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admin and operations officer Jobs in Cairo

admin and operations officer

operations team lead

WOROOD

<div>
 The Operations Team Leader is responsible for leading daily operational and fulfillment activities to ensure timely order dispatch, high accuracy, efficient resource utilization, and compliance with company quality standards. This role bridges strategy and execution by translating operational plans into daily actions and measurable results.
 
 
 Core Responsibilities
 
 
 1. Daily Operations Management
 
 
 <ul>
 <li>
 Oversee end-to-end order processing from order release to final dispatch
 </li>
 <li>
 Ensure daily dispatch targets are met based on order volume and SLAs
 </li>
 <li>
 Plan manpower allocation according to workload and peak periods
 </li>
 <li>
 Monitor workflow efficiency and remove operational bottlenecks
 </li>
 <li>
 Ensure system data accuracy (order status, inventory movement, dispatch confirmation)
 
 
 
 </li>
 </ul>
 2. Team Leadership &amp; Supervision
 
 
 <ul>
 <li>
 Supervise Operations Specialists, Fulfillment, Packing, and QC teams
 </li>
 <li>
 Assign daily tasks and clearly communicate priorities and deadlines
 </li>
 <li>
 Conduct daily briefings and end-of-day reviews
 </li>
 <li>
 Coach team members to improve productivity and accuracy
 </li>
 <li>
 Manage attendance, shifts, rotations, and task coverage
 
 
 
 </li>
 </ul>
 3. Quality Control &amp; Compliance
 
 
 <ul>
 <li>
 Ensure all orders meet company quality, packing, and branding standards
 </li>
 <li>
 Reduce picking, packing, and dispatch errors
 </li>
 <li>
 Implement and enforce SOPs and operational guidelines
 </li>
 <li>
 Conduct random audits on packed and dispatched orders
 </li>
 <li>
 Ensure health, safety, and warehouse compliance standards are followed
 
 
 
 </li>
 </ul>
 4. Performance Monitoring &amp; KPIs
 
 
 <ul>
 <li>
 Track and analyze KPIs such as:
 </li>
 <li>
 Orders dispatched per day
 </li>
 <li>
 Order accuracy rate
 </li>
 <li>
 Team productivity and efficiency
 </li>
 <li>
 Prepare daily, weekly, and monthly performance reports
 </li>
 <li>
 Identify performance gaps and create corrective action plans
 
 
 
 </li>
 </ul>
 5. Process Improvement &amp; Optimization
 
 
 <ul>
 <li>
 Identify inefficiencies in workflows and propose improvements
 </li>
 <li>
 Support automation, system upgrades, and process standardization
 </li>
 <li>
 Reduce operational costs without impacting quality or delivery timelines
 </li>
 <li>
 Improve space utilization and picking/packing flow
 
 
 
 </li>
 </ul>
 6. Cross-Functional Coordination
 
 
 <ul>
 <li>
 Coordinate with Customer Service to resolve order issues and escalations
 </li>
 <li>
 Work closely with Inventory, IT, and Finance teams to ensure data alignment
 </li>
 <li>
 Communicate operational risks and capacity constraints to management
 </li>
 <li>
 Support sales campaigns and promotions by planning operational capacity
 
 
 
 </li>
 </ul>
 7. Problem Solving &amp; Escalation
 
 
 <ul>
 <li>
 Act as the first escalation point for operational issues
 </li>
 <li>
 Resolve urgent order delays, manpower shortages, and system errors
 </li>
 <li>
 Take immediate corrective actions during peak periods
 </li>
 <li>
 Ensure minimal operational disruption during crises
 
 
 
 </li>
 </ul>
 Authority &amp; Decision-Making
 
 
 <ul>
 <li>
 Allocate manpower and assign shifts within approved limits
 </li>
 <li>
 Approve task re-prioritization based on operational needs
 </li>
 <li>
 Recommend hiring, training, or disciplinary actions
 </li>
 <li>
 Escalate critical risks and resource gaps to Operations Manager
 
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelors degree in Operations, Supply Chain, Business Administration, or related field
 </li>
 <li>
 3&ndash;5 years of experience in operations, fulfillment, or logistics
 </li>
 <li>
 Minimum 1&ndash;2 years in a supervisory or team leadership role
 </li>
 <li>
 Strong leadership, communication, and decision-making skills
 </li>
 <li>
 Preferred Experience with OMS, WMS, or ERP systems
 </li>
 <li>
 Strong analytical and reporting skills
 </li>
 <li>
 Ability to work under pressure in high-volume environments
 
 
 
 </li>
 </ul>
 Work Schedule
 
 
 <ul>
 <li>
 5 working days per week
 </li>
 <li>
 Thursday and Saturday are rotational working days, based on operational needs
 
 </li>
 </ul>
</div>

Operations Team Lead

Danone

<div>
 
 About The Job
 
 
 
 
 You&rsquo;re looking for fulfillment; we&rsquo;re looking for You!
 
 
 
 
 Operations Business Controller
 
 
 
 As an Operations Business Controller, you will lead financial strategy and performance management across Operations (Factory, Farm, Logistics, Procurement), ensuring cost optimization, investment discipline, and strong governance while developing a high-performing finance team.
 
 
 As an Operations Business Controller, you will be doing the following activities
 
 
 <ul>
 <li>
 Strategic Finance Partnership
 </li>
 <li>
 Serve as the lead finance business partner to the Ops Director and functional heads (Factory, Farm, Logistics, Procurement).
 </li>
 <li>
 Translate operational drivers (yields, mix, volumes, productivity, material variances, farm KPIs, logistics efficiency) into clear financial implications and recommendations.
 </li>
 <li>
 Challenge and influence decision-making to optimize COGS, inventory, and CapEx returns.
 </li>
 <li>
 Prepare and deliver concise performance narratives, dashboards, and steering committee materials.
 </li>
 <li>
 Team Leadership &amp; Development
 </li>
 <li>
 Lead, coach, and develop a team of five budget controllers across two legal entities; set objectives, upskill in analytics/business partnering, and create a performance culture.
 </li>
 <li>
 Streamline ways of working, standardize templates, and foster best-practice sharing across entities.
 </li>
 <li>
 COGS Performance, Forecasting &amp; Closing
 </li>
 <li>
 Own the rolling forecast, annual budget, and monthly closing for COGS across materials, factory, farm, and logistics.
 </li>
 <li>
 Drive root cause analysis of variances (PPV, usage/yield, conversion costs, labor, energy, farm costs, transport).
 </li>
 <li>
 Ensure timely and accurate accruals, provisions, and cost allocations; safeguard the integrity of standard costs and BOMs in ERP.
 </li>
 <li>
 Partner with Supply Chain, Manufacturing, Farm, and Procurement to deliver cost
 
 
 </li>
 </ul>
 
 About You
 
 
 
 Bachelor's degree in Finance/Economics/Business/Accounting
 
 
 8 to 10 years' experience
 
 
 Experience in Managing teams
 
 
 Experience in senior finance role
 
 
 
 About Us
 
 
 
 Danone&rsquo;s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power of people have to impact the world through daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food. And healthy food needs a healthy planet and this is what our new signature One Planet One Health embodies.
 
 
 
 What we offer?
 
 
 
 We believe everyone has talent, something which comes natural to you. Your uniqueness is something which brings both excellence as well as energizes you.
 
 
 Don't hesitate to get back to us for any inquiries
 
 
</div>

Operations Business Controller

Amazon

<div>
 
 Description
 
 
 
 Amazon Now operations is looking for an experienced Operations manager with 5+ years of a strong record of achieving results in Under the roof Fulfillment Operations (UTR). The UTR Operations manage role will be leading UTR across Egypt including Daily/weekly/monthly safety, Quality, Customer experience and productivity metrics, Operations review and openings of new dark stores and management for UTR area managers team to scale-up the business. We are looking to hire a manager to join the team that redefines fast delivery, helps us build and run this new service for our customers, &amp; oversees 3rd Party Vendors for Under the roof operations
 
 
 When you join Amazon as an Operations Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues/teams to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Lead Full Under the Roof (UTR) operations for Egypt, Amazon now to achieve quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Planning for Tier 1, 2 events to deliver up to business expansion.
 </li>
 <li>
 Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all stores
 </li>
 <li>
 Manage UTR operations with 3P to drive the weekly, monthly, and quarterly plan in-line with other stakeholders management.
 </li>
 <li>
 Manage UTR area managers to have a standardized daily routine for managers and supervisors managing UTR in each dark store
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyze performance and suggest process improvements to optimize work and improve customer experience
 </li>
 <li>
 Expand the team with hiring new talents according to the business expansion plan
 </li>
 <li>
 Collaborate with other managers to standardize shift processes
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in supply chain management, operations, engineering, analytics or related field
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3157839
</div>

UTR Operations Manager, Amazon Now - Egypt

Grifols Egypt for Plasma Derivatives (GEPD)

<div>
 
 
 Job Objective
 
 
 
 The Vendor Management &amp; Operational Excellence (OpEx) Manager is responsible for post-contract vendor management and operational execution across procurement activities. The role focuses on supplier registration, dd process , performance record, service delivery, contract compliance, and operational continuity, without involvement in sourcing strategy, supplier selection, or commercial negotiations. The position ensures that awarded suppliers perform in line with agreed terms and that operations run efficiently and reliably.
 
 
 
 
 
 
 Key responsibility
 
 
 
 
 Vendor Management (Post-Award Focus)
 
 
 <ul>
 <li>
 Manage supplier onboarding, registration, compliance, and operational readiness
 
 after contract award
 
 </li>
 <li>
 Monitor and manage vendor performance related to quality, delivery, service levels, and contractual obligations
 </li>
 <li>
 Lead performance reviews, corrective action plans, and continuous improvement initiatives with suppliers with Quality
 </li>
 </ul>
 
 
 Contract Compliance &amp; Execution
 
 
 <ul>
 <li>
 Ensure effective implementation of contracts and operational adherence to agreed terms and SLAs
 </li>
 <li>
 Identify and report contract deviations or performance risks to Procurement leadership
 </li>
 </ul>
 
 
 Operational Management
 
 
 <ul>
 <li>
 Oversee day-to-day operational activities related to procurement execution, logistics coordination, and service delivery
 </li>
 <li>
 Ensure alignment between operational plans and supplier capacity and capabilities
 </li>
 <li>
 Monitor operational KPIs including lead times, service levels, fulfillment accuracy, and issue resolution
 </li>
 <li>
 Drive operational process improvements to enhance efficiency, reliability, and end-to-end execution
 </li>
 </ul>
 
 
 Cross-Functional Coordination
 
 
 <ul>
 <li>
 Serve as the primary operational interface between vendors, operations, finance, and internal stakeholders
 </li>
 <li>
 manage P2P teams to ensure accurate invoice processing and timely resolution of operational issuesCollaborate with the Procurement Managers by providing vendor performance insights and execution feedback
 </li>
 </ul>
 
 
 Governance, Compliance &amp; Reporting
 
 
 <ul>
 <li>
 Ensure compliance with company policies, approved contracts, and audit requirements
 </li>
 <li>
 Maintain accurate vendor documentation, performance dashboards, and operational records
 </li>
 <li>
 Prepare and present vendor performance and operational execution reports to management
 </li>
 <li>
 Support supplier risk management, business continuity planning, and contingency execution
 </li>
 </ul>
 
 
 Continuous Improvement &amp; Leadership
 
 
 <ul>
 <li>
 Drive standardization and best practices in vendor and operational management
 </li>
 <li>
 Lead or support operational excellence, automation, and digitalization initiatives
 </li>
 <li>
 Coach and support team members involved in vendor operations and execution activities
 </li>
 </ul>
 
 
 This role does NOT include:
 
 
 <ul>
 <li>
 Strategic sourcing or supplier selection
 </li>
 <li>
 Commercial negotiations or contract drafting
 </li>
 <li>
 Purchase strategy, budgeting, or spend ownership
 </li>
 <li>
 Category management responsibilities
 </li>
 </ul>
 
 
 
 
 
 Academic &amp; Professional experience required
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Operations Management, or related field
 </li>
 <li>
 5&ndash;8 years of experience in vendor management, operations, or procurement execution roles and leading P2P.
 </li>
 <li>
 Strong experience managing supplier performance and operational excellence delivery post-contract
 </li>
 <li>
 Experience working with vendor management systems and operational dashboards
 </li>
 <li>
 SAP Experience
 </li>
 </ul>
 
 
</div>

Vendor Management & Operational Excellence Manager

FlairsTech

<div>
 
 About the job:
 
 
 Requirements and responsibilities
 
 
 
 
 
 
 Role Overview
 
 
 
 
 The
 
 Technical Operations Manager
 
 is responsible for ensuring the stability, scalability, and operational excellence of healthcare software platforms. This role sits at the intersection of engineering, infrastructure, compliance, and service delivery, ensuring systems operate reliably while meeting healthcare regulatory and security standards.
 
 
 The ideal candidate combines strong technical understanding with disciplined operational leadership and the ability to translate business and clinical needs into resilient technical operations.
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Operational Management
 
 
 <ul>
 <li>
 Own day-to-day technical operations for healthcare software platforms, including production systems, environments, and releases.
 </li>
 <li>
 Ensure high availability, performance, and reliability of applications and infrastructure.
 </li>
 <li>
 Lead incident management, root cause analysis, and post-incident improvements.
 </li>
 </ul>
 
 
 Infrastructure &amp; Platform Oversight
 
 
 <ul>
 <li>
 Oversee cloud and on-prem infrastructure (AWS, Azure, or similar).
 </li>
 <li>
 Manage CI/CD pipelines, deployment strategies, monitoring, and alerting.
 </li>
 <li>
 Ensure disaster recovery, backup, and business continuity plans are defined, tested, and maintained.
 </li>
 </ul>
 
 
 Compliance, Security &amp; Quality
 
 
 <ul>
 <li>
 Ensure systems comply with healthcare regulations and standards (e.g. HIPAA, GDPR, ISO 27001, local health data regulations).
 </li>
 <li>
 Work closely with security teams to enforce data protection, access controls, and audit readiness.
 </li>
 <li>
 Support validation, documentation, and operational audits required in healthcare environments.
 </li>
 </ul>
 
 
 Cross-Functional Leadership
 
 
 <ul>
 <li>
 Act as a bridge between engineering, product, QA, customer support, and clinical/business stakeholders.
 </li>
 <li>
 Translate operational risks into clear business impact and mitigation plans.
 </li>
 <li>
 Support delivery teams by removing operational blockers and improving system readiness.
 </li>
 </ul>
 
 
 Team &amp; Process Leadership
 
 
 <ul>
 <li>
 Lead and mentor DevOps, SRE, and technical operations team members.
 </li>
 <li>
 Define and continuously improve operational processes, SLAs, and KPIs.
 </li>
 <li>
 Promote a culture of reliability, accountability, and continuous improvement.
 </li>
 </ul>
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Engineering, or a related field.
 </li>
 <li>
 7+ years of experience in software operations, DevOps, or technical operations roles.
 </li>
 <li>
 Proven experience managing production systems in regulated environments (healthcare preferred).
 </li>
 <li>
 Strong understanding of modern software architectures, APIs, databases, and cloud platforms.
 </li>
 <li>
 Hands-on experience with monitoring, incident management, and release management.
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in healthcare software, health IT, or life sciences technology.
 </li>
 <li>
 Familiarity with compliance frameworks such as HIPAA, GDPR, ISO 13485, or similar.
 </li>
 <li>
 Experience scaling operations for SaaS platforms.
 </li>
 <li>
 Background in Agile and DevOps practices.
 </li>
 </ul>
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong operational mindset with attention to risk, reliability, and detail.
 </li>
 <li>
 Ability to communicate complex technical issues clearly to non-technical stakeholders.
 </li>
 <li>
 Calm, structured leadership during incidents and high-pressure situations.
 </li>
 <li>
 Process-driven, but pragmatic and delivery-focused.
 </li>
 </ul>
 
 
 What Success Looks Like
 
 
 <ul>
 <li>
 Stable, secure, and compliant healthcare platforms.
 </li>
 <li>
 Reduced incident frequency and faster recovery times.
 </li>
 <li>
 Clear operational visibility through metrics and reporting.
 </li>
 <li>
 Strong collaboration between engineering, operations, and business teams.
 </li>
 </ul>
 
 
</div>

Technical Operations Manager

Confidential

<div>
 
 Supply Chain Manager
 
 
 
 
 
 Location: Cairo, Egypt
 
 
 
 
 
 Industry: Pharmaceutical / FMCG / Multinational Tech
 
 
 
 
 
 We are looking for an experienced
 
 Supply Chain Manager
 
 to lead end-to-end supply chain operations across procurement, planning, warehousing, and distribution. The ideal candidate will bring strong experience from
 
 pharma, FMCG, trade, or logistics environments
 
 and thrive in a fast-paced, multinational setting.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Manage end-to-end supply chain operations.
 </li>
 <li>
 Lead demand planning and inventory optimization.
 </li>
 <li>
 Ensure compliance with regulatory and quality standards (GDP, GxP, SFDA, MOH).
 </li>
 <li>
 Coordinate with suppliers, distributors, and logistics partners.
 </li>
 <li>
 Monitor KPIs: service levels, lead times, and inventory turnover.
 </li>
 <li>
 Drive continuous improvement and cost optimization initiatives.
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 8&ndash;10 years of supply chain experience.
 </li>
 <li>
 Background in
 
 pharmaceutical, FMCG, trade, logistics, or warehouse operations
 
 .
 </li>
 <li>
 Experience in multinational or regional companies preferred.
 </li>
 <li>
 Strong knowledge of GCC regulatory environments is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Business, Pharmacy, or related field.
 </li>
 <li>
 CSCP, CPIM, or similar certifications are advantageous.
 </li>
 </ul>
 
 
</div>

Supply Chain Manager

Premier Group

<div>
 
 
 We&rsquo;re Hiring | Group IT Manager
 
 
 
 We are looking for a
 
 strategic and hands-on IT leader
 
 to drive technology excellence across our group.
 
 
 
 
 
 If you have:
 
 
 ✔ Strong leadership experience in IT management in multiple brands
 
 
 ✔ Proven track record in infrastructure, systems, and digital transformation
 
 
 ✔ Ability to align IT strategy with business goals
 
 
 
 
 
 &hellip;we would love to hear from you.
 
 
 
 
 
 🔹
 
 2. Full Job Description (LinkedIn Job Post)
 
 
 
 
 Position: Group IT Manager
 
 
 
 📍 Location: One Katameya, Cairo, Egypt
 
 
 
 
 
 
 🌟 About the Role
 
 
 
 We are seeking an experienced
 
 Group IT Manager
 
 to lead and oversee all IT operations across the organization. The role is responsible for ensuring the stability, security, and scalability of IT systems while supporting business growth and digital transformation initiatives.
 
 
 
 
 
 
 🧩 Key Responsibilities
 
 
 
 
 IT Strategy &amp; Leadership
 
 
 <ul>
 <li>
 Develop and implement the group&rsquo;s IT strategy aligned with business objectives
 </li>
 <li>
 Lead IT teams across multiple entities and ensure high performance
 </li>
 <li>
 Drive digital transformation and process optimization initiatives
 </li>
 </ul>
 
 
 Infrastructure &amp; Systems Management
 
 
 <ul>
 <li>
 Oversee IT infrastructure, networks, and systems performance
 </li>
 <li>
 Ensure system availability, reliability, and scalability
 </li>
 <li>
 Manage ERP/HR systems and integrations
 </li>
 </ul>
 
 
 Cybersecurity &amp; Compliance
 
 
 <ul>
 <li>
 Ensure data security, risk management, and compliance with policies
 </li>
 <li>
 Implement cybersecurity frameworks and best practices
 </li>
 <li>
 Monitor and mitigate IT risks
 </li>
 </ul>
 
 
 Vendor &amp; Budget Management
 
 
 <ul>
 <li>
 Manage IT vendors, contracts, and service providers
 </li>
 <li>
 Control IT budgets and optimize cost efficiency
 </li>
 </ul>
 
 
 Support &amp; Operations
 
 
 <ul>
 <li>
 Ensure effective IT support services across the organization
 </li>
 <li>
 Establish SLAs and monitor service delivery
 </li>
 </ul>
 
 
 
 
 
 🎯 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT, or related field
 </li>
 <li>
 
 +20years of experience
 
 in IT, with at least
 
 3&ndash;5 years in a Senior managerial role
 
 </li>
 <li>
 Strong experience in
 
 IT infrastructure, networks, and enterprise systems
 
 </li>
 <li>
 Experience in
 
 ERP systems (e.g., SAP, Oracle, Microsoft Dynamics)
 
 is a plus
 </li>
 <li>
 Fluency in
 
 English and Arabic
 
 </li>
 </ul>
 
 
 💼 Competencies
 
 
 <ul>
 <li>
 Strategic thinking with hands-on execution
 </li>
 <li>
 Leadership and team management
 </li>
 <li>
 Problem-solving and decision-making
 </li>
 <li>
 Strong communication and stakeholder management
 </li>
 </ul>
 
 
 
 
 
 🎁 What We Offer
 
 
 <ul>
 <li>
 Competitive salary package (aligned with market standards)
 </li>
 <li>
 Leadership exposure across group companies
 </li>
 <li>
 Opportunity to lead transformation initiatives
 </li>
 <li>
 Professional and dynamic work environment
 </li>
 </ul>
 
 
</div>

Group Information Technology Manager

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