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operations specialist

Geotab

<div><div><div><p>Basis:
</p><p>Permanent Full Time</p></div><div><p>
Area of Interest:
</p><p>People Operations</p></div><div><p>
Location:
</p><p>Dubai</p></div></div>
<div><div><div><h2 class="jobSectionHeader"><b>
Who we are:</b></h2>
<div>Geotab &reg; is a global leader in IoT and connected transportation and certified &ldquo;Great Place to Work&trade;.&rdquo; We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.</div>
<div></div>
<div>Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab&rsquo;s open platform and Geotab Marketplace &reg;, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.</div>
<div></div>
<div>Our team is growing and we&rsquo;re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it&rsquo;s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.</div></div><h2 class="jobSectionHeader"><b>
Who you are:</b></h2>
<p>
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a People Operations Specialist who will perform a diverse range of HR tasks supporting the administrative, operational, and people-facing functions of the People Operations shared service team. If you love technology, and are keen to join an industry leader &mdash; we would love to hear from you!</p>
<h2 class="jobSectionHeader"><b>
What you'll do:</b></h2>
<p>
As a People Operations Specialist your key area of responsibility will be acting as the first point of contact for employee inquiries while providing administrative support to HR Business Partners in areas like onboarding, compensation, and performance management. You will be responsible for the implementation of employment documentation, facilitating relocation requests, and conducting exit interviews to identify workplace trends. You will also need to provide regular status reports and data updates via DayForce to ensure HR processes remain efficient and compliant with legislative requirements. You will need to work closely with Geotab&rsquo;s HR Leaders, HR Business Partners, and Centres of Excellence, as well as communicate with employees and People Leaders across various business lines.
</p><p>To be successful in this role you will be a strong team player with an entrepreneurial mindset, meticulous attention to detail, and the ability to maintain strict confidentiality. In addition, the successful candidate will have strong interpersonal relationship-building skills and the technical competence to manage complex HR projects using Google Suite and HRIS tools. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.</p>
<h2 class="jobSectionHeader"><b>
How you'll make an impact:</b></h2>
<ul><li>Provide support to HR Business Partners on various HR functions, including but not limited to, performance management, recruitment/onboarding and compensation in a timely manner.</li>
<li>Be the first point of contact to employees in designated jurisdiction(s), provide exceptional support and assistance to meet with employees, answer HR related questions and document employees issues (for example regarding leaves and compensation) and provide instructions on next steps, escalate to the HR Business Partner or Centre of Excellence, as required.</li>
<li>Provide HR support to People Leaders as required, meet with them to discuss various challenges and provide basic coaching such as managing difficult conversations, escalating to the HR Business Partners as needed.</li>
<li>Participate in various employment processes, including preparing, reviewing and sending employment documentation, such as position change letters, employment contracts, performance improvement plans and individual development plans.</li>
<li>Provide support to HRBPs during the sensitive process of terminations and job eliminations while ensuring the approach and package are in line with applicable legislation. This includes assisting with pre-termination and post-termination documentation preparation and execution, effective communication with relevant stakeholders and other aspects of the process to ensure a smooth and respectful experience for all parties involved.</li>
<li>Facilitate and prepare relocation, professional development requests and engagement toolkit requests.</li>
<li>Assist People Leaders in the job description process and provide feedback to ensure that the job description accurately reflects the needs of the team and the organization, including specific duties, responsibilities, and qualifications.</li>
<li>Conduct exit interviews and provide HRBPs with an overview of trends and observations gathered from exit interviews. Summarize and share data as necessary to enhance the employee experience.</li>
<li>Assist HR Business Partners in performance management reviews, investigations, and employee relations challenges.</li>
<li>Assist in People Operations process development and process improvement, looking for efficiencies and suggestions for improvement.</li>
<li>Provide updates and suggestions for content for Global HR guides (Employee Handbooks) and Internal HR Wiki, as needed.</li>
<li>Work with the HR data teams to develop DayForce reports and assist in the monitoring of employee processes, serving as reporting SMEs.</li>
<li>Maintain in-depth knowledge of legislative requirements related to day-to-day management of employees, reducing legal risks to ensure compliance.</li>
<li>Participate actively in various HR programs, projects and initiatives, including being a main participant for development and implementation.</li>
<li>Ensure strict adherence to Geotab policies on Google sharing rights to confidential HR/employee information.</li>
<li>Support Geotab global strategic initiatives.</li>
</ul><h2 class="jobSectionHeader"><b>What you'll bring to this role:</b></h2>
<div><ul><li>3-5 years of experience in human resources or people operations, ideally within a fast-paced technology environment.</li>
<li>Ability to work on a broad set of Human Resources functions.</li>
<li>Demonstrable evidence of HR expertise and thought leadership.</li>
<li>Experience working within a technical or engineering organization, knowledge of the high-technology industry an asset.</li>
<li>Ability to maintain confidentiality of all aspects of job responsibilities.</li>
<li>Strong interpersonal relationship building skills.</li>
<li>Strong verbal and written communication skills.</li>
<li>High accuracy and meticulous attention to detail.</li>
<li>Highly organized and able to manage multiple tasks and projects simultaneously.</li>
<li>A strong team-player with the ability to engage with all levels of the organization.</li>
<li>Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).</li>
<li>Entrepreneurial mindset and comfortable in a flat organization.</li>
</ul></div><div>If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.</div>
<div></div>
<div><b>Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.</b></div>
<div><div><h2 class="jobSectionHeader"><b>How we work:</b></h2>
<div>At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!</div>
<div></div>
<div>We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish &ndash; in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, &ldquo;Geotab&rdquo;), you acknowledge Geotab&rsquo;s collection, use and disclosure of your personal data in accordance with our Privacy Policy.</div></div></div></div></div></div>

People Operations Specialist

<div>
 <strong>
  Who We Are:
  <br/>
  <br/>
 </strong>
 Geotab &reg; is a global leader in IoT and connected transportation and certified &ldquo;Great Place to Work&trade;.&rdquo; We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
 <br/>
 <br/>
 Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab&rsquo;s open platform and Geotab Marketplace &reg;, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
 <br/>
 <br/>
 Our team is growing and we&rsquo;re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it&rsquo;s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.
 <br/>
 <br/>
 <strong>
  Who You Are:
  <br/>
  <br/>
 </strong>
 We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a People Operations Specialist who will perform a diverse range of HR tasks supporting the administrative, operational, and people-facing functions of the People Operations shared service team. If you love technology, and are keen to join an industry leader &mdash; we would love to hear from you!
 <br/>
 <br/>
 <strong>
  What You'll Do:
  <br/>
  <br/>
 </strong>
 As a People Operations Specialist your key area of responsibility will be acting as the first point of contact for employee inquiries while providing administrative support to HR Business Partners in areas like onboarding, compensation, and performance management. You will be responsible for the implementation of employment documentation, facilitating relocation requests, and conducting exit interviews to identify workplace trends. You will also need to provide regular status reports and data updates via DayForce to ensure HR processes remain efficient and compliant with legislative requirements. You will need to work closely with Geotab&rsquo;s HR Leaders, HR Business Partners, and Centres of Excellence, as well as communicate with employees and People Leaders across various business lines.
 <br/>
 <br/>
 To be successful in this role you will be a strong team player with an entrepreneurial mindset, meticulous attention to detail, and the ability to maintain strict confidentiality. In addition, the successful candidate will have strong interpersonal relationship-building skills and the technical competence to manage complex HR projects using Google Suite and HRIS tools. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.
 <br/>
 <br/>
 <strong>
  How You'll Make An Impact:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide support to HR Business Partners on various HR functions, including but not limited to, performance management, recruitment/onboarding and compensation in a timely manner.
  </li>
  <li>
   Be the first point of contact to employees in designated jurisdiction(s), provide exceptional support and assistance to meet with employees, answer HR related questions and document employees issues (for example regarding leaves and compensation) and provide instructions on next steps, escalate to the HR Business Partner or Centre of Excellence, as required.
  </li>
  <li>
   Provide HR support to People Leaders as required, meet with them to discuss various challenges and provide basic coaching such as managing difficult conversations, escalating to the HR Business Partners as needed.
  </li>
  <li>
   Participate in various employment processes, including preparing, reviewing and sending employment documentation, such as position change letters, employment contracts, performance improvement plans and individual development plans.
  </li>
  <li>
   Provide support to HRBPs during the sensitive process of terminations and job eliminations while ensuring the approach and package are in line with applicable legislation. This includes assisting with pre-termination and post-termination documentation preparation and execution, effective communication with relevant stakeholders and other aspects of the process to ensure a smooth and respectful experience for all parties involved.
  </li>
  <li>
   Facilitate and prepare relocation, professional development requests and engagement toolkit requests.
  </li>
  <li>
   Assist People Leaders in the job description process and provide feedback to ensure that the job description accurately reflects the needs of the team and the organization, including specific duties, responsibilities, and qualifications.
  </li>
  <li>
   Conduct exit interviews and provide HRBPs with an overview of trends and observations gathered from exit interviews. Summarize and share data as necessary to enhance the employee experience.
  </li>
  <li>
   Assist HR Business Partners in performance management reviews, investigations, and employee relations challenges.
  </li>
  <li>
   Assist in People Operations process development and process improvement, looking for efficiencies and suggestions for improvement.
  </li>
  <li>
   Provide updates and suggestions for content for Global HR guides (Employee Handbooks) and Internal HR Wiki, as needed.
  </li>
  <li>
   Work with the HR data teams to develop DayForce reports and assist in the monitoring of employee processes, serving as reporting SMEs.
  </li>
  <li>
   Maintain in-depth knowledge of legislative requirements related to day-to-day management of employees, reducing legal risks to ensure compliance.
  </li>
  <li>
   Participate actively in various HR programs, projects and initiatives, including being a main participant for development and implementation.
  </li>
  <li>
   Ensure strict adherence to Geotab policies on Google sharing rights to confidential HR/employee information.
  </li>
  <li>
   Support Geotab global strategic initiatives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Bring To This Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3-5 years of experience in human resources or people operations, ideally within a fast-paced technology environment.
  </li>
  <li>
   Ability to work on a broad set of Human Resources functions.
  </li>
  <li>
   Demonstrable evidence of HR expertise and thought leadership.
  </li>
  <li>
   Experience working within a technical or engineering organization, knowledge of the high-technology industry an asset.
  </li>
  <li>
   Ability to maintain confidentiality of all aspects of job responsibilities.
  </li>
  <li>
   Strong interpersonal relationship building skills.
  </li>
  <li>
   Strong verbal and written communication skills.
  </li>
  <li>
   High accuracy and meticulous attention to detail.
  </li>
  <li>
   Highly organized and able to manage multiple tasks and projects simultaneously.
  </li>
  <li>
   A strong team-player with the ability to engage with all levels of the organization.
  </li>
  <li>
   Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
  </li>
  <li>
   Entrepreneurial mindset and comfortable in a flat organization.
   <br/>
   <br/>
  </li>
 </ul>
 If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
 <br/>
 <br/>
 <strong>
  Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.:
  <br/>
  <br/>
 </strong>
 <strong>
  How We Work:
  <br/>
  <br/>
 </strong>
 At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
 <br/>
 <br/>
 We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish &ndash; in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, &ldquo;Geotab&rdquo;), you acknowledge Geotab&rsquo;s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.
</div>


Ultahost, inc

<div><div><b>About UltaHost:</b></div><div>
Ultahost is a rapidly growing global web hosting and infrastructure provider, delivering high-performance hosting solutions including Dedicated Servers, VPS Hosting, Cloud Infrastructure, and Managed Hosting services.</div><div>
As our infrastructure continues to scale, we are looking for a Dedicated Hosting Operations Specialist to help manage the procurement, provisioning, and operational management of dedicated server hardware across our global data center network.</div><div><b>
</b></div><div><b>Job Overview</b></div><div>
The Dedicated Hosting Operations Specialist will be responsible for managing the end-to-end lifecycle of dedicated server infrastructure, including server procurement, vendor coordination, hardware inventory management, and provisioning processes.</div><div>
This role plays a critical part in ensuring that dedicated hosting resources are available, scalable, and efficiently deployed to support our growing customer base.</div><div></div><div><b><br>
Key Responsibilities</b></div><ul><li>
Manage dedicated server procurement from hardware vendors and global data center providers</li><li>
Coordinate server purchasing, vendor communication, and hardware sourcing</li><li>
Oversee server inventory management and hardware resource allocation</li><li>
Ensure efficient server provisioning and deployment for dedicated hosting customers</li><li>
Work closely with infrastructure and operations teams to maintain high availability of dedicated hosting resources</li><li>
Monitor hardware capacity planning and forecast server demand</li><li>
Maintain documentation for server hardware, configurations, and procurement records</li><li>
Track vendor performance, delivery timelines, and pricing optimization</li><li>
Support improvements to internal processes related to server provisioning and infrastructure operations</li></ul><div><b>
Required Qualifications</b></div><ul><li>
Experience in web hosting, data center operations, infrastructure operations, or server procurement</li><li>
Understanding of dedicated server infrastructure and hosting environments</li><li>
Familiarity with server hardware components (CPU, RAM, storage, RAID, networking)</li><li>
Strong organizational and operational management skills</li><li>
Ability to coordinate with vendors, suppliers, and technical teams</li><li>
Experience with inventory management or asset tracking systems</li><li>
Strong communication and problem-solving skills</li><li>
Professional working proficiency in English</li></ul><div><b>
Preferred Qualifications</b></div><ul><li>
Experience working in a web hosting, cloud infrastructure, or data center environment</li><li>
Familiarity with server operating systems such as Linux (Ubuntu, CentOS, AlmaLinux, Debian) and Windows Server</li><li>
Experience with hosting control panels such as cPanel/WHM, Plesk, DirectAdmin, or similar platforms</li><li>
Understanding of dedicated server provisioning and lifecycle management</li><li>
Knowledge of server hardware configuration and troubleshooting (CPU, RAM, SSD/NVMe storage, RAID, networking)</li><li>
Experience with remote server management tools such as IPMI, iDRAC, iLO, or KVM over IP</li><li>
Familiarity with data center operations and rack infrastructure (switches, cabling, power management)</li><li>
Basic understanding of networking concepts (IP management, VLANs, routing, bandwidth allocation)</li><li>
Experience working with automation or provisioning systems used in hosting environments is a plus</li><li>
Knowledge of infrastructure monitoring or asset management tools</li></ul></div><div></div>

Dedicated Hosting Operations Specialist

Confidential

<div>
 <p>
  <strong>
   HR Operations Specialist (On-site, Dubai)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  A leading family business based in Dubai is hiring within their Human Resources department.
 </p>
 <p>
  <br/>
 </p>
 <p>
  They are looking for an HR operations professional to keep core people processes running smoothly from day-one setup to ongoing employee support.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you&rsquo;ll do
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Run day-to-day HR operations across the employee lifecycle (joiners, movers, leavers).
  </li>
  <li>
   Own HR documentation and employee record accuracy, ensuring privacy and compliance.
  </li>
  <li>
   Respond to employee queries and prepare standard letters/requests with a service-first approach.
  </li>
  <li>
   Work with internal teams to ensure onboarding readiness and smooth exits.
  </li>
  <li>
   Support HR reporting, trackers, and periodic people initiatives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you&rsquo;ll bring
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   5+ years in HR operations, HR shared services, or people administration.
  </li>
  <li>
   Strong organisation skills and a high standard of accuracy.
  </li>
  <li>
   Comfortable working with HR systems and Excel-based trackers.
  </li>
  <li>
   Clear, professional communication and a helpful, customer-oriented style.
  </li>
  <li>
   Understanding of UAE employment practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Apply
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Be part of a people-focused team and help deliver a consistent, high-quality experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Given the high volume of applicants only shortlisted candidates will be contacted for next steps.
 </p>
 <p>
 </p>
</div>


Human Resources Operations Specialist

Sky Bridge Global LLC FZ

<p><b>Freight Forwarding &amp; Customs Operations Executive</b></p><p>We are a growing freight forwarding and logistics company based in Dubai, looking for a reliable and motivated <b>Operations Executive</b> to join our team.</p><p>We are a <b>small and supportive company</b>, offering a stable and friendly working environment where employees can grow and develop within the logistics industry.</p><p><b>Key Responsibilities:</b></p><ul><li>Preparing freight <b>quotations and pricing</b> for clients and overseas agents</li><li>Coordinating <b>air, sea, and land shipments</b></li><li>Handling daily <b>freight forwarding operations</b></li><li>Managing shipment documentation (BL, invoices, packing lists, etc.)</li><li>Communication with shipping lines, airlines, agents, and clients</li><li>Knowledge and coordination of <b>customs clearance procedures in Dubai</b></li></ul><p><b>Requirements:</b></p><ul><li><b>Minimum 1 year experience in freight forwarding or customs clearance in the UAE</b></li><li>Strong knowledge of <b>logistics operations and Incoterms</b></li><li>Ability to <b>prepare freight quotations independently</b></li><li>Good communication skills with clients and international agents</li><li>Organized, responsible, and able to work independently</li></ul><p><b>Important:</b><br/>Please <b>do not apply if you do not have experience in freight forwarding, logistics, or customs clearance</b>. Applications without relevant experience will not be considered.</p><p>Job Type: Full-time</p><p>Pay: From AED3,500.00 per month</p><p>Application Question(s):</p><ul><li>Do you have practical experience preparing freight quotations and planning shipment routes (air or sea freight)? If yes, please describe your experience and which systems or carriers you worked with.</li></ul><p>Experience:</p><ul><li>Logistic operation: 1 year (Required)</li></ul>

Freight Forwarding Pricing & Operations Specialist

Citi

<div><p><b>Role Overview</b></p><p>
We are seeking a highly detail-oriented and proactive Client Operations Specialist with at least 4-5 years of experience within the financial services industry. This role is critical in providing comprehensive support for our client relationship management and sales operations, focusing on the efficient execution of client-related processes across segments, data accuracy, campaign and Customer Value Proposition (CVP) and campaign management, event management, and expense processing.</p><p>
The ideal candidate will be adept at managing multiple tasks, possess strong organizational skills, and have a solid understanding of operational workflows within a fast-paced financial services environment.</p><p><b>
Key Responsibilities</b></p><ul><li><b>
Campaign and Offer Fulfillment:</b><ul><li>
Coordinate monthly offer and CVP fulfillment by obtaining relevant files, accurately identifying eligible clients, and performing stringent sample checks and controls to ensure precise delivery as per agreed frameworks</li><li>
Handle client enrollments for offers and CVP programs, ensuring a seamless experience.</li><li>
Manage gift and lifestyle programs offered to clients, including client eligibility identification, communication to RMs, consolidating responses, placing orders, and tracking order IDs.</li></ul></li><li><b>
Client Segmentation and Event Management:</b><ul><li>
Support client portfolio management by identifying executing Upgrade, downgrade, segment change processes as per agreed framework</li><li>
Collaborate with various stakeholders to facilitate any lifecycle management operational support</li><li>
Provide comprehensive operational support for client events, including logistics coordination, managing invitations and RSVPs, and ensuring smooth execution.</li><li>
Collaborate with marketing and sales teams to facilitate event success and client engagement.</li></ul></li><li><b>
Account and Relationship Management Support:</b><ul><li>
Assist in managing client complaints by following established procedures.</li><li>
Process client queries, requests and questions related to Citigold and Citigold Private Client segment propositions, campaigns and offers.</li></ul></li><li><b>
Expense Management:</b><ul><li>
Process and reconcile expenses related to client activities, campaigns, and events, ensuring adherence to internal policies and budget guidelines.</li><li>
Maintain accurate records for auditing purposes.</li></ul></li><li><b>
Data Management and Reporting:</b><ul><li>
Generate and maintain various performance trackers when required</li><li>
Manage primary and joint account holder segmentation.</li></ul></li></ul><p><b>
Required Qualifications</b></p><ul><li>
Minimum graduate.</li><li>
Bachelor's degree in Business Administration, Finance, Operations Management, or a related field.</li><li>
Minimum of 4-5 years of progressive experience in marketing operations, client services, or sales support within the financial services industry, with a strong focus on campaign fulfillment, event coordination, and expense management.</li><li>
Strong analytical skills with proficiency in data management and tracking tools (e.g., Excel, internal systems), including a strong understanding of MS Office.</li><li>
Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.</li><li>
Demonstrated ability to follow established processes and procedures accurately and consistently.</li><li>
Exceptional written and verbal communication skills, coupled with the confidence to interact professionally with RMs, team leads, seniors within the organization, and other internal stakeholders.</li><li>
Proactive and detail-oriented with a strong commitment to data accuracy and operational efficiency.</li><li>
Ability to understand key focus areas and work towards achieving them with minimal supervision.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Familiarity with CRM systems and financial services operational platforms.</li><li>
Experience with client lifecycle management processes (onboarding, upgrades, downgrades, offboarding).</li><li>
Understanding of regulatory requirements related to client data and financial operations.</li></ul><p><b>
Key Attributes</b></p><ul><li>
Adept and articulate in understanding process intricacies and policies.</li><li>
Understanding of all back-end systems that are required for the job.</li><li>
Proactively manage ad-hoc projects and MIS requirements or any other assigned work.</li><li>
Highly focused on quality &amp; controls.</li><li>
Dynamic and able to work in sync with business requirements.</li><li>
Very quick in execution and able to identify process bottlenecks.</li></ul><p><b>
Important Note</b></p><ul><li>
The above list of Job responsibilities is indicative and subject to change based on evolving business requirements.</li></ul><p>
-</p><p><b>
Job Family Group:
</b></p>Operations - Management Operations<p>
-</p><p><b>
Job Family:</b></p>
Management Leadership<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i><br>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Client Events and Campaigns Manager (UAE Nationals Only)

Delivery Hero

<div><b>Company Description</b><p><br>
When you think of food delivery in the MENA region, we&rsquo;d be pretty surprised if talabat didn&rsquo;t pop into your mind first! Since delivering our first order in Kuwait in 2004, we&rsquo;ve grown quite a lot over the past 17 years.</p><p>
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!</p><p>
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.</p><b><br>
Job Description</b><p><br>
We&rsquo;re looking for a Specialist Vendor Operations - Key Accounts to join the team and focus on growing our own Non-Food Market Place.<br>
<br>
<b>Responsibilities</b>:</p><ul><li>
Support regional &amp; local operations team to improve operational metrics &amp; setting vendors up for success</li><li>
Resource Planning with Picker store staff; looking at the demand and how this will translate to resources needed</li><li>
Tracking of operational process across markets such as; new vendor onboarding, auditing of catalog clean up, inventory integrations and other local processes</li><li>
Support local markets with processes / initiatives that are outside of BAU tasks</li><li>
Daily review of performance &amp; monitoring of inventory / price updates, identifying any issues and resolving to ensure correct availability &amp; prices</li><li>
Regularly reviewing vendors assortment looking at orders generated &amp; top out of stock worst offenders; sharing market level reports with the local teams</li><li>
Creating basic processes such as device, uniform ordering, etc</li><li>
Market point of contact for any technical or process issues, review incident tickets / providing guidance / solutions immediately</li><li>
Collaborate with market vendor coordinators for best practices and lessons learned</li><li>
Ability to carry out daily checks with limited support, ensuring all local processes are followed and completed</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
At least 1-2 years of experience in a logistics operational role</li><li>
Strong vendor operational knowledge</li><li>
Demand and resource planning experience</li><li>
Ability to document processes and guidelines</li><li>
Ability to work with data and highlight key insights</li><li>
Confident solving minor issues efficiently, understanding which issues require escalation and proposing documents/changes to mitigate</li><li>
Understanding of grocery operations (advantage)</li></ul></div>

Specialist Vendor Operations

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Client Events and Campaigns Manager (UAE Nationals Only)

Specialist Vendor Operations