliance and accuracy
 </li>
 <li>
 Ability to manage multiple tasks and prioritize effectively in a high-pressure environment
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Engineering, or a related field
 </li>
 <li>
 Certification or training in immigration services or travel management is a plus
 
 
 </li>
 </ul>
 Why Join Terratern?
 
 
 Joining TerraTern puts you in a mission-driven organisation that is changing lives. Here&rsquo;s what makes us unique:
 
 
 <ul>
 <li>
 Impactful Work: Assist individuals in achieving their global mobility goals by guiding them through the entire process.
 </li>
 <li>
 Professional Growth: Learn from our industry experts and get access to continuous training about the latest immigration trends and policies.
 </li>
 <li>
 Entrepreneurial Culture: You have authority and ownership in your role. Share ideas, try new solutions and more.
 </li>
 <li>
 Work-Life Balance: Hybrid work arrangements that take care of your well-being.
 </li>
 <li>
 Collaborative Environment: Be part of an enthusiastic team eager for collaboration and excellence
 
 
 </li>
 </ul>
 Skills: immigration,teams,operations,management,leadership
</div>

Hiresquad Resources

<div>
 
 
 
 Leading BPO in Bengaluru
 
 
 
 
 
 
 Hiring for Operations Manager
 
 
 
 
 
 
 Must be Ops Manager On papers in International BPO
 
 
 
 
 
 
 Experience in International Voice Process is Mandatory
 
 
 
 
 
 
 Must be strong in Operations Matrices
 
 
 
 
 
 
 Over All Experience 8+ Years
 
 
 
 
 
 
 Mode of Interview- Virtual
 
 
 
 
 
 
 CTC UPTO 14LPA
 
 
 
 
 
 
 Work From Office
 
 
 
 
 
 
 Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123
 
 
 
 
 
 
 
 Essential Functions/Core Responsibilities
 
 
  Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
 
 
  Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
 
 
  Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization&rsquo;s policies and applicable legal requirements
 
 
  Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
 
 
  Create and maximize relationships with client partners
 
 
  Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
 
 
  Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
 
 
  Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
 
 
  Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
 
 
  Attend business reviews with the client
 
 
  Handle a team of team leaders, Assistant Manager, Deputy Managers
 
 
 
 
 
 Candidate Profile
 
 
  Associate degree in related field with more than eight years of experience (with at least two years of Progressive Management Experience) preferred
 
 
  Candidate should have experience in International Voice Process
 
 
  Minimum 1+ year Experience as Operations Manager
 
 
  Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
 
 
  Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
 
 
  Work well under pressure and follow through on items to completion while maintaining professional demeanor
 
 
  Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
 
 
  Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
 
 
  Demonstrated ability to mentor, coach and provide direction to a team of employees
 
 
  Willingness to work a flexible schedule
 
 
 
 
 
 
 Qualification: Graduate
 
 
 
 
 Incase Interested then mail your cv at simmi@hiresquad.in or call at 8467054123
 
 
</div>

Operations Manager//Voice Process//BPO

Zoca

<div>
 
 About Zoca
 
 
 
 Zoca is a fast-growing local business marketing platform that helps salons, spas, and wellness businesses attract, convert, and retain more clients through AI-powered tools. Backed by real-time data and automation, we simplify growth for beauty professionals.
 
 
 
 Location:
 
 Koramangla Bangalore, Karnataka
 
 
 We are seeking a highly organized and detail-oriented
 
 Operations Associate
 
 to join our fast-growing team at ZOCA. You will play a key role in ensuring the seamless execution of our operations, leveraging your skills in data management, workflows, and process improvement. Proficiency in
 
 Excel
 
 is required, and familiarity with
 
 SQL
 
 is a valuable bonus. As part of a dynamic company backed by
 
 top-tier venture capital firms
 
 , you&rsquo;ll have the opportunity to grow in a fast-paced environment driven by innovation and cutting-edge AI products.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Daily operations
 </li>
 <ul>
 <li>
 Onboard clients through AI powered workflows
 </li>
 <li>
 Use Excel to analyze data, generate reports, and support decision-making.
 </li>
 <li>
 Streamline and optimize workflows for greater efficiency
 </li>
 <li>
 Create and maintain dashboards to track key operational metrics
 </li>
 </ul>
 <li>
 Cross-functional Collaboration:
 </li>
 <ul>
 <li>
 Work with product &amp; customer success teams to ensure smooth coordination and execution of operational tasks
 </li>
 <li>
 Provide support for process improvements and project management initiative
 </li>
 </ul>
 <li>
 Data Management and Automation:
 </li>
 <ul>
 <li>
 Assist in extracting, cleaning, and organizing data for better insights and decision-making
 </li>
 <li>
 Conduct audits and checks to maintain data accuracy
 </li>
 <li>
 Resolve discrepancies in data or processes proactively
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience: 0-2 years
 </li>
 <li>
 Technical Skills:
 </li>
 <ul>
 <li>
 Advanced proficiency in Microsoft Excel (e.g., VLOOKUP, Pivot Tables, Data Validation).
 </li>
 <li>
 Basic knowledge of SQL is highly desirable.
 </li>
 <li>
 Familiarity with AI-powered tools or workflow management platforms is a plus.
 </li>
 </ul>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Ability to work independently in a fast-paced environment.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Work with an innovative company leveraging AI-powered solutions to drive growth for businesses.
 </li>
 <li>
 Backed by top-tier venture capital firms, we are building cutting-edge technologies to transform industries.
 </li>
 <li>
 Join a supportive team focused on personal and professional development in a fast-paced, high-growth environment.
 
 
 </li>
 </ul>
 
 Work Culture
 
 
 
 This is a
 
 work-from-office
 
 role based in
 
 Koramangala, Bengaluru
 
 , with
 
 alternate Saturdays working
 
 as part of our weekly schedule
 
 
 Skills: operations,analysis reports,advanced excel skills,excel,data,management,analytical skills
</div>

Livspace

<div>
 
 
 Hi Connections!!
 
 
 
 
 
 
 
 Livspace #hiringalert
 
 
 
 
 
 
 
 About Livspace :
 
 
 
 
 
 
 Livspace is Building the world's first end-to-end interior design platform out of India. We&rsquo;re India's top online home improvement &amp; interior destination for consumers and the world &amp; first design automation platform for designers.
 
 
 
 
 
 
 Profile: Territory Assistant Manager - Designer
 
 
 
 
 Location: Bangalore
 
 
 
 
 Years of Experience: 3 - 5 Years
 
 
 
 
 
 
 
 About the Role
 
 
 
 In the role of a Territory Assistant Manager - Design, you will manage a Team of 10 to 12 Livpreneurs and Designers. You will be responsible to predict and track the number of projects which are pushed from Designing into production which accounts for your monthly revenue target.
 
 
 
 
 <ul>
 <li>
 Mentor Livpreneurs &amp; their respective team for design (technical and aesthetic) skills.
 </li>
 <li>
 Responsible to maintain a good customer experience throughout the designing process.
 </li>
 <li>
 Responsible to make every Livpreneur successful.
 </li>
 <li>
 Design NPS - You will be responsible to ensure high Net Promoter Surveys (ideally 9/10) constantly.
 </li>
 <li>
 You will work with the core team to constantly provide insights to improve processes and products.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements -
 
 
 
 
 
 <ul>
 <li>
 Graduation / Diploma in Interiors.
 </li>
 <li>
 3+ years of work experience as a Designer/Senior Designer.
 </li>
 <li>
 Strong Interior Designing/Architecture background is a must.
 </li>
 <li>
 Excellent Knowledge of 2D and 3D software in the interior industry ( AutoCAD, SketchUp, etc).
 </li>
 <li>
 Prior team management experience would be an advantage.
 </li>
 <li>
 Good communication and presentation skills are mandatory.
 </li>
 <li>
 Must have done 10 to 15 Design Projects from design and build side.
 </li>
 <li>
 Strong leadership and people skills.
 </li>
 <li>
 Extremely high level of ownership around targets.
 </li>
 </ul>
 
 
</div>

Business  Manager - Design

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294 operations manager assistant jobs IN Mangaluru

Operations Manager

Operations Associate

Operations Associate

Operations Manager

Operations Manager//Voice Process//BPO

Operations Associate

Business Manager - Design