project manager Jobs in Chicago United States

project manager

front of house operations manager Jobs in Chicago United States

front of house operations manager

implementation manager Jobs in Chicago United States

implementation manager

operations manager

City Winery

<div><div><p><i>A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. </i>City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food &amp; wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons&mdash;bringing the wine country experience to the middle of a large city.<br>
<br>
</p><p></p><p>Position Summary
<br>
Front of House Operations Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, handling pre-shift training, to promoting retail wine sales, merchandise, and more.
</p><p></p><p><b>Why us?
</b></p><ul><li>Competitive pay</li><li>We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals.</li><li>Medical, Dental, Vision Insurance
</li><li>nDORFins program designed to promote a healthy and active lifestyle!</li><li>401K (and yes we match!)</li><li>Flexible Savings Accounts,HSA and Dependent Care, Basic Life and AD&amp;D Insurance
</li><li>Amazing discounts, 50% OFF all dining/retail wine
</li><li>Free Family Meal</li><li>Tickets to available shows</li></ul><p>
And more!</p><p></p><div>
</div><p></p><p>Overview of Responsibilities</p><p></p><ul><li>Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant</li><li>Participate in interviewing, hiring, coaching/counseling, and separation process of hourly employees
</li><li>Ensure restaurant and venue are fully prepared and organized for daily execution of the operation</li><li>Manage staffing and operations of all revenue centers including venue, bar, support staff, service, private events, as applicable based on designated area of focus</li><li>Prepare scheduling on a weekly basis</li><li>Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle</li><li>Resolve guest concerns and complaints with exemplary level of hospitality
</li><li>Perform all cash handling procedures: opening, mid-day safe counts, cash pay-outs and nightly cash drops, as needed</li><li>Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities</li><li>Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings</li><li>Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts</li><li>Maintain &amp; update contact lists, VIP, and public event guest lists</li><li>Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management</li><li>Demonstrate excellent interpersonal and communication skills with service teams and management</li><li>Other duties, initiatives, and tasks as per business need</li></ul><p></p><p>
Minimum Qualifications</p><p></p><ul><li>Minimum 3 years experience in a multi-faced, high volume restaurant, venue, and/or equivalent relevant experience</li><li>Exceptional hospitality skills</li><li>Proven leadership skills and commitment to operational excellence</li><li>Strong analytical and data skills</li><li>Ability to successfully multi-task, delegate, and manage several tasks at once in fast paced environment</li><li>Exceptional communication and interpersonal skills both written and verbal</li><li>Functional knowledge of health department and related regulations</li><li>Ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pulling, pushing, lifting and carrying up to 50 lbs.</li><li>Able and willing to work flexible schedule including days, nights, weekends, and holidays</li></ul><p></p><div>
</div><p></p><p><b>About Us</b></p><p>
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran &amp; visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events &amp; experiences.</p><p></p><p>
</p><p><b>We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.</b></p></div>
INDMANAGE</div>

Front Of House Operations Manager

<p>Full time
Maintenance Manager - bp Pulse US
United States of America, Illinois, Chicago 1 day ago
Job category
Operations
Experience level
Senior
Relocation available
This role is not eligible for relocation
Job type
Professionals
Travel required
Up to 25% travel should be expected with this role
Job code
RQ103078
Job Description
Role Synopsis
As we built out our network, delivering a safe, reliable, and customer-centric charging experience is paramount. The Maintenance Manager plays a pivotal role in ensuring our network operates at peak performance, with minimal downtime and maximum customer satisfaction.
This role is responsible for building and leading a world-class maintenance function that spans hardware, software, site infrastructure, and vendor performance. It requires strategic vision, operational rigor, and a deep understanding of retail asset maintenance in a high-growth, technology-enabled environment.
Key Accountabilities
Team Leadership &amp; Development
Build and lead a high-performing maintenance team, fostering a culture of safety, accountability, and continuous improvement.
Maintenance Strategy &amp; Execution
Design and implement a comprehensive maintenance strategy covering hardware, software, spares, and site infrastructure. Ensure alignment with bp Pulse&rsquo;s growth trajectory and customer experience goals.
Reliability &amp; Performance Management
Own EV asset reliability across North America. Collaborate with suppliers and internal teams to drive uptime, resolve recurring issues, and feed insights into engineering, product, and procurement loops.
Vendor Oversight &amp; Field Operations
Manage third-party service providers and OEMs to deliver maintenance and repair services. Ensure SLAs are met and field operations are executed safely and efficiently.
Budgeting &amp; Commercial Planning
Contribute to annual REVEX/OPEX planning. Develop commercial models for maintenance programs and lifetime ownership.
Site Readiness &amp; Launch Support
Partner with construction, and land partners to ensure new sites are launched with robust maintenance protocols and safety standards.
Safety &amp; Risk Management
Lead safety inspections and risk mitigation efforts, including Arc Flash, grounding checks, and emergency response protocols.
Global Collaboration
Represent the US in bp&rsquo;s Global Operations Excellence forum, sharing best practices and aligning on global standards.
Experience &amp; Qualifications
Proven experience developing and scaling maintenance programs in a retail or infrastructure-heavy environment.
Strong grasp of reliability engineering principles and maintenance strategies (e.g., NFPA 70B, ANSI/NETA standards).
Demonstrated ability to manage external contracts and vendor performance.
Safety leadership in field operations, with a proactive approach to risk management.
Excellent communication skills&mdash;able to convey technical concepts clearly to diverse audiences.
Proficiency in Microsoft Office and asset management platforms (e.g., MaintainX, Salesforce).
Strategic thinker with a bias for action and a passion for delivering exceptional customer experiences.
How much do we pay (Base)? (134,000 - 220,000) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.
This position is eligible for US Benefits &ndash; Core. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 &ndash; 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits [INSERT LINK TO APPLICABLE BENEFITS]. Bp has a parental leave policy as well, which offers up to 8 weeks&rsquo; paid leave for the birth or adoption of a child. Learn more by visiting Core U.S. Benefits.
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Core U.S. Benefits.
As part of bp&rsquo;s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Core U.S. Benefits.
Why join us
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees&rsquo; lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp&rsquo;s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p>
<br><div><div><b>Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.</b></div><div></div><div><br>
Pay</div><div><br>
bp offers competitive pay in line with industry standards, making us an employer of choice.<br>
<br>
Discretionary bonus</div><div></div><div><br>
We offer discretionary bonuses to reward strong company, business unit and individual performance, and recognition awards, including those related to long service to recognize commitment to the company.<br>
<br>
Retirement &amp; savings</div><div><br>
We offer a range of discretionary retirement and savings plans to help provide you and your family with financial security.<br>
<br>
Insurance benefits</div><div><br>
To give you additional peace of mind, bp provides valuable insurance benefits in some countries. These are designed to provide financial assistance to employees and their families if employees become unwell or die in service.<br>
<br>
Equity</div><div><br>
Depending on your location and job level, there may be equity (stock and share) options you are eligible to join so you can be part of bp&rsquo;s success.</div></div>

Maintenance Manager - bp Pulse US

Epic Health System

<div><div><p><b>Assistant Business Manager (LAM 0.75)</b></p><p><b>
Department:</b> Operations
<br>
<b>Reports To:</b> Business Administrator (LAM 1)
<br>
<b>Location: Chicago, IL</b><br>
<b>Employment Type:</b> Full-Time</p><p></p><p><b><br>
About EPIC Health</b></p><p>
At EPIC Health, we believe healthcare should be high-performing, people-centered, and relentlessly proactive. Our mission is to deliver quality care through innovation, teamwork, and the belief that <i>every visit is a </i><i>prevention</i><i> visit</i>. We operate through a connected Pod system &mdash; with Multi-Specialty Medical Office Buildings (MOBs), Hubs, and Satellites &mdash; where operational excellence is the engine behind patient access and exceptional outcomes.</p><p>
We&rsquo;re building the future of value-based care, and we&rsquo;re looking for operational leaders who thrive in organized chaos, love solving problems in real time, and believe data and empathy can coexist.</p><p>
 <b>Position Summary</b></p><p>
The <b>Assistant Business Manager (LAM 0.75)</b> is a key operational leader responsible for the daily execution of site operations, staff supervision, and workflow compliance. Acting as the <b>bridge between the Business Administrator (LAM 1)</b> and the <b>frontline teams (Clinical Assistants and Medical Receptionists)</b>, this role ensures that every day runs efficiently, compliantly, and in alignment with EPIC Health&rsquo;s model of care.</p><p>
This position is ideal for a hands-on operations professional ready to lead people, manage processes, and grow into full site ownership.</p><p><b>
What You&rsquo;ll Do</b></p><p><b>
Operational Leadership</b></p><ul><li>
Lead and supervise all Clinical Assistants (CAs) and Medical Receptionists (MRs), ensuring adherence to EPIC&rsquo;s SOPs and daily operational standards.</li><li>
Conduct Start-of-Day (SOD) readiness checks, staffing reviews, and live patient-flow management throughout the day.</li><li>
Support the Business Administrator in implementing the ACT Model, Ps-POD adherence, and daily access goals.</li></ul><p><b>
Staff Supervision &amp; Development</b></p><ul><li>
Coach and mentor Lead CAs (LAM 0.5) and support their leadership growth.</li><li>
Provide real-time coaching to staff to reinforce SOP execution, efficiency, and service excellence.</li><li>
Manage attendance, schedule coverage, and performance feedback for all CAs and MRs.</li></ul></div><div><p><b>
Quality &amp; Compliance Oversight</b></p><ul><li>
Audit front desk and back-office workflows to ensure compliance with key SOPs such as:<ul><li><i>
Support Staff Allocation</i></li><li><i>
Scheduling Follow-Up Appointments</i></li><li><i>
Patient Wait Times (ACK to Started)</i></li></ul></li><li>
Participate in Gemba Walks and Layered Assurance Monitoring (LAM-1) activities to identify and correct process gaps in real time.</li><li>
Support documentation accuracy, care management workflows, and follow-up scheduling compliance.</li></ul><p><b>
Operational Execution &amp; Data Monitoring</b></p><ul><li>
Track site-level KPIs: patient throughput, wait times, follow-up scheduling, and provider coverage.</li><li>
Report daily operational summaries and weekly performance trends to the Business Administrator.</li><li>
Coordinate staff allocation adjustments and escalate barriers that impact access or patient satisfaction.</li></ul><p><b>
Culture &amp; Engagement</b></p><ul><li>
Model EPIC&rsquo;s values: <i>Serious Fun. High Performance. </i><i>Mad </i><i>Science. Team Player. Ridiculously Responsive.</i></li><li>
Foster a collaborative and energetic environment focused on patient care and continuous improvement.</li><li>
Recognize and celebrate wins &mdash; large and small &mdash; across your team.</li></ul><p><b>
Who You Are</b></p><ul><li>
A hands-on problem solver with strong leadership instincts and operational acumen.</li><li>
Passionate about healthcare operations, patient experience, and helping teams perform at their best.</li><li>
Detail-oriented, process-driven, and able to make real-time decisions without losing sight of the big picture.</li></ul></div><div><p><b>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field preferred (or equivalent experience).</li><li>
2+ years of supervisory experience in healthcare operations (preferably in ambulatory or multi-site settings).</li><li>
Strong understanding of workflow management, staffing, and patient access optimization.</li><li>
Proficiency in EHR/PM systems (Allscripts, Phreesia, or similar) and data-driven decision-making.</li><li>
Excellent communication, coaching, and conflict-resolution skills.</li></ul><p><b>
Performance Metrics</b></p><ul><li>
95% adherence to follow-up scheduling SOP</li><li><ul><li>5% staffing variance between SOD forecast and actual coverage</li><li>15-minute patient wait time (ACK to Start) average</li><li>90% provider satisfaction with CA/MR support</li></ul></li><li>
Positive trend in patient throughput and satisfaction metrics</li></ul><p><b>
Why Join EPIC</b></p><ul><li>
Work in a forward-thinking organization redefining healthcare delivery.</li><li>
Join a leadership pipeline &mdash; this role is designed to grow into a full <b>Business Administrator (LAM 1) </b>position.</li><li>
Competitive compensation, health benefits, 401(k), and performance-based incentives.</li><li>
Access to continuous leadership training and cross-Pod collaboration opportunities.</li></ul></div><p><b>
Ready to Lead EPIC Operations?</b></p><p>
If you thrive in fast-paced environments, love solving challenges in real time, and want to grow into a high-impact healthcare leadership role &mdash; we&rsquo;d love to meet you.</p></div>

Assistant Business Manager

Five Iron Golf

<div><p>Backed by Callaway Golf and Danny Meyer&rsquo;s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.</p><p><b>
Assistant General Manager - Social</b> works hand in hand with the GM - Social to provide all the fun that Five Iron Golf can offer. The AGM coaches our staff to deliver exceptional service, genuine, enlightened hospitality and delivers on the Five Iron promise of fun, memorable experiences people will want to share with family and friends!</p><p><b>
Responsibilities include but not limited to the following:</b></p><ul><li>
Drive revenue in Simulator Rentals, Food and Beverage Sales and League sales</li><li>
Participate in the recruitment, hiring, and training of all staff</li><li>
Manage the onboarding and continued education of new hires</li><li>
Active evaluation of employee performance to ensure day-to-day business needs are met</li><li>
Manage and oversee all operations of the social side of the business, including leagues, sim rental experience, event execution, facilities maintenance, food &amp; beverage service, and social staff scheduling</li><li>
Set and manage above-and-beyond service standards for all staff</li><li>
Maintain extensive knowledge of all of our products, business lines and promotions</li><li>
Maintain an understanding of the P&amp;L of the location</li><li>
Support the efficient operation of the space by monitoring and reducing labor and other operating costs</li><li>
Assist in building relationships within the community and engaging in local marketing efforts</li><li>
Take pride and ownership of each Guest&rsquo;s enjoyment and fun at Five Iron Golf</li></ul><p><b>
Required Qualifications:</b></p><ul><li>
5+ years of hospitality management experience with at least 1 recent year as Assistant General Manager or General Manager</li><li>
Strong leadership ability and willingness to lead by example</li><li>
Exemplary communication, time management and organization skills</li><li>
Upbeat energy and enthusiasm and a positive attitude</li><li>
Ability to think on your feet and manage customer expectations</li><li>
Ability to work in a fast paced environment</li><li>
Availability to be present in the space on evenings, weekends and holidays</li><li>
Ability to stand, walk and bend for long periods of time and maneuver up and down stairs</li><li>
Ability to obtain proper licensing and certifications for the location</li></ul><p><b>
Benefits (*applies to full-time employees):</b></p><ul><li>
Health, Dental, and Vision insurance*</li><li>
Long and Short Term Disability*</li><li>
Accident and Critical Illness Insurance*</li><li>
401K *</li><li>
Meals while working are included for free</li></ul><p>
Pay: $55K-60K/yr + bonus potential of up to 10K</p><p>
Job Type: Exempt, Full time</p><p>
Schedule: Nights and weekends required</p><p><i>
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.</i></p></div>

Assistant General Manager Social, Golf

Massage Envy

<div><div><b>About the Job:</b></div><div><b>
Do you love helping others?</b><br>
Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is &quot;yes,&quot; we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a manager at our franchised location in the Chicagoland area,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:</div><ul><li><b>
Rally a team of caring professionals </b>to deliver an excellent end-to-end experience to every client every single day.</li><li><b>
Build relationships with a talented team </b>of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.</li><li><b>
Own the success of an all-star location </b>where clients want to be, and service providers want to stay.</li></ul><div><br>
<b>
Here's what's in it for you:</b><br>
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:</div><ul><li>
Benefits that help you take care of you.</li><li>
A healthy compensation plan that rewards your hard work.</li><li>
A dynamic, energizing environment where you're consistently challenged, never bored.</li><li>
Leader training and development to help you grow as a manager and lead your team.</li></ul><div><br>
<b>
What We'll Accomplish Together:</b></div><div>
As a team, we're committed to delivering on the Massage Envy brand promise-we help you take care of you-every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:</div><ul><li><b>
Leading the way to an amazing experience for members and guests </b>by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.</li><li><b>
Helping the location move more people forward in their wellness journeys </b>by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.</li><li><b>
Building a high-achieving team </b>by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.</li><li><b>
Running a tight ship </b>where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).</li><li><b>
Creating a strong workplace culture </b>where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.</li><li><b>
Modeling the Massage Envy core values </b>of optimism, gratitude, excellence, consistency and empathy.</li></ul><div><br>
<b>
What it Takes to Succeed:</b></div><div>
A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:</div><ul><li><b>
Smart and experienced </b>with prior background in management, marketing, sales, service or retail and a college degree (preferred).</li><li><b>
Born leaders </b>who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.</li><li><b>
Top performers </b>who can set goals, prioritize work, analyze business performance, and delegate effectively.</li><li><b>
Problem solvers </b>who can think on their feet, bring people to compromise, and resolve conflict.</li><li><b>
Good with people</b>, building trust and confidence, and developing positive relationships with employees, members, and guests.</li></ul><div><br>
<b>
We Believe Our Differences Make Us Better:</b><br>
We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.<br>
<br>
<b>If you're ready to lead the charge to help people feel their best, we can't wait to meet you:</b></div><ul><li><i>
Massage Envy Franchising, LLC (&ldquo;MEF&rdquo;) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.</i></li></ul></div>

Clinic Spa Manager

<div><div><b>Do you love helping others?</b><br>
Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is &quot;yes,&quot; we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As an assistant manager at our franchised location in the Chicagoland area,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:</div><ul><li><b>
Rally a team of caring professionals </b>to deliver an excellent end-to-end experience to every client every single day.</li><li><b>
Build relationships with a talented team </b>of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.</li><li><b>
Own the success of an all-star location </b>where clients want to be, and service providers want to stay.</li></ul><div><br>
<b>
Here's what's in it for you: </b>The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:</div><ul><li>
Benefits that help you take care of you.</li><li>
A healthy compensation plan that rewards your hard work.</li><li>
A dynamic, energizing environment where you're consistently challenged, never bored.</li><li>
Leader training and development to help you grow as a manager and lead your team.</li></ul><div><br>
<b>
What We'll Accomplish Together:</b></div><div>
As a team, we're committed to delivering on the Massage Envy brand promise-we help you take care of you-every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:</div><ul><li><b>
Leading the way to an amazing experience for members and guests </b>by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.</li><li><b>
Helping the location move more people forward in their wellness journeys </b>by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.</li><li><b>
Building a high-achieving team </b>by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.</li><li><b>
Running a tight ship </b>where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).</li><li><b>
Creating a strong workplace culture </b>where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.</li><li><b>
Modeling the Massage Envy core values </b>of optimism, gratitude, excellence, consistency and empathy.</li></ul><div><br>
<b>
What it Takes to Succeed:</b></div><div>
A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:</div><ul><li><b>
Smart and experienced </b>with prior background in management, marketing, sales, service or retail and a college degree (preferred).</li><li><b>
Born leaders </b>who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.</li><li><b>
Top performers </b>who can set goals, prioritize work, analyze business performance, and delegate effectively.</li><li><b>
Problem solvers </b>who can think on their feet, bring people to compromise, and resolve conflict.</li><li><b>
Good with people</b>, building trust and confidence, and developing positive relationships with employees, members, and guests.</li></ul><div><br>
<b>
We Believe Our Differences Make Us Better:</b><br>
We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.<br>
<br>
<b>If you're ready to lead the charge to help people feel their best, we can't wait to meet you:</b><br>
<i>Massage Envy Franchising, LLC (&ldquo;MEF&rdquo;) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.</i></div></div>

Assistant Clinic Spa Manager

Skybox Capital

<div><h2 class="jobSectionHeader"><b>Human Resources Manager &mdash; Family Office / Private Equity</b></h2>
<p><b>Reports to:</b> Senior Leadership<br>
<b>Manages:</b> HR Coordinator</p>
<h3 class="jobSectionHeader"><b>About Skybox Capital</b></h3>
<p>Skybox Capital is a <b>family office and private equity firm</b> investing across the capital structure, with a focus on <b>middle-market private equity and incubating new businesses</b>.</p>
<p>Our investments span multiple industries, and our team blends <b>entrepreneurial energy with disciplined financial management</b>. We&rsquo;re collaborative, forward-thinking, and people-first &mdash; building scalable systems and a strong foundation to support our team and portfolio companies.</p>
<p>Now, we&rsquo;re looking for a <b>Human Resources Manager</b> to help us continue that growth.</p>
<h3 class="jobSectionHeader"><b>The Opportunity</b></h3>
<p>As our <b>Human Resources Manager</b>, you&rsquo;ll lead and evolve the HR function across both Skybox Capital and its portfolio companies.</p>
<p>This is a <b>strategic and hands-on role</b> &mdash; ideal for someone who enjoys building structure while staying involved in the details that make a business run smoothly. You&rsquo;ll oversee <b>payroll, benefits, compliance, performance management, recruiting, and culture initiatives</b>, managing an HR Coordinator and working directly with leadership to align people strategy with firm objectives.</p>
<p>Your work will directly impact how our team scales, collaborates, and thrives.</p>
<h3 class="jobSectionHeader"><b>What You&rsquo;ll Do</b></h3>
<ul><li>Lead and mentor the <b>HR Coordinator</b>, providing guidance across payroll, benefits, and compliance</li><li>
Oversee <b>payroll administration</b> for Skybox Capital and portfolio companies</li><li>
Manage and enhance <b>benefits programs</b>, including open enrollment and vendor relationships</li><li>
Design and oversee <b>performance review and bonus processes</b> across entities</li><li>
Maintain <b>organizational charts and workforce planning tools</b></li><li>
Partner with leadership on <b>recruiting, onboarding, and retention</b></li><li>
Ensure <b>compliance</b> with employment laws, policies, and best practices</li><li>
Implement <b>HR systems, documentation, and scalable processes</b></li><li>
Act as a <b>trusted advisor</b> to leadership and team members, fostering an inclusive, growth-oriented culture</li><li>
Lead <b>year-end reviews and compensation cycles</b>, managing timelines and communications across entities</li></ul>
<h3 class="jobSectionHeader"><b>Who You Are</b></h3>
<ul><li>7+ years of progressive HR experience, including 2+ years in a leadership role</li><li>
Background in <b>professional services, private equity, finance, or multi-entity environments</b> a strong plus</li><li>
Hands-on experience with <b>payroll, benefits, and HR systems</b></li><li>
Deep understanding of <b>employment law, compliance, and HR best practices</b></li><li>
A <b>strategic thinker</b> who thrives in fast-moving, entrepreneurial environments</li><li>
Excellent communicator and relationship builder; comfortable partnering with senior leadership</li><li>
Highly organized, proactive, and adaptable &mdash; able to juggle multiple priorities</li><li>
Passionate about culture, development, and creating exceptional employee experiences</li></ul>
<h3 class="jobSectionHeader"><b>Why Join Skybox</b></h3>
<ul><li><b>Strategic Impact:</b> Shape the people strategy of a growing family office and its portfolio</li><li><b>
Broad Exposure:</b> Work across diverse businesses, each with unique opportunities</li><li><b>
Collaboration:</b> Partner directly with senior leaders and decision-makers</li><li><b>
Growth:</b> Build and lead the HR foundation for a scaling investment platform</li><li><b>
Culture:</b> Entrepreneurial, flexible, and innovative &mdash; no two days are the same</li></ul>
<h3 class="jobSectionHeader"><b>Join Us</b></h3>
<p>If you&rsquo;re excited to lead people strategy in a <b>fast-moving, entrepreneurial environment</b> &mdash; and want to build a world-class culture that supports both <b>performance and growth</b> &mdash; we&rsquo;d love to meet you.</p>
<p>Apply today to join <b>Skybox Capital</b>, where investing in people is as important as investing in opportunities.</p></div>

Human Resources Manager

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