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DR. KAMKAR CHILD WELLNESS CENTER

<p><b>Key Responsibilities</b></p><ul><li>Greet and assist patients in a warm and professional manner.</li><li>Handle patient registration, appointment scheduling, and follow-ups.</li><li>Coordinate between patients, doctors, and other healthcare staff to ensure efficient service delivery.</li><li>INSURANCE APPROVALS</li><li>PATIENT CONVERSIONS for COSMETIC PROCEDURES AND DENTAL PROCEDURES</li><li>Manage incoming calls, emails, and inquiries promptly.</li><li>Maintain patient records and confidentiality in accordance with clinic policies.</li><li>Process payments and issue receipts accurately.</li><li>Support administrative tasks such as filing, data entry, and report generation.</li><li>Ensure the reception area is tidy, organized, and presentable at all times.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1&ndash;3 years of experience</b> as a Receptionist or Patient Coordinator in a <b>medical or healthcare setting</b> (UAE experience preferred).</li><li>Excellent communication and interpersonal skills.</li><li>LEADERSHIP QUALITY</li><li>Proficient in <b>MS Office</b> and clinic management software.</li><li>Fluent in <b>English</b> (Arabic or other languages is an advantage).</li><li>Strong organizational skills and attention to detail.</li><li>Positive attitude and ability to multitask in a fast-paced environment.</li></ul><p>Job Type: Full-time</p>

RECEPTIONIST CUM PATIENT COORDINATOR

Ebn Hayan Health Care

<p>We are looking for a <b>presentable female Patient Care Coordinator</b> with experience in <b>aesthetic or dermatology clinics</b>. The role involves assisting patients, managing appointments, and supporting doctors during procedures.<br/>&#1606;&#1576;&#1581;&#1579; &#1593;&#1606; <b>&#1605;&#1606;&#1587;&#1602;&#1577; &#1585;&#1593;&#1575;&#1610;&#1577; &#1605;&#1585;&#1590;&#1609; (&#1571;&#1606;&#1579;&#1609;)</b> &#1584;&#1575;&#1578; &#1605;&#1592;&#1607;&#1585; &#1604;&#1575;&#1574;&#1602; &#1608;&#1582;&#1576;&#1585;&#1577; &#1601;&#1610; <b>&#1575;&#1604;&#1593;&#1610;&#1575;&#1583;&#1575;&#1578; &#1575;&#1604;&#1578;&#1580;&#1605;&#1610;&#1604;&#1610;&#1577; &#1571;&#1608; &#1575;&#1604;&#1580;&#1604;&#1583;&#1610;&#1577;</b>&#1548; &#1604;&#1604;&#1605;&#1587;&#1575;&#1593;&#1583;&#1577; &#1601;&#1610; &#1575;&#1587;&#1578;&#1602;&#1576;&#1575;&#1604; &#1575;&#1604;&#1605;&#1585;&#1590;&#1609; &#1608;&#1578;&#1606;&#1592;&#1610;&#1605; &#1575;&#1604;&#1605;&#1608;&#1575;&#1593;&#1610;&#1583; &#1608;&#1583;&#1593;&#1605; &#1575;&#1604;&#1571;&#1591;&#1576;&#1575;&#1569; &#1571;&#1579;&#1606;&#1575;&#1569; &#1575;&#1604;&#1573;&#1580;&#1585;&#1575;&#1569;&#1575;&#1578;.</p><p><b>Responsibilities / &#1575;&#1604;&#1605;&#1607;&#1575;&#1605;:</b></p><ul><li>&#1575;&#1587;&#1578;&#1602;&#1576;&#1575;&#1604; &#1575;&#1604;&#1605;&#1585;&#1590;&#1609; &#1608;&#1575;&#1604;&#1585;&#1583; &#1593;&#1604;&#1609; &#1575;&#1587;&#1578;&#1601;&#1587;&#1575;&#1585;&#1575;&#1578;&#1607;&#1605;.</li><li>&#1578;&#1606;&#1587;&#1610;&#1602; &#1575;&#1604;&#1605;&#1608;&#1575;&#1593;&#1610;&#1583; &#1608;&#1605;&#1578;&#1575;&#1576;&#1593;&#1577; &#1582;&#1591;&#1591; &#1575;&#1604;&#1593;&#1604;&#1575;&#1580;.</li><li>&#1605;&#1587;&#1575;&#1593;&#1583;&#1577; &#1575;&#1604;&#1571;&#1591;&#1576;&#1575;&#1569; &#1601;&#1610; &#1575;&#1604;&#1593;&#1610;&#1575;&#1583;&#1575;&#1578; &#1575;&#1604;&#1578;&#1580;&#1605;&#1610;&#1604;&#1610;&#1577;.</li><li>&#1575;&#1604;&#1581;&#1601;&#1575;&#1592; &#1593;&#1604;&#1609; &#1605;&#1592;&#1607;&#1585; &#1575;&#1604;&#1593;&#1610;&#1575;&#1583;&#1577; &#1608;&#1582;&#1583;&#1605;&#1577; &#1575;&#1604;&#1605;&#1585;&#1590;&#1609; &#1576;&#1588;&#1603;&#1604; &#1575;&#1581;&#1578;&#1585;&#1575;&#1601;&#1610;.</li></ul><p><b>Requirements / &#1575;&#1604;&#1605;&#1578;&#1591;&#1604;&#1576;&#1575;&#1578;:</b></p><ul><li>&#1582;&#1576;&#1585;&#1577; &#1587;&#1575;&#1576;&#1602;&#1577; &#1601;&#1610; &#1593;&#1610;&#1575;&#1583;&#1577; &#1578;&#1580;&#1605;&#1610;&#1604;&#1610;&#1577; &#1571;&#1608; &#1580;&#1604;&#1583;&#1610;&#1577;.</li><li>&#1605;&#1607;&#1575;&#1585;&#1575;&#1578; &#1578;&#1608;&#1575;&#1589;&#1604; &#1602;&#1608;&#1610;&#1577; &#1576;&#1575;&#1604;&#1573;&#1606;&#1580;&#1604;&#1610;&#1586;&#1610;&#1577; (&#1608;&#1575;&#1604;&#1593;&#1585;&#1576;&#1610;&#1577; &#1605;&#1610;&#1586;&#1577; &#1573;&#1590;&#1575;&#1601;&#1610;&#1577;).</li><li>&#1605;&#1592;&#1607;&#1585; &#1604;&#1575;&#1574;&#1602; &#1608;&#1587;&#1604;&#1608;&#1603; &#1575;&#1581;&#1578;&#1585;&#1575;&#1601;&#1610;.</li><li>&#1575;&#1604;&#1602;&#1583;&#1585;&#1577; &#1593;&#1604;&#1609; &#1575;&#1604;&#1578;&#1593;&#1575;&#1605;&#1604; &#1605;&#1593; &#1575;&#1604;&#1605;&#1585;&#1590;&#1609; &#1576;&#1591;&#1585;&#1610;&#1602;&#1577; &#1604;&#1576;&#1602;&#1577; &#1608;&#1605;&#1607;&#1584;&#1576;&#1577;.</li></ul><p>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;</p><p>&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: AED&#1635;&#1644;&#1637;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;</p>

Patient Care Coordinator

Mcflix

<p><b>Location:</b></p><p>Dubai, UAE</p><p><b>Role Overview:</b></p><p>We are seeking an organized and customer-focused <b>Patient Coordinator</b> to serve as the primary administrative link between patients, medical staff, and management. This role involves managing patient schedules, facilitating patient flow, handling insurance verification, and ensuring a positive overall patient experience from initial contact through treatment completion.</p><p><b>Requirements:</b></p><ul><li>A minimum of <b>2 years</b> of experience in a patient-facing administrative role, preferably within a medical clinic, hospital, or polyclinic setting.</li><li>Strong preference for candidates with experience working in the <b>UAE healthcare sector</b>.</li><li>Excellent proficiency in scheduling software, electronic health records (EHR) systems, and Microsoft Office Suite.</li><li>Exceptional communication and interpersonal skills, with a <b>calm and professional demeanor</b> under pressure.</li><li>Proven ability to handle complex scheduling, manage administrative details, and understand basic medical terminology.</li><li>Knowledge of health insurance processes and claims management is highly desirable.</li></ul><p><b>Key Responsibilities:</b></p><ul><li>Manage the provider schedules, booking and confirming patient appointments, and rescheduling as necessary to optimize clinic efficiency.</li><li>Greet patients warmly, manage patient check-in and check-out, and collect necessary personal and financial information.</li><li>Verify patient insurance eligibility, explain coverage details, and process billing and payment collections.</li><li>Coordinate follow-up appointments, specialist referrals, and necessary diagnostic tests.</li><li>Ensure patient waiting areas are comfortable and all administrative procedures comply with clinic policies and patient confidentiality (HIPAA/data protection standards).</li></ul><p>Apply by sending your detailed CV and cover letter to <b>team@mcflixagency.com</b></p><p>Job Type: Full-time</p>

Patient Coordinator

NMC Healthcare

<div>
 <p>
  NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates. Since 1975, it has provided high quality, personalised, and compassionate care to its patients and is proud to have earned the trust of millions of people in the UAE and around the world.
 </p>
 <p>
  NMC&rsquo;s network is made up of 85 medical facilities, including JCI-accredited multi-specialty hospitals, medical centres, community clinics, day surgery centres, fertility clinics, home health services, and long-term care facilities. It employs over 12,000 people and serves over 5.5 million patients every year.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role of the Senior Patient Admin Executive is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic. He/she is also responsible for coordinating specialty care for patients in need of external consultation as requested by the primary care physician and responsible for scheduling, tracking, referral case management and providing reports.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Greet visitors and patients, determines their needs, checks appointments and directs or escorts to concerned person, office or clinic
  </li>
  <li>
   Assist new patients in opening a medical file and ensuring all required information is supplied and that the information is true and accurate.
  </li>
  <li>
   Ensure that the patients/attendants are kept comfortable at all times and ensure their requirements are met as laid down in CosmeSurge rules.
  </li>
  <li>
   Direct patients opting for treatments on special packages to the designated area/block or in the right category of rooms as required by them
  </li>
  <li>
   Make, change or coordinate appointments for patients via email or telephone according to the coordination of care procedures, and confirming the appointments of the next day.
  </li>
  <li>
   Processes patient referrals to specialty providers by preparing medical charts and records for referral patient visits and providing appropriate clinical information to specialist.
  </li>
  <li>
   Assist with the conduction and coordination of company&rsquo;s promotional campaigns
  </li>
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   Educate the patients regarding admission policies and privileges at the time of admission and assist them with the admission procedures and requirements. Procure all the required consent forms and get them signed properly by the patients or their legal guardians/representatives.
  </li>
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   Keep patient data and records updated and maintain confidentiality of patient information.
  </li>
  <li>
   Answers questions and gives information directly to person, based on knowledge of Clinic/Department rules and regulations (non-medical information only, otherwise refer to the people concerned or the HOD for medical information).
  </li>
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   Keep the Branch Manager informed of work-related activities and issues.
  </li>
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   Will attend all such departmental meetings and training sessions.
  </li>
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   Respond to patient&rsquo;s needs, requests and concerns as appropriate; investigate and/or channel complaints or issues to appropriate Clinic staff; assist in resolving conflicts and act as an intermediary between patients, families and staff.
  </li>
  <li>
   Promote establishment and maintenance of meaningful communication between patients, families and staff; facilitate dialogue between patients, physicians, nurses, administrative managers and ancillary personnel to resolve patient complaints and issues.
  </li>
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   Assist in the investigation of patient needs and devise methods to improve the overall effectiveness between patients and the Clinic.
  </li>
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   Collect data and information about patient care concerns, needs and issues and make recommendations as appropriate.
  </li>
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   Act as a coordinator between patient, doctor and administration department
  </li>
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   Explain services available and need for the proper use of it
  </li>
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   Manage front desk practice correspondence and administration
  </li>
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   Work towards achieving the best when it comes to the number of visits at the Centre
  </li>
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   Take extra care of any VIP patient and keep the Branch Manager updated
  </li>
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   Be updated about the accepted insurance cards in the Clinic
  </li>
 </ul>
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  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in administration or related field preferred
  </li>
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   Minimum 2-4 years' experience in Aesthetics / Cosmetics clinic or similar organization.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Patient Admin Executive

Royal surge

<p>A premier dental and cosmetic center in Business Bay, Dubai, committed to providing exceptional care to our diverse, international clientele. We are seeking a highly professional and customer-focused individual to manage our front office and administrative coordination.</p><p>Key Responsibilities:</p><ul><li>Multilingual Communication: Greet and assist patients professionally in English, Russian, and Arabic (written and spoken fluency is mandatory).</li><li>Appointment Management: Schedule, confirm, and manage appointments for dentists, specialists, and cosmetic practitioners efficiently.</li><li>Patient Service: Serve as the primary point of contact, handling patient inquiries, resolving scheduling conflicts, and providing information about services and pricing.</li><li>Administration: Manage patient registration, verify insurance details, and handle accurate electronic and physical patient records (maintaining strict confidentiality).</li><li>Financial Duties: Process payments, issue invoices, and manage basic daily billing and bookkeeping tasks.</li><li>Coordination: Optimize the flow of patients and assist in coordinating the daily schedules of doctors and clinical staff.</li><li>Operational Support: Monitor inventory and assist the Clinic Manager with various administrative tasks.</li></ul><p>Required Qualifications &amp; Skills:</p><ul><li>Mandatory: Fluency (written and spoken) in Russian and Arabic. Excellent English required.</li><li>Minimum 2 years of experience in a clinic, hospital, dental center, or premium customer service environment (e.g., luxury hospitality).</li><li>Strong proficiency with MS Office and experience with Clinic Management Software.</li><li>Exceptional organizational skills and meticulous attention to detail.</li><li>Professional demeanor and polished presentation.</li><li>Ability to multitask, prioritize, and remain calm under pressure.</li><li>Commitment to patient confidentiality and care.</li></ul><p>Job Type: Full-time</p><p>Language:</p><ul><li>Russian and Arabic ? (Required)</li></ul>

Russian and Arabic speaking Admin for Premier clinic in Dubai

NMC Health plc

<div><div><div><div><div><p><b>Specific Responsibilities for this Role<br>
</b></p></div></div><br>
<div><div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div></div></div></div></div><p></p>
<br><div><div><div><div><div><p><b>Specific Responsibilities for this Role<br>
</b></p></div></div><br>
<div><div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div></div></div></div></div><p></p>
<br><div><div><div><div><div><p><b>Minimum Qualification &amp; Experiences<br>
</b></p></div></div><br>
<div><div>College Diploma - Any discipline or related fields.<br>
<ul><li>
</li></ul></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Competencies<br>
</b></p></div></div><br>
<p></p><div><div><div><div><div><div><p><b>Core<br>
</b></p></div><div><p><b>Level<br>
</b></p></div></div><br>
<div><div>Strong interpersonal, verbal and written communication skills.
</div><div><p>Proficient<br>
</p></div></div><br>
<div><div><p>Strong analytical and problem-solving skills<br>
</p></div><p></p><div><p>Proficient<br>
</p></div></div><br>
<div><div>Excellent command of oral and written English. Arabic language desirable but not essential.
</div><div><p>Proficient<br>
</p></div></div><br>
<div><div>Ability to think critically and maintain a high level of confidentiality.
</div><div><p>Proficient<br>
</p></div></div><br>
<div><div><p>Proficiency in MS office.<br>
</p></div><p></p><div><p>Proficient</p></div></div></div></div></div></div></div></div></div><p></p>

Oncology Coordinator (CON)

AIMS Digital Marketing

<p><b>Job Description:</b> We are looking for a courteous and professional <b>Patient Relations Executive</b> to join our healthcare team. Preference will be given to candidates with at least <b>1 year of experience</b> in <b>Doctor-on-call</b> or telehealth services.</p><p><b>Responsibilities:</b></p><ul><li>Communicate effectively with patients and provide necessary support</li><li>Coordinate appointments and follow-ups with medical staff</li><li>Handle patient inquiries and resolve issues</li><li>Enhance patient experience and ensure satisfaction</li></ul><p><b>Requirements:</b></p><ul><li>Fluency in English and Arabic language will be an added advantage.</li><li>Minimum 1 year experience in Doctor-on-Demand services</li><li>Strong communication skills and ability to work under pressure</li><li>Full-time &ndash; 12-hour shifts</li></ul><p><b>Benefits:</b></p><ul><li>Salary to be determined after interview</li><li>Attractive incentives</li><li>Residency visa and flight ticket provided</li><li>One day off per week</li></ul><p>Job Type: Full-time</p><p>Pay: AED4,500.00 - AED6,000.00 per month</p><p>Experience:</p><ul><li>PRE: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Arabic  (Preferred)</li></ul>

Arabic Speaker -Patient Relation Executive- Female

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