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AIMS Digital Marketing

Job Description: We are looking for a courteous and professional Patient Relations Executive to join our healthcare team. Preference will be given to candidates with at least 1 year of experience in Doctor-on-call or telehealth services.Responsibilities:<ul><li>Communicate effectively with patients and provide necessary support</li><li>Coordinate appointments and follow-ups with medical staff</li><li>Handle patient inquiries and resolve issues</li><li>Enhance patient experience and ensure satisfaction</li></ul>Requirements:<ul><li>Fluency in English and Arabic language will be an added advantage.</li><li>Minimum 1 year experience in Doctor-on-Demand services</li><li>Strong communication skills and ability to work under pressure</li><li>Full-time &ndash; 12-hour shifts</li></ul>Benefits:<ul><li>Salary to be determined after interview</li><li>Attractive incentives</li><li>Residency visa and flight ticket provided</li><li>One day off per week</li></ul>Job Type: Full-timePay: AED4,000.00 - AED4,500.00 per monthExperience:<ul><li>PRE: 1 year (Preferred)</li></ul>

Patient Relation Executive- Female

SAMAA MEDICAL CENTER

Key Responsibilities:Patient Coordination:<ul><li>Greet and assist patients, ensuring a welcoming and professional experience.</li><li>Schedule and confirm patient appointments, follow-up visits, and treatments.</li><li>Coordinate between doctors, nurses, and patients to ensure seamless service flow.</li><li>Provide patients with information about procedures, treatments, and aftercare instructions.</li><li>Handle patient queries, complaints, and concerns promptly and professionally.</li><li>Maintain accurate patient records and confidentiality in compliance with data protection policies.</li></ul>Sales &amp; Business Development:<ul><li>Promote and upsell clinic services, packages, and treatments to patients.</li><li>Convert patient inquiries into confirmed appointments and procedures.</li><li>Track sales leads and follow up with potential patients through calls, emails, or messages.</li><li>Meet monthly/quarterly sales targets set by management.</li><li>Maintain a database of patients for future marketing and promotional campaigns.</li><li>Work with the marketing team to support campaigns, events, and promotions.</li></ul>Administrative &amp; Support:<ul><li>Prepare daily, weekly, and monthly sales and patient coordination reports.</li><li>Assist with billing, payments, and insurance-related documentation when needed.</li><li>Ensure patient satisfaction surveys are conducted, and feedback is recorded for service improvement.</li><li>Support the clinic team in smooth day-to-day operations.</li></ul>Key Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Healthcare, or related field (preferred).</li><li>Previous experience in healthcare sales, patient coordination, or customer service.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to multitask and manage time efficiently.</li><li>Fluency in English and Arabic.</li><li>Proficiency in MS Office and healthcare CRM systems.</li></ul>NOTE: Female ArabicJob Types: Full-time, Contract

Sales cum Patient coordinator

Suneer Holding

Job description:The Front office is responsible for providing a friendly, welcoming and efficient service to all customers, in line with the Management&rsquo;s vision and values on customer satisfaction. The main purposes of the front office staff are to respond courteously to guests&rsquo; requests, play main part in the general running of the reception desk and help the Doctors to maintain a smooth consultation bookings service.1. Ensure the smooth flow of front desk operations.2. Greet and welcome patients and visitors in a friendly and professional manner, ensuring a positive first impression of the center.3. Answer phone calls, emails, and walk-in inquiries, directing them appropriately while providing accurate information.4. Schedule, confirm, and manage patient appointments efficiently.5. Provide clear and accurate information regarding insurance claims, including coverage details, claim processes, and any necessary documentation.6. Assist patients with filling out insurance forms and ensure all paperwork is completed correctly and submitted on time.7. Coordinate with insurance providers, helping to resolve any issues or questions related to claims and coverage.8. Maintain patient records and ensure confidentiality.9. Maintain and manage the front office area, ensuring it is neat and professional.10. Handle incoming and outgoing mail, packages, and deliveries.11. Assist with billing inquiries, process payments, and issue receipts.12. Build a good rapport with all customers to producing excellent feedback and guest satisfaction/customer care.13. Deal with customer complaints/issues in quickly, effectively and courteous manner, providing or seeking solutions as quickly as possible.14. To be responsible for accurate and efficient accounts and customer billing processes.15. Ensure the usage of suggestive selling techniques to upsell treatment/packages and to increase footfall &amp; revenue.16. To undertake general office duties, including correspondence, software, emails, filing and reports to ensure the smooth running of the operations.17. Ensure treatment room/therapist are allocated as per the advice of Doctors and as per guest preference and special requests.18. Ensure prompt responds to telephone and in-person inquiries regarding booking, information and patient concern. Keeping a record of the same.19. Ensure proper response /follow ups for all the enquiries/phone calls and keeping record of the same.20. Keep accurate record of medicine stock, sales and usage.21. Report any maintenance, breakage or cleanliness problems to the relevant manager.22. Maintain a good rapport with other departments like Doctors and therapists.Job Type: PermanentJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Front Desk Receptionist

GOHYDIGITAL

Magnum Clinic FZE is seeking a highly organized and detail-oriented individual to join our team as a Patient Coordinator. As a Patient Coordinator, you will be responsible for managing and maintaining appointment schedules, implementing sales strategies, and ensuring prompt and accurate response to internal and external calls and messages.Your role will also involve obtaining necessary patient information for registration, insurance, and the completion of electronic health records and claims. Effective communication with patients, physicians, and other staff members within the clinic and external facilities is essential, providing accurate, timely, and responsive assistance.Responsibilities:<ul><li>Manage and maintain appointment schedules for patients, ensuring efficient allocation of time slots and avoiding conflicts.</li><li>Respond promptly and accurately to internal and external calls, messages, and queries, providing necessary information or directing them to the appropriate personnel.</li><li>Obtain patient information during registration, including insurance details, to ensure accurate and complete electronic health records and claims processing.</li><li>Effectively communicate with patients, physicians, and other staff members, both within the clinic and external facilities, ensuring accurate, timely, and responsive assistance.</li><li>Coordinate patient referrals to other healthcare professionals or facilities, ensuring seamless transfer of medical records and necessary information.</li><li>Collaborate with medical staff to coordinate patient care and optimize the patient experience.</li><li>Maintain confidentiality and adhere to all privacy and data protection regulations.</li><li>Update and maintain patient records and databases accurately.</li><li>Assist in managing clinic inventory and ordering necessary supplies.</li><li>Handle administrative tasks, such as scheduling meetings, preparing reports, and maintaining documentation.</li></ul>Qualifications:<ul><li>Proven experience in a similar role, preferably in a healthcare setting.</li><li>Excellent organizational and time management skills, with the ability to multitask effectively.</li><li>Strong communication skills, both verbal and written, with a high level of professionalism.</li><li>Ability to build and maintain positive relationships with patients, physicians, and other staff members.</li><li>Knowledge of medical terminology and familiarity with electronic health records systems.</li><li>Proficiency in using computer software and applications, including MS Office Suite.</li><li>Attention to detail and accuracy in handling patient information and records.</li><li>Ability to work independently as well as in a team-oriented environment.</li><li>Strong problem-solving skills and the ability to handle stressful situations calmly and professionally.</li><li>Knowledge of privacy and data protection regulations.</li></ul>If you are a highly motivated and dedicated individual with a passion for providing exceptional patient care and ensuring smooth clinic operations, we invite you to apply for the position of Patient Coordinator at Magnum Clinic FZE. Join our dynamic team and contribute to the well-being of our patients and the success of our clinic.To apply, please submit your resume and cover letter to hr@magnumclinic.aeJob Type: Full-timePay: From AED3,000.00 per month

Patient Coordinator at Dental Clinic

MEONE MEDICAL CENTER

Me One Medical Center LLC is a premier multispeciality medical center in Dubai, offering comprehensive healthcare and aesthetic services across departments including General Medicine, Dentistry, Dermatology, Laser, Aesthetics, Gynecology, and Physiotherapy. We are committed to excellence in patient care and an exceptional patient experience for our diverse clientele.We are currently seeking a Patient Coordinator cum Chinese Language Translator to join our dynamic front office and patient relations team. The ideal candidate will be fluent in Mandarin, have strong interpersonal and coordination skills, and possess the ability to communicate medical and wellness information effectively to patients.Key Responsibilities:<ul><li>Welcome, guide, and assist Chinese-speaking patients throughout their visit, ensuring a smooth and professional patient journey.</li><li>Translate medical and administrative information between doctors, staff, and patients with accuracy and empathy.</li><li>Coordinate patient appointments, treatment schedules, and follow-ups.</li><li>Handle patient inquiries in person, via phone, WhatsApp, and social media platforms in Chinese and English.</li><li>Explain treatment plans, procedures, and pricing clearly to patients.</li><li>Upsell and promote IV infusion therapies, wellness and detox packages, skin and aesthetic treatments while interacting with patients in a consultative and professional manner.</li><li>Maintain patient satisfaction by addressing feedback and concerns promptly.</li><li>Assist marketing and business development teams in promoting services to the Chinese community in Dubai.</li><li>Ensure all communications comply with confidentiality and medical ethics standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent qualification.</li><li>Fluent in Mandarin Chinese and English (spoken and written). Knowledge of Cantonese is a plus.</li><li>Previous experience in a medical, wellness, or hospitality setting preferred.</li><li>Basic medical knowledge and understanding of health, aesthetic, or wellness treatments will be an added advantage.</li><li>Confident in upselling and explaining value-added health or aesthetic services to patients.</li><li>Excellent interpersonal, communication, and organizational skills.</li><li>Presentable, patient-oriented, and empathetic personality.</li><li>Computer-literate (MS Office, CRM, or EMR systems).</li><li>Willing to work in a fast-paced, multicultural environment.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Multicultural and professional work environment.</li><li>Comprehensive training in medical and aesthetic service offerings.</li><li>Opportunities for career advancement within a growing healthcare group.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED7,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Only candidates which meet selection criteria will be called for an interview</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>uae experience in a hospital or clinic: 2 years (Preferred)</li></ul>Language:<ul><li>chinese (Preferred)</li><li>english (Preferred)</li><li>russian (Preferred)</li></ul>License/Certification:<ul><li>should be fluent in chinese and any other language (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>

Patient Coordinator cum Language Translator (Chinese Speaking)

Aspris

<div><h3 class="jobSectionHeader">Job Purpose</h3>
The Clinic Coordinator plays a vital role in ensuring the smooth day-to-day operations of the wellbeing clinic. The position focuses on providing excellent patient experience, supporting clinical and administrative teams, and maintaining compliance with healthcare and data protection standards.
This role serves as a link between patients, clinicians, and management, ensuring a professional, efficient, and compassionate environment that aligns with the organization&rsquo;s mission to deliver high-quality mental health care.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<h4 class="jobSectionHeader">Patient Experience &amp; Front Office</h4>
<ul><li>Welcome patients and visitors warmly, ensuring a positive first impression.</li><li>
Coordinate patient appointments, confirmations, and follow-ups through the system.</li><li>
Maintain patient confidentiality and uphold clinic policies on data protection.</li><li>
Address patient queries and escalate concerns promptly to the Centre Manager.</li></ul>
<h4 class="jobSectionHeader">Administrative Coordination</h4>
<ul><li>Support day-to-day administrative operations including scheduling, documentation, and communication with internal teams.</li><li>
Coordinate with clinicians, nurses, and therapists to ensure smooth patient flow and scheduling.</li><li>
Maintain accurate records and assist with audit preparation, reporting, and compliance documentation.</li><li>
Monitor inventory levels and liaise with procurement and finance for orders and invoices.</li></ul>
<h4 class="jobSectionHeader">Operational Support</h4>
<ul><li>Assist in onboarding new staff by preparing access requests, coordinating IT and HR inductions, and ensuring readiness of workspaces.</li><li>
Ensure the reception and clinical areas are organized and meet health and safety standards.</li><li>
Support the Centre Manager in implementing operational and service improvement initiatives.</li><li>
Participate in internal and external inspections (DHA, DOH, JAWDA, ADHICS).</li></ul>
<h4 class="jobSectionHeader">Communication &amp; Collaboration</h4>
<ul><li>Act as a point of contact for internal communication between departments and clinicians.</li><li>
Support in organizing staff meetings, CPD sessions, and clinic events.</li><li>
Ensure that patients and staff are informed of any operational updates, changes, or clinic closures.</li></ul>
<h3 class="jobSectionHeader">Knowledge, Skills &amp; Attributes</h3>
<ul><li>Strong interpersonal and communication skills with a patient-focused mindset.</li><li>
Ability to work calmly under pressure in a fast-paced clinical environment.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Strong attention to detail and commitment to confidentiality.</li><li>
Proficiency in MS Office and healthcare software systems (CRM, Yomly, etc.).</li><li>
Fluent in Arabic and English (both written and spoken).</li></ul>
<h3 class="jobSectionHeader">Qualifications &amp; Experience</h3>
<ul><li>UAE National (Emiratisation role).</li><li>
Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related field.</li><li>
Minimum 2&ndash;3 years of experience in a healthcare or wellbeing clinic environment.</li><li>
Previous experience in patient coordination or front office management in a medical or mental health setting preferred.</li></ul></div>

Clinic Coordinator (UAE National)

FLORENTIA CLINIC

We&rsquo;re Hiring: Media CoordinatorLocation: FLORENTIA CLINIC DUBAI - Jumeirah 3 Type: Full-Time Join the Florentia Clinic team and bring your creativity to life!We are looking for a talented Production Media Coordinator to manage our digital presence and brand image across all platforms. The ideal candidate is creative, organized, and passionate about visual storytelling, social media, and event coordination.Key Responsibilities:<ul><li>Graphic Design: Create visually appealing content, posters, and digital materials aligned with our brand identity.</li><li>Video Production: Film, edit, and produce high-quality videos for social media, campaigns, and clinic promotions.</li><li>Social Media Management: Post regularly across platforms, manage engagement, respond to messages, and grow our online community.</li><li>Influencer &amp; Collaboration Management: Identify and connect with influencers, ambassadors, and media personalities for potential collaborations.</li><li>Media Patient Coordination: Coordinate content creation and approvals with media patients and featured personalities.</li><li>Event Organization: Plan and oversee events, photoshoots, and activations both inside and outside the clinic.</li><li>Technical Skills: Work efficiently on PC using software such as Adobe Photoshop, Illustrator, Premiere Pro, After Effects, and other relevant tools.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Media, Marketing, Design, or related field (preferred)</li><li>Proven experience in graphic design, video editing, and social media management</li><li>Strong eye for aesthetics and attention to detail</li><li>Excellent communication and organizational skills</li><li>Ability to multitask and manage multiple projects simultaneously</li><li>Knowledge of current social media trends and digital marketing strategies</li></ul>Job Type: Full-timePay: AED6,000.00 - AED10,000.00 per monthExperience:<ul><li>media: 2 years (Required)</li></ul>Language:<ul><li>English and Arabic (Required)</li></ul>

Production Media Coordinator

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