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real estate sales manager (off-plan) Jobs in Dubai

real estate sales manager (off-plan)

account executive - middle east Jobs in Dubai

account executive - middle east

operations manager contact center real estate bilingual english arabic

Concentrix

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic) Apply NowJob Title:Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)Job DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Essential Functions/Core Responsibilities • Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed• Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)• Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements• Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)• Create and maximize relationships with client partners• Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance• Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching• Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner• Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement• Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements• Attend business reviews with the client• Handle a team of team leaders Candidate Profile • Bachelor Degree in related field with more than 3 years of experience.• Call center experience within real estate sector preferred• Bilingual English (B2 + level ) and Arabic speaker .• Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal• Work well under pressure and follow through on items to completion while maintaining professional demeanor• Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates• Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment• Demonstrated ability to mentor, coach and provide direction to a team of employees• Willingness to work a flexible schedule Career Framework Role Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.Location:ARE Dubai - Property# BCB2 515, Dubai CommerCityLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsApply Now

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)

<div>
 Job Title:
 
 
 Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)
 
 
 
 Job Description
 
 
 
 The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
 
 
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
 </li>
 <li>
 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
 </li>
 <li>
 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization&rsquo;s policies and applicable legal requirements
 </li>
 <li>
 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
 </li>
 <li>
 Create and maximize relationships with client partners
 </li>
 <li>
 Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
 </li>
 <li>
 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
 </li>
 <li>
 Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
 </li>
 <li>
 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
 </li>
 <li>
 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
 </li>
 <li>
 Attend business reviews with the client
 </li>
 <li>
 Handle a team of team leaders
 
 
 </li>
 </ul>
 Candidate Profile
 
 
 <ul>
 <li>
 Bachelor Degree in related field with more than 3 years of experience.
 </li>
 <li>
 Call center experience within real estate sector preferred
 </li>
 <li>
 Bilingual English (B2 + level ) and Arabic speaker .
 </li>
 <li>
 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
 </li>
 <li>
 Work well under pressure and follow through on items to completion while maintaining professional demeanor
 </li>
 <li>
 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
 </li>
 <li>
 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
 </li>
 <li>
 Demonstrated ability to mentor, coach and provide direction to a team of employees
 </li>
 <li>
 Willingness to work a flexible schedule
 
 
 </li>
 </ul>
 Career Framework Role
 
 
 Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.
 
 
 Disclaimer
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Location:
 
 
 ARE Dubai - Property# BCB2 515, Dubai CommerCity
 
 
 Language Requirements:
 
 
 Time Type:
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1581852
 
</div>

<div>
 Job Title:
 
 
 Quality Analyst - Contact Center ( Bilingual - English/ Arabic )
 
 
 
 Job Description
 
 
 
 PREFERRED CANDIDATE QUALIFICATIONS &ndash;
 
 
 <ul>
 <li>
 CURRENTLY AVAILABLE IN THE UAE.
 </li>
 <li>
 CAN JOIN IMMEDIATELY.
 
 
 </li>
 </ul>
 As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customers&rsquo; experience as they interact with your customer service advisors through inbound and outbound calls, email, chat, and social media responses. As they do, you compare it against the Company&rsquo;s standards of performance &mdash;a Scorecard. This may include assessing Advisors&rsquo; demeanor, technical accuracy, customer service performance, and conformity to company policies/procedures and regulatory guidelines. You would use a quality monitoring system to compile and track performance and provides actionable data and feedback to call center advisors, coaches and managers as well as to various internal support groups, as requested. You may be called upon to deliver effective coaching to contact center advisors, are expected to participate in call calibration sessions on an ongoing basis and have a pivotal role to play in call center QA and training.
 
 
 Without your expertise, the management team may not understand where it&rsquo;s going wrong and struggle to achieve the level of service to which it has agreed with the client.
 
 
 You may also be called upon to perform as a Customer Service Advisor and may take or make customer service calls, mentor other Customer service advisors and model live call behaviors and skills.
 
 
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email.
 </li>
 <li>
 Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners).
 </li>
 <li>
 Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices.
 </li>
 <li>
 Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes.
 </li>
 <li>
 Maintains strong program knowledge base; basic understanding of client products, services and/or program strategies.
 </li>
 <li>
 Makes recommendations for enhancements to training, processes or other areas to improve performance, removes customer effort and enhance the overall employees&rsquo; and customers&rsquo; experience.
 </li>
 <li>
 Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.).
 </li>
 <li>
 Prepare reports capturing service quality trends and variances for the team / department.
 
 
 </li>
 </ul>
 
 CANDIDATE PROFILE
 
 
 
 You have outstanding customer service skills, dedication and commitment to provide exceptional customer care to the program assigned. You are process and compliance driven, well-organized are able to listen intently, demonstrate understanding, and participate in the generation of solutions.
 
 
 <ul>
 <li>
 2+ years&rsquo; experience in a contact center environment with at least 1 year as a Quality reviewer, monitoring calls and providing feedback preferably for an inbound (voice) program preferably in real estate / travel sector.
 </li>
 <li>
 A bilingual fluent English and Arabic speaker (ability to write, listen and speak needed).
 </li>
 <li>
 Strong Communication and Interpersonal skills.
 </li>
 <li>
 Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
 </li>
 <li>
 Passion for management and review of all quality issues to include training, customer service, communication, workflow, reporting, SLA&rsquo;s, coaching, appraisals, etc.
 </li>
 <li>
 Flexible to work in any schedule, nights, days and weekends with varying shifts or when covering another Quality Analyst as back-up.
 </li>
 <li>
 Empathetic approach and mindset.
 </li>
 <li>
 Genuine curiosity and desire to understand and to know why.
 </li>
 <li>
 Proficiency with technology, especially computers, software applications, and phone systems.
 </li>
 <li>
 Comfortable in working with individuals and team/s remotely.
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Location:
 
 
 ARE Dubai - Property# BCB2 515, Dubai CommerCity
 
 
 Language Requirements:
 
 
 Arabic (Required), English (Required)
 
 
 Time Type:
 
 
 Full time
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1581849
 
</div>

Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

MIEYAR REAL ESTATE

Job Title: Bilingual Content Creator &amp; Copywriter &amp; Content Writer &amp; Branding Manager Experience: Real Estate Industry Years of Experience: *1 Year Minimum* Location: Remote/On-site/Hybrid Job Type: Full-time/Part-time/FreelanceAbout the Role:We&rsquo;re looking for a creative and fluent English &amp; Arabic Content Creator and Copywriter to develop engaging, culturally relevant content for our brand. You&rsquo;ll craft compelling copy for social media, websites, marketing campaigns, and more&mdash;ensuring consistency in tone and style across both languages.Key Responsibilities:<ul><li>Write, edit, and proofread high-quality content in English and Arabic (blogs, social media posts, ads, emails, scripts, etc.).</li><li>Adapt messaging to resonate with diverse audiences in both languages.</li><li>Collaborate with design and marketing teams to align content with visuals.</li><li>Optimize content for SEO and audience engagement.</li><li>Stay updated on industry trends and cultural nuances in both markets.</li></ul>Requirements:<ul><li>Fluent in English and Arabic (written and spoken).</li><li>Proven experience in content creation, copywriting, or digital marketing.</li><li>Strong understanding of cultural nuances in MENA and English-speaking markets.</li><li>Creativity, attention to detail, and ability to meet deadlines.</li><li>Portfolio showcasing bilingual work (preferred).</li><li>Well spoken in front of the camera and have a lot of confidence</li></ul>Nice to Have:<ul><li>Experience with SEO, social media management, or translation.</li><li>Knowledge of industry tools (e.g., Canva, CMS platforms).</li></ul>Why Join Us?<ul><li>Opportunity to shape brand voice in multiple markets.</li><li>Collaborative and dynamic work environment.</li><li>Build your own branding.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>If you are qualified send a letter and CV to the email, we will sort it out fast.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Content Creator

Centura

Job Title: Real Estate Manager Location: Dubai, UAERole Overview: We are seeking an experienced Real Estate Manager to lead our real estate division. The ideal candidate will manage a team of agents, ensure RERA compliance, drive sales growth, and collaborate with developers and marketing teams.Key Responsibilities:<ul><li>Lead, train, and supervise a team of 10+ real estate agents.</li><li>Set and monitor sales targets and KPIs.</li><li>Support agents in deal closing and client negotiations.</li><li>Manage property listings, marketing activities, and CRM operations.</li><li>Ensure compliance with RERA and company policies.</li><li>Collaborate with the marketing team on campaigns and promotional initiatives.</li></ul>Requirements:<ul><li>Minimum 5 years of real estate experience in Dubai, with managerial exposure.</li><li>RERA certification is mandatory.</li><li>Proven leadership and sales performance record.</li><li>Fluent in English; Arabic is an advantage.</li><li>Organized, proactive, and results-driven professional.</li></ul>Job Type: Full-timePay: AED15,000.00 - AED20,000.00 per month

Real Estate Manager

Amazon real

Amazon Real Estate is looking for a Sales Manager to lead and inspire a high-performing sales team specializing in off-plan and secondary sales.Requirements<ul><li>Minimum 3 years of Real Estate Sales Manager experience in Dubai (off-plan &amp; secondary market).</li><li>RERA Certified &ndash; mandatory.</li><li>Proven track record in achieving and exceeding sales targets.</li><li>Strong leadership and team management experience.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Fluency in English (Arabic or other languages is an advantage).</li></ul>Key Responsibilities<ul><li>Lead, train, and motivate a team of real estate agents to achieve sales targets.</li><li>Oversee daily sales operations and monitor performance.</li><li>Develop and execute effective off-plan and secondary sales strategies.</li><li>Build and maintain strong relationships with top developers (Emaar, DAMAC, Sobha, Nakheel, etc.).</li><li>Stay updated on new project launches, pricing, and market trends.</li><li>Drive lead management, conversion optimization, and client satisfaction.</li><li>Ensure compliance with RERA regulations and internal company standards.</li></ul>Skills &amp; Attributes<ul><li>Leadership and mentoring ability.</li><li>Strategic sales planning and execution.</li><li>Strong network within the Dubai real estate market.</li><li>Exceptional negotiation and closing skills.</li><li>Organized, analytical, and self-motivated personality.</li></ul>If you&rsquo;re ready to take the next step in your real estate career and lead a top-tier sales team to success, apply now and be part of Amazon Real Estate&rsquo;s growth story.Job Type: Full-timePay: From AED8,000.00 per monthExperience:<ul><li>Real Estate: 3 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Sales Manager – Real Estate | Dubai

404 Luxury trnasport 

Job Opportunity: Real Estate Administrative Assistant &ndash; DubaiCompany: Golden Key Real Estate LLC Location: Dubai, UAE Employment Type: Full-TimeAbout Us: We are a growing real estate company in Dubai, specializing in property management, sales, and leasing. We are looking for a highly organized and proactive Administrative Assistant to support our daily operations and ensure smooth workflow across all departments.Key Responsibilities:<ul><li>Handle day-to-day administrative tasks, emails, and documentation.</li><li>Prepare tenancy contracts, Ejari, NOCs, and other real estate-related paperwork.</li><li>Coordinate property viewings, schedule client appointments, and assist agents.</li><li>Maintain and update property listings on portals (Property Finder, Bayut, etc.).</li><li>Manage incoming calls, customer inquiries, and follow-ups.</li><li>Organize digital and physical files (tenancy agreements, client documents, payments).</li><li>Support the sales and leasing team with documentation and CRM updates.</li><li>Prepare basic reports, spreadsheets, and maintain office inventory.</li><li>Assist in marketing tasks such as posting ads and coordinating with designers.</li></ul>Requirements:<ul><li>Proven experience as an admin or real estate coordinator in Dubai (preferred).</li><li>Knowledge of real estate procedures such as Ejari, RERA forms, tenancy contracts, etc.</li><li>Strong communication skills in English (Arabic is an advantage).</li><li>Proficiency in MS Office and real estate CRM systems.</li><li>Ability to multitask, work under pressure, and meet deadlines.</li><li>Strong organizational and customer service skills.</li></ul>Benefits:<ul><li>Competitive salary (based on experience)</li><li>Health insurance</li><li>Annual leave and UAE labor benefits</li><li>Growth opportunities within the company</li></ul>How to Apply:Please send your CV to: Goldenkey.Propertiesdxb@gmail.comContact : +971525318176Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Administrative Assistant

Explore 6101+ Operations manager contact center real estate bilingual english arabic in Dubai this November. Find roles across top companies and apply now to boost your career.

6101 operations manager contact center real estate bilingual english arabic jobs IN Dubai

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)

Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

Content Creator

Real Estate Manager

Sales Manager – Real Estate | Dubai

Administrative Assistant