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parent relationship officer

The Educators school NJB Clifton Campus

Job Title: Parent Relationship Officer (PRO)Job Summary:We are seeking a friendly, organized, and proactive Parent Relationship Officer to manage communication between the school and parents. The PRO will ensure strong parent engagement, timely responses to concerns, and a positive school experience for families.Key Responsibilities:1. Parent Communication &amp; Support:<ul><li>Act as the main point of contact for parents</li><li>Handle parent queries, complaints, and feedback professionally</li><li>Ensure timely follow-up and resolution of parent concerns</li><li>Maintain positive and respectful communication</li></ul>2. Admissions &amp; Inquiries:<ul><li>Handle walk-in, call, and online admission inquiries</li><li>Guide parents about school programs, curriculum, and policies</li><li>Support admission process and documentation</li><li>Follow up with prospective parents</li></ul>3. Relationship Management:<ul><li>Build strong relationships with existing parents</li><li>Organize and coordinate parent meetings and PTMs</li><li>Support school events and parent engagement activities</li><li>Maintain parent satisfaction and retention</li></ul>4. Records &amp; Reporting:<ul><li>Maintain parent communication logs</li><li>Update parent data and contact information</li><li>Prepare reports on parent concerns, inquiries, and resolutions</li><li>Share regular feedback with management</li></ul>5. Coordination with School Departments:<ul><li>Liaise between parents, teachers, coordinators, and management</li><li>Escalate serious issues to concerned departments</li><li>Ensure smooth communication flow</li></ul>Required Skills &amp; Qualifications:<ul><li>Graduate (preferably in Education, Management, or Communications)</li><li>2&ndash;5 years of experience in school, education sector, or customer relations</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and conflict-handling abilities</li><li>Professional attitude and appearance</li><li>Good computer skills (MS Office, WhatsApp, email, school ERP)</li></ul>Preferred:<ul><li>Experience in school front desk / admin / admissions</li><li>Ability to handle difficult conversations calmly</li><li>Multilingual (English &amp; Urdu preferred)</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Parent Relationship Officer

Job Title: Event Officer (School)Department:AdministrationsReports To:School Administrator / Principal / Head of OperationsJob Purpose:The Event Officer is responsible for planning, organizing, coordinating, and executing all school events to enhance student engagement, promote school culture, strengthen parent relations, and support the school&rsquo;s brand image.Key Responsibilities:1. Event Planning &amp; Coordination<ul><li>Plan and organize school events such as:</li><li>Annual days</li><li>Sports days</li><li>Parents&rsquo; days</li><li>Cultural programs</li><li>Educational fairs</li><li>Workshops and seminars</li><li>Prepare event calendars in coordination with school management.</li><li>Develop event budgets and ensure cost control.</li></ul>2. Logistics &amp; Operations<ul><li>Coordinate venue setup, seating, stage, sound, lighting, and decorations.</li><li>Liaise with vendors (caterers, decorators, sound systems, photographers).</li><li>Ensure availability of materials (certificates, banners, trophies, props).</li></ul>3. Coordination with Staff &amp; Students<ul><li>Work closely with teachers, coordinators, and student committees.</li><li>Assign duties to staff and student volunteers during events.</li><li>Ensure smooth execution on the event day.</li></ul>4. Communication &amp; Promotion<ul><li>Coordinate event announcements, invitations, and notices for parents.</li><li>Assist in creating event content for social media, website, and newsletters.</li><li>Coordinate photography and videography of events.</li></ul>5. Compliance &amp; Safety<ul><li>Ensure events follow school policies, child safety standards, and discipline guidelines.</li><li>Arrange security, first aid, and crowd management when required.</li><li>Obtain necessary permissions from management or authorities.</li></ul>6. Post-Event Activities<ul><li>Conduct post-event evaluations and prepare reports.</li><li>Collect feedback from staff, students, and parents.</li><li>Maintain records of events, expenses, and outcomes.</li></ul>Required Skills &amp; Competencies:<ul><li>Strong organizational and planning skills</li><li>Excellent communication and coordination abilities</li><li>Ability to work under pressure and manage multiple tasks</li><li>Creativity in event ideas and execution</li><li>Basic knowledge of budgeting and vendor management</li><li>Leadership and teamwork skills</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Event Management, Mass Communication, Education, or related field (preferred)</li><li>1&ndash;3 years of experience in school events or similar roles</li><li>Experience working with children and school staff is an advantage</li></ul>Working Conditions:<ul><li>Occasional weekend or after-school hours during events</li><li>On-campus work with frequent movement during event days</li></ul>Performance Indicators (KPIs):<ul><li>Successful execution of events as per schedule</li><li>Budget adherence</li><li>Parent and student satisfaction</li><li>Quality of coordination and event management</li><li>Timely reporting and documentation</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Event Officer

Gulf Star Travel & Tourism

Client Relationship OfficerJob Type: Full-Time Location: Gulf Star Services, KarachiJob DescriptionGulf Star Services is hiring a professional Client Relationship Officer to manage and maintain strong relationships with clients. This position is ideal for candidates with prior experience in banking or life insurance, who are confident in client handling, follow-ups, and service coordination. The role focuses on client satisfaction, trust-building, and long-term relationship management.Key Responsibilities<ul><li>Act as the primary point of contact for assigned clients</li><li>Handle client inquiries, follow-ups, and service coordination professionally</li><li>Maintain accurate client records and interaction history</li><li>Update and manage client information using CRM systems</li><li>Resolve client concerns and escalate issues when required</li><li>Ensure high service standards and customer satisfaction</li><li>Follow company SOPs and maintain professional conduct</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Finance, Marketing, or related field</li><li>4&ndash;6 years of experience in Client Relationship / Customer Handling</li><li>Banking or Life Insurance background is mandatory</li><li>Good working knowledge of CRM software and MS Office</li><li>Strong communication and interpersonal skills</li></ul>Personal Attributes<ul><li>Client-focused and service-oriented</li><li>Professional, confident, and disciplined</li><li>Strong problem-solving abilities</li><li>Able to work in a fast-paced service environment</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

SALES & MARKETING

MSAFHPC

Main PurposeTo manage parent relationships, handle parent concerns, prevent student withdrawals, and ensure parent satisfaction across all campuses.⸻Key Tasks &amp; Responsibilities1. Parent Communication<ul><li>	&bull;	Act as the main point of contact for parents</li><li>	&bull;	Listen to parent concerns and respond professionally</li><li>	&bull;	Build positive relationships with parents</li></ul>2. Withdrawal Prevention<ul><li>Contact parents who plan to withdraw their child</li></ul><ul><li>Understand their concerns and try to resolve issues</li></ul><ul><li>Work with campus staff to retain students</li></ul>3. Complaint Handling<ul><li>Handle and resolve parent complaints calmly</li></ul><ul><li>Coordinate with teachers and campus management to resolve issues</li></ul><ul><li>Follow up with parents after resolution</li></ul>4. Campus Visits<ul><li>Visit all campuses regularly</li></ul><ul><li>Meet parents when required</li></ul><ul><li>Monitor parent satisfaction at each campus</li></ul>5. Coordination with Management<ul><li>Report serious concerns to senior management</li></ul><ul><li>Share feedback from parents</li></ul><ul><li>Support improvement in parent experience</li></ul>⸻Requirements<ul><li>Strong communication skills (English &amp; Urdu)</li></ul><ul><li>Professional and presentable personality</li></ul><ul><li>Confident and polite when dealing with parents</li></ul><ul><li>Ability to handle difficult situations calmly</li></ul><ul><li>Willing to travel between campuses</li></ul>⸻Reporting To Director / Head of OperationsJob Type: Full-timeWork Location: In person

Parent Relations Manager

Increase Rev

We&rsquo;re Hiring! | MTO-Client Relationship &ndash; Increase RevPosition OverviewWe are seeking a high-potential Management Trainee Officer &ndash; Client Relationship to join our growth engine and accelerate pipeline expansion initiatives. This role is designed for early-career professionals with strong commercial acumen, data-driven mindset, and a passion for revenue optimization. The incumbent will undergo structured on-the-job exposure across sales operations, market intelligence, client engagement, and strategic execution.Key Responsibilities:Support end-to-end lead generation, prospect qualification, and opportunity conversion workflows.Conduct market research, competitor benchmarking, and customer insights analysis to identify growth opportunities.Assist in preparing sales proposals, pitch decks, and business cases aligned with value propositions.Track KPIs, CRM updates, pipeline health, and performance dashboards for management reporting.Participate in client meetings, product demos, and stakeholder engagement activities.Execute ad-hoc strategic projects to improve process efficiency, revenue scalability, and customer acquisition.Requirements:Bachelor&rsquo;s degree in Business Administration, Marketing or related discipline.Fresh graduates or entry-level preferred.Strong analytical capability with proficiency in MS Excel, PowerPoint, and reporting tools.Excellent communication, stakeholder management, and presentation skills.Ability to thrive in a fast-paced, performance-oriented environment.Must be fluent in English.Job Details:Position: MTO-Client RelationshipLocation: Gulshan-e-Iqbal, KarachiType: On-site / Full-timeSalary: PKR 40,000 to 50,000 + Highly Attractive CommissionTimings: 12 PM &ndash; 8 PMWorking Days: Mon to SatJob Types: Full-timeTo Apply:Send your Resume at jobs@increaserev.comor WhatsApp at ‪‪+92 310 7263492‬‬Mention &ldquo;MTO-Client Relationship&rdquo; in the subject line.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

MTO-Client Relationship

Omni Academy Consulting & Technologies 

Hiring: Branch Officer Shahrah e faisal Start Date: 25 Feb , 2026Location : Shahrah e faisal Karachi Job Overview:Department: Operations / AdministrationPosition Overview:We are seeking a dynamic and results-oriented Branch Officer to oversee daily branch operations, ensure service excellence, and drive business growth. The ideal candidate will be responsible for managing administrative functions, supervising staff performance, ensuring compliance with company policies, and achieving operational and revenue targets.Key Responsibilities:<ul><li>Oversee and manage all day-to-day branch operations to ensure efficiency and productivity</li><li>Supervise branch staff and monitor performance against KPIs</li><li>Ensure high levels of customer satisfaction and service quality</li><li>Implement company policies, procedures, and operational standards</li><li>Monitor revenue targets, admissions, and business development activities</li><li>Prepare periodic performance and operational reports for management</li><li>Resolve customer complaints and operational issues in a timely manner</li><li>Coordinate with Head Office regarding compliance, reporting, and strategic initiatives</li><li>Ensure proper maintenance of branch assets, facilities, and records</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration or relevant field</li><li>3&ndash;5 years of experience in branch operations, administration, or managerial role</li><li>Strong leadership, communication, and decision-making skills</li><li>Ability to manage teams and meet performance targets</li><li>Proficiency in MS Office and reporting tools</li><li>Strong problem-solving and organizational abilities</li></ul>Core Competencies:<ul><li>Leadership &amp; Team Management</li><li>Operational Excellence</li><li>Customer Relationship Management</li><li>Performance Monitoring &amp; Reporting</li><li>Strategic Thinking</li></ul>Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Branch Officer - Shahrah e faisal Karachi

HT Archery

P.S: Only interested candidates are encouraged to apply who are comfortable with Rotational shifts (Morning/Evening/Night).Position: IT / Network OfficerLocation: Karachi (Onsite)Experience: Min 2 years of relevant experienceQualification: BS IT / BS CS / BS/BE/Telecom / Computer EngineerSkills: Good Knowledge of Lan, Wan, Routers and Switches, Servers, VOIP, NVR, IP PhonesJobDescription:Install / configure computer hardware operating systems and applicationsMonitor and maintain computer systems and networksTo help set up systems or resolve issuesBasic troubleshooting of system and network problemsFollow diagrams and written instructions to repair a fault or set up a systemSupport the roll-out of new applicationsSet up new users' accounts and profiles and deal with password issuesRespond within agreed time limits to call-outsWork continuously on a task until completionPriorities and manage many open cases at one timeRapidly establish a good working relationship with customers and clientsTest and evaluate new technologiesRepair and recover from hardware or software failuresFirst line support for all desktop and laptop usersInstallation and configuration of IP phones, cameras and biometric devicesJob Type: Full-timeApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li><li>Are you Comfortable with Rotaional Shifts (Morning/Evening/Night)?</li><li>Do you have expereince in Install / configure computer hardware operating systems and applications?</li><li>Do you have expereince in Installation and configuration of IP phones, cameras and biometric devices?</li><li>Do you have expereince in first line support for all desktop and laptop users?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT/ Network Officer: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

IT/ Network Officer

Explore 252+ Parent relationship officer in Karachi this March. Find roles across top companies and apply now to boost your career.