purchase executive

purchase manager

product manager

project manager

marketing executive

product management

Capital One

<div>Voyager (94001), India, Bangalore, Karnataka
Manager, Product Management
At Capital One India, we work in a fast paced and intellectually rigorous environment to solve fundamental business problems at scale. Using advanced analytics, data science and machine learning, we derive valuable insights about product and process design, consumer behavior, regulatory and credit risk, and more from large volumes of data, and use it to build cutting edge patentable products that drive the business forward. Product Management at Capital One is a critical, vibrant craft that requires a blend of entrepreneurial drive, keen business acumen, customer experience obsession, technical depth and strong people leadership.
We&rsquo;re looking for a Manager, Product Management to join the Machine Learning Experience (MLX) team!
The MLX team is at the forefront of how Capital One builds and deploys responsible ML models and features; we onboard and educate associates on the ML platforms and products that the whole company uses; we drive new innovation and research; and we&rsquo;re working to seamlessly infuse Generative AI and ML into the fabric of the company. The AI experience we're creating is the foundation upon which our lines of business will continue to deliver next-generation machine learning-driven products and services for our customers.
Specific responsibilities include, but are not limited to:<ul><li>
Develop and communicate the product vision and strategy for your area of responsibility</li><li>
Deeply understand the needs of data scientists, machine learning engineers and model risk officers across Capital One</li><li>
Partner with business and technology leadership to align on prioritization of key problems to be solved to maximize business and customer outcomes</li><li>
Collaborate with teams in India and USA to drive alignment with different teams working on the platform</li><li>
Incorporate design thinking and analytics to inform product design</li><li>
Responsible for a team of directly reporting product managers</li><li>
Maintain a healthy backlog of work and play a critical role in many agile ceremonies.</li><li>
Support the team with escalation and resolution of impediments</li><li>
Serve as the connection between customers, Capital One&rsquo;s mission, and your team</li></ul>
We want you if you are:<ul><li>
Interested in building lasting relationships with peers and having fun while building products that delight customers and drive value to the business</li><li>
You enjoy putting yourself in the shoes of customers to identify their pain points and then collaborating with cross-functional teams to solve these customer challenges. Even better if you have experience doing this for data scientists and machine learning engineers</li><li>
You are a learner who is able to quickly get up to speed in a highly technical environment</li><li>
Passionate about building a well-rounded product management skill set that is human centered, business focused, and technology driven with an emphasis on integrated problem solving and people leadership</li><li>
You are experienced working in an Agile environment</li><li>
You are a do-er who can also zoom out and think strategically</li><li>
You have excellent oral and written communication skills</li><li>
You are highly collaborative and have the ability to influence and lead</li></ul>
Basic Qualifications:<ul><li>
Bachelor&rsquo;s Degree</li><li>
At least 8 years of experience in product management or at least 6 years of experience in business analysis or data science</li><li>
At least 2 years of people leadership experience leading product manager teams</li></ul>
Preferred Qualifications:<ul><li>
MBA or Master&rsquo;s degree</li><li>
Experience building products for data scientists, machine learning engineers or model risk officers</li><li>
Expertise in observability, logging, monitoring, tracing, AIOps and MLOps.</li><li>
Experience with Machine Learning and Generative Artificial Intelligence technologies</li><li>
Experience working at a startup or in a startup environment</li></ul><div>
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.</div>
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Manager, Product Management

<div>
 
 
 Job Description
 
 
 
 
 
 
 At Capital One India, we work in a fast paced and intellectually rigorous environment to solve fundamental business problems at scale. Using advanced analytics, data science and machine learning, we derive valuable insights about product and process design, consumer behavior, regulatory and credit risk, and more from large volumes of data, and use it to build cutting edge patentable products that drive the business forward. Product Management at Capital One is a critical, vibrant craft that requires a blend of entrepreneurial drive, keen business acumen, customer experience obsession, technical depth and strong people leadership.
 
 
 
 
 
 We&rsquo;re looking for a
 
 Manager, Product Management
 
 to join the Machine Learning Experience (MLX) team!
 
 
 
 
 
 The MLX team is at the forefront of how Capital One builds and deploys responsible GenAI and ML models; we onboard and educate associates on the GenAI and ML platforms and products that the whole company uses; we drive new innovation and research; and we&rsquo;re working to seamlessly infuse Generative AI and ML into the fabric of the company. The AI experience we're creating is the foundation upon which our lines of business will continue to deliver next-generation machine learning-driven products and services for our customers.
 
 
 
 
 
 
 Specific responsibilities include, but are not limited to:
 
 
 <ul>
 <li>
 Develop and communicate the product vision and strategy for your area of responsibility.
 </li>
 <li>
 Deeply understand the needs of data scientists, machine learning engineers and model risk officers across Capital One.
 </li>
 <li>
 Partner with business and technology leadership to align on prioritization of key problems to be solved to maximize business and customer outcomes.
 </li>
 <li>
 Collaborate with teams in India and USA to drive alignment with different teams working on the platform.
 </li>
 <li>
 Incorporate design thinking and analytics to inform product design.
 </li>
 <li>
 Maintain a healthy backlog of work and play a critical role in many agile ceremonies.
 </li>
 <li>
 Support the team with escalation and resolution of impediments.
 </li>
 <li>
 Serve as the connection between Customers, Capital One&rsquo;s mission, and Tech Partners.
 </li>
 </ul>
 
 
 
 
 
 We want you if you are:
 
 
 <ul>
 <li>
 Interested in building lasting relationships with peers and having fun while building products that delight customers and drive value to the business.
 </li>
 <li>
 You enjoy putting yourself in the shoes of customers to identify their pain points and then collaborating with cross-functional teams to solve these customer challenges. Even better if you have experience doing this for data scientists and machine learning engineers.
 </li>
 <li>
 You are a learner who is able to quickly get up to speed in a highly technical environment.
 </li>
 <li>
 Passionate about building a well-rounded product management skill set that is human centered, business focused, and technology driven with an emphasis on integrated problem solving and people leadership.
 </li>
 <li>
 You are experienced working in an Agile environment.
 </li>
 <li>
 You are a do-er who can also zoom out and think strategically.
 </li>
 <li>
 You have excellent oral and written communication skills.
 </li>
 <li>
 You are highly collaborative and have the ability to influence and lead.
 </li>
 </ul>
 
 
 
 
 
 
 Basic Qualifications
 
 :
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Engineering or Technology
 </li>
 <li>
 At least 8 years of professional work experience
 </li>
 <li>
 At least 5 years of experience in product management
 </li>
 <li>
 At least 3 years of experience in building AI powered products and/or AI platform products for enterprises
 </li>
 </ul>
 
 
 
 
 
 
 Preferred Qualifications
 
 :
 
 
 
 
 
 <ul>
 <li>
 MBA or Master&rsquo;s degree
 </li>
 <li>
 
 Expertise in building enterprise products for AIOps and MLOps, AI/ML observability, AI/ML Model Governance and Automation
 
 </li>
 <li>
 Experience with Generative AI and Machine Learning technologies
 </li>
 <li>
 Experience in Data Science or Business Analytics
 </li>
 <li>
 People leadership experience leading product managers
 </li>
 </ul>
 
 
 
 
 
 At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
 
 
 
 
</div>

Manager - Product Management

Accenture

Project Role : Product Management Lead 
Project Role Description : Drive and develop product vision, strategy and roadmap. Works with key stakeholders to understand requirements, build partnerships and provide technology solutions. Work with engineering teams to deliver the product with quick time-to-market.
 
Must have skills : Accenture NewsPage DMS/SFA Functional 
Good to have skills : NA 
Minimum 5 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As a Product Management Lead, you will drive and develop the product vision, strategy, and roadmap. Your typical day involves collaborating with key stakeholders to understand their requirements, building partnerships, and providing innovative technology solutions. You will also work closely with engineering teams to ensure the product is delivered efficiently and effectively, with a focus on quick time-to-market. Roles &amp; Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate communication between stakeholders and the engineering team to ensure alignment on product goals. - Analyze market trends and user feedback to inform product enhancements and future development. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in Accenture NewsPage DMS/SFA Functional. - Strong understanding of product lifecycle management and agile methodologies. - Experience in stakeholder management and cross-functional team collaboration. - Ability to translate complex technical concepts into clear business requirements. - Familiarity with data analysis tools to assess product performance and user engagement. Additional Information: - The candidate should have minimum 5 years of experience in Accenture NewsPage DMS/SFA Functional. - This position is based at our Bengaluru office. - A 15 years full time education is required.
 
15 years full time education

Product Management Lead

Planview

<div>Overview:
<div>
Planview has one mission: to build the future of connected work, from ideas to impact.</div><div></div><div> 
As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry&rsquo;s most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100.</div><div></div><div> 
At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We&rsquo;re proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere.</div><div></div><div> 
Learn more about our portfolio at planview.com, and connect with us on LinkedIn, Instagram, and X.</div>
Responsibilities:
<ul><li>In-line with organizational vision, lead the product strategy for one or more enterprise portfolio management SaaS and AI products that drive strategic decision-making and operational excellence for global enterprises.</li><li>
Manage the full product lifecycle to maximize long-term growth and enterprise customer value.</li><li>
Lead business case development, multi-release roadmaps, prioritization, and go-to-market strategies driven by deep understanding of the installed base
</li><li>Partner with Finance and GTM teams to forecast and track growth, retention and customer satisfaction.</li><li>
Use data-driven insights to make portfolio investment and divestment decisions across product lifecycle stages.</li><li>
Design interventions to improve product retention, adoption, and expansion within key customer cohorts.</li></ul><ul><li>
Develop data-driven retention and expansion programs in partnership with Customer Success and Field teams to reduce churn and increase product adoption across large and complex enterprise accounts.</li><li>
Leverage AI capabilities to enhance product differentiation, customer outcomes, and operational efficiency, ensuring continuous innovation aligned with market dynamics and organizational strategy.
</li><li>Lead complex initiatives across products, organizations and distributed teams</li><li>
Lead, mentor, and scale a high-performing team
</li><li>Cultivate a results-focused and collaborative culture emphasizing innovation, customer-centricity, and operational rigor aligned with corporate OKRs.</li><li>
Build trusted advisor relationships with strategic enterprise clients and stakeholders to understand their evolving needs and align product development accordingly.</li></ul>
Qualifications:
<div>
We are looking for someone who has:</div><ul><li>
10&ndash;15 years of product management experience, with at least 5 years in leadership roles within SaaS or AI-driven businesses.</li><li>
Proven track record of managing end-to-end product lifecycle and achieving measurable business outcomes (growth, retention, utilization).</li><li>
Strong financial acumen and data-driven SaaS, usage, customer metrics</li><li>
Experience leading global teams and collaborating across distributed product, engineering, and go-to-market functions.</li><li>
Deep understanding of customer success and retention strategies within enterprise SaaS environments.</li><li>
Excellent executive communication skills and the ability to influence strategy across cross-functional stakeholders.</li><li>
Exceptional communication skills with executive presence, able to influence stakeholders at C-level and across functions.
</li><li>Preferred</li><li><ul><li>
Experience with Strategic Portfolio Management, Project Management, Work Management products &amp; customer needs</li><li>
Experience with AI-products and solutions</li><li>
Background in enterprise SaaS solutions serving global customer bases.</li></ul></li></ul><div>
You might succeed within this role if you:</div><ul><li>
Have proven expertise leading products through their lifecycle and across lifecycle stages</li><li>
Have independently managed product P&amp;L or business centric KPIs leading to customer success and amplified business outcomes</li><li>
Have successfully managed global, enterprise SaaS and AI products</li><li>
Have a keen eye connecting strategy with execution&mdash;across company and product strategy&mdash;and led short to long term roadmaps
</li><li>Are adept working across customers, sales, development, consulting and marketing to find generalized solutions to varying needs and tailoring interventions working with customer success, support, PS, marketing organizations</li><li>
Love collaborating with customers to drive customer satisfaction and retention</li><li>
Have high agency and bias for action in driving clarity through ambiguity, alignment and trusted partnerships</li><li>
Have hired, managed and coached team members to build high performing teams</li><li>
Have demonstrated ability to make decisions with imperfect information while understanding the trade-offs of those decisions</li><li>
Strong organizational and people skills and can influence without direct authority</li><li>
Have an ability to thrive in a dynamic, fast paced work environment</li></ul></div>

Director, Product Management

Publicis Sapient

<div>
 
 Job Description
 
 
 
 
 JD &ndash; Dir/Sr. Manager - Product Lead Role for Bodhi.
 
 
 
 
 The Role:
 
 As the Dir/Sr. Manager - Product, you will be a key driver in developing our Agentic AI product suite. Collaborating closely with cross-functional teams, you will ensure
 
 
 
 Director/Senior Manager, Product &ndash; Agentic AI
 
 
 
 Are you passionate about AI, data, and building cutting-edge products that drive real impact? We&rsquo;re looking for a
 
 Director/Senior Manager of Product
 
 to lead the development of our
 
 Agentic AI product suite
 
 . This is a unique opportunity to work at the intersection of
 
 AI, data, and enterprise solutions
 
 , shaping products that enable exponential business outcomes.
 
 
 In this role, you will collaborate closely with cross-functional teams, including
 
 engineering, data science, UX, marketing, and sales
 
 , to define and execute the product vision and roadmap. Your expertise in
 
 AI/ML, software engineering, and Agile methodologies
 
 will be instrumental in building a robust product ecosystem.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Define &amp; Drive Product Vision &ndash; Contribute to the overall strategy, ensuring alignment with business goals, market trends, and customer needs.
 </li>
 <li>
 Own the Product Lifecycle &ndash; From ideation to launch and iteration, manage the end-to-end development of AI-driven enterprise solutions.
 </li>
 <li>
 Be the Voice of the User &ndash; Leverage user research, analytics, and feedback to refine and enhance product capabilities.
 </li>
 <li>
 Prioritize for Impact &ndash; Use data-driven insights to maintain a well-structured backlog, focusing on business value and customer experience.
 </li>
 <li>
 Facilitate Cross-Team Collaboration &ndash; Act as the bridge between engineering, design, and business teams to ensure seamless execution.
 </li>
 <li>
 Stay Ahead of the Curve &ndash; Monitor AI and industry trends, ensuring our products remain innovative and competitive.
 </li>
 <li>
 Champion Agile &amp; Best Practices &ndash; Drive Agile development methodologies, fostering a culture of rapid iteration and continuous improvement.
 </li>
 <li>
 Measure Success &ndash; Define key performance indicators (KPIs) to assess product effectiveness and drive optimizations.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Proven experience as a Product Lead, Product Owner, or similar role in a fast-paced tech environment, ideally within AI, data, or software development.
 </li>
 <li>
 Strong technical understanding of AI/ML, data pipelines, cloud platforms (AWS/GCP/Azure), APIs, and big data technologies (Snowflake, Databricks, Kafka, etc.).
 </li>
 <li>
 Hands-on experience working with SQL, BI tools (Tableau, Looker, Power BI), and data governance (GDPR, CCPA).
 </li>
 <li>
 Expertise in Agile methodologies (Scrum, Kanban) with a strong ability to drive execution.
 </li>
 <li>
 Excellent communication and stakeholder management skills, with the ability to influence and align teams.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field.
 
 
 </li>
 </ul>
 
 Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Hands-on software engineering experience.
 </li>
 <li>
 Familiarity with MLOps, Feature Stores, Model Monitoring, and DevOps practices (CI/CD).
 </li>
 <li>
 Experience in data monetization strategies (Data-as-a-Service, API-based models).
 </li>
 <li>
 Background in AI/ML, statistics, or data science.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Work on cutting-edge AI and data-driven products with real-world impact.
 </li>
 <li>
 Be part of a high-growth, fast-paced team where your ideas shape the future.
 </li>
 <li>
 Collaborate with brilliant minds in AI, data, and engineering.
 
 
 </li>
 </ul>
 Ready to shape the future of
 
 Agentic AI
 
 ? Let&rsquo;s connect!
</div>

Director Product Management

<div>
 Voyager (94001), India, Bangalore, Karnataka
 
 
 Senior Director- Product Management
 
 
 At Capital One India, we work in a fast paced and intellectually rigorous environment to solve fundamental business problems at scale. Using advanced analytics, data science and machine learning, we derive valuable insights about product and process design, consumer behavior, regulatory and credit risk, and more from large volumes of data, and use it to build cutting edge patentable products that drive the business forward. Product Management at Capital One is a critical, vibrant craft that requires a blend of entrepreneurial drive, keen business acumen, customer experience obsession, technical depth and strong people leadership.
 
 
 We&rsquo;re looking for a
 
 Senior
 
 
 Director, Product Management
 
 to join the Machine Learning Experience (MLX) team!
 
 
 The MLX team is at the forefront of how Capital One builds and deploys responsible ML models and features; we onboard and educate associates on the ML platforms and products that the whole company uses; we drive new innovation and research; and we&rsquo;re working to seamlessly infuse Generative AI and ML into the fabric of the company. The AI experience we're creating is the foundation upon which our lines of business will continue to deliver next-generation machine learning-driven products and services for our customers.
 
 
 
 Specific responsibilities include, but are not limited to:
 
 
 
 <ul>
 <li>
 Develop and communicate the product vision and strategy for your area of responsibility
 </li>
 <li>
 Deeply understand the needs of data scientists, machine learning engineers and model risk officers across Capital One
 </li>
 <li>
 Partner with business and technology leadership to align on prioritization of key problems to be solved to maximize business and customer outcomes
 </li>
 <li>
 Collaborate with teams in India and USA to drive alignment with different teams working on the platform
 </li>
 <li>
 Incorporate design thinking and analytics to inform product design
 </li>
 <li>
 Responsible for a team of directly reporting product managers
 </li>
 <li>
 Maintain a healthy backlog of work and play a critical role in many agile ceremonies.
 </li>
 <li>
 Support the team with escalation and resolution of impediments
 </li>
 <li>
 Serve as the connection between customers, Capital One&rsquo;s mission, and your team
 
 
 </li>
 </ul>
 
 We want you if you are:
 
 
 
 <ul>
 <li>
 Interested in building lasting relationships with peers and having fun while building products that delight customers and drive value to the business
 </li>
 <li>
 You enjoy putting yourself in the shoes of customers to identify their pain points and then collaborating with cross-functional teams to solve these customer challenges. Even better if you have experience doing this for data scientists and machine learning engineers
 </li>
 <li>
 You are a learner who is able to quickly get up to speed in a highly technical environment
 </li>
 <li>
 Passionate about building a well-rounded product management skill set that is human centered, business focused, and technology driven with an emphasis on integrated problem solving and people leadership
 </li>
 <li>
 You are experienced working in an Agile environment
 </li>
 <li>
 You are a do-er who can also zoom out and think strategically
 </li>
 <li>
 You have excellent oral and written communication skills
 </li>
 <li>
 You are highly collaborative and have the ability to influence and lead
 
 
 </li>
 </ul>
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree
 </li>
 <li>
 At least 15 years of experience in product management or at least 12 years of experience in business analysis or data science
 </li>
 <li>
 At least 5 years of people leadership experience leading product manager teams
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 MBA or Master&rsquo;s degree
 </li>
 <li>
 Experience building products for data scientists, machine learning engineers or model risk officers
 </li>
 <li>
 Expertise in observability, logging, monitoring, tracing, AIOps and MLOps.
 </li>
 <li>
 Experience with Machine Learning and Generative Artificial Intelligence technologies
 </li>
 <li>
 Experience working at a startup or in a startup environment
 </li>
 <li>
 At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
 
 
 </li>
 </ul>
 No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
 
 
 If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
 
 For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
 
 
 Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
 
 
 Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
</div>

Senior Director- Product Management

Visa

<div>Company Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 
Job Description 
Client Services provides a world class service experience to Visa&rsquo;s clients that begins with pre-sales and continues through onboarding, implementation of new products and services, issue resolution and service optimization.
The Digital Services organization in Client Services is responsible for developing and implementing the strategy of how Visa delivers digital services to clients, through self-service experiences that drive client empowerment and satisfaction. Our team works with functional leaders in Client Services, Product and Technology to coordinate enhancements and to define the end-to-end self-service experience across Visa&rsquo;s client facing portals. Innovation in AI is necessary.
The Senior Consultant, Product Management role requires market problem and client experience assessment, product requirements definition, and working with development teams to help deliver product enhancements. Exposure to AI is desired. The solutions we provide are centered on enabling clients to work with Visa through on demand cloud software across multiple functional areas including client support, chatbots, AO, IAM/SSO, knowledge management, and self-service tools. We are looking for a senior consultant who champions a customer-first digital native mindset and is passionate about developing digital service experiences from design to product requirements to development and client delivery.
Key Responsibilities<ul><li>
Drive the tactical roadmap, defining product and market requirements by understanding the needs of clients and strategy from Senior Director</li><li>
Establish detailed business requirements and specifications for existing and new services and products. Create user stories and document product requirements, develop well-formed features specifications and acceptance criteria</li><li>
Work with UX/CX team to ensure requirements translate to mockups and meet interaction and design requirements for clients</li><li>
Monitor day-to-day performance of our platforms, analyze trends, create, and lead initiatives that will improve customer experience</li><li>
Collaborate with cross-functional development team (Client Services, Product, Technology, UX Design) to define key milestones such as development, testing, integration, design, client support, and product delivery.</li><li>
Manage post-release feature management measurement of adoption, performance, and the need for reiterations for release in collaboration with product marketing and client success team</li><li>
Analyze data to provide actionable product insights and define product capabilities, assessment of operational data required</li><li>
Proactively identify gaps in the current product offering and lead the effort to develop solutions that drive business value</li><li>
Provide support to the various internal customer support teams to help streamline product rollout</li><li>
Develop concise product materials to document the product features to educate stakeholders (e.g., Product Guides, Integration Guides, Release Notes</li></ul>
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 
Qualifications 
Basic Qualifications<ul><li><ul><li>8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD</li></ul></li></ul> 
Preferred Qualifications<ul><li><ul><li>Experience with AI/ML desired</li><li>Ability to work with internal product development and engineering teams to deliver products on schedule and with great quality. Comfortable in a heavily matrixed organization.</li><li>Familiar with software development methodology, story, and requirements definition</li><li>Strong analytical and problem-solving abilities, ability to use hard data and metrics to back up assumptions and evaluate outcomes</li><li>Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment</li><li>Outstanding communication and presentation skills</li><li>Ability to understand both business and technical concepts.</li><li>Experience with Jira, Jira Align or other agile tools is preferred but not required</li><li>Strong product management experience or ability to demonstrate fast paced learning of Product Management skills, plus formal Product management training</li><li>Formal Product Management training is desirable</li><li>Bias for action and self-starter mentality</li></ul></li></ul> 

Additional Information 
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Sr. Consultant, Product Management

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