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quality assurance coordinator

Burjline Builders

Role Scope:
<ul>
<li>Training Coordination: Plan and organize training schedules, handle logistics, and ensure smooth communication with participants.</li>
<li>Prepare all required materials, venues, and resources ahead of each session.</li>
</ul>
Onsite Quality Assurance:
<ul>
<li>Carry out regular visits across Miral assets to check that training content, service standards, and operational procedures are consistently applied on the ground.</li>
</ul>
Reporting:
<ul>
<li>Record key observations from site visits, highlight areas for improvement, and share follow-up reports to support teams in maintaining and improving performance.</li>
</ul>
Trainer Support:
<ul>
<li>Assist trainers during sessions by managing attendance, setting up training rooms, coordinating materials, and ensuring a smooth flow throughout the session.</li>
</ul>
Training Database Management:
<ul>
<li>Maintain accurate training records, attendance sheets, and evaluation data to ensure proper tracking and compliance with internal standards.</li>
</ul>
Communication &amp; Coordination:
<ul>
<li>Serve as a key link between the training department and on-site teams, ensuring timely updates, clear communication, and alignment on schedules and priorities.</li>
</ul>
Logistics &amp; Resource Management:
<ul>
<li>Oversee the availability and condition of training tools, materials, and equipment.</li>
<li>Coordinate with procurement or operations teams when additional resources are required.</li>
</ul>
This is a Temporary 6-month role (on premise - 9am to 5pm - Monday to Friday) which might be extended based on the performance and the situation on ground.

Training and Quality Assurance Coordinator

The Emirates Group

Business Unit Purpose
 
To ensure that Emirates Flight Catering consistently delivers world-class products and services through the implementation, maintenance, and continual improvement of a robust Quality Management System (QMS) in alignment with ISO standards and EKFC*s commitment to excellence.
 
Job Purpose
 
To assist the Senior Quality Manager in the effective implementation, monitoring, and continual improvement of departmental procedures and quality systems across the organization, ensuring full compliance with ISO 9001:2000 and other applicable quality standards.
 
Key Result Areas (KRAs)
 
Coordinate with Department Heads to develop, review, and enhance departmental work procedures across all ISO-certified areas of EKFC.
 Conduct internal quality audits to assess compliance and effectiveness of documented procedures, raise non-conformance reports (NCRs), and monitor the implementation of corrective actions.
 Conduct supplier quality audits, prepare audit reports, and recommend improvements to work procedures and the Quality Manual.
 Perform Quality Management System (QMS) performance measurements and prepare process metrics and statistical analyses.
 Conduct spot inspections of departments and issue assessment reports with recommendations for improvement.
 Assist the Senior Quality Manager and Quality Specialist with special projects, events, and other departmental initiatives as required.
 Design, organize, and deliver quality-related training sessions for staff in coordination with the Training Department and Senior Quality team.
 Provide guidance to Quality Officers and Quality Controllers by reviewing their reports, monitoring daily performance, and offering ongoing feedback and support.
 Ensure all quality documentation, forms, and records are properly maintained, controlled, and standardized across departments.
 Apply and uphold EKFC*s Quality Policy and Quality Management System in accordance with ISO 9001:2000 standards, ensuring departmental responsibilities align with the company*s commitment to quality excellence.
 
Job Context
 
Emirates Flight Catering (EKFC) maintains a long-standing commitment to delivering high-quality products and services *' a dedication that has earned multiple accolades, including the Dubai Quality Award (1996), ISO 9002 Certification (1999), and subsequent upgrades to ISO 9001:2000, along with ISO certifications for the F&B and Le Chocolat divisions in 2003 and 2004.
 
The Quality Coordinator supports the Senior Quality Manager in ensuring that departmental work procedures are aligned with ISO 9001:2000 standards. The role involves standardizing forms, supervising quality documentation, and overseeing the performance of Quality Controllers, Secretaries, and Clerks. The jobholder ensures all quality-related records, manuals, and flowcharts are accurately maintained and controlled to sustain EKFC*s high-quality standards.
 
Knowledge, Skills & Minimum Experience
 
Educational Qualification: 
A-Level or equivalent qualification (mandatory).
 Certification in Quality Management Systems (preferred).
 
Work Experience: 
Minimum of 5 years* experience in a similar role within an ISO-regulated environment.
 Must have completed all necessary operational and advanced-level training relevant to quality assurance.
 
Skills: 
Excellent interpersonal and communication skills.
 Strong ability to coordinate effectively with multiple departments and levels of management.
 Analytical mindset with keen attention to detail.
 Proficiency in quality auditing, reporting, and statistical analysis.

QUALITY COORDINATOR

Provident Real Estate

Key Responsibilities: Implement and maintain quality assurance procedures and standardsConduct inspections, audits, and checks to ensure compliance with internal and external standardsMonitor production processes and operational procedures for quality controlIdentify non-conformities and recommend corrective actionsPrepare and maintain quality reports, documentation, and recordsCollaborate with operations, production, and management teams to resolve quality issues Qualifications: Bachelor s degree in Engineering, Science, or related field2 5 years of experience in quality assurance or quality controlFamiliarity with ISO standards and quality management systemsKnowledge of audit procedures and compliance requirements

Quality Assurance Officer

Dicetek LLC

<div>
 Overall responsibility of Quality Assurance Officer would be to independently handle and drive:
 
 
 
 Complaints Handling Quality Assurance
 
 
 
 <ul>
 <li>
 Conduct quality assurance checks on standards of complaints casework, correspondence, and handling
 </li>
 <li>
 Analyze complaints to ensure Policies and Standard Operating Procedures are followed, ensure communication with customers (verbal and written) is consistent and of high quality
 </li>
 <li>
 Analyze the accuracy of decision making by the complaint handling staff and rate the quality of resolution provided.
 </li>
 <li>
 Accompany evaluations with meaningful and constructive feedback
 
 
 </li>
 </ul>
 
 MIS And Reporting
 
 
 
 <ul>
 <li>
 Set up processes and systems to make working with data more efficient
 </li>
 <li>
 Research new ways to make use of data
 </li>
 <li>
 Present information generated from data to relevant stakeholders
 
 
 </li>
 </ul>
 
 Main Tasks
 
 
 
 <ul>
 <li>
 Review and verify whether the SRs are handled as per the set guidelines
 </li>
 <li>
 Identify areas of service opportunities/improvements required by the unit/ staff.
 </li>
 <li>
 Provide snapshot of the Service Quality score to all units involved in handling the SRs.
 </li>
 <li>
 Identify areas of opportunities/improvements.
 </li>
 <li>
 Document and provide support to business units through recommendations/feedback on performance measures/process.
 
 
 </li>
 </ul>
 Assist units for CRM changes, SLA, workgroup, routing, escalation and reporting.
 
 
 <ul>
 <li>
 Ensure data is stored in a usable manner having a clear audit trail
 </li>
 <li>
 Ensure availability of usable data upon business request
 </li>
 <li>
 Generate analytics on a regular basis to impact improvement of scores
 </li>
 <li>
 Develop tracking methodology to identify trends and improvement
 </li>
 <li>
 Ensure that all data is up to date
 </li>
 <li>
 Codes are working perfect to track data on a daily basis
 </li>
 <li>
 To be able to create new tools upon the needs of upcoming project
 </li>
 </ul>
</div>

ALMIRAX REAL ESTATE BROKERAGE LLC

Responsibilities<ul><li>Experience with CRM platforms such as Salesforce or HubSpot</li><li>Strong skills in data analysis using MS Excel</li><li>Meticulous attention to detail and a methodical approach</li><li>Strong analytical and problem-solving abilities</li><li>Excellent written and verbal communication for feedback and reporting</li><li>Familiarity with local and national real estate laws, brokerage regulations, and transactional processes</li></ul>Requirements:<ul><li>Bachelor's degree in business administration, Real Estate, Law, or a related field</li><li>Exceptional proficiency in reviewing legal and transactional documents</li><li>3-6 years of experience in Quality Assurance, Compliance, or a similar auditing role</li><li>Must be located in commutable distance to Dubai, Dubai, United Arab Emirates</li></ul>Job Type: Full-time

The First Group

<div>
<div>
<div>
As a Training and Quality Coordinator, you will support the Learning &amp; Development and Quality teams in delivering engaging training experiences and maintaining exceptional service standards. You will play a key administrative and operational role in executing training programs, managing quality audits, and ensuring that team members embody Ciel s commitment to excellence. Key Responsibilities: <ul> <li> Coordinate logistics for training sessions including room bookings, materials, attendance, and follow-up. </li> <li> Maintain training calendars and ensure team members are informed of upcoming sessions. </li> <li> Support onboarding programs and assist with new team member orientations. </li> <li> Track training attendance, maintain accurate records, and generate reports. </li> <li> Assist in preparing presentations, certificates, and training content. </li> <li> Help monitor service standards through quality audits and feedback reports. </li> <li> Assist in analyzing guest feedback from platforms like TrustYou, ReviewPro, and internal surveys. </li> <li> Coordinate with departments to follow up on training and quality improvement plans. </li> <li> Support mystery audits and ensure corrective actions are tracked. </li> <li> Help update SOPs and service checklists in collaboration with departments. </li> </ul>
</div>
</div>
</div>

Training & Quality Coordinator

Anuvu

<div>
 
 ANUVU
 
 
 
 
 QA Coordinator
 
 
 
 
 Role Summary
 
 
 
 The QA Coordinator acts as a conduit and quality control for audio, video, and associated metadata being installed on various in-flight entertainment hardware. There are aspects of video/audio QC, file management, and administrative/documentation work. The role requires good computer literacy, and interpersonal communication skills. Proficiency in Excel is a must. Attention to detail in QC processes/reporting for digital media is key to ensuring a quality product is delivered on time. Each day brings different tasks, experiences, and challenges.
 
 
 
 Location: UAE
 
 
 
 
 Remote Options: Hybrid
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 As a QA Coordinator, your responsibilities change daily depending on the client, system, or status of release. Below are some of the duties involved in the day to day operations.
 
 
 <ul>
 <li>
 QA Team receives input from other teams in the industry, working directly with the programming, scheduling, media ops, metadata teams, OEMs and in few cases the client. Interfacing in a positive, competent and professional way helps the work go smoothly, and is expected.
 </li>
 <li>
 You will spend time confirming that video, audio and metadata meets the necessary technical and quality requirements. These requirements are designed to ensure that the product is in tune with the client&rsquo;s expectations and ensure an excellent passenger experience.
 </li>
 <li>
 Testing media at the external IFE Hardware facility to ensure functionality before releasing to our clients.
 </li>
 <li>
 Check the content for compliance measures regarding regional sensitivity and ensure the guidelines are adhered to rigorously without deviation.
 </li>
 <li>
 You will also spend time documenting the results of the above testing and communicate these results out to the necessary individuals; This often takes the form of filling in testing grids, opening trouble tickets, documenting when corrections have been verified, and summarizing results.
 </li>
 <li>
 The workflow is entirely digital. Files and documentation are handled across multiple shared network locations, web apps and cloud services. Therefore you must be organized and computer literate in order to manage your work within the systems.
 
 
 
 </li>
 </ul>
 
 Expectations
 
 
 
 <ul>
 <li>
 Maintain effective working relationships with all working parties including but not limited to colleagues, clients and suppliers.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 0 - 2 years experience in IFE or a related field (media, broadcasting etc).
 </li>
 <li>
 General knowledge of popular TV, movies and audio.
 </li>
 <li>
 High level of experience with MS Office &ndash; Word, Excel, Access.
 </li>
 <li>
 Proficiency in Google Sheets.
 </li>
 <li>
 High level of English grammar and spelling.
 </li>
 <li>
 High level of Arabic grammar and spelling.
 </li>
 <li>
 Excellent verbal and written communication skills &ndash; face to face, email, online meetings, and IM/Teams.
 </li>
 <li>
 Patience and an analytical approach to tasks and problem solving .
 </li>
 <li>
 Experience in video QC.
 </li>
 <li>
 Ability to handle tedious tasks.
 </li>
 <li>
 Ability to work independently without supervision.
 </li>
 <li>
 We work in a secure environment with high value properties, honesty and integrity are vital.
 </li>
 <li>
 Familiarity with IFE systems a plus.
 </li>
 <li>
 Experience in video/audio encoding, encryption, DRM a plus.
 </li>
 <li>
 Experience in any programming language or Linux a plus.
 
 
 
 </li>
 </ul>
 
 This Might Be the Right Place if You&hellip;.
 
 
 
 <ul>
 <li>
 Are a team fit; can help advance our global, inclusive culture
 </li>
 <li>
 Are self-starter who likes to roll up your sleeves and take initiative with minimal direction
 </li>
 <li>
 Can think about tomorrow, while getting your work done today
 </li>
 <li>
 Are a collaborative team player; primary audience will be internal teams
 </li>
 <li>
 Are curious and open to learning and finding new solutions
 </li>
 <li>
 Are able to provide and accept feedback in a constructive manner
 </li>
 <li>
 Are organized, have strong communication skills, and do whatever it takes to get things done
 
 
 
 </li>
 </ul>
 
 The Benefits Of Working Here
 
 
 
 A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to a providing an outstanding work environment, we offer competitive benefits including medical, paid time off, disability and life insurance, flexible scheduling, employee assistance, and more!
 
 
 
 Advanced | Agile | Applied
 
 
 
 Anuvu is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
 
 
 
 Let Innovation Move You
 
 
 
</div>

Media QA Coordinator

Explore 6169+ Quality assurance coordinator in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

6169 quality assurance coordinator jobs IN Dubai United Arab Emirates

Training and Quality Assurance Coordinator

QUALITY COORDINATOR

Quality Assurance Officer

Quality Assurance Officer

Quality Assurance Officer

Training & Quality Coordinator

Media QA Coordinator