business analyst

qa/qc engineer

senior qa engineer

qa/qc inspector

quality assurance manager

quality assurance analyst

DICETEK LLC

<div>Job Purpose:
To prepare and execute comprehensive test plans and test cases, collaborating closely with both the QA team and project teams. To be able to maintain the quality and reliability of custom-built applications on the Oracle Fusion PaaS layer, starting with the Financials module and extending to HCM and Procurement. Additionally, to manage team reporting, provide technical guidance as needed, and contribute to all levels of testing to ensure high test effectiveness. 
8 Years&rsquo; experience in the following.
<ul><li>Testing ERP solutions, with focus on Oracle Fusion Financials, HCM, and Procurement modules.</li><li>Testing cloud-based applications.</li><li>Proficiency in the Testing Life Cycle.</li><li>Competence in developing test cases, test specifications, and test scenarios.</li><li>Expertise in developing and maintaining test automation scripts for Oracle Fusion applications.</li><li>Achieving high test effectiveness, with a proficiency rate of 80% or higher.</li><li>High proficiency in bug tracking and reporting.</li><li>Applying project management methodologies to software projects.</li><li>Conducting SQERT-based project analysis.</li><li>Knowledge of processes and standards such as CMMI and ITIL.</li><li>Managing and guiding teams.</li><li>Planning, scheduling, and work allocation.</li></ul></div>

QUALITY ASSURANCE /TEST ANALYST

AGMC

<div>
 
 As part of our continued growth, we are expanding our
 
 CRM &amp; Contact Centre Department
 
 to strengthen customer engagement and service excellence. We are building a dynamic team dedicated to delivering exceptional customer experiences, improving service quality, and driving customer satisfaction across all communication channels.
 
 
 
 
 
 We are inviting applications for the following roles within our expanding CRM function:
 
 
 
 
 
 
 CRM Supervisor - About the Role
 
 
 <ul>
 <li>
 We are looking for a
 
 CRM Supervisor
 
 to lead and inspire our call centre team. You will oversee daily CRM and contact centre operations, ensuring service quality, efficiency, and strong team collaboration. This role is ideal for someone who can balance leadership, performance coaching, and analytical oversight to deliver outstanding customer satisfaction in line with company standards.
 </li>
 </ul>
 
 
 
 
 
 Quality Assurance Analyst - About the Role
 
 
 <ul>
 <li>
 As a
 
 Quality Assurance Analyst
 
 , you will champion service excellence by monitoring and evaluating customer interactions across all CRM and contact centre channels. Your insights will drive performance improvements, process enhancements, and training initiatives that help maintain the highest standards of quality and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 CRM Executive - About the Role
 
 
 <ul>
 <li>
 Join our growing CRM team and play a key role in delivering an exceptional customer experience. As a
 
 CRM Executive
 
 , you will manage customer interactions, handle inquiries and service bookings, and ensure data accuracy within the CRM system. Your focus will be on improving customer satisfaction, loyalty, and retention through professional communication and proactive service support.
 </li>
 </ul>
 
 
 
 
 
 
 Please note that only shortlisted candidates will be contacted. Thank you for your interest in joining AGMC
 
 
 
</div>

CRM Talent Pool

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
External job description 
 
Join Amazon's MENA Product team to drive data-driven improvements in customer return experiences. In this dual role, you'll combine quality assurance testing with product analytics to enhance the returns journey for Amazon MENA customers. This role offers an opportunity to drive data-informed decisions while ensuring quality in our customer experience, combining analytical skills with practical quality assurance in a fast-paced environment. 
 
Position: Product Quality Analyst (L3) 
Location: Dubai, UAE 
Eligibility: Emirati Nationals Only 
Key job responsibilities 
 
Quality Assurance: 
<ul><li>Execute test cases for returns experience features across desktop and mobile platforms</li><li>Identify and document bugs, usability issues, and customer experience gaps</li><li>Validate end-to-end returns flows including refund processing, return shipping labels, and customer communications.</li><li>Create and maintain test documentation for returns experience features</li></ul> 
Product Analytics: 
<ul><li>Analyze returns data to identify trends, patterns, and opportunities for improvement</li><li>Create and maintain dashboards to track key performance metrics</li><li>Generate regular reports on returns experience metrics and customer satisfaction</li><li>Conduct A/B testing analysis to measure feature impact</li><li>Provide data-driven recommendations to improve the returns experience</li><li>Support business decisions with quantitative analysis</li></ul> 
Amazon Leadership Principles You'll Embody: 
<ul><li>Customer Obsession</li><li>Dive Deep</li><li>Insist on the Highest Standards</li><li>Learn and Be Curious</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Speak, write, and read fluently in English, and have the ability to take direction in English</li><li>Knowledge of Excel skills to be able to refine data and prepare business reports</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Bachelor's degree</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Product Quality Analyst, MENA Product Team

Amazon

<div>
 
 Description
 
 
 
 External job description
 
 
 Join Amazon's MENA Product team to drive data-driven improvements in customer return experiences. In this dual role, you'll combine quality assurance testing with product analytics to enhance the returns journey for Amazon MENA customers. This role offers an opportunity to drive data-informed decisions while ensuring quality in our customer experience, combining analytical skills with practical quality assurance in a fast-paced environment.
 
 
 Position: Product Quality Analyst (L3)
 
 
 Location: Dubai, UAE
 
 
 Eligibility: Emirati Nationals Only
 
 
 Key job responsibilities
 
 
 
 Quality Assurance
 
 
 
 <ul>
 <li>
 Execute test cases for returns experience features across desktop and mobile platforms
 </li>
 <li>
 Identify and document bugs, usability issues, and customer experience gaps
 </li>
 <li>
 Validate end-to-end returns flows including refund processing, return shipping labels, and customer communications.
 </li>
 <li>
 Create and maintain test documentation for returns experience features
 
 
 </li>
 </ul>
 
 Product Analytics
 
 
 
 <ul>
 <li>
 Analyze returns data to identify trends, patterns, and opportunities for improvement
 </li>
 <li>
 Create and maintain dashboards to track key performance metrics
 </li>
 <li>
 Generate regular reports on returns experience metrics and customer satisfaction
 </li>
 <li>
 Conduct A/B testing analysis to measure feature impact
 </li>
 <li>
 Provide data-driven recommendations to improve the returns experience
 </li>
 <li>
 Support business decisions with quantitative analysis
 
 
 </li>
 </ul>
 
 Amazon Leadership Principles You'll Embody
 
 
 
 <ul>
 <li>
 Customer Obsession
 </li>
 <li>
 Dive Deep
 </li>
 <li>
 Insist on the Highest Standards
 </li>
 <li>
 Learn and Be Curious
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Speak, write, and read fluently in English, and have the ability to take direction in English
 </li>
 <li>
 Knowledge of Excel skills to be able to refine data and prepare business reports
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q Tech General Trading LLC - G23
 
 
 Job ID: A3110286
</div>

Q Tech General Trading LLC - G23

External job description Join Amazon's MENA Product team to drive data-driven improvements in customer return experiences. In this dual role, you'll combine quality assurance testing with product analytics to enhance the returns journey for Amazon MENA customers. This role offers an opportunity to drive data-informed decisions while ensuring quality in our customer experience, combining analytical skills with practical quality assurance in a fast-paced environment. Position Product Quality Analyst (L3) Location Dubai, UAE Eligibility Emirati Nationals Only Key Responsibilities <ul><li>Execute test cases for returns experience features across desktop and mobile platforms</li><li>Identify and document bugs, usability issues, and customer experience gaps</li><li>Validate end-to-end returns flows including refund processing, return shipping labels, and customer communications.</li><li>Create and maintain test documentation for returns experience features</li></ul> Product Analytics <ul><li>Analyze returns data to identify trends, patterns, and opportunities for improvement</li><li>Create and maintain dashboards to track key performance metrics</li><li>Generate regular reports on returns experience metrics and customer satisfaction</li><li>Conduct A / B testing analysis to measure feature impact</li><li>Provide data-driven recommendations to improve the returns experience</li><li>Support business decisions with quantitative analysis</li></ul> Amazon Leadership Principles You'll Embody <ul><li>Customer Obsession</li><li>Dive Deep</li><li>Insist on the Highest Standards</li><li>Learn and Be Curious</li></ul> Basic Qualifications <ul><li>Speak, write, and read fluently in English, and have the ability to take direction in English</li><li>Knowledge of Excel skills to be able to refine data and prepare business reports</li></ul> Preferred Qualifications <ul><li>Bachelor's degree</li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers.<img src="https://www.jobg8.com/Tracking.aspx?JwjScu8ixlKO5J0HjF1F1rKenVeDs1Rcu" width="0" height="0" />

Commercial Bank of Dubai

The role holder is responsible for assisting in the undertaking of Quality Assurance reviews and preparation of reports for each functional review as per the Bank s internal procedures to document identified observations and ensure the Bank is protected from a regulatory perspective. Description: <ul> <li>Assist in the undertaking of Quality Assurance reviews in relation to core compliance responsibilities based on the planned schedule and keep track of all proposed control enhancements; draft reports for each functional review as per the Bank s internal policies and procedures documenting the identified gaps and recommended corrective actions.</li> <li>Support with the preparation of structured Management Information (MI) for reporting purposes.</li> <li>Track ineffective controls and related risk assessment or conformance testing results in order to ensure controls are operating effectively.</li> <li>Assist in the provision of training programs for the unit and for business/ operations in line with latest Quality Assurance requirements.</li> <li>Participate in the review and analysis of bank wide policies and procedures on a regular basis to establish whether regulatory changes have been applied.</li> </ul>

Senior Officer CMAT & QA

Paradigm Solutions

Responsibilities: <ul>
 <li> Perform thorough testing of software applications to identify bugs, defects, and usability issues.</li>
 <li> Develop and execute test cases, test plans, and test scripts to validate software functionality.</li>
 <li> Collaborate with software developers and product managers to understand project requirements and specifications.</li>
 <li> Conduct regression testing to ensure that previously identified defects have been fixed and do not reoccur.</li>
 <li> Document and report bugs and errors encountered during testing, and work closely with development teams to resolve issues.</li>
 <li> Participate in the design and implementation of quality control processes and procedures.</li>
 <li> Stay updated on industry best practices and emerging trends in software quality assurance.</li>
 <li> Provide feedback and recommendations for improving software quality and user experience.</li>
 <li> Assist in the creation and maintenance of technical documentation related to software testing procedures and methodologies.</li>
 <li> Conduct periodic audits of software development processes to ensure compliance with quality standards and regulations.</li>
</ul>
 Requirements : <ul>
<li>Bachelor s degree in Computer Science, Engineering, or related field.</li>
 <li>Proven experience in software quality assurance and testing, 3 years of experience minimum.</li>
 <li>Strong knowledge of software testing methodologies, tools, and techniques.</li>
 <li>Familiarity with Agile development methodologies and continuous integration/continuous deployment (CI/CD) practices.</li>
 <li>Excellent analytical and problem-solving skills.</li>
 <li>Exceptional attention to detail and accuracy.</li>
 <li>Effective communication and interpersonal skills.</li>
 <li>Ability to work both independently and collaboratively in a fast-paced environment.</li>
 <li>Proficiency in using testing tools such as TFS, JIRA, or similar.</li>
 <li> Certification in software testing (e.g., ISTQB) is a plus.</li>
</ul>

Software Quality Control Specialist

Explore 5162+ Quality assurance analyst in Dubai this October. Find roles across top companies and apply now to boost your career.

5162 quality assurance analyst jobs IN Dubai

QUALITY ASSURANCE /TEST ANALYST

CRM Talent Pool

Product Quality Analyst, MENA Product Team

Product Quality Analyst, MENA Product Team

Product Quality Analyst, MENA Product Team

Senior Officer CMAT & QA

Software Quality Control Specialist