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Amir Beladi Dental Clinic LLC

Job Description &ndash; Patient Relations &amp; Sales Coordinator(Philippines)Position Summary: The Patient Relations &amp; Sales Coordinator is responsible for ensuring a seamless patient journey from inquiry to treatment. This role combines patient coordination, sales, CRM, marketing follow-ups, service training, and compliance awareness to enhance patient satisfaction and achieve clinic growth targets.---Key Responsibilities:1. Patient CoordinationAssist doctors during consultations for pricing discussions and help in convincing patients for treatment.Support patients during treatment to ensure comfort and trust.Collect reviews and testimonials from satisfied patients.Distribute vouchers and offers for patients&rsquo; future treatments.2. SalesBook appointments for new patients through phone, WhatsApp, Meta, and other channels.Follow up on new inquiries promptly and effectively.Upsell additional treatments based on doctor recommendations and consultations.Achieve monthly sales targets and contribute to revenue growth.3. CRM &amp; Patient Follow-upsManage bookings and scheduling in the clinic system.Arrange follow-up appointments and provide offers for upcoming treatments.Follow up with old patients regarding pending treatments or check-ups.4. Marketing Support &amp; Follow-upsCoordinate with the Marketing/Meta team regarding active offers, and request removal of ineffective campaigns.Request new offers/designs based on market trends, compare with competitors, and after doctors&rsquo; confirmation, forward to Marketing.Coordinate photography/videography sessions and ensure content variety.(Optional/Future) Assist with running ads and verifying target audiences.5. Phone &amp; Message ManagementAnswer phone calls and messages (WhatsApp, Instagram, Meta) in a professional and timely manner (24/7 availability as per duty schedule).Categorize inquiries (appointments, packages, insurance, follow-ups) and respond with appropriate templates.Send appointment reminders and follow up with patients after treatment.Document all communication in the CRM for proper tracking.6. Service Training &amp; Patient CommunicationLearn all clinic services (dentistry and dermatology/beauty) in detail.Explain treatments accurately and clearly to patients, highlighting benefits, procedures, and expectations.Ensure patients understand treatment plans before starting.Use role-play or mock consultations to practice explaining services confidently.7. Compliance &amp; DHA Knowledge (New &ndash; for Clinic Manager support)Maintain basic awareness of DHA rules and regulations related to patient data, insurance claims, treatment consent, and marketing compliance.Assist the Clinic Manager by ensuring that patient coordination, sales practices, and communication follow DHA guidelines.Report any potential compliance issues or patient safety concerns to the Clinic Manager.Job Type: Full-time

Patient Coordinator

GHID

The Patient Coordinator cum Admin Assistant will be responsible for ensuring seamless patient engagement and coordination in our telehealth platform. They will serve as a key point of contact between patients and healthcare providers, ensuring that patients receive the care they need efficiently and with high levels of satisfaction. The ideal candidate will be organized, empathetic, and able to manage multiple tasks related to patient care and communication.Key Responsibilities:<ul><li>Patient Communication:</li><li>Serve as the primary point of contact for patients accessing telehealth services.</li><li>Assist patients in scheduling, rescheduling, or cancelling telehealth appointments.</li><li>Answer patient inquiries regarding telehealth services, appointments, and follow-up procedures.</li><li>Provide patients with pre-appointment instructions, such as technology setup or information about the telehealth platform.</li><li>Coordination and Documentation:</li><li>Coordinate with healthcare providers (physicians, nurses, therapists, etc.) to ensure smooth appointment scheduling.</li><li>Ensure patient records are up-to-date and accurately maintained in the telehealth system.</li><li>Assist with the preparation and distribution of necessary documentation for patient visits, including medical records and follow-up instructions.</li><li>Track patient progress and follow up with both patients and providers to ensure timely and appropriate care.</li><li>Support and Troubleshooting:</li><li>Provide basic technical support to patients who need assistance using the telehealth platform.</li><li>Troubleshoot any issues that patients may encounter during the telehealth visit (e.g., connectivity issues).</li><li>Patient Satisfaction and Feedback:</li><li>Gather and assess patient feedback to continuously improve patient experience.</li><li>Proactively follow up with patients post-consultation to ensure satisfaction and address any concerns or additional needs.</li><li>Patient Education:</li><li>Provide patients with relevant health education materials based on the consultation or healthcare provider's recommendations.</li><li>Assist patients with navigating additional services such as prescription refills, referrals, and lab results.</li><li>Compliance and Confidentiality:</li><li>Ensure compliance with all telehealth protocols and patient confidentiality policies (HIPAA or other relevant regulations).</li><li>Maintain awareness of healthcare regulations and best practices in telehealth.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in healthcare administration, nursing, or a related field preferred.</li><li>Experience:</li><li>2+ years of experience in a healthcare setting, patient coordination, or healthcare customer service.</li><li>Familiarity with telehealth platforms and electronic medical records (EMR) systems is a plus.</li><li>Skills:</li><li>Strong organizational and multitasking skills.</li><li>Excellent verbal and written communication abilities.</li><li>Proficiency in using digital communication tools, including video conferencing platforms.</li><li>Empathy and a patient-focused mindset.</li><li>Problem-solving skills and the ability to troubleshoot basic technical issues.</li></ul>We are shortlisting for candidates from Philippines. Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Myo Aesthetics 

The Medical Receptionist will be the first point of contact for patients and visitors, playing a vital role in ensuring the smooth operation of the front desk. The ideal candidate will have experience in a medical setting, excellent communication skills, and the ability to handle sensitive information with discretion.Key Responsibilities:<ul><li>Patient Interaction: Greet and welcome patients and visitors in a warm and professional manner.</li><li>Appointment Management: Schedule, confirm, and manage patient appointments, ensuring optimal use of clinic resources.</li><li>Patient Registration: Accurately enter patient information into the system, verify insurance details, and manage patient records.</li><li>Telephone Handling: Answer and manage incoming calls, respond to inquiries, and provide information regarding services, procedures, and appointments.</li><li>Billing and Payments: Handle billing processes, including invoicing, processing payments, and managing insurance claims.</li><li>Coordination with Medical Staff: Assist doctors, nurses, and other medical staff by providing patient information, preparing patient files, and facilitating communication between departments.</li><li>Customer Service: Address patient concerns and complaints, ensuring a positive patient experience.</li><li>Confidentiality Management: Handle all patient information with the utmost confidentiality, adhering to privacy regulations and company policies.</li><li>Administrative Support: Provide general administrative support, including filing, managing office supplies, and maintaining a clean and organized reception area.</li></ul>Job Type: Full-timeJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Front Desk Receptionist

AIMS Digital Marketing

Job Description: We are looking for a courteous and professional Patient Relations Executive to join our healthcare team. Preference will be given to candidates with at least 1 year of experience in Doctor-on-call or telehealth services.Responsibilities:<ul><li>Communicate effectively with patients and provide necessary support</li><li>Coordinate appointments and follow-ups with medical staff</li><li>Handle patient inquiries and resolve issues</li><li>Enhance patient experience and ensure satisfaction</li></ul>Requirements:<ul><li>Fluency in Arabic and English</li><li>Minimum 1 year experience in Doctor-on-Demand services</li><li>Strong communication skills and ability to work under pressure</li><li>Full-time &ndash; 12-hour shifts</li></ul>Benefits:<ul><li>Salary to be determined after interview</li><li>Attractive incentives</li><li>Residency visa and flight ticket provided</li><li>One day off per week</li></ul>Job Type: Full-timeExperience:<ul><li>PRE: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Arabic Speaker Patient Relation Executive- Female

Kayla Medical & Aesthhetic Centre

We are looking to hire a medical receptionist with excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.To ensure success, medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.Medical Receptionist Responsibilities:<ul><li>Greet and attend to patients in person and over the phone.</li><li>Professionally assist doctors, staff, visitors, and patients.</li><li>Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.</li><li>Answer all phone calls in a professional and courteous manner.</li><li>Perform all duties within HIPAA regulations.</li><li>Maintain confidentiality of all doctor, staff, and patient information.</li><li>Schedule appointments between doctors and patients.</li><li>Liaise between medical departments with discretion and professionalism</li><li>Adhere to policy and procedures during all activates.</li><li>Assist with admissions/treatment as per agreed protocols.</li><li>Ensure that stock levels are adequate and orders are made timeously.</li><li>Communicate medical results to patients under clinical supervision.</li><li>Complete accurate documentation of patient visits.</li></ul>Medical Receptionist Requirements:<ul><li>Bachelors degree (advantageous).</li><li>Administration certification (essential).</li><li>2 years of experience at a healthcare facility in a medical receptionist role (essential).</li><li>Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).</li><li>Innovative thinker with strong conceptual and problem-solving skills.</li><li>Meticulous attention to detail with the ability to multi-task.</li><li>Strong organizational, administrative, and planning skills.</li><li>Ability to work under pressure and react effectively to emergency situations.</li><li>Ability to use discretion while working with sensitive information.</li><li>Excellent documentation, communication, and IT skills.</li><li>Passionate about healthcare excellence.</li></ul>Job Type: Full-timeExperience:<ul><li>medical field : 1 year (Required)</li></ul>Language:<ul><li>Hindi and English (Required)</li></ul>

Female medical receptionist

Dr ashok menon medical centre

Are you an organized and friendly professional with a passion for healthcare? Do you excel in providing exceptional customer service and possess excellent administrative skills?If so, we have an exciting opportunity for you!At Lifeline, we are dedicated to delivering top-notch medical care to our patients, and we believe that the first impression is crucial.We are currently seeking a talented and dynamic Front Office Executive to join our team and become an integral part of our patient-centred environment.Responsibilities:<ul><li>Greet patients and visitors warmly, providing a friendly and professional demeanour.</li><li>Register patients by collecting personal and medical information accurately.</li><li>Schedule appointments and maintain the clinic's appointment calendar efficiently.</li><li>Answer phone calls, respond to inquiries, and provide information or redirect calls as necessary.</li><li>Verify insurance information and assist patients with insurance-related queries.</li><li>Maintain patient records and ensure they are accurately updated in our electronic database.</li><li>Handle billing processes, including verifying insurance coverage and collecting payments.</li><li>Collaborate effectively with medical staff, assisting in various administrative tasks as needed.</li><li>Maintain cleanliness and organization of the front office area.</li></ul>Requirements:<ul><li>High school diploma or equivalent; additional qualifications in healthcare administration or related field is a plus.</li><li>Proven experience as a Front Office Executive or similar role, preferably in a medical setting.</li><li>Exceptional customer service skills and ability to remain calm and composed in challenging situations.</li><li>Strong organizational and multitasking abilities to handle various tasks simultaneously.</li><li>Excellent verbal and written communication skills.</li><li>Proficiency in using electronic medical record (EMR) systems and general computer skills.</li><li>Knowledge of medical terminology and insurance procedures is desirable.</li><li>Attention to detail and accuracy in data entry and record-keeping.</li><li>Ability to work effectively in a team-oriented environment.</li></ul>Join our dedicated team of healthcare professionals, and benefit from:<ul><li>Competitive salary and comprehensive benefits package.</li><li>Professional growth and development opportunities.</li><li>A supportive and collaborative work environment.</li><li>The chance to make a positive impact on the lives of our patients.</li></ul>If you are a motivated and compassionate individual who thrives in a fast-paced medical clinic, we want to hear from you!Take the next step in your career by applying for the Front Office Executive position at Lifeline Clinics today.To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in this role.We look forward to reviewing your application and potentially welcoming you to our team!Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthExperience:<ul><li>call centre agent: 2 years (Required)</li><li>healthcare: 3 years (Required)</li></ul>

Front Office Receptionist

Beverly Hills Specialist Hospital

Job Summary:The Patient Coordinator cum Sales Executive will be responsible for managing patient relations and sales activities within the Plastic Surgery department. This role involves ensuring a high level of patient satisfaction, coordinating patient care, and driving sales initiatives to promote the hospital's plastic surgery services.Key Responsibilities:Patient Coordination:<ul><li>Patient Management: Welcome patients and guide them through their treatment journey, from initial consultation to post-operative care.</li><li>Scheduling: Coordinate and schedule appointments, surgeries, and follow-up visits.</li><li>Patient Education: Provide patients with detailed information about procedures, pre-operative and post-operative care, and address any concerns or questions.</li><li>Documentation: Maintain accurate patient records, including medical history, treatment plans, and communication logs.</li><li>Liaison: Act as a liaison between patients, doctors, and other healthcare professionals to ensure seamless communication and care coordination.</li></ul>Sales and Marketing:<ul><li>Lead Generation: Identify and engage potential patients through various channels such as online inquiries, referrals, and marketing campaigns.</li><li>Consultations: Assist in initial patient consultations to discuss potential procedures, providing information and addressing any preliminary questions.</li><li>Sales Targets: Meet and exceed sales targets by promoting the hospital&rsquo;s plastic surgery services.</li><li>Marketing Strategies: Collaborate with the marketing team to develop and implement strategies to attract new patients.</li><li>Follow-ups: Conduct follow-ups with potential patients to convert inquiries into consultations and surgeries.</li></ul>Qualifications:<ul><li>Education: Bachelor's degree in Healthcare Management, Business Administration, Marketing, or a related field.</li><li>Experience: Minimum of 2-3 years of experience in patient coordination and sales, preferably within a plastic surgery or healthcare setting.</li><li>Skills:</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Sales-oriented mindset with a proven track record of meeting sales targets.</li><li>Knowledge of plastic surgery procedures and patient care.</li><li>Proficiency in using healthcare management software and CRM systems.</li></ul>Key Competencies:<ul><li>Customer Service: Demonstrate a patient-centric approach, ensuring a high level of patient satisfaction.</li><li>Sales Acumen: Ability to identify sales opportunities and convert leads into successful consultations and treatments.</li><li>Detail-Oriented: Ensure accuracy in scheduling, documentation, and communication.</li><li>Team Collaboration: Work effectively with medical staff, administrative personnel, and marketing teams.</li><li>Problem-Solving: Address and resolve patient concerns and issues promptly and effectively.</li></ul>Job Type: Full-timePay: From AED5,500.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Patient Coordinator cum Sales Executive: 1 year (Preferred)</li><li>aesthetic clinic: 1 year (Preferred)</li><li>healthcare: 1 year (Preferred)</li></ul>Language:<ul><li>arabic (Preferred)</li></ul>

Patient Coordinator cum Sales Executive

Explore 2426+ Patient services coordinator in Dubai this September. Find roles across top companies and apply now to boost your career.

2426 patient services coordinator jobs IN Dubai

Patient Coordinator

Patient Coordinator

Front Desk Receptionist

Arabic Speaker Patient Relation Executive- Female

Female medical receptionist

Front Office Receptionist

Patient Coordinator cum Sales Executive