sales manager

assistant manager

operations manager

TELUS Digital

<div>
 
 Description
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage ongoing transitions, SLAs, processes, and people.
 </li>
 <li>
 Handle the transition and setup of the Contact Centre.
 </li>
 <li>
 Create Standard Operating Procedures (SOPs) and track go-live progress.
 </li>
 <li>
 Get trained and certified to assist Customer Service Representatives (CSRs) with live work.
 </li>
 <li>
 Complete assigned tasks within the agreed Turnaround Time (TAT) with 100% accuracy
 </li>
 <li>
 Lead a team to ensure client delivery.
 </li>
 <li>
 Strive for zero escalations and errors (E&amp;O).
 </li>
 <li>
 Facilitate career pathing and development of employees for advancement
 </li>
 <li>
 Manage SLAs, including queue monitoring, work allocation, and driving problem analysis and resolution.
 </li>
 <li>
 Communicate effectively with clients, conduct reviews, and provide timely responses.
 </li>
 <li>
 Generate effective and accurate reports of key metrics
 </li>
 <li>
 Conduct employee engagement activities as directed by the business.
 </li>
 <li>
 Provide timely updates to internal stakeholders and onshore counterparts.
 </li>
 <li>
 Drive process improvements and efficiencies.
 
 
 </li>
 </ul>
 
 Must-Have Requirements
 
 
 
 <ul>
 <li>
 3-7+ years of relevant and overall work experience.
 </li>
 <li>
 Proven experience (2 years) in customer service management, with a focus on ISP as an Operations Manager.
 </li>
 <li>
 Excellent communication and analytical skills.
 </li>
 <li>
 Proficiency in MS Office applications (MS-Excel, MS-Word) and SQL.
 </li>
 <li>
 Ability to handle difficult client situations and develop strategic solutions.
 </li>
 <li>
 Ability to multitask and demonstrate self-starter qualities.
 </li>
 <li>
 Basic knowledge of Quality tools such as Six Sigma, Kaizen, and LEAN is preferred.
 </li>
 <li>
 Strong analytical, planning, and organizational skills.
 </li>
 <li>
 This is a Work From Office (WFO) role supporting clients for 15x5 hours.
 
 
 </li>
 </ul>
 Perks and Benefits
 
 
 <ul>
 <li>
 Medicare Facility(free online consultation with Doc)
 </li>
 <li>
 Free pick up and drop facility will be provided within 35 Kms range
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Life Insurance
 
 
 </li>
 </ul>
 
 About Company
 
 
 
 TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
 
 
 We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
 
 
 Our solutions span Data &amp; AI, Digital Experience &amp; IT, CX Management and Trust &amp; Safety. At the core of our innovation is Fuel iX&trade;, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
 
 
 
 Equal Opportunity Employer Statement
 
 
 
 At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
</div>

Operations Manager

BONJOUR

<div>
 
 
 Role Objective
 
 
 
 Quick Commerce Manager will own and scale the company&rsquo;s
 
 quick commerce
 
 , drive
 
 sales growth and profitability
 
 , and ensure achievement of
 
 monthly, quarterly, and annual revenue targets
 
 across rapid-delivery platforms and marketplaces. The role requires
 
 end-to-end ownership
 
 &mdash;from strategy and P&amp;L to execution, platform management, and cross-functional coordination.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Oversee and manage day-to-day operations of quick commerce channels including Blinkit, Zepto, Swiggy Instamart, BigBasket, Amazon now, and Flipkart minutes.
 </li>
 <li>
 Drive sales growth and ensure achievement of monthly, quarterly, and annual targets across all platforms.
 </li>
 <li>
 Supervise Quick commerce and operations teams to ensure timely execution of listings, promotions, order processing, and fulfillment.
 </li>
 <li>
 Plan and execute channel-wise sales strategies, promotional calendars, and discount plans.
 </li>
 <li>
 Coordinate closely with supply chain, warehouse, finance, marketing, and catalog teams for smooth operations and high service levels.
 </li>
 <li>
 Monitor inventory planning, stock availability, replenishment, and fill rates to avoid stock-outs, especially for quick commerce.
 </li>
 <li>
 Review sales performance, MIS, and dashboards regularly and guide the team on corrective actions.
 </li>
 <li>
 Support negotiations with platform account managers on pricing, commercials, visibility, and promotions.
 </li>
 <li>
 Ensure accuracy and optimization of product listings, pricing, and platform compliance.
 </li>
 <li>
 Track competitor activity, market trends, and customer demand to support sales decisions.
 </li>
 <li>
 Ensure timely coordination for billing, reconciliations, and payments with finance teams.
 </li>
 <li>
 Maintain strong communication and coordination with platform partners and internal stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Quick Commerce Operations
 </li>
 <li>
 Team Supervision &amp; Coordination
 </li>
 <li>
 Sales Growth &amp; Target Achievement
 </li>
 <li>
 Basic P&amp;L Understanding
 </li>
 <li>
 Key Account Support
 </li>
 <li>
 Inventory &amp; Supply Chain Coordination
 </li>
 <li>
 Reporting &amp; MIS Analysis
 </li>
 <li>
 Strong Communication &amp; Stakeholder Management
 </li>
 <li>
 MS Excel &amp; MS Office
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 <ul>
 <li>
 Graduate (Regular) in any discipline.
 </li>
 <li>
 Total
 
 5 years of experience
 
 with minimum 1 year experience in Quick Commerce.
 </li>
 <li>
 Must have worked with
 
 Industry
 
 such as
 
 Fashion, FMCG, Personal Care, or Beauty
 
 .
 </li>
 </ul>
 
 
 
 
 
 
 
 
 CTC @9LPA
 
 
 
 
 LOCATION@ GREATER NOIDA
 
 
 
 
</div>

Ecommerce Manager

Minifrost Technologies Pvt.Ltd.

Role OverviewThe Logistics &amp; Operations Head / Manager will be responsible for overseeing end-to-end logistics operations including domestic distribution and international export&ndash;import processes. The role involves managing documentation, compliance, freight coordination, warehouse operations, vendor management, and ensuring timely and cost-effective movement of goods.Key Responsibilities:-1. Export &amp; Import Documentation<ul><li>Prepare and verify import/export documentation including:</li><li>Commercial Invoice</li><li>Packing List</li><li>Bill of Lading / Airway Bill</li><li>Shipping Bill</li><li>Certificate of Origin</li><li>LC documentation</li><li>Customs declarations</li><li>Coordinate with CHA (Customs House Agents), freight forwarders, shipping lines, and airlines.</li><li>Ensure compliance with customs regulations and DGFT norms.</li><li>Manage duty drawback, EPCG, advance license, and other export incentives.</li><li>Track shipment status and resolve documentation discrepancies.</li></ul>2. Domestic Logistics Management<ul><li>Oversee transportation planning for domestic shipments.</li><li>Coordinate with transporters for timely dispatch and delivery.</li><li>Manage warehouse operations, inventory accuracy, and stock audits.</li><li>Optimize freight costs and transit times.</li><li>Handle reverse logistics and claims management.</li></ul>3. International Logistics Operations<ul><li>Manage international freight (Air &amp; Sea).</li><li>Negotiate freight contracts with shipping lines and freight forwarders.</li><li>Monitor Incoterms compliance (FOB, CIF, EXW, DDP, etc.).</li><li>Handle import clearance and ensure proper duty payments.</li><li>Maintain strong relationships with global logistics partners.</li></ul>4. Operations &amp; Team Management<ul><li>Lead and supervise logistics and documentation team.</li><li>Develop SOPs for logistics and documentation processes.</li><li>Implement process improvements to enhance efficiency and reduce cost.</li><li>Monitor KPIs: On-time delivery, freight cost, clearance time, documentation accuracy.</li><li>Coordinate with sales, finance, procurement, and production teams.</li></ul>5. Compliance &amp; Risk Management<ul><li>Ensure compliance with customs, GST, and international trade regulations.</li><li>Maintain proper record-keeping for audits.</li><li>Handle insurance claims for damaged/lost goods.</li><li>Mitigate supply chain risks and delays.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Logistics, Supply Chain, International Trade, or Business Administration.</li><li>3&ndash;8 years of experience in logistics &amp; operations (including export-import documentation).</li><li>Strong knowledge of customs procedures and international shipping regulations.</li><li>Experience handling domestic and international shipments.</li></ul>Required Skills<ul><li>Strong knowledge of EXIM documentation</li><li>Excellent negotiation and vendor management skills</li><li>Knowledge of Incoterms &amp; international trade compliance</li><li>ERP/SAP/Tally proficiency</li><li>Strong analytical and problem-solving skills</li><li>Leadership and team management abilities</li><li>Excellent communication and coordination skills</li></ul>Key Performance Indicators (KPIs)<ul><li>On-time shipment percentage</li><li>Freight cost reduction</li><li>Clearance time reduction</li><li>Documentation accuracy rate</li><li>Inventory accuracy</li><li>Vendor performance score</li></ul>Job Type: Full-timePay: ₹30,000.00 - ₹45,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

Logistics Manager (Freight forwarder)

PW (PhysicsWallah)

<div>
 
 🎯 We&rsquo;re Hiring | Associate Manager &ndash; Content Operations
 
 
 📍 Delhi | 🏢 PhysicsWallah (Gyaan-E)
 
 
 
 
 
 🌟 About PhysicsWallah
 
 
 Founded in 2014 by Mr. Alakh Pandey, PhysicsWallah (PW) is one of India&rsquo;s most trusted EdTech platforms, built with a mission to make quality education affordable and accessible for all.
 
 
 
 
 
 Gyaan-E, a PW initiative, is focused on building the future of micro-learning&mdash;short, sharp, high-impact content designed for today&rsquo;s attention spans.
 
 
 
 
 
 🚀 Role Snapshot
 
 
 Do you instinctively know what makes people stop scrolling on YouTube Shorts &amp; Instagram Reels&mdash;and how that attention can turn into real learning?
 
 
 As an Associate Manager &ndash; Content Operations, you&rsquo;ll work at the intersection of content ideation, instructional storytelling, and execution. Your goal is to help build binge-worthy micro-courses that teach something valuable in minutes&mdash;not hours.
 
 
 
 
 
 🧠 What You&rsquo;ll Do &ndash; Ideation &amp; Micro-Course Thinking
 
 
 ✨ Ideate micro-course concepts based on user needs, pain points &amp; trends
 
 
 ✨ Break complex topics into 2&ndash;3 minute learning units
 
 
 ✨ Convert YT/IG trends into educational, high-retention formats
 
 
 ✨ Design content flows like:
 
 
 Hook &rarr; Context &rarr; Insight &rarr; Takeaway &rarr; Curiosity for next video
 
 
 ✨ Constantly ask:
 
 
 &ldquo;Isko aur short, sharper aur zyada useful kaise bana sakte hain?&rdquo;
 
 
 
 
 
 ⚙️ What You&rsquo;ll Do &ndash; Content Operations
 
 
 📌 Convert ideas into clear briefs for creators, instructors, editors &amp; managers
 
 
 📌 Coordinate end-to-end execution: ideation &rarr; scripting &rarr; shoot &rarr; edit &rarr; publish
 
 
 📌 Manage content pipelines, trackers &amp; micro-course schedules
 
 
 📌 Ensure quality checks for clarity, pacing, learning value &amp; retention
 
 
 📌 Track key metrics like watch time, completion %, saves &amp; re-watches
 
 
 
 
 
 🎯 What We&rsquo;re Looking For
 
 
 ✅ Strong content ideation &amp; instructional storytelling skills
 
 
 ✅ Deep understanding of short-form platforms (YT Shorts, IG Reels)
 
 
 ✅ Ability to think in learning outcomes, not just views
 
 
 ✅ Sharp sense of hooks, sequencing &amp; retention
 
 
 ✅ Balance of creative thinking + operational discipline
 
 
 
 
 
 👥 Who Can Apply
 
 
 ✔️ Professionals with experience in content platforms, courses, media brands, or EdTech
 
 
 ✔️ You don&rsquo;t need to be a teacher&mdash;clarity of thought matters more
 
 
 💡 You&rsquo;ll Fit Right In If&hellip;
 
 
 💬 You believe learning should feel light, fast &amp; addictive
 
 
 💬 You love simplifying complex ideas
 
 
 💬 You think like a creator + product person
 
 
 💬 You often say:
 
 
 &ldquo;Is topic ko 10 minutes mein kaise sikha sakte hain?&rdquo;
 
 
 
 
 
 📩 How to Apply
 
 
 Apply via the Google Form below:
 
 
 
 
 
 🔗
 
 https://lnkd.in/gBYv-fFR
 
 
 
 
 
 
 Please fill in all required details carefully. Shortlisted candidates will be contacted by the team.
 
 
 
 
 
 🚀 If building content that educates (not just entertains) excites you&mdash;let&rsquo;s talk.
 
 
 Gyaan-E is shaping the future of micro-learning for modern attention spans.
 
 
 
 
 
 
 #Hiring
 
 
 #WeAreHiring
 
 
 #ContentJobs
 
 
 #ContentOperations
 
 
 #EdTechJobs
 
 
 #MicroLearning
 
 
 #ShortFormContent
 
 
 #ContentStrategy
 
 
 #MediaJobs
 
 
 #PhysicsWallah
 
 
 #GyaanE
 
 
 
 
</div>

Senior Content Associate

WTF Gyms

<div>
 
 Franchise Manager &ndash; GYMS
 
 
 
 
 
 Salary Range 50 to 70 CTC
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Acquire and onboard new franchise partners as per business plans.
 </li>
 <li>
 Achieve monthly revenue targets ranging from
 
 ₹2 Cr to ₹4 Cr
 
 .
 </li>
 <li>
 Build and maintain strong relationships with franchise owners.
 </li>
 <li>
 Support franchise partners in sales, marketing, and operational activities.
 </li>
 <li>
 Monitor franchise performance and prepare regular reports.
 </li>
 <li>
 Ensure compliance with company policies, branding, and operational standards.
 </li>
 <li>
 Coordinate with internal teams for smooth execution of franchise projects.
 </li>
 <li>
 Identify market opportunities and expand franchise presence in assigned areas.
 </li>
 </ul>
 
 
 
 
 Experience: 4 years (fitness, gym sales, or service industry preferred)
 
 
 Skills: Sales-driven, good communication, leadership, customer handling skills
 
 
 
 
 
 Franchise Manager &ndash; GYMS
 
 
 
 
 
 TA Shivani ( 9311458334 ) to get faster closures please call to me
 
</div>

Franchise Manager

Adobe

<div>
 
 Our Company
 
 
 
 Changing the world through digital experiences is what Adobe&rsquo;s all about. We give everyone&mdash;from emerging artists to global brands&mdash;everything they need to design and deliver exceptional digital experiences! We&rsquo;re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
 
 
 We&rsquo;re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
 
 
 Role: Manager, Inside Sales
 
 
 Location: Remote India
 
 
 Shift: North America (6:30pm 3:30am IST)
 
 
 
 Role Summary
 
 
 
 Ensures that the customer is satisfied with company projects and services. Works closely with Sales Account Manager and oversees day-to-day relationship with client. Ensures that schedules and budgets are met according to contractual agreements. Works with client to cultivate future projects and qualify new opportunities. Consults with other team members (project management/services/support/customer care) to be sure mutual objectives are met.
 
 
 
 Job Description Summary
 
 
 
 Administers/designs the inside/telesales representatives&rsquo; sales incentive plan. Trains, mentors, coaches, and supervises inside/telesales staff. Has thorough knowledge of the organization&rsquo;s products/services. Prioritizes and allocates resources. Typically works with the field sales organization to ensure that representatives are provided adequate support in the field. May work with inside/telesales representatives to develop channel partnerships. Responsible for market development, setting targets, and ensuring that revenue is generated.
 
 
 
 Adobe
 
 
 
 Changing the world through digital experiences is what Adobe&rsquo;s all about. We give everyone&mdash;from emerging artists to global brands&mdash;everything they need to design and deliver exceptional digital experiences. We&rsquo;re passionate about empowering people to build alluring and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
 
 
 We&rsquo;re on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.
 
 
 
 The Art of Sales is changing
 
 
 
 The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernise too.
 
 
 In most companies, sales teams are somewhere on the journey below:
 
 
 Sales scratches out their own leads by prospecting their networks, sending one-off or batch emails. Marketing turns over long lists of leads, which are typically contacts in your target audience Marketing has established a repeated process of generating MQL, SAL &amp; SQL that yield some measurable returns. They sometime add lead scoring to this mix.
 
 
 On the other hand, we at Adobe - GBD are a Modern Sales team of 250+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing &amp; engagement funnel and are developing capabilities on picking cues from the customers demographic (who) &amp; behavioral (what) data that they leave on their journey with our business to predict next &lsquo;sales action&rsquo; that will lead to revenue conversions (Future state).
 
 
 
 The Challenge:
 
 
 
 We are looking for a Sales Manager and Leader who is responsible for leading sales for a team and enable the Digital Sales team to continue exceeding the defined sales goals and KPIs across the North Americas territory. You would be responsible for the Digital Media portfolio of Adobe.
 
 
 An ideal candidate would be an inspiring leader with a consistent record of leading successful sales operations on field or in Digital Sales of reasonable size and possess the ability to turn findings into executable plans. He / She must also be an inspiring leader able to build, develop &amp; inspire a successful team.
 
 
 
 What you will do:
 
 
 
 As a Leader:
 
 
 <ul>
 <li>
 Leading the team by coaching, mentoring &amp; motivating the team with a high level of EQ &amp; becoming a trusted leader for the team.
 </li>
 <li>
 Should possess strong collaboration skills, as the Digital Sellers leverage other teams for their own success.
 </li>
 <li>
 Driving the highest level of performance from the team at the same time role modelling &amp; instilling Adobe values in the team.
 </li>
 <li>
 Building knowledge of Adobe products and services &ndash; their features, benefits, prices, and additional services.
 </li>
 <li>
 Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
 </li>
 <li>
 Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute. Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 </li>
 </ul>
 
 As Sales Professional:
 
 
 
 <ul>
 <li>
 The Adobe Manager will manage a set of sellers and will be accountable to help identify, drive &amp; close revenue from existing Adobe Direct customers.
 </li>
 <li>
 Will be responsible for leading the &ldquo;more connect per seller&rdquo; and &ldquo;more per connect&rdquo; GBD philosophy.
 </li>
 <li>
 Will be responsible for developing account penetration strategies, identifying business opportunities by creating and implementing campaigns (phone/email)
 </li>
 <li>
 You will help consolidate feedback from team, to identify and capture customer journeys and present / implement proposals to nudge the stalled ones.
 </li>
 <li>
 You will drive sales management with a more rigorous, focused and metrics-driven approach to streamline sales processes, increase productivity, manage pipeline, forecast and drive desired sales behaviors to achieve the future state.
 </li>
 <li>
 You will monitor, coach, and develop ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
 </li>
 <li>
 You will accomplish GBD human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions.
 </li>
 <li>
 You will maintain a daily cadence of leads/ CTA touched; opportunities created and transactions.
 </li>
 <li>
 Define and Achieve Weekly, Monthly &amp; Quarterly targets for the team both on the input &amp; Output parameters.
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Demonstrated success in previous experiences with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 Possess the art of successfully managing the team virtually, given that we are a remote sales team.
 </li>
 <li>
 Demonstrated ability to be a quick learner.
 </li>
 <li>
 Should know how to motivate and lead the team to build skills on new Adobe Solutions
 </li>
 <li>
 Ability to compile &amp; analyze complex data, translate the results into actionable deliverables and present in digestible form to the entire organization.
 </li>
 <li>
 Willingness to work across shifts.
 </li>
 <li>
 Advanced knowledge of Sales Operations, Technology used in Digital sales.
 </li>
 <li>
 Thought leadership on Sales, Customer Success, and Subscription management.
 </li>
 <li>
 Postgraduate with over 10 years of experience in Field Sales and/or Digital Sales
 </li>
 <li>
 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
 <li>
 Proven ability to communicate and present to management new ideas, proposals and feedback to move the business forward.
 
 
 </li>
 </ul>
 
 Get to know the team
 
 
 
 
 Adobe&rsquo;s
 
 
 Digital
 
 
 Media
 
 
 Business
 
 
 Unit
 
 
 
 Adobe&rsquo;s Digital Media Business Unit focuses on advancing state of the art content and driving digital transformation of industries. It provides tools and services that enable individuals, small businesses, and enterprises to create, publish, promote, manage and monetize their content anywhere through the Adobe Creative Cloud and Document Cloud.
 
 
 Adobe&rsquo;s creative and document solutions are used by designers, photographers, filmmakers, content publishers, storytellers, UX designers, knowledge workers, consumers and more. Through our connected apps and services, customers have all the tools and assets they need to create and manage content across desktop and mobile devices.
 
 
 Take a peek into Adobe life in this video.
 
 
 Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 
 
 Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
</div>

Manager Inside Sales

<div>
 Develop strategies, manage resources, lead team meetings, and monitor performance metrics.
 
 
 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
 
 
 <ul>
 <li>
 Lead and manage a team of processors, Assistant Managers, and/or Team Leads
 </li>
 <li>
 Conduct monthly performance reviews and execute quarterly/annual appraisals
 </li>
 <li>
 Drive employee engagement, satisfaction, and retention through proactive strategies
 </li>
 <li>
 Stay in touch with the Client at the Process Owner level on a daily basis to review progress
 </li>
 <li>
 Champion process improvement initiatives using process excellence methodologies
 </li>
 <li>
 Drive automation and transformation initiatives to enhance operational efficiency
 </li>
 <li>
 Analyze data and dashboards to identify trends, gaps, and improvement opportunities
 </li>
 <li>
 Handle regular cadence calls with onshore stakeholders to review process performance
 </li>
 <li>
 Communicate with internal stakeholders to discuss process updates, escalations, and challenges
 </li>
 <li>
 Coordinate with support functions (HR, Technology, Compliance) to ensure smooth operations
 </li>
 <li>
 Ensure business compliance and adherence to internal controls across teams and processes
 </li>
 <li>
 Ensure strict adherence to quality standards, internal controls and organization policies
 </li>
 <li>
 Ensure that the quality of the transactions are in compliance with defined procedures and parameters
 </li>
 <li>
 Meet defined SLAs for timeliness, accuracy and responsiveness
 </li>
 </ul>
</div>

Manager

Explore 36+ Operations manager in Noida this February. Find roles across top companies and apply now to boost your career.