operations manager

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human resources coordinator

people operations specialist

Foodics

People Operations & Admin Specialist Who Are We Who Are We We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. The Job in a Nutshell Hello all! We are hiring a People Operations & Admin Specialist to be part of the People & Culture team in the UAE. As a People Operations & Admin Specialist, you'll be the backbone of our employee experience and office operations in the UAE and remote locations. From onboarding and visa processing to vendor management, office operations, and event coordination, you'll ensure everything runs smoothly behind the scenes. You'll collaborate across teams, support international hiring via EOR platforms, organize engaging workplace events, and keep our Dubai office efficient, compliant, and welcoming - all while balancing multiple priorities with precision and care. What Will You Do <ul><li>Oversee the onboarding and offboarding process, including IT setup, documentation, and employee support for both UAE & Remote employees</li><li>Manage end-to-end visa processing for employees in Dubai and ensure compliance with work permit and residency laws</li><li>Serve as the primary point of contact between the company and our EOR vendors (Horizons)</li><li>Coordinate the onboarding, payroll setup, benefits enrollment, and offboarding of employees through EORs across multiple countries</li><li>Ensure accurate employment agreements and adherence to local labor regulations via EOR providers</li><li>Update and maintain accurate employee records in the HRIS system, ensuring confidentiality and compliance and manage compliance audits and regularly review employment documentation</li><li>Coordinate employee benefits, performance reviews, and employee engagement initiatives</li><li>Serve as the point of contact for employees with inquiries related to visas, travel, and office-related matters in the Dubai office</li><li>Assist employees for business travels in coordination with the KSA Admin. team, ensuring efficient and cost-effective arrangements with Travelperk / partner travel agencies and visa arrangements if necessary</li><li>Organize logistics for company events, conferences, and team-building activities, including venue booking, hotel arrangements, and catering coordination</li><li>Provide on-the-ground event support to ensure smooth execution of all logistics</li><li>Maintain inventory of office supplies, ensuring that employees have what they need for day-to-day operations</li><li>Manage relationships with suppliers for office supplies, ensuring quality products and timely deliveries</li><li>Coordinate with vendors for regular office maintenance, including cleaning, repairs, and IT equipment servicing</li><li>Oversee the renewal and negotiation of office tenancy contracts and manage related documents and deadlines</li><li>Monitor and maintain office space logistics, ensuring the office is organized and conducive to a productive work environment</li><li>Develop and maintain relationships with key suppliers and service providers to ensure competitive pricing and high-quality service delivery</li><li>Handle the procurement and delivery of office equipment, furniture, and supplies</li><li>Negotiate and manage contracts with vendors and service providers (e.g., cleaning services, maintenance companies, utilities)</li><li>Track expenses and maintain records for office-related purchases and contracts to ensure compliance with the budget </li></ul>What Are We Looking For <ul><li>Have 2-4 years of experience in administrative support, people operations, or office management, ideally in a fast-paced tech or IT environment</li><li>Are familiar with the visa processing requirements in Dubai and the UAE for work permits and residence visas</li><li>Have experience managing office vendors, suppliers, and coordinating maintenance services</li><li>Are skilled in travel coordination, booking flights, accommodations, and handling logistical details</li><li>Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously</li><li>Are highly organized, proactive, and able to manage multiple tasks and deadlines effectively</li><li>Have a strong attention to detail and are able to handle confidential information with discretion </li></ul>Preferred Qualifications: <ul><li>Knowledge of UAE labor laws and visa regulations</li><li>Hands-on experience working with EOR platforms is an advantage</li><li>Experience in managing office tenancy agreements and negotiating contracts</li><li>Familiarity with HRIS platforms (KayanHR) and travel booking systems (Travelperk)</li><li>Strong communication skills and the ability to work across different teams and departments </li></ul>What We Offer You We believe you will love working at Foodics! <ul><li>We offer highly competitive compensation packages, including bonuses and the potential for shares</li><li>Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually</li><li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment</li><li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry</li><li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company</li></ul></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Human Resources</li><li> Industries IT Services and IT Consulting</li></ul>Referrals increase your chances of interviewing at Foodics by 2xGet notified about new Human Resources Specialist jobs in Dubai, Dubai, United Arab Emirates.Dubai, Dubai, United Arab Emirates 8 hours agoDubai, Dubai, United Arab Emirates 12 hours ago HR Specialist - Process Excellence & Innovation Ajman Emirate, United Arab Emirates 1 week ago Franchise Hotel - Human Resources Coordinator We're unlocking community knowledge in a new way. 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People Operations & Admin Specialist

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
 
 
We&rsquo;re hiring a Temporary Associate &mdash; People Relations (12&ndash;18 month contract) to provide hands&#8209;on HR support for our JV brands (Berluti, Puig, Chaumet, Christian Louboutin, Elizabeth Arden). You&rsquo;ll manage day&#8209;to&#8209;day people operations for around 500 employees across frontline and back&#8209;office, coordinating closely with local HR teams and European brand HQs.
Key responsibilities<ul>
<li>
Manage full People Operations lifecycle: HR system updates, offer letters, onboarding, visa processing (LLC, Free Zone, JAFZA, Tecom), offboarding and associated documentation.</li>
<li>Administer attendance, leave, vacations and absenteeism tracking; prepare relevant KPI and turnover reports.</li>
<li>Lead work visa, labour contract renewals and coordination with PROs; schedule medicals and process labour cards, work permits and residency visas.</li>
<li>Support disciplinary processes and employee relations cases in collaboration with brand HR and People Relations leads.</li>
<li>Provide HR advisory to JV teams; escalate complex issues as needed.</li>
<li>Maintain and update employee records on HRMS and ensure compliance with policies and local labour/immigration legislation.</li>
<li>Handle insurance claims liaison, access card issuance/cancellation, welcome kits and other operational HR tasks.</li>
<li>Conduct regular mall/site visits and build strong relationships with JV teams and store/frontline colleagues.</li>
<li>Attend relevant projects and community activities as required.</li>
</ul>
What you&rsquo;ll need to succeed 
 
<ul><li>2&ndash;3 years&rsquo; experience in HR Operations or People Relations. Retail experience is a plus.</li>
<li>Strong knowledge of UAE Labour Law and hands-on experience with visa processing across Free Zone and LLC entities.</li>
<li>Comfortable interacting with European HQ stakeholders and cross-cultural teams.</li>
<li>Excellent communication skills in English (mandatory). French is highly preferred; Arabic is an advantage.</li>
<li>Warm, approachable, relationship-focused, with strong follow-through and stakeholder-management skills.</li>
<li>Degree in HR or related field preferred.</li>
</ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Associate - People Relations (Temporary Contract)

The Associate People Partner is responsible for the full execution of HR administrative activities, including requisition management, employee data maintenance, cost center alignment, and reporting support. The role also assists with non-critical employee relations matters and works closely with Group HR s Centers of Expertise to ensure operational alignment and HR excellence. Key Responsibilities: <ul> <li>Own and execute core HR administrative processes, including launching requisitions and managing internal transfer workflows.</li> <li>Coordinate and collaborate with Group HR s Centers of Expertise (e.g., People Experience, Rewards, etc.) to support cross-functional HR initiatives.</li> <li>Maintain accurate and up-to-date records of organization charts, payroll information, and cost center/budget allocations.</li> <li>Monitor and follow up on the completion of performance goals, workforce budgeting activities, and other key HR processes in collaboration with the People Partner or Director of People.</li> <li>Assist in consolidating and tracking People Strategy metrics in coordination with the People Analytics team.</li> <li>Act as a secondary point of contact for minor employee relations matters, escalating as needed under the guidance of the People Partner.</li> <li>Prepare and support the delivery of ad-hoc HR reports and dashboards, as requested by the People Partner or Director of People.</li> </ul> <ul> </ul>

Associate - People Partner, Fashion

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 This role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include:
 
 
 <ul>
 <li>
 Support end-to-end onboarding &ndash; Support the complete onboarding process, including the collection, verification, and filing of
 
 
 </li>
 </ul>
 required documents (passports, visas, educational certificates, etc.), while coordinating with IT, Payroll, and Procurement to ensure timely provisioning of laptops, system access, joining kits, IDs, and medical insurance.
 
 
 <ul>
 <li>
 Conduct pre-boarding welcome calls &ndash; Engage with new joiners before Day 1 to confirm documentation requirements, provide
 
 
 </li>
 </ul>
 clarity on joining formalities, and address initial queries to ensure a smooth and confident start.
 
 
 <ul>
 <li>
 Maintain data discipline &ndash; Ensure accuracy, completeness, and timeliness of data entries across onboarding trackers, HR
 
 
 </li>
 </ul>
 dashboards, and HRIS systems, enabling leadership and stakeholders to make informed decisions.
 
 
 <ul>
 <li>
 Coordinate government-related formalities &ndash; Partner with PROs to manage issuance of UAE labor contracts, work permits,
 
 
 </li>
 </ul>
 Emirates IDs, and medicals through MOHRE, ICP, and other relevant portals, ensuring compliance with statutory requirements.
 
 
 <ul>
 <li>
 Activate benefits seamlessly &ndash; Ensure new hires are enrolled into medical insurance, payroll, and other company benefit programs
 
 
 </li>
 </ul>
 promptly, minimizing delays and enhancing employee experience.
 
 
 Offboarding
 
 
 <ul>
 <li>
 Execute structured offboarding &ndash; Support the end-to-end exit process, including notice period compliance, collection of assets
 
 
 </li>
 </ul>
 (laptops, phones, IDs), and preparation of termination documentation while ensuring employees have a respectful and professional
 
 
 exit experience.
 
 
 <ul>
 <li>
 Coordinate with Payroll &ndash; Work closely with payroll to validate and process timely and accurate final settlements, including
 
 
 </li>
 </ul>
 end-of-service benefits (EOSB), leave encashments, and reimbursements, aligned with UAE labor law.
 
 
 <ul>
 <li>
 Ensure compliance on exits &ndash; Manage delisting of leavers from MOHRE, Immigration, and Insurance systems, as well as
 
 
 </li>
 </ul>
 deactivation from company databases, reducing compliance risks and safeguarding company records.
 
 
 
 General Duties
 
 
 
 <ul>
 <li>
 Respond to queries effectively &ndash; Serve as the first point of contact for HR operational queries, providing accurate policy-based
 
 
 </li>
 </ul>
 guidance to employees, managers, and external stakeholders while ensuring issues are resolved promptly.
 
 
 <ul>
 <li>
 Manage SIM card issuance &ndash; Coordinate the allocation, activation, and reconciliation of company SIM cards, ensuring proper
 
 
 </li>
 </ul>
 record-keeping and cost management.
 
 
 <ul>
 <li>
 Administer employee benefits &ndash; Oversee benefit management processes (medical insurance, allowances, wellness programs, etc.)
 
 
 </li>
 </ul>
 for all UAE employees, ensuring timely enrollment, renewals, and compliance.
 
 
 <ul>
 <li>
 Provide accurate payroll inputs &ndash; Ensure Payroll receives correct and timely information on new joiners, leavers, monthly bank
 
 
 </li>
 </ul>
 account details, and other compensation-related inputs to prevent delays or errors.
 
 
 <ul>
 <li>
 Organize and maintain records &ndash; Ensure all employee files (hardcopy and digital) are complete, compliant, and audit-ready, aligned
 
 
 </li>
 </ul>
 with UAE Mainland regulations and internal policies.
 
 
 <ul>
 <li>
 Prepare reports and dashboards &ndash; Develop and maintain reports on key HR operations metrics (onboarding, offboarding, compliance, volumes, turnaround times) to support decision-making and demonstrate operational effectiveness.
 </li>
 <li>
 Streamline recurring tasks &ndash; Review and simplify high-volume, repetitive HR processes (e.g., document collection, data entry, benefits enrollment) by recommending and implementing efficiency improvements.
 </li>
 <li>
 Support audits and inspections &ndash; Prepare and present accurate documentation during internal audits, external inspections, and government reviews to ensure compliance with company policies and UAE labor law.
 </li>
 <li>
 Drive automation and digitization &ndash; Contribute to HR system enhancements, automation initiatives, and digitization projects, ensuring operational processes are lean, error-free, and scalable.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications &amp; experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Human Resources, or related field.
 </li>
 <li>
 3&ndash;5 years of experience in People Operations/HR roles within the UAE Mainland.
 </li>
 <li>
 Solid understanding of MOHRE processes, UAE labor law, and compliance requirements.
 </li>
 <li>
 Experience handling high volumes of onboarding/offboarding transactions in a fast-paced environment.
 </li>
 <li>
 Proficiency in HR systems, MS Office, and Google Workspace
 
 
 </li>
 </ul>
 
 Skills And Attributes
 
 
 
 <ul>
 <li>
 High attention to detail and commitment to accuracy.
 </li>
 <li>
 Problem-solving mindset with a focus on process improvement.
 </li>
 <li>
 Ability to work under pressure while ensuring deadlines are met.
 </li>
 <li>
 Culturally aware and adaptable to a diverse workforce.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Join Our Vibrant Team at City Walk - Where Work Meets Innovation and Fun!
 
 
 
 <ul>
 <li>
 Cool Workspace: Our City Walk space is more than an office; it&rsquo;s a creative hub with an atrium, development areas, and lots of
 
 
 </li>
 </ul>
 greenery. It&rsquo;s designed to inspire.
 
 
 <ul>
 <li>
 Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
 </li>
 <li>
 Diverse &amp; Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone&rsquo;s welcome in our inclusive
 
 
 </li>
 </ul>
 environment.
 
 
 <ul>
 <li>
 Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
 </li>
 <li>
 Fun &amp; Community: Our company events, cultural outings, and sports activities aren&rsquo;t just fun; they&rsquo;re a way to bond with our amazing
 
 
 </li>
 </ul>
 team.
 
 
 <ul>
 <li>
 Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms and a rooftop with a view, we&rsquo;ve got perks that make every
 
 
 </li>
 </ul>
 day better.
 
 
 <ul>
 <li>
 Health &amp; Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.
 </li>
 </ul>
</div>

Associate People Operations

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
This role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include: 
1. Support end-to-end onboarding &ndash; Support the complete onboarding process, including the collection, verification, and filing of 
required documents (passports, visas, educational certificates, etc.), while coordinating with IT, Payroll, and Procurement to ensure timely provisioning of laptops, system access, joining kits, IDs, and medical insurance. 
2. Conduct pre-boarding welcome calls &ndash; Engage with new joiners before Day 1 to confirm documentation requirements, provide 
clarity on joining formalities, and address initial queries to ensure a smooth and confident start. 
3. Maintain data discipline &ndash; Ensure accuracy, completeness, and timeliness of data entries across onboarding trackers, HR 
dashboards, and HRIS systems, enabling leadership and stakeholders to make informed decisions. 
4. Coordinate government-related formalities &ndash; Partner with PROs to manage issuance of UAE labor contracts, work permits, 
Emirates IDs, and medicals through MOHRE, ICP, and other relevant portals, ensuring compliance with statutory requirements. 
5. Activate benefits seamlessly &ndash; Ensure new hires are enrolled into medical insurance, payroll, and other company benefit programs 
promptly, minimizing delays and enhancing employee experience. 
Offboarding 
6. Execute structured offboarding &ndash; Support the end-to-end exit process, including notice period compliance, collection of assets 
(laptops, phones, IDs), and preparation of termination documentation while ensuring employees have a respectful and professional 
exit experience. 
7. Coordinate with Payroll &ndash; Work closely with payroll to validate and process timely and accurate final settlements, including 
end-of-service benefits (EOSB), leave encashments, and reimbursements, aligned with UAE labor law. 
8. Ensure compliance on exits &ndash; Manage delisting of leavers from MOHRE, Immigration, and Insurance systems, as well as 
deactivation from company databases, reducing compliance risks and safeguarding company records. 
 
General Duties: 
9. Respond to queries effectively &ndash; Serve as the first point of contact for HR operational queries, providing accurate policy-based 
guidance to employees, managers, and external stakeholders while ensuring issues are resolved promptly. 
10. Manage SIM card issuance &ndash; Coordinate the allocation, activation, and reconciliation of company SIM cards, ensuring proper 
record-keeping and cost management. 
11. Administer employee benefits &ndash; Oversee benefit management processes (medical insurance, allowances, wellness programs, etc.) 
for all UAE employees, ensuring timely enrollment, renewals, and compliance. 
12. Provide accurate payroll inputs &ndash; Ensure Payroll receives correct and timely information on new joiners, leavers, monthly bank 
account details, and other compensation-related inputs to prevent delays or errors. 
13. Organize and maintain records &ndash; Ensure all employee files (hardcopy and digital) are complete, compliant, and audit-ready, aligned 
with UAE Mainland regulations and internal policies. 
14. Prepare reports and dashboards &ndash; Develop and maintain reports on key HR operations metrics (onboarding, offboarding, compliance, volumes, turnaround times) to support decision-making and demonstrate operational effectiveness. 
15. Streamline recurring tasks &ndash; Review and simplify high-volume, repetitive HR processes (e.g., document collection, data entry, benefits enrollment) by recommending and implementing efficiency improvements. 
16. Support audits and inspections &ndash; Prepare and present accurate documentation during internal audits, external inspections, and government reviews to ensure compliance with company policies and UAE labor law. 
17. Drive automation and digitization &ndash; Contribute to HR system enhancements, automation initiatives, and digitization projects, ensuring operational processes are lean, error-free, and scalable. 
Qualifications 
Qualifications &amp; experience: 
1. Bachelor&rsquo;s degree in Business, Human Resources, or related field. 
2. 3&ndash;5 years of experience in People Operations/HR roles within the UAE Mainland. 
3. Solid understanding of MOHRE processes, UAE labor law, and compliance requirements. 
4. Experience handling high volumes of onboarding/offboarding transactions in a fast-paced environment. 
5. Proficiency in HR systems, MS Office, and Google Workspace 
Skills and attributes: 
1. High attention to detail and commitment to accuracy. 
2. Problem-solving mindset with a focus on process improvement. 
3. Ability to work under pressure while ensuring deadlines are met. 
4. Culturally aware and adaptable to a diverse workforce. 
Additional Information<div> 
Join Our Vibrant Team at City Walk - Where Work Meets Innovation and Fun! 
<ul><li>Cool Workspace: Our City Walk space is more than an office; it&rsquo;s a creative hub with an atrium, development areas, and lots of</li></ul>
greenery. It&rsquo;s designed to inspire. 
<ul><li>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li>Diverse &amp; Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone&rsquo;s welcome in our inclusive</li></ul>
environment. 
<ul><li>Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li>Fun &amp; Community: Our company events, cultural outings, and sports activities aren&rsquo;t just fun; they&rsquo;re a way to bond with our amazing</li></ul>
team. 
<ul><li>Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms and a rooftop with a view, we&rsquo;ve got perks that make every</li></ul>
day better. 
<ul><li>Health &amp; Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul></div></div>

<div>VAS Specialist-Chinese Speaking 
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning,- DHL Global Forwarding has an opening for a VAS Specialist-Chinese Speaking in Dubai, United Arab Emirates.
Join us in connecting people and improving lives! 
In this VAS Specialist &ndash; Chinese Speaking position
<ul><li>Coordinate customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities</li>
<li>Coach and guide the team for execution of day-to-day tasks and activities and meet work schedules and targets</li>
<li>Conduct research, identify and get permits, licenses, certificates and authorizations required for customs clearance</li>
<li>Monitor preparation of customs declarations and other required documents describing goods and materials being shipped</li>
<li>Process, handle and distribute all required export/ import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures</li>
<li>Review shipped items and shipping validity dates as well as debits and duties / tariffs at government institutions</li>
<li>Arrange pickup, finalize booking and perform booking optimization</li>
<li>Update self on shipment status in the export/ import area and during transport, and take actions for resolution of incidents</li>
<li>Meet customer requirements, take corrective actions in case of deviations from customer requirements</li>
<li>Maintain high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/ export control legislation</li>
<li>Work with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance</li>
<li>Highlight issues and opportunities, and execute better practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs</li>
<li>Advice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics</li>
</ul>Stakeholders
<ul><li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li>
<li>Regular contact with other specialist departments</li>
<li>Cooperate with 3rd parties e.g. external service providers</li>
</ul>Management responsibility
<ul><li>Supervise non professional employees</li>
</ul>Now, here is what we need from you! 
<div><div><div><div>Education Level 
</div></div> 
<div><div><ul><li>Bachelors Degree</li></ul> 
</div></div> 
<div><div><ul><li>Proficiency with Chinese language</li></ul></div> 
</div> 
 
<div></div><div><div>Experience Level 
</div></div> 
<div><div><ul><li>more than 2 years</li></ul>
</div></div> 
</div></div>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

VAS Specialist - Chinese Speaking

Choose UAE

<div>
 
 
 Operations &amp; Client Relations Specialist
 
 
 
 
 
 
 
 Choose UAE &ndash; Operations &amp; Customer Service Team
 
 
 
 We are looking for an
 
 Operations &amp; Client Relations Specialist
 
 to join our growing Operations team at
 
 Choose UAE
 
 .
 
 
 
 
 
 This pivotal role is central to our business setup services&mdash;covering everything an entrepreneur needs, from
 
 company formation and visas to banking applications, PRO tasks, and beyond
 
 . You will act as the bridge between our clients, internal team, vendors, and government jurisdictions, ensuring a seamless and professional experience throughout the business setup journey.
 
 
 
 
 
 
 Key Pre-Requisites:
 
 
 <ul>
 <li>
 Prior experience in
 
 hospitality, business services, or customer service
 
 roles.
 </li>
 <li>
 Background in
 
 office administration
 
 or
 
 operations support
 
 .
 </li>
 <li>
 Basic knowledge of
 
 project management
 
 is a plus.
 </li>
 <li>
 
 Immediate or short-notice availability
 
 .
 </li>
 <li>
 Completion of our
 
 application form
 
 .
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Primary Liaison
 
 : Serve as the first point of contact for both clients and internal team members throughout the setup lifecycle&mdash;from sales handover to successful completion.
 </li>
 <li>
 
 End-to-End Business Setup
 
 : Manage and coordinate services such as
 
 company formation, visa applications, Emirates ID, medical testing, banking applications, PRO services, and other jurisdiction requirements
 
 .
 </li>
 <li>
 
 Client &amp; Team Coordination
 
 : Ensure smooth communication between clients, vendors, and jurisdictions while supporting internal teams with updates and progress tracking.
 </li>
 <li>
 
 Customer Success
 
 : Maintain high customer satisfaction by addressing queries promptly, resolving issues professionally, and guiding clients step-by-step through the process.
 </li>
 <li>
 
 Vendor &amp; Jurisdiction Management
 
 : Work directly with free zones, mainland authorities, banks, and other partners to deliver on service requirements efficiently.
 </li>
 <li>
 
 Process Innovation
 
 : Suggest and implement improvements in workflows and service delivery to enhance efficiency, compliance, and client experience.
 </li>
 <li>
 
 Feedback &amp; Improvement
 
 : Establish feedback loops with clients and internal teams to strengthen our service quality and ensure proactive issue resolution.
 </li>
 </ul>
 
 
 
 
 
 We Value:
 
 
 <ul>
 <li>
 
 Integrity &amp; humility
 
 in every interaction.
 </li>
 <li>
 A
 
 collaborative, team-player mindset
 
 .
 </li>
 <li>
 Strong
 
 multitasking ability
 
 and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Why Join Choose UAE:
 
 
 <ul>
 <li>
 
 Dynamic Operations Environment
 
 : Engage in the full spectrum of business setup services in the UAE&mdash;ideal for those who thrive in hands-on operational roles.
 </li>
 <li>
 
 Impactful Role
 
 : Directly influence the success of our clients&rsquo; businesses by ensuring smooth and compliant service delivery.
 </li>
 <li>
 
 Commitment to Growth
 
 : Benefit from professional training, merit-based promotions, and ongoing learning, including free Masterclass sessions.
 </li>
 <li>
 
 Startup Culture
 
 : Be part of a vibrant, agile team that values innovation, collaboration, and customer-first service.
 </li>
 <li>
 
 Work-Life Balance
 
 : A supportive workplace that emphasizes fairness and mental well-being.
 </li>
 </ul>
 
 
 
 
 
 Not the Best Fit If:
 
 
 <ul>
 <li>
 You prefer
 
 traditional corporate roles
 
 with rigid structures and limited scope.
 </li>
 <li>
 You are
 
 uncomfortable with frequent client interaction
 
 , calls, and follow-ups.
 </li>
 <li>
 You lack strong
 
 people skills
 
 and the ability to handle diverse client needs.
 </li>
 </ul>
 
 
 
 
 At
 
 Choose UAE
 
 , you&rsquo;ll play a central role in helping entrepreneurs establish and grow their businesses in the UAE. This role is tailor-made for those who are passionate about
 
 operations, client success, and delivering end-to-end business setup solutions
 
 .
 
</div>

Operations and Client Relations Executive

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