project manager

marketing manager

office administrator

production manager

office manager

operations support manager

The Floorist

Job Summary: The Installation Operations Manager will oversee the daily activities of site engineers and installation managers, ensuring smooth coordination of projects, monitoring productivity, and generating performance reports. The role requires a strong leader who can manage teams from the office, align site schedules with the project coordinator, and occasionally visit project sites when necessary.Key Responsibilities:<ul><li>Supervise and manage site engineers and installation managers, ensuring accountability and productivity from each site.</li><li>Monitor site activities, meetings, and project progress, providing timely reports to management.</li><li>Work closely with the Project Coordinator to schedule site work and align resources effectively.</li><li>Collect and analyze productivity data from sites, preparing detailed performance and progress reports.</li><li>Ensure installation quality and timelines are met by holding the team accountable for their deliverables.</li><li>Provide leadership and guidance to the installation team, resolving challenges and ensuring smooth communication between office and site.</li><li>Conduct site visits occasionally to validate progress, quality, and compliance with company standards.</li><li>Act as the central point of control for installation operations, ensuring efficiency and consistency across all projects.</li></ul>Requirements:<ul><li>Proven experience in project management, operations, or site installation within the flooring/interior/fit-out industry.</li><li>Strong leadership and people management skills.</li><li>Excellent reporting, organizational, and analytical abilities.</li><li>Ability to coordinate multiple teams and manage deadlines effectively.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint) for reporting and scheduling.</li><li>Flexibility to visit sites when required.</li></ul>Job Type: Full-timePay: AED6,000.00 - AED7,000.00 per month

Installation Operations Manager

The Emirates Group

Job Purpose: 
The jobholder is responsible for overseeing IT operations, ensuring the smooth delivery of IT services, and providing technical support to end-users. This role involves managing a team of support staff, maintaining IT infrastructure, implementing best practices for incident management, problem resolution, and service improvement, and ensuring high levels of customer satisfaction through efficient IT service delivery.
 
Key Results Area: 
1.Ensure consistent delivery of IT services in line with defined SLAs by promptly resolving incidents and problems, conducting root cause
 
analysis, and implementing preventive measures to maintain high service reliability, minimize disruptions, and enhance customer satisfaction.
 
2.Oversee prompt resolution of IT incidents, minimize downtime, and conduct root cause analysis for critical issues, supported by clear escalation protocols and knowledge documentation.
 
3.Deliver effective user support through efficient helpdesk operations, proactive training programs, and initiatives to improve end-user proficiency, satisfaction, and self-sufficiency.
 
4.Manage, mentor, and develop the IT support team, fostering skill enhancement, accountability, and a culture of performance excellence.
 
5.Oversee administration of the Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive, etc.), acting as Global/Domain Admin to ensure secure and reliable collaboration services.
 
6.Manage AMC/service contracts and coordinate with external vendors, service providers, and technology partners to ensure timely support, escalations, and optimal value delivery.
 
7.Ensure adherence to IT security policies, standards, and audit requirements, implementing corrective actions and awareness programs to strengthen compliance and risk management.
 
8.Generate regular reports on service performance, support metrics, incident trends, and user feedback, providing actionable insights to management for continuous improvement.
 
Knowledge, Skills & Minimum Experience: 
Education Qualification: 
a) Bachelor*s degree in engineering / technology or equivalent qualification in Computer Science.
 
b) Master*s Degree in IT Management, Business Administration (MBA) or equivalent is preferred
 
c) ITIL 4 Managing Professional or ITIL 4 Strategic Leader (Advanced)
 
Work Experience: 
a)Minimum of 7 years in IT support, service management, or IT operations.
 
b)3+ years in a leadership role, managing IT support teams or service desks.
 
c)Proven experience with IT Service Management (ITSM) and implementing ITIL best practices.
 
d)Experience managing multi-vendor environments and vendor relationships.
 
e)Proficiency in IT Service Management tools (e.g., ServiceNow, ManageEngine, Jira Service Management)
 
f)Knowledge of remote support tools, monitoring tools, and ticketing systems.
 
g)Understanding of cybersecurity principles and data privacy regulations.
 
h)Expertise in ITIL framework and managing end-to-end IT service lifecycle (Incident, Problem, Change, and Request Management).
 
i)Proficient in managing Windows, Linux, and macOS environments.
 
Skills: 
a)Should have excellent communication skills.
 
b)Strong interpersonal and problem-solving skills.
 
c)Ability to work effectively in a diverse environment

IT MANAGER SUPPORT & OPS

Accessibility Arabia

Key Responsibilities - Support the day-to-day implementation of accessibility and inclusion initiatives across various venues and experiences. - Coordinate with internal teams to ensure accessibility measures are integrated into operations, events, and guest experiences. - Assist in monitoring and maintaining accessibility assets, equipment, and services. - Help manage guest requests related to accessibility, ensuring timely response and follow-up. - Support accessibility training sessions for staff and maintain training records. - Contribute to accessibility audits, checklists, and improvement plans. - Assist with reporting, data collection, and documentation to support strategic decision-making. - Stay up to date on accessibility trends, assistive technologies, and inclusive practices.Qualifications - Bachelor&rsquo;s degree in Special Education, Psychology, Social Sciences, or a related field. - Passion for accessibility, inclusion, and improving the experiences of People of Determination. - Strong organizational and communication skills. - Ability to work collaboratively across departments. - Basic understanding of accessibility principles (training will be provided). - Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with digital tools is a plus. - Fluency in English; Arabic is an advantage.Job Types: Full-time, Part-time, PermanentEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>

Accessibility Operations Manager (Junior Role)

Citi

<div><h2 class="jobSectionHeader">Discover your future at Citi</h2>
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
<h2 class="jobSectionHeader">Job Overview</h2>
The Non-Financial Regulatory Reporting Operations cover key areas:<ul><li>
Reporting - e-2-e execution of non-financial regulatory reporting processes, ensuring completeness, accuracy, and timelines in accordance with regulatory requirements and internal Citi standards.</li><li>
Controls - comprehensive control framework that includes pre-submission, post submission controls, issue management, and sustainable risk mitigation practices.</li><li>
Oversight - Lead governance activities, including escalation protocols, regulatory issue remediation, disclosure to regulators to ensure transparency and accountability across reporting functions.</li><li>
Compliance Management - Drive standardization, automation, and continuous improvement initiatives to enhance process efficiency, data integrity, and operational resilience.</li><li>
Horizontal Function - Collaborate with Compliance, Risk, Technology and Business partners to ensure alignment of reporting practices with evolving regulatory expectations and Citi policies.</li></ul>
The Non-Financial Regulatory Reporting Operations Senior Vice President is accountable for overseeing the end-to-end execution of the UAE non-financial regulatory reporting function. This role ensures completeness, accuracy, and timeliness of regulatory reports while maintaining a strong control framework. The Senior Manager designs, implements, and monitors controls including post-submission validation, issue management, and sustainable mitigation strategies. They lead governance activities by chairing local control forums, managing escalations, and ensuring regulatory remediation plans are executed effectively. The Senior Manager engages proactively with internal stakeholders including Compliance, Risk, and senior leaders to align practices with policy changes and regulatory updates. They drive standardization, automation, and process optimization initiatives to enhance data integrity and operational resilience. This role is responsible for the strategic oversight of audit and regulatory examination activities. The Senior Vice President mentors VPs and contributes to the leadership and development of the broader reporting team. They oversee the implementation of local regulatory change management processes and ensure that enterprise standards are embedded in day-to-day operations. Through thought leadership and collaboration, the Senior Manager strengthens the firm&rsquo;s regulatory reporting capabilities and risk posture.
Responsibilities:
<ul><li>Accountable for local non-financial regulatory reporting obligations to CBUAE, SCA, and other UAE regulators, building trusted relationships and representing the firm in high-level discussions, consultations, and industry forums.</li><li>
Shape and influence non-financial regulatory reporting strategy for UAE, advising senior leadership on regulatory trends and potential impacts.</li><li>
Lead senior-level engagement in local, non-financial regulatory reporting reviews, audits, and supervisory meetings, ensuring effective representation of the firm and credibility with regulators.</li><li>
Oversee all UAE non-financial regulatory reporting submissions, ensuring reports are complete, accurate, and timely, with zero tolerance for material errors.</li><li>
Identify stakeholders and key organizations in order to build and manage relationships with each for local non-financial regulatory reporting.</li><li>
Design, oversee, and evaluate operative strategies to have efficient processes, and reduce regulatory risk to the institution.</li><li>
Design strategies for local non-financial regulatory reporting that generate improvements.</li><li>
Escalate in timely manner the potential risk issues, revenue leakages etc. to senior management.</li><li>
Review processes, procedures, strategy changes, and capacity plans to ensure productivity, inventory control, and turnaround time according to Service Level Agreements (SLAs)</li><li>
Oversee all policies and procedures are in place to ensure operations run within the highest quality standards and Regulatory Risks are minimized for local non-financial regulatory reporting</li><li>
Develop proposals for all initiatives and communicate opportunities and progress against the proposal in a concise and timely manner to senior leadership</li><li>
Provide judgements based on analysis of facts and a diverse range of internal and external sources in complicated, unique, and dynamic situations</li><li>
Negotiate internally and communicate management report to senior management, recommending next course of action</li><li>
Resolve highly complex and varying issues that have substantial potential impact</li><li>
Participate in improvement projects with internal and external stakeholders</li><li>
Responsible for project / program management and tools process adherence, training (if required) and delivery.</li><li>
Build an effective team through hiring exceptional candidates, coaching, collaboration, and motivation of staff.</li><li>
Continue professional development to keep abreast of emerging technologies, methods and best practices.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li></ul>
Qualifications:<ul><li>
Minimum 10 years of experience in financial industry, preferably in regulatory reporting space</li><li>
Proven record of achievement in leading teams in a large, matrixed organization</li><li>
Solid experience in local non-financial regulatory reporting</li><li>
Proven experience working with demanding business stakeholders within a cross-functional matrix environment</li><li>
Deep understanding of regulations and operational processes</li><li>
Strong interpersonal skills to influence and spur change, facilitate, and enhance performance within a cross - functional environment.</li><li>
Proven experience leading a team</li><li>
Good understanding of Investments and Capital Market products as well as trade execution and settlement processes</li><li>
Analytical thinking skills</li><li>
Effective workload management</li><li>
Effective, adjusted to recipient communication skills</li><li>
Critical thinking and drawing logic-based conclusions</li><li>
Adequate level of proficiency with MS Office Suite with experience presenting to stakeholders and senior leadership</li><li>
Experience working both independently and, in a team-oriented, collaborative environment</li></ul>
Education:<ul><li>
Bachelor&rsquo;s degree or equivalent experience, in Finance, Accounting, Business, or related field</li></ul><div></div>
-
Job Family Group:
Operations - Core
-
Job Family:
Operations Support
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Senior Vice President, Non-Financial Regulatory Reporting, Wealth (UAE Nationals Only)

Allianz Partners

<div>
 The Head of Operations will lead the global Health Operations Transformation &amp; Support agenda across 20+ countries. Standardise frameworks for Quality, CX, Training, WFM, TPA, and onboarding to scale consistency and impact. Accelerate an AI-enabled operating model using RPA, process mining, analytics, and intelligent knowledge tools. Partner with regional and global leaders to deliver measurable improvements in cost, quality, and customer experience
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Develop, define and execute the global Operations Support strategy to ensure profitable growth and a strong market value proposition.
 </li>
 <li>
 Lead and manage multiple, diverse technical global teams.
 </li>
 <li>
 Responsibility for the global function&rsquo;s processes, performance, budget and FTE requirements.
 </li>
 <li>
 Design and implement the Global frameworks for Quality Controls, External TPA Management, Customer Experience and Complaints Management for all business lines (IPMI, PMI, TPA &amp; Student) and markets.
 </li>
 <li>
 Lead on the global workforce management framework and KPI&rsquo;s to support all functional areas with insight to manage capacity planning.
 </li>
 <li>
 Globalise the Customer Experience programme across all Health LOB&rsquo;s with consistent insight measurement and follow up change programmes.
 </li>
 <li>
 Develop and manage a robust onboarding process for new clients. Engage with sales at tender stage and shape the tender commitments for service delivery.
 </li>
 <li>
 Be the operations senior lead for any external or internal audit across operations.
 </li>
 <li>
 Manage the operations IT project pipeline and be responsible for all interfaces with OM, Allianz Technology and other associated IT stakeholders and providers.
 </li>
 <li>
 Proactively investigate, collaborate and pursue opportunities for new and deeper approaches to automation and digital customer journeys.
 </li>
 <li>
 Be a catalyst for change: influence, lead and motivate across the function to enhance their quality and productivity output by implementing relevant business process change.
 </li>
 <li>
 Engage with and influence management colleagues in AP and the regional offices to ensure Health Operations delivers maximum benefit and is aligned to Health LOB and AP Operations strategic objectives.
 </li>
 <li>
 Address the needs of the wider stakeholders in the company, through ongoing communication and interaction.
 </li>
 <li>
 Collaborate on an ongoing basis with the data function to ensure that timely and adequate management reporting is visible and performance is in line with the operating plan.
 </li>
 <li>
 Drive and proactively monitor a consistent and coherent global governance framework.
 </li>
 <li>
 Assign quality standards worldwide, ensuring robust and efficient controls and quality standards are in place.
 </li>
 <li>
 Engage closely with other functions to advance business critical tasks including sales, organisational management, risk and finance.
 </li>
 <li>
 Continually benchmark best in class standards for Operations and drive change programmes to achieve these standards.
 </li>
 <li>
 Ensure compliance with policies, protocols, and standards to achieve objectives related to customer satisfaction, quality, productivity across the functions.
 </li>
 <li>
 Drive collaboration across AP boundaries by promoting the sharing of information.
 </li>
 <li>
 Apply a long-term, big-picture perspective that supports innovation and focuses people on changes that will add value to the business.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Educated at least to 3rd Level Degree, Masters preferred.
 </li>
 <li>
 At least ten years of relevant commercial experience, including people leadership roles in international matrix business environments
 </li>
 <li>
 Previous experience of working in a health insurance environment is advantageous
 </li>
 <li>
 Strong leadership skills, including the ability to identify, develop, engage and coach key talent alongside an ability to hold employees and teams accountable and invested in their results.
 </li>
 <li>
 Experience in analytics, project management and negotiation is important.
 </li>
 <li>
 Demonstratable knowledge of senior stakeholder management and influencing without authority
 </li>
 <li>
 Leadership and management skills, with the ability to develop and deepen a high performance culture.
 </li>
 <li>
 Change advocacy and management, and the ability to develop capability and lead a team with an emphasis on continuous improvement.
 </li>
 <li>
 Results orientation.Customer focus, in line with the ethos of the company.
 
 
 </li>
 </ul>
 Excellent interpersonal skills (verbal and written) required for developing and delivering presentations to front line employees, managers and senior executives. Stakeholder management. Driving change and innovation. Strategic orientation. Project initiation and development
 
 
 
 What We Offer
 
 
 
 Our employees play an integral part in our success as a business.
 
 
 We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
 
 
 82060 | Operations | Professional | Allianz Executive | Allianz Partners | Full-Time | Permanent
 
 
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
 
 
 Join us. Let's care for tomorrow.
 
 
 Note: Diversity of minds is an integral part of Allianz&rsquo; company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
</div>

Head of Operations Transformation & Support - Health

DOHA BANK

<div>
 
 
 Job Summary:
 
 We are seeking a motivated and detail-oriented Graduate Trainee to provide assistance to our Dubai branch and support the back-office operations.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Provide support to the Dubai branch and assist in various back-office tasks.
 </li>
 <li>
 Attend to branch accounts, including preparation of statements, regulatory returns, reconciliation, and other related activities in collaboration with the Operations Manager and Deputy Operations Manager.
 </li>
 <li>
 Oversee salary processing and other financial transactions, ensuring accuracy and timeliness.
 </li>
 <li>
 Prepare Manager Cheques as required.
 </li>
 <li>
 Post customer charges, including statements and cheque books.
 </li>
 <li>
 Process entries related to ICCS (Image Cheque Clearing System), DDS (Direct Debit System), and FTS (Funds Transfer System).
 </li>
 <li>
 Carry out standing instructions and verify vouchers/statements for accuracy.
 </li>
 <li>
 Perform any other duties assigned by the Deputy Branch Operations Manager or Operations Manager as necessary.
 </li>
 </ul>
 
 
 
 
 
 Eligibility Criteria:
 
 
 <ul>
 <li>
 Emirati nationals only.
 </li>
 <li>
 Recent graduates or candidates with relevant experience in the finance or accounting field.
 </li>
 <li>
 Strong proficiency in both Arabic and English, with excellent communication skills.
 </li>
 <li>
 Adequate computer skills, particularly in accounting applications.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 A dynamic work environment with opportunities for professional growth.
 </li>
 <li>
 Comprehensive training and mentorship from experienced professionals.
 </li>
 <li>
 A chance to contribute to the operations of a leading branch in the financial sector.
 </li>
 </ul>
 
 
</div>

Graduate Trainee - Emiratization

Golden Ocean Logistics

Job Description: Office Manager We are looking for an organized and reliable Office Manager to oversee daily office operations. The Office Manager will be responsible for coordinating administrative tasks, managing office supplies, maintaining records, supporting staff needs, and ensuring smooth workflow in the workplace.Key Responsibilities:<ul><li>Manage day-to-day office operations</li><li>Handle correspondence, phone calls, and emails</li><li>Maintain office supplies and equipment</li><li>Organize schedules, meetings, and appointments</li><li>Keep accurate records and files</li><li>Support management and staff with administrative needs</li><li>Supervise and coordinate support staff</li></ul>Qualifications:<ul><li>Proven experience in office administration or management</li><li>Strong organizational and communication skills</li><li>Proficiency in MS Office and office equipment</li><li>Ability to multitask and work independently</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary?</li><li>What is your visa status?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Office Manager

Explore 6647+ Operations support manager in Dubai this October. Find roles across top companies and apply now to boost your career.