administrative assistant

assistant nurse

fleet coordinator

logistics coordinator

sales coordinator

patient services coordinator

IIQAF

<div>Location: Dubai, UAE 
Industry: Hospital / Health Care 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,000 per month
<h3 class="jobSectionHeader">Job Summary</h3>
IIQAF Group is seeking a compassionate and organized Patient Coordinator to join our healthcare operations in Dubai. The successful candidate will serve as the primary point of contact for patients, ensuring smooth patient scheduling, coordination, documentation, and communication across healthcare departments.
This role is ideal for candidates searching for Patient Coordinator jobs in Dubai, Healthcare Coordinator jobs UAE, Hospital Front Office roles, or Medical Administrative positions.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Coordinate patient appointments, admissions, and follow-ups</li><li>
Act as a liaison between patients, doctors, nurses, and insurance providers</li><li>
Maintain accurate patient records and medical documentation</li><li>
Assist with patient registration, billing coordination, and insurance verification</li><li>
Handle patient inquiries professionally in person and over the phone</li><li>
Ensure compliance with hospital policies, DHA regulations, and patient confidentiality</li><li>
Support smooth patient flow and minimize waiting times</li><li>
Update hospital systems and EMR data accurately</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Patient Coordinator, Healthcare Coordinator, or Medical Administrator</li><li>
Strong knowledge of hospital operations and patient care workflows</li><li>
Familiarity with EMR/EHR systems and hospital management software</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to multitask in a fast-paced healthcare environment</li><li>
Strong organizational and customer service skills</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Experience in hospitals, clinics, or medical centers in the UAE</li><li>
Knowledge of DHA standards, medical billing, and insurance coordination</li><li>
Multilingual skills (Arabic is an advantage)</li></ul>
<h3 class="jobSectionHeader">Why Join IIQAF Group</h3>
<ul><li>Competitive monthly salary: AED 6,500 &ndash; AED 7,000</li><li>
Professional healthcare work environment</li><li>
Long-term career growth within IIQAF Group</li><li>
Opportunity to make a meaningful impact on patient experience</li></ul></div>

Patient Coordinator

True Life Medical Center

Job Responsibilities:ProcedurePre visit Receive and collect all patient identification information and register all data on the system.<ul><li>(to minimize waiting time before getting the service).</li><li>Make sure with Customer Service Department scheduling, rescheduling, canceling appointment are confirmed before informing the VIP patient and update if there will be any changes.</li><li>Inform Doctor, Customer service supervisor &amp; Nurses about the Appointments of VIP Patients.</li><li>During Visit</li></ul>*<ul><li>Warm welcome the VIP patient with good smile and guide him to the right department.</li><li>Politely ask the VIP patient to rest in the waiting area until the nurse will take to the doctor.</li><li>Wait for the patient to finish from the doctor visit, while finishing all paper work (insurance, requests, other services) in same department to minimize waiting time</li><li>Make sure patient will pay his Bill before taking the next appointment</li><li>Accompany patients while moving from one department to another to guarantee proper services (Radiology, Laboratory, Pharmacy etc)</li><li>Book the next appointment according to Doctor&rsquo;s request</li><li>Write the appointment date and time in an appointment card and confirm with the patient one day before next appointment by phone call</li><li>Thank the patient for visiting the Hospital and wish all the best</li></ul>After Visit Make sure patient was satisfied ,confirm the next appointment ,follow up for services done (laboratory results, medical reports etc).Showrooms and bookings for prestige floor Market for all rooms through screens and show only prestige rooms.<ul><li>Book the next Appointment with call center or Customer service agents mention in VIP don&rsquo;t Call .</li><li>Make sure to follow policies and procedures to maximize patient satisfaction, prevent adverse event &amp; errors plus promote patient safety .</li><li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority</li></ul>Job Type: Full-time

Patient Coordinator - Arabic

NMC Health plc

<div>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, follow ups, answering insurance queries, billing, answering calls and checking emails on a regular basis, as well as acting as a team lead.</div>
 <div><ul><li>Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary.
</li><li>Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.
</li><li>Register new patients/ follow up patients and update existing files by collecting patient details. Also, respond as appropriate to inquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.
</li><li>Ensure payor eligibility verification.
</li><li>Provides information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. Collect the payment/ co-payment if any after checking the insurance eligibility, enter on the hospital information system and then send the patient for consultation/ any other services.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Cater to the needs of all incoming patients (with or without appointments).
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedure for booking appointments.
</li><li>Giving information to the respective doctor/nurse for the call backs.
</li><li>Checking the emails daily, replying wherever required and to clear the respective dues if any.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Monitor employee scheduling of the department to ensure operational coverage.
</li><li>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.
</li><li>Maintain quality service by ensuring quality customer service standards, identifying trends &amp; recommending process improvements.
</li><li>Follows the duty schedule as assigned by the supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.
</li><li>Investigate billing discrepancies by reviewing the patient&rsquo;s records, insurance information, and charges to identify errors.
</li><li>Track outstanding bills and provide regular updates to management regarding billing performance, collections progress.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s degree (preferred)
</li><li>Minimum 1&ndash;2 years of experience in a similar role
</li><li>Excellent administrative and customer service skills
</li><li>Proficient in MS Office (Word, Excel, PowerPoint)
</li><li>Strong organizational, problem-solving, and communication skills
</li><li>Discretion and professionalism in handling confidential information
</li><li>Fluent in English (Arabic preferred)</li></ul></div>

Senior Patient Admin Executive

DentalNation

Job Title: ReceptionistWe are looking for a professional and friendly Dental Receptionist to join our premium chain of dental clinics. The ideal candidate will be the first point of contact for our patients and play a key role in delivering an exceptional patient experience.Requirements:<ul><li>Minimum 2 years of experience as a receptionist preferably in a dental clinic (mandatory)</li><li>Flexible to work between branches based on operational needs</li><li>Able to work 6 days per week</li><li>Strong knowledge of clinic software systems / dental management systems</li><li>Excellent communication and interpersonal skills</li><li>Well-groomed, presentable, punctual, and professional appearance</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Positive attitude with strong team spirit</li></ul>Key Responsibilities:<ul><li>Greet and assist patients in a courteous and professional manner</li><li>Manage appointment scheduling, confirmations, and cancellations</li><li>Handle patient check-in and check-out processes</li><li>Answer phone calls, messages, and emails promptly and professionally</li><li>Coordinate with doctors, assistants, and nurses to ensure smooth clinic operations</li><li>Maintain accurate patient records and documentation</li><li>Handle billing, payments, and insurance-related coordination when required</li><li>Ensure the reception area is clean, organized, and welcoming at all times</li><li>Support daily administrative and front-desk operations</li></ul>Job Type: Full-timePay: AED1.00 - AED2.00 per monthApplication Question(s):<ul><li>what is your notice period per days ?</li><li>This is 6 days a week, flexible location role between branches. Are you okay with this?</li></ul>Experience:<ul><li>Dental Receptionist UAE: 2 years (Required)</li></ul>

Dental Receptionist

Dr. Joy Dental Clinic

Summary of Job Profile:<ul><li>Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.</li></ul>Essential Duties and ResponsibilitiesPre-Clinical Management<ul><li>Greet patients, answer phone with in 3 rings and answer to enquiries accurately.</li><li>Check answerphone messages / missed calls and return calls.</li><li>Call all patients to confirm appointments / If no response sends SMS/Email</li><li>Send SMS confirmations for appointments and birthday alerts.</li><li>Answer and manage incoming calls</li><li>Respond accurately and comply to requests for information</li><li>Schedule patient appointments</li><li>Confirm upcoming appointments and recalls according to office protocol</li><li>Monitor all doctors&rsquo; appointment diary to ensure their patients have the correct booking, and their preferences are being met whenever possible.</li><li>Call all waiting list appointments when availability is there to accommodate all patients.</li></ul>Patient Management: -<ul><li>Register new patients according to established office protocols</li><li>Assist patients to complete all necessary forms and documentation</li><li>Verify and update patient information</li><li>Inform patients of dental office procedures and policy</li><li>Move patients through appointments as scheduled, for patients coming late check with Doctor and advice patients.</li></ul>Post Clinic Management: -<ul><li>Patient Care Calls for all patients with exception of ortho, routine exam &amp; cleaning &ndash; report any problems to appropriate dentist or practice manager</li><li>Enter all relevant patient information into data system</li><li>Collect and receive payments from patients at time of treatment, recording correctly, Tally cash / credit cards report and hand over to person in charge.</li><li>Complete and send Daily Income Report to all relevant managers.</li><li>Inform patients of financial treatment plan options</li><li>Arrange payment schedule with patients</li></ul>Insurance and Admin Function: -Maintain and manage patient records in compliance with privacy and security regulations<ul><li>Arrange patient charts for next day appointments</li><li>Fill in cancellations and no-shows</li><li>Organize referrals to other branches and any specialists</li><li>Dispatch lab work appropriately</li><li>Prepare claim forms for dental insurance</li><li>Arrange supporting documents for insurance claims</li><li>Sort and distribute incoming and outgoing post</li><li>Ensuring the reception and your working area is kept clean at all times.</li><li>Perform other related duties as required</li></ul>Key CompetenciesCommunication skills, information collection and management, planning and organizing, accuracy, customer service skills, team work, initiative, adaptability, confidentiality.Education and Experience<ul><li>General education degree or high school diploma</li><li>Knowledge of dental terminology, procedures and diagnosis</li><li>Knowledge of computer and relevant software applications</li><li>Knowledge of general administrative and clerical procedures</li><li>Working knowledge of dental insurance</li></ul>Job Type: Full-timePay: AED1.00 - AED2.00 per monthApplication Question(s):<ul><li>Do you have experience working as Dental Receptionist?</li><li>Can you join immediately?</li></ul>

Dental Receptionist (Western/ European)

Floss and Gloss Dental Clinic LLC

We are looking for a confident and result-oriented Patient Coordinator / Lead Conversion Executive to handle online and walk-in enquiries at our premium dental and skin clinic in Satwa.The ideal candidate must have strong sales skills, excellent English communication, and a passion for converting enquiries into appointments.Key Responsibilities:<ul><li>Handle incoming leads from WhatsApp, calls, and social media.</li></ul><ul><li>Convince and convert leads into confirmed appointments through professional communication.</li></ul><ul><li>Manage the daily appointment schedule and coordinate with doctors.</li></ul><ul><li>Maintain lead tracking and follow-up records systematically.</li></ul><ul><li>Ensure every patient receives exceptional customer service.</li></ul><ul><li>Collect Google reviews and encourage referrals.</li></ul><ul><li>Support marketing and promotional campaigns through effective follow-ups.</li></ul>Requirements:<ul><li>Female candidates preferred</li></ul><ul><li>Must have strong English communication and sales negotiation skills.</li></ul><ul><li>Confident to speak with new clients and close appointments.</li></ul><ul><li>Experience in a dental/skin clinic, call center, or beauty industry preferred.</li></ul><ul><li>Active on WhatsApp and social media.</li></ul><ul><li>Basic computer knowledge required.</li></ul>Working Hours:<ul><li>9 hours per day (including 1-hour break)</li></ul><ul><li>1 day off per week</li></ul>Salary &amp; Benefits:<ul><li>Attractive monthly salary based on experience</li></ul><ul><li>Performance-based incentives for successful lead conversions</li></ul><ul><li>Friendly and motivating work environment</li></ul>About Us:Floss &amp; Gloss Dental &amp; Skin Clinic in Satwa, Dubai, is a fast-growing clinic known for professional treatments and exceptional customer care. We believe in teamwork, positivity, and delivering smiles&mdash;both dental and personal!Job Type: Full-timeApplication Question(s):<ul><li>Do you have previous experience working in dental/skin/beauty clinics or call center/customer service role ?</li><li>how many years of sales or customer handling expereince do you have?</li><li>What is your expected monthly salary?</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Lead Follow-up & Appointment Coordinator

Xoom Delivery Services

Now Hiring: Fleet Coordinator &ndash; Careem ProjectXoom Delivery Services LLC is seeking a qualified and experienced Fleet Coordinator to manage operations for our Careem Project.Position Overview: The Fleet Coordinator will be responsible for overseeing rider performance, daily operational activities, and coordination between field teams and management to ensure service excellence for the Careem account.Key Responsibilities:<ul><li>Manage and monitor rider and driver operations</li><li>Ensure compliance with Careem and company SOPs</li><li>Coordinate daily movement, attendance, and performance</li><li>Act as a link between riders, HR, and Operations</li><li>Support recruitment, onboarding, and training as required</li></ul>Requirements:<ul><li>Minimum 2+ years of experience in fleet, logistics, or last-mile delivery operations</li><li>Prior experience with Careem or similar platforms is an advantage</li><li>Strong communication, coordination, and reporting skills</li><li>Professional attitude with a results-driven mindset</li></ul>Please Note: If you don't have relevant experience than please skip. We are hiring only people working in Delivery Industry.We Offer:<ul><li>Competitive salary package</li><li>Professional growth and development opportunities</li><li>Exposure to leading delivery platforms such as Careem</li><li>Supportive and structured work environment</li></ul>Location: Dubai Apply with CV: Kailash@xoom.aeJob Type: Full-time

Fleet Coordinator

Explore 661+ Patient services coordinator in Dubai this February. Find roles across top companies and apply now to boost your career.