procurement specialist

accounting specialist

customer admin & billing specialist Jobs in Istanbul

customer admin & billing specialist

customer service specialist Jobs in Istanbul

customer service specialist

customer support specialist Jobs in Istanbul

customer support specialist

order processing specialist

Envista Holdings

<div><p>Operating Company: Ormco<br>
Location: Istanbul,Istanbul,TR<br>
Date Posted: October 28, 2025<br>
Req Number: R5024438</p></div><div></div>
<br><div><p><b>Job Description:</b></p> <p>Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.</p><p> </p><p><b>Job Requirements:</b></p> <p><b>Job Title: Customer Support Specialist &ndash; Spark, T&uuml;rkiye</b></p> <p><b>Reports to: Country Sales Manager &ndash; Spark Turkey</b></p> <p><b>Location: Istanbul, Turkey</b></p><p></p> <p><b>About the Role</b></p> <p>As we launch Spark, one of Envista&rsquo;s fastest-growing orthodontic brands, in Turkey, we are looking for a Customer Support Specialist who will play a pivotal role in ensuring seamless coordination between our sales, manufacturing, logistics, and customer teams.</p> <p>This position is the key operational link between our manufacturing units, country sales team, and customers (orthodontists and dental clinics). The successful candidate will be responsible for handling all order processing, delivery coordination, invoicing, and shipment tracking, ensuring a smooth and efficient end-to-end customer experience.</p><p></p> <p><b>Key Responsibilities</b></p> <p><b>Order &amp; Delivery Management</b></p><ul> <li>Manage and process customer orders in SAP, ensuring accurate data entry and timely invoicing.</li> <li>Prepare and issue delivery notes and invoices in alignment with manufacturing schedules and customer requirements.</li> <li>Liaise with the manufacturing teams across different countries to confirm order status, production timelines, and shipment readiness.</li> <li>Coordinate with UPS and other logistics partners to arrange and track deliveries to doctors and clinics.</li> <li>Monitor and update customers regarding shipment progress, expected delivery dates, and any potential delays.</li></ul> <p><b>Customer Communication &amp; Support</b></p><ul> <li>Serve as the primary contact point for Turkish doctors and clinics on all order-related and shipment inquiries.</li> <li>Communicate fluently in English and Turkish with both internal teams and external stakeholders.</li> <li>Provide proactive updates and problem-solving to ensure customer satisfaction and on-time delivery performance.</li></ul> <p><b>SAP &amp; Data Administration</b></p><ul> <li>Maintain and update accurate records in SAP ERP, ensuring all transactions are aligned with company policies.</li> <li>Generate regular reports on order status, invoicing, delivery performance, and issue resolution metrics.</li> <li>Support the implementation of process improvements in order handling, billing accuracy, and logistics coordination.</li></ul> <p><b>Cross-functional Collaboration</b></p><ul> <li>Work closely with the Country Sales Manager, Digital Sales Specialists, and Clinical Support teams to align customer communication and service expectations.</li> <li>Collaborate with regional and global manufacturing teams to optimize order-to-delivery processes.</li> <li>Ensure compliance with company policies, documentation standards, and regulatory requirements for product delivery and invoicing.</li></ul> <p><b>Qualifications &amp; Experience</b></p><ul> <li>Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field.</li> <li>2&ndash;4 years of experience in customer support, logistics coordination, or order management, ideally in a manufacturing or healthcare-related company.</li> <li><b>Fluency in English and Turkish (both written and verbal) is mandatory.</b></li> <li>Proven SAP proficiency (minimum 80%) in order processing, invoicing, and logistics modules.</li> <li>Strong organizational, analytical, and problem-solving skills.</li> <li>Excellent communication and coordination abilities with a high level of attention to detail.</li> <li>Ability to work under pressure and manage multiple priorities while maintaining accuracy and professionalism.</li> <li>This position is based out of Istanbul, T&uuml;rkiye.</li></ul> <p><b>Preferred Skills</b></p><ul> <li>Experience in the dental, medical device, or healthcare industry is an advantage.</li> <li>Familiarity with ERP and CRM systems.</li> <li>Knowledge of logistics documentation, customs procedures, or import/export coordination.</li> <li>A proactive mindset with a customer-first approach and commitment to continuous improvement.</li></ul> <p><b>Why Join Us</b></p> <p>At Envista, we are shaping the future of dental innovation. As part of the Spark launch in Turkey, you will be joining a pioneering team that combines cutting-edge orthodontic technology with a mission to deliver exceptional service and patient outcomes. This is a unique opportunity to be part of an exciting new chapter for one of our fastest-growing brands.</p><p> </p><p><b>Operating Company:</b></p> <p>Ormco</p> <p>Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.</p><p></p> <p>Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.</p></div>

Customer Support Specialist – Spark Türkiye

BASF

<div><div><div><h2 class="jobSectionHeader"><b>Job Listing Detail</b></h2></div><div><p><b>
Title: </b>OTC (Order to Cash) Specialist Africa &amp; Middle East Region</p><p><b>
Location: </b>Ata&#351;ehir</p><p><b>
Working type: </b>Hybrid</p></div></div><div><div><h2 class="jobSectionHeader"><b>
ABOUT US</b></h2></div><div><p>
At BASF, you not only have the opportunity to achieve your career goals but also to actively contribute to the development of smart solutions for a sustainable future.</p><p>
Our Pharma Solutions business unit is dedicated to delivering high-quality excipients and functional ingredients to the pharmaceutical and nutraceutical industries. With a strong global presence and a commitment to innovation, we support our customers in developing effective, safe, and sustainable health solutions.</p><p>
Join a team that unites innovation and progress &ndash; for a world where we accomplish great things together.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
WHAT YOU BRING</b></h2></div><div><ul><li>
Bachelor&rsquo;s degree in a relevant field.</li><li>
Minimum 1&ndash;2 years of experience in Customer Service; Supply Chain experience is a plus.</li><li>
Proficiency in SAP and MS Office applications.</li><li>
Fluent in English; additional languages are an asset.</li><li>
Strong organizational and communication skills.</li><li>
Customer-oriented mindset with attention to detail.</li><li>
Ability to work independently and collaboratively in a multicultural environment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
WHAT TO EXPECT</b></h2></div><div><ul><li>
Full ownership of the end-to-end Order to Cash process, from customer order receipt to payment.</li><li>
Act as the main contact person for customers.</li><li>
Process all types of customer orders and send order confirmations.</li><li>
Manage order backlog and proactively monitor order status.</li><li>
Keep customers regularly informed about order and shipment updates.</li><li>
Prepare and organize necessary licenses and registration documents for order release.</li><li>
Track transport phases via system and local carrier agencies; update customers accordingly.</li><li>
Follow up on documentation and manage corrections if needed.</li><li>
Post documents to customers or banks according to payment terms.</li><li>
Handle Non-Conformance Management (NCM) in coordination with Sales Departments.</li><li>
Maintain regular communication with Sales Departments.</li><li>
File all relevant documentation properly.</li><li>
Ensure compliance with BASF guidelines and procedures.</li><li>
Maintain a customer-focused business environment while protecting BASF&rsquo;s interests.</li><li>
Safeguard confidential information from unauthorized access.</li><li>
Actively represent BASF&rsquo;s strategic and operational interests.</li><li>
Promote BASF&rsquo;s corporate values and principles.</li><li>
Contribute to the long-term competitiveness of BASF.</li><li>
Participate actively in Monthly Sales Management Meetings.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2></div><div><ul><li>
Responsibility from day one in a dynamic and collaborative work environment.</li><li>
A competitive compensation package including salary and bonus.</li><li>
Autonomy and support to thrive in a global organization.</li><li>
A diverse and inclusive culture that values different perspectives.</li><li>
Opportunities for personal and professional development.</li></ul></div></div></div>

OTC (Order to Cash) Specialist Africa & Middle East Region

Shimano

<div><div>Introduction</div>
Contact the Sales Team on a daily basis, booking orders, providing information regarding product availability, pricing and delivery, suggesting alternative products and making analysis. Just a couple of tasks of the Sales Support position within Shimano Belgium!<br>
<br>
Is helping sales colleagues giving you a lot of energy, do you like variety (no day is the same) and are you able to perform under pressure?<div></div><div>
The Challenge</div><div><ul><li><div>
Provide colleagues with pricing, product, availability, order and delivery information.</div></li></ul></div><div><ul><li><div>
Manage &amp; process customer orders, inquiries or complaints as the first line of support then escalating where necessary.</div></li></ul></div><div><ul><li><div>
Be a link between customer &amp; sales teams to maximize responsiveness, share key information and support sales goals.</div></li></ul></div><div><ul><li><div>
Track the status of customer orders and alert responsible persons should there be a deviation from plans or a bottle neck.</div></li></ul></div><div></div><div>
What are we looking for?</div><div><ul><li><div>
1-3 years experience in a similar role;</div></li></ul></div><div><ul><li><div>
Good language skills in Turkish &amp; English</div></li></ul></div><div><ul><li><div>
Good business communication skills;</div></li></ul></div><div><ul><li><div>
You have concern for order, quality and accuracy. You are working carefully with eye for detail.</div></li></ul></div><div></div><div>
What do we have to offer?</div><div>
Shimano and its subsidiaries offer a pleasant, informal working environment with colleagues who work well together, and are proud to work for Shimano. Next to good working conditions, Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic, international and ambitious environment. Together we want to win therefore we have a strong focus on team achievement.</div><div></div><div>
How to get in touch!</div><div>
If you have any questions regarding this vacancy please get in touch with:</div>
taniya.nayyar@shimano-eu.com</div>

Operations Assistant

NRF (Nederlandse Radiateuren Fabriek)

<div>
 <p>
  <strong>
   Customer Service Officer
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you a proactive and enthusiastic individual with a genuine passion for customer service and a strong desire to advance your career? If you're eager to contribute your skills and dedication to our dynamic and international organization and have the ambition to take our customer service to new heights, we want to hear from you!
 </p>
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  Location: Instambul (Asian side)
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  <strong>
   About the job
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  In this position, you process orders that you receive by phone and/or by mail from domestic and foreign customers, which must be checked for completeness and accuracy. You also assess whether the orders can be delivered. The Customer Service shall maintain contacts with customers over specific needs and ensure proper sales administration.
 </p>
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  <strong>
   What are you going to do as a Customer Service Officer?
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   Order taking by email or in the system
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   Receiving phone calls from customers
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   Preparation of order confirmations and all necessary documentation connected with transport procedures and invoicing
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   Collaborating with the logistics department in organizing shipment
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   Processes return, credit, and debit memos as required
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   Liaise with the Central Planning department on delivery times and dates, change customer demands and forecasts
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   Supporting administrative duties in the office
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 </ul>
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  <strong>
   What do you bring as a Customer Service Officer?
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  <li>
   Education at minimum secondary level with a high-school exam
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   Fluent Turkish and English is a must
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   Experience in Customer Service or similar office position - approx. 1
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   Knowledge of export documentation
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   Customer-oriented thinking and acting
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 </ul>
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 </p>
 <p>
  PLEASE ATTACH YOUR CV IN ENGLISH ONLY.
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  <strong>
   Our benefits
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   <strong>
    Competitive salary
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   Remuneration that will be adequate to your skills, experience, and results &ndash; NRF appreciates employees, also financially.
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    Vacation incentive
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   Once per year, you will receive an additional incentive for your long-term vacation.
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    Sports incentives
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   We fully support and encourage our employees to stay active and prioritize their well-being. To help you engage in regular exercise, we offer various incentives and discounts for sports-related activities.
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    Development &amp; training
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   We love to support your development, this starts with offering English classes with a native speaker after 3 months of employment.
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    Pleasant working environment
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   Fruit in the office, delicious coffee or tea, or maybe team-building events? Of course, we care about our employees.
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   <strong>
    Nice atmosphere
   </strong>
  </li>
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   We will say immodestly: it&rsquo;s just fun to work with us.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Service Officer

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
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 This Position reports to:
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 Customer Support Team Leader
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  Your Role And Responsibilities
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 The work model for the role is: remote
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 You will be mainly accountable for:
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   Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinating with other ABB local and global departments
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   Responsible for prepare robot offers/agreements with salesperson
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   Following-up prepared offers, placing orders on SAP system, preparing documents for reporting
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   Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., scheduling, resourcing, quotes, price lists, invoice, etc.) is in place.Responsible for all Robotic Business&rsquo;s invoices
  </li>
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   Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts
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   Preparing and analyzing regular statistics (e.g., forecast) using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management
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  </li>
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  Qualifications For The Role
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   Bachelor's degree from related fields
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   Demonstrated skills in working effectively with people with diverse backgrounds; both inside the plant environment and with external contacts
  </li>
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   Strong knowledge of Microsoft programs, Excel, Word, Power Point, Microsoft outlook. Salesforce, SAP
  </li>
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   Operates in a fast-paced environment where critical decisions must be made quickly, and teamwork is essential
  </li>
  <li>
   Strong communication skills are necessary to work effectively with the management group, hourly employees, vendors and with end customers
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   <br/>
  </li>
 </ul>
 <strong>
  Exciting Career Opportunity in Robotics
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 </strong>
 This role is part of ABB&rsquo;s Robotics business, which is preparing to become an independent company. By joining us now, you&rsquo;ll be part of a dynamic and fast-paced organization at the forefront of robotics innovation. As we transition into a separate entity outside the ABB Group, you&rsquo;ll have the chance to shape the future, grow your career, and work alongside world-class experts in a more agile and entrepreneurial environment.
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 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>


Sales Support Specialist

HORECASTORE

<p><b>Job Title:</b> Lead Generation Specialist<br/><b>Location:</b> Remote<br/><b>Experience: </b>Minimum 3 years in Lead Generation or B2B Sales (Hospitality or HORECA industry)<br/><b>Employment Type: </b>Full-time<br/><b>Preferred Candidates:</b> Native Arabic speakers</p><p><b>About the Role:</b></p><p>We are seeking an experienced and proactive Lead Generation Specialist &amp; Sales Representative to join our dynamic HORECA (Hotel, Restaurant, Caf&eacute;) supply division. The ideal candidate will be responsible for identifying, connecting, and engaging with potential B2B clients&mdash;especially pre-opening restaurants, hotels, and cafes across GCC countries&mdash;while also supporting store and inventory operations remotely.</p><p>This hybrid role combines lead generation with sales coordination and store management responsibilities, requiring a candidate who is both research-driven and operationally strong.</p><p><b>Key Responsibilities:</b></p><ul><li>Identify and generate qualified B2B leads for pre-opening restaurants, hotels, and cafes across the GCC region.</li><li>Research, compile, and maintain a database of potential clients within the hospitality and HORECA sectors.</li><li>Conduct outreach through effective networking, communication, and lead conversion strategies.</li><li>Manage and oversee day-to-day store operations, including inventory management, order dispatch, and supplier coordination.</li><li>Ensure timely order processing, product availability, and accurate record-keeping of stock movements.</li><li>Collaborate with internal teams to align sales and operations goals.</li><li>Prepare and share daily, weekly, and monthly performance reports on sales and store operations.</li><li>Maintain high standards of organization, labeling, hygiene, and compliance in store operations.</li><li>Build and nurture long-term client relationships to support business growth.</li></ul><p><b>Required Skills &amp; Qualifications:</b></p><ul><li>Minimum 3 years of experience in lead generation or B2B sales within the hospitality or HORECA supply industry.</li><li>Proven track record in identifying and connecting with B2B leads for restaurants, hotels, or cafes.</li><li>Strong understanding of the GCC market and hospitality sector.</li><li>Familiarity with inventory management and sales coordination processes.</li><li>Excellent communication and networking skills in Arabic (Native) and English.</li><li>Proficiency in MS Office and CRM/inventory management tools.</li><li>Highly organized, detail-oriented, and able to multitask in a fast-paced environment</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: Up to 20,000.00TRY per month</p>

Arabic Lead Generation Specialist

Otis Elevator Co.

<div>
 <p>
  <strong>
   Job Overview:
  </strong>
 </p>
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  <br/>
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 <p>
  Here is your opportunity to join Otis, with its more than 160-year legacy of providing the world's most reliable, efficient and technologically advanced elevators, escalators and people-moving systems.
 </p>
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  <br/>
 </p>
 <p>
  Otis Elevator is seeking a detail-oriented and experienced
  <strong>
   Purchasing Specialist
  </strong>
  to join our team located in Beylikd&uuml;z&uuml;/&Idot;stanbul. The successful candidate will be responsible for sourcing, purchasing, and managing the procurement of goods and services for our organization.
 </p>
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  <strong>
   Responsibilities
  </strong>
 </p>
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   Create orders in line with approved purchase requests from departments
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   Ensure that orders are delivered on time and in accordance with the order price
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   Receive order confirmation from the supplier to check that the order content / product / service to be supplied is correct
  </li>
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   Check the compatibility of the invoice issued by the supplier and the documents sent with the goods with the registered information
  </li>
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   Manage and tracking supply contracts with suppliers
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   Search for alternative suppliers, to get price offers
  </li>
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   Work on optimum cost solutions with suppliers
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   Provide logistics organization in the material supply process
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 </ul>
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  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
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   Bachelors degree in engineering, business administration, or supply chain management
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  <li>
   At least 2 years of experienced in flat metal purchases (galvanized sheet, stainless sheet purchases)
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   Very good command of English
  </li>
  <li>
   Analytical thinker with attention to detail and a results-oriented mindset
  </li>
  <li>
   Ability to use MS Office programs efficiently- advanced level of MS Excel knowledge is must
  </li>
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   Worked with overseas suppliers; experience in import processes will be an advantage
  </li>
 </ul>
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  <br/>
 </p>
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  <strong>
   Top Benefits:
  </strong>
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   Gross salary payment, meal, transportation, private health insurance and social allowance.
  </li>
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   24/7 employee assistant program including specifically psychological support.
  </li>
  <li>
   Right to apply for the employee scholarship program in their 2nd year as of employment.
  </li>
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   A culture which encourages innovative ideas and appreciates our talent in the key to our success.
  </li>
 </ul>
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  <br/>
 </p>
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  Apply today to join us and build what&rsquo;s next!.
 </p>
</div>


Purchasing Specialist

Explore 335+ Order processing specialist in Istanbul this November. Find roles across top companies and apply now to boost your career.