project manager

operations manager

product manager

senior project manager

production manager

performance improvement manager

Commercial Bank of Dubai

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile. Principal Accountabilities The role is to ensure effective control assurance of the 1st line of defense and drive performance improvement across the operations function in terms of reducing cost-to-serve, turnaround times and proactively identifying resilience gaps. The role holder will be tasked with designing, developing, and implementing control assurance and control improvement across the COO function. This role is based within the COO function encompassing the functional areas of IT, Operations, Transformation, and Support services The COO function aims to become a best-in-class operating function in the bank and this role plays a crucial part in enabling that purpose; the role is both inward looking (within the COO function) and outward looking (delivering performance improvement for other CBD stakeholders). Responsibility for the design and the implementation of performance improvements and controls across the Operations function This includes but is not limited to the below: Identify relevant control processes and frameworks and recommend improvements in business processes and controls. Implementing controls and frameworks following the methodology and strategy set by the Head of Resilience and Performance Improvement Testing the controls over the 1st line of defense activities within the units that make up the COO function Executes against a pre-arranged review plan to evaluate both: impacted units for performance improvement and to evaluate the design/effectiveness of key controls within the COO function Identify key areas of concern or risk and support the development of specific programs that will address the primary requirements of resilience and performance improvements Ensure document policies and procedures (e.g. SOPs) remain current and are aligned to the processes taking place Identifying key areas of performance improvement to reduce their cost of unit processing, improve their turn-around-time, and/or enhance productivity Implement performance improvement initiatives in conjunction with stakeholders and track results to ensure sustainable results Review regulatory impact on controls and implement changes as necessary Ensure controls are regularly review and the effectiveness tested Sufficiently document resilience testing details and results Monitor and analyse KRIs and operational metrics Maintain performance tracking and control databases Assist in the timeline remediation of issues, including internal/external audit observations and regulatory findings. Undertake special projects as assigned Exhibit solid time management to complete reviews scheduled in a timely manner Conduct annual operating performance risk assessments to ensure that department performance is aligned to stakeholder expectations Execute on a compliance risk &amp; control testing plan; including all remediation

Manager, Operational Resilience

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.Principal Accountabilities The role is to ensure effective control assurance of the 1st line of defense and drive performance improvement across the operations function in terms of reducing cost-to-serve, turnaround times and proactively identifying resilience gaps. The role holder will be tasked with designing, developing, and implementing control assurance and control improvement across the COO function. This role is based within the COO function encompassing the functional areas of IT, Operations, Transformation, and Support services The COO function aims to become a best-in-class operating function in the bank and this role plays a crucial part in enabling that purpose; the role is both inward looking (within the COO function) and outward looking (delivering performance improvement for other CBD stakeholders).Responsibility for the design and the implementation of performance improvements and controls across the Operations functionThis includes but is not limited to the below: Identify relevant control processes and frameworks and recommend improvements in business processes and controls. Implementing controls and frameworks following the methodology and strategy set by the Head of Resilience and Performance Improvement Testing the controls over the 1st line of defense activities within the units that make up the COO function Executes against a pre-arranged review plan to evaluate both: impacted units for performance improvement and to evaluate the design/effectiveness of key controls within the COO function Identify key areas of concern or risk and support the development of specific programs that will address the primary requirements of resilience and performance improvements Ensure document policies and procedures (e.g. SOPs) remain current and are aligned to the processes taking place Identifying key areas of performance improvement to reduce their cost of unit processing, improve their turn-around-time, and/or enhance productivity Implement performance improvement initiatives in conjunction with stakeholders and track results to ensure sustainable results Review regulatory impact on controls and implement changes as necessary Ensure controls are regularly review and the effectiveness tested Sufficiently document resilience testing details and results Monitor and analyse KRIs and operational metrics Maintain performance tracking and control databases Assist in the timeline remediation of issues, including internal/external audit observations and regulatory findings. Undertake special projects as assigned Exhibit solid time management to complete reviews scheduled in a timely manner Conduct annual operating performance risk assessments to ensure that department performance is aligned to stakeholder expectations Execute on a compliance risk & control testing plan; including all remediationIdentify and escalate management self-identified-issues in a timely manner Requirements Skills and Experience Minimum of a bachelor's degree Background in Banking, risk management and / or internal audit; Audit, Risk or Compliance professional designation preferred Ability to understand and identify key risks and controls that require testing within processes Analytical and review skills with the ability to draw the correct conclusions from reviews Time management and organization skills with the ability to prioritize and multi-task Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business/function Ability to work professionally with various levels of staff and management; strong teamwork Excellent written & oral communication and presentation skills including the ability to deliver clear and accurate messages to management Sound judgment, keen sense of urgency and initiative, and high level of professional and personal integrity Good team player, with strong interpersonal skills A skilled communicator with the ability to communicate complex issues in a simple, yet impactful manner Curious and innovative, balanced with a dose of action-oriented pragmatism Logical thinker, with strong business planning and strategic thinking skills<img src="https://www.jobg8.com/Tracking.aspx?JwjScu8ixlKrkxp4VC0%2brE4Kssmfcc8mu" width="0" height="0" />

Binghatti Holding Limited

Job Title: Senior Specialist &ndash; Performance ManagementDepartment: Human ResourcesJob Summary:The Senior Specialist &ndash; Performance Management will play a key role in designing, implementing, and managing performance management processes to drive employee engagement, productivity, and organizational effectiveness. This role will collaborate with business leaders and HR partners to ensure alignment with company goals and foster a culture of continuous feedback and development.Key Responsibilities:<ul><li>Lead and manage the end-to-end performance management cycle, including goal setting, mid-year reviews, and annual appraisals.</li><li>Collaborate with line managers and HR Business Partners to ensure consistent application of performance management policies and practices.</li><li>Provide guidance and coaching to managers and employees on performance evaluation techniques, feedback delivery, and development planning.</li><li>Analyze performance data to identify trends, risks, and opportunities for improvement and share insights with leadership.</li><li>Support the design and rollout of performance-related programs such as talent reviews, calibration sessions, and recognition initiatives.</li><li>Drive continuous improvement of performance management tools, systems, and processes to enhance efficiency and user experience.</li><li>Ensure compliance with company policies and employment legislation related to performance management.</li><li>Partner with Learning &amp; Development teams to integrate performance outcomes with employee development plans.</li><li>Manage communications related to performance management and lead training sessions as needed.</li><li>Support change management initiatives related to performance management enhancements.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field. Master&rsquo;s degree is a plus.</li><li>Strong knowledge of performance management frameworks and best practices.</li><li>Excellent interpersonal, coaching, and communication skills.</li><li>Ability to influence and build relationships with stakeholders at all levels.</li><li>Proficient in HRIS and performance management software/tools.</li><li>Strong analytical skills with the ability to interpret data and provide actionable insights.</li></ul>Competencies:<ul><li>Strategic thinking and problem-solving</li><li>Results orientation</li><li>Collaboration and teamwork</li><li>Confidentiality and integrity</li><li>Adaptability and continuous learning</li></ul>Job Type: Full-time

Senior Specialist - Performance Management

Digital People London

As the Digital Performance Manager you will have solid understanding of PPC, Display and paid social campaigns (Facebook, You tube). People and client management experience (ideally European focused) is very important. You must have proven experience of guiding clients clearly through the myriad of details of paid media campaigns. Excellent knowledge of excel, programmatic advancements and understanding the clear execution of campaigns is crucial. You will currently be based in the UAE or looking to relocation to the region. This is a non-Arabic speaking position.
You will have two-three direct reports all of whom work across various verticals ranging from retail, to automotive, finance and travel. It s essential you are passionate about digital marketing and how it affects the way people research and purchase goods. You will own responsibility for your clients performance and commercial value so a strategic planning approach is crucial. Optimising client accounts for best performance using standard PPC, programmatic display and paid social such as improving bid strategy, testing creative campaigns and overall scheduling.
This agency offers some of the most rewarding roles within the Dubai regions, its pitch to win ratio is second to none and new client wins have resulted in an upsurge in hiring new talent from the UAE and abroad. This is a unique chance to join a rapidly growing performance team which takes emerging channels extremely seriously within the local market.
 We will be guiding you through the entire process, from ensuring you know about local digital developments, to helping you with the visa process. Before applying please ensure you have seriously consider this move. 

<div></div>

Performance Manager

Dentsu aegis network

Key Responsibilities<ul><li>Assist in campaign planning, execution, and day-to-day optimization across multiple platforms.</li><li>Translate high-level business objectives into tactical campaign actions.</li><li>Monitor account performance, track KPIs, and proactively recommend optimizations.</li><li>Collaborate with cross-functional teams including social, search, and data feed specialists.</li><li>Ensure reporting is accurate, timely, and actionable for both clients and internal teams.</li><li>Contribute to quarterly business reviews and performance insights presentations.</li><li>Stay updated on industry trends and emerging tools in e-commerce and performance marketing.</li></ul>

Vista Global

<div>Job Profile:
<div>
The Performance Manager plays a critical role in driving a high-performance culture within the Fleet Sales Executive team. As the direct line manager for Sales Executives, the Performance Manager is responsible for enhancing individual and team effectiveness, supporting revenue delivery, and aligning performance with regional and global business objectives. 
 
This role reports to the Vice President of Fleet Sales and works in close partnership with the Learning &amp; Development (L&amp;D) team to implement structured onboarding, training, and coaching initiatives. It offers a unique opportunity to shape the development and performance of a growing global sales team.</div>
Your Responsibilities:
<ul><li>Strategic Alignment: Partner with the Vice President to align Sales Executives&rsquo; goals with global and regional sales strategies, ensuring objectives are meaningful and revenue-focused.</li><li>
Line Management: Act as the direct line manager for Sales Executives, with full responsibility for their performance management, development planning, and engagement.</li><li>
Coaching &amp; Development: Deliver targeted coaching and mentorship to support continuous improvement in sales effectiveness and capability development.</li><li>
Performance Management: Monitor performance against defined KPIs and revenue targets. Drive accountability and intervene early where improvement is required, including the design and execution of Performance Improvement Plans (PIPs).</li><li>
Collaboration with L&amp;D: Partner with the Learning &amp; Development team to co-create and deliver structured onboarding, product training, and professional development programs aligned with business needs.</li><li>
Data Monitoring &amp; Analysis: Use sales data and performance dashboards to identify trends, track outcomes, and recommend targeted actions. Share insights with leadership and ensure decisions are informed by clear, actionable metrics.</li><li>
Performance Reviews: Lead structured 1:1s, mid-year, and end-of-year performance reviews for Sales Executives, ensuring a balanced focus on development and delivery.</li><li>
Onboarding &amp; Enablement: Lead onboarding for new Sales Executives, ensuring they are equipped with the tools, knowledge, and process understanding required for success.</li><li>
Operational Excellence: Identify operational friction or gaps in sales execution. Propose and implement solutions in collaboration with internal teams to optimize workflow and productivity.</li></ul>
Required Skills, Qualifications, and Experience:
<ul><li>Demonstrated experience line-managing sales professionals, including coaching, development planning, and performance management.</li><li>
Strong analytical mindset with the ability to translate performance data into coaching actions and strategic priorities.</li><li>
Experience designing and delivering PIPs and formal performance reviews.</li><li>
Skilled in motivating and leading individuals within a high-performance, target-driven environment.</li><li>
Proven ability to build credibility quickly and influence across functions.</li><li>
Effective cross-functional collaboration, particularly with Sales Leadership, L&amp;D, Planning, and Operations.</li><li>
Proficiency in CRM systems and sales reporting tools (e.g., Salesforce, Power BI).</li><li>
Organized, proactive, and clear communicator.</li></ul></div>

Performance Manager, Fleet Sales

Al Ghurair

<div>
 
 Job Description
 
 
 
 Enterprise Excellence is a centralized function in AGI. The function is responsible to drive the transformation of operating models and change management across AGI Business Units and Corporate functions, with a view to achieve the Group's strategic goals. The function partners with AGI Business Units and Corporate functions to help the CEOs, and Heads achieve their objectives by delivering initiatives focused on improving business performance. This role assists both manager and senior managers deliver target operating model, customer experience programs, innovation programs and transformation projects across AGI to drive business value.
 
 
 
 Strategic
 
 
 
 
 RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Support as a business analyst for the execution of transformation projects with quantified revenue impact as well as material operational improvements in line with the overall strategic initiatives of AGI
 </li>
 <li>
 Engage with different business and department heads and help them achieve their business improvement and performance targets
 </li>
 <li>
 Closely work with Manager &amp; Sr. Manager Enterprise Excellence to successfully deliver Lean, six sigma deployment, projects &amp; initiatives aimed at enhancing business efficiency and improving customer experience &amp; innovation programs.
 
 
 </li>
 </ul>
 
 Operational
 
 
 
 <ul>
 <li>
 Support in delivering operating model transformation programs at the assigned Business unit or corporate function.
 </li>
 <li>
 These programs will include a next generation operating model design and implementation covering:.
 </li>
 <li>
 Voice of Customer, Process Efficiency &amp; People Effectiveness.
 </li>
 <li>
 Business Performance Improvement.
 </li>
 <li>
 Performance Management Structures.
 </li>
 <li>
 Improvement Mindset.
 </li>
 <li>
 Jointly work with Manager EE and stakeholders to identify quality business solutions and deliver initiatives within agreed timelines and as per the agreed AGI framework.
 </li>
 <li>
 Map existing processes and get an understanding of as is operating models, customer feedback, customer journeys, etc. to identify gaps and improvement opportunities.
 </li>
 <li>
 Gather and analyse data and conduct deep diagnostic to provide data driven insights for all aspects of deployment.
 </li>
 <li>
 Participate in problem solving with business teams to identify opportunities for improvement and capture clear benefits and deliverables for the change initiatives.
 </li>
 <li>
 Develop to be state processes and operating model recommendations along with the Manager, EE.
 </li>
 <li>
 Co-ordinate the acquisition and analysis of the data to identify business issues and opportunities.
 </li>
 <li>
 Typically manage business analysis activities for single projects or components of larger projects that are multi-discipline.
 </li>
 <li>
 Coach line staff during implementation of EE toolkit and continuous improvement transformation on performance management meetings as well as general feedback and coaching topics.
 
 
 </li>
 </ul>
 
 People Management
 
 
 
 <ul>
 <li>
 Take lead role in managing relationships with front line managers and front-line staff or team leaders.
 </li>
 <li>
 Work closely with ground staff and lead the implementation of project findings.
 </li>
 <li>
 Participate in employee engagement related initiatives and action planning.
 </li>
 <li>
 Participate in training and coaching sessions with the aim of developing skills of the change agents.
 
 
 </li>
 </ul>
 
 Product/Process Improvement
 
 
 
 <ul>
 <li>
 Play a key role in the Diagnostic phase of the projects (analysis of business performance results, mapping existing processes, operating model maturity analysis, costs analysis, customer feedback, and any other business data to confirm the business opportunity and build the business case).
 </li>
 <li>
 Support in Design phase of the projects (operating model, business process redesign against leading benchmarks, or operating model maturity targets).
 </li>
 <li>
 Identify opportunities for Simplification, Elimination, Migration, Consolidation, Automation within processes.
 </li>
 <li>
 Identify opportunities for FTR (first time right).
 </li>
 <li>
 Assist in developing implementation (of the 'To Be' process by ensuring business ownership, alignment of internal stakeholders and agreement on the new models).
 </li>
 <li>
 Follow implementation plans by leveraging internal capabilities and track to closure.
 </li>
 <li>
 Measure impact of the change and track realization of the identified benefits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 Education &amp; Certifications:
 
 
 
 
 <ul>
 <li>
 PREFERRED: Certification in Change Management, Agile, Digital Transformation
 </li>
 <li>
 MINIMUM: Undergraduate bachelor 's degree in Engineering, Business or Science .PMP and Lean Six Sigma certification (or equivalents).
 
 
 </li>
 </ul>
 
 Knowledge &amp; Skill
 
 
 
 <ul>
 <li>
 Experience in Lean, Six Sigma and Change Management.
 </li>
 <li>
 Demonstrated experience in working in at least one transformational project within a Service Operations environment.
 </li>
 <li>
 Excellent problem-solving skills and the ability to grasp and communicate complex ideas clearly.
 </li>
 <li>
 Business Analysis, and process mapping ability.
 </li>
 <li>
 Excellent data analysis skills.
 </li>
 <li>
 Excellent knowledge of MS office suite, including making MS Powerpoint presentations and advanced MS excel skills.
 </li>
 <li>
 Strong inter-personal and relationship skills, adept at influencing and managing a wide range of stakeholders .
 </li>
 <li>
 Creative thinker with deep problem-solving skills and clear vision &amp; direction of change management.
 </li>
 <li>
 Good oral and written communication and presentation skills.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 PREFERRED: Any expreience working on digital transfromation projects will be a plus.
 
 
 MINIMUM: 2+ years hands-on experience in a Change Programs, Project Management, and Business Analysis- 2+ years of experience working on Ops Excellence/Lean/Six Sigma projects.
</div>

Analyst - Enterprise Excellence

Explore 6999+ Performance improvement manager in Dubai this October. Find roles across top companies and apply now to boost your career.

6999 performance improvement manager jobs IN Dubai

Manager, Operational Resilience

Manager, Operational Resilience

Senior Specialist - Performance Management

Performance Manager

Performance Manager

Performance Manager, Fleet Sales

Analyst - Enterprise Excellence