principal consultant - itsm/bcms Jobs in Islamabad

principal consultant - itsm/bcms

sr. specialist technical project manager Jobs in Islamabad

sr. specialist technical project manager

deputy bms controls manager Jobs in Islamabad

deputy bms controls manager

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microsoft dynamics business central technical developer Jobs in Islamabad

microsoft dynamics business central technical developer

principal consultant itsm bcms

Inbox Business Technologies

<div>We at Inbox Business Technologies, are seeking a Principal Consultant &ndash; ITSM/BCMS, who will be responsible for leading IT Service Management consulting engagements and driving end-to-end ITSM implementation projects for clients across various industries. This role involves managing a team of consultants, delivering high-quality ITSM advisory services, and ensuring alignment with ISO 20000 and ITIL best practices. The ideal candidate will bring extensive implementation experience, strong leadership capabilities, and deep expertise in ITSM frameworks and tools. Also, additionally, having a sound knowledge of ISO 22301 BCMS along with DevSecOps experience would be welcomed.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Lead and manage ITSM implementation and transformation projects, ensuring project delivery within scope, time, and quality expectations.</li>
<li>Oversee development and enhancement of ITSM processes aligned with ISO 20000 and ITIL frameworks.</li>
<li>Provide strategic guidance to clients on IT service governance, service delivery optimization, and continuous improvement initiatives.</li>
<li>Manage and mentor a team of ITSM consultants, enabling skills development and performance excellence.</li>
<li>Conduct gap assessments, maturity evaluations, and process design workshops with client stakeholders.</li>
<li>Support presales activities including proposal development, solution presentations, and effort estimation.</li>
<li>Collaborate with cross-functional teams to ensure seamless integration with IT operations and governance functions.</li>
<li>Ensure compliance and maintain documentation throughout the lifecycle of ITSM engagements.</li>
<li>Stay updated on industry trends and advancements in ITSM tools (e.g., Jira, ServiceNow, BMC Remedy, Managed Engine etc.), frameworks, and standards.</li>
</ul>
Requirements<ul>
<li>
Master&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or IT-related field.</li>
<li>ITIL Expert/Managing Professional.</li>
<li>ISO 20000 Lead Implementer / Lead Auditor.</li>
<li>8 &ndash; 10 years of experience in ITSM consulting or related roles.</li>
<li>In-depth knowledge of ITIL, ISO 20000, and other relevant frameworks/regulations.</li>
<li>Practical experience in ISO 20000 implementation.</li>
<li>Familiarity with other IT standards/frameworks such as ISO 27001, ISO 22301, DevSecOps and COBIT, NIST, NCA, SAMA would be an added advantage.</li>
<li>Excellent leadership, problem-solving, and decision-making skills.</li>
<li>Proven ability to manage multiple projects and clients simultaneously.</li>
<li>Experience in conducting internal and external audits related to ITSM would be an added advantage.</li>
<li>Strong stakeholder engagement, report writing, and project management skills.</li></ul></div>

Principal Consultant - ITSM/BCMS

<div>
 We at Inbox Business Technologies, are seeking a Principal Consultant - ITSM/BCMS, who will be responsible for leading IT Service Management consulting engagements and driving end-to-end ITSM implementation projects for clients across various industries. This role involves managing a team of consultants, delivering high-quality ITSM advisory services, and ensuring alignment with ISO 20000 and ITIL best practices. The ideal candidate will bring extensive implementation experience, strong leadership capabilities, and deep expertise in ITSM frameworks and tools. Also, additionally, having a sound knowledge of ISO 22301 BCMS along with DevSecOps experience would be welcomed.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage ITSM implementation and transformation projects, ensuring project delivery within scope, time, and quality expectations
 </li>
 <li>
 Oversee development and enhancement of ITSM processes aligned with ISO 20000 and ITIL frameworks
 </li>
 <li>
 Provide strategic guidance to clients on IT service governance, service delivery optimization, and continuous improvement initiatives
 </li>
 <li>
 Manage and mentor a team of ITSM consultants, enabling skills development and performance excellence
 </li>
 <li>
 Conduct gap assessments, maturity evaluations, and process design workshops with client stakeholders
 </li>
 <li>
 Support presales activities including proposal development, solution presentations, and effort estimation
 </li>
 <li>
 Collaborate with cross-functional teams to ensure seamless integration with IT operations and governance functions
 </li>
 <li>
 Ensure compliance and maintain documentation throughout the lifecycle of ITSM engagements
 </li>
 <li>
 Stay updated on industry trends and advancements in ITSM tools (e.g., Jira, ServiceNow, BMC Remedy, Managed Engine etc.), frameworks, and standards
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Master's or Bachelor's degree in Information Technology, Computer Science, or IT-related field
 </li>
 <li>
 ITIL Expert/Managing Professional
 </li>
 <li>
 ISO 20000 Lead Implementer / Lead Auditor
 </li>
 <li>
 8 - 10 years of experience in ITSM consulting or related roles
 </li>
 <li>
 In-depth knowledge of ITIL, ISO 20000, and other relevant frameworks/regulations
 </li>
 <li>
 Practical experience in ISO 20000 implementation
 </li>
 <li>
 Familiarity with other IT standards/frameworks such as ISO 27001, ISO 22301, DevSecOps and COBIT, NIST, NCA, SAMA would be an added advantage
 </li>
 <li>
 Excellent leadership, problem-solving, and decision-making skills
 </li>
 <li>
 Proven ability to manage multiple projects and clients simultaneously
 </li>
 <li>
 Experience in conducting internal and external audits related to ITSM would be an added advantage
 </li>
 <li>
 Strong stakeholder engagement, report writing, and project management skills
 </li>
 </ul>
</div>

Confiz

<div>We&rsquo;re looking for a skilled professional to design, develop, and maintain APIs and integration services using WSO2 MI and API Manager. You&rsquo;ll implement secure, reusable, and high-performance solutions while working closely with QA and DevOps teams to ensure smooth deployments.
Key Responsibilities:
<ul><li>Develop, configure, and maintain APIs, mediation flows, and services using WSO2 MI and API Manager.</li>
<li>Implement integration use cases for internal and external systems.</li>
<li>Apply best practices for security, performance tuning, and error handling.</li>
<li>Ensure reusable and standardized integration components.</li>
<li>Collaborate with QA and DevOps to deliver high-quality deployments.</li>
</ul>
Requirements:
<ul><li>2&ndash;5 years of experience with WSO2 MI/EI and API Manager.</li>
<li>Strong skills in REST, SOAP, XML, JSON, and integration patterns.</li>
<li>Familiarity with OAuth2, JWT, SAML, and API security best practices.</li>
<li>Experience in CI/CD and Git-based workflows.</li>
<li>Problem-solving and debugging skills.</li>
</ul>
We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</div>

WSO2- Developers / Integration Engineers

<div>
 We are seeking a motivated WSO2 &amp; Integration Engineer to join our team. In this role, you will be responsible for the configuration, management, and operational support of our multi-product WSO2 ecosystem, including API Manager, Micro Integrator (MI), Enterprise Integrator (EI), and Identity Server, along with associated technologies like Kafka.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Management, configuration, and operational support of WSO2 products (API Manager, MI, EI, Identity Server) across development, test and production environments.
 </li>
 <li>
 Maintain and configure integrations between WSO2 platforms and Kafka.
 </li>
 <li>
 Development and maintenance of business and operational monitoring dashboards and alerts using tools like ELK Stack/Grafana/Prometheus.
 </li>
 <li>
 Configure log aggregation and analysis processes to ensure system health.
 </li>
 <li>
 Build and monitor Kafka-specific metrics (topic lag, consumer groups, broker health
 </li>
 <li>
 Troubleshoot platform issues, including performance bottlenecks, timeouts, and memory leaks.
 </li>
 <li>
 Implementing industry best practices for performance tuning and system stability under supervision.
 </li>
 <li>
 Participate in shift-based production support and incident management, contributing to root cause analysis.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3+ years of hands-on experience with WSO2 platform administration (API Manager, MI, or EI).
 </li>
 <li>
 Sound understanding of Linux operating systems and containerization (e.g., Docker).
 </li>
 <li>
 Knowledge of Kafka and its core concepts.
 </li>
 <li>
 Familiarity with Java and basic performance troubleshooting (e.g., analyzing thread dumps, heap dumps).
 </li>
 <li>
 Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
 </li>
 <li>
 Excellent problem-solving and analytical skills.
 </li>
 <li>
 Bachelor&rsquo;s degree (4 yrs) in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Relevant WSO2 or other technology certifications
 
 
 </li>
 </ul>
 We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
 
 
 What makes Confiz stand out is our focus on processes and culture. Confiz is
 
 ISO 9001:2015
 
 (QMS),
 
 ISO 27001:2022
 
 (ISMS),
 
 ISO 20000-1:2018
 
 (ITSM),
 
 ISO 14001:2015
 
 (EMS),
 
 ISO 45001:2018
 
 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
 
 
 People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
 
 
 To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/
</div>

WSO2- Integration Administrator

<div>We are seeking a motivated WSO2 &amp; Integration Engineer to join our team. In this role, you will be responsible for the configuration, management, and operational support of our multi-product WSO2 ecosystem, including API Manager, Micro Integrator (MI), Enterprise Integrator (EI), and Identity Server, along with associated technologies like Kafka.
Key Responsibilities
<ul><li>Management, configuration, and operational support of WSO2 products (API Manager, MI, EI, Identity Server) across development, test and production environments.</li>
<li>Maintain and configure integrations between WSO2 platforms and Kafka.</li>
<li>Development and maintenance of business and operational monitoring dashboards and alerts using tools like ELK Stack/Grafana/Prometheus.</li>
<li>Configure log aggregation and analysis processes to ensure system health.</li>
<li>Build and monitor Kafka-specific metrics (topic lag, consumer groups, broker health</li>
<li>Troubleshoot platform issues, including performance bottlenecks, timeouts, and memory leaks.</li>
<li>Implementing industry best practices for performance tuning and system stability under supervision.</li>
<li>Participate in shift-based production support and incident management, contributing to root cause analysis.</li>
</ul>
Requirements
<ul><li>3+ years of hands-on experience with WSO2 platform administration (API Manager, MI, or EI).</li>
<li>Sound understanding of Linux operating systems and containerization (e.g., Docker).</li>
<li>Knowledge of Kafka and its core concepts.</li>
<li>Familiarity with Java and basic performance troubleshooting (e.g., analyzing thread dumps, heap dumps).</li>
<li>Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Bachelor&rsquo;s degree (4 yrs) in Computer Science, Information Technology, or a related field.</li>
<li>Relevant WSO2 or other technology certifications</li>
</ul>
We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</div>

HBCS

Company: HBCS Pvt. Limited Job Type: Full-time Location: Onsite / Hybrid (Islamabad) (edit if needed)Job DescriptionHBCS Pvt. Limited is seeking an experienced ERPNext Functional Consultant to lead the implementation, design, and consulting of ERPNext across the organization. The ideal candidate will be a consultant-level professional with strong ERPNext expertise, capable of coordinating with developers and business stakeholders.Key Responsibilities<ul><li>Lead end-to-end ERPNext implementation projects</li><li>Gather and analyze business requirements and design ERPNext workflows</li><li>Configure ERPNext modules according to organizational needs</li><li>Coordinate with developers/programmers for system customization</li><li>Act as a bridge between technical teams and business users</li><li>Conduct user training and provide post-implementation support</li><li>Ensure system optimization and best practices</li></ul>Requirements<ul><li>Proven experience as an ERPNext Functional / Implementation Consultant</li><li>Strong hands-on knowledge of ERPNext modules and system design</li><li>Experience working on ERPNext implementation projects</li><li>Ability to collaborate with developers and technical teams</li><li>Strong communication and problem-solving skills</li></ul>Preferred Qualifications<ul><li>Experience in ERPNext customization and consulting</li><li>Understanding of business processes (Finance, HR, Operations)</li><li>Prior ERP consulting experience</li></ul>Why Join HBCS Pvt. Limited<ul><li>Opportunity to lead ERPNext implementation initiatives</li><li>Work closely with senior management</li><li>Professional and growth-oriented work environment</li></ul>How to Apply Apply via Indeed with your updated CV.Job Type: Full-timeApplication Question(s):<ul><li>Have you led or been directly responsible for an ERPNext implementation?</li><li>Which ERPNext modules have you configured hands-on?</li><li>Have you worked as an ERPNext consultant (not just a user) and coordinated with developers for customization?</li><li>How many ERPNext implementation projects have you completed?</li></ul><ul><li>Are you comfortable leading ERPNext requirement gathering, system design, and implementation independently?</li></ul>Work Location: In person

ERPNext Functional Consultant / Implementation Consultant

Star Global Advisors

Company: STAR GLOBAL ADVISORSLocation: G11 Markaz, IslamabadPosition: Trainee Visa ConsultantAbout Us:At STAR GLOBAL ADVISORS, we specialize in providing expert guidance and strategic solutions in global mobility, immigration services, and international business advisory. Our mission is to simplify complex processes for individuals and businesses navigating global transitions. We're expanding our team and looking for a skilled and client-focused Trainee Visa Consultant to join us.Job Overview:As a Trainee Visa Consultant, you will be responsible for guiding clients through the visa application process for various countries. You&rsquo;ll manage case files, communicate with government agencies and embassies, and ensure timely and accurate application submissions. Your role is vital in helping clients achieve their travel, work, or immigration goals with confidence.Key Responsibilities<ul><li>Advise clients on the most appropriate visa options based on their needs and eligibility.</li><li>Make outbound/inbound calls to engage clients.</li><li>Provide regular updates to clients and maintain clear communication.</li><li>Assist in preparing, reviewing, and submitting visa applications and supporting documents.</li><li>Stay updated on the latest immigration laws, policies, and procedures.</li><li>Track and manage applications through every stage of the process.</li><li>Handle inquiries and resolve any visa-related issues efficiently.</li><li>Maintain accurate records and ensure compliance with all regulations.</li></ul>Requirements<ul><li>Experience Prefered as a Visa Consultant, Immigration Advisor, or similar role.</li><li>Strong knowledge of visa procedures for major destinations (e.g., USA, UK, Canada, Australia, Schengen, etc.).</li><li>Excellent communication and interpersonal skills.</li><li>Detail-oriented with strong organizational abilities.</li><li>Ability to handle confidential information with professionalism.</li><li>Proficiency in Microsoft Office and relevant software tools.</li><li>Fluency in multiple languages is a plus.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives</li><li>A dynamic and supportive work environment</li><li>Opportunities for professional growth and training</li></ul>How to Apply:Send your CV/resume to our email address: info@starglobaladvisors.comJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Trainee Visa Consultant

Explore 34+ Principal consultant itsm bcms in Islamabad this January. Find roles across top companies and apply now to boost your career.

34 principal consultant itsm bcms jobs IN Islamabad

Principal Consultant - ITSM/BCMS

Principal Consultant - ITSM/BCMS

WSO2- Developers / Integration Engineers

WSO2- Integration Administrator

WSO2- Integration Administrator

ERPNext Functional Consultant / Implementation Consultant

Trainee Visa Consultant