project engineer

sales engineer

account manager

sales manager

brand manager

product owner

Commercial Bank of Dubai

<div>Dubai, Dubai, AE Management Permanent ID: 102451</div>
<br><div><div><div><div><h3 class="jobSectionHeader"><b>DESCRIPTION</b></h3>
<div><p>Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.</p><p>
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World&rsquo;s Best Banks 2022.</p><p>
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.</p><p><b>
RESPONSIBILITIES
</b></p><ul><li>The Digital Product Owner will have accountability across the Agile Product Lifecycle and ultimate responsibility for delivery of products and services to Wholesale Banking clients.</li><li>
 <b>Product Strategy and Roadmap:</b> Define product roadmap and growth opportunities. Develop and maintain a clear and actionable product roadmap that aligns with the overall business strategy and objectives of the bank. Own the product requirements and roadmap, prioritize and manage the product backlog, ensuring that it reflects user needs, business priorities, and aligns with the overall bank strategy.</li><li><b>
Value creation:</b> Assess value, develop cases, and prioritize stories, epics and themes to ensure the bank focuses on those with maximum value / ROI and optimum client experience.</li><li><b>
Requirement Gathering:</b> Collaborate closely with stakeholders, including clients, internal teams (such as products, contract centre, IT engineering and technology, compliance, operations and governance), and external partners, to gather and prioritize requirements.</li><li><b>
Backlog Management:</b> Prioritize and maintain the product backlog, ensuring that it reflects the priorities and needs of various stakeholders and is groomed and refined regularly.</li><li><b>
Feature Definition:</b> Define clear and concise user stories and acceptance criteria based on business requirements and user feedback, ensuring that the development team understands the scope and goals of the product features. Define the client journey through visualisation.</li><li><b>
User Experience and Quality Assurance:</b> Collaborate with UX/UI designers and QA analysts to ensure that the product meets high standards of usability, experience, accessibility, and quality.</li><li><b>
Release Planning and Coordination:</b> Plan and coordinate product releases, including defining release goals, coordinating with cross-functional teams, and ensuring timely delivery of features and enhancements.</li><li><b>
Product Development Oversight:</b> Act as the primary point of contact for the development team, providing guidance, clarification, and support throughout the development lifecycle to ensure successful delivery of product features.</li><li><b>
Market and Competitive Analysis:</b> Conduct market research and competitive analysis to identify opportunities for product innovation and differentiation, staying informed about industry trends and best practices.</li><li><b>
Performance Monitoring and Optimization:</b> Monitor product performance and KPIs, conduct data analysis to identify areas for improvement, and drive continuous optimization and iteration of products based on user feedback and data insights.</li><li><b>
Stakeholder Management and Communication:</b> Work closely with stakeholders and development teams to define and communicate detailed product requirements, user stories, and acceptance criteria. Lead and manage business analysts, assigning tasks, providing guidance, and ensuring effective communication within the team. Communicate product updates, progress, and strategy effectively to stakeholders at all levels of the organisation, including senior leadership.</li></ul></div></div></div></div></div>
<br><div><div><div><div><h3 class="jobSectionHeader"><b>REQUIREMENTS</b></h3>
<div><p><b>QUALIFICATIONS
</b></p><ul><li>Proven experience (<b>8 - 10 years</b>) in Digital Banking, Digital Transformation, Mobile and Online Banking, Financial Services as a Product Owner or similar role in a Financial Services environment, with a track record of successfully delivering digital products and services.</li><li>
Proven experience in delivering across the elements of Wholesale Banking, including onboarding, ongoing due diligence (KYC/KYB) and digital services.</li><li>
Strong knowledge of regulatory landscape, requirements and compliance standards in the financial services industry in UAE.</li><li>
Highly Proficient with online banking platforms, or other fintech solutions.</li><li>
Solid understanding of agile methodologies, including Scrum or Kanban, and experience with agile tools such as Azure DevOps or similar.</li><li>
Minimum of Bachelor&rsquo;s degree in Business, Information Technology, Computer Science, or a related field.</li><li>
Solid understanding of banking concepts, products, procedures and operations.</li><li>
Highly effective change agent who engages with senior stakeholders to deliver the programs across organizations.</li><li>
Strong relationships with vendors and external stakeholders to ensure effective delivery of digital technologies/systems.</li><li>
Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.</li><li>
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.</li></ul></div></div></div></div></div><p></p>

Digital Product Owner, Retail Banking (UAE National)

<div>Dubai, Dubai, AE Management Permanent ID: 102450</div>
<br><div><div><div><div><h3 class="jobSectionHeader"><b>DESCRIPTION</b></h3>
 <div><p>Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.</p><p>
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World&rsquo;s Best Banks 2022.</p><p>
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.</p><p><b>
RESPONSIBILITIES
</b></p><ul><li>The Digital Product Owner will have accountability across the Agile Product Lifecycle and ultimate responsibility for delivery of products and services to Wholesale Banking clients.</li><li>
 <b>Product Strategy and Roadmap:</b> Define product roadmap and growth opportunities. Develop and maintain a clear and actionable product roadmap that aligns with the overall business strategy and objectives of the bank. Own the product requirements and roadmap, prioritize and manage the product backlog, ensuring that it reflects user needs, business priorities, and aligns with the overall bank strategy.</li><li><b>
Value creation:</b> Assess value, develop cases, and prioritize stories, epics and themes to ensure the bank focuses on those with maximum value / ROI and optimum client experience.</li><li><b>
Requirement Gathering:</b> Collaborate closely with stakeholders, including clients, internal teams (such as products, contract centre, IT engineering and technology, compliance, operations and governance), and external partners, to gather and prioritize requirements.</li><li><b>
Backlog Management:</b> Prioritize and maintain the product backlog, ensuring that it reflects the priorities and needs of various stakeholders and is groomed and refined regularly.</li><li><b>
Feature Definition:</b> Define clear and concise user stories and acceptance criteria based on business requirements and user feedback, ensuring that the development team understands the scope and goals of the product features. Define the client journey through visualisation.</li><li><b>
User Experience and Quality Assurance:</b> Collaborate with UX/UI designers and QA analysts to ensure that the product meets high standards of usability, experience, accessibility, and quality.</li><li><b>
Release Planning and Coordination:</b> Plan and coordinate product releases, including defining release goals, coordinating with cross-functional teams, and ensuring timely delivery of features and enhancements.</li><li><b>
Product Development Oversight:</b> Act as the primary point of contact for the development team, providing guidance, clarification, and support throughout the development lifecycle to ensure successful delivery of product features.</li><li><b>
Market and Competitive Analysis:</b> Conduct market research and competitive analysis to identify opportunities for product innovation and differentiation, staying informed about industry trends and best practices.</li><li><b>
Performance Monitoring and Optimization:</b> Monitor product performance and KPIs, conduct data analysis to identify areas for improvement, and drive continuous optimization and iteration of products based on user feedback and data insights.</li><li><b>
Stakeholder Management and Communication:</b> Work closely with stakeholders and development teams to define and communicate detailed product requirements, user stories, and acceptance criteria. Lead and manage business analysts, assigning tasks, providing guidance, and ensuring effective communication within the team. Communicate product updates, progress, and strategy effectively to stakeholders at all levels of the organisation, including senior leadership.</li></ul></div></div></div></div></div>
<br><div><div><div><div><h3 class="jobSectionHeader"><b>REQUIREMENTS</b></h3>
<div><p><b>QUALIFICATIONS
</b></p><ul><li>Proven experience (<b>8 - 10 years</b>) in Digital Banking, Digital Transformation, Mobile and Online Banking, Financial Services as a Product Owner or similar role in a Financial Services environment, with a track record of successfully delivering digital products and services.</li><li>
Proven experience in delivering across the elements of Wholesale Banking, including onboarding, ongoing due diligence (KYC/KYB) and digital services.</li><li>
Strong knowledge of regulatory landscape, requirements and compliance standards in the financial services industry in UAE.</li><li>
Highly Proficient with online banking platforms, or other fintech solutions.</li><li>
Solid understanding of agile methodologies, including Scrum or Kanban, and experience with agile tools such as Azure DevOps or similar.</li><li>
Minimum of Bachelor&rsquo;s degree in Business, Information Technology, Computer Science, or a related field.</li><li>
Solid understanding of banking concepts, products, procedures and operations.</li><li>
Highly effective change agent who engages with senior stakeholders to deliver the programs across organizations.</li><li>
Strong relationships with vendors and external stakeholders to ensure effective delivery of digital technologies/systems.</li><li>
Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.</li><li>
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.</li></ul></div></div></div></div></div><p></p>

Digital Product Owner, Corporate & Business Banking (UAE National)

Masafi

<div>
 <p>
  <strong>
   Our time to make ripples.
  </strong>
 </p>
 <p>
  We are for the restless achievers. For those who thirst for success and more. For those who never stop trying. We are Masafi. And if you have what it takes, we are ready to take the next step with you.
 </p>
 <p>
  <strong>
   Things we believe in:
  </strong>
 </p>
 <p>
  <strong>
   <em>
    Inclusivity &amp; diversity
   </em>
  </strong>
 </p>
 <p>
  We are an equal opportunity employer, and we believe diversity, gender balance and inclusion lead to success.
 </p>
 <p>
  <strong>
   <em>
    Our people
   </em>
  </strong>
 </p>
 <p>
  We believe passionate people propel us forward, build our culture and drive our spirit of innovation.
 </p>
 <p>
  <strong>
   <em>
    Hard work, integrity &amp; ownership
   </em>
  </strong>
 </p>
 <p>
  We believe hard work trumps everything. And honesty and taking total responsibility are the pillars of everything we do.
 </p>
 <p>
  <strong>
   A glimpse of your typical workday
  </strong>
 </p>
 <p>
  <strong>
   <em>
    Application Ownership &amp; Support
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Act as an internal product owner for assigned digital platforms.
  </li>
  <li>
   Monitor availability, integrations, campaign triggers, payment flows, and data sync.
  </li>
  <li>
   Troubleshoot functional issues and perform root cause analysis.
  </li>
  <li>
   Coordinate with vendors for incident resolution and SLA management.
  </li>
  <li>
   Manage user roles, access control, and configuration changes
  </li>
  <li>
   Messaging journeys (WhatsApp, SMS, Push, Email).
  </li>
  <li>
   Customer segmentation and automation flows.
  </li>
  <li>
   Validate business rules before campaign go-live.
  </li>
 </ul>
 <p>
  <strong>
   What makes you stand out
  </strong>
 </p>
 <ul>
  <li>
   Loyalty &amp; Rewards Platforms: Hands-on experience with loyalty management applications such as TrueLoyal or similar customer loyalty and rewards platforms.
  </li>
  <li>
   WhatsApp Messaging &amp; AI Bot Tools: Experience working with WhatsApp Business APIs and messaging platforms such as Gupshup (or similar), including setup, optimization, and management of AI-powered chatbot experiences, conversational flows, and automated customer journeys.
  </li>
  <li>
   Customer Support Systems: Practical experience with customer support tools such as Freshdesk, Ziwo, or similar ticketing and contact center solutions. Ability to manage workflows, SLAs, automation, performance dashboards, and service quality metrics.
  </li>
  <li>
   Customer Engagement Platforms: Experience with customer engagement and marketing automation platforms such as MoEngage (or similar), including customer segmentation, lifecycle marketing, campaign automation, personalization strategies, and performance optimization.
  </li>
  <li>
   Analytics &amp; Tracking Platforms: Strong working knowledge of Google Analytics 4 (GA4), Google Tag Manager (GTM), Adjust, or similar analytics and attribution tools. Experience in event tracking implementation, funnel analysis, campaign performance measurement, and data-driven optimization.
  </li>
  <li>
   5&ndash;6 years&rsquo; experience supporting SaaS-based business applications(digital).
  </li>
  <li>
   Experience with at least 3&ndash;4 of the above listed platforms.
  </li>
  <li>
   Strong understanding of: API integrations, Customer journeys, Loyalty mechanics, Contact center workflows, Payment processing flows
  </li>
  <li>
   Experience working with Customer Engagement and Experience platforms and tools.
  </li>
  <li>
   Strong troubleshooting and analytical skills
  </li>
 </ul>
 <p>
  <strong>
   The joys:
  </strong>
 </p>
 <p>
  <strong>
   <em>
    Workspace:
   </em>
  </strong>
  We mix work and play with an exclusive gym and an inspiration zone filled with indoor games, library, bean bags and of course, piping hot coffee.
 </p>
 <p>
  <strong>
   <em>
    Game-changing leadership:
   </em>
  </strong>
  We mentor and hone future leaders through agile, dynamic and people-focused training.
 </p>
 <p>
  <strong>
   <em>
    Enriching rewards:
   </em>
  </strong>
  Besides bench-marking industry remuneration, we offer medical benefits and discounts on all Masafi products.
 </p>
 <p>
  <strong>
   <em>
    Focus on wellness:
   </em>
  </strong>
  <em>
  </em>
  We not only insist on a great work-life balance but also accompany it with a lovely wellness program.
 </p>
 <p>
  <strong>
   Our story
  </strong>
 </p>
 <p>
  Masafi was born in the Hajar Mountains in the United Arab Emirates. And ever since, we&rsquo;ve left a mark across the region and the world.
 </p>
 <p>
  Back in 1976, Masafi was the first naturally sourced drinking water in the UAE. Today, our portfolio consists of the finest range of pure naturally sourced water, juices, tissue papers and anti-bacterial essentials.
 </p>
 <p>
  While we have been the market leader for over 4 decades, we never take anything for granted. Every day, we work harder to deliver the finest products that are good for people and the planet too.
 </p>
 <p>
  We are an equal opportunity employer. Inclusivity, diversity and gender balance are the cornerstones of our business just like, wellness, mindfulness and a healthy work-life balance.
 </p>
 <p>
  Interested in growing your career with us? Take a look at some of our current openings. We can&rsquo;t wait to hear from you.
 </p>
 <p>
 </p>
</div>


Digital Applications Specialist

Pay10 Global

<div>
 <p>
  <strong>
   Company Overview
  </strong>
 </p>
 <p>
  We are a global payments technology company delivering secure, scalable payment solutions to B2B and B2C customers worldwide. Our product suite includes a robust payment gateway, money transfer services, digital wallets, and a broad range of value-added payment solutions. Powered by cutting-edge technology and a strong focus on user experience, we simplify payments and enable businesses and individuals to operate confidently in the digital economy.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Overview
  </strong>
 </p>
 <p>
  We are seeking an experienced
  <strong>
   Business Analyst
  </strong>
  as part of our Product Team, to act as the bridge between product and technology teams. This role requires a deep technical understanding of business processes, product management, and excellent analytical skills to align business objectives with technical capabilities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Work closely with Product Managers and Product Leads to gather and document product requirements.
  </li>
  <li>
   Translate business requirements into detailed functional specifications and user stories.
  </li>
  <li>
   Liaise with Tech Lead and development teams to clarify requirements and ensure they are understood.
  </li>
  <li>
   Participate in sprint planning, backlog grooming, and daily stand-ups.
  </li>
  <li>
   Support the technical team in resolving questions and issues during development. Identify and propose improvements to existing product processes.
  </li>
  <li>
   Define acceptance criteria and work with QA teams to validate product features.
  </li>
  <li>
   Perform User Acceptance Testing (UAT) and ensure product releases meet business objectives.
  </li>
  <li>
   Monitor product performance post-launch and recommend iterations or updates.
  </li>
  <li>
   Build dashboards and reports to track product performance and user engagement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Information Systems, Finance, Engineering, or a related field.
  </li>
  <li>
   Minimum 3 years&rsquo; experience as a Business Analyst, preferably within payments, fintech, banking, or regulated technology environments.
  </li>
  <li>
   Strong understanding of payment systems, transaction flows, and digital financial products.
  </li>
  <li>
   Experience working in agile product or delivery teams.
  </li>
  <li>
   Proven ability to write clear functional requirements, user stories, and process documentation.
  </li>
  <li>
   Strong analytical and problem-solving skills, with attention to detail.
  </li>
  <li>
   Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
  </li>
  <li>
   Experience working in multi-country or matrixed organisations is highly desirable.
  </li>
 </ul>
</div>


Business Analyst, Product

CRYPTO.com

<div><div>Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.</div>
<h3 class="jobSectionHeader"><b>What You Will Own:</b></h3><ul><li>Ship AI-powered features to production: conversational AI (chatbots, copilots), intelligent onboarding, smart trading assistants, automated compliance workflows</li><li>Lead cross-functional squads of ML engineers, data scientists, designers, and backend engineers to deliver AI products end-to-end</li><li>Evaluate and integrate LLM/GenAI capabilities (GPT, Claude, open-source models) into product experiences &mdash; balancing innovation speed with safety and compliance</li><li>Build the internal AI enablement playbook: drive adoption of AI tools across product, engineering, and operations teams</li><li>Define success metrics for AI features (engagement lift, cost reduction, resolution rate, NPS) and run rigorous A/B tests</li><li>Manage vendor relationships for AI/ML infrastructure, annotation, and model providers</li><li>Report to senior leadership on AI transformation progress, ROI, and strategic direction</li></ul><h3 class="jobSectionHeader"><b>
What We Are Looking For:</b></h3><ul><li>10+ years in product management, with 3+ years leading AI/ML product initiatives in production</li><li>Proven track record of shipping AI products at scale &mdash; chatbots, recommendation systems, NLP features, intelligent automation, or AI agents that served real users</li><li>Deep understanding of LLMs, prompt engineering, RAG architectures, fine-tuning, and evaluation frameworks &mdash; you can hold your own in technical discussions with ML engineers</li><li>Experience with conversational AI platforms (e.g. Dialogflow, Rasa, custom LLM-based agents) and measuring their effectiveness</li><li>Demonstrated ability to translate ambiguous AI opportunities into concrete product specs, build-vs-buy decisions, and phased rollout plans</li><li>Strong data intuition &mdash; comfortable with SQL, analytics dashboards, and experiment design</li><li>Experience in fintech, crypto, or high-compliance environments is a strong plus</li><li>Ability to influence and align senior stakeholders (C-suite, engineering leads, compliance) on AI adoption strategy</li><li>Bachelor's degree in CS, Engineering, or related field; advanced degree in AI/ML is a plus but not required &mdash; shipped products matter more than credentials</li></ul><div><b>
Life @ </b><b>Crypto.com</b></div><div>
</div><div>
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.</div><div>
Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.</div><div>
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.</div><div>
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.</div><div>
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.</div><div></div><div><br>
</div><div><b><i>
Are you ready to kickstart your future with us?</i></b></div><div>
</div><div><b>
Benefits</b></div><div>
</div><div>
Competitive salary</div><div>
Medical insurance package with extended coverage to dependents</div><div>
Attractive annual leave entitlement including: birthday, work anniversary</div><div>
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up</div><div>
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
</div><div>Work Perks: crypto.com visa card provided upon joining</div><div>
</div><div>
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.</div><div>
</div><div><b>
About </b><b>Crypto.com</b><b>:</b></div><div>
</div><div>
Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet&trade;. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.</div><div>
</div><div>
Learn more at https://crypto.com.</div><div>
</div><div>
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.</div><div>
</div><div>
Personal data provided by applicants will be used for recruitment purposes only.</div><div>
</div><div>
Please note that only shortlisted candidates will be contacted.</div>
<p>
We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.</p></div>

Senior Product Manager, AI Transformation

Grand Flora Group

<p>Salon &amp; Spa Development Manager</p><p><b>Location:</b> Grand Flora Salon<br/><b>Reports To:</b> General Manager -Owner- CEO</p><p><b>Job Summary</b></p><p>The Salon &amp; Spa Development Manager is responsible for driving the growth, innovation, and overall performance of Grand Flora Salon&rsquo;s services and business operations. This role focuses on expanding revenue streams, elevating brand positioning, enhancing customer experience to a luxury standard, and developing high-performing teams across all departments.</p><p><b>Key Responsibilities1. Business Development &amp; Growth Strategy</b></p><ul><li>Develop and implement strategies to increase revenue and profitability.</li><li>Identify new business opportunities, partnerships, and service expansions.</li><li>Introduce new treatments, packages, and premium service offerings aligned with market trends.</li><li>Conduct competitor analysis and market research within the UAE luxury salon &amp; spa industry.</li></ul><p><b>2. Premium Customer Experience &amp; Brand Positioning</b></p><ul><li>Design and enforce a <b>luxury client journey</b> across all touchpoints.</li><li>Ensure consistent delivery of exceptional, personalized service standards.</li><li>Build VIP client programs, memberships, and loyalty strategies.</li><li>Maintain brand image, ambiance, and service excellence aligned with a premium salon.</li></ul><p><b>3. Operations Oversight</b></p><ul><li>Oversee daily operations across all sections (hair, nails, spa, etc.).</li><li>Ensure SOPs (Standard Operating Procedures) are implemented and followed.</li><li>Monitor service quality, hygiene standards, and operational efficiency.</li><li>Optimize workflows to improve client experience and reduce wait times.</li></ul><p><b>4. Team Leadership &amp; Development</b></p><ul><li>Recruit, train, and develop high-performing teams.</li><li>Build leadership within department supervisors and team leaders.</li><li>Conduct performance reviews and implement staff development plans.</li><li>Foster a culture of excellence, professionalism, and accountability.</li></ul><p><b>5. Sales, Marketing &amp; Revenue Management</b></p><ul><li>Set and monitor revenue targets across departments.</li><li>Drive upselling, cross-selling, and retail product performance.</li><li>Collaborate with marketing teams on campaigns, promotions, and brand visibility.</li><li>Analyze sales reports and implement improvement strategies.</li></ul><p><b>6. Financial Management</b></p><ul><li>Manage budgets, cost control, and profitability of operations.</li><li>Monitor expenses, product usage, and wastage.</li><li>Ensure financial targets and KPIs are consistently achieved.</li></ul><p><b>7. Client Relationship &amp; Retention</b></p><ul><li>Build strong relationships with VIP and high-value clients.</li><li>Handle escalated client concerns with professionalism.</li><li>Develop retention strategies to increase repeat business.</li><li>Monitor client feedback and implement continuous improvements.</li></ul><p><b>8. Vendor &amp; Product Management</b></p><ul><li>Source and manage premium product lines and suppliers.</li><li>Negotiate contracts and maintain strong vendor relationships.</li><li>Ensure availability of high-quality products aligned with brand positioning.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in salon/spa management or business development (5+ years preferred).</li><li>Strong understanding of luxury salon &amp; spa operations.</li><li>Experience in the UAE or GCC market is highly preferred.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong business acumen with a focus on growth and profitability.</li><li>Ability to work in a fast-paced, high-end service environment.</li></ul><p><b>Key Skills</b></p><ul><li>Business Development &amp; Strategy</li><li>Luxury Customer Experience Management</li><li>Leadership &amp; Team Building</li><li>Sales &amp; Revenue Growth</li><li>Operational Excellence</li><li>Financial Planning &amp; Analysis</li></ul><p><b>KPIs (Performance Indicators)</b></p><ul><li>Revenue growth &amp; profitability</li><li>Client satisfaction &amp; retention rates</li><li>Service quality standards</li><li>Team performance &amp; staff retention</li><li>Upselling and retail sales performance</li><li>Brand positioning &amp; market presence</li></ul><p><b>Additional Expectations (Luxury Standard)</b></p><ul><li>Impeccable grooming and professional presence</li><li>Strong attention to detail in service delivery and ambiance</li><li>Ability to anticipate trends and innovate continuously</li><li>Commitment to delivering a <b>premium, five-star client experience</b></li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Pay: From AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>Kindly only put in your cv if you are experienced and qualified to handle a large scale beauty imdustry business</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Language:</p><ul><li>FLUENT ENGLISH (Required)</li></ul><p>Work Location: In person</p>

EXPERIENCED salon and spa Development manager

FUKU

<div>Job Description<br>
<br>
Customer Relationship Building and Business Opportunity Development<br>
<br>
<ul><li>Proactively analyze key industries within the assigned country/market to identify key or potential customers.</li><li>Independently map out the customer&rsquo;s decision-making chain to uncover real needs.</li><li>Engage customers using their business language to build trust and uncover product and technical requirements, converting these into qualified sales opportunities.</li><li>Drive upsell and cross-sell initiatives with existing customers, enhance their experience across service and business collaboration, and accelerate cloud resource consumption.</li><li>Maintain regular contact with both existing and prospective customers to stay informed of their business strategies, budget cycles, vendor landscape, organizational structure, and technical environment.</li><li>Identify and navigate the customer&rsquo;s decision-making chain; cultivate and sustain strong relationships at critical decision points, especially with C-level or C-level direct (CXO-D) executives, to secure strategic support and long-term partnership in both business and technology domains.</li></ul><br>
Product and Technical Value Communication<br>
<br>
<ul><li>Leverage in-depth understanding of the customer&rsquo;s industry and business context to help them recognize the technical value of Alibaba Cloud&rsquo;s core offerings, including the Apsara Cloud Operating System, the &ldquo;7 Core Products,&rdquo; and AI/Intelligent Computing solutions.</li><li>Clearly articulate Alibaba Cloud&rsquo;s differentiated competitive advantages over rival providers, reinforcing its positioning as the customer&rsquo;s optimal strategic partner.</li><li>Independently deliver presentations to customers on Alibaba Cloud&rsquo;s standardized product solutions.</li><li>With support from Solutions Architects (SA), independently articulate tailored solutions aligned with the customer&rsquo;s specific business scenarios, clearly communicating the competitive advantages and concrete business value of Alibaba Cloud&rsquo;s offerings.</li></ul><br>
Drive Decision-Making and Opportunity Conversion<br>
<br>
<ul><li>Drive rapid customer decision-making and sustained adoption of Alibaba Cloud products and technical solutions through effective resource integration and strategic engagement.</li><li>Employ a full range of sales strategies, including persuasive communication, commercial negotiation, and tailored pricing proposals, to convert opportunities into closed deals and achieve performance targets.</li><li>Proactively identify and escalate customer experience issues encountered during product usage, driving internal cross-functional collaboration to resolve them and catalyze improvements in Alibaba Cloud&rsquo;s product solutions, service delivery, and operational processes.</li></ul><br>
Business Support<br>
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<ul><li>Provide end-to-end business support throughout the customer lifecycle by coordinating cross-functional resources to ensure successful project implementation.</li><li>Proactively identify and resolve product usage issues in a timely manner.</li><li>Accelerate the iterative adoption and optimization of Alibaba Cloud products on the customer side to effectively support the achievement of their technical objectives.</li></ul><br>
<ul><li>Focus on MaaS &amp; AI</li></ul><br>
Job Requirements<br>
<br>
<ul><li>Over 5 years of experience in the cloud computing industry, with a proven track record in public cloud sales and B2B/B2G sales or pre-sales roles.</li><li>Prior experience in large-scale customer stack migration.</li><li>Prior experience in scaling revenue across Key Accounts (KA).</li><li>Industry-specific domain expertise preferred.</li><li>Experience working with core competitors preferred.</li><li>Understand how various products deliver value in common industry/business scenarios; demonstrate the ability to comprehend customers&rsquo; business operations and digital transformation needs, and identify their pain points.</li><li>Diagnose technical challenges within customers' specific business contexts and propose competitive solutions.</li><li>Establish partnerships with mid-to-large enterprises from scratch; accurately identify key internal influencers and rapidly build trust.</li><li>Demonstrate tangible value quickly during initial customer entry; anticipate potential future product adoption scenarios and pre-embed expansion steps and strategies for scalable growth.</li><li>Develop a detailed, quantified upsell roadmap and translate it into a comprehensive, customer-endorsed CSPA, clearly defining strategy, execution path, and numerical targets.</li><li>Lead customer upgrade initiatives, such as expanding consumption from IaaS infrastructure resources to higher-value services like PaaS, data, and AI solutions.</li><li>Independently initiate &quot;Call High&quot; engagements with customer stakeholders (e.g., CTO or project owner), conduct effective business and technical dialogues, and influence and accelerate decision-making.</li><li>Understand customer requirements and be familiar with Alibaba Cloud partner policies and the partner directory.</li><li>Manage customer expectations, assess partner strengths and weaknesses, and conduct effective partner selection.</li><li>Build multi-level relationship networks within customer organizations; effectively influence key decision-makers and secure critical project intelligence.</li><li>Lead end-to-end execution of mid-sized projects, including formulating competitive strategies, coordinating cross-functional resources, conducting negotiations, and closing contracts to achieve target outcomes.</li><li>Plan and lead high-level executive engagement activities (e.g., C-suite visits) to significantly deepen strategic customer relationships.</li></ul></div>

Senior Cloud Sales MaaS & AI

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