sqa engineer

business analyst

associate sqa engineer

automation qa engineer

junior business analyst

quality assurance analyst

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
About The Role<br>
Constellation Payment Processing is a modern Payment Facilitator (PayFac) empowering SaaS businesses to grow revenue through seamless, embedded payments. As part of Constellation Software Inc. (CSI) &mdash; a global Canadian-based software leader &mdash; we combine the agility of a specialized payments company with the strength and stability of an established global powerhouse.<br>
We are seeking a detail-oriented and analytical Merchant Onboarding Quality Analyst to join our team. This role is responsible for ensuring accuracy, consistency, and quality of payment operations, with a strong focus on onboarding processes, change management initiatives, and performance monitoring. The ideal candidate will play a key role in driving operational excellence by identifying gaps, implementing improvements, and ensuring key performance indicators (KPIs) are consistently met.<br>
This role may require limited travel (&lt;15%) for conferences, training, or partner visits.<br>
<br>
What You&rsquo;ll Do<br>
<ul><li>Collaborate with internal teams to resolve discrepancies and escalate issues where necessary.</li><li>Audit team member workflows to ensure adherence to quality control standards and operational procedures.</li><li>Provide feedback and identify coaching opportunities for team members on quality performance and compliance.</li><li>Develop and maintain quality control checklists and documentation.</li><li>Maintain accurate records and reporting for all investigations and quality control audits.</li><li>Identify trends, root causes, and areas for improvement in payment workflows.</li><li>Present findings and recommendations to management for process improvement.</li><li>Validate that changes are properly documented, tested, and communicated to relevant stakeholders.</li><li>Stay updated on industry best practices, regulatory changes, and internal policy updates.</li><li>Monitor quality metrics and KPIs related to payment operations, onboarding, and change management.</li><li>Develop and maintain dashboards and reports to track performance against KPIs.</li><li>Support training and development efforts to ensure team members understand quality standards and best practices.</li></ul><br>
Basic Qualifications<br>
<ul><li>2+ years of experience in transaction monitoring, fraud investigation, or quality assurance.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent written and verbal communication abilities.</li><li>Proficiency in data analysis tools and reporting software.</li><li>High level of integrity and discretion in handling sensitive information.</li></ul><br>
Preferred Qualifications<br>
<ul><li>Experience in merchant services or payment processing environments.</li><li>Familiarity with regulatory compliance frameworks (e.g., PCI-DSS, AML).</li><li>Certification in quality assurance or any other related certification is a plus.</li><li>Familiarity with leveraging AI tools to streamline workflows, enhance communication, or support decision-making.</li></ul></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Merchant Onboarding Quality Analyst

CureMD

<div>
 <strong>
  Job Overview:
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 </strong>
 Responsibilities include identifying improvement areas, implementing process enhancements, and monitoring their effectiveness. The specialist collaborates with teams to develop performance metrics, analyzes data for improvement opportunities, and communicates findings to management. They utilize DevOps data to create Power BI dashboards, conduct audits, and support best practice adoption. Strong knowledge of software processes and agile methodologies, proficiency in Microsoft Office and DevOps tools, and excellent communication and analytical skills.
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  Job Responsibilities:
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 </strong>
 <ul>
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   Identify and analyze areas of improvement across the organization.
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   Create and execute process improvement initiatives, including documentation, process mapping, and training.
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   Design KPIs to track process performance and report progress to management.
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   Collect and analyze performance data to identify trends, opportunities for improvement, and communicate findings and recommendations.
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   Create Power BI dashboards using data from DevOps.
  </li>
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   Perform assessments to ensure compliance with organizational standards and identify areas for improvement.
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   Assist in implementing best practices and methodologies in project management, quality assurance, and resource management.
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   Work with other departments, such as Software Engineering, Quality Assurance, and Product Management, to identify areas for improvement and implement best practices.
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   Facilitate workshops to engage teams in identifying and implementing continuous improvement initiatives across projects and processes.
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 </ul>
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  Qualifications:
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 </strong>
 Must have
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 <ul>
  <li>
   Bachelor's in Computer Science, Engineering, or a related field.
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   Minimum 1 year of experience as an auditor or process improvement in the software industry with agile projects.
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   Strong knowledge of software development processes, agile framework, software audit practices, and industry best standards.
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   Good communication and interpersonal skills.
  </li>
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   Strong analytical and problem-solving skills.
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   Experience with DevOps tool.
  </li>
  <li>
   Proficient in Microsoft Office, especially Excel, PowerPoint and Visio.
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  </li>
 </ul>
 Good to Have
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 <ul>
  <li>
   Know how about Quality Assurance, Project Management process.
  </li>
  <li>
   Able to building Power BI dashboards or similar tool.
  </li>
  <li>
   Scrum Master Certification.
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  </li>
 </ul>
 <strong>
  Compensation and Benefits:
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 </strong>
 <strong>
  💰
 </strong>
 <strong>
  Financial:
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 </strong>
 <ul>
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   Competitive salary and bi-annual bonus.
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   Fast track and uncapped career growth for high performers.
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   Company-sponsored vehicle financing (car and bike).
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   Interest-free loans.
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   Provident Fund: CureMD matches up to 8% of your base salary.
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 </ul>
 <strong>
  🏥
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  Health and Wellness:
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 <ul>
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   In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
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   Hospital treatment monitoring by company doctors.
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   Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).
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   Exclusive health benefits and discounts at top class clinics and labs.
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  </li>
 </ul>
 <strong>
  🤝🏻
 </strong>
 <strong>
  Supportive Workplace:
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 <ul>
  <li>
   Pick-up and drop-off services for female employees.
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   In-house daycare facility.
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   In-house gym and recreational area to unwind.
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 </ul>
 <strong>
  📚
 </strong>
 <strong>
  Continued Learning:
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 <ul>
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   Company-sponsored trainings, workshops, development programs and retreats.
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   Paid specialized trainings/certifications.
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 <strong>
  The Difference You&rsquo;ll Make:
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 </strong>
 At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives.
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  Together, let&rsquo;s save lives.
 </strong>
</div>


Process Improvement Analyst

Abacus Outsourcing

<p><b>Job Summary:</b></p><p>We are looking for a <b>Sindhi-speaking Quality Analyst</b> to evaluate and ensure the quality of customer interactions. The ideal candidate must be a graduate with strong command over <b>Sindhi and Urdu</b> languages.</p><p><b>Key Responsibilities:</b></p><ul><li>Monitor and evaluate calls/chats for quality and compliance.</li><li>Identify gaps and provide actionable feedback to improve performance.</li><li>Prepare daily, weekly, and monthly QA reports.</li><li>Conduct coaching sessions with agents to enhance service quality.</li><li>Ensure all customer interactions meet company standards.</li><li>Collaborate with team leads and trainers for quality improvements.</li></ul><p><b>Requirements:</b></p><ul><li>Must be a <b>graduate</b>.</li><li>Fluency in <b>Sindhi and Urdu</b> (mandatory).</li><li>Strong analytical and listening skills.</li><li>Good communication and documentation skills.</li><li>Ability to provide constructive feedback.</li><li>Previous QA or call center experience is a plus.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Quality Analyst (Sindhi Language)

<p><b>Job Summary:</b></p><p>We are looking for a <b>Quality Analyst</b> to evaluate and ensure the quality of customer interactions. The ideal candidate must be a graduate with strong command over <b>English</b> <b>and Urdu</b> languages.</p><p><b>Key Responsibilities:</b></p><ul><li>Monitor and evaluate calls/chats for quality and compliance.</li><li>Identify gaps and provide actionable feedback to improve performance.</li><li>Prepare daily, weekly, and monthly QA reports.</li><li>Conduct coaching sessions with agents to enhance service quality.</li><li>Ensure all customer interactions meet company standards.</li><li>Collaborate with team leads and trainers for quality improvements.</li></ul><p><b>Requirements:</b></p><ul><li>Must be a <b>graduate</b>.</li><li>Fluency in <b>English and Urdu</b> (mandatory).</li><li>Strong analytical and listening skills.</li><li>Good communication and documentation skills.</li><li>Ability to provide constructive feedback.</li><li>Previous QA or call center experience is a plus.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Quality Assurance

Epazz Inc

<p><b>Job Summary</b></p><p>We are looking for Quality Assurance Engineer to develop and execute exploratory tests of different software products.</p><p>QA engineer responsibilities include estimating, planning and coordinating testing activities. You will also ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system.</p><p><b>Responsibilities</b></p><ul><li>Review RS/FS and technical design documents to provide timely and meaningful feedback</li><li>Create detailed, comprehensive and well-structured test plans and test cases</li><li>Estimate, prioritize, plan, and coordinate testing activities</li><li>Design, develop and execute automation scripts using open source tools</li><li>Identify, record, document and track bugs</li><li>Perform thorough regression testing</li></ul><p><b>Requirements</b></p><ul><li>BS/MS degree in Computer Science, Engineering</li><li>Proven working experience in software development industry</li><li>Proven working experience in software quality assurance</li><li>Strong knowledge of software QA methodologies, tools, and processes</li><li>Good Knowledge of SDLC &amp; STLC</li><li>Experience in writing clear, concise and comprehensive test plans and test cases</li><li>Experience with automated testing tools</li><li>Experience working in an Agile/Scrum development process</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Software Quality Assurance Engineer

HR POD Careers

<div>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors degree in Computer Science or a related field.
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   2-4 years of professional experience in Software Quality Assurance.
  </li>
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   Strong understanding of QA methodologies, testing tools, and processes.
  </li>
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   Hands-on experience with automation tools and testing frameworks.
  </li>
  <li>
   Excellent analytical, problem-solving, and communication skills.
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   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and execute test plans, test cases, and test scripts for web and API testing.
  </li>
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   Identify, track, and document bugs and system issues using standard tools.
  </li>
  <li>
   Collaborate with development teams to ensure timely resolution of defects.
  </li>
  <li>
   Perform regression testing, performance testing, and automation testing as needed.
  </li>
  <li>
   Ensure product quality through continuous testing, validation, and process improvements.
   <br/>
  </li>
 </ul>
</div>


SQA Engineer (Onsite, Lahore, PKR Salary)

Mergestack

<p>Mergestack is looking to fill the position of Software Quality Assurance Engineer.</p><p><b>Requirements:</b></p><ul><li>Good understanding of software testing (functional, non-functional, regression, system, user acceptance, performance, etc)</li><li>Test case designing, and end to end testing</li><li>Thorough understanding of SDLC, and automated QA processes in an agile environment</li><li>A highly motivated individual who can understand complex systems quickly</li><li>Good a</li><li>Analytical and problem-solving skills</li><li>Proven track record for timely project delivery and project management</li><li>Ability to multitask, work independently as well as part of a team, and demonstrate keen attention to details</li><li>Excellent communication and presentation skills</li><li>Bachelor&rsquo;s Degree in Computer Science</li><li><b>1-2 years</b> of experience in a relevant field.</li><li>Project Management or Product Management certification is a plus</li><li>Scrum or Agile certification is a plus</li></ul><p><b>Responsibilities:</b></p><ul><li>Execute test cases manually and, when applicable, automate tests to improve efficiency and coverage.</li><li>Utilize bug tracking tools to log and monitor issues throughout the software development lifecycle.</li><li>Conduct performance testing to assess software responsiveness, stability, and scalability under different conditions.</li><li>Develop and maintain automated test scripts using industry-standard tools and frameworks.</li><li>Collaborate with end-users during UAT to ensure their feedback is effectively captured and addressed.</li></ul><p><b>Perks &amp; Benefits:</b></p><ul><li>Lunch</li><li>EOBI</li><li>Annual Leaves</li><li>Casual &amp; Sick leaves</li><li>Public Holidays</li><li>Annual Tours</li><li>Annual/Bi Annual Increments</li><li>Transport Allowance</li><li>Gym Allowance</li><li>Medical Reimbursements</li></ul><p><b>Salary:</b></p><ul><li>Market Competitive Salary</li></ul><p><b>Role: </b>Onsite</p><p><b>Location: </b>Lahore</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>How many years of experience you have with Testing Softwares (functional, non-functional, regression, system, user acceptance, performance)?</li><li>Are you comfortable to work in Manual Testing?</li><li>What's your current salary?</li><li>What's you salary expectations?</li><li>Are you comfortable commuting to this job's location?</li><li>Have you completed the following level of education: Bachelor's Degree?</li></ul><p>Work Location: In person</p>

Explore 934+ Quality assurance analyst in Lahore this December. Find roles across top companies and apply now to boost your career.

934 quality assurance analyst jobs IN Lahore

Merchant Onboarding Quality Analyst

Process Improvement Analyst

Quality Analyst (Sindhi Language)

Quality Assurance

Software Quality Assurance Engineer

SQA Engineer (Onsite, Lahore, PKR Salary)

Software Quality Assurance Engineer