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system support engineer

online technical support engineer

HRPSP - Your Strategic HR Partner

Now Hiring: Online Technical Support Engineer &ndash; LahoreA reputed telecom company is looking for a dedicated and tech-savvy professional to join our growing team as an Online Technical Support Engineer based in Wafaqi Colony, Lahore.Position: Online Technical Support EngineerLocation: Wafaqi Colony, LahoreJob Type: Full-timeRequirements:✔ Minimum Bachelor&rsquo;s degree (Required) ✔ Fresh graduates or candidates with at least 4 months of relevant experience are encouraged to apply ✔ Preferred: Minimum 1 year of experience in Online Technical Support ✔ Expert in Flash Fiber network ✔ Preference will be given to candidates having experience with competitor networksKey Responsibilities:Analyze and resolve customer complaints efficiently Conduct deep analysis of Flash Fiber key parameters to ensure top-quality network performance Collaborate with internal teams to maintain high service standardsSalary &amp; Benefits:Monthly Salary: Rs. 37,000 + Incentives up to Rs. 15,000 Medical Insurance coverage Excellent career growth opportunities in a reputed telecom organization Dynamic and supportive work environmentNote: Only candidates based in Lahore are eligible to apply.Apply Now! If you meet the above criteria and are ready to take on this exciting challenge, send your CV today and become a part of our professional team!Job Type: Full-timePay: Rs37,000.00 - Rs52,000.00 per monthWork Location: In person

Online Technical Support Engineer

MULTINET PAKISTAN PVT LTD

To Troubleshoot and resolve customer problems on Multinet products and solutions.	Maintain high customer satisfaction throughout the process from the first call to complete problem resolution and provide ticket number for future reference.	Must be well&ndash;organized, able to work with minimum supervision, and able to interact professionally with customers.	Must have the ability to manage customer expectations, prioritize work while multitasking.	Provide technical support on phone for Support/Service requests. Provide phone assistance to our customers on the provision of customer services.	Entertain the customer queries and provide direct technical support to the customer base on the operation, troubleshooting, installation of CPE (customer premises equipment) and other products.	Respond to customer (internal and external) inquiries concerning customer complaints (Support / Service) request and improves the overall functionality of provided services and related CPE (vendor equipment).	To document and log all customer contacts/ queries into the support database.	Prepare and deliver documentation of problem description and findings to appropriate escalation point. (Example: Log complaints highlight and escalate to concern).	Take ownership of and solve increasingly complex customer issues in line with support process and policy and ensuring customer satisfaction.	Call handling: log and qualify issues, priorities severity, identify and communicate action plan.	Diagnosis: analyze the issue, using sophisticated tools, own knowledge, and where appropriate liaise with others to identify the cause and solution for the issue	Solution: communicate the solution to the client and Multinet team and agree on an action plan.	Complain ticket assign to different departments.Requirements:	Technical Degree B.E/B.S in Telecom/Electronics/Computer Science	Ability to work under pressure in a fast pace work environment.	Ability to solve issues and maintain positive relationships with clients and teams.	Ability to effectively manage time, establishes priorities and handles multiple tasks.	Ability to get along with others, be punctual, and follow instructions.	Ability to follow company policies and procedures.Job Types: Full-time, FresherPay: From Rs55,000.00 per monthWork Location: In person

Avanceon Middle East & South Asia

<div>
 
 Job Summary
 
 
 
 Octopus Digital Ltd. is seeking a motivated
 
 Digital Sales Engineer
 
 to join its Lahore office. The role is responsible for generating, qualifying, and converting B2B leads through digital channels. The ideal candidate will have experience in digital or inside sales, a strong understanding of B2B sales cycles, and a technical mindset&mdash;preferably supported by an engineering background.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Generate and qualify B2B leads using digital platforms such as LinkedIn, email campaigns, CRM systems, and company digital channels.
 </li>
 <li>
 Engage with prospective clients through emails, calls, virtual meetings, and online product or solution presentations.
 </li>
 <li>
 Understand customer business and technical requirements and propose suitable digital or engineering-based solutions.
 </li>
 <li>
 Manage leads throughout the sales pipeline from initial contact to deal closure.
 </li>
 <li>
 Coordinate with marketing teams on digital campaigns, lead nurturing, and follow-up strategies.
 </li>
 <li>
 Maintain accurate sales records, pipeline updates, and customer interactions in CRM systems.
 </li>
 <li>
 Conduct online market research to identify potential industries, customers, and business opportunities.
 </li>
 <li>
 Support the preparation of sales proposals, quotations, presentations, and commercial documentation.
 </li>
 <li>
 Achieve assigned sales targets and KPIs.
 </li>
 <li>
 Build and maintain strong professional relationships with B2B clients.
 </li>
 <li>
 Stay updated on industry trends, competitor offerings, and digital sales best practices.
 
 
 </li>
 </ul>
 
 Educational Qualification
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (Computer, Software, Electrical, Electronics, Mechanical, Industrial, or related fields) &mdash; preferred.
 </li>
 <li>
 Candidates with a bachelor&rsquo;s degree in Business Administration, Marketing, or related disciplines may be considered if they have relevant B2B digital sales experience.
 
 
 </li>
 </ul>
 
 Experience Requirements
 
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in B2B digital sales, inside sales, or business development.
 </li>
 <li>
 Experience in digital lead generation and customer engagement.
 </li>
 <li>
 Familiarity with CRM systems and digital sales tools.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong communication, presentation, and negotiation skills.
 </li>
 <li>
 Ability to understand and communicate technical products or solutions to business clients.
 </li>
 <li>
 Target-driven mindset with strong follow-up discipline.
 </li>
 <li>
 Analytical approach to assess lead quality and sales performance.
 </li>
 <li>
 Good time management and multitasking skills.
 </li>
 <li>
 Comfortable working in a fast-paced, performance-oriented environment.
 
 
 </li>
 </ul>
 
 Preferred Skills (Optional)
 
 
 
 <ul>
 <li>
 Experience in technology, automation, engineering solutions, or SaaS-based B2B sales.
 </li>
 <li>
 Understanding of digital marketing funnels and lead conversion metrics.
 </li>
 <li>
 Experience conducting virtual demos or online sales presentations.
 </li>
 </ul>
</div>

Digital Sales Engineer

Electrical Engineering Services

Job Advertisement: Sourcing and Sales EngineerWe&rsquo;re Hiring: Sourcing and Sales EngineerAre you an engineer with a passion for procurement and sales? We&rsquo;re looking for a Sourcing and Sales Engineer with a technical background to bridge the gap between our supply chain and sales operations. This role involves sourcing high-quality components, comparing technical specifications, and engaging with international vendors to meet business needs.Key Responsibilities:<ul><li>Sourcing and Procurement:</li><li>Collaborate with the procurement team to identify and source technical components from global vendors.</li><li>Contact international suppliers to obtain competitive pricing and ensure timely delivery of goods.</li><li>Evaluate vendor offerings and negotiate terms to ensure cost-effectiveness and quality compliance.</li><li>Sales Support:</li><li>Assist the sales team in analyzing and comparing technical specifications of products.</li><li>Provide detailed and accurate technical input to meet client requirements.</li><li>Liaise with foreign vendors to clarify product details and address technical queries.</li><li>Technical and Vendor Analysis:</li><li>Conduct technical evaluations of products and services to ensure they meet business and client needs.</li><li>Research new vendors and technologies to enhance the procurement process.</li><li>Collaborate with internal teams to ensure technical compatibility of sourced components.</li><li>Documentation and Reporting:</li><li>Prepare procurement and sales-related documentation, including quotations, purchase orders, and technical evaluations.</li><li>Maintain organized records of vendor communications and product specifications.</li><li>Generate regular reports to track procurement and sales performance.</li></ul>Qualifications and Skills:<ul><li>Educational Background: Bachelor&rsquo;s degree in Engineering (Mechanical, Electrical, or relevant field) or An Experienced Technical Professional having Graduate Degree</li><li>Proven experience in procurement, sourcing, or sales support roles.</li><li>Strong understanding of technical specifications and engineering components.</li><li>Excellent communication and negotiation skills for dealing with vendors and internal teams.</li><li>Proficiency in MS Office; familiarity with ERP systems is a plus.</li><li>Fluency in English; knowledge of additional languages (e.g., Mandarin) is an advantage.</li></ul>Why Join Us?<ul><li>Leverage your engineering expertise in an exciting procurement and sales role.</li><li>Work in a dynamic, international environment with opportunities for professional growth.</li><li>Be a key contributor to optimizing supply chain and sales performance.</li></ul>Employment Type: Full-TimeIf you are an engineer with a technical mindset and a flair for procurement and sales, we&rsquo;d love to hear from you. Apply now and make an impact!Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Sourcing and Sales Executive

Prime System Solutions

<div>
 
 Job Summary:
 
 
 
 The Engineer, Professional Services is responsible for assisting the Project team and providing knowledge and expertise for a range of project implementations and extended client engagements. The ideal candidate has a high level of attention to detail, takes initiative, and can drive results for customer requirements. The Engineer, Professional Services will be responsible for maintaining the organization's standard for customer service and delivering projects with the highest attention to compliance and quality. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Project Utilization of 70% billable hours per week, including all dispatch and project work directly involved for the client.
 </li>
 <li>
 As requested, travel onsite to client offices to provide services supporting the project team. Days not spent travelling will be worked either onsite at the office or in the agreed upon remote location.
 </li>
 <li>
 Provide superior service to customers and clients.
 </li>
 <li>
 Work closely with the project team to complete the defined project objectives outlined in the project statement of work.
 </li>
 <li>
 Collect and analyze project data to create status reports against the established project milestones and recommend future actions.
 </li>
 <li>
 Review reports of production, malfunction, and maintenance to determine or address issues.
 </li>
 <li>
 Assess the status of projects against the planned schedule, identify actual or potential problems, and facilitate solutions to ensure projects are completed on time.
 </li>
 <li>
 Manage and prioritize personal utilization in project work to ensure that hours are being directed towards productive, billable work.
 </li>
 <li>
 Other related duties as assigned, including dispatch work on client sites, and managing service tickets that are assigned to the project team queue, and responding in an agreed upon timeframe.
 </li>
 <li>
 Analyzes and troubleshoots ticket logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis.
 </li>
 <li>
 Acts as a first level technical escalation point to assist associate engineers with troubleshooting technical challenges and providing solutions, escalating further to senior engineers when necessary.
 </li>
 <li>
 Interacts and works directly with multiple advanced engineer groups and vendors to escalate technical issues, provide client updates, and drive incidents to resolution often collaborating between more than one group at a time if needed.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong oral and written communication skills
 </li>
 <li>
 Effective time management and multi-tasking skills
 </li>
 <li>
 Maintains the ability to stay organized and be detail-oriented
 </li>
 <li>
 Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
 </li>
 <li>
 Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment
 </li>
 <li>
 Confident and comfortable with client facing activity. Demonstrates the ability to follow up on client feedback to drive outcomes
 </li>
 <li>
 Strong oral and written communication skills
 </li>
 <li>
 Communicate effectively with internal team members, customers, clients, and stakeholders.
 </li>
 <li>
 Expert level Microsoft Windows /Active Directory and related services
 </li>
 <li>
 Server hardware configuration, including RAID, NIC teaming
 </li>
 <li>
 Exchange 2010, 2013, 2016, 2019 - Management, troubleshooting, and migrations
 </li>
 <li>
 Microsoft 365 (Exchange Online, SharePoint, Azure AD &amp; Intune)
 </li>
 <li>
 Hypervisor (VMware ESXi, Microsoft Hyper-V, Citrix XenServer)
 </li>
 <li>
 Network Design (Firewall, Router, Switch configurations)
 </li>
 <li>
 WAN configuration including BGP and MPLS
 </li>
 <li>
 Terminal Services, Remote Desktop Services, or Citrix XenApp/Desktop
 </li>
 <li>
 Microsoft SQL 2012 and later
 </li>
 <li>
 Wireless Network technologies including cloud managed products
 </li>
 <li>
 Enterprise Security Products (CrowdStrike, Microsoft Defender, Cylance)
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 4+ years of experience as an Assistant Project Engineer or Project Engineer.
 </li>
 <li>
 3 years' work experience as a Network Administrator installing, configuring, maintaining, and troubleshooting network, data center and security technologies.
 </li>
 <li>
 Bachelor's degree in a related discipline or equivalence of professional work
 </li>
 <li>
 Active Directory experience including DNS, DHCP, NTFS, File/Printer Share, Group Policy
 </li>
 <li>
 Experience in implementation and management of VoIP technology
 </li>
 <li>
 Authentication technology experience, SSO/SAML, MFA, Zero Trust preferred
 
 
 </li>
 </ul>
 
 Certificates, Licenses, Registrations:
 
 
 
 <ul>
 <li>
 Prefer administrator or expert level certifications in networking and cloud technologies, including Microsoft 365 and Azure
 </li>
 </ul>
</div>

Professional Services Engineer

Deskfrnd

About DeskFrndDeskFrnd is a UK-focused Business Process Outsourcing (BPO) company providing technology, operations, and digital support services to international clients. We work with growing global organizations across education, SaaS, and service-based industries.As part of an international EdTech client project, we are hiring a Full Stack Software Engineer to support product development, feature enhancements, and ongoing technical improvements for a wellbeing-focused digital platform used by schools globally.About the Role You will work closely with the Product Director and a Senior Software Engineer, contributing to: Support investigations Bug fixes Feature development This is a hands-on engineering role requiring strong technical skills and a problem-solving mindset. There are no people management responsibilities &mdash; the focus is purely on development and delivery.This role is ideal for an engineer who enjoys working on meaningful products with real-world impact.Key Responsibilities Investigate and resolve technical issues and bugs Develop and enhance platform features Collaborate with product and engineering stakeholders Maintain clean, scalable, and efficient code Support ongoing improvements to platform performance and stabilityRequired Skills &amp; Experience Strong proficiency in vanilla PHP Experience working with HTML and PHP cURL calls for frontend interactions Hands-on experience with Backbone.js and jQuery for Single Page Application (SPA) interfaces Solid knowledge of Laravel for backend development, including: Business logic User authentication Database management Strong analytical and problem-solving skills Proactive and self-driven working style Familiarity with AWS Web Services, including deployment, scaling, and infrastructure management. Experience working in SaaS or product-based environments, Interest in education, wellbeing, or impact-driven productsPersonal Attributes Passionate about building products with positive social impact Comfortable working remotely and independently Collaborative and communicative with cross-functional teams Detail-oriented with a quality-first mindsetWhy Join This Project? Work on a product that supports student and educator wellbeing Be part of a passionate, close-knit international team Opportunity for growth as the product and organization scale Exposure to international product development standardsJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Full Stack Software Engineer

Keyway Solutions

Apply From this Direct company Job Portal: Click on this link : https://keywaygs.zohorecruit.com/jobs/Careers/811363000000633080/Design-Engineer?source=CareerSiteMechanical Design Engineer Keyway Solutions LLP is seeking a Mechanical Design Engineer with a minimum of 1 year of experience in mechanical design. Fresh graduates with proficiency in CAD software and mechanical design related university projects are also encouraged to apply.Responsibilities<ul><li>Assist in 3D modeling, assemblies, and 2D drawing tasks.</li><li>Support senior engineers in CAD operations and product design.</li><li>Collaborate with the design team to meet project specifications.</li><li>Perform quality control checks on assigned tasks.</li><li>Prepare and update design documentation.</li><li>Participate in reverse engineering and design optimization tasks.</li><li>Provide regular progress updates to senior team members.</li><li>Continuously improve SolidWorks and CAD skills through guidance and training.</li></ul>RequirementsRequirements<ul><li>BE. in Mechanical Engineering.</li><li>1 year of experience as a Mechanical Design Engineer is a plus although fresh graduates are encouraged to apply as well.</li><li>Experience in CAD software such as SolidWorks, Autodesk Inventor, CATIA is required.</li><li>Good knowledge of 3D modeling, assemblies, and technical drawing, dimensioning and tolerancing.</li><li>Knowledge of manufacturing methods and design for manufacturing is a plus.</li><li>Problem solving skills and analytical, quick thinking and learning ability, self-organization is a must.</li><li>Effective communication skills with the team and with the client.</li><li>Must be in Lahore (Company does not provide accommodation)</li><li>Full-time, onsite position.</li></ul>Hiring Process &amp; Contractual Terms<ul><li>Hiring stages: Two rounds of online interviews, one on-site test, and a minimum five-day paid on-site trial.</li><li>A 2-year contractual commitment is mandatory, and the agreement will be executed on a legal stamp paper.</li><li>A bachelor&rsquo;s degree will be required as a security deposit upon joining (held until contract obligations are met).</li></ul>BenefitsCompensation &amp; Benefits<ul><li>Salary range: 50,000 &ndash; 80,000 PKR, disbursed in the first week of each month.</li><li>Paid leaves (annual, sick, and casual).</li><li>Annual increment of 20-30% if performance goals is met.</li><li>Employee will be granted an opportunity to appear for Solid Work CSWP after completion of one year of their contract. Keyway Solution will pay half of the course fee with a fee not exceeding $200 .</li><li>Note: No additional benefits are available currently.</li></ul>Company Culture &amp; Environment Keyway Solutions is a startup and an international clientele in mechanical, structural and manufacturing design that has a high demand for design engineering, led by internationally experienced leaders in engineering. Unlike most companies in Pakistan, we do not tolerate any internal politics. Our sole focus is on providing an environment that fosters the advancement of our learning in terms of CAD/CAM software, targeting better efficiency in our internal processes but most importantly translating this into better quality work as output for our clients. Potential candidates can expect the following when working for Keyway Solutions:<ul><li>Mentorship from employees that carry a combined experience of more than 26 years in the field of product &amp; industrial designing.</li><li>A constant effort to extract the candidate&rsquo;s maximum potential in areas that not only offer self-improvement but highlight the candidate&rsquo;s strengths and weaknesses so that they can better apply themselves to their tasks.</li><li>We offer a clear path for career growth, with opportunities to advance into Senior Design or Leadership roles. Our projects span a wide range of industries, giving team members the chance to constantly learn and tackle new challenges.</li><li>While hard work is important, we do believe in fostering camaraderie, improving communication, and building trust among employees. To support this, we host regular after-work outings where employees can connect in a casual setting. Similarly, we believe in celebrating important company milestones to appreciate the contribution and hard work put in by the employees.</li><li>We put the same emphasis on an employee&rsquo;s personal growth as much as we do for the company. For this reason, every employee is eligible to appear for Solid Work CSWP certification test after completing one year of their contract. Fee for the test is paid half by the company.</li></ul>Working Hours<ul><li>9:00 AM to 6:00 PM, Monday to Friday.</li></ul>Important Note: Please thoroughly review the requirements and terms before applying. Only apply if you meet the qualifications and agree to the termsJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Please apply through the link mentioned in the Job Description.</li></ul>Work Location: In person

Mechanical Design Engineer

Explore 1660+ Online technical support engineer in Walton Lahore Spoken English Teacher Male Female Jobs In House Jobs In Charge Design Mechanical Jobs In Lahore this January. Find roles across top companies and apply now to boost your career.