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qa manager

IMSI Technologies

Position Overview:We are seeking a QA &amp; Release Manager to lead our testing team and take full ownership of the release process. This is not a purely managerial role &mdash; it requires someone who actively contributes to testing strategy, develops test cases, and builds automation frameworks. You&rsquo;ll work closely with a motivated QA team that benefits from clear guidance and technical involvement, ensuring timely, high-quality product deliveries through direct engagement and leadership.Key Responsibilities:<ul><li>Manage and mentor QA team of currently 3 engineers</li><li>Own and drive the complete release process from testing to delivery</li><li>Implement and maintain points-based tracking system for testing progress</li><li>Coordinate with development teams on bug fixes and verification</li><li>Establish release checkpoints and quality gates</li><li>Maintain test documentation and regression suites</li><li>Serve as bridge between QA team and management</li></ul>Required Qualifications:<ul><li>5+ years QA experience with 2+ years in leadership role</li><li>Experience managing release cycles for desktop applications</li><li>Strong understanding of software testing methodologies</li><li>Ability to work independently and drive processes forward</li><li>Excellent organizational, verbal, and written communication skills, with full professional proficiency in English.</li></ul>Preferred:<ul><li>Experience with CAD/3D Modeling software testing</li><li>Knowledge of automated testing frameworks</li><li>Familiarity with JIRA for task tracking, sprint planning, and cross-team coordination</li></ul>Job Type: Full-timeWork Location: In person

QA & Release Manager

Keune Cosmetics Pakistan

Position Summary:The Quality Assurance Manager is responsible for overseeing the quality monitoring and improvement programs across all call center operations. This role ensures that customer interactions (inbound, outbound, chat, and email) meet company standards for excellence in service, compliance, and efficiency. The QA Manager will lead a team of analysts to identify training opportunities, develop performance improvement initiatives, and collaborate with operations and training teams to enhance customer experience.Key Responsibilities:<ul><li>Develop, implement, and maintain a comprehensive Quality Assurance framework for call center operations.</li><li>Lead and manage a team of Quality Analysts to monitor, evaluate, and provide feedback on agent interactions.</li><li>Define quality metrics, scorecards, and calibration processes to ensure consistency and fairness.</li><li>Conduct regular audits of calls, emails, and chat interactions for accuracy, compliance, and service excellence.</li><li>Analyze QA data and trends to identify process gaps, performance issues, and training needs.</li><li>Partner with Training and Operations teams to design and deliver targeted coaching and development programs.</li><li>Ensure compliance with company policies, data protection regulations, and industry standards.</li><li>Prepare and present QA performance reports and actionable insights to senior management.</li><li>Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency.</li><li>Lead regular calibration sessions with internal and client stakeholders to align quality expectations.</li><li>Manage QA tools, forms, and software to ensure effective quality monitoring processes.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a related field (Master&rsquo;s preferred).</li><li>5&ndash;8 years of experience in a call center or BPO environment, with at least 3 years in a QA leadership role.</li><li>Strong knowledge of contact center operations, KPIs, and quality frameworks.</li><li>Experience with QA tools and CRM systems (e.g., NICE, Verint, Five9, Zendesk, Salesforce).</li><li>Proven track record of driving service quality improvements and customer satisfaction.</li><li>Excellent analytical, communication, and leadership skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong attention to detail and process orientation.</li></ul>Key Competencies:<ul><li>Leadership and team management</li><li>Data-driven decision-making</li><li>Coaching and feedback delivery</li><li>Customer-centric mindset</li><li>Process improvement and innovation</li><li>Collaboration and stakeholder management</li></ul>Performance Metrics:<ul><li>Quality score improvement (target vs. actual)</li><li>Reduction in repeat errors / customer complaints</li><li>Calibration accuracy across QA and Ops teams</li><li>Agent performance improvement post-feedback</li><li>Customer satisfaction (CSAT) and First Call Resolution (FCR) rates</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Manager Quality Assurance Inbound/Out Bound call center

AmentoTech Pvt Ltd

Location: Faisal Town, Lahore [Onsite] Employment Type: Full-time Department: Quality Assurance / EngineeringAbout the RoleWe are seeking a Mid-Level SQA Engineer with 1&ndash;2 years of experience in software testing to join our SQA team. The ideal candidate should have a strong understanding of manual testing processes and a basic foundation in automation testing. You will work closely with developers, product managers, and senior QA engineers to ensure our applications meet the highest standards of quality, performance, and reliability.Key Responsibilities<ul><li>Perform manual testing for web and mobile applications to identify bugs and usability issues.</li><li>Assist in creating, maintaining, and executing test plans and test cases based on project requirements.</li><li>Collaborate with developers and product teams to understand requirements and expected outcomes.</li><li>Log, track, and verify defects using bug-tracking tools (e.g., Jira).</li><li>Support the implementation of automated test scripts under the guidance of senior QA engineers.</li><li>Participate in sprint planning, daily stand-ups, and QA review meetings.</li><li>Conduct regression testing during release cycles to ensure product stability.</li><li>Provide clear documentation of test results and contribute to improving QA best practices.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>1&ndash;2 years of experience in QA (manual and/or automation).</li><li>Basic understanding of software testing methodologies and SDLC.</li><li>Experience with testing tools such as Postman, Jira, TestRail, or similar.</li><li>Familiarity with web technologies (HTML, CSS, API testing, etc.).</li><li>Good analytical and problem-solving skills.</li><li>Strong communication skills and attention to detail.</li></ul>Nice to Have<ul><li>Exposure to automation testing tools such as Selenium, Cypress, or Playwright.</li><li>Understanding of CI/CD tools (e.g., Jenkins, GitHub Actions).</li><li>Knowledge of SQL for basic database validation.</li><li>Experience with Agile/Scrum development environments.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Opportunity to work with modern technologies and grow into an automation-focused role.</li><li>Mentorship from senior QA and development team members.</li><li>A collaborative and learning-focused work environment.</li><li>Career growth opportunities within the QA and engineering teams.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>SQA: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

SQA Engineer

Cakes & Bakes

Job Title: Deputy Manager Quality Assurance Location: Lahore Job Type: Full-Time Qualification: BS / MS in Food Science &amp; Technology or Food Microbiology. Experience:<ul><li>4 &ndash; 5 years of progressive experience in a Quality Assurance role, preferably within the food manufacturing industry. Hands-on experience in any ERP (Production and/or QA Module) will be an added advantage.</li></ul>Skills:<ul><li>Strong command over implementing three-leveled Quality Control mechanisms (Input, Process, Output) and ensuring Regulatory Compliance.</li><li>Expert knowledge of food safety standards, GMP, and HALAL.</li><li>Proven ability in root cause analysis and productivity improvement techniques.</li><li>Excellent analytical, reporting, and team leadership skills.</li><li>Completion of Lead Auditor Courses (FSSC 22000, ISO 9001:2018, Halal &amp; Internal Auditing) is highly preferred.</li></ul>Responsibilities:<ul><li>Implement and maintain a robust Quality Assurance environment across production lines, raw materials, and final products.</li><li>Oversee and ensure compliance with food safety standards, GMP, and other regulatory requirements.</li><li>Lead root cause analysis for quality issues and implement effective corrective and preventive actions.</li><li>Maintain and review quality control data, reports, and documentation.</li><li>Manage and mentor the QA team, fostering a culture of continuous improvement and high performance.</li><li>Liaise with the Production department to integrate quality standards into all processes.</li></ul>About Us: Cakes &amp; Bakes is a premier food company known for our commitment to excellence and quality. Our focus on superior products and safety has made us a trusted name, and we are dedicated to investing in top talent to drive our mission forward.Why Join Us?<ul><li>A market-competitive salary with fringe benefits.</li><li>A leadership role with significant responsibility and impact on our quality standards.</li><li>Excellent opportunities for professional development in a dynamic environment.</li><li>Work in a professional setting with hands-on exposure to core quality assurance functions.</li></ul>We are particularly interested in candidates who have completed Lead Auditor certifications.Note: Only shortlisted candidates will be contacted for an interview.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Deputy Manager Quality Assurance

Star Laboratories (Pvt.) Ltd.

<ul><li>Responsible for reviewing and updating Standard Operating Procedures (SOPs) for QA and other departments.</li><li>Ensure proper document control and compliance across all departments, maintaining version control and archival processes.</li><li>Coordinate with departments to manage documentation related to logistics, deviations, and other QA-related tasks.</li><li>Maintain and improve documentation systems in line with regulatory and internal quality requirements.</li><li>Support audits and inspections by providing necessary documentation and ensuring readiness.</li></ul>Qualification: Pharm DExperience: 4&ndash;5 years of relevant experience in pharmaceutical documentation or QA roles.Residents of Thokar, Ali Town or surroundings will be preferred.Job Type: Full-timeWork Location: In person

QA Executive

Key Responsibilities:<ul><li>Responsible for reviewing and updating Standard Operating Procedures (SOPs) for QA and other departments.</li><li>Ensure proper document control and compliance across all departments, maintaining version control and archival processes.</li><li>Coordinate with departments to manage documentation related to logistics, deviations, and other QA-related tasks.</li><li>Maintain and improve documentation systems in line with regulatory and internal quality requirements.</li><li>Support audits and inspections by providing necessary documentation and ensuring readiness.</li></ul>Qualification: Pharm DExperience: 4&ndash;5 years of relevant experience in pharmaceutical documentation or QA roles.Residents of Thokar, Ali Town or surroundings will be preferred.Job Type: Full-timeWork Location: In person

Senior QA Executive (Documentation & Art Work)

Workforce Commerce

About the Role: We are looking for a passionate and detail-oriented Software Quality Assurance (SQA) Engineer to join our dynamic team. The ideal candidate should have a solid understanding of software testing methodologies and hands-on experience in manual and/or automation testing.Key Responsibilities:<ul><li>Develop and execute detailed test cases, test plans, and test scripts.</li><li>Perform manual testing of web and mobile applications.</li><li>Identify, document, and track software defects through issue-tracking tools.</li><li>Collaborate with development and product teams to ensure software meets business and technical requirements.</li><li>Assist in regression, performance, and integration testing.</li><li>Contribute to process improvement initiatives within the QA team.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related discipline.</li><li>1*+ year of experience* in software testing or QA.</li><li>Strong understanding of SDLC, STLC, and defect management processes.</li><li>Familiar with testing tools such as Jira, Postman, Selenium, or JMeter.</li><li>Basic knowledge of SQL and API testing.</li><li>Excellent communication skills and attention to detail.</li></ul>Job Type: Full-time Females are encouraged to apply.Job Type: Full-timeWork Location: In person

Explore 806+ Qa manager in Lahore this November. Find roles across top companies and apply now to boost your career.

806 qa manager jobs IN Lahore

QA & Release Manager

Manager Quality Assurance Inbound/Out Bound call center

SQA Engineer

Deputy Manager Quality Assurance

QA Executive

Senior QA Executive (Documentation & Art Work)

SQA Engineer