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qa specialist

Amco IT Systems

Location: Riyadh, KSA (Onsite)Job DescriptionWe are seeking an experienced QA Specialist to join our team in Riyadh, KSA. The ideal candidate will have hands-on experience in software testing and quality assurance, preferably within the financial or banking sector. This role involves ensuring system quality, validating business requirements, and supporting the full testing lifecycle of enterprise applications.Key Responsibilities<ul><li>Review business and technical requirements to develop comprehensive test plans and test cases.</li><li>Perform functional, regression, integration, and system testing.</li><li>Support and coordinate User Acceptance Testing (UAT) cycles with business stakeholders.</li><li>Identify, document, and track defects; follow through to resolution with developers and project teams.</li><li>Ensure all testing activities comply with established standards, processes, and regulatory guidelines.</li><li>Collaborate with business analysts, developers, and project managers to ensure high-quality system delivery.</li><li>Contribute to continuous process improvements to enhance testing efficiency and quality.</li><li>Prepare detailed testing reports, summaries, and documentation.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>Proven experience as a QA Tester, QA Analyst, or QA Specialist.</li><li>Strong understanding of QA methodologies, SDLC, and STLC.</li><li>Experience in testing applications within banking/financial domains (preferred).</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Ability to work in a fast-paced, regulated environment with high attention to detail.</li><li>Excellent communication and documentation skills.</li><li>Ability to collaborate effectively with cross-functional teams.</li></ul>Preferred Qualifications<ul><li>Experience in test automation tools (optional but beneficial).</li><li>Knowledge of APIs, SQL queries, and defect management tools such as JIRA, HP ALM, etc.</li><li>Prior experience working in the GCC region.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have proven experience as a QA Specialist or Software Tester?</li><li>Are you willing to work onsite in Riyadh/Madinah?</li><li>Do you have hands-on experience with functional, regression, and integration testing?</li><li>Are you familiar with QA methodologies and the full SDLC?</li><li>Are you a Saudi National? (Yes/No)</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period?</li></ul>

QA Specialist

BRAINS VALLEY

We are looking for a detail-oriented Quality Assurance &amp; Testing Specialist to join our team. The ideal candidate will be responsible for executing comprehensive testing activities and ensuring the overall quality of our deliverables.Key Responsibilities:<ul><li>Plan, design, and execute a full range of tests, including functional, integration, security, and performance testing.</li><li>Identify, document, and track defects to ensure timely resolution.</li><li>Validate that all features and systems meet defined requirements and quality standards.</li><li>Collaborate closely with development and business teams to ensure high-quality outputs.</li><li>Contribute to continuous improvement of QA processes, tools, and methodologies.</li></ul>Qualifications:<ul><li>Strong understanding of software testing principles and QA best practices.</li><li>Experience performing various types of testing (functional, integration, security, performance).</li><li>Solid documentation and reporting skills.</li><li>Ability to work collaboratively within cross-functional teams.</li><li>Familiarity with testing tools and Agile environments is a plus.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Quality Assurance & Testing Specialist

JD.COM

<div>
 
 【About JD.com】
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China&rsquo;s largest retailer by revenue.
 
 
 
 
 
 【Our International Business】
 
 
 We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.
 
 
 
 
 
 Learn more about us: https://corporate.jd.com/
 
 
 
 
 
 
 Job Description
 
 
 
 1.Develop and enhance the customer service quality assurance (QA) framework, including service standards, evaluation criteria, and quality control mechanisms.
 
 
 2.Conduct regular and systematic quality reviews of customer interactions (calls, tickets, chats), identify service gaps, analyze recurring issues, and ensure all assessments align with established quality standards.
 
 
 3.Establish a closed-loop quality improvement process by linking QA results with root-cause analysis, corrective action plans, and re-audit procedures to ensure continuous performance improvement.
 
 
 4.Create localized QA manuals, scoring rubrics, and workflow guidelines tailored to Saudi service scenarios, and design visual tools to support accurate and consistent quality evaluations.
 
 
 5.Lead customer service quality optimization initiatives through targeted training, coaching, and SOP refinement; ensure all materials are available in Arabic and English to support the Saudi-based customer service team.
 
 
 
 
 
 
 Job Requirement
 
 
 
 1.Bachelor's degree or above.
 
 
 2.Minimum 2 years of experience as a QA &amp; Training Specialist.
 
 
 3.Strong understanding of QA methodologies and customer interaction evaluation standards.
 
 
 4.Ability to analyze service data, identify root causes, and propose improvement actions. 5.Experience in developing QA guidelines, SOPs, and training materials.
 
 
 6.Strong communication and coaching skills, with the ability to work in a multicultural environment.
 
</div>

Customer Service Quality Manager (QA Manager)

DELHAM

<div>
 
 
 We&rsquo;re Hiring: Research &amp; Development
 
 &nbsp;
 
 Innovation
 
 
 Specialist &ndash; Confectionery (Chocolate / Arabic Sweets / Bakery)
 
 
 
 
 Location: Riyadh
 
 
 
 
 
 
 
 Delham Group is expanding its Innovation team and seeking a talented R&amp;D Specialist to support the development of new products across chocolate, oriental sweets, confectionery, and bakery categories &mdash; covering both industrial and artisan-style product development.
 
 
 
 
 &nbsp;
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Support new product development from concept to prototype and production trials.
 
 </li>
 <li>
 
 Work closely with chefs to create and refine recipes (artisan + industrial).
 
 </li>
 <li>
 
 Track market trends and propose innovative ideas.
 
 </li>
 <li>
 
 Document formulations, specifications, and testing results.
 
 </li>
 <li>
 
 Collaborate with Marketing, Production, QA, and Supply Chain teams.
 
 </li>
 <li>
 
 Participate in sensory evaluation and shelf-life testing.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Food Science / Food Technology.
 
 </li>
 <li>
 
 3&ndash;5 years of experience in product development across chocolate, confectionery, oriental sweets, or bakery.
 
 </li>
 <li>
 
 Experience can be from industrial factories, artisan kitchens, or semi-industrial production &mdash; as long as the candidate has hands-on involvement in product formulation and development.
 
 </li>
 <li>
 
 Strong understanding of ingredients, formulations, and development processes.
 
 </li>
 <li>
 
 Excellent documentation, creativity, and coordination skills.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 
 
 &nbsp;
 
</div>

Research & Development Innovation Specialist

Trendyol

<div><div><div>About the Team</div><div>
At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together &mdash; as individuals and as a team.</div><div></div><div> 
Safeguard Trendyol&rsquo;s Arabic content quality across all customer surfaces. Improve trust, product discoverability, and overall user experience by combining linguistic expertise with analytical thinking and structured quality processes. Contribute to Trendyol&rsquo;s AI-enabled language systems by evaluating model outputs, identifying systemic issues, and shaping corrective actions.</div></div>
<div><div><h3 class="jobSectionHeader">Responsibilities</h3><ul><li><ul><li>
Lead Arabic language quality reviews (LQA) focusing on linguistic accuracy, cultural relevance, clarity, and overall user-journey impact.</li><li>
Identify and resolve systemic quality gaps such as terminology drift, dialect inconsistencies, mistranslation patterns, and normalization/script issues.</li><li>
Validate and optimize MT/LLM output for Arabic, refining prompts and contributing to scalable AI-driven quality workflows.</li><li>
Produce recurring root-cause analyses and maintain error taxonomies, mistranslation banks, and quality metrics specific to Arabic content.</li><li>
Build quality dashboards, track KPIs and trends, and convert unstructured user feedback into actionable quality insights.</li><li>
Investigate UX friction caused by language issues and collaborate with SEO, Catalog, Option Management, and CX/Platform teams to fix them.</li><li>
Partner with Data Science/NLP teams to ensure Arabic linguistic patterns inform model training and guide vendors/freelancers with structured feedback.</li><li>
Own Arabic linguistic standards across regions&mdash;maintaining style guides and glossaries, managing dialect and cultural nuances, and shaping lightweight detection systems.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Expected Qualifications</h3><ul><li><ul><li>
Native Arabic speaker with strong command of English; knowledge of Gulf dialects is an advantage.</li><li>
Knowledge of other languages, especially Turkish, is a plus.</li><li>
Experience in localization QA, linguistic data analysis, or multilingual content quality.</li><li>
Ability to interpret data and apply analytical reasoning, not just linguistic intuition.</li><li>
Comfortable working with spreadsheets and dashboards; familiarity with Python, SQL, or BigQuery.</li><li>
Exposure to MT/LLM workflows and openness to experimenting with AI-assisted quality methods.</li><li>
Strong communication skills; able to express complex linguistic issues in a structured, actionable way.</li><li>
Experience in annotation, model evaluation, or prompt testing.</li></ul></li></ul></div></div>
<div><div>What We Offer</div><ul><li>Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.</li><li>Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.</li><li>Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.</li><li>Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.</li><li>Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.</li><li>A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.</li><li>Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.</li><li>Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.</li></ul><div></div><div> 
Take the Next Step</div><div>
If this role excites you, apply today, we look forward to taking the next step with you.</div><div>
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.</div></div></div>

Language Quality Analyst (Saudi Nationals Only)

CCE Contracting & Construction Enterprises

Key Responsibilities<ul><li>Supervise daily QC inspections for civil works including excavation, backfilling, formwork, rebar installation, concrete works, blockwork, and finishing.</li><li>Ensure construction activities meet project specifications, drawings, and standards (ACI, ASTM, BS, etc.).</li><li>Review materials and verify compliance with approved submittals and test certificates.</li><li>Coordinate and follow up on Inspection Requests (IRs) and Material Inspection Requests (MIRs) with consultants.</li><li>Monitor and oversee site tests such as concrete slump, cube tests, FDT, compaction, and other related tests.</li><li>Identify non-conformities (NCRs), assist in root cause analysis, and follow up on corrective and preventive actions.</li><li>Lead QC inspectors and ensure proper documentation, reports, and record-keeping as per QA/QC procedures.</li><li>Conduct toolbox talks and ensure all QC activities comply with safety and environmental requirements.</li><li>Coordinate with site engineers, subcontractors, and the QA/QC Manager to resolve site issues and maintain quality standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Diploma in Civil Engineering.</li><li>5+ years of experience in civil QA/QC or site supervision (preferably in construction/infra).</li><li>Strong knowledge of civil construction processes, materials, and testing methods.</li><li>Familiarity with ISO 9001 and QA/QC procedures.</li><li>Excellent communication, leadership, and reporting skills.</li><li>Proficiency in MS Office; AutoCAD/Revit knowledge is a plus.</li></ul>Preferred Certifications<ul><li>QA/QC Civil Certification</li><li>ISO 9001:2015 Internal Auditor</li><li>NEBOSH or OSHA (added advantage)</li></ul>Job Types: Full-time, ContractApplication Question(s):<ul><li>Your current location?</li><li>Are you able to relocate?</li><li>Is your Iqama valid and transferable?</li><li>Your current salary (total package)?</li><li>Expected salary?</li></ul>

QC Civil Supervisor

Lucidya

<div>We are seeking a talented QA Automation Manager to lead our quality assurance efforts and establish best practices for automation testing within the development team. As a QA Automation Manager, you will oversee the automation strategy, develop testing frameworks, and ensure that the development and product teams are set up for success in building high-quality software. Your expertise in both manual and automated testing will play a crucial role in driving our commitment to delivering a seamless user experience. If you are passionate about quality and enjoy mentoring and developing QA teams, we&rsquo;d love to hear from you.<h3 class="jobSectionHeader">
Responsibilities</h3><ul><li><ul>
<li>Develop and implement a robust automation testing strategy that aligns with product goals and timelines.</li>
<li>Lead and mentor a team of QA engineers, providing guidance on best practices for testing and automation.</li>
<li>Design and maintain testing frameworks and test automation tools.</li>
<li>Collaborate with product management and development teams to define testing requirements and create automated test suites.</li>
<li>Analyze test results, report defects, and work with the development team to resolve issues.</li>
<li>Establish metrics for automation efficiency and effectiveness, continuously improving the QA process.</li>
<li>Conduct regular reviews of test results and provide feedback for product improvements.</li>
<li>Stay current with industry trends in testing technology and methodologies.</li>
</ul></li></ul>Requirements<ul>
<li>5+ years experience in quality assurance, with a focus on automation.</li>
<li>Proven experience in leading QA teams and managing multiple projects simultaneously.</li>
<li>Strong programming skills in one or more scripting languages (Python, Java, JavaScript, etc.).</li>
<li>Experience with test automation tools and frameworks (e.g. Selenium, Appium, JUnit, TestNG).</li>
<li>Solid understanding of software development life cycle (SDLC) and methodologies including Agile/Scrum.</li>
<li>Excellent analytical, problem-solving, and decision-making skills.</li>
<li>Strong communication and interpersonal skills to work collaboratively with cross-functional teams.</li>
</ul>Benefits<h3 class="jobSectionHeader">
Why Join Us?</h3>
This is more than just an engineering role&mdash;it&rsquo;s an opportunity to shape the infrastructure and technical future of Lucidya. You&rsquo;ll play a key part in scaling our platform, building a strong engineering culture, and delivering technology that empowers companies across the region and beyond.</div>

QA Automation Manager

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