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product support engineer - lahore

product support engineer lahore

US Mobile

<div>
 US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity.
 
 
 At the core of it all, we have a team and culture that has been recognized by Forbes as one of the top 500 best startup employers in the US. Our team spans diverse backgrounds, cultures, and stories, with employees coming from 20+ countries.
 
 
 We're a venture-backed company entering hypergrowth, having recently ranked 94th on Inc 5000's fastest-growing private companies in America, and we&rsquo;re looking for someone exceptional to join our team.
 
 
 You're on the frontline, owning every millimeter of the customer experience. Through deep troubleshooting of common and outlier issues, walking customers through activation experiences, receiving and reporting on feedback directly from users, and developing satisfying solutions to difficult problems &mdash; you will gain a panoramic perspective on how US Mobile operates. From there, you can explore careers here and elsewhere in areas that interest you and where you provide unique insight and capabilities.
 
 
 Product Support Engineers provide customer support by chat, phone or email with the authority to make direct decisions, think creatively, and with a direct line to teams around the company. Gain expertise on every aspect of the product and organization.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as the bridge between customers and various departments, ensuring a seamless and unified customer experience journey
 </li>
 <li>
 Define, shape, and implement a comprehensive CX strategy that encompasses all customer interactions
 </li>
 <li>
 Collaborate with cross-functional teams to optimize processes, products, and technology for enhanced customer satisfaction
 </li>
 <li>
 Analyze customer feedback and data to identify pain points and opportunities for improvement
 </li>
 <li>
 Monitor and assess customer interactions to ensure adherence to the human-centered approach and brand values
 </li>
 <li>
 Continuously innovate and iterate on the customer experience, driving positive changes based on insights and feedback
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field. IELTS, A-Levels
 </li>
 <li>
 Strong communication skills, both written and verbal
 </li>
 <li>
 Demonstrated empathy and customer-centric mindset
 </li>
 <li>
 Ability to work effectively within a team and across departments
 </li>
 <li>
 Proactive attitude with a strong willingness to learn and adapt
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive above-market salary
 </li>
 <li>
 Comprehensive health coverage
 </li>
 <li>
 Free food, drinks, and many facilities
 </li>
 <li>
 Dynamic and agile startup environment
 </li>
 <li>
 Access to top-notch office amenities in Lahore
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Product Support Engineer - Lahore

<div><div><div>US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity.</div><div></div><div> 
At the core of it all, we have a team and culture that has been recognized by Forbes as one of the top 500 best startup employers in the US. Our team spans diverse backgrounds, cultures, and stories, with employees coming from 20+ countries.</div><div></div><div> 
We're a venture-backed company entering hypergrowth, having recently ranked 94th on Inc 5000's fastest-growing private companies in America, and we&rsquo;re looking for someone exceptional to join our team.</div><div></div><div> 
You're on the frontline, owning every millimeter of the customer experience. Through deep troubleshooting of common and outlier issues, walking customers through activation experiences, receiving and reporting on feedback directly from users, and developing satisfying solutions to difficult problems &mdash; you will gain a panoramic perspective on how US Mobile operates. From there, you can explore careers here and elsewhere in areas that interest you and where you provide unique insight and capabilities.</div><div></div><div> 
Product Support Engineers provide customer support by chat, phone or email with the authority to make direct decisions, think creatively, and with a direct line to teams around the company. Gain expertise on every aspect of the product and organization.</div></div>
<div><div><h3 class="jobSectionHeader">Responsibilities</h3><ul><li><ul><li>
Act as the bridge between customers and various departments, ensuring a seamless and unified customer experience journey.</li><li>
Define, shape, and implement a comprehensive CX strategy that encompasses all customer interactions.</li><li>
Collaborate with cross-functional teams to optimize processes, products, and technology for enhanced customer satisfaction.</li><li>
Analyze customer feedback and data to identify pain points and opportunities for improvement.</li><li>
Monitor and assess customer interactions to ensure adherence to the human-centered approach and brand values.</li><li>
Continuously innovate and iterate on the customer experience, driving positive changes based on insights and feedback.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Requirements</h3><ul><li><ul><li>
Bachelor's degree in a relevant field. IELTS, A-Levels.</li><li>
Strong communication skills, both written and verbal.</li><li>
Demonstrated empathy and customer-centric mindset.</li><li>
Ability to work effectively within a team and across departments.</li><li>
Proactive attitude with a strong willingness to learn and adapt.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">What We Offer</h3><ul><li><ul><li>
Competitive above-market salary.</li><li>
Comprehensive health coverage.</li><li>
Free food, drinks, and many facilities.</li><li>
Dynamic and agile startup environment.</li><li>
Access to top-notch office amenities in Lahore.</li></ul></li></ul></div></div>
<div><div>₨ 150,000 - ₨ 300,000 a month</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

HRPSP - Your Strategic HR Partner

Now Hiring: Online Technical Support Engineer &ndash; LahoreA reputed telecom company is looking for a dedicated and tech-savvy professional to join our growing team as an Online Technical Support Engineer based in Wafaqi Colony, Lahore.Position: Online Technical Support EngineerLocation: Wafaqi Colony, LahoreJob Type: Full-timeRequirements:✔ Minimum Bachelor&rsquo;s degree (Required) ✔ Fresh graduates or candidates with at least 4 months of relevant experience are encouraged to apply ✔ Preferred: Minimum 1 year of experience in Online Technical Support ✔ Expert in Flash Fiber network ✔ Preference will be given to candidates having experience with competitor networksKey Responsibilities:Analyze and resolve customer complaints efficiently Conduct deep analysis of Flash Fiber key parameters to ensure top-quality network performance Collaborate with internal teams to maintain high service standardsSalary &amp; Benefits:Monthly Salary: Rs. 37,000 + Incentives up to Rs. 15,000 Medical Insurance coverage Excellent career growth opportunities in a reputed telecom organization Dynamic and supportive work environmentNote: Only candidates based in Lahore are eligible to apply.Apply Now! If you meet the above criteria and are ready to take on this exciting challenge, send your CV today and become a part of our professional team!Job Type: Full-timePay: Rs37,000.00 - Rs52,000.00 per monthWork Location: In person

Online Technical Support Engineer

AmentoTech Pvt Ltd

Job Title: Sr. SQA Engineer (Automation &amp; Manual)Location: Faisal Town, Lahore.Employment Type: Full-Time/On-siteJob Overview:We are looking for Senior QA Automation Engineers with strong hands-on experience in building and maintaining automation frameworks. The ideal candidate will focus on ensuring product stability through automated testing, API validation, and quality engineering processes.Key Responsibilities:<ul><li>Automation Development: Build automated tests using Selenium, Cypress, or Playwright.</li><li>API Automation: Implement automated API tests using Postman/Newman or REST Assured.</li><li>Test Strategy: Develop test plans, traceability matrices, and regression suites.</li><li>Quality Assurance: Identify defects, document them in Jira/YouTrack, and validate fixes.</li><li>Framework Enhancement: Improve automation coverage and integrate test suites into CI pipelines.</li><li>Release Stability: Support sprint cycles and ensure reliable deployments.</li></ul>Requirements:<ul><li>Experience: Minimum 3 years of hands-on automation experience.</li><li>Automation Tools: Cypress, Playwright, or Selenium WebDriver.</li><li>API Testing: Postman, Swagger, Newman, REST Assured.</li><li>CI Integration: GitHub Actions, GitLab CI, or Jenkins.</li><li>Test Management: TestRail, Zephyr, or Qase.</li></ul>Personal Attributes<ul><li>Strong sense of ownership and accountability</li><li>Clear and effective communicator</li><li>Detail-oriented with a quality-first mindset</li><li>Proactive, self-driven, and reliable</li><li>Strong problem-solving and analytical skills</li><li>Collaborative and team-focused attitude</li><li>Ability to manage time and priorities effectively</li><li>Adaptable to changing requirements and fast-paced environments</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Automation and Manual (BOTH): 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Sr. SQA (Manual & Automation)

umerdesigns protolabs smc pvt ltd

Position: Product Design EngineerLocation: LahoreJob Type: Full-TimePosition Overview:We are seeking a motivated Product Design Engineer to join our team. This entry-level role offers an excellent opportunity to gain hands-on experience in prototype manufacturing, mechanical design, design for manufacturing, testing, and analysis.Key Responsibilities:<ul><li>Assist in the design, testing, and analysis of mechanical systems and components.</li><li>Create CAD models, technical drawings, and prototypes.</li><li>Support the preparation of engineering documentation, testing, and reporting.</li><li>Collaborate with cross-functional teams to ensure seamless design integration.</li><li>Troubleshoot and resolve mechanical issues in prototypes and production.</li><li>Stay updated on industry trends and best practices.</li></ul>Required Skills and Knowledge:<ul><li>Hands-on experience with CAD software (e.g., SolidWorks, AutoCAD).</li><li>Basic understanding of manufacturing processes and rapid prototyping techniques.</li></ul>Attributes:<ul><li>Eagerness to learn and grow in a dynamic engineering environment.</li><li>Strong attention to detail and a learning-oriented mindset.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Mechanical Engineering</li><li>Fresh graduates or experienced both can apply</li></ul>What We Offer:<ul><li>Opportunity to work on real-world projects and learn from experienced engineers.</li><li>Exposure to modern design and manufacturing techniques.</li><li>Career growth and professional development within a supportive team environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Mechanical engineer

Tazah Technologies

Full Stack EngineerAbout the Role:We&rsquo;re looking for a passionate Full Stack Engineer with solid experience in Python (FastAPI / Django / Flask), React, and Node.js to join our growing tech team. The ideal candidate will have strong command over both front-end and back-end development, with exposure to AWS services and modern DevOps practices.Key Responsibilities:<ul><li>Develop and maintain scalable web applications using React (frontend) and Python/Node.js (backend).</li><li>Build and integrate RESTful APIs ensuring performance and security best practices.</li><li>Collaborate closely with designers, product managers, and engineers to deliver robust, user-centric solutions.</li><li>Manage deployments and CI/CD pipelines (DevOps experience preferred).</li><li>Optimize applications for speed, scalability, and cloud performance.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science or related field (or equivalent practical experience).</li><li>Preferably 3+ years of professional experience as a Full Stack Engineer.</li><li>Proficiency in Python (FastAPI / Django / Flask), React, and Node.js.</li><li>Strong understanding of REST APIs, databases (SQL/NoSQL), and cloud platforms.</li><li>Hands-on experience with AWS services such as EC2, ECS, S3, API Gateway, DynamoDB, etc.</li><li>Familiarity with Docker, CI/CD, AWS/Azure, or similar DevOps tools.</li><li>Excellent problem-solving, debugging, and communication skills.</li></ul>Nice to Have:<ul><li>Experience with GraphQL.</li><li>Knowledge of testing frameworks (Jest, Mocha, PyTest, etc.).</li><li>Exposure to AI frameworks such as OpenAI, LangChain, or AgenticAI.</li><li>Understanding of microservices and distributed systems.</li></ul>Why Join? Founding Team Role: A seat at the strategy table: shape the product, the stack, and the AI culture from day 1.Fast Growth: Join at the ground floor and grow with us&mdash;your impact today positions you to lead tomorrow&rsquo;s team and take full ownership of the products you helped bring to life.Let&rsquo;s take the wheel together: Tackle real-world challenges with us and make your mark by shipping the next big AI product the world will love.Rewards: Competitive PKR salary + employee stock options + Health insurance for you and your family.Job Type: Full-timePay: Rs250,000.00 - Rs450,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Full Stack Engineer

Electrical Engineering Services

Job Advertisement: Sourcing and Sales EngineerWe&rsquo;re Hiring: Sourcing and Sales EngineerAre you an engineer with a passion for procurement and sales? We&rsquo;re looking for a Sourcing and Sales Engineer with a technical background to bridge the gap between our supply chain and sales operations. This role involves sourcing high-quality components, comparing technical specifications, and engaging with international vendors to meet business needs.Key Responsibilities:<ul><li>Sourcing and Procurement:</li><li>Collaborate with the procurement team to identify and source technical components from global vendors.</li><li>Contact international suppliers to obtain competitive pricing and ensure timely delivery of goods.</li><li>Evaluate vendor offerings and negotiate terms to ensure cost-effectiveness and quality compliance.</li><li>Sales Support:</li><li>Assist the sales team in analyzing and comparing technical specifications of products.</li><li>Provide detailed and accurate technical input to meet client requirements.</li><li>Liaise with foreign vendors to clarify product details and address technical queries.</li><li>Technical and Vendor Analysis:</li><li>Conduct technical evaluations of products and services to ensure they meet business and client needs.</li><li>Research new vendors and technologies to enhance the procurement process.</li><li>Collaborate with internal teams to ensure technical compatibility of sourced components.</li><li>Documentation and Reporting:</li><li>Prepare procurement and sales-related documentation, including quotations, purchase orders, and technical evaluations.</li><li>Maintain organized records of vendor communications and product specifications.</li><li>Generate regular reports to track procurement and sales performance.</li></ul>Qualifications and Skills:<ul><li>Educational Background: Bachelor&rsquo;s degree in Engineering (Mechanical, Electrical, or relevant field) or An Experienced Technical Professional having Graduate Degree</li><li>Proven experience in procurement, sourcing, or sales support roles.</li><li>Strong understanding of technical specifications and engineering components.</li><li>Excellent communication and negotiation skills for dealing with vendors and internal teams.</li><li>Proficiency in MS Office; familiarity with ERP systems is a plus.</li><li>Fluency in English; knowledge of additional languages (e.g., Mandarin) is an advantage.</li></ul>Why Join Us?<ul><li>Leverage your engineering expertise in an exciting procurement and sales role.</li><li>Work in a dynamic, international environment with opportunities for professional growth.</li><li>Be a key contributor to optimizing supply chain and sales performance.</li></ul>Employment Type: Full-TimeIf you are an engineer with a technical mindset and a flair for procurement and sales, we&rsquo;d love to hear from you. Apply now and make an impact!Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Sourcing and Sales Executive

Explore 2234+ Product support engineer lahore in Walton Lahore Spoken English Teacher Male Female Jobs In House Jobs In Charge Design Mechanical Jobs In Lahore this January. Find roles across top companies and apply now to boost your career.